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Best Remote Desktop & Access Tools for SaaS Companies to Get in 2026 | Top 12

Albert Richer
Curated by :
Albert Richer
Updated Mar 31, 2026

Browse every solution in this group through our Remote Desktop & Access Tools overview. Other Software products for SaaS Companies.

Other Software products for SaaS Companies.

Remote Desktop & Access Tools for SaaS Companies
Albert Richer

Discovering the Right Remote Desktop and Access Tools for SaaS Companies: Insights from Market Research Market research shows that many SaaS companies prioritize seamless connectivity and user-friendly interfaces when selecting remote desktop and access tools. Data indicates that tools like TeamViewer and AnyDesk are often highlighted in customer reviews for their robust performance and ease of use, making them popular choices among IT professionals. Interestingly, studies suggest that while flashy marketing claims may catch the eye, it's the underlying performance metrics that truly matter—specifically, connection stability and speed. For instance, industry reports indicate that TeamViewer boasts an impressive 99.9% uptime, a statistic that resonates well with users seeking reliable access. Conversely, while some brands tout extensive feature lists, research suggests that most users often find themselves relying on just a handful of core functionalities. Have you ever bought a gadget with a hundred features only to use two? Discovering the Right Remote Desktop and Access Tools for SaaS Companies: Insights from Market Research Market research shows that many SaaS companies prioritize seamless connectivity and user-friendly interfaces when selecting remote desktop and access tools.

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What's the ONE thing this tool must do well?

Step 1 of 4
Similar Categories
1
Expert Score
9.9 / 10
14
1
BEST
1
Parallels RAS (Remote Application Server)
9.9

Parallels RAS (Remote Application Server)

Parallels RAS (Remote Application Server)
View Website
Parallels RAS empowers SaaS companies with a streamlined remote access solution, offering enterprise-grade features without complexity. It's perfect for businesses seeking rapid deployment, transparent user pricing, and robust security with Azure Virtual Desktop integration.
Parallels RAS empowers SaaS companies with a streamlined remote access solution, offering enterprise-grade features without complexity. It's perfect for businesses seeking rapid deployment, transparent user pricing, and robust security with Azure Virtual Desktop integration.
BEST

Best for teams that are

  • Enterprises needing flexible deployments across on-premises, public, and private clouds.
  • Organizations looking for a cost-effective, universally licensed alternative to Citrix.

Skip if

  • Small businesses or solo users, as it requires a minimum purchase of 15 licenses.
  • Teams lacking IT administrators to manage centralized virtual desktop infrastructures.

Expert Take

Parallels RAS strikes a near-perfect balance between enterprise-grade capability and operational simplicity. Unlike legacy VDI solutions that require weeks of specialized training and convoluted tiered licensing, Parallels offers a single, transparent concurrent-user license that includes 24/7 support and load balancing out of the box. Its deep integration with Azure Virtual Desktop and environment-agnostic hybrid architecture makes it an incredibly agile, cost-effective digital workspace soluti

Pros

  • All-inclusive transparent concurrent user pricing
  • Rapid deployment achievable within a few hours
  • Deep native integration with Azure Virtual Desktop
  • FIPS 140-2 encryption and robust MFA support

Cons

  • Occasional peripheral redirection glitches
  • Overkill for basic remote screen sharing needs
  • Minimum 15-user license requirement
2
Expert Score
9.8 / 10
640
70
RATED
ENTERPRISE READY
2
Splashtop Remote Access Software
9.8

Splashtop Remote Access Software

Splashtop Remote Access Software
View Website
Splashtop is a top-notch remote access and support software designed specifically for SaaS companies. It provides fast, secure, and cost-effective solutions for remote work, support, and learning while ensuring top user satisfaction, making it an essential tool in today's flexible work environment.
Splashtop is a top-notch remote access and support software designed specifically for SaaS companies. It provides fast, secure, and cost-effective solutions for remote work, support, and learning while ensuring top user satisfaction, making it an essential tool in today's flexible work environment.
RATED
ENTERPRISE READY

Best for teams that are

  • IT teams and MSPs needing unattended access to manage client computers.
  • Small businesses and creative workers requiring seamless Mac-to-Windows file transfers.

Skip if

  • Casual or home users looking for a permanently free remote access solution.
  • Users who want a simple, single-tier pricing structure without confusing add-ons.

