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Best Business VoIP & Cloud Phone Systems for SaaS Companies to Get in 2025 | Top 10

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

Browse every solution in this group through our Business VoIP & Cloud Phone Systems overview.

Business VoIP & Cloud Phone Systems for SaaS Companies
Albert Richer

Navigating the Cloud: Insights on the Top Business VoIP and Phone Systems for SaaS Companies Market research shows a growing trend among SaaS companies favoring flexible, scalable communication tools, with brands like RingCentral and Zoom Phone consistently receiving praise in user reviews. Comparative analysis of product specs indicates that while features like video conferencing and integration capabilities are often highlighted, many users frequently report that ease of use and customer support are what truly make a difference. Navigating the Cloud: Insights on the Top Business VoIP and Phone Systems for SaaS Companies Market research shows a growing trend among SaaS companies favoring flexible, scalable communication tools, with brands like RingCentral and Zoom Phone consistently receiving praise in user reviews.

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1
Expert Score
9.8 / 10
594
91
1
GoTo Connect
9.8

GoTo Connect

GoTo Connect
View Website
Pricing model information (e.g., 'Starting at $24/user per month', 'Free trial available', 'Enterprise pricing available')

Why We Love It

GoTo Connect is a game-changer for SaaS companies. Its robust VoIP features and customizable options enable businesses to enhance communication efficiency. The integrated customer experience tools make it easier to manage customer interactions, resulting in improved customer satisfaction and retention. It's not just a phone system; it's a comprehensive communication solution tailored to the needs of SaaS businesses.

Pros

  • Powerful VoIP features
  • Customizable dial plans
  • Unlimited call routing
  • Auto attendants
  • Integrated customer experience tools

Cons

  • Might be overkill for small businesses
  • Does not offer a free version
  • Limited CRM integrations

Pricing model information (e.g., 'Starting at $24/user per month', 'Free trial available', 'Enterprise pricing available')

GoTo Connect is a robust VoIP business phone system designed specifically for SaaS companies. It offers customizable dial plans, unlimited call routing, and auto attendants to streamline communication. In addition, it includes GoTo Connect CX, enhancing customer experience with integrated voice, video, and chat capabilities.

Pros

  • Powerful VoIP features
  • Customizable dial plans
  • Unlimited call routing
  • Auto attendants
  • Integrated customer experience tools

Cons

  • Might be overkill for small businesses
  • Does not offer a free version
  • Limited CRM integrations

Why We Love It

GoTo Connect is a game-changer for SaaS companies. Its robust VoIP features and customizable options enable businesses to enhance communication efficiency. The integrated customer experience tools make it easier to manage customer interactions, resulting in improved customer satisfaction and retention. It's not just a phone system; it's a comprehensive communication solution tailored to the needs of SaaS businesses.

Pros

  • Powerful VoIP features
  • Customizable dial plans
  • Unlimited call routing
  • Auto attendants
  • Integrated customer experience tools

Cons

  • Might be overkill for small businesses
  • Does not offer a free version
  • Limited CRM integrations

Why We Love It

GoTo Connect is a game-changer for SaaS companies. Its robust VoIP features and customizable options enable businesses to enhance communication efficiency. The integrated customer experience tools make it easier to manage customer interactions, resulting in improved customer satisfaction and retention. It's not just a phone system; it's a comprehensive communication solution tailored to the needs of SaaS businesses.

Pricing model information (e.g., 'Starting at $24/user per month', 'Free trial available', 'Enterprise pricing available')

GoTo Connect is a robust VoIP business phone system designed specifically for SaaS companies. It offers customizable dial plans, unlimited call routing, and auto attendants to streamline communication. In addition, it includes GoTo Connect CX, enhancing customer experience with integrated voice, video, and chat capabilities.

2
Expert Score
9.7 / 10
402
107
UNIFIED COMMUNICATIONS
2
Zoom Phone VoIP Services
9.7

Zoom Phone VoIP Services

Zoom Phone VoIP Services
View Website
Enterprise pricing available
UNIFIED COMMUNICATIONS

Why We Love It

Zoom Phone's cloud-based VoIP service is a perfect fit for SaaS companies. It allows for seamless communication and collaboration, crucial for SaaS business operations. Its features, such as unlimited domestic calls, SMS messaging, voicemail transcription, and call recording, directly address needs specific to the industry. The seamless app integrations also make it easier to incorporate into existing workflows and systems.

