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Ranking · IT Backup & Business Continuity Software

Best Backup & Disaster Recovery for IT for Shopify Sellers

8 products scored on six criteria. Rewind leads at 9.0 and the field is tight, with 0.4 points between first and last, so read the catches before you pick. Every product opens to the evidence behind its number.

8 products scored6 criteria56 sources citedUpdated Jul 12, 2026
1 Rewindgapstow.co

Rewind wins on granular restores, inventory sync lags

Read the reviewVisit ↗
2 CyberFortresscyberfortress.com

Recovery Guaranteed In 15 Minutes For Retailers

Read the reviewVisit ↗
3 Matrixifymatrixify.app

Matrixify handles 20GB exports, but restores need manual work

Read the reviewVisit ↗
8Products
8.6 to 9.0Score spread
3Free plan or tier
01

The ranking

Order follows the score. Six little boxes show each product's criterion scores: green or red is above or below the category average, grey means too few products share that criterion to compare. The full review sits right under each one.

Nothing matches that filter here. Tap All to see every product.

1

Rewind

gapstow.co · Rewind + Gapstow for Shopify · scored Dec 2025

Rewind wins on granular restores, inventory sync lags

Best forMid-market to enterprise Shopify brands wanting agency-backed, SOC 2 compliant backups.

Free tier From $3 per month SOC 2 Type 2Shopify Plus Certifiedfreemium
Top score

Automated Shopify backup restoring individual products, themes, or the full store with one click.

Standout factRewind is trusted by over 25,000 organizations and is the only backup app in the Shopify Plus Certified App Program.rewind.com
Biggest catchShopify API limits mean restored inventory quantities can return as untracked, needing manual fixes.apps.shopify.com
25,000+Organizations trustedrewind.com
$3/monthStarting pricegapstow.co
7 daysFree trial

Adoption

25,000+organizations trusted

Source: rewind.com

Connects to

ShopifyShopify PlusKlaviyoQuickBooks OnlineMailchimp

Source: g2.com

Upside

  • Automated daily and real-time backups
  • Only Shopify Plus Certified backup app
  • Also backs up Klaviyo and QuickBooks

Catch

  • Cannot restore inventory quantities cleanly
  • Recent pricing update added usage fees
  • Support response can lag on rare incidents
Pick it ifMid-market to enterprise Shopify brands wanting agency-backed, SOC 2 compliant backups.
Skip it ifDIY merchants or startups with limited budgets for agency services.
PricingFrom $3/month, plus usage fees added in a 2025 pricing update.

Editor's takeRewind backs up Shopify stores automatically and restores individual products, themes, or collections with one click. It is the only backup app in the Shopify Plus Certified App Program, trusted by more than 25,000 organizations. Shopify's API limits mean restored inventory counts can come back untracked, and a 2025 pricing update added usage fees.

How much does Rewind for Shopify cost?

Plans start around $3 to $9 per month with a 7-day free trial. A pricing update effective October 2025 added usage fees and raised some base costs.

Can Rewind restore Shopify inventory counts?

Not fully. Shopify's API restricts inventory tracking data, so restored items can return as untracked inventory, requiring manual adjustment afterward.

The evidence: 6 criteria, 3 penalties (−0.18 points)
9.2
Product Capability & DepthLooked for: We evaluate the frequency of automated backups, the granularity of restoration options (individual items vs. full store), and the breadth of Shopify data types covered.Rewind provides automated daily backups and real-time monitoring, allowing merchants to restore individual items (products, themes, customers) or the entire store with granular precision.gapstow.cogapstow.coapps.shopify.com
9.5
Market Credibility & Trust SignalsLooked for: We assess the product's reputation through user ratings, adoption numbers, official certifications, and partnerships with established agencies like Gapstow.Rewind is a Shopify Plus Certified App trusted by over 25,000 organizations and recommended by top-tier agencies like Gapstow for mid-market and enterprise brands.gapstow.corewind.comrewind.com
9.0
Usability & Customer ExperienceLooked for: We examine the ease of setup, the intuitiveness of the restoration interface, and the responsiveness of customer support channels.The platform is widely praised for its 'set and forget' automation and user-friendly interface that simplifies complex data recovery into a few clicks.gapstow.cogapstow.coapps.shopify.com
8.5
Value, Pricing & TransparencyLooked for: We analyze pricing structures, the availability of free trials, and the alignment of cost with the value provided for scaling businesses.While offering a free trial and entry-level plans, recent pricing updates and usage fees have caused friction among some long-term users.gapstow.cogapstow.coreputon.com
9.0
Integrations & Ecosystem StrengthLooked for: We look for the ability to back up data from related ecosystem tools and seamless integration with agency partners like Gapstow.Beyond Shopify, Rewind integrates with key ecosystem tools like Klaviyo, Mailchimp, and QuickBooks, and is actively supported by agency partners.g2.comgapstow.co
9.4
Security, Compliance & Data ProtectionLooked for: We investigate adherence to industry security standards like SOC 2, GDPR, and encryption protocols essential for enterprise data.Rewind demonstrates enterprise-grade security with SOC 2 Type 2 compliance, GDPR adherence, and AES-256 encryption for data at rest and in transit.gapstow.costoragenewsletter.comsecurity.rewind.com

