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Ranking · Patch Management & Software Update Tools

Best Patch Management & Software Update Tools for Staffing Agencies

9 products scored on six criteria. NinjaOne leads at 9.1, with scores running from 8.5 to 9.1. Every product opens to the evidence behind its number.

9 products scored6 criteria74 sources citedUpdated Aug 17, 2026
1 NinjaOneninjaone.com

NinjaOne patches endpoints with a 98 CSAT score, free training

Read the reviewVisit ↗
2 baramundibaramundi.com

baramundi automates every step of patch deployment

Read the reviewVisit ↗
3 Tenabletenable.com

Tenable links VPR risk scores directly to patch fixes

Read the reviewVisit ↗
9Products
8.5 to 9.1Score spread
0Free plan or tier
01

The ranking

Order follows the score. Six little boxes show each product's criterion scores: green or red is above or below the category average, grey means too few products share that criterion to compare. The full review sits right under each one.

Nothing matches that filter here. Tap All to see every product.

1

NinjaOne

ninjaone.com · NinjaOne Patch Management · scored Dec 2025

NinjaOne patches endpoints with a 98 CSAT score, free training

Best forMSPs and IT teams needing unified, cross-platform patching with a simple interface

From $2 per endpoint/mo SOC 2ISO 27001FedRAMP
Top score

Cloud-native patch management for Windows, Mac and Linux endpoints, with free unlimited onboarding.

Standout factNinjaOne holds a CSAT score of 98, ranked number one for supporttechradar.com
Biggest catchPricing is not public and requires a sales quote to get a number.techradar.com
98CSAT scoretechradar.com
35,000+Customers servedbusinesswire.com
$500M+Annual recurring revenuebusinesswire.com

Standout number

98customer satisfaction (CSAT) score

Source: techradar.com

Compliance

✓ SOC 2✓ ISO 27001✓ FedRAMP Moderate

Source: trustpage.ninjaone.com

Upside

  • Free unlimited onboarding and training
  • SOC 2, ISO 27001 and FedRAMP certified
  • CSAT score of 98, ranked number one

Catch

  • Pricing requires a custom sales quote
  • No free trial available
  • Third-party app library smaller than niche tools
Pick it ifMSPs and IT teams needing unified, cross-platform patching with a simple interface
Skip it ifOrganizations requiring strictly on-premise hosting or a free tool
PricingCustom quote, roughly $1.50 to $3.75 per endpoint/month by volume

Editor's takeNinjaOne's CSAT score of 98 is unusually high for enterprise IT software, and it is backed by a specific claim, a number one ranking for support based on MSP surveys. Free, unlimited onboarding through NinjaOne Academy removes a cost that competitors often charge for. The tradeoff is pricing secrecy, since you need a sales call to get a real number.

Does NinjaOne offer a free trial?

No. The feature matrix lists no free trial. Pricing requires a custom quote, with reported rates from $1.50 to $3.75 per endpoint per month by volume.

Is training included with NinjaOne?

Yes. Support and onboarding are completely free and unlimited, and the NinjaOne Academy provides free technical training and certification.

The evidence: 6 criteria, 3 penalties (−0.15 points)
9.2
Product Capability & Depthninjaone.comninjaone.com
8.8
Market Credibility & Trust Signals
9.4
Usability & Customer ExperienceLooked for: We look for ease of setup, interface intuitiveness, and documented customer satisfaction metrics.Users consistently praise the intuitive interface and ease of use, supported by a Customer Satisfaction (CSAT) score of 98.ninjaone.comtechradar.comg2.com
8.2
Value, Pricing & TransparencyLooked for: We evaluate pricing transparency, flexibility, and perceived value relative to cost.Pricing is not publicly listed and requires a quote, with estimates ranging from $1.50 to $4.00 per endpoint depending on volume.ninjaone.comtechradar.comninjaone.com
9.9
Support, Training & Onboarding ResourcesLooked for: We assess the availability, cost, and quality of training materials, onboarding support, and documentation.NinjaOne offers free, unlimited onboarding and training for all customers, including access to the NinjaOne Academy certification program.ninjaone.comninjaone.combusinesswire.com
9.6
Security, Compliance & Data ProtectionLooked for: We examine security certifications, compliance standards (SOC 2, ISO), and data protection features.The platform is SOC 2 Type 2 compliant, ISO 27001 certified, and FedRAMP Moderate authorized, demonstrating top-tier security standards.trustpage.ninjaone.comninjaone.com

Score adjustments−0.15 points in total

−0.04Pricing is not transparently listed on the website and requires a sales interaction to obtain a quote.techradar.com · severity 60/100
−0.06Some users report issues with patch reporting granularity and occasional false positive reboot notifications.reddit.com · severity 45/100
−0.05The third-party application patching library (~135 apps) is smaller than some specialized competitors.youtube.com · severity 40/100
2

baramundi

baramundi.com · baramundi Patch Management · scored Dec 2025

baramundi automates every step of patch deployment

Best forEnterprises needing modular UEM and OS deployment

Quote only no free planon-premiseSSO
−0.1 vs #1

Patch management tool that detects, schedules, deploys, and monitors software updates automatically.

