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This content comes from a larger topic — view everything in Network Monitoring & Performance Tools. Other Software products for SaaS Companies.

Other Software products for SaaS Companies.

Network Monitoring & Performance Tools for SaaS Companies
Albert Richer

SaaS companies monitoring their application delivery chains face distinct operational challenges around distributed network visibility, user experience simulation, and multi-layer dependency tracking. ThousandEyes excels at hop-by-hop path visualization across internet infrastructure, enabling teams to pinpoint where packet loss occurs between their SaaS platform and end users, though this visibility becomes limited when corporate proxies are involved. If your organization needs comprehensive flow analysis combined with deep packet inspection for root-cause troubleshooting, LiveAction's unified approach to NetFlow and forensic data provides rare granular drill-down capabilities, but struggles with multi-tenant deployments that require separate instances per customer environment. Datadog's 1,000+ integrations and established enterprise customer base make it the standard for teams requiring broad observability across infrastructure, APM, and logs, yet the container-based pricing model can create unexpected cost explosions if agents are misconfigured. For organizations prioritizing global coverage, Catchpoint's 3,000+ vantage points across 100+ countries deliver unmatched geographic monitoring reach, though the points-based pricing structure proves difficult for accurate forecasting. Zabbix offers a compelling zero-licensing-cost alternative for capable technical teams, providing full enterprise functionality without feature gating, but requires careful security hardening of default agent configurations. SaaS companies monitoring their application delivery chains face distinct operational challenges around distributed network visibility, user experience simulation, and multi-layer dependency tracking.

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1
Expert Score
9.7 / 10
724
86
PROACTIVE DETECTION
EFFORTLESS INTEGRATION

ThousandEyes SaaS Monitoring

ThousandEyes SaaS Monitoring
View Website
ThousandEyes SaaS Monitoring is a cloud-based solution specifically designed to provide unparalleled visibility into service delivery chains, enabling SaaS companies to efficiently identify and resolve end-user impact issues. It is highly effective in diagnosing performance problems across both internal and third-party infrastructures, making it a vital tool in the SaaS industry.
ThousandEyes SaaS Monitoring is a cloud-based solution specifically designed to provide unparalleled visibility into service delivery chains, enabling SaaS companies to efficiently identify and resolve end-user impact issues. It is highly effective in diagnosing performance problems across both internal and third-party infrastructures, making it a vital tool in the SaaS industry.
PROACTIVE DETECTION
EFFORTLESS INTEGRATION

Best for teams that are

  • Enterprises heavily reliant on SaaS apps like Microsoft 365 or Salesforce
  • Teams needing visibility into Internet paths and ISP performance
  • Organizations requiring end-user experience monitoring across global locations

Skip if

  • Small businesses unable to justify high enterprise licensing costs
  • Users focused solely on internal server hardware metrics
  • Teams wanting a simple, open-source tool for basic up/down checks

Expert Take

Our analysis shows ThousandEyes stands out for its ability to visualize the 'black box' of the internet, offering Layer 3 hop-by-hop visibility that most APM tools lack. Research indicates its 'Internet Insights' feature leverages collective intelligence to pinpoint whether a SaaS issue lies with the provider, the ISP, or the local network. Based on documented capabilities, it is the premier choice for enterprises where understanding external network dependencies is critical.

Pros

  • Deep Layer 3 hop-by-hop network visualization
  • Global network of 271+ cloud agents
  • Internet Insights detects global ISP outages
  • Strong compliance (SOC2, ISO, TX-RAMP)
  • Backed by Cisco's market stability

Cons

  • High cost and complex unit pricing
  • Steep learning curve for advanced features
  • UI can feel congested or dated
  • Proxy usage limits endpoint path visibility
  • Requires significant configuration for best results
2
Expert Score
9.6 / 10
732
136
HYBRID ENVIRONMENT READY

Kentik Network Observability Platform

Kentik Network Observability Platform
View Website
Kentik is a highly effective SaaS network performance monitoring tool tailored for SaaS companies. It provides comprehensive observability across all your networks, including on-premises and cloud-based, enabling professionals to monitor, manage, and troubleshoot effectively. Its real-time analytics and data-driven insights address network performance challenges specific to SaaS industries.
Kentik is a highly effective SaaS network performance monitoring tool tailored for SaaS companies. It provides comprehensive observability across all your networks, including on-premises and cloud-based, enabling professionals to monitor, manage, and troubleshoot effectively. Its real-time analytics and data-driven insights address network performance challenges specific to SaaS industries.
HYBRID ENVIRONMENT READY