Expert Take

Splashtop is a game-changer for SaaS companies as it offers seamless, secure and high-performance remote access solutions. Its high user satisfaction rating is a testament to its reliability and efficiency. It enables remote work, learning, and support, which are pivotal to SaaS companies operating in today's digital and flexible work environment. Moreover, its cost-effectiveness adds to its appeal for SaaS professionals.

Pros

  • High security standards
  • Cost-effective
  • Ease of use
  • Excellent performance
  • 24/7 support

Cons

  • Limited file transfer functionality
  • Requires high-speed internet for optimal performance
  • No built-in chat feature
3
Expert Score
9.8 / 10
738
31
VALUE
3
Dameware Remote Everywhere
9.8

Dameware Remote Everywhere

Dameware Remote Everywhere
View Website
Dameware Remote Everywhere is a robust SaaS solution developed specifically for SaaS companies to provide remote support to their customers or employees. It addresses the industry needs of providing efficient, secure, and user-friendly remote access for troubleshooting or system management.
Dameware Remote Everywhere is a robust SaaS solution developed specifically for SaaS companies to provide remote support to their customers or employees. It addresses the industry needs of providing efficient, secure, and user-friendly remote access for troubleshooting or system management.
VALUE

Best for teams that are

  • Mid-to-large IT departments needing fast, secure remote support across multi-platform networks.
  • Enterprises needing robust security, advanced encryption, and multi-level permissions.

Skip if

  • Small businesses or startups with tight budgets due to premium enterprise pricing.
  • IT admins needing comprehensive Active Directory governance rather than just support tools.

Expert Take

Dameware Remote Everywhere is a game-changer for SaaS companies. Its secure, cloud-based remote access allows IT professionals to provide real-time support, eliminating geographical barriers and enhancing customer service. The multi-platform compatibility ensures seamless operations regardless of device or operating system. Its in-built communication tools and detailed session reporting also make troubleshooting processes transparent and efficient, contributing to improved client satisfaction.

Pros

  • Secure remote access
  • Multi-platform compatibility
  • Efficient troubleshooting tools
  • In-built chat and video calling
  • Detailed session reporting

Cons

  • May require initial technical understanding
  • Lack of freemium model
  • Limited customization
4
Expert Score
9.6 / 10
16
5
4
Parallels Desktop for Mac
9.6

Parallels Desktop for Mac

Parallels Desktop for Mac
View Website
Parallels Desktop for Mac enables seamless integration between macOS and Windows, ideal for SaaS companies needing stability and compliance. It's perfect for developers with its Pro edition offering deep integrations with Vagrant, Docker, and Jenkins.
Parallels Desktop for Mac enables seamless integration between macOS and Windows, ideal for SaaS companies needing stability and compliance. It's perfect for developers with its Pro edition offering deep integrations with Vagrant, Docker, and Jenkins.

Best for teams that are

  • Mac users, developers, and QA testers needing to seamlessly run Windows apps side-by-side.
  • Professionals with Apple Silicon Macs needing optimized Windows 11 ARM virtualization.

Skip if

  • Users on a tight budget who might prefer free alternatives like VirtualBox or UTM.
  • IT admins looking for a centralized cloud-hosted Virtual Desktop Infrastructure.

Expert Take

Parallels Desktop for Mac stands out as the definitive bridge between macOS hardware and Windows software. Its status as the only Microsoft-authorized solution for running Windows 11 on Apple Silicon guarantees unparalleled stability and compliance. We especially love the 'Coherence' mode, which dissolves the boundaries between operating systems by allowing Windows applications to run directly on the Mac dock. For developers, the Pro edition's native integrations with Vagrant, Docker, and Jenkin

Pros

  • First Microsoft-authorized Windows 11 ARM solution
  • Coherence mode seamlessly blends OS boundaries
  • Pro version supports up to 128GB vRAM
  • Deep Vagrant, Docker, and Jenkins integrations

Cons

  • Pro tier requires recurring subscription
  • Recent CVE-2024-34331 zero-day security vulnerability
  • DirectX 11.1 cap limits high-end gaming
5
Expert Score
9.5 / 10
714
69
MOST SECURE
5
RealVNC Remote Access
9.5

RealVNC Remote Access

RealVNC Remote Access
View Website
RealVNC offers a comprehensive solution for SaaS companies, providing reliable remote access across desktop and mobile devices. This platform simplifies setup and consolidates tools to work across various operating systems, addressing the need for seamless remote operations in the SaaS industry.
RealVNC offers a comprehensive solution for SaaS companies, providing reliable remote access across desktop and mobile devices. This platform simplifies setup and consolidates tools to work across various operating systems, addressing the need for seamless remote operations in the SaaS industry.
MOST SECURE

Best for teams that are

  • Enterprises requiring maximum security, granular access control, and ISO 27001 compliance.
  • IT teams managing legacy VNC environments that need a standardized, encrypted approach.

