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Ranking · Patch Management & Software Update Tools

Best Patch Management & Software Update Tools for SaaS Companies

10 products scored on six criteria. NinjaOne leads at 9.1 and the field is tight, with 0.5 points between first and last, so read the catches before you pick. Every product opens to the evidence behind its number.

10 products scored6 criteria102 sources citedUpdated Jul 12, 2026
1 NinjaOneninjaone.com

NinjaOne ranks #1 on G2, pricing stays hidden.

Read the reviewVisit ↗
2 Action1action1.com

Action1 patches 100 endpoints free, forever, no strings

Read the reviewVisit ↗
3 Automoxautomox.com

Automox includes SSO and MFA free, starts at $1/endpoint

Read the reviewVisit ↗
10Products
8.6 to 9.1Score spread
1Free plan or tier
01

The ranking

Order follows the score. Six little boxes show each product's criterion scores: green or red is above or below the category average, grey means too few products share that criterion to compare. The full review sits right under each one.

Nothing matches that filter here. Tap All to see every product.

1

NinjaOne

ninjaone.com · NinjaOne Patch Management · scored Dec 2025

NinjaOne ranks #1 on G2, pricing stays hidden.

Best forMSPs and IT teams wanting an all-in-one RMM and patch tool.

Quote only FedRAMP ModerateSOC 2no VPN patching
Top score

Cloud-native patch management for Windows, Mac, and Linux with no VPN and free unlimited support.

Standout factRanked number 1 in Patch Management and 12 other G2 categories for Winter 2025.ninjaone.com
Biggest catchPricing is not public. Third-party estimates put it at $1.50 to $4 per endpoint monthly.faddom.com
#1 in 12 categoriesG2 rankingninjaone.com
35,000+Customers servedg2.com
94%G2 ease-of-use scoreninjaone.com

Adoption

35,000+customers in 140+ countries

Source: g2.com

Support

Email
💬Chat
Phone
unknown
👥Community

Free unlimited onboarding and training for every customer

Upside

  • #1 in Patch Management on G2
  • Patches Windows, Mac, Linux with no VPN
  • Free unlimited onboarding and 24/7 support

Catch

  • Pricing not publicly listed
  • Mobile app functionality limited
  • Reporting lacks deep customization
Pick it ifMSPs and IT teams wanting an all-in-one RMM and patch tool.
Skip it ifBuyers who need public pricing published before talking to sales.
PricingContact for pricing. Estimated at $1.50 to $4 per endpoint monthly.

Editor's takeNinjaOne ranks first among 10 tools in this category at 9.1 overall. Its FedRAMP Moderate authorization and G2's top ranking across 12 IT categories back up its strong reputation. The main gap is pricing transparency, since costs require a sales quote rather than a public rate card.

Does NinjaOne require a VPN to patch remote endpoints?

No. NinjaOne patches Windows, Mac, and Linux endpoints remotely without requiring a VPN connection, according to its own product documentation.

How much does NinjaOne cost per endpoint?

Pricing is not public, but third-party estimates put it between $1.50 and $4 per endpoint a month, dropping at higher volumes.

The evidence: 6 criteria
9.3
Product Capability & Depthninjaone.com
9.0
Market Credibility & Trust Signals
9.1
Usability & Customer Experienceninjaone.com
8.5
Value, Pricing & Transparencyninjaone.com
9.2
Integrations & Ecosystem Strengthninjaone.com
9.3
Security, Compliance & Data Protection
2

Action1

action1.com · Action1: Patch Management · scored Dec 2025

Action1 patches 100 endpoints free, forever, no strings

Best forSmall to mid-sized teams wanting free, full-featured patching under 100 endpoints.

Free tier From $4 per endpoint/mo free forever tierSOC 2ISO 27001
−0.1 vs #1

Cloud-native patch management tool with peer-to-peer updates, free for the first 100 endpoints.

Standout factThe first 100 endpoints are free forever, with no feature limits.action1.com
Biggest catchReporting is described by users as weak, lacking executive-style summary visuals.reddit.com
100 endpointsFree tier sizeaction1.com
$4/endpoint/moGrowth tier priceaction1.com

Free vs paid

Free tier

$0
  • 100 endpoints
  • Full functionality, no expiry

Growth plan

$4/endpoint/mo
  • Unlimited endpoints
  • Priority support

Source: action1.com

Compliance

✓ SOC 2 Type II✓ ISO 27001:2022

Source: action1.com

Upside

  • 100 endpoints free forever
  • P2P updates save bandwidth
  • SOC 2 and ISO 27001 certified

Catch

  • Weak reporting visuals
  • Limited macOS remote control
  • Conflicts with Intune update rings
Pick it ifSmall to mid-sized teams wanting free, full-featured patching under 100 endpoints.
Skip it ifBuyers needing on-premises, air-gapped patching or public pricing over 200 devices.
PricingFree for 100 endpoints, Growth tier from $4/endpoint/mo

Editor's takeAction1 turns a normally limited free trial into a permanently free tier for up to 100 endpoints. Peer-to-peer distribution cuts bandwidth strain on distributed networks. Reporting still lags behind full-suite RMM tools on executive-style summaries.

Is Action1 really free?

Yes, for up to 100 endpoints. The vendor states this tier is fully functional with no feature limits and never expires, unlike a typical trial. Paid Growth plans start around $4 per endpoint a month.

What does Action1's P2P technology do?

It lets endpoints share downloaded update files locally instead of each pulling separately from the internet, cutting external bandwidth use across distributed office networks.