Pros

  • Unlimited domestic calls
  • SMS messaging
  • Voicemail transcription
  • Call recording
  • Seamless app integrations

Cons

  • Requires stable internet connection
  • International calling rates may apply

Enterprise pricing available

Zoom Phone is a cloud-based VoIP service tailored for SaaS companies. It provides unlimited domestic calls, SMS messaging, voicemail transcription, and call recording. Its seamless integration with various apps makes it ideal for SaaS businesses, providing uninterrupted communication and collaboration.

Pros

  • Unlimited domestic calls
  • SMS messaging
  • Voicemail transcription
  • Call recording
  • Seamless app integrations

Cons

  • Requires stable internet connection
  • International calling rates may apply
UNIFIED COMMUNICATIONS

Why We Love It

Zoom Phone's cloud-based VoIP service is a perfect fit for SaaS companies. It allows for seamless communication and collaboration, crucial for SaaS business operations. Its features, such as unlimited domestic calls, SMS messaging, voicemail transcription, and call recording, directly address needs specific to the industry. The seamless app integrations also make it easier to incorporate into existing workflows and systems.

Pros

  • Unlimited domestic calls
  • SMS messaging
  • Voicemail transcription
  • Call recording
  • Seamless app integrations

Cons

  • Requires stable internet connection
  • International calling rates may apply

Why We Love It

Zoom Phone's cloud-based VoIP service is a perfect fit for SaaS companies. It allows for seamless communication and collaboration, crucial for SaaS business operations. Its features, such as unlimited domestic calls, SMS messaging, voicemail transcription, and call recording, directly address needs specific to the industry. The seamless app integrations also make it easier to incorporate into existing workflows and systems.

Enterprise pricing available

Zoom Phone is a cloud-based VoIP service tailored for SaaS companies. It provides unlimited domestic calls, SMS messaging, voicemail transcription, and call recording. Its seamless integration with various apps makes it ideal for SaaS businesses, providing uninterrupted communication and collaboration.

3
Expert Score
9.5 / 10
661
133
3
Aircall: Intelligent Customer Comms
9.5

Aircall: Intelligent Customer Comms

Aircall: Intelligent Customer Comms
View Website
Pricing starts at $30/user/month, with advanced and custom plans available

Why We Love It

What sets Aircall apart is its AI-powered capabilities coupled with seamless CRM integration, making it a one-stop solution for SaaS companies. It not only allows businesses to automate mundane tasks but also provides them with deep insights to make data-driven decisions. It's a perfect tool to unify and streamline customer communications while keeping a pulse on customer interactions.

Pros

  • Unified communication platform
  • AI-powered automation
  • Deep CRM & Helpdesk integration
  • Valuable communication insights

Cons

  • Can be expensive for smaller businesses
  • May require some training to fully utilize

Pricing starts at $30/user/month, with advanced and custom plans available

Aircall is a robust, AI-powered communication platform perfect for SaaS companies. It unifies all communication channels, automates various tasks, and provides valuable insights. Its comprehensive integration with CRM and helpdesk systems makes it indispensable for businesses looking to streamline their customer communication processes.

Pros

  • Unified communication platform
  • AI-powered automation
  • Deep CRM & Helpdesk integration
  • Valuable communication insights

Cons

  • Can be expensive for smaller businesses
  • May require some training to fully utilize

Why We Love It

What sets Aircall apart is its AI-powered capabilities coupled with seamless CRM integration, making it a one-stop solution for SaaS companies. It not only allows businesses to automate mundane tasks but also provides them with deep insights to make data-driven decisions. It's a perfect tool to unify and streamline customer communications while keeping a pulse on customer interactions.

Pros

  • Unified communication platform
  • AI-powered automation
  • Deep CRM & Helpdesk integration
  • Valuable communication insights

Cons

  • Can be expensive for smaller businesses
  • May require some training to fully utilize

Why We Love It

What sets Aircall apart is its AI-powered capabilities coupled with seamless CRM integration, making it a one-stop solution for SaaS companies. It not only allows businesses to automate mundane tasks but also provides them with deep insights to make data-driven decisions. It's a perfect tool to unify and streamline customer communications while keeping a pulse on customer interactions.

