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Contact Management Platforms for Recruitment Agencies
Albert Richer

Recruitment agencies operate in a high-stakes environment where candidate data security, rapid sourcing workflows, and seamless client communication determine business success. Enterprise-level agencies handling sensitive placement data should prioritize platforms with comprehensive security certifications—Recruit CRM and Loxo both achieve SOC 2 Type II certification, while Bullhorn adds SOC 1 compliance, creating the audit trails necessary for client disputes and regulatory reviews. If your agency relies heavily on LinkedIn sourcing and GitHub technical recruitment, Recruiterflow's Chrome extension enables one-click candidate capture directly into your pipeline, eliminating the manual data entry that slows down high-volume recruiting cycles. However, Recruiterflow's limited mobile functionality creates friction for recruiters conducting candidate calls or client meetings outside the office. Budget-conscious agencies can leverage Giig Hire's unlimited free tier or Zoho Recruit's $25/month starting price, though both platforms charge separately for advanced features like client portals. If your workflow demands extensive third-party integrations, HubSpot's 1,400+ app marketplace allows custom recruitment stacks through tools like CandidateZip for resume parsing, though this flexibility comes with rigid annual contracts and no early cancellation options. Recruitment agencies operate in a high-stakes environment where candidate data security, rapid sourcing workflows, and seamless client communication determine business success.

Similar Categories
1
Expert Score
9.7 / 10
617
86

Recruiterflow ATS & CRM

Recruiterflow ATS & CRM
View Website
Tailored specifically for recruiting agencies, staffing agencies and executive search firms, Recruiterflow is an AI-first Applicant Tracking System (ATS) and Customer Relationship Management (CRM) software. It automates mundane tasks, streamlines the recruitment process, and enables recruiters to focus on sourcing the best talent.
Tailored specifically for recruiting agencies, staffing agencies and executive search firms, Recruiterflow is an AI-first Applicant Tracking System (ATS) and Customer Relationship Management (CRM) software. It automates mundane tasks, streamlines the recruitment process, and enables recruiters to focus on sourcing the best talent.

Best for teams that are

  • Small to mid-sized agencies wanting modern automation
  • Teams prioritizing ease of use and visual pipelines

Skip if

  • Large enterprises requiring complex back-office finance tools
  • Firms needing heavy VMS integration or on-premise hosting

Expert Take

Our analysis shows Recruiterflow effectively bridges the gap between a CRM and an ATS, specifically targeting agencies with its 'RecOps' philosophy. Research indicates its standout features are the 'Recipes' automation engine and the AIRA AI assistant, which significantly reduce administrative overhead. Unlike legacy enterprise tools, it offers a modern, intuitive interface that users consistently praise, making it a powerful choice for agencies prioritizing speed and efficiency over infinite customization.

Pros

  • Intuitive and easy-to-use interface
  • Powerful 'Recipes' for workflow automation
  • Integrated Chrome extension for sourcing
  • Responsive 24/7 customer support
  • Transparent pricing with free trial

Cons

  • Limited customization for complex needs
  • Mobile experience needs improvement
  • Reporting features could be deeper
  • Occasional integration glitches reported
  • Pricing may be high for solo recruiters
2
Expert Score
9.7 / 10
426
149
VALUE

Bullhorn Recruiting CRM

Bullhorn Recruiting CRM
View Website
Bullhorn is a comprehensive recruitment CRM and staffing software that is built specifically to cater to the needs of recruitment agencies. It streamlines agency workflows, enhances candidate sourcing, and leverages AI for improved results, helping businesses scale without increasing headcount.
Bullhorn is a comprehensive recruitment CRM and staffing software that is built specifically to cater to the needs of recruitment agencies. It streamlines agency workflows, enhances candidate sourcing, and leverages AI for improved results, helping businesses scale without increasing headcount.
VALUE

Best for teams that are

  • Large staffing agencies needing complex compliance and workflows
  • Mid-to-enterprise firms requiring deep back-office integration

Skip if

  • Small agencies or freelancers with limited budgets
  • Teams wanting a modern UI with zero learning curve

Expert Take

Our analysis shows Bullhorn is the 'Salesforce of recruiting,' offering an unmatched ecosystem of over 300 integrations that allows agencies to build a truly custom tech stack. Research indicates it is particularly strong for enterprise scaling, backed by rigorous SOC 1 and SOC 2 Type 2 security certifications that smaller competitors lack. While it has a steeper learning curve, the depth of its unified ATS and CRM capabilities makes it a powerhouse for high-volume staffing firms.