Score adjustments−0.18 points in total

−0.09Due to Shopify API limitations, Rewind cannot back up inventory tracking quantities properly; restored items may return as 'untracked inventory', requiring manual adjustment.apps.shopify.com · severity 65/100
−0.04Recent pricing structure updates introduced usage fees and increased base costs, leading to negative feedback from some long-term users.help.rewind.com · severity 50/100
−0.05Some users have reported delays in support response times during critical data loss incidents, with wait times extending to 2 days in isolated cases.apps.shopify.com · severity 45/100
2

CyberFortress

cyberfortress.com · CyberFortress Retail & E-Commerce Data Protection · scored Dec 2025

Recovery Guaranteed In 15 Minutes For Retailers

Best forEnterprise retailers running both physical POS and online stores.

From $249 per month (appliance hardware) Backup & RecoveryRetailRansomware Protection
−0.1 vs #1

CyberFortress protects Shopify, POS, and inventory data with 15-minute backups and a 15-minute recovery target.

Standout factCyberFortress backs up protected servers as often as every 15 minutes and targets 15-minute recovery.cyberfortress.com
Biggest catchEmployee reviews describe significant internal instability, including a reported 40% workforce layoff.indeed.com

Standout number

15 minTarget recovery time objective

Score adjustments−0.17 points in total

−0.07Employee reviews indicate significant internal instability, including reports of a 40% workforce layoff and executive pay disputes.indeed.com · severity 65/100
−0.07Documented user reports and support articles acknowledge issues with slow transfer rates and long backup times for initial data uploads.support.cyberfortress.com · severity 50/100
−0.03Pricing for the specific Retail & E-Commerce solution is not transparently listed on the website, requiring a sales engagement.cyberfortress.com · severity 40/100

Upside

  • 15-minute recovery time objective
  • Backs up Shopify, Magento, and POS
  • Immutable storage resists ransomware

Catch

  • Retail pricing requires a sales call
  • Reports of slow initial backups
  • Internal instability cited by employees
Pick it ifEnterprise retailers running both physical POS and online stores.
Skip it ifSmall dropshippers wanting a simple self-service backup plugin.
PricingRetail suite pricing is not published; Edge Cloud Platform appliances start at $249 per month.

Editor's takeCyberFortress focuses on recovery speed, backing protected servers every 15 minutes and targeting 15-minute recovery for retail operations. It is a Platinum Veeam Cloud Service Provider and a three-time Veeam Partner of the Year, with over 20 years in the data protection business and 25,000+ customers, per its own materials. Employee reviews on Indeed cite significant internal instability, including a reported 40% layoff, alongside support pages that acknowledge slow initial backup speeds.

What is CyberFortress's recovery time guarantee?

CyberFortress states it can provide complete recovery in as little as 15 minutes, with server backups run every 15 minutes to limit data loss.

Is CyberFortress PCI-DSS compliant?

Yes. CyberFortress states its data centers maintain PCI-DSS, ISO 27001, and HIPAA compliance, and it provides end-to-end encryption for payment data.

The evidence: 6 criteria, 3 penalties (−0.17 points)
9.1
Product Capability & DepthLooked for: We look for specialized backup features that cover critical retail systems like POS, inventory databases, and e-commerce platforms.CyberFortress provides targeted protection for physical POS systems, inventory records, and major e-commerce platforms including Shopify, WooCommerce, BigCommerce, and Magento, backed by Veeam infrastructure.cyberfortress.comcyberfortress.comcyberfortress.com
9.2
Market Credibility & Trust SignalsLooked for: We look for industry certifications, partnerships, and longevity that signal reliability for mission-critical retail operations.The company is a Platinum Veeam Cloud Service Provider and has been recognized as Veeam Partner of the Year three times, operating for over 20 years with 25,000+ customers.cyberfortress.comcyberfortress.com
8.8
Usability & Customer ExperienceLooked for: We look for accessible support and ease of management, particularly for retailers who may lack extensive IT teams.They offer a fully managed service with 24/7/365 access to live 'Recovery People' specialists, though some legacy user reviews note interface complexities.cyberfortress.comcyberfortress.comcyberfortress.com
8.5
Value, Pricing & TransparencyLooked for: We look for clear, transparent pricing structures that allow businesses to estimate costs without forced sales interactions.Pricing for the specific retail suite is not publicly listed and requires a risk assessment or quote, though some appliance pricing ($249/mo) is visible.cyberfortress.comcyberfortress.comprweb.com
9.4
Security, Compliance & Data ProtectionLooked for: We look for specific features that address retail compliance needs like PCI-DSS and protection against ransomware.The solution utilizes immutable storage to prevent ransomware encryption and operates out of PCI-DSS compliant data centers, essential for handling payment data.cyberfortress.comcyberfortress.comcyberfortress.com
9.0
Recovery Speed & Business ContinuityLooked for: We look for documented Recovery Time Objectives (RTO) that minimize downtime, which is directly tied to revenue loss in retail.CyberFortress offers a 15-minute recovery time objective (RTO) and 15-minute backup intervals (RPO), ensuring minimal data loss and downtime.cyberfortress.comcyberfortress.comcyberfortress.com

