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Best Business VoIP & Cloud Phone Systems for SaaS Companies to Get in 2026 | Top 11

Albert Richer
Curated by :
Albert Richer
Updated Apr 2, 2026

Browse every solution in this group through our Business VoIP & Cloud Phone Systems overview. Other Software products for SaaS Companies.

Other Software products for SaaS Companies.

Business VoIP & Cloud Phone Systems for SaaS Companies
Albert Richer

Navigating the Cloud: Insights on the Top Business VoIP and Phone Systems for SaaS Companies Market research shows a growing trend among SaaS companies favoring flexible, scalable communication tools, with brands like RingCentral and Zoom Phone consistently receiving praise in user reviews. Comparative analysis of product specs indicates that while features like video conferencing and integration capabilities are often highlighted, many users frequently report that ease of use and customer support are what truly make a difference. Interestingly, industry reports suggest that a significant portion of users—around 67%—value seamless integration with existing tools, making it a key consideration when choosing a VoIP system. Data indicates that price points can vary widely; for instance, services like Grasshopper cater to startups with budget-friendly options starting around $29 per month, while larger enterprises may lean toward more comprehensive packages from providers like Vonage, which often exceed $50 monthly. In the realm of performance, customer feedback trends indicate that reliability and call quality are non-negotiable—after all, nobody wants to sound like they’re talking through a tin can during an important client call. A funny observation in the data? Navigating the Cloud: Insights on the Top Business VoIP and Phone Systems for SaaS Companies Market research shows a growing trend among SaaS companies favoring flexible, scalable communication tools, with brands like RingCentral and Zoom Phone consistently receiving praise in user reviews.

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Similar Categories
1
Expert Score
9.8 / 10
647
82
BEST
ENTERPRISE READY
1
VoIPstudio Business Phone System
9.8

VoIPstudio Business Phone System

VoIPstudio Business Phone System
View Website
VoIPstudio is a business phone system that caters specifically to SaaS companies. It offers scalable call center capabilities at small business prices, allowing businesses to replace their PBX systems, prepare for AI integration, and streamline communication processes.
VoIPstudio is a business phone system that caters specifically to SaaS companies. It offers scalable call center capabilities at small business prices, allowing businesses to replace their PBX systems, prepare for AI integration, and streamline communication processes.
BEST
ENTERPRISE READY

Best for teams that are

  • Businesses requiring substantial international calling.
  • Small inbound-focused teams receiving calls in multiple countries.

Skip if

  • Mobile-heavy or high-outbound calling operations.
  • Teams requiring native video conferencing or a modern interface.

Expert Take

Our analysis shows VoIPstudio stands out for its exceptional transparency and reliability in the SMB space. Unlike many competitors, it offers a financially backed 99.999% uptime SLA and a flexible pay-as-you-go model without locking users into contracts. Research indicates that while the interface may feel utilitarian, the depth of features—including the new AI-powered CX tools—provides enterprise-grade capabilities at a highly accessible price point.

Pros

  • 99.999% Uptime SLA guarantee
  • No contracts or long-term commitments
  • Transparent Pay-as-you-go pricing model
  • 24/7 Multi-lingual customer support
  • Advanced AI call analysis available

Cons

  • Mobile app connectivity issues reported
  • Desktop interface feels dated to some
  • Inbound numbers extra on basic plan
  • No unlimited outbound calling plan
  • Fewer native integrations than giants
2
Expert Score
9.6 / 10
368
82
RATED
BEST FOR SALES TEAMS
2
JustCall Cloud Phone System
9.6

JustCall Cloud Phone System

JustCall Cloud Phone System
View Website
JustCall Cloud Phone System is a powerful transformational communication tool specifically designed for sales and support teams in SaaS companies. It seamlessly integrates communication channels including calls and SMS into a single cloud-based platform, making it easier for teams to streamline operations, boost collaboration, and increase productivity.
JustCall Cloud Phone System is a powerful transformational communication tool specifically designed for sales and support teams in SaaS companies. It seamlessly integrates communication channels including calls and SMS into a single cloud-based platform, making it easier for teams to streamline operations, boost collaboration, and increase productivity.
RATED
BEST FOR SALES TEAMS

Best for teams that are

  • Outbound sales teams needing power dialers and AI tools.
  • Teams needing multi-channel communication with deep CRM integration.