Pros

  • Unified ATS and CRM platform
  • Massive ecosystem of 300+ integrations
  • Enterprise-grade SOC 2 Type 2 security
  • AI-powered candidate matching and automation
  • Highly scalable for large agencies

Cons

  • System performance and speed issues
  • Steep learning curve for new users
  • Opaque pricing and hidden fees
  • Customer support can be unresponsive
  • Outdated user interface elements
3
Expert Score
9.6 / 10
642
110

Giig Hire Recruitment CRM

Giig Hire Recruitment CRM
View Website
Giig Hire's Free Recruitment CRM is a purpose-built SaaS solution for recruitment agencies, streamlining the recruitment process. With its powerful contact management tools, agencies can efficiently track candidates, manage relationships, and facilitate seamless communication.
Giig Hire's Free Recruitment CRM is a purpose-built SaaS solution for recruitment agencies, streamlining the recruitment process. With its powerful contact management tools, agencies can efficiently track candidates, manage relationships, and facilitate seamless communication.

Best for teams that are

  • Freelance recruiters and solo-preneurs just starting out
  • Small agencies needing a free or low-cost all-in-one solution

Skip if

  • Large staffing firms with complex compliance and reporting needs
  • Teams requiring advanced enterprise-grade integrations

Expert Take

Our analysis shows Giig Hire uniquely targets the solo recruiter market by removing the typical barriers to entry: cost and complexity. Research indicates its 'Free Forever' plan is genuinely usable for business operations, offering unlimited candidate and job tracking without forced upgrades. Based on documented features, it successfully consolidates an ATS, CRM, and website builder into a single, intuitive platform.

Pros

  • Free Forever plan includes unlimited data storage
  • All-in-one ATS, CRM, and Website Builder
  • Native Gmail and Outlook email integration
  • No contracts or credit card required
  • High user satisfaction (4.9/5 on Trustpilot)

Cons

  • No native mobile app (browser only)
  • CV parsing limited to 10/month on free plan
  • Lacks advanced enterprise-grade reporting
  • Support limited to business hours
  • Smaller integration ecosystem than major competitors
4
Expert Score
9.5 / 10
542
164

JobDiva Recruitment Software

JobDiva Recruitment Software
View Website
JobDiva is specifically designed for staffing agencies, addressing their unique needs with an award-winning applicant tracking system. It offers a comprehensive solution with over 100 integrations and mobile apps, making it convenient for recruiters to manage contacts, applications, and the entire recruitment process.
JobDiva is specifically designed for staffing agencies, addressing their unique needs with an award-winning applicant tracking system. It offers a comprehensive solution with over 100 integrations and mobile apps, making it convenient for recruiters to manage contacts, applications, and the entire recruitment process.

Best for teams that are

  • High-volume staffing agencies managing VMS and back-office needs
  • Mid-to-large firms requiring end-to-end financial tools

Skip if

  • Small agencies or freelancers wanting a modern, simple interface
  • Teams that do not need VMS integration or complex reporting

Expert Take

Our analysis shows JobDiva stands out for its patented 'skills by years of experience' search technology, which significantly reduces screening time for staffing agencies. Research indicates it uniquely combines ATS, CRM, and VMS synchronization into a single platform, eliminating data silos. Based on documented security certifications like SOC 2 Type II and ISO 27001, it meets rigorous enterprise compliance standards.

Pros

  • Patented 'skills by years of experience' search
  • Unified ATS, CRM, and VMS platform
  • SOC 2 Type II and ISO 27001 certified
  • Native VMS synchronization for staffing
  • 150+ third-party integrations

Cons

  • Outdated and complex user interface
  • High implementation fees ($5k-$50k)
  • Steep learning curve for new users
  • Limited mobile app functionality
  • Opaque pricing structure
5
Expert Score
9.3 / 10
580
83

Nutshell Recruitment CRM

Nutshell Recruitment CRM
View Website
Nutshell is a powerful recruitment CRM designed for talent acquisition professionals. It's feature-rich, offering seamless applicant tracking, relationship building tools and custom pipelines to streamline recruiting processes.
Nutshell is a powerful recruitment CRM designed for talent acquisition professionals. It's feature-rich, offering seamless applicant tracking, relationship building tools and custom pipelines to streamline recruiting processes.