Standout factbaramundi automates the full patch cycle: detection, scheduling, deployment, and monitoring, in one workflow.baramundi.com
Biggest catchPricing is not published and requires a custom quote, common for enterprise on-premise tools.baramundi.com
YesSSO supportbaramundi.com
YesPublic APIbaramundi.com

Runs on

🌐Web
iOS
🤖Android
💻Windows
💻Mac
API

Source: baramundi.com

Before you deploy baramundi

  • On-premise infrastructure available
  • SSO integration needed
  • Public API access needed

Upside

  • Automated patch detection and deployment
  • Broad software compatibility
  • Frees up IT resources

Catch

  • Requires initial setup
  • May be overpowered for small agencies
  • Pricing not published
Pick it ifEnterprises needing modular UEM and OS deployment
Skip it ifCloud-native organizations avoiding on-premise infrastructure
PricingCustom quote, enterprise pricing only

Editor's takebaramundi automates the full patch lifecycle, detection, scheduling, deployment, and monitoring, in a single modular UEM suite built for on-premise deployments. It supports SSO and integrates with Microsoft 365, Google Workspace, and Slack, covering the core tools most IT teams already run. Pricing is not published and requires a custom quote, and reviewers note the setup process takes real initial effort before automation kicks in.

Does baramundi require cloud infrastructure?

No. It is built primarily as an on-premise unified endpoint management suite, which fits teams wanting infrastructure kept in-house.

Is baramundi pricing public?

No. Pricing is enterprise-tier and requires contacting the vendor for a custom quote.

The evidence: 6 criteria
9.2
Product Capability & Depthbaramundi.combaramundi.com
9.0
Market Credibility & Trust Signalsitpro.co.uk
8.8
Usability & Customer Experiencebaramundi.com
8.7
Value, Pricing & Transparencybaramundi.com
9.1
Integrations & Ecosystem Strengthbaramundi.com
9.3
Security, Compliance & Data Protectionbaramundi.com
3

Tenable

tenable.com · Tenable Patch Management · scored Dec 2025

Tenable links VPR risk scores directly to patch fixes

Best forExisting Tenable Vulnerability Management customers bridging scan to fix

From $2,275 per year SOC 2enterpriserisk-based
−0.2 vs #1

A patch management add-on pairing Tenable's risk scoring with Adaptiva's peer-to-peer patch delivery.

Standout factTenable serves approximately 44,000 customers globally and built this product on a partnership with Adaptiva.barchart.com
Biggest catchTenable One, which includes the broader platform, starts from $50,000 per year.beaglesecurity.com
~44,000Tenable customersbarchart.com
~$2,275/yrTenable.io entry priceunderdefense.com
~$50,000/yrTenable One entry pricebeaglesecurity.com

In their words

“Prioritize deployments based on Tenable's Vulnerability Priority Rating (VPR) to ensure rapid remediation as soon as a patch is available.”

adaptiva.com

What it costs as you grow

~$2,275/yrTenable.io (~65 assets)
~$50,000/yrTenable One

Source: beaglesecurity.com

Upside

  • Correlates VPR risk scores to exact patches
  • Peer-to-peer distribution saves bandwidth
  • Supports Windows, Linux and macOS

Catch

  • Premium pricing for full feature set
  • Requires add-on to core Tenable platform
  • Report customization can be complex
Pick it ifExisting Tenable Vulnerability Management customers bridging scan to fix
Skip it ifSmall IT shops not already using Tenable for vulnerability scanning
PricingTenable.io from ~$2,275/yr (65 assets); Tenable One from $50,000/yr

Editor's takeThis patch module automatically maps Tenable's Vulnerability Priority Rating to the correct superseding patch, closing the gap between finding a risk and fixing it. Adaptiva's peer-to-peer 'OneSite' technology distributes patches from a single server without new infrastructure, even to off-network devices. It only works as an add-on for Tenable's roughly 44,000 existing customers, and pricing scales steeply, from about $2,275 a year for a small Tenable.io deployment to $50,000-plus for Tenable One.

How does Tenable Patch Management decide what to patch first?

It automatically correlates each vulnerability's Tenable Vulnerability Priority Rating (VPR) with the best available patch, prioritizing the most critical risks first.

How much does Tenable's platform cost?

Tenable.io starts around $2,275 per year for about 65 assets, while the broader Tenable One platform starts from roughly $50,000 per year, according to third-party pricing guides.

