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Ranking · IT Backup & Business Continuity Software

Best Backup & Disaster Recovery for IT for SaaS Companies

6 products scored on six criteria. Druva leads at 8.9 and the field is tight, with 0.2 points between first and last, so read the catches before you pick. Every product opens to the evidence behind its number.

6 products scored6 criteria78 sources citedUpdated Aug 7, 2026
Jump to the ranking How the scores work
1 Druvadruva.com

Druva backs up SaaS data with zero on-site hardware

Read the reviewVisit ↗
2 Acronisacronis.com

Acronis stopped 100% of threats in AV-TEST evaluations

Read the reviewVisit ↗
3 SpinBackupspin.ai

SpinBackup promises 2-hour recovery, caps storage at 30GB.

Read the reviewVisit ↗
6Products
8.7 to 8.9Score spread
0Free plan or tier
01

The ranking

Order follows the score. Six little boxes show each product's criterion scores: green or red is above or below the category average, grey means too few products share that criterion to compare. The full review sits right under each one.

Nothing matches that filter here. Tap All to see every product.

1

Druva

druva.com · Druva SaaS Backup Solution · scored Dec 2025

Druva backs up SaaS data with zero on-site hardware

Best forCloud-first enterprises needing FedRAMP-authorized, agentless backup across multiple SaaS apps.

FedRAMPHIPAAagentless
Top score
Visit Druva ↗ See the evidence

Cloud-native, agentless backup for Microsoft 365, Salesforce, and Google Workspace with FedRAMP authorization.

Standout factGlobal source-side deduplication can shrink 10 TB of source data down to 2 TB.druva.com
Biggest catchStorage costs climb quickly for companies that retain data long-term, according to user reviews.g2.com
7,500+Customersdruva.com
75Fortune 500 clientsdruva.com
15 minDeployment timedruva.com

By the numbers

7,500+customers
75Fortune 500 clients
15 mintypical deployment

Source: druva.com

Compliance

✓ FedRAMP✓ HIPAA✓ SOC 2 Type II✓ FIPS 140-2

Source: druva.com

Upside

  • 100% agentless, deploys in 15 minutes
  • FedRAMP and HIPAA compliant
  • Global deduplication cuts storage sharply

Catch

  • High cost for long-term retention
  • Restore speed limited by cloud APIs
  • Reporting can be hard to interpret
Pick it ifCloud-first enterprises needing FedRAMP-authorized, agentless backup across multiple SaaS apps.
Skip it ifSmall businesses with simple needs, tight budgets, or low bandwidth sites.
PricingConsumption-based pricing via Druva credits, 14-day free trial, contact for quote

Editor's takeDruva ranks first among SaaS backup tools for SaaS companies. Its 9.5 security score comes from FedRAMP Moderate Authorization and SOC 2 Type II certification, rare in this category. G2 reviewers back its 15-minute deployment, though several flag rising costs for data kept forever.

How is Druva SaaS Backup priced?

Druva uses a consumption-based model billed in Druva credits, tied to storage used after deduplication. Exact pricing is not public, but a 14-day free trial is available.

Is Druva compliant with government security standards?

Yes. Druva holds FedRAMP Moderate Authorization, HIPAA compliance, and SOC 2 Type II certification, covering both commercial and regulated government use cases.

The evidence: 6 criteria, 3 penalties (−0.16 points)
9.0
Product Capability & DepthLooked for: We evaluate the breadth of supported SaaS workloads, backup granularity, and architectural efficiency for enterprise-grade data protection.Druva provides a 100% agentless, cloud-native platform supporting Microsoft 365, Google Workspace, Salesforce, and Slack with global source-side deduplication.druva.comdruva.comdruva.com
9.3
Market Credibility & Trust SignalsLooked for: We assess market presence, customer adoption rates among large enterprises, and recognition from major industry analysts.Druva is a dominant player trusted by 7,500 customers including 75 of the Fortune 500, and consistently ranks in the Forbes Cloud 100.druva.comdruva.comdruva.com
8.9
Usability & Customer ExperienceLooked for: We examine the ease of deployment, management interface quality, and the responsiveness of technical support.Users consistently praise the ease of use and 15-minute deployment, though some report that reporting features can be difficult to interpret.druva.comdruva.comdruva.com
8.4
Value, Pricing & TransparencyLooked for: We analyze the pricing model's flexibility, transparency, and total cost of ownership compared to legacy solutions.Druva uses a transparent consumption-based credit model, but users frequently cite high costs for long-term retention as a drawback.druva.comhelp.druva.comg2.com
9.5
Security, Compliance & Data ProtectionLooked for: We evaluate the product's adherence to strict regulatory standards and its ability to secure data against ransomware.Druva stands out with FedRAMP Moderate Authorization, HIPAA compliance, and air-gapped immutable backups that effectively counter ransomware.druva.comdruva.comdruva.com
8.8
Integrations & Ecosystem StrengthLooked for: We look for the depth of integration with security operations tools (SIEM/SOAR) and identity management platforms.The platform offers robust, pre-built integrations with major security tools like Splunk, Palo Alto Networks, and ServiceNow for automated incident response.druva.comdruva.comdruva.com