Best for teams that are

  • Sales-focused recruitment teams prioritizing client relationships
  • Small agencies wanting an affordable, easy-to-use CRM pipeline

Skip if

  • Recruiters needing native resume parsing and complex ATS compliance
  • High-volume staffing agencies requiring VMS integrations

Expert Take

Nutshell is tailored for recruitment agencies, offering features that specifically cater to the challenges faced in talent acquisition. It helps streamline recruiting by providing a simple, efficient applicant tracking system. Its custom pipelines and robust contact management tools simplify relationship management with stakeholders. User-friendly interface and powerful features make Nutshell an invaluable tool for recruitment, making the recruitment process more efficient and productive.

Pros

  • Powerful applicant tracking
  • Custom sales pipelines
  • Robust stakeholder relationship tools
  • Easy-to-use interface
  • Efficient contact management

Cons

  • Additional cost for premium features
  • Limited integration with ATS
  • No free plan
6
Expert Score
9.3 / 10
586
129

Recruit CRM

Recruit CRM
View Website
Recruit CRM is tailor-made for recruitment agencies, offering an easy-to-use interface combined with a robust set of features. The software uses AI to enhance the recruitment process, providing customizable solutions that help agencies fill roles faster and expand their business.
Recruit CRM is tailor-made for recruitment agencies, offering an easy-to-use interface combined with a robust set of features. The software uses AI to enhance the recruitment process, providing customizable solutions that help agencies fill roles faster and expand their business.

Best for teams that are

  • Small to mid-sized agencies needing a customizable all-in-one tool
  • Executive search firms requiring strong candidate relationship features

Skip if

  • Corporate HR teams needing full HRIS and payroll integration
  • Large enterprises requiring on-premise hosting

Expert Take

Our analysis shows Recruit CRM effectively bridges the gap between applicant tracking and client management, making it a strong contender for agencies. Research indicates its 'AI-first' approach, featuring GPT-4 integration for content generation and robust resume parsing, significantly reduces manual administrative work. Based on documented features, the unlimited free trial and highly responsive support model lower the barrier to entry and ensure ongoing reliability for growing firms.

Pros

  • Unified ATS and CRM platform
  • AI-powered resume parsing & matching
  • Unlimited free trial available
  • 24/7 responsive customer support
  • Chrome extension for LinkedIn sourcing

Cons

  • Reporting customization can be limited
  • Relies on Zapier for many integrations
  • API access restricted to higher plans
  • Bulk texting locked in higher tiers
  • Mobile app functionality varies by user
7
Expert Score
9.2 / 10
356
145

Loxo: Talent Intelligence Platform

View Website
Loxo is a comprehensive and versatile talent intelligence platform specifically designed for recruitment agencies. It combines ATS, CRM, outbound recruitment, data & sourcing tools into a single, efficient platform, enabling recruiters to become hiring machines. It addresses industry needs by eliminating the complexity of handling multiple tools and improves the speed and accuracy of talent sourcing and management.
Loxo is a comprehensive and versatile talent intelligence platform specifically designed for recruitment agencies. It combines ATS, CRM, outbound recruitment, data & sourcing tools into a single, efficient platform, enabling recruiters to become hiring machines. It addresses industry needs by eliminating the complexity of handling multiple tools and improves the speed and accuracy of talent sourcing and management.

Best for teams that are

  • Executive search firms prioritizing AI sourcing and data
  • Recruiters wanting a unified platform with built-in contact databases

Skip if

  • Budget-conscious small teams due to higher cost structures
  • Users preferring simple, standalone ATS tools over complex suites

Expert Take

Our analysis shows Loxo effectively eliminates the 'frankestack' of disconnected recruiting tools by unifying a massive 1.2 billion profile database directly with ATS and CRM workflows. Research indicates its SOC 2 Type II certification and AI-driven outreach provide enterprise-grade power that legacy systems often lack. Based on documented features, it is particularly strong for agencies and high-growth teams that need to source and engage talent without switching between multiple platforms.