Pricing starts at $30/user/month, with advanced and custom plans available

Aircall is a robust, AI-powered communication platform perfect for SaaS companies. It unifies all communication channels, automates various tasks, and provides valuable insights. Its comprehensive integration with CRM and helpdesk systems makes it indispensable for businesses looking to streamline their customer communication processes.

4
Expert Score
9.4 / 10
610
151
SCALABLE SOLUTIONS
4
3CX Enterprise Phone System
9.4

3CX Enterprise Phone System

3CX Enterprise Phone System
View Website
Free plan available, Pro at $325/yearly, Enterprise at $394/yearly
SCALABLE SOLUTIONS

Why We Love It

3CX is a robust and flexible Enterprise-grade phone system that addresses the communication needs of SaaS companies. The solution offers features like web conferencing, CRM integration, and advanced call center functions, thereby enhancing collaboration, customer engagement, and productivity. The flexibility in deployment options – on-premise or cloud – allows companies to choose what best fits their security and infrastructure requirements.

Pros

  • Powerful communication features
  • Flexible deployment options
  • CRM integration
  • Advanced call center functionalities
  • Web conferencing capabilities

Cons

  • Requires technical expertise for setup
  • Limited advanced features in the free version
  • Lack of 24/7 customer support

Free plan available, Pro at $325/yearly, Enterprise at $394/yearly

3CX is an all-in-one business phone system and contact center solution designed specifically for SaaS companies with 25 or more users. It offers the flexibility to be managed on-premise, in your private cloud, or through 3CX's hosting service, ensuring seamless connectivity and communication within your organization while catering to your security needs.

Pros

  • Powerful communication features
  • Flexible deployment options
  • CRM integration
  • Advanced call center functionalities
  • Web conferencing capabilities

Cons

  • Requires technical expertise for setup
  • Limited advanced features in the free version
  • Lack of 24/7 customer support
SCALABLE SOLUTIONS

Why We Love It

3CX is a robust and flexible Enterprise-grade phone system that addresses the communication needs of SaaS companies. The solution offers features like web conferencing, CRM integration, and advanced call center functions, thereby enhancing collaboration, customer engagement, and productivity. The flexibility in deployment options – on-premise or cloud – allows companies to choose what best fits their security and infrastructure requirements.

Pros

  • Powerful communication features
  • Flexible deployment options
  • CRM integration
  • Advanced call center functionalities
  • Web conferencing capabilities

Cons

  • Requires technical expertise for setup
  • Limited advanced features in the free version
  • Lack of 24/7 customer support

Why We Love It

3CX is a robust and flexible Enterprise-grade phone system that addresses the communication needs of SaaS companies. The solution offers features like web conferencing, CRM integration, and advanced call center functions, thereby enhancing collaboration, customer engagement, and productivity. The flexibility in deployment options – on-premise or cloud – allows companies to choose what best fits their security and infrastructure requirements.

Free plan available, Pro at $325/yearly, Enterprise at $394/yearly

3CX is an all-in-one business phone system and contact center solution designed specifically for SaaS companies with 25 or more users. It offers the flexibility to be managed on-premise, in your private cloud, or through 3CX's hosting service, ensuring seamless connectivity and communication within your organization while catering to your security needs.

5
Expert Score
9.2 / 10
368
82
5
JustCall Cloud Phone System
9.2

JustCall Cloud Phone System

JustCall Cloud Phone System
View Website
Starting at $25/user/month, Enterprise pricing available

Why We Love It

This cloud phone system is a game-changer for SaaS companies, as it provides a central hub for all communication needs. It's not just about making calls and sending messages; it's about improving the way teams work together and how they engage with customers. With its robust integration options, companies can incorporate JustCall into their existing workflows and systems, making the transition smooth and beneficial.

