1
C
C
CloudTalk
cloudtalk.io · CloudTalk VoIP for Recruitment · scored Dec 2025CloudTalk covers local numbers in 160+ countries
Best forGlobal agencies needing local numbers and deep ATS integration
From $20 per user/mo
SOC 2ISO 27001ATS integration
Top score
8.9Product9.2Market8.8Usability8.5Value9.3Integrations9.4Security
Recruitment-focused VoIP platform with native ATS integrations for Greenhouse, Lever, and Workable.
Standout factCloudTalk offers local phone numbers in more than 160 countries.cloudtalk.io
Biggest catchThe Power Dialer requires the $49 per month Expert plan or a paid add-on.justcall.io
$20/user/moStarting pricecloudtalk.io
160+Countries with local numberscloudtalk.io
$49/user/moExpert plan pricejustcall.io
Plans
Starter$20/user/mo
Most chosenExpert$49/user/mo
includes Power Dialer, Salesforce
Source: justcall.io
Upside
- Native integrations with Greenhouse, Lever, Workable
- Local numbers in 160+ countries
- SOC 2 Type II and ISO 27001 certified
Catch
- Mobile app lags behind desktop
- Power Dialer needs the Expert plan
- AI features cost extra per agent
Pick it ifGlobal agencies needing local numbers and deep ATS integration
Skip it ifVery small businesses with minimal call volume needs
PricingFrom $20 per user per month, Power Dialer requires Expert plan at $49
Editor's takeCloudTalk builds recruitment-specific tools on top of standard VoIP, with two-way sync to Greenhouse, Lever, Workable, and Bullhorn that logs calls straight into candidate profiles. It holds SOC 2 Type II and ISO 27001 certification and counts DHL and Uber among its customers. The catch is pricing structure: essentials like the Power Dialer and Salesforce integration sit behind the $49 per month Expert tier.
How much does CloudTalk cost for recruiting teams?
Plans start at $20 per user per month. The Power Dialer and Salesforce integration require the Expert plan at $49 per user per month or a paid add-on.
Which ATS platforms does CloudTalk integrate with?
CloudTalk offers native two-way integrations with Greenhouse, Lever, Workable, and Bullhorn, automatically logging calls and SMS activity directly into candidate records.
The evidence: 6 criteria, 3 penalties (−0.15 points)
8.9
Product Capability & DepthLooked for: We evaluate the breadth of recruitment-specific telephony features, such as power dialers, call recording, and AI-driven candidate screening tools.CloudTalk offers a robust suite including Smart and Power Dialers, IVR, and AI voice agents that handle first-round screening. It supports local numbers in 160+ countries, essential for global recruitment. Advanced features like AI call summaries and sentiment analysis are available but often require higher tiers or add-ons.cloudtalk.iocloudtalk.iocloudtalk.io
9.2
Market Credibility & Trust SignalsLooked for: We assess industry reputation, user reviews from verified platforms, and adoption by major recruitment or enterprise clients.CloudTalk holds a strong market position, evidenced by its placement in G2's Top 50 Customer Service Software 2024. It is trusted by major global brands like DHL and Uber. User reviews across platforms like G2 and Capterra are generally positive, highlighting reliability and call quality, though some recent feedback notes support delays.cloudtalk.iocloudtalk.io
8.8
Usability & Customer ExperienceLooked for: We examine the ease of setup, interface intuitiveness, mobile app performance, and quality of customer support.Users consistently praise the desktop interface for its intuitiveness and ease of onboarding. However, the mobile application receives criticism for being outdated and less functional than the desktop version. Customer support is generally rated well but has faced complaints regarding response times on lower-tier plans.cloudtalk.iothecxlead.comg2.com
8.5
Value, Pricing & TransparencyLooked for: We analyze pricing structures, hidden costs, and the inclusion of essential features in base plans.CloudTalk offers a low entry price ($25/user/mo), but essential recruitment features like the Power Dialer and Salesforce integration are locked behind the 'Expert' plan ($49/user/mo) or sold as add-ons. This structure can make scaling expensive compared to all-inclusive competitors.cloudtalk.iojustcall.iojustcall.io
9.3
Integrations & Ecosystem StrengthLooked for: We evaluate the depth and breadth of integrations with Applicant Tracking Systems (ATS) and CRMs critical for recruitment.CloudTalk excels here with deep, native integrations for major ATS platforms like Greenhouse, Lever, Workable, and Bullhorn. Features include 2-way sync, automatic call logging, and click-to-call directly from candidate profiles, significantly reducing manual data entry for recruiters.cloudtalk.iosupport.greenhouse.iocloudtalk.io
9.4
Security, Compliance & Data ProtectionLooked for: We verify security certifications, data residency options, and compliance with regulations like GDPR and SOC 2.CloudTalk demonstrates top-tier security standards with SOC 2 Type II compliance, ISO 27001 certification, and full GDPR adherence. They offer data residency options and use encrypted AWS/Google Cloud data centers, making them suitable for enterprise and healthcare (HIPAA compliant) recruitment.cloudtalk.iocloudtalk.iocloudtalk.io
Score adjustments−0.15 points in total
−0.06Users report the mobile application is outdated, lacks key features found on the desktop version, and suffers from reliability issues.g2.com · severity 60/100
−0.04Key features like the Power Dialer, Salesforce integration, and AI intelligence are restricted to expensive tiers or charged as add-ons.justcall.io · severity 55/100
−0.05Some users on lower-tier plans report slower customer support response times and difficulties with account cancellation.callhippo.com · severity 45/100