The evidence: 6 criteria, 3 penalties (−0.16 points)
9.1
Product Capability & DepthLooked for: We evaluate the breadth of patching features, OS support, and the ability to automate complex remediation workflows.Tenable Patch Management combines Adaptiva's autonomous patching engine with Tenable's vulnerability data, offering automated correlation between risk scores (VPR) and patches across Windows, Linux, and macOS.tenable.comglobenewswire.comcontent.shi.com
9.4
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, customer base size, and reputation for security reliability.Tenable is a market leader in exposure management with over 44,000 customers, and this product leverages Adaptiva's proven endpoint technology used by Fortune 500 companies.securitymagazine.combarchart.comexpresscomputer.in
8.7
Usability & Customer ExperienceLooked for: We look for intuitive dashboards, ease of setup, and the quality of customer support and documentation.Users praise the intuitive dashboards and visibility but note that reporting customization can be difficult and support response times vary.g2.comgartner.com
8.3
Value, Pricing & TransparencyLooked for: We evaluate pricing models, transparency, and the balance of cost versus features provided.Pricing is asset-based and generally premium; while specific patch module pricing is quote-based, the core platform starts around $2,275-$5,782/year for small asset counts.tenable.comunderdefense.combeaglesecurity.com
9.5
Risk-Based Prioritization & RemediationLooked for: We examine how the product prioritizes patches based on actual risk rather than just severity scores.The system leverages Tenable's Vulnerability Priority Rating (VPR) to automatically correlate vulnerabilities with the best superseding patches, focusing efforts on true risk.tenable.comadaptiva.comhelpnetsecurity.com
9.2
Scalability & Network EfficiencyLooked for: We assess the product's ability to distribute patches efficiently across large, distributed networks without impacting bandwidth.Powered by Adaptiva's peer-to-peer technology, it enables efficient patch distribution without dedicated servers, even to off-network devices.tenable.comadaptiva.comyoutube.com

Score adjustments−0.16 points in total

−0.06Users have reported difficulties with report customization and occasional false positives in scans.gartner.com · severity 60/100
−0.06Customer support response times have been cited as a weakness by some enterprise users.gartner.com · severity 55/100
−0.04The pricing model can be expensive for smaller organizations, with significant costs for comprehensive platforms like Tenable One.beaglesecurity.com · severity 50/100
4

ThreatLocker

threatlocker.com · ThreatLocker Patch Management · scored Dec 2025

ThreatLocker's Cyber Heroes reply in under 60 seconds

Best forHigh-security environments using Zero Trust strategies with a dedicated admin

Quote only zero trustno free plan24/7 support
−0.2 vs #1

Zero-trust patch management that manually tests updates in a sandbox before deployment to block supply chain attacks.

Standout factCyber Hero support targets a response time of under 60 seconds, 24/7threatlocker.com
Biggest catchThe zero-trust model demands significant time to configure and tune, and is not a set-and-forget tool.reddit.com
Under 60 secondsSupport response targetthreatlocker.com
$14/licenseReported enterprise license pricetech-america.com

Standout number

<60 secCyber Hero support response time

Source: threatlocker.com

In their words

“Once identified, the ThreatLocker Cyber Hero Team will inspect the software update within a testing environment before pushing it to your managed devices.”

tech-america.com

Upside

  • Manual Cyber Hero patch verification
  • Patches portable apps other RMMs miss
  • Under 60-second support response

Catch

  • High administrative overhead
  • Not a set-and-forget tool
  • Pricing requires custom quotes
Pick it ifHigh-security environments using Zero Trust strategies with a dedicated admin
Skip it ifTeams wanting simple, hands-off automatic updates
PricingCustom quote by endpoint count, enterprise licensing reported near $14/license

Editor's takeThreatLocker's Cyber Hero team opens every patch in a sandbox before release, catching malicious code hidden inside legitimate updates. Support targets a response under 60 seconds, staffed around the clock. The default-deny model takes real setup time, and Reddit threads describe it as anything but set and forget.

How fast does ThreatLocker support respond?

The Cyber Hero team targets a response time under 60 seconds, available 24/7 to help with policy approvals and troubleshooting.

Does ThreatLocker test patches before deploying them?

Yes. The Cyber Hero team manually inspects software updates in a testing environment before pushing them to managed devices, guarding against supply chain attacks.

The evidence: 6 criteria, 3 penalties (−0.16 points)
9.2
Product Capability & DepthLooked for: We evaluate the solution's ability to detect, test, and deploy updates across diverse software ecosystems, including non-standard applications.ThreatLocker goes beyond standard automation by employing a 'Cyber Hero' team to manually test patches in a VDI environment before deployment, ensuring stability and security. It uniquely identifies and patches portable applications and executables that traditional RMMs often miss because they rely solely on registry keys.threatlocker.comthreatlocker.comtech-america.com
8.9
Market Credibility & Trust SignalsLooked for: We assess the vendor's reputation, user sentiment regarding reliability, and standing within the cybersecurity community.The company holds a strong reputation for its Zero Trust philosophy and responsive support, with high ratings on review platforms like G2. However, some user feedback points to aggressive sales tactics and 'growing pains' associated with rapid scaling.gartner.comreddit.com
8.7
Usability & Customer ExperienceLooked for: We examine the ease of deployment, ongoing management overhead, and the quality of technical support.While the 'Cyber Hero' support is world-class with near-instant response times, the platform itself is not 'set and forget.' It requires significant initial configuration, learning mode periods, and ongoing policy tuning to prevent blocking legitimate workflows.threatlocker.comreddit.com
8.4
Value, Pricing & TransparencyLooked for: We look for clear public pricing, flexible licensing models, and a clear return on investment.Pricing is primarily custom-quoted based on endpoint count, with some sources indicating a starting point around $45/month for minimums or ~$14/license for enterprise scale. Public transparency is low, requiring engagement with sales for exact figures.threatlocker.comthreatlocker.comtech-america.com
9.6
Support, Training & Onboarding ResourcesLooked for: We assess the availability and quality of human support and educational resources for implementation.The 'Cyber Hero' team acts as an extension of the customer's IT department, handling approvals and troubleshooting almost instantly. This level of hands-on support is a massive differentiator in the SaaS market.threatlocker.comgartner.com
9.5
Security, Compliance & Data ProtectionLooked for: We evaluate how the product integrates with security frameworks and protects against supply chain vulnerabilities.This is the product's core strength. By testing patches in a sandbox before release, it actively prevents supply chain attacks where updates themselves are compromised. It integrates tightly with Ringfencing to limit what apps can do even after patching.youtube.comthreatlocker.com