Skip if

  • Teams relying on built-in audio chat, video conferencing, or virtual whiteboards.
  • Users needing high frame rates for media-heavy remote sessions.

Expert Take

Our analysis shows RealVNC Connect stands out for its uncompromising approach to security, evidenced by its ISO 27001 certification and end-to-end encryption architecture. Research indicates it is particularly strong for IT professionals managing diverse environments, offering native support for Linux and Raspberry Pi that many competitors lack. While it may lack some of the 'flashy' collaboration features of TeamViewer, its stability and security pedigree make it a trusted choice for infrastructure management.

Pros

  • ISO 27001 certified security
  • Native Raspberry Pi support
  • 256-bit AES end-to-end encryption
  • Cost-effective for small teams
  • Works well on low bandwidth

Cons

  • No seamless drag-and-drop transfer
  • Session recording only in Premium
  • Free plan limited to 3 devices
  • Support slow for non-enterprise
  • Mobile app lacks file transfer
6
Expert Score
9.4 / 10
589
143
BEST VALUE
6
Remote Utilities: Remote Desktop
9.4

Remote Utilities: Remote Desktop

Remote Utilities: Remote Desktop
View Website
Remote Utilities is a secure and affordable remote desktop and access tool specifically designed for SaaS companies. With its scalability, ease of configuration and feature-rich software, it addresses the needs of the industry by providing seamless remote access, enhancing operational efficiency, and allowing real-time collaboration irrespective of geographical barriers.
Remote Utilities is a secure and affordable remote desktop and access tool specifically designed for SaaS companies. With its scalability, ease of configuration and feature-rich software, it addresses the needs of the industry by providing seamless remote access, enhancing operational efficiency, and allowing real-time collaboration irrespective of geographical barriers.
BEST VALUE

Best for teams that are

  • IT teams and support techs seeking an affordable one-time license fee with no subscriptions.
  • Small businesses looking to manage up to 10 Windows PCs for free.

Skip if

  • Users needing fully-featured host clients for macOS and Linux, as these are still in beta.
  • Enterprises preferring cloud-based SaaS solutions over self-hosted software.

Expert Take

Remote Utilities is a game-changer for SaaS companies. It provides secure, feature-rich, and affordable remote access, making it easier for teams to collaborate and work efficiently despite geographical barriers. Its ease of configuration and scalability is a big plus, allowing the software to grow with the company. It's an invaluable tool for IT and system administration, providing efficient remote support and enhancing operational efficiency.

Pros

  • Secure remote access
  • Scalable solution
  • Easy configuration
  • Rich features
  • Affordable licensing

Cons

  • Lacks advanced reporting features
  • Limited functionalities in free version
7
Expert Score
9.3 / 10
581
65
TECH-SAVVY CHOICE
7
RustDesk
9.3

RustDesk

RustDesk
View Website
RustDesk is a superior alternative to traditional remote desktop solutions like TeamViewer and AnyDesk for SaaS companies. It provides a secure, reliable remote desktop experience, and allows companies to host their own servers, giving them full control and ensuring data security, critically important in the SaaS industry.
RustDesk is a superior alternative to traditional remote desktop solutions like TeamViewer and AnyDesk for SaaS companies. It provides a secure, reliable remote desktop experience, and allows companies to host their own servers, giving them full control and ensuring data security, critically important in the SaaS industry.
TECH-SAVVY CHOICE

Best for teams that are

  • Privacy-focused organizations needing a secure, self-hosted open-source solution.
  • Budget-conscious small teams and freelancers wanting full functionality without license costs.

Skip if

  • Non-technical teams without IT staff to manage and maintain self-hosted servers.
  • Enterprises needing highly polished interfaces and dedicated professional customer support.

Expert Take

Our analysis shows RustDesk is a standout choice for technical users who prioritize data sovereignty, offering a rare fully self-hostable remote desktop solution that doesn't rely on third-party relay servers. Research indicates that while it lacks the polished enterprise onboarding of TeamViewer, its performance on low-bandwidth connections and support for modern video codecs like AV1 make it technically superior for many use cases. It effectively democratizes secure remote access for those willing to manage their own infrastructure.