Best for teams that are

  • Service providers and digital enterprises managing complex networks
  • Network engineers requiring deep traffic analysis and BGP visualization
  • Teams needing to detect DDoS attacks and analyze flow data at scale

Skip if

  • Small businesses with simple, single-location LAN monitoring needs
  • Teams seeking primarily application code-level debugging (APM)
  • Organizations with very limited budgets for enterprise-grade tools

Expert Take

Our analysis shows Kentik stands out by successfully unifying diverse telemetry streams—NetFlow, BGP, and synthetic testing—into a single, scalable SaaS platform. Research indicates it is particularly valuable for hybrid cloud environments where traditional tools struggle with visibility gaps. Based on documented features, its ability to correlate internet routing data with internal traffic flow provides critical context for modern digital businesses.

Pros

  • Unified view of on-prem, cloud, and internet traffic
  • Scalable SaaS architecture handles high data volumes
  • Strong BGP monitoring and synthetic testing capabilities
  • Excellent, responsive customer support team
  • SOC 2 Type II and ISO 27001 certified

Cons

  • Steep learning curve for advanced features
  • Higher cost compared to some alternatives
  • AI troubleshooting features still maturing
  • NMS component less mature than legacy tools
  • Data limitations for non-owned network segments
3
Expert Score
9.6 / 10
377
131
SCALABLE SOLUTIONS
CUSTOM ALERTS

Zabbix Observability Solution

Zabbix Observability Solution
View Website
Zabbix is uniquely tailored for SaaS companies seeking a robust, open-source network monitoring tool. It simplifies network and application monitoring, ensuring optimal performance and uptime which are critical in the SaaS industry. Furthermore, its enterprise-class features cater to the scalability needs of growing SaaS businesses.
Zabbix is uniquely tailored for SaaS companies seeking a robust, open-source network monitoring tool. It simplifies network and application monitoring, ensuring optimal performance and uptime which are critical in the SaaS industry. Furthermore, its enterprise-class features cater to the scalability needs of growing SaaS businesses.
SCALABLE SOLUTIONS
CUSTOM ALERTS

Best for teams that are

  • Tech-savvy teams with limited software budgets (Open Source)
  • Users requiring high customization and flexibility in configuration
  • Organizations needing a solution that can run entirely on-premises

Skip if

  • Teams wanting a zero-maintenance, out-of-the-box SaaS solution
  • Non-technical users who are averse to manual configuration
  • Organizations without Linux expertise to manage the backend

Expert Take

Our analysis shows Zabbix stands out as a true enterprise-grade solution that remains completely free and open-source, a rarity in a market dominated by expensive SaaS subscriptions. Research indicates that while it demands a higher level of technical expertise to configure, its ability to scale to over 100,000 devices and its recent addition of synthetic monitoring make it an unbeatable value for capable engineering teams. Based on documented features, it offers granular control that few competitors can match without significant licensing costs.

Pros

  • Completely free and open-source (GPLv2/AGPLv3)
  • Scales to 100,000+ devices efficiently
  • Native support for MFA and TLS encryption
  • New synthetic web monitoring in 7.0
  • Massive template ecosystem for any device

Cons

  • Steep learning curve for beginners
  • Complex initial configuration and setup
  • UI less modern than some SaaS rivals
  • Requires database tuning at high scale
  • Reporting customization can be difficult
4
Expert Score
9.4 / 10
537
150

PRTG SaaS Monitoring

PRTG SaaS Monitoring
View Website
PRTG SaaS Monitoring by Paessler is a comprehensive network monitoring and performance tool specifically designed for SaaS companies. It offers real-time monitoring, custom alerts, and data visualization, helping businesses to quickly identify and prevent potential service disruptions, thus ensuring optimal system performance and uptime.
PRTG SaaS Monitoring by Paessler is a comprehensive network monitoring and performance tool specifically designed for SaaS companies. It offers real-time monitoring, custom alerts, and data visualization, helping businesses to quickly identify and prevent potential service disruptions, thus ensuring optimal system performance and uptime.