Score adjustments−0.16 points in total

−0.06High administrative overhead: The 'default deny' and zero-trust model requires significant time to configure, tune, and maintain, making it unsuitable for teams looking for a 'set and forget' solution.reddit.com · severity 60/100
−0.07Integration conflicts: Documented instances of performance degradation when running alongside other RMM patching tools (e.g., Datto RMM) if not specifically configured to avoid conflicts.reddit.com · severity 50/100
−0.03Opaque pricing: Costs are not transparently listed and require custom quoting, with some users reporting minimum spend requirements that may exclude smaller organizations.threatlocker.com · severity 45/100
5

Syxsense

syxsense.com · Syxsense Patch Management · scored Dec 2025

Syxsense focuses on Windows, offers limited non-Windows support

Best forIT teams needing combined vulnerability scanning and patching

Quote only Windows patchingenterpriseunified console
−0.3 vs #1

Unified patch management console for Windows devices with device tracking, built for IT teams managing many endpoints.

Standout factSyxsense's dashboard is built to provide an accurate count of all Windows devices.syxsense.com
Biggest catchSupport for non-Windows devices is limited, according to the product's own listed drawbacks.syxsense.com
5 of 9Category rank

Company size fit

SoloSmallMidEnterprise

Built for Windows-heavy IT environments; weaker fit for mixed-OS shops

Before you sign up

  • Mostly Windows devices to patch
  • Need non-Windows OS support
  • Want published self-serve pricing

Upside

  • Unified patching console
  • Accurate Windows device tracking
  • Streamlined software update deployment

Catch

  • Limited support for non-Windows devices
  • May require technical knowledge
  • Pricing not published
Pick it ifIT teams needing combined vulnerability scanning and patching
Skip it ifSmall shops needing only simple Windows updates
PricingContact for pricing, enterprise quote required

Editor's takeSyxsense centers on a unified console for tracking and patching Windows devices, aimed at IT teams juggling many endpoints. Evidence for this specific listing is thinner than usual, with the clearest documented differentiator being accurate device counting rather than a named unique feature. Its clearest limitation is scope: support for non-Windows devices is limited, so mixed-OS shops should confirm coverage before committing.

Does Syxsense support Mac and Linux devices?

Support for non-Windows devices is limited, according to the product's own listed drawbacks, so teams with mixed operating systems should verify coverage for their specific needs.

How much does Syxsense cost?

Pricing is not published and requires contacting the vendor for a custom quote, typical for enterprise patch management tools.

The evidence: 6 criteria
9.0
Product Capability & Depthsyxsense.comsyxsense.com
8.8
Market Credibility & Trust Signalstechradar.com
8.7
Usability & Customer Experiencesyxsense.com
8.5
Value, Pricing & Transparencysyxsense.com
8.9
Integrations & Ecosystem Strengthsyxsense.com
9.1
Security, Compliance & Data Protectionsyxsense.com
6

PDQ Connect

pdq.com · PDQ Connect Patch Management · scored Dec 2025

PDQ Connect skips VPNs, needs 100 devices minimum.

Best forSysadmins managing remote or hybrid Windows fleets without VPN infrastructure.

From $12 per device/yr No VPN required100-device minimum200+ app package library
−0.4 vs #1

Cloud-native patch management for Windows and macOS fleets, deployable without a VPN.

Standout factAutomates patching for over 200 pre-built third-party applicationspdq.com
Biggest catchA mandatory 100-device minimum purchase costs at least $1,200 annually.pdq.com
$12/device/yrStarting pricepdq.com
100Minimum devicespdq.com
4.6/5G2 ratingg2.com

Starting price

$12/device/yr100-device minimum purchase required

In their words

“There is a mandatory minimum purchase of 100 devices, costing at least $1,200 annually.”

pdq.com

Upside

  • No VPN required for remote patching
  • 200+ pre-built app packages
  • Transparent per-device pricing

Catch

  • 100-device minimum purchase
  • No Linux support
  • Vulnerability scanning costs extra
Pick it ifSysadmins managing remote or hybrid Windows fleets without VPN infrastructure.
Skip it ifEnvironments requiring Linux patch management or small fleets under 100 devices.
PricingFrom $12/device/year, 100-device minimum ($1,200/year)

Editor's takePDQ Connect patches Windows and macOS devices over Secure Web Sockets, eliminating the VPN dependency of older tools. Its package library covers more than 200 common third-party apps, and deployments queue automatically for offline devices. Pricing is transparent at $12 per device annually, but a 100-device minimum purchase, at least $1,200 a year, excludes smaller IT teams, and Linux is not supported.