Skip if

  • Teams requiring 99.99% uptime and enterprise-grade reliability.
  • Organizations seeking basic, low-cost single-seat phone lines.

Expert Take

Our analysis shows JustCall effectively bridges the gap between traditional VoIP and modern AI sales coaching, making it a powerful tool for data-driven sales teams. Research indicates its standout strength lies in its ecosystem, offering deep two-way integrations with over 100 CRMs that go beyond simple logging. While connectivity issues have been noted, its robust compliance framework (HIPAA, SOC 2) and advanced conversation intelligence features make it a compelling choice for scaling support and sales operations.

Pros

  • 100+ deep CRM integrations (HubSpot, Salesforce)
  • Local phone numbers in 70+ countries
  • SOC 2 Type 2 and HIPAA compliant
  • AI-powered call transcription and scoring
  • Unified Voice, SMS, and WhatsApp platform

Cons

  • Minimum 2-user seat requirement
  • Mobile app reported as buggy/unstable
  • Occasional call connectivity and quality drops
  • Advanced AI features require expensive add-ons
  • Sales dialer only available in higher tiers
3
Expert Score
9.4 / 10
441
287
VALUE
3
Grasshopper
9.4

Grasshopper

Grasshopper
View Website
Grasshopper is ideal for solopreneurs and small businesses seeking to project a professional image without costly hardware. It separates business and personal calls on a single device, with AI-powered call transcriptions enhancing communication efficiency.
Grasshopper is ideal for solopreneurs and small businesses seeking to project a professional image without costly hardware. It separates business and personal calls on a single device, with AI-powered call transcriptions enhancing communication efficiency.
VALUE

Best for teams that are

  • Solopreneurs and freelancers needing basic business numbers.
  • Startups wanting unlimited users on a single, affordable plan.

Skip if

  • Fast-growing startups needing CRM integrations or video capabilities.
  • Users requiring physical desk phone compatibility.

Expert Take

Grasshopper remains a solid, straightforward choice for solopreneurs and small businesses who need to project a professional image without investing in costly hardware. By effortlessly separating business and personal calls on a single mobile device, it provides an immediate credibility boost for new ventures. Furthermore, recent updates—such as AI-powered call transcriptions and unified conversation threads—demonstrate that GoTo is actively modernizing the platform to suit the needs of on-the-g

Pros

  • Unlimited users on the Solo Plus plan
  • Easily separates business and personal calls
  • New AI-powered call and voicemail transcriptions
  • Requires zero dedicated hardware

Cons

  • Notoriously difficult subscription cancellation process
  • Zero third-party integrations or API access
  • Cannot send outbound faxes
  • Lacks video conferencing capabilities
4
Expert Score
9.4 / 10
542
117
DEVELOPER FRIENDLY
4
VirtualPBX VoIP for Tech Companies
9.4

VirtualPBX VoIP for Tech Companies

VirtualPBX VoIP for Tech Companies
View Website
VirtualPBX's VoIP solution is tailored specifically for SaaS and tech businesses, providing robust, flexible, and scalable telecommunication solutions. Its turn-key solution caters to the unique needs of this industry, fostering enhanced communication and collaboration.
VirtualPBX's VoIP solution is tailored specifically for SaaS and tech businesses, providing robust, flexible, and scalable telecommunication solutions. Its turn-key solution caters to the unique needs of this industry, fostering enhanced communication and collaboration.
DEVELOPER FRIENDLY

Best for teams that are

  • Solopreneurs and teams under 10 employees needing affordable routing.
  • Companies needing highly customizable call routing workflows.

Skip if

  • Users preferring highly modern, intuitive web dashboards.
  • Businesses looking for out-of-the-box advanced video conferencing.

Expert Take

Our analysis shows VirtualPBX distinguishes itself for tech companies through its developer-first capabilities, specifically its robust REST API and Webhooks which allow for deep custom integrations. Research indicates that unlike many competitors who lock advanced routing behind enterprise walls, VirtualPBX makes sophisticated features like AWS integration and HIPAA compliance accessible. Based on documented features, it is an ideal choice for SaaS platforms needing programmable voice without building infrastructure from scratch.