The evidence: 6 criteria, 3 penalties (−0.17 points)
8.8
Product Capability & DepthLooked for: We evaluate the breadth of OS support, third-party application coverage, and automation features for patch management.Action1 provides automated patching for Windows, macOS, and Linux (Ubuntu, Debian) with support for over 850 third-party applications. It features proprietary peer-to-peer (P2P) distribution technology to optimize bandwidth usage across distributed networks.action1.comaction1.comaction1.com
9.2
Market Credibility & Trust SignalsLooked for: We assess industry certifications, user reviews, and adoption by reputable organizations to gauge trust.Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, signaling high security standards. It is recognized as a Leader in G2's Patch Management category and is trusted by Fortune 500 companies.cyberdefenseawards.comaction1.comaction1.com
9.0
Usability & Customer ExperienceLooked for: We look for ease of deployment, interface intuitiveness, and the quality of the onboarding experience.The platform is cloud-native with no VPN required and claims a 5-minute configuration time. Users consistently praise its ease of use and the 'free forever' tier for the first 100 endpoints facilitates risk-free testing.action1.comg2.comaction1.com
9.6
Value, Pricing & TransparencyLooked for: We evaluate pricing transparency, free tier availability, and overall cost-to-value ratio.Action1 offers the first 100 endpoints completely free with full functionality. Paid plans start at approximately $4/month per endpoint for the Growth tier, though exact volume discounts require a quote.action1.comaction1.comaction1.com
9.1
Scalability & PerformanceLooked for: We assess the product's ability to handle large deployments and bandwidth constraints.The proprietary Peer-to-Peer (P2P) distribution technology allows endpoints to share updates locally, significantly reducing WAN bandwidth usage. This architecture supports infinite scalability without local hardware.action1.comaction1.comaction1.com
9.4
Security, Compliance & Data ProtectionLooked for: We examine security features like MFA, encryption, and compliance standards relevant to endpoint management.Beyond certifications, Action1 secures its agent protocol with TLS 1.2/AES 256 and offers advanced security features like MFA and SSO at no extra cost. It also maintains a bug bounty program.action1.comaction1.com

Score adjustments−0.17 points in total

−0.07Reporting capabilities are described by users as 'weak' or basic, lacking executive-style summary visuals found in competitors.reddit.com · severity 50/100
−0.06Remote control and support features for macOS are limited compared to Windows, with some users noting the lack of remote session capabilities for Mac.reddit.com · severity 45/100
−0.04Users report conflicts when running Action1 alongside Microsoft Intune, specifically regarding Windows Update ring configurations.reddit.com · severity 40/100
3

Automox

automox.com · Automox Endpoint Security · scored Dec 2025

Automox includes SSO and MFA free, starts at $1/endpoint

Best forDistributed IT teams needing cloud-native, multi-OS patch automation

From $1 per user/mo SOC 2free trialcross-platform
−0.1 vs #1

Cloud-native patch management for Windows, macOS, and Linux with Worklets automation and included SSO.

Standout factAutomox publicly lists pricing starting at $1 per endpoint per month.automox.com
Biggest catchThe platform lacks a built-in automatic patch rollback feature.g2.com
$1/endpoint/moStarting priceautomox.com
360+Pre-vetted automation scriptsautomox.com
4.5/5G2 ratingautomox.com

Starting price

$1/endpoint/moPatch OS plan, annual commitment

Before you sign up

  • Need SSO and MFA included free
  • Need automatic patch rollback
  • Need Windows, macOS, and Linux support

Upside

  • SSO and MFA included in all plans
  • Cross-platform patching for Windows, Mac, Linux
  • 360+ pre-vetted automation Worklets

Catch

  • No automatic patch rollback
  • Reporting lacks depth and customization
  • Device grouping can feel clunky
Pick it ifDistributed IT teams needing cloud-native, multi-OS patch automation
Skip it ifAir-gapped networks requiring strict on-premises deployment
PricingFrom $1/endpoint/mo, 15-day free trial, no card needed

Editor's takeAutomox lists its starting price openly at $1 per endpoint monthly, rare in the patch management category. Every plan includes SSO, MFA, and role-based access at no extra cost, a security posture competitors often reserve for premium tiers. The platform lacks a built-in automatic patch rollback, so a bad update still requires manual intervention or a custom script.

Does Automox include security features like SSO for free?

Yes. Automox includes Single Sign-On and Multi-Factor Authentication in every plan at no extra cost, according to a company announcement about its Secure by Default approach.

Can Automox automatically undo a bad patch?

Not automatically. Users report that Automox lacks a built-in patch rollback feature, requiring manual uninstallation or a custom Worklet script, according to G2 reviews.

The evidence: 6 criteria, 3 penalties (−0.20 points)
8.9
Product Capability & DepthLooked for: We evaluate the breadth of endpoint management features, including cross-OS patching, automation capabilities, and remediation tools.Automox provides cloud-native, automated patching for Windows, macOS, and Linux with advanced scripting via Worklets, though it lacks built-in automatic patch rollback.automox.comautomox.comautomox.com
9.3
Market Credibility & Trust SignalsLooked for: We assess third-party validations, security certifications, and industry recognition to gauge reliability and trust.Automox holds extensive certifications including SOC 2 Type II & III and CSA STAR, and is recognized as a Leader in G2 Enterprise Patch Management reports.automox.comcloudsecurityalliance.orgautomox.com
8.8
Usability & Customer ExperienceLooked for: We analyze user feedback regarding ease of use, interface design, and the quality of support and onboarding.Users consistently praise the intuitive 'single pane of glass' interface and responsive support, though some find device grouping mechanisms cumbersome.automox.comgartner.comgartner.com
9.5
Value, Pricing & TransparencyLooked for: We evaluate pricing transparency, model flexibility, and the presence of free trials or entry-level tiers.Automox offers exceptional transparency with a publicly listed starting price of $1/endpoint/month and a 15-day free trial without credit card requirements.automox.comautomox.comselecthub.com
9.4
Security, Compliance & Data ProtectionLooked for: We examine the product's security architecture, compliance features, and data protection standards relevant to endpoint management.Automox adheres to a 'Secure by Default' philosophy, providing MFA, SSO, and RBAC for free, and holds TX-RAMP Level 2 and PCI-DSS certifications.globenewswire.comautomox.com
9.1
Automation & Scripting FlexibilityLooked for: We look for capabilities that allow IT teams to customize workflows, script complex actions, and automate routine tasks beyond basic patching.The 'Worklets' feature enables extensive customization via PowerShell and Bash, supported by a catalog of 360+ pre-vetted scripts for cross-OS automation.automox.comautomox.comautomox.com