Score adjustments−0.17 points in total

−0.07Employee reviews indicate significant internal instability, including reports of a 40% workforce layoff and executive pay disputes.indeed.com · severity 65/100
−0.07Documented user reports and support articles acknowledge issues with slow transfer rates and long backup times for initial data uploads.support.cyberfortress.com · severity 50/100
−0.03Pricing for the specific Retail & E-Commerce solution is not transparently listed on the website, requiring a sales engagement.cyberfortress.com · severity 40/100
3

Matrixify

matrixify.app · Matrixify Shopify Backup · scored Dec 2025

Matrixify handles 20GB exports, but restores need manual work

Best forTech-savvy merchants managing bulk edits or migrations alongside backups.

Free tier From $20 per month free demoExcel/CSV exportShopify app
−0.1 vs #1

A Shopify app that schedules automated Excel or CSV exports of store data for backup.

Standout fact4.9-star rating across more than 840 Shopify App Store reviews.apps.shopify.com
Biggest catchRestoring data is a manual file upload, not a one-click undo.shopify.com
4.9/5App Store ratingapps.shopify.com
20GBMax file sizeapps.shopify.com

What reviewers say

Shopify App Store
4.9/5 · 842

Source: apps.shopify.com

Plans

Demo$0

free

Big$50/mo
Enterprise$200/mo

Source: apps.shopify.com

Upside

  • Schedules automated Excel or CSV exports
  • Handles files up to 20GB
  • Free demo plan to test first

Catch

  • Restoring data is a manual upload
  • Backs up image URLs, not files
  • No one-click undo feature
Pick it ifTech-savvy merchants managing bulk edits or migrations alongside backups.
Skip it ifNon-technical users wanting a simple one-click restore button.
PricingFrom $20/mo, free demo plan available

Editor's takeMatrixify treats backup as one part of a larger data management tool built around Excel and CSV exports. That format choice means merchants own their data outright and can migrate it anywhere. The tradeoff shows up at restore time, when files must be re-uploaded by hand rather than rolled back automatically.

Can Matrixify restore a Shopify store automatically?

No. Restoring requires downloading the backup file and manually uploading it back through the Import section.

How big a store can Matrixify back up?

Its export files can reach 20GB, and enterprise plans add parallel processing threads for faster jobs.

The evidence: 6 criteria, 3 penalties (−0.22 points)
8.8
Product Capability & DepthLooked for: We evaluate the breadth of data types supported for backup and the granularity of control over export schedules and restoration processes.Matrixify enables automated, scheduled exports of comprehensive store data, including Metafields and Collections, but relies on manual file imports for restoration rather than a one-click rollback.matrixify.appmatrixify.appapps.shopify.com
9.6
Market Credibility & Trust SignalsLooked for: We assess user ratings, review volume, and adoption by high-volume merchants to gauge market trust.The product maintains a near-perfect rating with hundreds of reviews and is explicitly trusted by merchants managing large catalogs (e.g., 17,000+ products).apps.shopify.comapps.shopify.com
8.7
Usability & Customer ExperienceLooked for: We look for ease of automation, clarity of the interface, and the simplicity of the data restoration workflow.While setting up automated schedules is user-friendly, the restoration process is manual and requires handling CSV/Excel files, which is more complex than one-click solutions.matrixify.apponescales.com
9.4
Value, Pricing & TransparencyLooked for: We evaluate the pricing structure, the existence of a free tier, and the feature-to-cost ratio compared to market alternatives.Matrixify offers a transparent tiered pricing model including a free demo plan, and provides high value by combining backup, migration, and bulk editing features.matrixify.appapps.shopify.comapps.shopify.com
9.3
Scalability & PerformanceLooked for: We examine the product's ability to handle large datasets, file size limits, and processing speeds for enterprise-level stores.The app is engineered for high volume, supporting file sizes up to 20 GB and parallel processing threads for enterprise plans.apps.shopify.comapps.shopify.com
9.1
Data Sovereignty & PortabilityLooked for: We assess whether the user owns the backup data format and if it can be easily migrated or accessed offline.Backups are generated as standard Excel or CSV files, giving merchants full ownership and the ability to store data offline or migrate to other platforms.matrixify.apponescales.commatrixify.app

Score adjustments−0.22 points in total

−0.09Matrixify backs up image URLs rather than the actual image files. If images are deleted from Shopify's servers, the backup links may become invalid, requiring external scripts to download files.onescales.com · severity 70/100
−0.06The restoration process is manual and requires the user to upload files and potentially map columns, unlike dedicated backup apps that offer a one-click 'rewind' or 'undo' feature.shopify.com · severity 60/100
−0.07The app cannot access historic data or structures (like Navigation Menus) that were deleted prior to setting up an export; it is not a real-time 'trash bin' solution.matrixify.app · severity 50/100
4

Rewind

rewind.com · Rewind - Shopify Backups · scored Dec 2025

25,000 Shopify Stores Back Up on the Only SOC 2 Type 2 App

Best forHigh-volume Shopify Plus merchants who need automated, granular backups with 365-day retention.