Pros

  • Flexible pricing options
  • Powerful integration capabilities
  • Advanced call routing features
  • Inclusive SMS functionality
  • Easy scalability

Cons

  • Requires internet connectivity
  • Limited advanced features on basic plan

Starting at $25/user/month, Enterprise pricing available

JustCall Cloud Phone System is a powerful transformational communication tool specifically designed for sales and support teams in SaaS companies. It seamlessly integrates communication channels including calls and SMS into a single cloud-based platform, making it easier for teams to streamline operations, boost collaboration, and increase productivity.

Pros

  • Flexible pricing options
  • Powerful integration capabilities
  • Advanced call routing features
  • Inclusive SMS functionality
  • Easy scalability

Cons

  • Requires internet connectivity
  • Limited advanced features on basic plan

Why We Love It

This cloud phone system is a game-changer for SaaS companies, as it provides a central hub for all communication needs. It's not just about making calls and sending messages; it's about improving the way teams work together and how they engage with customers. With its robust integration options, companies can incorporate JustCall into their existing workflows and systems, making the transition smooth and beneficial.

Pros

  • Flexible pricing options
  • Powerful integration capabilities
  • Advanced call routing features
  • Inclusive SMS functionality
  • Easy scalability

Cons

  • Requires internet connectivity
  • Limited advanced features on basic plan

Why We Love It

This cloud phone system is a game-changer for SaaS companies, as it provides a central hub for all communication needs. It's not just about making calls and sending messages; it's about improving the way teams work together and how they engage with customers. With its robust integration options, companies can incorporate JustCall into their existing workflows and systems, making the transition smooth and beneficial.

Starting at $25/user/month, Enterprise pricing available

JustCall Cloud Phone System is a powerful transformational communication tool specifically designed for sales and support teams in SaaS companies. It seamlessly integrates communication channels including calls and SMS into a single cloud-based platform, making it easier for teams to streamline operations, boost collaboration, and increase productivity.

6
Expert Score
9.1 / 10
728
92
SEAMLESS INTEGRATION
REMOTE READY
6
RingCentral VoIP Service
9.1

RingCentral VoIP Service

RingCentral VoIP Service
View Website
Enterprise pricing available
SEAMLESS INTEGRATION
REMOTE READY

Why We Love It

RingCentral's VoIP service stands out in the SaaS industry for its advanced features like cloud PBX and automated attendant, which streamline communication processes. Its cloud-based nature makes it ideal for remote and distributed teams prevalent in SaaS companies. Additionally, its extensive integrations and API capabilities allow it to fit seamlessly into existing tech stacks, making it a favorite among SaaS professionals.

Pros

  • Cloud-based communication
  • Advanced features such as cloud PBX and automated attendant
  • Extensive integrations and API capabilities

Cons

  • May require initial setup support
  • Potential for occasional service disruptions
  • Pricing can be high for small businesses

Enterprise pricing available

RingCentral's VoIP service is a cloud-based communication solution designed specifically for SaaS companies. It offers features such as cloud PBX and automated attendant, meeting the need for seamless remote communication within the industry. Its extensive integrations and API capabilities make it an ideal fit for software and tech companies.

Pros

  • Cloud-based communication
  • Advanced features such as cloud PBX and automated attendant
  • Extensive integrations and API capabilities

Cons

  • May require initial setup support
  • Potential for occasional service disruptions
  • Pricing can be high for small businesses
SEAMLESS INTEGRATION
REMOTE READY

Why We Love It

RingCentral's VoIP service stands out in the SaaS industry for its advanced features like cloud PBX and automated attendant, which streamline communication processes. Its cloud-based nature makes it ideal for remote and distributed teams prevalent in SaaS companies. Additionally, its extensive integrations and API capabilities allow it to fit seamlessly into existing tech stacks, making it a favorite among SaaS professionals.

Pros

  • Cloud-based communication
  • Advanced features such as cloud PBX and automated attendant
  • Extensive integrations and API capabilities

Cons

  • May require initial setup support
  • Potential for occasional service disruptions
  • Pricing can be high for small businesses

Why We Love It

RingCentral's VoIP service stands out in the SaaS industry for its advanced features like cloud PBX and automated attendant, which streamline communication processes. Its cloud-based nature makes it ideal for remote and distributed teams prevalent in SaaS companies. Additionally, its extensive integrations and API capabilities allow it to fit seamlessly into existing tech stacks, making it a favorite among SaaS professionals.