Best for teams that are

  • SMBs to mid-market companies wanting an all-in-one monitoring solution
  • Teams prioritizing ease of use and quick setup over complex customization
  • Organizations with Windows-centric environments

Skip if

  • Large enterprises exceeding 10,000 sensors or requiring massive scale
  • Linux-heavy environments preferring open-source configuration
  • Users needing deep application transaction tracing

Expert Take

Research indicates PRTG Hosted Monitor excels by combining Paessler's mature sensor technology with a maintenance-free SaaS delivery model. Our analysis shows it supports over 250 native sensor types, making it highly versatile for hybrid IT/OT environments without the overhead of managing a core server. While limited to 10,000 sensors, it offers a robust, rapid-deployment solution for mid-market infrastructure visibility.

Pros

  • Agentless cloud monitoring with remote probes
  • Over 250 native sensor types included
  • Rapid auto-discovery and deployment
  • Hosted on reliable AWS infrastructure
  • Transparent subscription pricing model

Cons

  • Hard limit of 10,000 sensors
  • Sensor-based licensing can get expensive
  • Interface feels dated compared to competitors
  • No FIPS 140-2 certification
  • Rigid data retention policies
5
Expert Score
9.4 / 10
540
32
ADVANCED TROUBLESHOOTING

NetBeez SaaS Monitoring

NetBeez SaaS Monitoring
View Website
NetBeez, a network performance monitoring solution, is specifically designed for SaaS companies to ensure reliability and superior performance. It provides a simplified method for collecting performance metrics of SaaS applications and cloud-based systems, addressing the need for businesses to have constant oversight and control over their network performance.
NetBeez, a network performance monitoring solution, is specifically designed for SaaS companies to ensure reliability and superior performance. It provides a simplified method for collecting performance metrics of SaaS applications and cloud-based systems, addressing the need for businesses to have constant oversight and control over their network performance.
ADVANCED TROUBLESHOOTING

Best for teams that are

  • Distributed enterprises with many remote branch offices or home workers
  • Network teams focusing on Wi-Fi performance and end-user experience
  • Organizations needing active monitoring via hardware or software agents

Skip if

  • Teams focused primarily on data center server and storage health
  • Users needing deep backend application code monitoring
  • Small, single-location businesses with no remote workforce

Expert Take

Our analysis shows NetBeez excels at bridging the visibility gap in distributed networks by simulating the actual end-user experience rather than just monitoring device status. Research indicates its 'plug-and-play' agents (hardware, software, and virtual) allow IT teams to rapidly deploy monitoring endpoints across WAN, Wi-Fi, and cloud environments. Based on documented reviews, its customer support is a standout feature, consistently achieving perfect ratings.

Pros

  • Distributed end-user experience monitoring
  • Perfect 10/10 support ratings
  • Plug-and-play hardware/software agents
  • Strong Cisco & ServiceNow integrations
  • Granular real-time performance metrics

Cons

  • Limited data retention on base plans
  • Test limits per agent apply
  • Hardware agents require custom quote
  • Lower market presence than ThousandEyes
  • Slight learning curve for new users
6
Expert Score
9.3 / 10
435
170
COMPREHENSIVE COVERAGE
CLOUD INTEGRATION

LiveAction Network Monitoring

LiveAction Network Monitoring
View Website
LiveAction provides real-time analytics and network monitoring specifically designed for SaaS companies, ensuring optimal application performance. With its robust features, it addresses the unique needs of this industry, including accurate network visibility, troubleshooting, and performance optimization.
LiveAction provides real-time analytics and network monitoring specifically designed for SaaS companies, ensuring optimal application performance. With its robust features, it addresses the unique needs of this industry, including accurate network visibility, troubleshooting, and performance optimization.
COMPREHENSIVE COVERAGE
CLOUD INTEGRATION

Best for teams that are

  • Large enterprises managing complex SD-WAN and WAN environments
  • Network engineers needing deep packet forensics and flow analysis
  • Teams requiring granular QoS management and visualization

Skip if

  • Small businesses with simple network topologies
  • Users needing only basic server uptime or health monitoring
  • Teams looking for a purely cloud-native APM tool

Expert Take

Our analysis shows LiveAction stands out for its ability to bridge the gap between high-level network visibility and deep forensic analysis. Research indicates that its seamless workflow from flow data to packet inspection allows engineers to solve complex issues that other tools miss. Based on documented features, its deep integration with Cisco architectures makes it a premier choice for enterprises heavily invested in that ecosystem, despite the higher price point.