Score adjustments−0.20 points in total

−0.08The platform lacks a built-in automatic patch rollback feature, forcing manual uninstallation or custom scripting if a patch causes issues.g2.com · severity 60/100
−0.07Reporting capabilities are frequently cited as lacking depth and customization options compared to competitors.saasworthy.com · severity 50/100
−0.05Users have reported that the device grouping mechanism is cumbersome and that the UI for detailed settings can be clunky.gartner.com · severity 45/100
4

Avast Business

avast.com · Avast Business Patch Management · scored Apr 2026

Avast patches locally, forces intrusive reboots.

Best forSmall to mid-sized businesses already using Avast Business Antivirus.

From $30 per device/yr Master Agent bandwidth savings1000+ third-party apps
−0.1 vs #1

Cloud patch management using a Master Agent to conserve bandwidth across Windows, macOS, and Linux.

Standout factCovers over 1,000 third-party applications across Windows, macOS, and Linux9367735.fs1.hubspotusercontent-na1.net
Biggest catchUsers report a lack of live progress data during patch installation, alongside intrusive forced reboots.softwareadvice.com
$29.99/device/yrStarting pricetechradar.com
30 daysFree trialtechradar.com
1,000+Third-party apps covered9367735.fs1.hubspotusercontent-na1.net

Standout number

1,000+third-party apps covered

Source: 9367735.fs1.hubspotusercontent-na1.net

In their words

“Deploying patches can sometimes be awkward: the system would benefit from more active prompts as to the progress of the download/installation, upcoming restart needed to continue”

softwareadvice.com

Upside

  • Windows, macOS, Linux support
  • Master Agent conserves bandwidth
  • Transparent per-device pricing

Catch

  • No live progress indicators
  • Forced reboots reported
  • Tied closely to Avast AV
Pick it ifSmall to mid-sized businesses already using Avast Business Antivirus.
Skip it ifOrganizations using competing endpoint protection or antivirus solutions.
PricingFrom $29.99/device/year, 30-day free trial

Editor's takeAvast's Master Agent downloads patches once, then distributes them locally across the network, conserving bandwidth for over 1,000 third-party apps on Windows, macOS, and Linux. Pricing is transparent, starting around $29.99 per device annually, with a 30-day free trial requiring no payment details. Users report the deployment process lacks live progress indicators, making updates feel stalled, and some describe forced reboots as intrusive.

Does Avast Business Patch Management require Avast Antivirus?

Historically it was deployed as an add-on to Avast AV products, which can add cost for businesses using a different antivirus vendor.

Which operating systems does it cover?

Windows, macOS, and Linux, expanded through a partnership with Ivanti alongside coverage for thousands of third-party applications.

The evidence: 6 criteria, 2 penalties (−0.12 points)
9.2
Product Capability & DepthLooked for: Comprehensive patch discovery, automated deployment, and extensive third-party application support tailored for IT administrators.Avast Business Patch Management provides robust, automated patching for Windows, macOS, Linux, and over 1,000 third-party applications. It features advanced scheduling, rollback capabilities, and utilizes a Master Agent to distribute patches locally to conserve bandwidth.9367735.fs1.hubspotusercontent-na1.net
9.3
Market Credibility & Trust SignalsLooked for: Established market presence, positive expert reviews, and trusted underlying technology.Avast is a globally recognized cybersecurity leader. In 2020, they strengthened their patch management offering by partnering with Ivanti to integrate the Ivanti Security Controls Advanced SDK, significantly boosting the platform's enterprise credibility.newsroom.gendigital.com
9.0
Usability & Customer ExperienceLooked for: An intuitive management console, easy deployment processes, and clear visibility into endpoint status.The centralized cloud console is informative and deployment is straightforward. However, multiple users have reported frustrations with forced system reboots and a lack of live progress data during updates, which can make the process feel stalled.softwareadvice.com
9.1
Value, Pricing & TransparencyLooked for: Clear, upfront pricing per device or user, with available free trials and flexible subscription tiers.Avast offers highly transparent, per-device pricing (starting around $15.49/month or $37-$39/year per device depending on the specific bundle) along with a generous 30-day free trial requiring no payment details.techradar.com
9.6
Automation & Bandwidth OptimizationLooked for: Tools that automate the patching lifecycle while minimizing network strain on business infrastructure.The platform excels in automation by utilizing a Master Agent that downloads patches once and distributes them locally. This is paired with highly customizable 24-hour automatic scan schedules.newsroom.gendigital.com
8.2
Platform & OS CoverageLooked for: Broad support across varied operating systems and a vast library of third-party software applications.Initially focused on Windows, Avast expanded its coverage through its partnership with Ivanti to fully support macOS and Linux OS variants, alongside comprehensive coverage for thousands of third-party applications.prnewswire.com

Score adjustments−0.12 points in total

−0.07Historically required deployment as an add-on to Avast Antivirus products, potentially increasing costs for businesses preferring alternative AV vendors.itpro.com · severity 55/100
−0.05Users report a lack of live progress data during patch installation, making it seem like the process has stalled, alongside issues with intrusive forced system reboots.softwareadvice.com · severity 45/100
5

Patch My PC

patchmypc.com · scored Dec 2025

Patch My PC covers 3,034 apps, needs $2K minimum

Best forEnterprises already using Microsoft Intune or ConfigMgr for endpoint management.