Score adjustments−0.16 points in total

−0.08Users experience slow performance during large restore operations, often attributed to API throttling by cloud providers which Druva must navigate.g2.com · severity 60/100
−0.04Multiple user reviews cite high costs as a significant barrier, particularly for long-term data retention where storage consumption accumulates.g2.com · severity 50/100
−0.04Users have noted that the reporting capabilities can be limited or difficult to interpret, specifically regarding credit usage.aws.amazon.com · severity 40/100
Visit Druva ↗ Back to the top of the ranking
2

Acronis

acronis.com · Acronis Cloud Backup · scored Dec 2025

Acronis stopped 100% of threats in AV-TEST evaluations

Best forMSPs wanting one platform for backup, recovery and security.

From $59 per year HIPAASOC 2MSP integrations
−0.1 vs #1
Visit Acronis ↗ See the evidence

Unified backup, disaster recovery and AI cybersecurity platform for MSPs and IT teams.

Standout factAcronis neutralized 100% of threats in AV-TEST's most recent evaluation.acronis.com
Biggest catchSupport tickets have reportedly taken a week or more to get a first reply.reddit.com
100%AV-TEST threat detectionacronis.com
$59/yr per workstationStarting priceacronis.com

Standout number

100%of threats neutralized in AV-TEST evaluation

Source: acronis.com

Before you sign up

  • Need backup, DR and security in one platform
  • MSP needing ConnectWise or Kaseya integration
  • Want simple flat-rate pricing

Upside

  • Unified backup, DR and cybersecurity
  • Agentless backup for Azure and Proxmox
  • Perfect AV-TEST security scores

Catch

  • Support response times can be slow
  • Interface can feel laggy
  • Billing can include orphaned storage charges
Pick it ifMSPs wanting one platform for backup, recovery and security.
Skip it ifTeams wanting a dedicated backup tool without bundled security.
PricingFrom $59/year per workstation

Editor's takeAcronis neutralized 100% of threats in AV-TEST's evaluation, backing up its claim as a unified backup and cybersecurity platform. That single-agent design covers Azure, Proxmox and Nutanix without extra tools. Reviewers still flag a laggy interface and support tickets that can wait a week for a reply.

How secure is Acronis Cloud Backup?

Very. It neutralized 100% of threats in AV-TEST's Top Product evaluation and holds ISO 27001, SOC 2, HIPAA and GDPR certifications.

Is Acronis support fast?

Not always. Some users report support tickets taking a week or more for a first reply, especially during complex or urgent issues.