Pros

  • Robust REST API & Webhooks
  • HIPAA Compliant with BAA
  • 99.999% Uptime Reliability
  • 24/7 US-Based Support
  • Unlimited Local Minutes

Cons

  • Dashboard interface can be slow
  • ACD Queues cost $49.99 extra
  • Extra devices cost $9.99/mo
  • No free toll-free minutes on base plan
  • Mixed support response times
5
Expert Score
9.4 / 10
609
94
SCALABLE SOLUTION
5
Crexendo Cloud-Based Phone System
9.4

Crexendo Cloud-Based Phone System

Crexendo Cloud-Based Phone System
View Website
Crexendo is a comprehensive cloud-based communication system built to cater to the unique needs of SaaS companies. The software provides robust communication features such as VoIP phone systems, reliable connectivity, and collaboration tools, enabling businesses to streamline their communication and enhance productivity.
Crexendo is a comprehensive cloud-based communication system built to cater to the unique needs of SaaS companies. The software provides robust communication features such as VoIP phone systems, reliable connectivity, and collaboration tools, enabling businesses to streamline their communication and enhance productivity.
SCALABLE SOLUTION

Best for teams that are

  • Small businesses seeking an all-in-one UCaaS and CCaaS solution.
  • Businesses wanting white-glove setup and strong customer support.

Skip if

  • High-volume businesses requiring predictable, flat-rate budgeting.
  • Companies with complex IT who prefer DIY on-premise systems.

Expert Take

Crexendo shines for its high reliability and scalability, making it a perfect match for SaaS companies that need to maintain high-quality communication as they scale. The cloud-based system reduces the need for physical hardware, resulting in cost savings and increased flexibility. Its mobile and desktop apps allow teams to stay connected no matter where they are, promoting collaboration and efficiency. Plus, it offers 24/7 support to ensure any issues are promptly addressed.

Pros

  • Intuitive interface
  • Reliable connectivity
  • Highly scalable
  • 24/7 support
  • Mobile and desktop apps

Cons

  • No free plan
  • May require high-speed internet
  • Limited integrations
6
Expert Score
9.4 / 10
594
91
GLOBAL CONNECTIVITY
6
GoTo Connect
9.4

GoTo Connect

GoTo Connect
View Website
GoTo Connect is a robust VoIP business phone system designed specifically for SaaS companies. It offers customizable dial plans, unlimited call routing, and auto attendants to streamline communication. In addition, it includes GoTo Connect CX, enhancing customer experience with integrated voice, video, and chat capabilities.
GoTo Connect is a robust VoIP business phone system designed specifically for SaaS companies. It offers customizable dial plans, unlimited call routing, and auto attendants to streamline communication. In addition, it includes GoTo Connect CX, enhancing customer experience with integrated voice, video, and chat capabilities.
GLOBAL CONNECTIVITY

Best for teams that are

  • Multisite businesses needing centralized administration across offices.
  • Small to midsize teams balancing remote work and customer service.

Skip if

  • Micro-businesses or solopreneurs on a tight budget.
  • Teams needing advanced live supervision tools on base plans.

Expert Take

Our analysis shows GoTo Connect stands out for its robust international calling inclusion (50+ countries) and 99.999% uptime guarantee, making it a reliable choice for global SMBs. Research indicates strong compliance credentials, including SOC 2 Type II and HIPAA support, ensuring enterprise-grade security. While the mobile app has usability friction, the visual dial plan editor offers powerful customization for desktop users.

Pros

  • Unlimited international calling to 50+ countries
  • 99.999% uptime guarantee
  • Visual dial plan editor for custom routing
  • Unified voice, video, and messaging platform
  • SOC 2 Type II and HIPAA compliant

Cons

  • Mobile app interface reported as outdated
  • Hidden fees for SMS and toll-free overages
  • Advanced AI features locked behind higher tiers
  • Porting rejection fees apply
  • Dial plan editor can be difficult to modify
7
Expert Score
9.3 / 10
610
151
7
3CX Enterprise Phone System
9.3

3CX Enterprise Phone System

3CX Enterprise Phone System
View Website
3CX is an all-in-one business phone system and contact center solution designed specifically for SaaS companies with 25 or more users. It offers the flexibility to be managed on-premise, in your private cloud, or through 3CX's hosting service, ensuring seamless connectivity and communication within your organization while catering to your security needs.
3CX is an all-in-one business phone system and contact center solution designed specifically for SaaS companies with 25 or more users. It offers the flexibility to be managed on-premise, in your private cloud, or through 3CX's hosting service, ensuring seamless connectivity and communication within your organization while catering to your security needs.