From $2 per year Intune integrationISO 27001SOC 2
−0.1 vs #1

Automated third-party patch management integrating natively with Microsoft ConfigMgr and Intune.

Standout factTrusted by over 5,330 enterprises on 16.6 million endpointssystemcenterdudes.com
Biggest catchEntry plans require a $2,000 minimum annual spend.patchmypc.com
3,034 appsApp catalogpatchmypc.com
5,330+Enterprises trusting itsystemcenterdudes.com

Standout number

3,034third-party apps in catalog

Source: patchmypc.com

Compliance

✓ ISO 27001✓ SOC 2 Type 2

Source: patchmypc.com

Upside

  • Catalog covers 3,034 third-party apps
  • Native ConfigMgr and Intune integration
  • ISO 27001 and SOC 2 Type 2

Catch

  • $2,000 minimum annual spend
  • Requires Microsoft ConfigMgr or Intune
  • Advanced reporting costs extra
Pick it ifEnterprises already using Microsoft Intune or ConfigMgr for endpoint management.
Skip it ifOrganizations wanting a standalone patch tool without Microsoft infrastructure.
Pricing$2/device/year, $2,000 minimum annual spend

Editor's takePatch My PC automates the tedious work of packaging and testing over 3,034 third-party applications for Microsoft ConfigMgr and Intune. Pricing stays public at $2 to $5 per device a year, unusual for enterprise IT tools. The catch is a minimum annual spend of $2,000 to $5,000, which sets a floor around 1,000 devices.

Does Patch My PC work standalone?

No. It requires Microsoft ConfigMgr or Intune infrastructure and cannot function as a standalone patching tool without them.

What is the minimum cost for Patch My PC?

Entry-level Enterprise Patch plans cost $2 per device annually with a $2,000 minimum, while Enterprise Premium carries a $5,000 minimum, per vendor pricing.

The evidence: 6 criteria, 3 penalties (−0.18 points)
9.1
Product Capability & DepthLooked for: We evaluate the breadth of the third-party application catalog, automation features for patching, and support for custom application packaging within this niche.Patch My PC offers an extensive catalog of over 3,034 third-party products and supports automated publishing to Microsoft Configuration Manager and Intune. It includes capabilities for custom app packaging, enabling IT teams to manage proprietary software alongside standard vendors. Recent updates added macOS support, though with some platform-imposed limitations compared to Windows.patchmypc.compatchmypc.compatchmypc.com
9.4
Market Credibility & Trust SignalsLooked for: We assess the vendor's reputation, customer base size, public reviews, and transparency regarding their business practices.The company is highly transparent, trusted by over 5,330 enterprises managing 16.6 million endpoints. It maintains a high reputation on review platforms like G2 and TrustRadius, often cited for exceptional support and transparency. They publicly list all supported products and pricing without requiring a sales gate.partner.microsoft.comsystemcenterdudes.comg2.com
9.0
Usability & Customer ExperienceLooked for: We look for ease of setup, "set and forget" automation capabilities, and the quality of technical support resources.The product is designed for a "set and forget" experience, automating the tedious packaging process. Users report setup takes minutes, and the solution leverages existing Microsoft infrastructure (Intune/SCCM) rather than requiring new agents. Support is included in all subscription levels and is frequently praised for technical expertise.patchmypc.compatchmypc.comg2.com
8.6
Value, Pricing & TransparencyLooked for: We evaluate pricing models, hidden fees, minimum spend requirements, and the accessibility of pricing information.Pricing is publicly available, ranging from $2 to $5 per device annually. While the per-device cost is competitive, there is a minimum annual spend of $2,000 to $5,000 depending on the tier, which effectively sets a floor of 1,000 devices for the entry-level plan. This makes it less accessible for very small businesses.patchmypc.compatchmypc.compatchmypc.com
9.5
Integrations & Ecosystem StrengthLooked for: We analyze how well the product integrates with the primary management platforms (Intune, ConfigMgr) and its reliance on them.Patch My PC is purpose-built for the Microsoft ecosystem, offering deep, native integration with Microsoft Configuration Manager (SCCM) and Intune. It uses native deployment methods (ADRs, Win32 apps) rather than proprietary agents. However, this deep integration means it cannot function as a standalone patching tool without these Microsoft platforms.systemcenterdudes.compatchmypc.com
9.2
Security, Compliance & Data ProtectionLooked for: We examine security certifications (ISO, SOC), vulnerability mapping (CVEs), and update validation processes.The company holds ISO 27001:2022 certification and has recently added a SOC 2 Type 2 report to its trust center. It provides CVE visibility within its dashboard, allowing teams to prioritize updates based on security risks. Updates are tested and released rapidly, often on the same day as the vendor release.patchmypc.compatchmypc.comtrust.patchmypc.com

Score adjustments−0.18 points in total

−0.05Minimum annual spend requirements ($2,000 - $5,000) make the product cost-prohibitive for small organizations with fewer than 400-1000 devices, as they must pay for the minimum block of licenses.patchmypc.com · severity 65/100
−0.07Advanced reporting features ('Advanced Insights') are locked behind the most expensive 'Enterprise Premium' tier, leaving lower tiers with basic reporting capabilities.systemcenterdudes.com · severity 50/100
−0.06Due to Microsoft Intune limitations, the 'Update Only' assignment type (which updates an app only if it's already installed) is not supported for macOS applications, unlike Windows apps.docs.patchmypc.com · severity 45/100
6

Qualys Patch Management

qualys.com · scored Dec 2025

Qualys hits FedRAMP High but skips driver patches.