Pros

  • Free self-hosting capability
  • End-to-end encryption
  • Lightweight Rust architecture
  • No administrative privileges required
  • Cross-platform (Windows/Mac/Linux/Mobile)

Cons

  • Complex self-hosting setup
  • Linux Wayland compatibility issues
  • Address book requires Pro
  • Past certificate security oversight
  • No built-in web console (Free)
8
Expert Score
9.3 / 10
731
66
ALL-IN-ONE SUPPORT
8
Remote Access Plus
9.3

Remote Access Plus

Remote Access Plus
View Website
Remote Access Plus is a powerful solution for small businesses in the SaaS industry, offering comprehensive remote desktop management. Its rich feature-set enables SaaS professionals to troubleshoot issues, manage assets, and ensure seamless operations remotely, meeting the specific needs of a geographically distributed workforce.
Remote Access Plus is a powerful solution for small businesses in the SaaS industry, offering comprehensive remote desktop management. Its rich feature-set enables SaaS professionals to troubleshoot issues, manage assets, and ensure seamless operations remotely, meeting the specific needs of a geographically distributed workforce.
ALL-IN-ONE SUPPORT

Best for teams that are

  • IT help desk technicians needing advanced diagnostic tools and remote troubleshooting.
  • Organizations supporting a largely remote workforce across Windows, Mac, and Linux.

Skip if

  • Casual users seeking a basic, straightforward desktop access tool without admin features.

Expert Take

Our analysis shows Remote Access Plus distinguishes itself with a robust 'System Manager' suite that includes over 12 diagnostic tools, allowing technicians to resolve issues via command prompt or registry access without interrupting the end-user. Research indicates it offers exceptional value with a permanently free tier for small setups and transparent pricing for scaling. Combined with SOC 2 Type II and ISO 27001 certifications, it provides a secure, enterprise-ready solution that integrates deeply with ServiceDesk Plus.

Pros

  • 12+ diagnostic tools (Registry, CMD)
  • Free edition for 10 computers
  • Voice, video, and text chat
  • Wake on LAN & Remote Shutdown
  • SOC 2 & ISO 27001 certified

Cons

  • Mobile app performance issues
  • Limited macOS functionality vs Windows
  • Support response can be delayed
  • High bandwidth usage on mobile
  • Ecosystem heavily favors Zoho products
9
Expert Score
9.3 / 10
376
157
9
LogMeIn Remote Access Software
9.3

LogMeIn Remote Access Software

LogMeIn Remote Access Software
View Website
LogMeIn, a leading SaaS solution, provides AI-driven remote access and support software designed to reduce complexity, enhance productivity and meet the stringent security demands of SaaS companies. Its ability to enable remote system administration and manage network infrastructure in a secure environment makes it an invaluable tool in this industry.
LogMeIn, a leading SaaS solution, provides AI-driven remote access and support software designed to reduce complexity, enhance productivity and meet the stringent security demands of SaaS companies. Its ability to enable remote system administration and manage network infrastructure in a secure environment makes it an invaluable tool in this industry.

Best for teams that are

  • Large businesses and enterprise IT teams needing robust endpoint management and reliable access.
  • Professionals needing remote printing, multi-monitor support, and large cloud storage.

Skip if

  • Casual users or individuals looking for an affordable, basic remote desktop tool.
  • Small teams on a tight budget, as it is one of the most expensive options available.

Expert Take

LogMeIn is an industry favorite for SaaS companies because it not only ensures secure remote access to systems but also enhances productivity by streamlining processes. Its AI-driven tools are tailored to handle the unique demands of IT, Networking & System Administration in SaaS companies. The robust security measures make it a reliable choice for managing sensitive data and systems remotely.

Pros

  • AI-driven tools
  • Robust security measures
  • Simplified remote access
  • Enhanced productivity
  • Reduced IT complexity

Cons

  • Interface can be complex for beginners
  • Subscription can be pricey for small businesses
10
Expert Score
8.9 / 10
505
64
10
Apache Guacamole
8.9

Apache Guacamole

Apache Guacamole
View Website
Apache Guacamole is a clientless remote desktop gateway designed specifically for SaaS companies. It supports standard protocols such as VNC, RDP, and SSH, thereby addressing the need for remote access and control of cloud-based software solutions.
Apache Guacamole is a clientless remote desktop gateway designed specifically for SaaS companies. It supports standard protocols such as VNC, RDP, and SSH, thereby addressing the need for remote access and control of cloud-based software solutions.