Best for teams that are

  • Businesses wanting cost control via simultaneous call licensing.
  • Organizations comfortable with hands-on, DIY IT management.

Skip if

  • Businesses wanting simple, non-technical setup without IT help.
  • Users needing flawless out-of-the-box mobile app performance.

Expert Take

Our analysis shows 3CX stands out for its unique simultaneous call pricing model, which can generate significant savings for organizations with low concurrency requirements compared to per-user licensing. Research indicates it offers rare deployment flexibility, allowing businesses to choose between on-premise, private cloud, or hosted solutions without sacrificing feature depth. Based on documented features, the inclusion of enterprise-grade tools like OpenAI Whisper transcription and native MS Teams integration makes it a powerful unified communications platform.

Pros

  • Cost-effective simultaneous call pricing
  • Flexible deployment (On-prem/Cloud)
  • Native Microsoft Teams integration
  • Integrated video conferencing (250 users)
  • OpenAI Whisper transcription support

Cons

  • Paid support tickets ($75/incident)
  • History of 2023 security breach
  • Not HIPAA certified out-of-box
  • Hosting fees are extra
  • Complex firewall setup for some
8
Expert Score
9.1 / 10
661
133
8
Aircall: Intelligent Customer Comms
9.1

Aircall: Intelligent Customer Comms

Aircall: Intelligent Customer Comms
View Website
Aircall is a robust, AI-powered communication platform perfect for SaaS companies. It unifies all communication channels, automates various tasks, and provides valuable insights. Its comprehensive integration with CRM and helpdesk systems makes it indispensable for businesses looking to streamline their customer communication processes.
Aircall is a robust, AI-powered communication platform perfect for SaaS companies. It unifies all communication channels, automates various tasks, and provides valuable insights. Its comprehensive integration with CRM and helpdesk systems makes it indispensable for businesses looking to streamline their customer communication processes.

Best for teams that are

  • High-volume sales and support teams needing deep CRM context.
  • Scaling teams requiring 99.99% uptime and clear audio reliability.

Skip if

  • Solopreneurs or businesses needing basic, cheap VoIP services.
  • Companies needing native video conferencing or fax capabilities.

Expert Take

Our analysis shows Aircall is not just a phone system but a data-entry engine for modern sales and support teams. Research indicates its primary strength lies in its deep ecosystem integrations, particularly with HubSpot and Salesforce, which automate call logging and context tracking better than most competitors. While it lacks native video conferencing, its focus on voice reliability and CRM connectivity makes it a top-tier choice for teams that live inside their CRM.

Pros

  • Deep native integrations with HubSpot/Salesforce
  • SOC 2 Type 2 and HIPAA compliant
  • User-friendly interface with rapid setup
  • Advanced call center features (Power Dialer, IVR)
  • Reliable call quality with 99.95% uptime

Cons

  • Expensive entry price with 3-user minimum
  • No native video conferencing features
  • Advanced analytics and AI are paid add-ons
  • Limited SMS/MMS capabilities in some regions
  • Reports of difficult cancellation processes
9
Expert Score
9.0 / 10
670
76
9
Vonage Business Communications
9.0

Vonage Business Communications

Vonage Business Communications
View Website
Vonage is an all-inclusive communication platform for SaaS companies, offering scalable voice, messaging, video, and data capabilities. Its unified communications, contact centers, and communication APIs are flexible and designed specifically for software companies, meeting their varied and dynamic communication needs.
Vonage is an all-inclusive communication platform for SaaS companies, offering scalable voice, messaging, video, and data capabilities. Its unified communications, contact centers, and communication APIs are flexible and designed specifically for software companies, meeting their varied and dynamic communication needs.

Best for teams that are

  • Established businesses wanting highly customizable feature add-ons.
  • Mobile-first teams utilizing SMS and mobile eSIM features.

Skip if

  • Sole proprietors or teams with fewer than 20 members.
  • Users requiring advanced video meeting features like breakout rooms.