Best forEnterprises already using Qualys VMDR for risk-based patching.

Quote only ISO 27001SSOenterprise
−0.1 vs #1

Cloud-native patch management that links Qualys vulnerability scans directly to remediation.

Standout factQualys Government Platform is FedRAMP High Authorized.success.qualys.com
Biggest catchCosts can reach near $20,000 a year for 100 devices, one estimate says.beaglesecurity.com
High AuthorizedFedRAMP statussuccess.qualys.com
~$20,000Est. annual cost, 100 devicesbeaglesecurity.com

Compliance

✓ ISO 27001✓ FedRAMP High? SOC 2

Source: success.qualys.com

In their words

“Their support is atrocious to say the least. I'm constantly having to ping the assigned tech to get an update on my case.”

reddit.com

Upside

  • FedRAMP High Authorized security
  • Single-agent deployment, easy install
  • Automated ServiceNow ticket integration

Catch

  • Reporting interface looks dated
  • Support response often slow
  • No native driver or firmware patching
Pick it ifEnterprises already using Qualys VMDR for risk-based patching.
Skip it ifSmall IT teams wanting a simple, standalone patch tool.
PricingContact for pricing. No public rates listed.

Editor's takeQualys Patch Management links vulnerability scanning directly to remediation through a single agent, and its Government Platform holds a FedRAMP High authorization that few patch tools can claim. Reviewers on G2 praise the simple deployment, but Gartner reviewers and Reddit users flag the reporting interface as dated and support as slow. Pricing is not public, though one estimate puts a 100-device deployment near $20,000 a year.

Is Qualys Patch Management FedRAMP authorized?

Yes. The Qualys Government Platform is FedRAMP High Authorized, validated against more than 421 NIST 800-53 High controls, according to Qualys support documentation. That is a rare distinction among patch management tools.

How much does Qualys Patch Management cost?

Qualys does not publish pricing. One estimate from Beagle Security suggests costs can reach nearly $20,000 a year for 100 devices, though actual contracts depend on asset count and contract length.

The evidence: 6 criteria
9.3
Product Capability & Depth
9.0
Market Credibility & Trust Signalssecuritymagazine.com
8.8
Usability & Customer Experience
8.5
Value, Pricing & Transparency
9.2
Security, Compliance & Data Protection
9.0
Integrations & Ecosystem Strength
7

SolarWinds Patch Manager

solarwinds.com · scored Dec 2025

SolarWinds Patch Manager extends WSUS, but looks dated

Best forLarge enterprises invested in WSUS or SCCM needing third-party patching.

Quote only WSUS integrationSCCM integrationfree trial
−0.1 vs #1

Add-on that extends Microsoft WSUS and SCCM to patch third-party apps and offline machines.

Standout factIntegrates with the SCCM console toolbar to extend functionality without modifying the SCCM server itself.documentation.solarwinds.com
Biggest catchThe console is described as dated and complex, and it depends on the health of the underlying WSUS infrastructure.ninjaone.com
4 of 10Category rank
30 daysFree trial

Company size fit

SoloSmallMidEnterprise

Sweet spot: large WSUS or SCCM shops needing third-party patching

In their words

“Patch Manager does not modify the SCCM server, but integrates with the toolbar menus in the SCCM console to extend its functionality.”

documentation.solarwinds.com

Upside

  • Extends WSUS and SCCM patching
  • Pre-built packages for Adobe, Java
  • Wake-on-LAN patches offline devices

Catch

  • Relies on WSUS infrastructure health
  • Interface called dated and complex
  • Moving to subscription-only licensing
Pick it ifLarge enterprises invested in WSUS or SCCM needing third-party patching.
Skip it ifSmall businesses wanting simple, cloud-native patching without local servers.
PricingContact for pricing, 30-day free trial available

Editor's takeSolarWinds Patch Manager extends Microsoft WSUS and SCCM rather than replacing them, adding third-party app patching and detailed compliance reports. Reddit and NinjaOne reviews describe the console as dated and reliant on WSUS health, and the vendor is shifting to subscription-only licensing in its 2025.4 release. It ranks 4th of 10 in its category, fitting large WSUS-invested IT teams more than small businesses.

Does SolarWinds Patch Manager work without WSUS?

No. It extends Microsoft WSUS and SCCM rather than replacing them, so its functionality depends on the health of that underlying infrastructure.

How much does SolarWinds Patch Manager cost?

Pricing is not published. SolarWinds requires a custom quote, though a 30-day free trial is available before you buy.

The evidence: 6 criteria
9.2
Product Capability & Depthsolarwinds.comsolarwinds.com
9.0
Market Credibility & Trust Signals
8.8
Usability & Customer Experiencesolarwinds.com
8.7
Value, Pricing & Transparencysolarwinds.com
9.1
Integrations & Ecosystem Strengthsolarwinds.com
9.3
Security, Compliance & Data Protectionsolarwinds.com
8

N-able N-sight RMM

n-able.com · N-able RMM Patch Management · scored Dec 2025

N-able ships 650+ scripts, users flag price hikes

Best forMSPs needing to manage multiple diverse IT environments from one dashboard

free trialautomationMSP
−0.3 vs #1

A cloud-first RMM with a Site Concentrator for bandwidth savings and an Automation Cookbook of 650+ pre-built scripts.