Best for teams that are

  • Organizations in regulated industries needing full data sovereignty via a self-hosted solution.
  • IT teams wanting clientless, browser-based remote desktop access without installing agents.

Skip if

  • Non-technical users, as installation and configuration require technical expertise.
  • Users who prefer native desktop applications with polished user interfaces over web portals.

Expert Take

Our analysis shows Apache Guacamole transforms any web browser into a secure, enterprise-grade remote access gateway without requiring client plugins. Research indicates it uniquely bridges the gap between legacy protocols (RDP, VNC) and modern infrastructure (Kubernetes) while remaining entirely free and open-source. Based on documented features, its ability to provide granular session recording and enforce MFA makes it a powerful bastion host alternative for IT teams.

Pros

  • Clientless HTML5 remote desktop access
  • Free and open-source (Apache License)
  • Supports RDP, VNC, SSH, Kubernetes
  • Granular session recording and auditing
  • Strong MFA and LDAP/AD integration

Cons

  • Poor audio/video playback performance
  • Clipboard sync limited by browser
  • No direct local printing support
  • Complex setup for non-technical users
  • High CPU usage for graphical sessions
11
Expert Score
8.8 / 10
628
94
11
RemotePC™ - Secure Remote Access Solution
8.8

RemotePC™ - Secure Remote Access Solution

RemotePC™ - Secure Remote Access Solution
View Website
RemotePC™ is a robust and secure remote access software designed to cater to the needs of SaaS companies. It offers secure, fast and simple remote desktop and mobile support, enabling unlimited technicians to access up to 100 computers. This makes it ideal for SaaS companies looking for efficient and secure remote access capabilities for their IT and network administration needs.
RemotePC™ is a robust and secure remote access software designed to cater to the needs of SaaS companies. It offers secure, fast and simple remote desktop and mobile support, enabling unlimited technicians to access up to 100 computers. This makes it ideal for SaaS companies looking for efficient and secure remote access capabilities for their IT and network administration needs.

Best for teams that are

  • Small businesses needing budget-friendly remote access with unlimited users.
  • Remote workers wanting simple web-based access without installing client software.

Skip if

  • Enterprises requiring deep third-party integrations like ServiceNow or Jira.
  • IT teams needing advanced patch management and automated monitoring tools.

Expert Take

Our analysis shows RemotePC delivers exceptional value by combining enterprise-grade security certifications like SOC 2 and ISO 27001 with an aggressive price point. Research indicates its RDP Connector is a standout feature, allowing secure access to Windows systems without the complexity of a VPN. Based on documented features, it is a robust choice for businesses needing scalable, always-on access, provided they navigate the renewal pricing structure carefully.

Pros

  • RDP Connector allows VPN-free access
  • SOC 2 Type 2 & ISO 27001 certified
  • Highly affordable first-year pricing
  • Web access requires no software installation
  • Unlimited concurrent access on Enterprise plans

Cons

  • Renewal prices significantly higher than first year
  • Documented difficulties with cancellation process
  • Occasional screen lag reported by users
  • Performance Viewer app is Windows-only
  • Fewer integrations than premium competitors
12
Expert Score
8.5 / 10
692
147
12
Zoho Assist - Remote Support
8.5

Zoho Assist - Remote Support

Zoho Assist - Remote Support
View Website
Zoho Assist, a cloud-based remote desktop software, caters explicitly to the needs of SaaS companies. It offers robust remote support and access capabilities, streamlining IT, networking, and system administration processes. Its vast array of features is designed to enhance operational efficiency in a remote work environment.
Zoho Assist, a cloud-based remote desktop software, caters explicitly to the needs of SaaS companies. It offers robust remote support and access capabilities, streamlining IT, networking, and system administration processes. Its vast array of features is designed to enhance operational efficiency in a remote work environment.

Best for teams that are

  • Small to mid-sized IT support teams needing affordable and secure remote troubleshooting.
  • Help desks requiring easy web-based access to support external clients quickly.

Skip if

  • Large enterprise IT teams requiring highly complex, enterprise-scale management features.
  • Users heavily reliant on seamless, lag-free control of mobile devices.

