Best for teams that are
- Staffing firms wanting an all-in-one ATS, CRM, and projects
- Agencies that prioritize responsive, high-quality support
- Teams needing deep customization and workflow automation
Skip if
- Corporate HR departments (designed specifically for agencies)
- Users wanting a tool with absolutely no learning curve
- Firms needing a dedicated separate CRM
Expert Take
Our analysis shows Tracker-RMS stands out by effectively unifying the entire staffing lifecycle—from recruitment to back-office timesheets—into a single platform. Research indicates its unique inclusion of facial recognition technology for onboarding compliance is a significant differentiator in the market. Furthermore, documented user feedback consistently praises their 'relationships first' approach to support, offering live human assistance where competitors often rely on bots.
Pros
- Unified ATS, CRM, and Back Office
- Facial recognition for secure onboarding
- Exceptional live human customer support
- No annual contract for Starter plans
- Integrates with 1,000+ job boards
Cons
- Mobile app has limited functionality
- Steep learning curve for reporting
- Automation module costs extra
- Back office module costs extra
- Complex setup for advanced workflows