Standout factN-able was awarded Champion Status for the second consecutive time in the 2024 Canalys RMM and PSA Leadership Matrix.n-able.com
Biggest catchLong-term customers report price increases of around 9.5% and frustration with contract renewal terms.reddit.com
650+Automation scriptsn-able.com
100+Third-party apps patchedn-able.com

Standout number

650+pre-built automation scripts

Source: n-able.com

What changed

9.5%price increase reported by long-term customers

Source: reddit.com

Upside

  • Site Concentrator saves bandwidth
  • 650+ pre-built automation scripts
  • Patches 100+ third-party apps

Catch

  • Interface can feel outdated
  • Price hikes reported by users
  • Slow report generation
Pick it ifMSPs needing to manage multiple diverse IT environments from one dashboard
Skip it ifSmall in-house IT teams wanting a simple, quick-to-learn interface
PricingCustom quote, 30-day free trial

Editor's takeN-able's Automation Cookbook is a genuine time-saver for MSPs managing many client environments, and its Site Concentrator solves a real bandwidth problem. The reported 9.5% price increases are worth negotiating before signing a multi-year contract.

How many automation scripts does N-able include?

Over 650 ready-to-use scripts in its Automation Cookbook, plus a drag-and-drop builder for teams that prefer not to write code.

Has N-able raised prices recently?

Some long-term customers report a price increase of around 9.5%, alongside frustration with contract renewal terms, according to user discussions.

The evidence: 6 criteria, 3 penalties (−0.18 points)
8.9
Product Capability & DepthLooked for: We evaluate the breadth of patching features, including OS support, scheduling flexibility, and bandwidth optimization tools.N-able N-sight RMM offers robust patching for Windows and macOS with a 'Site Concentrator' feature that caches updates locally to reduce bandwidth usage.n-able.comn-able.comdocumentation.n-able.com
9.4
Market Credibility & Trust SignalsLooked for: We assess industry standing, awards, public company status, and long-term market presence.N-able is a publicly traded company (NYSE: NABL) and has been named a 'Champion' in the Canalys RMM Leadership Matrix for two consecutive years (2024-2025).itprotoday.comn-able.cominvestors.n-able.com
8.7
Usability & Customer ExperienceLooked for: We look for ease of deployment, interface intuitiveness, and the quality of the user dashboard.Users appreciate the 'North/South pane' dashboard for its simplicity and ease of onboarding, though some long-term users describe the interface as aging or occasionally laggy.n-able.comn-able.comg2.com
8.5
Value, Pricing & TransparencyLooked for: We evaluate pricing transparency, contract flexibility, and overall value for the feature set.Pricing is quote-based rather than public, and user discussions indicate a reliance on term contracts with reports of recent price increases.n-able.comtrustradius.comreddit.com
9.2
Automation & Scripting EcosystemLooked for: We examine the availability of pre-built scripts, community resources, and automation builders.N-able provides an 'Automation Cookbook' with over 650 ready-to-use scripts and a drag-and-drop builder, significantly reducing manual workload.n-able.comn-able.comn-able.com
8.8
Patch Coverage & Third-Party SupportLooked for: We check for the number of supported third-party applications and the breadth of OS patching capabilities.The platform supports patching for over 100 third-party applications including major browsers and productivity tools, alongside standard OS updates.n-able.comn-able.comdocumentation.n-able.com

Score adjustments−0.18 points in total

−0.05Long-term customers have reported significant price hikes (e.g., ~9.5%) and frustration with contract renewal terms.reddit.com · severity 70/100
−0.06Users frequently report 'laggy performance' and an interface that feels 'outdated' compared to modern competitors.g2.com · severity 60/100
−0.07Some users report delays in script execution reporting and slow generation of reports.reddit.com · severity 50/100
9

Freshservice

freshworks.com · Freshservice Patch Management · scored Dec 2025

Freshservice Patches Windows, Mac, And Linux Via Automox

Best forIT teams wanting patching and ticketing in one console, following ITIL processes.

From $19 per agent per month patch managementITSMhelp desk
−0.4 vs #1

Freshservice adds patch management to its help desk by integrating with Automox across Windows, macOS, and Linux.

Standout factPatch actions like deployment and reboots can be run directly from inside a Freshservice ticket, without switching to a separate console.automox.com
Biggest catchPatch management is not a native feature; it typically requires a separate Automox subscription starting around $1 per endpoint a month.freshworks.com
$19/agent/moStarting pricefreshworks.com
$1/endpoint/moAutomox add-on starting pricefreshworks.com
50,000 rowsReport export limitsupport.freshservice.com

Score adjustments−0.17 points in total

−0.05Patch management is not a native, included feature; it requires a separate integration (typically Automox) which incurs additional per-endpoint costs.freshworks.com · severity 65/100
−0.07Users have reported technical issues with the integration, specifically duplicate assets being created during the sync process between Automox and Freshservice.freshworks.com · severity 50/100
−0.05Reporting capabilities have documented limitations, such as a 2-year data retention limit and a 50,000 row export limit, which may hinder long-term compliance auditing.support.freshservice.com · severity 45/100

Best and worst criterion

9.2Market Credibility & Trust Signals
0.7 gap
8.5Value, Pricing & Transparency

Upside

  • Patches Windows, macOS, and Linux devices
  • Runs patch actions from the ticket view
  • SOC 2 certified NASDAQ-listed vendor

Catch

  • Needs a separate Automox subscription
  • Report exports capped at 50,000 rows
  • Asset sync can create duplicate records
Pick it ifIT teams wanting patching and ticketing in one console, following ITIL processes.
Skip it ifTeams wanting a standalone patch tool without a full help desk system.
PricingFreshservice plans run $19 to $119 per agent a month; Automox patching adds roughly $1 per endpoint a month.

Editor's takeFreshservice folds patch management into its existing help desk rather than building a separate native tool, relying on a deep Automox integration for the actual patching engine. This lets technicians deploy patches and reboot devices without leaving a ticket. Buyers should plan for a second Automox bill alongside the Freshservice per-agent price.