The evidence: 6 criteria, 3 penalties (−0.16 points)
9.2
Product Capability & DepthLooked for: We evaluate the breadth of backup features, disaster recovery options, and the integration of management tools tailored for complex IT environments.Acronis delivers a unified platform combining backup, disaster recovery, and endpoint management, featuring agentless support for Azure, Proxmox, and Nutanix.acronis.comcynet.comacronis.com
9.5
Market Credibility & Trust SignalsLooked for: We look for independent industry certifications, third-party testing results, and recognition from major analyst firms.Acronis holds top-tier certifications like ISO 27001 and SOC 2, achieved perfect scores in AV-TEST evaluations, and is named a Leader in IDC MarketScape.acronis.comacronis.comacronis.com
8.2
Usability & Customer ExperienceLooked for: We assess the ease of management, interface responsiveness, and the quality of technical support services.While users value the unified console, significant complaints exist regarding slow interface performance and unresponsive customer support.support.acronis.compcmag.comg2.com
8.0
Value, Pricing & TransparencyLooked for: We evaluate pricing models, cost competitiveness against standalone tools, and billing transparency.Acronis offers flexible per-workload or per-GB pricing but is often viewed as expensive, with some users reporting complex billing and unexpected charges.pcmag.comacronis.comg2.com
9.1
Integrations & Ecosystem StrengthLooked for: We look for native integrations with MSP tools (RMM, PSA) and broad platform support for automated workflows.Acronis offers deep, native integrations with major MSP platforms like ConnectWise, Datto, and Kaseya, facilitating automated billing and provisioning.acronis.comsolutions.acronis.com4sight.cloud
9.4
Security, Compliance & Data ProtectionLooked for: We examine advanced security features like ransomware protection, immutable storage, and regulatory compliance tools.The platform excels with integrated XDR, immutable storage options, and AI-driven malware protection that replaces standalone security tools.acronis.comacronis.comacronis.com

Score adjustments−0.16 points in total

−0.07Users frequently report slow response times from customer support, with some tickets taking days or weeks to resolve.reddit.com · severity 65/100
−0.04Billing complexity issues, specifically regarding 'orphaned' storage charges for deleted users, have been documented.care.acronis.com · severity 55/100
−0.05The web interface is reported to be laggy and slow to load, particularly for new users or complex environments.g2.com · severity 50/100
Visit Acronis ↗ Back to the top of the ranking
3

SpinBackup

spin.ai · SpinBackup Data Recovery Solution · scored Dec 2025

SpinBackup promises 2-hour recovery, caps storage at 30GB.

Best forMid-market to enterprise teams on Google Workspace or M365 needing fast ransomware recovery.

From $3 per user/mo ransomware protectionSOC 2HIPAA
−0.1 vs #1
Visit SpinBackup ↗ See the evidence

SaaS backup platform for Google Workspace, Microsoft 365, Salesforce, and Slack with AI ransomware detection.

Standout factSpinBackup guarantees a 2-hour ransomware recovery SLA with a 99.99% recovery success rate.spin.ai
Biggest catchStorage is capped at 30GB per license on the standard plan, with a $1,080 annual minimum.spin.ai
2 hoursRecovery SLAspin.ai
$3/user/moStarting pricespin.ai
$1,080/yearMinimum annual subscriptionspin.ai

Starting price

$3/user/mo$1,080/year minimum, 30GB storage per license

Standout number

2 hoursransomware recovery SLA

Source: spin.ai

Upside

  • 2-hour ransomware recovery guarantee
  • AI detects and blocks attacks live
  • SOC 2 Type II and HIPAA compliant

Catch

  • Storage capped at 30GB per user
  • $1,080 minimum annual subscription
  • Some users report slow support
Pick it ifMid-market to enterprise teams on Google Workspace or M365 needing fast ransomware recovery.
Skip it ifSmall businesses on tight budgets or needing backup for on-premise servers.
PricingFrom $3/user/month, $1,080 minimum annual subscription, 30GB storage per license

Editor's takeSpinBackup backs up Google Workspace, M365, Salesforce, and Slack one to three times a day. Recovery reaches down to a single file or email. Its ransomware module claims a 99.99% recovery rate under a 2-hour SLA. AI backs that up, detecting and blocking attacks live. The 30GB storage cap and $1,080 annual minimum put it behind unlimited-storage rivals.

How much does SpinBackup cost?

The standard plan runs $3 per user per month, with a minimum annual subscription of $1,080 and storage capped at 30GB per license.

How fast does SpinBackup recover from ransomware?

SpinBackup offers a 2-hour recovery SLA with a claimed 99.99% success rate, using AI to detect and block ransomware attacks automatically.