Pros

  • Unifies flow and packet data analysis
  • Deep Cisco SD-WAN & QoS integration
  • Visual network topology mapping
  • Documented 153% ROI (Forrester)
  • Granular drill-down to packet level

Cons

  • Premium pricing (expensive for some)
  • Complex and dated user interface
  • Mixed customer support quality
  • Weak multi-tenancy capabilities
  • Less robust non-Cisco integrations
7
Expert Score
9.3 / 10
611
90
REAL-TIME INSIGHTS

SolarWinds Observability SaaS

SolarWinds Observability SaaS
View Website
SolarWinds Observability is a hybrid, full stack SaaS solution specializing in monitoring network devices, SDWAN, servers, VMs, and cloud infrastructure. It's specifically designed for SaaS companies, providing real-time insights and performance data to optimize system administration and network performance.
SolarWinds Observability is a hybrid, full stack SaaS solution specializing in monitoring network devices, SDWAN, servers, VMs, and cloud infrastructure. It's specifically designed for SaaS companies, providing real-time insights and performance data to optimize system administration and network performance.
REAL-TIME INSIGHTS

Best for teams that are

  • Mid-to-large enterprises managing hybrid IT (on-prem and cloud) environments
  • IT teams needing broad infrastructure, database, and network visibility
  • Existing SolarWinds users transitioning to a cloud-hosted model

Skip if

  • Cloud-native startups preferring code-centric observability tools
  • Teams looking for a free or open-source monitoring solution
  • Users requiring a strictly on-premises deployment (should use Self-Hosted)

Expert Take

Our analysis shows SolarWinds Observability SaaS effectively bridges the gap between legacy on-premises infrastructure and modern cloud environments. Research indicates its native support for OpenTelemetry and comprehensive compliance certifications (SOC 2, ISO 27001) make it a secure choice for hybrid enterprises. Based on documented features, the modular pricing structure allows organizations to scale costs directly with usage, providing transparency often missing in this category.

Pros

  • Unified full-stack visibility across hybrid IT
  • Native OpenTelemetry support for flexibility
  • Transparent and modular pricing model
  • AIOps-enhanced anomaly detection and alerting
  • Strong security certifications (SOC 2, ISO)

Cons

  • Customer support reported as slow/unhelpful
  • Perceived as expensive by some users
  • Steep learning curve for complex setups
  • Integration issues during initial configuration
  • Limited customization in certain features
8
Expert Score
9.0 / 10
648
80
PERFORMANCE OPTIMIZATION

LogicMonitor SaaS Monitoring

LogicMonitor SaaS Monitoring
View Website
LogicMonitor provides comprehensive SaaS monitoring for companies relying on cloud-based applications like Microsoft 365, Google Workspace, Slack, and Zoom. It correlates performance issues across hybrid environments, making it ideal for IT, networking, and system administration professionals in SaaS companies.
LogicMonitor provides comprehensive SaaS monitoring for companies relying on cloud-based applications like Microsoft 365, Google Workspace, Slack, and Zoom. It correlates performance issues across hybrid environments, making it ideal for IT, networking, and system administration professionals in SaaS companies.
PERFORMANCE OPTIMIZATION

Best for teams that are

  • Managed Service Providers (MSPs) managing multiple client environments
  • Enterprises with hybrid infrastructure needing automated discovery
  • Teams wanting a fully agentless, SaaS-based monitoring platform

Skip if

  • Small businesses with very limited budgets (due to minimum pricing)
  • Organizations requiring strictly air-gapped, on-premise software
  • Users focused primarily on deep code-level application debugging

Expert Take

LogicMonitor's SaaS Monitoring solution is a game-changer for IT professionals in SaaS companies. It not only provides detailed insights into individual app performance, but also correlates issues across a hybrid environment. This lets you pinpoint problems and resolve them quickly, ensuring optimal performance for all your SaaS applications. Plus, its real-time alert feature means you're always informed about potential issues before they become major problems.