Does PDQ Connect require a VPN?

No. It uses a lightweight agent over Secure Web Sockets, letting sysadmins manage remote devices without VPN infrastructure.

Is there a minimum purchase for PDQ Connect?

Yes. It requires a 100-device minimum, meaning the entry cost starts around $1,200 per year at base pricing.

The evidence: 6 criteria, 3 penalties (−0.17 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of patching automation, OS support, and package library maturity for diverse IT environments.PDQ Connect offers robust automated patching for Windows and macOS with a library of over 200 pre-built third-party applications, though it currently lacks Linux support.pdq.compdq.compdq.com
9.2
Market Credibility & Trust SignalsLooked for: We look for established brand reputation, user sentiment, and longevity in the systems administration community.PDQ holds exceptional status among sysadmins for its 'built by sysadmins' philosophy, with high user ratings across review platforms like G2 and Capterra.reddit.comg2.com
8.9
Usability & Customer ExperienceLooked for: We assess the ease of deployment, interface design, and management of remote devices without complex infrastructure.The cloud-native agent architecture eliminates VPN requirements for remote management, offering a modern and intuitive interface that users find easy to adopt.pdq.comconnect.pdq.comg2.com
8.5
Value, Pricing & TransparencyLooked for: We evaluate pricing transparency, entry-level costs, and the balance of features against the cost per device.Pricing is fully transparent at $12-$28 per device, but a strict 100-device minimum purchase creates a barrier for smaller organizations.pdq.compdq.compdq.com
8.9
Security & Vulnerability ManagementLooked for: We examine the product's ability to detect, prioritize, and remediate security vulnerabilities within the patching workflow.The Premium tier includes a built-in vulnerability scanner that identifies CVEs and allows for one-click remediation deployments.youtube.compdq.com
9.1
Remote Infrastructure & ScalabilityLooked for: We analyze how well the product handles remote workforces, connectivity issues, and infrastructure requirements.The product excels for hybrid fleets by using Secure Web Sockets to manage devices anywhere, including built-in remote desktop capabilities.pdq.comconnect.pdq.compdq.com

Score adjustments−0.17 points in total

−0.04The product enforces a minimum purchase of 100 devices ($1,200/year), which creates a significant barrier to entry for small businesses or test environments compared to competitors offering free tiers for small fleets.pdq.com · severity 60/100
−0.07The platform currently lacks support for Linux operating systems, limiting its effectiveness for organizations managing mixed-OS server environments.pdq.com · severity 50/100
−0.06Users report missing features compared to the on-prem PDQ Deploy product, such as interactive user deployments and granular Windows Update controls.reddit.com · severity 45/100
7

SysAid

sysaid.com · SysAid Patch Management · scored Dec 2025

SysAid Patch Management explicitly skips Oracle applications.

Best forIT teams wanting patching unified with their existing ITSM.

From $79 per user/mo GFI LanGuard enginepaid add-onOracle not supported
−0.4 vs #1

Add-on patch management for SysAid ITSM, powered by GFI LanGuard across Windows, Mac and Linux.

Standout factSysAid holds a 4.5/5 rating on G2 from over 700 reviews and serves over 1,300 IT management customers.atera.com
Biggest catchOracle applications are explicitly excluded from patching due to SysAid's internal policy.documentation.sysaid.com
~$79/user/moEstimated base planthedigitalprojectmanager.com
4.5/5 (700+ reviews)G2 ratingatera.com
1,300+IT management customers6sense.com

The thing people get wrong

SysAid Patch Management can patch any enterprise application

Oracle applications are explicitly excluded from patching due to internal SysAid policy

Source: documentation.sysaid.com

What reviewers say

G2
4.5/5 · 700+

Source: atera.com

Upside

  • Integrated into SysAid ITSM
  • Powered by GFI LanGuard engine
  • Supports Windows, Mac and Linux

Catch

  • Paid add-on, not core
  • Oracle apps not supported
  • Requires 10GB extra disk space
Pick it ifIT teams wanting patching unified with their existing ITSM.
Skip it ifSmall businesses needing standalone patching software.
PricingBase ITSM estimated ~$79/user/mo, Patch Management priced separately

Editor's takeSysAid Patch Management runs on GFI LanGuard's OEM technology, patching Windows, Mac, and Linux plus third-party apps like Chrome and Adobe directly from the service desk. SysAid holds a 4.5 G2 rating across more than 700 reviews and counts over 1,300 customers in the IT management segment. It requires its own annual license on top of the base ITSM subscription, needs an extra 10GB of disk space and 4GB of RAM, and explicitly does not patch Oracle applications due to internal policy.

Does SysAid Patch Management cost extra?

Yes. It is an optional add-on requiring its own annual subscription license on top of the base SysAid ITSM plan, and pricing is not published publicly.

Does SysAid patch Oracle applications?

No. Oracle applications are explicitly excluded from SysAid's standard patching process due to an internal Oracle policy, according to SysAid's own documentation.