The evidence: 6 criteria, 3 penalties (−0.14 points)
8.9
Product Capability & DepthLooked for: We evaluate backup frequency, granularity of recovery, and breadth of supported SaaS platforms for this niche.SpinBackup delivers automated 1x to 3x daily backups across Google Workspace, Microsoft 365, Salesforce, and Slack, featuring granular recovery options that allow restoration of individual files, emails, or entire accounts.spin.aispin.aispin.ai
9.1
Market Credibility & Trust SignalsLooked for: We assess security certifications, compliance standards, and industry partnerships relevant to enterprise data protection.SpinBackup demonstrates strong market credibility with SOC 2 Type II certification, GDPR/HIPAA compliance, and status as both a Google Partner and Amazon Advanced Technology Partner.techcrunch.comspin.aigrowjo.com
8.7
Usability & Customer ExperienceLooked for: We analyze user feedback regarding interface design, ease of setup, and support responsiveness.Users consistently praise the platform for its ease of use and intuitive interface, though some recent reviews cite occasional support delays and interface design friction in complex tasks.spin.aig2.comg2.com
8.2
Value, Pricing & TransparencyLooked for: We examine pricing structures, storage limits, and entry barriers for small to mid-sized businesses.Pricing is transparent at $3/user/month, but the 30GB storage limit per license and a high minimum annual subscription barrier reduce accessibility for smaller teams.spin.aispin.aispin.ai
9.4
Security, Compliance & Ransomware ProtectionLooked for: We investigate specific ransomware defense mechanisms, recovery SLAs, and encryption standards.SpinBackup distinguishes itself with a 2-hour ransomware recovery SLA and AI-driven detection that automatically stops attacks, exceeding standard backup capabilities.spin.aispin.aispin.ai
8.8
Integrations & Ecosystem StrengthLooked for: We look for API availability and pre-built integrations with key enterprise IT and security tools.The platform integrates with major IT operations tools like Jira, ServiceNow, and Splunk, and offers a public API for custom workflows, supporting broader ecosystem connectivity.workspace.google.comspin.aispin.ai

Score adjustments−0.14 points in total

−0.05A minimum annual subscription of $1,080 is required, creating a significant barrier to entry for small businesses with few users.spin.ai · severity 70/100
−0.04The standard plan imposes a 30GB storage limit per license, which contradicts the 'unlimited' storage marketing found in older reviews and competitor offerings.spin.ai · severity 60/100
−0.05Some users report frustration with the interface design for complex tasks and occasional slow support response times.g2.com · severity 45/100
Visit SpinBackup ↗ Back to the top of the ranking
4

Dynamics 365

learn.microsoft.com · Dynamics 365 Business Continuity · scored Dec 2025

Self-service failover drills, but setup takes 48 hours

Best forOrganizations wanting native self-service failover testing inside Microsoft's platform.

ISO 27001SSOCustomer Managed Keys
−0.2 vs #1
Visit Dynamics 365 ↗ See the evidence

Enterprise disaster recovery for Dynamics 365, with free geo-redundancy and customer-run failover drills.

Standout factIn-region recovery has a Recovery Time Objective under 5 minutescommunity.dynamics.com
Biggest catchEnabling disaster recovery resources can take up to 48 hours to provision.learn.microsoft.com
99.9%Uptime SLAlearn.microsoft.com
<5 minIn-region recovery time objectivecommunity.dynamics.com
Up to 48 hrsDR provisioning timelearn.microsoft.com

Standout number

<5 minin-region recovery time objective (RTO)

Source: community.dynamics.com

Before you sign up

  • Already on Microsoft 365 / Power Platform
  • Comfortable with Azure pay-as-you-go for SSDR
  • Need Project Operations covered by SSDR

Upside

  • Built-in geo-redundancy at no extra cost
  • Self-service failover drills without vendor help
  • 99.9% uptime SLA, financially backed

Catch

  • SSDR requires separate Azure pay-as-you-go costs
  • Project Operations not yet supported
  • Setup can take up to 48 hours
Pick it ifOrganizations wanting native self-service failover testing inside Microsoft's platform.
Skip it ifOrganizations needing off-site, air-gapped backups independent of Microsoft.
PricingIncluded in Microsoft 365 subscription; SSDR requires Azure pay-as-you-go

Editor's takeDynamics 365 replicates production environments synchronously across Azure Availability Zones at no extra cost, and its Self-Service Disaster Recovery feature lets admins run real failover drills from the Power Platform Admin Center rather than waiting on Microsoft. Recovery time in-region runs under 5 minutes. Two gaps stand out. Enabling SSDR requires linking to Azure pay-as-you-go billing, and provisioning the feature can take up to 48 hours before protection is active.