Is patch management included in Freshservice's base price?

Not fully. Freshservice's per-agent plans start at $19 a month, but the patching capability is powered by Automox, which has its own separate subscription starting around $1 per endpoint a month.

What operating systems does Freshservice patch?

Through its Automox integration, Freshservice can patch Windows, macOS, and Linux devices, plus third-party applications such as Adobe Creative Suite, from a single dashboard.

The evidence: 6 criteria, 3 penalties (−0.17 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of operating system support, automation levels for scanning and deployment, and the ability to handle third-party applications.Freshservice Patch Management is primarily powered by a deep integration with Automox, enabling automated patching across Windows, macOS, and Linux, plus third-party apps like Adobe and Java.freshworks.comfreshworks.comfreshworks.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the vendor's market standing, user trust, and reliability based on public financial data and verified user reviews.Freshworks is a NASDAQ-listed company (FRSH) with a strong reputation in ITSM; the patching engine, Automox, is also a highly regarded cloud-native security player.freshworks.comgartner.comg2.com
8.9
Usability & Customer ExperienceLooked for: We look for a 'single pane of glass' experience, intuitive UI, and ease of executing patch workflows directly from the service desk.The interface is widely praised for being clean and intuitive, allowing technicians to deploy patches and reboot devices directly from the ticket view without switching consoles.freshworks.comautomox.comg2.com
8.5
Value, Pricing & TransparencyLooked for: We evaluate the pricing model, transparency of costs, and whether patch management is included or requires paid add-ons.Freshservice uses a per-agent pricing model ($19-$119/mo), but the patch management capability often requires a separate subscription to Automox (starting ~$1/endpoint).freshworks.comdevelopers.anywhere.redevelopers.anywhere.re
9.0
Integrations & Ecosystem StrengthLooked for: We examine how well the product integrates with the broader IT ecosystem, including third-party patching engines and asset management.The product's entire patching strategy is built on strong integrations (Automox, ManageEngine), allowing it to leverage best-of-breed tools rather than weak native features.freshworks.comfreshworks.comtrustradius.com
8.8
Security, Compliance & Data ProtectionLooked for: We check for features that ensure devices remain compliant with security policies and the ability to report on vulnerability status.The solution offers automated policy enforcement (via Automox worklets) and compliance reporting, ensuring remote and on-prem devices stay secure.freshworks.comfreshworks.comfreshworks.com

Score adjustments−0.17 points in total

−0.05Patch management is not a native, included feature; it requires a separate integration (typically Automox) which incurs additional per-endpoint costs.freshworks.com · severity 65/100
−0.07Users have reported technical issues with the integration, specifically duplicate assets being created during the sync process between Automox and Freshservice.freshworks.com · severity 50/100
−0.05Reporting capabilities have documented limitations, such as a 2-year data retention limit and a 50,000 row export limit, which may hinder long-term compliance auditing.support.freshservice.com · severity 45/100
10

ConnectWise Automate

connectwise.com · ConnectWise Automate Patch Management · scored Dec 2025

ConnectWise patches 7,000 apps, once scored a CVSS 10

Best forMSPs already invested in the ConnectWise ecosystem.

Quote only SOC 2RMMMSP tools
−0.5 vs #1

RMM patch management covering Windows, macOS, Linux, and 7,000+ third-party apps.

Standout factPatching library now covers over 7,000 third-party applications.connectwise.com
Biggest catchA ScreenConnect module vulnerability scored a maximum CVSS 10 in 2024.huntress.com
7,000+Third-party apps patchedconnectwise.com
400+Marketplace integrationsconnectwise.com
~10%Reported annual price increasereddit.com

Standout number

7,000+third-party apps patched

Source: connectwise.com

Connects to

ConnectWise ManageITBoostBrightGauge400+ total

Source: connectwise.com

Upside

  • Patches 7,000+ third-party apps
  • SOC 2 Type II certified
  • 400+ integration marketplace

Catch

  • Interface reported slow and clunky
  • Opaque pricing, annual increases
  • Strict 60-day auto-renewal terms
Pick it ifMSPs already invested in the ConnectWise ecosystem.
Skip it ifIT teams without scripting experience wanting simple tools.
PricingCustom quote, reported ~10% annual price increases

Editor's takeConnectWise Automate's patching library, now over 7,000 third-party applications, dwarfs the 300 to 500 app range typical of competitors, backed by a 400-vendor integration marketplace. That power carries real baggage. Users report a slow, dated interface, roughly 10% annual price increases, and a critical CVSS 10 vulnerability in the integrated ScreenConnect module that required emergency patching in 2024.

How many third-party apps does ConnectWise Automate patch?

Over 7,000, well above the 300 to 500 apps typical of competing patch management tools.

Has ConnectWise Automate had serious security vulnerabilities?

Yes. Its integrated ScreenConnect module had a critical CVSS 10 authentication bypass vulnerability disclosed in February 2024, which was patched.