Expert Take

Zoho Assist is a standout for its robust remote support and access capabilities tailored for SaaS companies. It simplifies IT, networking and system administration tasks, making it an instrumental tool for managing remote operations. Its secure data transfer feature provides a secure environment for operations, which is critical for SaaS companies handling sensitive data. Additionally, the easy integration with other Zoho products makes it a versatile addition to any software suite.

Pros

  • Reliable remote access
  • Secure data transfer
  • Easy integration with other Zoho products
  • 24/7 customer support

Cons

  • Limited features in the free plan
  • Interface may seem overwhelming
  • Relies heavily on internet connection quality

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 Parallels RAS (Remote Application Server)
Yes No Yes - 30 days No Yes Email/Ticket only Not specified Microsoft 365, Azure, AWS Yes Contact for pricing
2 Splashtop Remote Access Software
Yes No Yes - 7 days No Yes Yes SOC 2 Microsoft Teams, Slack, Google Workspace Enterprise plans only $17/month
3 Dameware Remote Everywhere
Yes No Yes - 14 days No Enterprise API only Email/Ticket only Not specified SolarWinds Orion, Active Directory, Microsoft 365 Yes $540/year
4 Parallels Desktop for Mac
No No Yes - 14 days No No Email/Ticket only No None specified No $99.99/year
5 RealVNC Remote Access
Yes No Yes - 14 days No Yes Yes ISO 27001 Microsoft Teams, Slack, Jira Yes $3.39/month
6 Remote Utilities: Remote Desktop
Yes Yes No No No Email/Ticket only No None specified No $99 one-time
7 RustDesk
Yes Yes No No No Email/Ticket only No None specified No Free
8 Remote Access Plus
Yes No Yes - 30 days No Yes Email/Ticket only Not specified ServiceDesk Plus, Active Directory, Microsoft 365 Yes Contact for pricing
9 LogMeIn Remote Access Software
Yes No Yes - 14 days No Enterprise API only Yes SOC 2 Microsoft 365, Slack, Salesforce Yes $30/month
10 Apache Guacamole
Web-only Yes No No Yes Email/Ticket only No None specified No Free
1

Parallels RAS (Remote Application Server)

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Azure, AWS
Supports SSO
Yes
Starting Price
Contact for pricing
2

Splashtop Remote Access Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Microsoft Teams, Slack, Google Workspace
Supports SSO
Enterprise plans only
Starting Price
$17/month
3

Dameware Remote Everywhere

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
SolarWinds Orion, Active Directory, Microsoft 365
Supports SSO
Yes
Starting Price
$540/year
4

Parallels Desktop for Mac

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
No
Popular Integrations
None specified
Supports SSO
No
Starting Price
$99.99/year
5

RealVNC Remote Access

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Microsoft Teams, Slack, Jira
Supports SSO
Yes
Starting Price
$3.39/month
6

Remote Utilities: Remote Desktop

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
No
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
No
Popular Integrations
None specified
Supports SSO
No
Starting Price
$99 one-time
7

RustDesk

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
No
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
No
Popular Integrations
None specified
Supports SSO
No
Starting Price
Free
8

Remote Access Plus

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
ServiceDesk Plus, Active Directory, Microsoft 365
Supports SSO
Yes
Starting Price
Contact for pricing
9

LogMeIn Remote Access Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Microsoft 365, Slack, Salesforce
Supports SSO
Yes
Starting Price
$30/month
10

Apache Guacamole

Has Mobile App
Web-only
Has Free Plan
Yes
Has Free Trial
No
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
No
Popular Integrations
None specified
Supports SSO
No
Starting Price
Free

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How We Rank Products

Our Evaluation Process

The 'How We Choose' section for remote desktop and access tools for SaaS companies outlines a comprehensive evaluation methodology that prioritizes key factors such as specifications, features, customer reviews, and ratings. Specific considerations for this category include security measures, ease of use, compatibility with various operating systems, and customer support options, all of which play a vital role in the effectiveness of remote access solutions for businesses. Rankings were determined through an in-depth analysis of product specifications and features, alongside a thorough review of customer feedback and ratings, ensuring a well-rounded understanding of each product's value and performance in the market. The research methodology focuses on comparative analysis of available data, leading to informed recommendations tailored for the needs of SaaS companies.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of remote access features.
  • Rankings based on extensive analysis of user reviews, performance metrics, and industry expert opinions.
  • Selection criteria focus on security protocols, ease of use, and compatibility with SaaS platforms.
How We Evaluate Products

Other Software products for SaaS Companies

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Score Breakdown

0.0 / 10

What This Award Means