From $3 shopify-backupecommercesoc2
−0.2 vs #1

Rewind runs daily and real-time backups of Shopify stores with item-level restore for products, themes, and orders.

Standout factRewind is the only backup app accepted into the Shopify Plus Certified App program.rewind.com
Biggest catchA recent plan adjustment more than doubled some merchants' bills, with one plan moving to $119 a month.help.rewind.com

Adoption

25,000+Organizations using Rewind worldwide

Source: rewind.com

Shape of the score

  • StrongestSecurity, Compliance & Data Protection 9.6
  • WeakestValue, Pricing & Transparency 8.2

Upside

  • Shopify Plus Certified App
  • SOC 2 Type 2 compliant
  • 365-day retention with item-level restore

Catch

  • Cannot restore inventory tracking settings
  • Recent price increases frustrate long-time users
  • Overage fees apply at high order volumes
Pick it ifHigh-volume Shopify Plus merchants who need automated, granular backups with 365-day retention.
Skip it ifSmall hobby stores with no budget for a monthly subscription or merchants who prefer manual local backups.
PricingPaid plans start at $3 a month, with a 7-day free trial. Order overage fees and recent price hikes push costs higher for larger stores.

Editor's takeRewind's certification status sets it apart in a crowded field of Shopify backup apps. The SOC 2 Type 2 report and Shopify Plus partnership matter most for larger merchants with compliance requirements. Smaller stores should read the overage fee structure closely before committing. Recent pricing changes mean the advertised $3 entry point does not reflect what growing stores end up paying.

Can Rewind restore everything Shopify tracks?

No. Shopify's API blocks Rewind from restoring inventory tracking status and manual collection sort order.

Is Rewind SOC 2 certified?

Yes. Rewind completed its SOC 2 Type 2 audit. It is the only backup app in the Shopify Plus Certified App program.

The evidence: 6 criteria, 3 penalties (−0.19 points)
8.7
Product Capability & DepthLooked for: We evaluate the comprehensiveness of backup coverage, frequency of snapshots, and the granularity of restoration options available to merchants.Rewind offers automated daily and real-time backups for critical data like products, themes, and customers, with granular restore capabilities, though it faces specific API limitations regarding inventory tracking and sort orders.rewind.comrewind.comhelp.rewind.com
9.4
Market Credibility & Trust SignalsLooked for: We look for industry certifications, platform partnerships, user base size, and verified reviews that establish the product as a reliable enterprise-grade solution.Rewind is a Shopify Plus Certified App trusted by over 25,000 organizations, holding SOC 2 Type 2 compliance, which establishes it as a top-tier security leader in the ecosystem.rewind.comrewind.comrewind.com
8.9
Usability & Customer ExperienceLooked for: We assess the ease of setup, intuitiveness of the restoration process, and the quality of user interactions with the interface.Users consistently praise the 'set it and forget it' nature of the app and the 'Magic Undo' functionality, although some recent reviews cite friction with support availability.rewind.comrewind.comrewind.com
8.2
Value, Pricing & TransparencyLooked for: We evaluate the pricing structure, transparency of costs, and the perceived return on investment relative to the protection provided.While the entry price is accessible, recent significant price increases and the existence of overage fees for high order volumes have generated documented negative feedback.rewind.comrewind.comhelp.rewind.com
9.6
Security, Compliance & Data ProtectionLooked for: We examine the product's adherence to data security standards, encryption protocols, and regulatory compliance relevant to ecommerce data.Rewind sets the gold standard for Shopify backup security with SOC 2 Type 2 compliance, GDPR adherence, and AES-256 encryption, distinguishing it from many competitors.prweb.cominfo.rewind.comsecurity.rewind.com
8.8
Support, Training & Onboarding ResourcesLooked for: We review the availability of support channels, the quality of documentation, and the resources available to help users prevent and recover from data loss.The company offers 7-day support via chat and email, an extensive knowledge base, and specialized resources for data recovery, though some users report delays.rewind.comyoutube.comhelp.rewind.com

Score adjustments−0.19 points in total

−0.09Unable to restore 'inventory tracking' settings (items return as untracked) due to Shopify API limitations.apps.shopify.com · severity 65/100
−0.04Documented user complaints regarding significant price increases and overage fees for order volumes.apps.shopify.com · severity 50/100
−0.06Cannot restore manual sort order for collections due to API restrictions.apps.shopify.com · severity 45/100
5

BackupMaster

backupmaster.io · BackupMaster for Shopify · scored Dec 2025

SOC 2 certified, but backups run daily not real-time

Best forShopify merchants wanting SOC 2 certified backups with granular item restore.

From $19 per month SOC 2Shopifygranular restore
−0.3 vs #1

SOC 2 certified backup app for Shopify with granular, item-level restore options.