The evidence: 6 criteria, 3 penalties (−0.20 points)
9.2
Product Capability & DepthLooked for: We look for broad operating system support and extensive third-party application patching libraries.ConnectWise Automate provides OS-level patching for Windows, macOS, and Linux, and recently expanded its third-party patching library to support over 7,000 applications.connectwise.comconnectwise.comconnectwise.com
9.1
Market Credibility & Trust SignalsLooked for: We look for established market presence, industry awards, and widespread adoption among managed service providers.Founded in 1982, ConnectWise is a dominant market player and a consistent finalist in the Channel Futures MSP 501 Preferred Vendor lists.themspsummit.comtechradar.com
8.2
Usability & Customer ExperienceLooked for: We look for intuitive interfaces, fast performance, and ease of use for technicians.Users frequently describe the legacy interface as 'clunky' and 'slow,' with a steep learning curve required to master the scripting and automation features.connectwise.comreddit.comautomationtheory.com
7.8
Value, Pricing & TransparencyLooked for: We look for transparent public pricing and flexible contract terms without hidden fees.Pricing is not publicly listed, and users report annual price increases of approximately 10% along with strict contract auto-renewal clauses.connectwise.comreddit.combbb.org
9.4
Integrations & Ecosystem StrengthLooked for: We look for a wide range of third-party integrations and an open API for custom extensibility.The ConnectWise Marketplace boasts over 400 integrations, and the platform offers an open API ecosystem that allows for extensive customization.marketplace.connectwise.comconnectwise.comconnectwise.com
8.8
Security, Compliance & Data ProtectionLooked for: We look for SOC 2 certification and robust vulnerability management practices.The platform is SOC 2 Type II certified, though the ecosystem recently faced critical vulnerabilities (CVSS 10) in the integrated ScreenConnect module which were patched.connectwise.comconnectwise.comhuntress.com

Score adjustments−0.20 points in total

−0.09Critical vulnerabilities (CVSS 10) were recently exploited in the integrated ScreenConnect module, requiring immediate emergency patching.huntress.com · severity 80/100
−0.05Users report aggressive contract auto-renewals (often requiring 60 days notice) and annual price increases of ~10% without transparency.reddit.com · severity 70/100
−0.06Long-standing user complaints describe the interface as 'clunky,' 'slow,' and 'dated,' particularly regarding database performance.automationtheory.com · severity 60/100
02

Side by side

10 features across 10 products. Green is yes, red is no, grey is not published.

FeatureNinjaOneAction1AutomoxAvast BusinessPatch My PCQualys Patch ManagementSolarWinds Patch ManagerN-able N-sight RMMFreshserviceConnectWise Automate
Has Mobile App Web-only Web-only Web-only Web-only Web-only Web-only Web-only Web-only
Has Free Plan
Has Free Trial Contact for trial Contact for trial Contact for trial
Integrates With Zapier
Has Public API Enterprise API only Enterprise API only
Live Chat Support Email/Ticket only Email/Ticket only Email/Ticket only Email/Ticket only
SOC 2 or ISO Certified
Popular Integrations ConnectWise, Autotask, Freshservice Slack, Microsoft Teams, Splunk Splunk, Slack, ServiceNow Avast Business Hub, Microsoft Azure, AWS Microsoft ConfigMgr, Intune, ServiceNow ServiceNow, Splunk, AWS SolarWinds Orion, Microsoft SCCM, WSUS TeamViewer, Splashtop, IT Glue Jira, Slack, Microsoft Teams ConnectWise Manage, ITBoost, BrightGauge
Supports SSO Enterprise plans only
Starting Price Contact for pricing $4 per endpoint/mo $1 per user/mo $30 per device/yr $2 per year Contact for pricing Contact for pricing Contact for pricing $19 per agent per month Contact for pricing
03

How we chose

Four fixed criteria for every product, plus two chosen for Patch Management & Software Update Tools for SaaS Companies, weighted and reduced by documented penalties.

Full methodology
Criteria set for this categoryProduct Capability & Depth, Market Credibility & Trust Signals, Usability & Customer Experience, Value, Pricing & Transparency, Security, Compliance & Data Protection, Integrations & Ecosystem Strength
Evidence, then a scoreDocumentation, pricing pages, security pages and third-party reviews. Each criterion records what was found and links its sources.
Penalties, then a rankDocumented problems pull the score down with their evidence attached. Rank follows the score. Sponsored rows, where present, are labelled.
iIn evaluating patch management and software update tools for SaaS companies, key factors considered include product specifications, feature sets, customer reviews, and overall ratings.
Albert Richer
Albert RicherFounder · Memphis, TN

Sets the criteria and reviews the evidence before a ranking publishes. Email him if something here looks wrong.

04

Questions people ask

Does NinjaOne require a VPN to patch remote endpoints?

No. NinjaOne patches Windows, Mac, and Linux endpoints remotely without requiring a VPN connection, according to its own product documentation.

How much does NinjaOne cost per endpoint?

Pricing is not public, but third-party estimates put it between $1.50 and $4 per endpoint a month, dropping at higher volumes.

Is Action1 really free?

Yes, for up to 100 endpoints. The vendor states this tier is fully functional with no feature limits and never expires, unlike a typical trial. Paid Growth plans start around $4 per endpoint a month.

What does Action1's P2P technology do?

It lets endpoints share downloaded update files locally instead of each pulling separately from the internet, cutting external bandwidth use across distributed office networks.

Does Automox include security features like SSO for free?

Yes. Automox includes Single Sign-On and Multi-Factor Authentication in every plan at no extra cost, according to a company announcement about its Secure by Default approach.

Can Automox automatically undo a bad patch?

Not automatically. Users report that Automox lacks a built-in patch rollback feature, requiring manual uninstallation or a custom Worklet script, according to G2 reviews.

Does Avast Business Patch Management require Avast Antivirus?

Historically it was deployed as an add-on to Avast AV products, which can add cost for businesses using a different antivirus vendor.

Which operating systems does it cover?

Windows, macOS, and Linux, expanded through a partnership with Ivanti alongside coverage for thousands of third-party applications.

How is the best Patch Management & Software Update Tools for SaaS Companies decided?

Every product is scored on six criteria for this category, with cited evidence and documented penalties. Rank follows the overall score. Vendors cannot pay for a position.

How often is this ranking updated?

Products are re-scored when pricing, features or evidence change. This ranking was last updated July 12, 2026.

05

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