The evidence: 6 criteria, 3 penalties (−0.14 points)
8.9
Product Capability & DepthLooked for: We look for automated patch deployment, broad OS compatibility, and granular policy control integrated within the ITSM environment.SysAid Patch Management leverages OEM technology (GFI LanGuard) to provide automated patching for Windows, Mac, and Linux, along with third-party applications like Adobe and Chrome, directly from the service desk interface.sysaid.comsysaid.comdocumentation.sysaid.com
9.2
Market Credibility & Trust SignalsLooked for: We look for established market presence, verified user reviews, and industry recognition.SysAid is a long-standing player in the ITSM space with thousands of customers and strong ratings on major review platforms like G2 (4.5/5) and Capterra.atera.com6sense.com
8.6
Usability & Customer ExperienceLooked for: We look for intuitive interfaces, ease of setup, and responsive technical support.While the unified dashboard is praised for visibility, users report mixed experiences with the interface's 'clunkiness' and inconsistent support response times.sysaid.comg2.comg2.com
8.4
Value, Pricing & TransparencyLooked for: We look for clear, public pricing and inclusive feature sets without excessive add-on costs.SysAid uses a quote-based pricing model where Patch Management is a paid add-on, leading to lower transparency and potentially higher total cost of ownership.sysaid.comtechtarget.comthedigitalprojectmanager.com
9.0
Patch Coverage & Third-Party SupportLooked for: We look for broad support across operating systems and critical third-party applications.The solution supports Windows, Mac, and Linux, and covers a wide range of third-party apps via the GFI LanGuard engine, though Oracle apps are explicitly excluded.sysaid.comtechtarget.comdocumentation.sysaid.com
8.7
Implementation & Technical ArchitectureLooked for: We look for manageable hardware requirements and straightforward deployment processes.Implementation requires deploying agents and opening specific ports (1070, 8193), with significant additional disk space (up to 10GB) required on the server for patch storage.sysaid.comdocumentation.sysaid.comdocumentation.sysaid.com

Score adjustments−0.14 points in total

−0.06Users frequently report inconsistent support experiences, with some citing slow response times and 'hit or miss' resolution quality.g2.com · severity 60/100
−0.05Oracle applications are explicitly excluded from the patch management process due to internal policy, which limits coverage for environments relying on Oracle software.documentation.sysaid.com · severity 50/100
−0.03Pricing is not transparent; Patch Management is a paid add-on requiring a separate license, and costs are not publicly listed.techtarget.com · severity 45/100
8

SolarWinds Patch Manager

solarwinds.com · scored Dec 2025

SolarWinds extends WSUS well, renewal prices jumped up to 300%

Best forEnterprises extending existing SCCM or WSUS infrastructure

Quote only WSUS extensionSCCM extensionWindows only
−0.5 vs #1

Extends Microsoft WSUS and SCCM to automate patching for 250+ third-party Windows apps.

Standout factReports show renewal prices increased 200-300% for many customers.netdata.cloud
Biggest catchIt does not support native patching for Linux or macOS, Windows only.documentation.solarwinds.com
200-300%Renewal price increasenetdata.cloud
30 daysFree trial lengthsolarwinds.com

What changed

200-300%reported renewal price increase

Source: netdata.cloud

Runs on

🌐Web
iOS
🤖Android
💻Windows
💻Mac
API

Source: documentation.solarwinds.com

Upside

  • Extends WSUS and SCCM
  • Pre-tested Adobe/Java packages
  • Detailed compliance reporting

Catch

  • No Linux or macOS support
  • Subscription-only now
  • Renewal prices rose sharply
Pick it ifEnterprises extending existing SCCM or WSUS infrastructure
Skip it ifCloud-first teams or anyone needing native macOS or Linux patching
PricingContact for pricing, 30-day free trial available

Editor's takeSolarWinds Patch Manager works by extending existing WSUS and SCCM deployments rather than replacing them, adding pre-tested patches for Adobe, Java, and Chrome. Its PackageBoot technology handles complex install sequences other tools struggle with. The vendor's shift to subscription licensing has come with steep renewal increases for some customers.

Does SolarWinds Patch Manager replace WSUS or SCCM?

No. It extends them, adding third-party app patching and reporting on top of existing Microsoft infrastructure.

Has SolarWinds Patch Manager pricing changed recently?

Yes. The vendor moved to subscription-only licensing, and customer reports cite renewal increases of 200-300%.