Does Dynamics 365 disaster recovery cost extra?

Basic in-region redundancy across Azure Availability Zones is included at no extra cost. Self-Service Disaster Recovery for cross-region failover requires linking the environment to an Azure pay-as-you-go billing plan, with charges based on secondary-region storage consumption.

How long does it take to enable disaster recovery?

Enabling disaster recovery resources can take up to 48 hours to complete, with admins notified once the process finishes. This provisioning delay means protection is not immediate upon activation, so plan ahead of any compliance deadline.

The evidence: 6 criteria, 3 penalties (−0.18 points)
8.7
Product Capability & DepthLooked for: We evaluate the robustness of failover mechanisms, recovery time objectives (RTO), and the breadth of supported workloads for business continuity.Dynamics 365 offers built-in synchronous replication across Azure Availability Zones and a Self-Service Disaster Recovery (SSDR) feature for cross-region failover. While core CRM apps are supported, significant gaps exist for specific modules like Project Operations.learn.microsoft.comlearn.microsoft.comyoutube.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the vendor's reliability, service level agreements (SLAs), and adoption by enterprise organizations with critical uptime needs.Microsoft provides a financially backed 99.9% uptime SLA and leverages the massive scale of Azure's global infrastructure, trusted by major enterprises for mission-critical workloads.learn.microsoft.commhance.com
8.9
Usability & Customer ExperienceLooked for: We examine the ease of configuring disaster recovery settings, running drills, and managing backups through the administrative interface.The Power Platform Admin Center simplifies complex DR tasks into a 'single click' experience for drills and failovers, though the initial provisioning time is lengthy.learn.microsoft.comcommunity.dynamics.comlearn.microsoft.com
8.5
Value, Pricing & TransparencyLooked for: We analyze the cost structure for disaster recovery features, including hidden fees for storage or premium licensing requirements.While basic in-region redundancy is included, the advanced Self-Service Disaster Recovery requires a Pay-As-You-Go Azure plan and Managed Environments, introducing variable costs.learn.microsoft.comlearn.microsoft.comlearn.microsoft.com
8.8
Scalability & PerformanceLooked for: We look for evidence of performance impact during replication and the system's ability to handle large-scale data restoration.The system leverages Azure's massive scale for replication, though asynchronous replication for SSDR implies potential data lag, and restore times for large datasets can be significant.partner.microsoft.comyoutube.comcommunity.dynamics.com
9.0
Security, Compliance & Data ProtectionLooked for: We evaluate encryption standards, key management capabilities, and adherence to data residency requirements during failover.The platform supports Customer Managed Keys (CMK) and respects data residency boundaries, ensuring compliance even during cross-region failover scenarios.servicetrust.microsoft.comlearn.microsoft.comlearn.microsoft.com

Score adjustments−0.18 points in total

−0.09Self-Service Disaster Recovery does not currently support Dynamics 365 Project Operations and has known limitations for Customer Insights and Data Lake failover.learn.microsoft.com · severity 65/100
−0.04Enabling Self-Service Disaster Recovery requires linking the environment to an Azure Pay-As-You-Go plan, incurring additional storage costs for the replicated data.learn.microsoft.com · severity 50/100
−0.05The provisioning process to enable disaster recovery resources can take up to 48 hours, preventing immediate protection upon activation.learn.microsoft.com · severity 45/100
Visit Dynamics 365 ↗ Back to the top of the ranking
5

Quest

quest.com · Quest Enterprise Backup & Recovery · scored Dec 2025

Quest cuts backup storage 93%, but setup needs pros

Best forLarge enterprises with hybrid physical, virtual, and cloud environments

Quote only FIPS 140-2enterprisehybrid IT
−0.2 vs #1
Visit Quest ↗ See the evidence

Software-defined backup and disaster recovery suite for hybrid IT, covering Oracle, SAP, and Microsoft 365.

