B
Box
box.com · Box Secure File Sharing · scored Dec 2025Box offers unlimited storage, support draws complaints
Best forRegulated agencies needing FedRAMP-grade compliance and unlimited business storage.
Secure file sharing with unlimited storage, FedRAMP High authorization, and 1,500+ integrations.
Free vs paid
Free plan
$0- Limited storage
- Basic sharing
Business from
$15/user/mo- Unlimited storage
- 1,500+ integrations
Source: box.com
Upside
- Unlimited storage on business plans
- FedRAMP High and HIPAA compliance
- 1,500+ native app integrations
Catch
- 5GB per-file upload limit
- Support response times run slow
- Box Drive has reported sync issues
Editor's takeBox offers unlimited storage on business plans, though single file uploads cap at 5GB. It holds FedRAMP High authorization plus HIPAA and FINRA compliance, and connects to 1,500+ apps. Support response times draw frequent complaints, and Box Drive has documented sync reliability issues.
How much does Box cost?
Business plans start at $15 per user per month, billed annually, with a minimum of 3 users. Storage is unlimited, but single file uploads cap at 5GB.
Is Box customer support good?
Reviews are largely negative. Users report slow response times and difficulty reaching a resolution, even on paid business accounts.
The evidence: 6 criteria, 3 penalties (−0.21 points)
Score adjustments−0.21 points in total












