Best for teams that are
- Mid-market to enterprise companies with high transaction volumes
- Subscription box businesses requiring hybrid checkout for physical goods
- Companies prioritizing advanced churn reduction and revenue recovery
Skip if
- Early-stage startups with low revenue due to higher costs
- Businesses needing a Merchant of Record solution
- Simple B2B SaaS with very basic flat-rate pricing needs
Expert Take
Our analysis shows Recurly is a powerhouse for mid-market to enterprise subscription businesses, particularly due to its proven revenue recovery capabilities which reclaimed $1.2 billion in 2023. Research indicates it excels in security with PCI-DSS Level 1 and SOC 2 compliance, making it a safe choice for high-volume merchants. While it may be cost-prohibitive for early-stage startups, its deep integrations with Salesforce and NetSuite make it a robust engine for scaling operations.
Pros
- Recovered $1.2B in revenue (2023)
- Supports 30+ payment gateways
- PCI-DSS Level 1 & SOC 2 compliant
- Native Salesforce & NetSuite integrations
- Handles 140+ currencies globally
Cons
- Reporting features can be rigid
- Expensive for small businesses
- Opaque pricing for upper tiers
- Complex usage-based billing setup
- Limited non-admin user access