Standout factQoreStor deduplication cuts backup storage needs by up to 93%quest.com
Biggest catchSetup is complex and often requires Quest engineers to assist.peerspot.com
93%Storage reductionquest.com
90%+Fortune 500 using Questquest.com

Adoption

90%+of Fortune 500 use Quest Software

Source: quest.com

Standout number

93%storage reduction via deduplication

Source: quest.com

Upside

  • Up to 93% storage reduction
  • FIPS 140-2 Level 1 certified
  • Used by 90%+ of Fortune 500

Catch

  • Complex setup needs professional help
  • Support response criticized as slow
  • No public pricing
Pick it ifLarge enterprises with hybrid physical, virtual, and cloud environments
Skip it ifSmall teams wanting simple, lightweight, instant-setup backup
PricingContact for pricing, no public tiers

Editor's takeQuest ranks last in this six-product category at 8.7. That is still a strong score. Deduplication and FIPS certification stand out for regulated hybrid environments.

Is Quest Enterprise Backup FIPS certified?

Yes. Its NetVault Crypto Module is certified for FIPS 140-2 Level 1, meeting government data security requirements.

How much storage can Quest save through deduplication?

QoreStor's source-side deduplication can reduce backup storage requirements and costs by up to 93%, per Quest.

The evidence: 6 criteria, 2 penalties (−0.13 points)
8.9
Product Capability & DepthLooked for: Versatile protection for hybrid environments including physical, virtual, and cloud assets with broad application support.The suite offers comprehensive coverage for Windows, Linux, VMware, and Hyper-V, with deep application support for Oracle, SAP, HANA, and Microsoft 365, plus specialized Active Directory recovery.quest.comquest.comquest.com
9.1
Market Credibility & Trust SignalsLooked for: Established market presence, adoption by major enterprises, and longevity in the industry.Quest is a deeply established vendor claiming usage by a vast majority of top global companies, reinforcing its status as a standard for enterprise IT.quest.com
8.3
Usability & Customer ExperienceLooked for: Intuitive management interfaces, ease of setup, and responsive technical support.While powerful, the platform is described as complex to set up, often requiring professional services, and users have reported inconsistent experiences with technical support responsiveness.quest.compeerspot.comreddit.com
8.6
Value, Pricing & TransparencyLooked for: Flexible licensing models and clear ROI through storage optimization or operational efficiency.Quest offers flexible capacity-based or component-based licensing and a free 1TB Community Edition for QoreStor, with significant claimed storage savings via deduplication.quest.comquest.comsupport.quest.com
9.0
Scalability & PerformanceLooked for: Ability to handle petabyte-scale data and optimize transfer speeds across hybrid networks.Software-defined storage capabilities allow for massive scalability, with protocol accelerators and high deduplication ratios enabling efficient management of large datasets.quest.comquest.comquest.com
9.2
Security, Compliance & Data ProtectionLooked for: Robust ransomware defense, immutability features, and government-grade security certifications.The platform excels with FIPS 140-2 Level 1 certification, immutable backup options, and anomaly detection, making it highly suitable for regulated industries.quest.comquest.comquest.com

Score adjustments−0.13 points in total

−0.07Multiple independent reviews mention dissatisfaction with the responsiveness and quality of technical support.reddit.com · severity 65/100
−0.06Users frequently cite complex setup processes that often require professional services or specialized engineering support.peerspot.com · severity 55/100
Visit Quest ↗ Back to the top of the ranking
6

Spanning Backup

spanning.com · Spanning SaaS Backup Recovery · scored Dec 2025

Trusted by 24,000 orgs, but 'unlimited' caps at 60GB

Best forSaaS companies wanting automated, set-and-forget backup across the Big 3 platforms.

From $48 per user/year SOC 2HIPAAdark web monitoring
−0.2 vs #1
Visit Spanning Backup ↗ See the evidence

Cloud-to-cloud backup for Microsoft 365, Google Workspace and Salesforce with dark web monitoring.