Standout factBackupMaster holds a 4.9 out of 5 rating on the Shopify App Store from 120+ reviews.apps.shopify.com
Biggest catchBackup frequency is daily or manual, not real-time, unlike some competitors.ecommercefastlane.com
4.9/5 (120+ reviews)Shopify App Store ratingapps.shopify.com
4,500+Merchants servedbackupmaster.io
$19/moStarting pricebackupmaster.io

What reviewers say

Shopify App Store
4.9/5 · 120+

Source: apps.shopify.com

Before you sign up

  • Need SOC 2 certified backups
  • OK with US-only data storage
  • Need real-time backup frequency

Upside

  • SOC 2 Type II certified
  • Granular item-level restore
  • Google Drive backup option

Catch

  • No real-time backups
  • US-only data storage
  • Store settings not backed up
Pick it ifShopify merchants wanting SOC 2 certified backups with granular item restore.
Skip it ifMerchants needing real-time backups or EU-based data residency.
PricingFrom $19/mo for up to 300 orders, up to $79/mo for 1,500 orders

Editor's takeBackupMaster backs SOC 2 certification with granular restores, letting merchants revert a single product image or price without rolling back the whole store. It has run since 2017, serves 4,500-plus stores and holds a 4.9-star Shopify App Store rating. The gaps are frequency and coverage: backups run daily rather than in real time, data stays on US servers only, and store settings and menus aren't backed up yet.

Does BackupMaster back up my Shopify theme and settings?

It backs up products, themes, orders, files and metafields, but not store settings or menus yet. Menu and catalog support is planned for Q1 2026, per BackupMaster's help center.

Is BackupMaster SOC 2 certified?

Yes. BackupMaster announced SOC 2 certification and stores backup data on Microsoft Azure cloud servers, according to its own announcement and product page.

The evidence: 6 criteria, 3 penalties (−0.19 points)
8.7
Product Capability & DepthLooked for: We evaluate the comprehensiveness of data backup coverage and the ability to handle complex store elements like metafields and themes.BackupMaster covers essential store data including products, themes, orders, files, and metafields, with a recent beta addition for inventory. However, it currently excludes store settings, menus, and third-party app data which are supported by some competitors.backupmaster.iobackupmaster.iobackupmaster.io
9.2
Market Credibility & Trust SignalsLooked for: We assess the vendor's reputation through verified reviews, years in operation, and adoption rates among merchants.The product maintains a 4.9/5 rating on the Shopify App Store with over 120 reviews and has been in business since 2017, serving over 4,500 stores.apps.shopify.combackupmaster.io
8.9
Usability & Customer ExperienceLooked for: We analyze user feedback regarding ease of setup, interface intuitiveness, and the quality of customer support.Users consistently praise the 'set and forget' nature of the app and cite specific support agents for fast resolution of data loss incidents.backupmaster.ioapps.shopify.comapps.shopify.com
8.5
Value, Pricing & TransparencyLooked for: We examine pricing structures, hidden costs, and the alignment of features with cost across different tiers.Pricing is transparent, starting at $19/month, but tiers are capped by order volume (e.g., 300 orders for the entry plan), which may be restrictive for high-volume, low-margin stores.backupmaster.iobackupmaster.ioapps.shopify.com
8.8
Restoration Granularity & FlexibilityLooked for: We evaluate the ability to restore specific items versus whole-store rollbacks and the flexibility of export options.The app supports granular restoration of individual items (e.g., a single product or image) and bulk restores, plus offers external backups to Google Drive on higher plans.backupmaster.iobackupmaster.io
9.0
Security, Compliance & Data ProtectionLooked for: We investigate security certifications, data encryption standards, and compliance with regulations like GDPR and SOC 2.BackupMaster is SOC 2 Type II certified and stores data on Microsoft Azure, providing enterprise-grade security, though it lacks EU-specific data residency options.backupmaster.iobackupmaster.iobackupmaster.io

Score adjustments−0.19 points in total

−0.08Backup frequency is limited to daily or manual triggers, lacking the real-time backup capability found in key competitors.ecommercefastlane.com · severity 60/100
−0.05Data is stored exclusively on US-based servers, which may present compliance challenges for merchants requiring EU data residency.ecommercefastlane.com · severity 50/100
−0.06The solution does not currently backup Store Settings, Menus, or third-party app data.backupmaster.io · severity 45/100
6

SysCloud

syscloud.com · SysCloud Shopify Backup · scored Dec 2025

SysCloud backs up SOC2, but only once a day.

Best forIT teams managing Shopify alongside Google Workspace or Microsoft 365 centrally.

Quote only SOC2 certifiedHIPAA compliantMulti-SaaS backup
−0.3 vs #1

Enterprise SaaS backup covering Shopify, Google Workspace, and Microsoft 365 from one dashboard.