Expert Take

Our analysis shows Vonage Business Communications stands out for its enterprise-grade reliability, boasting a documented 99.999% uptime SLA that few competitors match. Research indicates it is particularly strong for regulated industries like healthcare due to its comprehensive HITRUST and HIPAA compliance. While the pricing model relies on add-ons, the depth of its Salesforce integration and programmable API heritage makes it a powerful choice for businesses needing customization beyond standard VoIP features.

Pros

  • 99.999% uptime reliability guarantee
  • Unlimited video meetings for up to 200 participants
  • HIPAA, SOC 2 Type II, and HITRUST compliant
  • Deep integration with Salesforce and Microsoft Teams
  • Robust API platform for custom communication workflows

Cons

  • Call recording and visual voicemail are paid add-ons
  • Strict annual contracts with difficult cancellation
  • Customer support can be difficult to reach
  • Mobile app connectivity issues reported by users
  • Base price increases significantly with essential add-ons
10
Expert Score
8.7 / 10
728
92
10
RingCentral VoIP Service
8.7

RingCentral VoIP Service

RingCentral VoIP Service
View Website
RingCentral's VoIP service is a cloud-based communication solution designed specifically for SaaS companies. It offers features such as cloud PBX and automated attendant, meeting the need for seamless remote communication within the industry. Its extensive integrations and API capabilities make it an ideal fit for software and tech companies.
RingCentral's VoIP service is a cloud-based communication solution designed specifically for SaaS companies. It offers features such as cloud PBX and automated attendant, meeting the need for seamless remote communication within the industry. Its extensive integrations and API capabilities make it an ideal fit for software and tech companies.

Best for teams that are

  • Midsize to enterprise teams needing deep integrations and AI tools.
  • Organizations needing extensive team collaboration and video features.

Skip if

  • Small teams seeking a simple, low-cost basic calling solution.
  • Businesses that only need basic VoIP without collaboration extras.

Expert Take

Our analysis shows RingCentral stands out for its uncompromising approach to security and reliability, evidenced by its rare HITRUST CSF certification and 99.999% uptime SLA. Research indicates it is a powerhouse for enterprises needing deep ecosystem connectivity, particularly with its robust Microsoft Teams and Salesforce integrations. While it carries higher complexity and strict contract terms, it remains the gold standard for regulated industries requiring proven compliance.

Pros

  • 10-year Gartner UCaaS Leader
  • HITRUST CSF & SOC 2 certified
  • 99.999% uptime SLA reliability
  • Deep Microsoft Teams integration
  • Unified voice, video, and messaging

Cons

  • Difficult contract cancellation process
  • Hidden 'Cost Recovery' fees
  • Strict SMS limits on Core plan
  • Integrations locked to higher tiers
  • Mixed customer support reviews
11
Expert Score
8.4 / 10
402
107
11
Zoom Phone VoIP Services
8.4

Zoom Phone VoIP Services

Zoom Phone VoIP Services
View Website
Zoom Phone is a cloud-based VoIP service tailored for SaaS companies. It provides unlimited domestic calls, SMS messaging, voicemail transcription, and call recording. Its seamless integration with various apps makes it ideal for SaaS businesses, providing uninterrupted communication and collaboration.
Zoom Phone is a cloud-based VoIP service tailored for SaaS companies. It provides unlimited domestic calls, SMS messaging, voicemail transcription, and call recording. Its seamless integration with various apps makes it ideal for SaaS businesses, providing uninterrupted communication and collaboration.

Best for teams that are

  • Teams already utilizing Zoom Meetings for their daily workflows.
  • Budget-conscious businesses needing reliable domestic calling.

Skip if

  • Sales teams needing advanced outbound dialers.
  • Contact centers needing deep real-time coaching tools on base plans.

Expert Take

Our analysis shows Zoom Phone excels by unifying communication channels, allowing users to instantly elevate a standard phone call to a video meeting with a single click. Research indicates it leverages the widely familiar Zoom interface, drastically reducing training time for new users. Based on documented features, its deep integrations with Salesforce and Microsoft Teams make it a powerful choice for businesses that want enterprise telephony embedded directly into their existing workflows.