Standout factSpanning is trusted by more than 24,000 organizations globally as a Kaseya company.g2.com
Biggest catchDespite 'unlimited retention' marketing, the Terms of Use enforce a 60GB Fair Use storage limit per license with overage charges.spanning.com
24,000+Organizations trusting Spanningg2.com
60GB/licenseFair use storage limitspanning.com
$48/user/yrStarting pricesoftwaresuggest.com

Adoption

24,000+organizations trust Spanning for SaaS backup

Source: g2.com

The thing people get wrong

Spanning offers truly unlimited backup storage

Terms of Use cap storage at 60GB per license under a Fair Use policy, with overage charges beyond that

Source: spanning.com

Upside

  • Automated daily backups for M365, Google, Salesforce
  • SOC 2 Type II and HIPAA compliant
  • Integrated dark web monitoring

Catch

  • 60GB fair use limit despite 'unlimited' claims
  • Slow restores on large datasets
  • No folder exclusion controls
Pick it ifSaaS companies wanting automated, set-and-forget backup across the Big 3 platforms.
Skip it ifEnterprises needing on-premise storage copies or granular folder exclusions.
PricingFrom about $48/user/year

Editor's takeSpanning automates daily backups across Microsoft 365, Google Workspace and Salesforce with point-in-time restore, plus a Dark Web Monitoring feature that alerts admins to compromised credentials, uncommon in this category. It backs that with SOC 2 Type II and HIPAA-compliant hosting, serving over 24,000 organizations as a Kaseya company. The marketing gap is real: despite 'unlimited retention' language, its own Terms of Use cap storage at 60GB per license with automatic overage charges, and Reddit users report slow restores on large datasets.

Is Spanning's storage really unlimited?

Not exactly. Spanning markets unlimited backup versions and retention, but its Terms of Use specify a 60GB Fair Use storage entitlement per license, with automatic charges if you exceed it.

Does Spanning support on-premise backup storage?

No. Spanning is cloud-only and does not support backing up data to on-premises storage like a NAS, according to a G2 reviewer's noted limitation.

The evidence: 6 criteria, 3 penalties (−0.15 points)
8.8
Product Capability & DepthLooked for: We evaluate the breadth of automated backup features, retention flexibility, and granularity of restore options for SaaS applications.Spanning provides automated daily backups for Microsoft 365, Google Workspace, and Salesforce with granular point-in-time recovery, though it lacks some advanced folder exclusion controls.spanning.comspanning.comspanning.com
9.1
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, security certifications, and adoption rates among enterprise organizations.Spanning is a Kaseya company trusted by over 24,000 organizations, holding rigorous SOC 2 Type II and HIPAA compliance certifications.g2.comspanning.comspanning.com
8.7
Usability & Customer ExperienceLooked for: We analyze user feedback regarding ease of setup, interface intuitiveness, and the quality of technical support.Users consistently praise the 'set it and forget it' simplicity and easy setup, though some report dissatisfaction with support responsiveness post-acquisition.spanning.comspanning.comg2.com
8.2
Value, Pricing & TransparencyLooked for: We examine pricing structures, hidden costs, and the transparency of 'unlimited' storage claims.Pricing is competitive at approximately $48/user/year, but the 'unlimited' storage claim is contradicted by a 'Fair Use' policy limit of 60GB per license in the fine print.softwaresuggest.comspanning.comspanning.com
9.3
Security, Compliance & Data ProtectionLooked for: We evaluate the product's encryption standards, compliance certifications, and advanced security features like dark web monitoring.Spanning offers industry-leading security with 256-bit AES encryption, SOC 2 Type II compliance, HIPAA support, and a unique integrated Dark Web Monitoring feature.spanning.comspanning.comspanning.com
8.9
Integrations & Ecosystem StrengthLooked for: We look for the depth of integration with supported SaaS platforms and the ability to fit into broader IT management ecosystems.The product integrates deeply with Microsoft 365, Google Workspace, and Salesforce, and is now a core component of the Kaseya 365 IT management platform.spanning.comspanning.comspanning.com

Score adjustments−0.15 points in total

−0.05While marketing claims 'unlimited' storage, the Terms of Use enforce a 'Fair Use' limit (currently 60GB per license) with potential overage charges.spanning.com · severity 65/100
−0.05Users have reported slow restore speeds when recovering large folders or datasets, which can impact recovery time objectives (RTO).reddit.com · severity 50/100
−0.05Some customers have reported a decline in support responsiveness and quality following the acquisition by Kaseya.selecthub.com · severity 45/100
Visit Spanning Backup ↗ Back to the top of the ranking
02

Side by side

10 features across 6 products. Green is yes, red is no, grey is not published.