Pros

  • Extensive SaaS app coverage
  • Performance issue correlation
  • Hybrid environment support
  • Real time alerts

Cons

  • May require technical expertise
  • Pricing not transparent on website
9
Expert Score
8.9 / 10
352
128

Datadog SaaS Monitoring

Datadog SaaS Monitoring
View Website
Datadog SaaS Monitoring is a comprehensive solution for cloud and hybrid environment monitoring, tailored for SaaS companies. It streamlines the onboarding process, eliminates tool maintenance and delivers real-time insights which are crucial for maintaining optimal network performance.
Datadog SaaS Monitoring is a comprehensive solution for cloud and hybrid environment monitoring, tailored for SaaS companies. It streamlines the onboarding process, eliminates tool maintenance and delivers real-time insights which are crucial for maintaining optimal network performance.

Best for teams that are

  • DevOps and SRE teams running cloud-native or containerized environments
  • Organizations needing unified metrics, logs, and traces in one platform
  • Teams that value extensive integrations with cloud services

Skip if

  • Traditional network engineers focused primarily on on-prem hardware
  • Budget-constrained teams concerned about unpredictable usage-based costs
  • Users needing a standalone, perpetual-license solution

Expert Take

Our analysis shows Datadog defines the modern observability standard by seamlessly unifying infrastructure, APM, and security data into a single, intuitive interface. Research indicates its ecosystem of over 1,000 integrations allows engineering teams to monitor virtually any stack immediately. Based on documented features, its ability to correlate data across the 'three pillars' of observability makes it indispensable for complex cloud environments, despite the need for careful cost management.

Pros

  • Unified platform for metrics, traces, and logs
  • Over 1,000 out-of-the-box integrations
  • Leader in Gartner Magic Quadrant (5 years)
  • Intuitive, customizable dashboards
  • Strong security compliance (FedRAMP, HIPAA)

Cons

  • Complex pricing leads to unexpected costs
  • Steep learning curve for advanced features
  • Support quality can be inconsistent
  • High cost at scale for logs
  • Custom metrics can be expensive
10
Expert Score
8.4 / 10
692
158
USER EXPERIENCE FOCUSED
24/7 SUPPORT

Catchpoint SaaS Monitoring

Catchpoint SaaS Monitoring
View Website
Catchpoint provides a comprehensive SaaS monitoring tool specifically designed for SaaS companies. It addresses the industry's need for reliable, real-time monitoring of SaaS applications, helping to identify and resolve performance issues quickly. It also offers deep insights into user experience which is crucial for SaaS companies to ensure customer satisfaction and retention.
Catchpoint provides a comprehensive SaaS monitoring tool specifically designed for SaaS companies. It addresses the industry's need for reliable, real-time monitoring of SaaS applications, helping to identify and resolve performance issues quickly. It also offers deep insights into user experience which is crucial for SaaS companies to ensure customer satisfaction and retention.
USER EXPERIENCE FOCUSED
24/7 SUPPORT

Best for teams that are

  • Global enterprises needing external visibility into website reachability
  • Teams prioritizing Digital Employee Experience (DEX) for SaaS apps
  • Organizations requiring a vast global network of testing nodes

Skip if

  • IT teams focused solely on internal infrastructure and server metrics
  • Small businesses with limited budgets for specialized monitoring
  • Users needing deep internal code-level debugging

Expert Take

Our analysis shows Catchpoint stands out primarily for its massive global infrastructure, boasting over 3,000 monitoring nodes that provide unmatched visibility into the 'Internet Stack' (DNS, BGP, CDN). Research indicates this depth allows IT teams to detect infrastructure-level issues that standard application monitoring misses. While user reviews highlight a steeper learning curve and premium pricing, the platform's ability to monitor from the backbone to the last mile makes it a critical tool for enterprises dependent on global SaaS delivery.