The evidence: 6 criteria, 3 penalties (−0.20 points)
8.9
Product Capability & DepthLooked for: We look for automated patching capabilities that cover both operating systems and third-party applications within enterprise environments.The product extends Microsoft WSUS and SCCM to automate patching for over 250 third-party applications, including Adobe, Java, and Chrome, using pre-tested packages.solarwinds.comsolarwinds.comsolarwinds.com
8.8
Market Credibility & Trust SignalsLooked for: We assess the vendor's market presence, history of reliability, and standing among enterprise IT professionals.SolarWinds is a dominant player in IT management with a massive install base, though it continues to navigate reputation management following historical security incidents.vendr.com
8.7
Usability & Customer ExperienceLooked for: We evaluate the ease of deployment, dashboard intuitiveness, and the management experience for IT administrators.The interface integrates seamlessly with other SolarWinds modules, but users report that initial setup and configuration can be complex and time-consuming.solarwinds.comatera.comsolarwinds.com
7.5
Value, Pricing & TransparencyLooked for: We analyze pricing models, licensing flexibility, and total cost of ownership relative to features provided.The vendor has shifted to a subscription-only model with reports of significant renewal price increases, causing friction for long-term perpetual license holders.solarwinds.comreddit.comnetdata.cloud
9.4
Integrations & Ecosystem StrengthLooked for: We look for how well the product integrates with existing IT infrastructure, specifically Microsoft's update services.The tool is purpose-built to integrate natively with Microsoft WSUS and SCCM, extending their capabilities rather than requiring a replacement infrastructure.solarwinds.comsolarwinds.comsolarwinds.com
9.2
Security, Compliance & Data ProtectionLooked for: We examine the tool's ability to ensure patch compliance, generate audit-ready reports, and handle complex security updates.The product excels at compliance reporting and uses 'PackageBoot' technology to ensure complex security patches (like Java) deploy correctly without scripting.solarwinds.comsolarwinds.comsolarwinds.com

Score adjustments−0.20 points in total

−0.06The vendor has transitioned to a subscription-only model with documented reports of renewal costs increasing by up to 300% for existing customers.netdata.cloud · severity 85/100
−0.09The product does not support native patching for Linux or macOS operating systems; it is strictly designed for Windows environments and third-party apps on Windows.documentation.solarwinds.com · severity 65/100
−0.05Users report that the setup and daily use can be complicated, often requiring significant technical expertise to configure correctly.saasadviser.co · severity 45/100
9

ConnectWise Automate

connectwise.com · ConnectWise Automate Patch Management · scored Dec 2025

ConnectWise patches 7,000 apps, had a 9.6-severity flaw

Best forMSPs managing multiple diverse client environments needing deep scripting control.

Quote only RMM patch managementNOC-tested updates2025 critical CVE
−0.6 vs #1

RMM patch management with NOC-tested Windows updates and support for 7,000+ third-party applications.

Standout factConnectWise RMM supports patching for over 7,000 third-party applications.connectwise.com
Biggest catchA critical vulnerability (CVE-2025-11492, severity 9.6) allowed cleartext transmission of sensitive information.bleepingcomputer.com
7,000+Third-party apps patchedconnectwise.com
5,500+Partner baseg2.com

Standout number

7,000+third-party applications supported for patching

Source: connectwise.com

In their words

“The most severe flaw the vendor fixed is tracked as CVE-2025-11492. With a severity rating of 9.6, the vulnerability allows cleartext transmission of sensitive information.”

bleepingcomputer.com

Upside

  • Patches 7,000+ third-party applications
  • NOC team tests Windows updates first
  • Massive integration marketplace

Catch

  • 9.6-severity vulnerability disclosed in 2025
  • Steep learning curve, clunky UI
  • Patch compliance reports called inaccurate
Pick it ifMSPs managing multiple diverse client environments needing deep scripting control.
Skip it ifSmall IT teams wanting a plug-and-play solution without heavy training.
PricingCustom quote; users report ~10% annual price increases

Editor's takeConnectWise Automate covers one of the industry's largest third-party patching libraries, over 7,000 applications, and its NOC team pre-tests Windows updates before they reach client machines. Its marketplace integrates deeply with tools like Acronis Cyber Protect Cloud. Security history is mixed: BleepingComputer reported a 9.6-severity vulnerability (CVE-2025-11492) allowing cleartext data transmission, and Reddit threads describe patch compliance reports as sometimes inaccurate, showing patches as installed when they're missing.

How much does ConnectWise Automate cost?

ConnectWise does not publish pricing and requires a custom quote. Users on Reddit report annual price increases of around 10% for legacy plans.

Has ConnectWise Automate had security vulnerabilities?

Yes. BleepingComputer reported a critical flaw (CVE-2025-11492, severity 9.6) that allowed cleartext transmission of sensitive information, enabling adversary-in-the-middle attacks.

The evidence: 6 criteria, 3 penalties (−0.25 points)
8.8
Product Capability & DepthLooked for: We evaluate the breadth of supported applications, automation granularity, and the reliability of patch deployment mechanisms.The platform supports patching for over 7,000 third-party applications and includes NOC services that test Windows updates before deployment, though some users report reporting discrepancies.connectwise.comconnectwise.comconnectwise.com
9.3
Market Credibility & Trust SignalsLooked for: We assess market presence, partner ecosystem size, and the vendor's history of stability and acquisition strategies.ConnectWise is a dominant market leader with a massive partner base, recently acquiring AI firm zofiQ to enhance automation capabilities.globenewswire.comg2.com
7.9
Usability & Customer ExperienceLooked for: We analyze user feedback regarding the learning curve, interface design, and the quality of technical support.Users consistently describe the platform as having a steep learning curve with a complex interface, and support is frequently cited as inconsistent.getapp.comtrustradius.com
8.2
Value, Pricing & TransparencyLooked for: We look for publicly available pricing, transparent contract terms, and the overall cost-to-value ratio reported by users.Pricing is not publicly listed and requires a custom quote; users report annual price increases of around 10% and additional fees.connectwise.comsuperops.comreddit.com
9.5
Integrations & Ecosystem StrengthLooked for: We assess the availability of third-party integrations, APIs, and the breadth of the vendor marketplace.ConnectWise boasts a massive marketplace with open APIs and deep integrations with major vendors like Acronis and the Asio platform.marketplace.connectwise.comconnectwise.comsolutions.acronis.com
8.9
Security, Compliance & Data ProtectionLooked for: We evaluate the product's ability to secure endpoints and its own internal security posture and vulnerability management.The product offers robust endpoint security features like NOC-tested patches, though the platform itself has required patching for critical vulnerabilities.connectwise.combleepingcomputer.comconnectwise.com