FeatureDruvaAcronisSpinBackupDynamics 365QuestSpanning Backup
Has Mobile App ✗ ✓ ✗ ✓ ✗ ✗
Has Free Plan ✗ ✗ ✗ ✗ ✗ ✗
Has Free Trial ✓ ✓ ✓ ✗ Contact for trial ✓
Integrates With Zapier ✗ ✗ ✗ ✓ ✗ ✗
Has Public API ✓ ✓ ✗ ✓ Enterprise API only ✓
Live Chat Support ✓ ✓ ✓ ✗ ✓ Email/Ticket only
SOC 2 or ISO Certified ✓ — ✓ ✓ — ✓
Popular Integrations Salesforce, Microsoft 365, Google Workspace Microsoft 365, Google Workspace, VMware Google Workspace, Microsoft 365 Microsoft 365, Power Platform, Azure Oracle, SQL Server, VMware Google Workspace, Microsoft 365, Salesforce
Supports SSO ✓ ✓ ✓ ✓ Enterprise plans only ✓
Starting Price Contact for pricing $59 per year $3 per user/mo Part of Microsoft 365 subscription Contact for pricing $48 per user/year
03

How we chose

Four fixed criteria for every product, plus two chosen for Backup & Disaster Recovery for IT for SaaS Companies, weighted and reduced by documented penalties.

Full methodology
Criteria set for this categoryProduct Capability & Depth, Market Credibility & Trust Signals, Usability & Customer Experience, Value, Pricing & Transparency, Security, Compliance & Data Protection, Integrations & Ecosystem Strength
Evidence, then a scoreDocumentation, pricing pages, security pages and third-party reviews. Each criterion records what was found and links its sources.
Penalties, then a rankDocumented problems pull the score down with their evidence attached. Rank follows the score. Sponsored rows, where present, are labelled.
iIn the evaluation of backup and disaster recovery solutions for SaaS companies, key factors include product specifications, feature sets, customer reviews, ratings, and overall value.
Albert Richer
Albert RicherFounder · Memphis, TN

Sets the criteria and reviews the evidence before a ranking publishes. Email him if something here looks wrong.

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Questions people ask

How is Druva SaaS Backup priced?

Druva uses a consumption-based model billed in Druva credits, tied to storage used after deduplication. Exact pricing is not public, but a 14-day free trial is available.

Is Druva compliant with government security standards?

Yes. Druva holds FedRAMP Moderate Authorization, HIPAA compliance, and SOC 2 Type II certification, covering both commercial and regulated government use cases.

How secure is Acronis Cloud Backup?

Very. It neutralized 100% of threats in AV-TEST's Top Product evaluation and holds ISO 27001, SOC 2, HIPAA and GDPR certifications.

Is Acronis support fast?

Not always. Some users report support tickets taking a week or more for a first reply, especially during complex or urgent issues.

How much does SpinBackup cost?

The standard plan runs $3 per user per month, with a minimum annual subscription of $1,080 and storage capped at 30GB per license.

How fast does SpinBackup recover from ransomware?

SpinBackup offers a 2-hour recovery SLA with a claimed 99.99% success rate, using AI to detect and block ransomware attacks automatically.

Does Dynamics 365 disaster recovery cost extra?

Basic in-region redundancy across Azure Availability Zones is included at no extra cost. Self-Service Disaster Recovery for cross-region failover requires linking the environment to an Azure pay-as-you-go billing plan, with charges based on secondary-region storage consumption.

How long does it take to enable disaster recovery?

Enabling disaster recovery resources can take up to 48 hours to complete, with admins notified once the process finishes. This provisioning delay means protection is not immediate upon activation, so plan ahead of any compliance deadline.

How is the best Backup & Disaster Recovery for IT for SaaS Companies decided?

Every product is scored on six criteria for this category, with cited evidence and documented penalties. Rank follows the overall score. Vendors cannot pay for a position.

How often is this ranking updated?

Products are re-scored when pricing, features or evidence change. This ranking was last updated August 7, 2026.

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More in IT Backup & Business Continuity Software

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Research

Organizations only recover 57% of data after ransomware attacks hit 41% of systems

May 4, 2026

Support centers face 40% annual turnover—more than double the 16% industry average

May 21, 2026

Only 3% of all published vulnerabilities frequently result in impactful exposure

Apr 22, 2026