Pros

  • Largest global monitoring network (3000+ nodes)
  • Deep Internet Stack visibility (BGP/DNS)
  • Gartner Leader in DEM (2024)
  • Excellent enterprise-grade customer support
  • Pre-built SaaS templates (M365, Salesforce)

Cons

  • Steep learning curve for new users
  • Expensive for small/mid-sized businesses
  • User interface can feel complex
  • Points-based pricing hard to forecast
  • Setup requires technical expertise

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 ThousandEyes SaaS Monitoring
No No Contact for trial No Yes Yes SOC 2 Cisco, AWS, Microsoft Azure Yes Enterprise pricing
2 Kentik Network Observability Platform
No No Contact for trial No Yes Yes SOC 2 AWS, Google Cloud, Microsoft Azure Yes Custom pricing
3 Zabbix Observability Solution
Yes Yes N/A No Yes Email/Ticket only Not specified AWS, Microsoft Azure, Google Cloud Yes Free
4 PRTG SaaS Monitoring
Yes Yes Yes - 30 days No Yes Email/Ticket only Not specified Slack, Microsoft 365, AWS Yes $1600 for 500 sensors
5 NetBeez SaaS Monitoring
No No Contact for trial No Yes Yes Not specified AWS, Google Cloud, Microsoft Azure Yes Custom pricing
6 LiveAction Network Monitoring
No No Contact for trial No Yes Yes Not specified Cisco, AWS, Microsoft Azure Yes Enterprise pricing
7 SolarWinds Observability SaaS
No No Contact for trial No Yes Yes ISO 27001 Microsoft Azure, AWS, Google Cloud Yes Enterprise pricing
8 LogicMonitor SaaS Monitoring
Yes No Yes - 14 days Yes Yes Yes SOC 2 AWS, Google Cloud, Microsoft Azure Yes Enterprise pricing
9 Datadog SaaS Monitoring
Yes No Yes - 14 days Yes Yes Yes SOC 2 Slack, AWS, Google Cloud Yes $15/user/month
10 Catchpoint SaaS Monitoring
No No Contact for trial No Yes Yes SOC 2 AWS, Google Cloud, Microsoft Azure Yes Custom pricing
1

ThousandEyes SaaS Monitoring

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Cisco, AWS, Microsoft Azure
Supports SSO
Yes
Starting Price
Enterprise pricing
2

Kentik Network Observability Platform

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
AWS, Google Cloud, Microsoft Azure
Supports SSO
Yes
Starting Price
Custom pricing
3

Zabbix Observability Solution

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
N/A
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
AWS, Microsoft Azure, Google Cloud
Supports SSO
Yes
Starting Price
Free
4

PRTG SaaS Monitoring

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Microsoft 365, AWS
Supports SSO
Yes
Starting Price
$1600 for 500 sensors
5

NetBeez SaaS Monitoring

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
AWS, Google Cloud, Microsoft Azure
Supports SSO
Yes
Starting Price
Custom pricing
6

LiveAction Network Monitoring

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Cisco, AWS, Microsoft Azure
Supports SSO
Yes
Starting Price
Enterprise pricing
7

SolarWinds Observability SaaS

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Microsoft Azure, AWS, Google Cloud
Supports SSO
Yes
Starting Price
Enterprise pricing
8

LogicMonitor SaaS Monitoring

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
AWS, Google Cloud, Microsoft Azure
Supports SSO
Yes
Starting Price
Enterprise pricing
9

Datadog SaaS Monitoring

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, AWS, Google Cloud
Supports SSO
Yes
Starting Price
$15/user/month
10

Catchpoint SaaS Monitoring

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
AWS, Google Cloud, Microsoft Azure
Supports SSO
Yes
Starting Price
Custom pricing

Similar Categories

How We Rank Products

Our Evaluation Process

The 'How We Choose' section for network monitoring and performance tools for SaaS companies details the rigorous research methodology employed in evaluating and comparing products in this category. Key factors considered include specifications, features, customer reviews, ratings, and overall value, ensuring a comprehensive assessment of each tool's capabilities. Specific considerations for SaaS monitoring tools, such as integration capabilities, scalability, ease of use, and support for multi-cloud environments, played a significant role in the selection process. Rankings were determined by analyzing data from various sources, comparing specifications, evaluating customer feedback, and reviewing ratings to create a thorough and objective comparison of the ten products assessed.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of network performance metrics.
  • Rankings based on detailed examination of user feedback and expert reviews in the network monitoring space.
  • Selection criteria focus on key features such as scalability, integration capabilities, and real-time performance analytics.

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