Pros

  • Seamless elevation from call to video meeting
  • Intuitive interface familiar to Zoom users
  • Strong Salesforce and Microsoft Teams integrations
  • Competitive metered and unlimited pricing plans
  • Reliable 99.999% uptime SLA availability

Cons

  • Advanced routing requires Contact Center license
  • Power Pack add-on needed for analytics
  • Mixed reviews on technical support quality
  • Online purchase limit of 99 licenses
  • SMS limited to US and Canada

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 VoIPstudio Business Phone System
Yes No Yes - 30 days Yes Yes Yes Not specified Salesforce, HubSpot, Microsoft Teams Enterprise plans only $4.99/user/month
2 JustCall Cloud Phone System
Yes No Yes - 14 days Yes Yes Yes SOC 2 Salesforce, HubSpot, Slack Yes $24/user/month
3 Grasshopper
Yes No Yes - 7 days Yes No Email/Ticket only Not specified Google Voice, Skype, Slack No $29/month
4 GoTo Connect
Yes No Yes - 14 days Yes Yes Email/Ticket only ISO 27001 Microsoft 365, Salesforce, Slack Yes $24/user/month
5 Crexendo Cloud-Based Phone System
Yes No Yes - 30 days No Enterprise API only Yes Not specified Microsoft Teams, Salesforce, Google Workspace Enterprise plans only $19.99/user/month
6 VirtualPBX VoIP for Tech Companies
Yes No Yes - 14 days Yes Yes Yes Not specified AWS, Salesforce, Slack Yes $24.99/user/month
7 3CX Enterprise Phone System
Yes Freemium Yes - 30 days No Yes Email/Ticket only Not specified Microsoft 365, Salesforce, Google Workspace Enterprise plans only $0/user/month
8 Aircall: Intelligent Customer Comms
Yes No Yes - 7 days Yes Yes Yes SOC 2 Salesforce, HubSpot, Slack Yes $30/user/month
9 Vonage Business Communications
Yes No Contact for trial Yes Yes Yes ISO 27001 Salesforce, Microsoft Teams, Slack Yes $19.99/user/month
10 RingCentral VoIP Service
Yes No Yes - 15 days Yes Yes Yes Both Salesforce, Microsoft 365, Slack Yes $19.99/user/month
1

VoIPstudio Business Phone System

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, HubSpot, Microsoft Teams
Supports SSO
Enterprise plans only
Starting Price
$4.99/user/month
2

JustCall Cloud Phone System

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
$24/user/month
3

Grasshopper

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Voice, Skype, Slack
Supports SSO
No
Starting Price
$29/month
4

GoTo Connect

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Microsoft 365, Salesforce, Slack
Supports SSO
Yes
Starting Price
$24/user/month
5

Crexendo Cloud-Based Phone System

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft Teams, Salesforce, Google Workspace
Supports SSO
Enterprise plans only
Starting Price
$19.99/user/month
6

VirtualPBX VoIP for Tech Companies

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
AWS, Salesforce, Slack
Supports SSO
Yes
Starting Price
$24.99/user/month
7

3CX Enterprise Phone System

Has Mobile App
Yes
Has Free Plan
Freemium
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Salesforce, Google Workspace
Supports SSO
Enterprise plans only
Starting Price
$0/user/month
8

Aircall: Intelligent Customer Comms

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
$30/user/month
9

Vonage Business Communications

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Salesforce, Microsoft Teams, Slack
Supports SSO
Yes
Starting Price
$19.99/user/month
10

RingCentral VoIP Service

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 15 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
Salesforce, Microsoft 365, Slack
Supports SSO
Yes
Starting Price
$19.99/user/month

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How We Rank Products

Our Evaluation Process

In the 'How We Choose' section for Business VoIP & Cloud Phone Systems tailored for SaaS companies, the methodology is centered on a comprehensive evaluation of key factors including specifications, features, customer reviews, and overall ratings. Significant considerations for this category include integration capabilities with existing SaaS platforms, scalability, customer support options, and pricing structures, all vital for businesses looking to optimize communication solutions. Rankings were determined by analyzing data from extensive research on product specifications, synthesizing customer feedback from reputable sources, and evaluating the price-to-value ratio to ensure a balanced assessment of each option. This objective approach allows for a clear comparison of features and benefits, helping SaaS companies make informed decisions about their communication needs.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of features relevant to SaaS companies.
  • Rankings based on in-depth analysis of customer reviews, expert insights, and industry ratings.
  • Selection criteria focus on scalability, reliability, and integration capabilities for business VoIP systems.
How We Evaluate Products

Other Software products for SaaS Companies

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Score Breakdown

0.0 / 10

What This Award Means