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Jamf
jamf.com · Jamf MDM Solution · scored Dec 202514 years of same-day Apple support, quality now dips
Best forOrganizations running a mostly Apple fleet at enterprise scale.
An Apple enterprise device management platform with zero-touch deployment and the largest Apple IT community.
Upside
- 14 years of same-day Apple OS support
- Largest Apple IT community (Jamf Nation)
- StateRAMP and ISO 27701 certified
Catch
- Support quality reportedly declining
- Minimum device counts on premium plans
- Steep learning curve for new admins
Editor's takeJamf has delivered same-day support for new Apple OS releases for 14 consecutive years and manages over 31 million devices for 75,000+ customers. It holds StateRAMP Authorization plus ISO 27701 and SOC 2 Type 2 certifications. Recent layoffs have coincided with user complaints about slower support and a mandatory AI chatbot before reaching a human agent.
How much does Jamf cost?
Jamf Now starts at $4 per device a month with the first three devices free. The Business plan runs $13.65 per device a month billed annually, and Pro and Business plans often require a 25 to 50 device minimum.
Does Jamf support non-Apple devices?
No, Jamf is built specifically for Apple devices, though it integrates with Microsoft Intune and Entra ID so mixed-fleet organizations can manage Windows devices alongside it.
The evidence: 6 criteria, 2 penalties (−0.10 points)
Score adjustments−0.10 points in total