Pros

  • Integrated 1.2 billion profile sourcing database
  • Unified ATS, CRM, and Outreach workflow
  • SOC 2 Type II certified security
  • AI-driven candidate matching and ranking
  • Built-in Sales CRM for business development

Cons

  • Expensive per-user pricing for small teams
  • Limited customization for forms and portals
  • No full-featured mobile app available
  • Advanced features require custom enterprise quotes
  • Steep learning curve for advanced AI tools
8
Expert Score
8.8 / 10
532
111

HubSpot Smart CRM

HubSpot Smart CRM
View Website
HubSpot's Smart CRM is designed specifically for staffing and recruiting agencies, simplifying candidate management, automating workflows, and tracking job placements. Its functionalities directly address the industry's needs for an efficient, organized, and streamlined recruitment process, helping agencies achieve better results.
HubSpot's Smart CRM is designed specifically for staffing and recruiting agencies, simplifying candidate management, automating workflows, and tracking job placements. Its functionalities directly address the industry's needs for an efficient, organized, and streamlined recruitment process, helping agencies achieve better results.

Best for teams that are

  • Agencies focusing heavily on business development and marketing
  • Teams wanting to track client deals alongside marketing efforts

Skip if

  • Recruiters needing a dedicated ATS with resume parsing out-of-the-box
  • High-volume staffing firms needing VMS or temp-desk management

Expert Take

Our analysis shows HubSpot transforms recruitment from a transactional process into an inbound marketing engine. While it lacks the out-of-the-box resume parsing of dedicated ATS tools, research indicates its superior automation workflows and massive integration ecosystem allow agencies to build a more modern, candidate-centric stack. It is particularly powerful for agencies that want to nurture passive talent pools rather than just process active applications.

Pros

  • Superior UI/UX compared to legacy ATS tools
  • Powerful marketing automation for candidate nurturing
  • Massive ecosystem with 1,400+ integrations
  • Free entry-level CRM for startups
  • Unified sales and recruiting data

Cons

  • Steep price jump from Starter to Pro
  • No native resume parsing functionality
  • Mandatory onboarding fees for Pro tiers
  • Requires customization to mimic ATS logic
  • Annual contracts with no early exit
9
Expert Score
8.8 / 10
662
68
RATED

Salesforce Recruiting CRM

Salesforce Recruiting CRM
View Website
Salesforce's Recruiting CRM is a game-changer for recruitment agencies, integrating client management, talent tracking, and deal closing into one centralized system. It increases efficiency and accelerates the placement process by seamlessly connecting recruiters, candidates, and clients.
Salesforce's Recruiting CRM is a game-changer for recruitment agencies, integrating client management, talent tracking, and deal closing into one centralized system. It increases efficiency and accelerates the placement process by seamlessly connecting recruiters, candidates, and clients.
RATED

Best for teams that are

  • Enterprise firms needing limitless customization and scalability
  • Organizations already deeply integrated into the Salesforce ecosystem

Skip if

  • Small agencies with limited IT resources or budget
  • Teams wanting an out-of-the-box solution without configuration

Expert Take

Salesforce Recruiting CRM stands out in the recruitment industry for its holistic approach to the recruitment process. It eliminates common bottlenecks by providing recruiters with a 360-degree view of their clients and candidates. Its advanced analytics and reporting features help agencies make data-driven decisions and optimize their recruitment strategies. Moreover, it's built on the trusted Salesforce platform, ensuring reliability and seamless integration with other business tools.

Pros

  • Streamlined recruitment process
  • Advanced analytics
  • Customizable dashboards
  • Integration with other Salesforce products

Cons

  • Can be complex for beginners
  • Pricing might be high for small agencies
10
Expert Score
8.3 / 10
498
82

Zoho Recruit CRM

Zoho Recruit CRM
View Website
Zoho Recruit CRM is a SaaS solution specifically designed to address the complex needs of recruitment agencies. It streamlines the recruitment process, improves candidate relationships, and reduces time-to-hire, making it an essential tool in a competitive industry.
Zoho Recruit CRM is a SaaS solution specifically designed to address the complex needs of recruitment agencies. It streamlines the recruitment process, improves candidate relationships, and reduces time-to-hire, making it an essential tool in a competitive industry.

Best for teams that are

  • Small to mid-sized businesses already in the Zoho ecosystem
  • Budget-conscious agencies needing a customizable solution

Skip if

  • Users wanting a highly modern UI without setup complexity
  • Large enterprises needing guaranteed white-glove support SLAs

Expert Take

Our analysis shows Zoho Recruit uniquely democratizes enterprise-grade technology by including DaXtra resume parsing—typically a high-cost standalone tool—within an affordable subscription. Research indicates it effectively bridges the gap between ATS and CRM, allowing for deep candidate relationship management alongside traditional tracking. With robust HIPAA and GDPR compliance tools documented in their support resources, it stands out as a secure, high-value option for SMBs already invested in the Zoho ecosystem.