Standout factSSAE18/SOC2 certified with AES-256 encryptionsyscloud.com
Biggest catchBackups run only once a day, behind competitors offering real-time schedules.syscloud.com
1x/dayBackup frequencysyscloud.com
1TB/yearExport limitsyscloud.com
30 daysFree trialbackupspace.io

Compliance

✓ SOC2✓ HIPAA✓ PCI DSS? ISO 27001

Source: syscloud.com

Before you sign up

  • Fine with 1x/day backup frequency
  • Need ransomware protection (paid add-on)
  • Managing Shopify plus other SaaS apps

Upside

  • Unified dashboard for multiple SaaS apps
  • SOC2 certified, AES-256 encryption
  • HIPAA, FERPA, PCI DSS support

Catch

  • Backups run once daily
  • Ransomware protection costs extra
  • 1TB annual export limit
Pick it ifIT teams managing Shopify alongside Google Workspace or Microsoft 365 centrally.
Skip it ifHigh-volume stores needing real-time or multiple daily backups.
PricingCustom quote, 30-day free trial available

Editor's takeSysCloud backs up Shopify alongside Google Workspace, Microsoft 365, Salesforce, and Slack from one console, an advantage for IT teams juggling multiple SaaS tools. It holds SSAE18/SOC2 certification and supports HIPAA, FERPA, and PCI DSS compliance. Backups still run just once a day, and ransomware protection is a paid add-on.

How often does SysCloud back up Shopify data?

Once a day, using automated incremental backups. Real-time or multiple daily backups are not offered.

Is ransomware protection included?

No. Ransomware protection is sold as a separate add-on rather than bundled into the base plan.

The evidence: 6 criteria, 3 penalties (−0.18 points)
8.4
Product Capability & DepthLooked for: We look for automated, granular backup solutions that capture all store data frequencies high enough to prevent data loss during active sales periods.SysCloud provides automated daily backups for Shopify stores, covering products, customers, orders, and financial reports, but lacks the real-time or high-frequency backup capabilities found in competitors.syscloud.comsyscloud.comsyscloud.com
9.2
Market Credibility & Trust SignalsLooked for: We look for industry-standard certifications, established partnerships, and a proven track record of securing enterprise-level data.SysCloud demonstrates strong credibility with SSAE18/SOC2 certification, AWS Advanced Technology Partnership, and a track record of backing up millions of users across various SaaS platforms.syscloud.comg2.com
8.9
Usability & Customer ExperienceLooked for: We look for a unified management interface that simplifies complex backup tasks across multiple applications.The platform offers a 'single pane of glass' dashboard that centralizes management for Shopify alongside other SaaS apps like Google Workspace and Slack, simplifying administration.syscloud.comaws.amazon.comg2.com
8.5
Value, Pricing & TransparencyLooked for: We look for clear, competitive pricing models that include essential security features without excessive add-on costs.While the base pricing is competitive, critical features like ransomware protection are sold as add-ons, and the 1x/day backup frequency offers less value than similarly priced competitors.syscloud.comsyscloud.combackupspace.io
9.0
Security, Compliance & Data ProtectionLooked for: We look for comprehensive compliance support and proactive security measures that go beyond basic storage.SysCloud excels in compliance support (HIPAA, FERPA, PCI) and offers advanced encryption, though its proactive ransomware detection requires an additional subscription.syscloud.comsyscloud.comaws.amazon.com
9.3
Multi-SaaS Ecosystem ManagementLooked for: We look for the ability to manage diverse SaaS application backups from a single account, reducing administrative overhead.SysCloud stands out by allowing simultaneous management of Shopify, Salesforce, Slack, and Google/Microsoft environments, making it ideal for complex IT ecosystems.syscloud.comsyscloud.com

Score adjustments−0.18 points in total

−0.09Backup frequency is limited to once daily (1x/day), which is significantly lower than competitors offering real-time or multi-frequency backups.syscloud.com · severity 65/100
−0.04Ransomware protection is gated behind an additional paid add-on, whereas some competitors include it in the base price.syscloud.com · severity 50/100
−0.05Export capabilities are capped at 1TB per account per 12-month period, with additional fees for higher usage.syscloud.com · severity 35/100
7

Vault Backups

outofthesandbox.com · Vault Backups for Shopify · scored Dec 2025

Vault Backups covers any theme, misses editor changes.

Best forOut of the Sandbox theme users wanting automated store backups.

From $29 per month Shopifyunlimited storagefree trial
−0.3 vs #1

Shopify backup tool with unlimited storage, 1-year history, and instant restores for store data.

Standout factThe plan costs $29 per month with unlimited storage and 1-year backup history.outofthesandbox.com
Biggest catchChanges made inside the Shopify Theme Editor do not trigger an automatic backup.help.outofthesandbox.com
30,000+Merchants using the appoutofthesandbox.com
4.2/5Shopify App Store ratingapps.shopify.com
$29Monthly priceoutofthesandbox.com

Starting price

$29/moor $312/year, unlimited storage

Standout number

30,000+merchants trust the developer's apps

Source: outofthesandbox.com

Upside

  • Unlimited storage in flat fee
  • Works with any Shopify theme
  • 1-year backup history

Catch

  • No auto-backup for Theme Editor edits
  • Support response can be slow
  • Pricier than some competitors
Pick it ifOut of the Sandbox theme users wanting automated store backups.
Skip it ifStore owners needing auto-backups triggered by Theme Editor changes.
Pricing$29/mo or $312/year, unlimited storage included.

