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Box Shield
box.com · scored Apr 2026Box Shield scans billions of files, hides add-on pricing
Best forRegulated enterprises needing AI-powered data classification and ransomware detection.
From $5 per user/mo
FedRAMP ModerateHIPAASOC 2
Top score
9.2Product9.3Market8.8Usability9.0Value9.5Security9.1Integrations
Zero-trust security add-on for Box, using AI to classify data and detect ransomware.
Standout factShield scanned over 7.5 billion files in a year, flagging 450,000 malicious ones.business.borgernewsherald.com
Biggest catchThe pricing page lists Shield and Shield Pro costs as symbols, not actual dollar amounts.box.com
7.5B+Files scanned in a yearbusiness.borgernewsherald.com
450,000Malicious files flagged
$5/user/moBase Box pricebox.com
Upside
- Native integration with Box Content Cloud
- Machine learning data classification
- Scanned 7.5 billion files in a year
Catch
- Add-on pricing not publicly listed
- Shield Pro requires base Shield first
- AI prompts need manual tuning
Pick it ifRegulated enterprises needing AI-powered data classification and ransomware detection.
Skip it ifSmall organizations on tight budgets, or those wanting a dedicated GRC platform.
PricingFrom $5/user/month base Box plan; Shield add-on pricing is not published.
Editor's takeBox Shield adds zero-trust security, machine-learning classification, and ransomware detection to the Box Content Cloud. It scanned over 7.5 billion files in a single year, flagging 450,000 malicious ones. Compliance covers FedRAMP Moderate, HIPAA, and SOC 1/2/3, though add-on pricing stays hidden behind symbols.
How much does Box Shield cost?
Exact pricing is not published. Box's pricing page lists Shield and Shield Pro as optional add-ons using symbols instead of dollar figures, and Shield Pro requires the base Shield add-on first.
What compliance standards does Box Shield meet?
Box Shield supports FedRAMP Moderate, HIPAA, and SOC 1, 2, and 3 compliance, using AES 256-bit encryption and customer-managed keys to secure content at scale.
The evidence: 6 criteria, 1 penalty (−0.05 points)
9.2
Product Capability & DepthLooked for: We evaluate the breadth of threat detection, data loss prevention (DLP), and content classification features for enterprise environments.Box Shield offers advanced DLP, automated machine-learning classification, and ransomware detection natively. The Pro version introduces an AI classification agent for context-driven labeling. It scanned over 7.5 billion files in a year, identifying 450,000 malicious files.box.combusiness.borgernewsherald.com
9.3
Market Credibility & Trust SignalsLooked for: We look for top-tier industry analyst recognition, enterprise adoption, and verified deployment at scale.Box is consistently named a Leader in the Gartner Magic Quadrant for Content Services Platforms and a Gartner Customers' Choice. Box Shield is trusted by global organizations like the International Rescue Committee and Swissport for securing sensitive cloud content.boxinvestorrelations.combox.com
8.8
Usability & Customer ExperienceLooked for: We assess how seamlessly the security features integrate into daily user workflows without causing friction or productivity loss.Box Shield applies security controls close to the content to prevent leaks in real-time while maintaining a frictionless end-user experience. However, optimizing the AI Classification agent requires administrators to carefully engineer prompt definitions to ensure accurate labeling.helpnetsecurity.comsupport.box.com
9.0
Value, Pricing & TransparencyLooked for: We examine the availability of clear pricing data, tiered value, and the true cost of ownership for enterprise customers.Box Shield is an optional add-on for enterprise plans, and the newer Box Shield Pro requires purchasing the base Shield add-on first. Public pricing pages obscure exact costs using generic symbols instead of actual prices, complicating cost estimations for prospective buyers.box.com
9.5
Security, Compliance & Data ProtectionLooked for: We verify adherence to strict regulatory standards, encryption protocols, and zero-trust security capabilities.Shield enforces zero-trust security with AES 256-bit encryption, customer-managed keys, and compliance with FedRAMP Moderate, HIPAA, and SOC 1/2/3. It utilizes vector-based watermarking and granular Smart Access policies to mitigate insider threats and unauthorized sharing.box.combox.com
9.1
Integrations & Ecosystem StrengthLooked for: We evaluate how well the product connects with existing enterprise security infrastructure, including SIEM and CASB solutions.Box Shield natively integrates with over 1,500 apps and offers deep interoperability with Microsoft Information Protection (MIP). It forwards contextual threat alerts directly to leading SIEM and CASB platforms like Splunk and Sumo Logic for unified security monitoring.community.hubspot.comsalestechstar.com
Score adjustments−0.05 points in total
−0.05Box obscures add-on pricing on its public site, using symbols instead of exact currency amounts, and requires base Box Shield to purchase Box Shield Pro.box.com · severity 65/100