Pros

  • Includes enterprise-grade DaXtra resume parsing
  • Highly competitive pricing with free tier
  • Seamless integration with Zoho ecosystem
  • Built-in AI for matching and scoring
  • HIPAA and GDPR compliance features

Cons

  • User interface feels outdated and cluttered
  • Client Portal requires extra monthly fee
  • Steep learning curve for customization
  • Support response times can be slow
  • Mobile app has limited functionality

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 Recruiterflow ATS & CRM
No No Yes - 14 days Yes Yes Yes Not specified LinkedIn, Slack, Google Workspace Yes $69/user/month
2 Bullhorn Recruiting CRM
Yes No Contact for trial Yes Yes Yes Not specified LinkedIn, Microsoft 365, Gmail Yes Contact for pricing
3 Giig Hire Recruitment CRM
No Yes Not specified No No Email/Ticket only Not specified Limited integrations No Free
4 JobDiva Recruitment Software
Yes No Contact for trial Yes Yes Yes Not specified LinkedIn, Microsoft 365, Gmail Yes Contact for pricing
5 Nutshell Recruitment CRM
Yes No Yes - 14 days Yes Yes Yes Not specified LinkedIn, Slack, Google Workspace Yes $19/month
6 Recruit CRM
Yes Yes Yes - 14 days Yes Yes Yes Not specified LinkedIn, Slack, Google Workspace Yes $25/month
7 Loxo: Talent Intelligence Platform
Yes No Contact for trial Yes Yes Yes Not specified LinkedIn, Slack, Salesforce Yes Contact for pricing
8 HubSpot Smart CRM
Yes Yes Yes - 14 days Yes Yes Yes Not specified LinkedIn, Slack, Google Workspace Yes Free
9 Salesforce Recruiting CRM
Yes No Contact for trial Yes Yes Yes Both LinkedIn, Slack, Microsoft 365 Yes Contact for pricing
10 Zoho Recruit CRM
Yes Yes Yes - 15 days Yes Yes Yes ISO 27001 LinkedIn, Slack, Google Workspace Yes $25/user/month
1

Recruiterflow ATS & CRM

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Slack, Google Workspace
Supports SSO
Yes
Starting Price
$69/user/month
2

Bullhorn Recruiting CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Microsoft 365, Gmail
Supports SSO
Yes
Starting Price
Contact for pricing
3

Giig Hire Recruitment CRM

Has Mobile App
No
Has Free Plan
Yes
Has Free Trial
Not specified
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
No
Starting Price
Free
4

JobDiva Recruitment Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Microsoft 365, Gmail
Supports SSO
Yes
Starting Price
Contact for pricing
5

Nutshell Recruitment CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Slack, Google Workspace
Supports SSO
Yes
Starting Price
$19/month
6

Recruit CRM

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Slack, Google Workspace
Supports SSO
Yes
Starting Price
$25/month
7

Loxo: Talent Intelligence Platform

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Slack, Salesforce
Supports SSO
Yes
Starting Price
Contact for pricing
8

HubSpot Smart CRM

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Slack, Google Workspace
Supports SSO
Yes
Starting Price
Free
9

Salesforce Recruiting CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
LinkedIn, Slack, Microsoft 365
Supports SSO
Yes
Starting Price
Contact for pricing
10

Zoho Recruit CRM

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 15 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
LinkedIn, Slack, Google Workspace
Supports SSO
Yes
Starting Price
$25/user/month

Similar Categories

How We Rank Products

Our Evaluation Process

In the evaluation of contact management platforms for recruitment agencies, key factors include specifications such as integration capabilities, user interface design, and functionality tailored to recruitment processes. Customer reviews and ratings form an essential part of the analysis, providing insights into user satisfaction and common pain points, while the value offered by each product in relation to its pricing is carefully considered. Important considerations specific to this category include the ability to streamline candidate tracking, facilitate communication between teams, and enhance data management, which are crucial for recruitment efficiency. The research methodology focuses on comparing these specifications, analyzing customer feedback, and reviewing ratings across multiple platforms to determine an objective ranking that reflects their effectiveness and suitability for recruitment agencies.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of features specific to recruitment agencies.
  • Rankings based on a thorough evaluation of user reviews, expert opinions, and platform capabilities.
  • Selection criteria focus on essential functionalities and integration options for effective contact management in recruitment.

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Score Breakdown

0.0 / 10

What This Award Means