Editor's takeVault Backups, built by Shopify theme maker Out of the Sandbox, automatically backs up products, themes, collections, orders, and customers, and restores any item in seconds. It works with any current Shopify theme, not just the developer's own, and over 30,000 merchants use its apps. One gap stands out: Shopify's API does not let the Theme Editor trigger an automatic backup, so users must manually duplicate and publish themes to force one.

Does Vault Backups work with themes other than Out of the Sandbox?

Yes. Vault Backups works with any current Shopify theme, though the separate Theme Updater feature is limited to supported theme developers.

Why doesn't my Theme Editor change trigger a backup?

Shopify's API does not send a signal when changes are made inside the Theme Editor, so those edits need a manual duplicate-and-publish step to back up.

The evidence: 6 criteria, 2 penalties (−0.14 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of data types backed up, the granularity of restoration options, and the automation frequency for Shopify stores.Vault Backups automatically secures critical store data including products, themes, collections, orders, and customers, offering instant restoration capabilities to revert specific items or bulk data to previous states.outofthesandbox.comoutofthesandbox.comoutofthesandbox.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the developer's reputation, user review sentiment, and adoption rates within the Shopify ecosystem.Developed by Out of the Sandbox (Pixel Union), a premier Shopify theme developer, the app is trusted by over 30,000 merchants and maintains a solid reputation despite some mixed reviews regarding support response times.outofthesandbox.comapps.shopify.comoutofthesandbox.com
8.9
Usability & Customer ExperienceLooked for: We examine the ease of setup, the intuitiveness of the restoration process, and the quality of customer support interactions.The interface is integrated directly into the Theme Updater app, allowing for 'one-click' restoration and easy navigation, although some users report delays in technical support resolution.outofthesandbox.comoutofthesandbox.comapps.shopify.com
8.5
Value, Pricing & TransparencyLooked for: We analyze the pricing structure, feature inclusion at different tiers, and hidden costs relative to market competitors.Vault Backups is offered at a flat rate of $29/month with unlimited storage, which is competitive for high-volume stores but potentially pricier than entry-level tiered options from other providers.outofthesandbox.comoutofthesandbox.comapps.shopify.com
8.8
Integrations & Ecosystem StrengthLooked for: We look for compatibility with various themes, apps, and the broader Shopify ecosystem beyond the developer's own products.While the 'Updater' feature is limited to specific themes, Vault Backups is compatible with any current Shopify theme, making it a versatile tool even for merchants not using Out of the Sandbox themes.outofthesandbox.com
9.0
Security, Compliance & Data ProtectionLooked for: We evaluate data retention policies, compliance with regulations like GDPR, and the security measures used to protect merchant data.Vault maintains a 1-year history of backups and adheres to strict data usage policies, ensuring data is only used for backup purposes and is removed upon app uninstallation.outofthesandbox.comoutofthesandbox.comapps.shopify.com

Score adjustments−0.14 points in total

−0.09Automatic backups are not triggered by changes made within the Shopify Theme Editor due to API limitations; users must manually duplicate and publish themes to force a backup.help.outofthesandbox.com · severity 70/100
−0.05Users have reported slow response times from customer support, with some critical issues taking months to resolve.apps.shopify.com · severity 50/100
8

Shopify

help.shopify.com · Shopify Backup and Duplication · scored Dec 2025

Shopify's native duplication skips orders and paid themes.

Best forMerchants doing a one-time manual clone of products and customers.

Free plan freenative to Shopifymanual CSV export
−0.4 vs #1

Built-in Shopify tool that exports products and customers to a new store via CSV.

Standout factPaid themes must be repurchased since licenses don't transfer to the new store.help.shopify.com
Biggest catchOrder history, gift cards, and visitor data cannot be imported into the new store.help.shopify.com
8.0/10Data Integrity scorehelp.shopify.com
9.8/10Market Trust scorehelp.shopify.com

The thing people get wrong

Duplicating a Shopify store copies everything

Orders, gift cards, and visitor traffic data never transfer

Source: help.shopify.com

What transfers to the new store

  • Products and customers via CSV
  • Paid theme without repurchasing
  • Order history

Upside

  • Native CSV export included free
  • Transfers products and customers reliably
  • Official documentation is fully transparent

Catch

  • Cannot transfer order history natively
  • Must repurchase paid theme licenses
  • Manual CSV process takes time
Pick it ifMerchants doing a one-time manual clone of products and customers.
Skip it ifStores needing automated backups or full order history transfer.
PricingFree with an existing Shopify subscription

Editor's takeShopify's own manual lists every limitation upfront, which is rare for vendor documentation. Merchants still export separate CSV files by hand for products and customers. Anyone needing order history should use a third-party backup app instead.

Does Shopify duplication transfer order history?

No. Orders cannot be imported through the Shopify admin. A third-party app or the API is required to move order history.

Do paid themes carry over to the new store?

No. Theme licenses are tied to the original store. Merchants must repurchase paid themes for the duplicate store.