Score adjustments−0.25 points in total

−0.09A critical vulnerability (CVE-2025-11492) was identified that allowed cleartext transmission of sensitive information, enabling potential adversary-in-the-middle attacks.bleepingcomputer.com · severity 80/100
−0.10Users have reported instances where patching reports are inaccurate, showing patches as installed when they are missing, leading to potential audit failures.reddit.com · severity 75/100
−0.06The platform is consistently described as having a steep learning curve and a 'clunky' interface that is difficult for new users to master.trustradius.com · severity 60/100
02

Side by side

10 features across 9 products. Green is yes, red is no, grey is not published.

FeatureNinjaOnebaramundiTenableThreatLockerSyxsensePDQ ConnectSysAidSolarWinds Patch ManagerConnectWise Automate
Has Mobile App
Has Free Plan
Has Free Trial Contact for trial Contact for trial Contact for trial Contact for trial Contact for trial Contact for trial Contact for trial
Integrates With Zapier
Has Public API
Live Chat Support Email/Ticket only
SOC 2 or ISO Certified
Popular Integrations Slack, Microsoft 365, Google Workspace Microsoft 365, Google Workspace, Slack Tenable.io, Microsoft 365, Google Workspace Microsoft 365, Google Workspace, Salesforce Microsoft 365, Slack, Google Workspace Custom integrations only Microsoft 365, Google Workspace, Salesforce SolarWinds Orion, Microsoft SCCM, WSUS ConnectWise Manage, ConnectWise Control, Microsoft 365
Supports SSO
Starting Price $2 per endpoint/mo Contact for pricing $2,275 per year Contact for pricing Contact for pricing $12 per device/yr $79 per user/mo Contact for pricing Contact for pricing
03

How we chose

Four fixed criteria for every product, plus two chosen for Patch Management & Software Update Tools for Staffing Agencies, weighted and reduced by documented penalties.

Full methodology
Criteria set for this categoryProduct Capability & Depth, Market Credibility & Trust Signals, Usability & Customer Experience, Value, Pricing & Transparency, Security, Compliance & Data Protection, Integrations & Ecosystem Strength
Evidence, then a scoreDocumentation, pricing pages, security pages and third-party reviews. Each criterion records what was found and links its sources.
Penalties, then a rankDocumented problems pull the score down with their evidence attached. Rank follows the score. Sponsored rows, where present, are labelled.
iVendors cannot buy a position. Every score rests on published evidence, documented problems pull it down, and a 9.1 here is not a 9.1 in another category.
Albert Richer
Albert RicherFounder · Memphis, TN

Sets the criteria and reviews the evidence before a ranking publishes. Email him if something here looks wrong.

04

Questions people ask

Does NinjaOne offer a free trial?

No. The feature matrix lists no free trial. Pricing requires a custom quote, with reported rates from $1.50 to $3.75 per endpoint per month by volume.

Is training included with NinjaOne?

Yes. Support and onboarding are completely free and unlimited, and the NinjaOne Academy provides free technical training and certification.

Does baramundi require cloud infrastructure?

No. It is built primarily as an on-premise unified endpoint management suite, which fits teams wanting infrastructure kept in-house.

Is baramundi pricing public?

No. Pricing is enterprise-tier and requires contacting the vendor for a custom quote.

How does Tenable Patch Management decide what to patch first?

It automatically correlates each vulnerability's Tenable Vulnerability Priority Rating (VPR) with the best available patch, prioritizing the most critical risks first.

How much does Tenable's platform cost?

Tenable.io starts around $2,275 per year for about 65 assets, while the broader Tenable One platform starts from roughly $50,000 per year, according to third-party pricing guides.

How fast does ThreatLocker support respond?

The Cyber Hero team targets a response time under 60 seconds, available 24/7 to help with policy approvals and troubleshooting.

Does ThreatLocker test patches before deploying them?

Yes. The Cyber Hero team manually inspects software updates in a testing environment before pushing them to managed devices, guarding against supply chain attacks.

How is the best Patch Management & Software Update Tools for Staffing Agencies decided?

Every product is scored on six criteria for this category, with cited evidence and documented penalties. Rank follows the overall score. Vendors cannot pay for a position.

How often is this ranking updated?

Products are re-scored when pricing, features or evidence change. This ranking was last updated August 17, 2026.

05

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