The evidence: 6 criteria, 3 penalties (−0.22 points)
8.7
Product Capability & DepthLooked for: Ability to comprehensively replicate store data including products, customers, and settings without data lossNative tools successfully export core data like products and customers via CSV but explicitly exclude orders, gift cards, and visitor traffic data.help.shopify.comhelp.shopify.comhelp.shopify.com
9.8
Market Credibility & Trust SignalsLooked for: Official documentation, platform reliability, and transparent communication of limitationsShopify provides highly transparent, official documentation that clearly outlines exactly what can and cannot be transferred, establishing high trust.help.shopify.com
8.5
Usability & Customer ExperienceLooked for: Ease of executing the duplication process without extensive technical knowledge or manual laborThe process relies heavily on manual CSV exports and imports, which is time-consuming and prone to human error compared to automated apps.rewind.comhelp.shopify.com
9.0
Value, Pricing & TransparencyLooked for: Cost-effectiveness of the solution relative to the features providedThe native duplication method is free of charge, offering significant value, though it incurs 'hidden' costs in terms of time and potential repurchasing of themes.help.shopify.com
8.0
Data Integrity & Restoration LimitsLooked for: Assurance that critical business data like order history and analytics are preserved during duplicationSignificant data gaps exist; specifically, historical order data and visitor analytics are completely lost in the native duplication process.help.shopify.comshopplaza.io
8.8
Theme Licensing & Asset TransferLooked for: Policies and capabilities regarding the transfer of design assets, themes, and mediaWhile theme files can be downloaded and re-uploaded, strict licensing rules prevent the free transfer of paid themes to new store instances.help.shopify.comhelp.shopify.com

Score adjustments−0.22 points in total

−0.09Native duplication completely excludes historical order data, requiring merchants to use third-party apps or the API to retain sales history.help.shopify.com · severity 85/100
−0.06Merchants are required to repurchase paid themes for the duplicate store, as licenses are non-transferable between Shopify accounts.help.shopify.com · severity 60/100
−0.07Visitor traffic data and custom reports cannot be transferred, resulting in a loss of historical analytics for the new store instance.shopplaza.io · severity 50/100
02

Side by side

10 features across 8 products. Green is yes, red is no, grey is not published.

FeatureRewindCyberFortressMatrixifyRewindBackupMasterSysCloudVault BackupsShopify
Has Mobile App
Has Free Plan
Has Free Trial Contact for trial Contact for trial
Integrates With Zapier
Has Public API
Live Chat Support Email/Ticket only
SOC 2 or ISO Certified
Popular Integrations Shopify, BigCommerce, QuickBooks Online Shopify Shopify Shopify, BigCommerce, QuickBooks Online Shopify Shopify Shopify Shopify
Supports SSO
Starting Price $3 per month $249 per month (appliance hardware) $20 per month $3 $19 per month Contact for pricing $29 per month Free
03

How we chose

Four fixed criteria for every product, plus two chosen for Backup & Disaster Recovery for IT for Shopify Sellers, weighted and reduced by documented penalties.

Full methodology
Criteria set for this categoryProduct Capability & Depth, Market Credibility & Trust Signals, Usability & Customer Experience, Value, Pricing & Transparency, Security, Compliance & Data Protection, Integrations & Ecosystem Strength
Evidence, then a scoreDocumentation, pricing pages, security pages and third-party reviews. Each criterion records what was found and links its sources.
Penalties, then a rankDocumented problems pull the score down with their evidence attached. Rank follows the score. Sponsored rows, where present, are labelled.
iVendors cannot buy a position. Every score rests on published evidence, documented problems pull it down, and a 9.1 here is not a 9.1 in another category.
Albert Richer
Albert RicherFounder · Memphis, TN

Sets the criteria and reviews the evidence before a ranking publishes. Email him if something here looks wrong.

04

Questions people ask

How much does Rewind for Shopify cost?

Plans start around $3 to $9 per month with a 7-day free trial. A pricing update effective October 2025 added usage fees and raised some base costs.

Can Rewind restore Shopify inventory counts?

Not fully. Shopify's API restricts inventory tracking data, so restored items can return as untracked inventory, requiring manual adjustment afterward.

What is CyberFortress's recovery time guarantee?

CyberFortress states it can provide complete recovery in as little as 15 minutes, with server backups run every 15 minutes to limit data loss.

Is CyberFortress PCI-DSS compliant?

Yes. CyberFortress states its data centers maintain PCI-DSS, ISO 27001, and HIPAA compliance, and it provides end-to-end encryption for payment data.

Can Matrixify restore a Shopify store automatically?

No. Restoring requires downloading the backup file and manually uploading it back through the Import section.

How big a store can Matrixify back up?

Its export files can reach 20GB, and enterprise plans add parallel processing threads for faster jobs.

Can Rewind restore everything Shopify tracks?

No. Shopify's API blocks Rewind from restoring inventory tracking status and manual collection sort order.

Is Rewind SOC 2 certified?

Yes. Rewind completed its SOC 2 Type 2 audit. It is the only backup app in the Shopify Plus Certified App program.

How is the best Backup & Disaster Recovery for IT for Shopify Sellers decided?

Every product is scored on six criteria for this category, with cited evidence and documented penalties. Rank follows the overall score. Vendors cannot pay for a position.

How often is this ranking updated?

Products are re-scored when pricing, features or evidence change. This ranking was last updated July 12, 2026.

05

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