Enterprise pricing available

RingCentral's VoIP service is a cloud-based communication solution designed specifically for SaaS companies. It offers features such as cloud PBX and automated attendant, meeting the need for seamless remote communication within the industry. Its extensive integrations and API capabilities make it an ideal fit for software and tech companies.

7
Expert Score
8.9 / 10
647
82
COST-EFFECTIVE
RELIABLE CONNECTIVITY
7
VoIPstudio Business Phone System
8.9

VoIPstudio Business Phone System

VoIPstudio Business Phone System
View Website
Pricing starts at $4.99/user per month, with enterprise pricing available
COST-EFFECTIVE
RELIABLE CONNECTIVITY

Why We Love It

VoIPstudio is an exceptional tool for SaaS companies because it provides a unified communication solution that fits their business model. Its flexible and scalable features allow companies to expand their communication systems as they grow. Plus, it's ready for AI, which is a huge plus for SaaS companies aiming to leverage the latest technologies. Users love its affordability and the fact they can replace their traditional PBX with a more modern, cloud-based solution.

Pros

  • Affordable pricing
  • Scalable solutions
  • Call center capabilities
  • AI readiness
  • PBX replacement

Cons

  • Requires internet connectivity
  • May have additional costs for international calls
  • Some advanced features only available in higher plans

Pricing starts at $4.99/user per month, with enterprise pricing available

VoIPstudio is a business phone system that caters specifically to SaaS companies. It offers scalable call center capabilities at small business prices, allowing businesses to replace their PBX systems, prepare for AI integration, and streamline communication processes.

Pros

  • Affordable pricing
  • Scalable solutions
  • Call center capabilities
  • AI readiness
  • PBX replacement

Cons

  • Requires internet connectivity
  • May have additional costs for international calls
  • Some advanced features only available in higher plans
COST-EFFECTIVE
RELIABLE CONNECTIVITY

Why We Love It

VoIPstudio is an exceptional tool for SaaS companies because it provides a unified communication solution that fits their business model. Its flexible and scalable features allow companies to expand their communication systems as they grow. Plus, it's ready for AI, which is a huge plus for SaaS companies aiming to leverage the latest technologies. Users love its affordability and the fact they can replace their traditional PBX with a more modern, cloud-based solution.

Pros

  • Affordable pricing
  • Scalable solutions
  • Call center capabilities
  • AI readiness
  • PBX replacement

Cons

  • Requires internet connectivity
  • May have additional costs for international calls
  • Some advanced features only available in higher plans

Why We Love It

VoIPstudio is an exceptional tool for SaaS companies because it provides a unified communication solution that fits their business model. Its flexible and scalable features allow companies to expand their communication systems as they grow. Plus, it's ready for AI, which is a huge plus for SaaS companies aiming to leverage the latest technologies. Users love its affordability and the fact they can replace their traditional PBX with a more modern, cloud-based solution.

Pricing starts at $4.99/user per month, with enterprise pricing available

VoIPstudio is a business phone system that caters specifically to SaaS companies. It offers scalable call center capabilities at small business prices, allowing businesses to replace their PBX systems, prepare for AI integration, and streamline communication processes.

8
Expert Score
8.8 / 10
542
117
VOIP EXCELLENCE
ENTERPRISE GRADE
8
VirtualPBX VoIP for Tech Companies
8.8

VirtualPBX VoIP for Tech Companies

VirtualPBX VoIP for Tech Companies
View Website
Enterprise pricing available
VOIP EXCELLENCE
ENTERPRISE GRADE

Why We Love It

VirtualPBX's VoIP solution is a game-changer for the SaaS and tech industry. It understands the unique communication needs of this industry and provides a solution that not only enhances internal communication but also improves collaboration with clients. Its scalability ensures it grows with your business, and its 24/7 customer support means help is always at hand. Plus, it integrates seamlessly with existing tech infrastructure, making it a hassle-free addition to your business.

Pros

  • Industry-specific VoIP solution
  • Scalable and flexible
  • 24/7 customer support
  • Easy integration with existing tech infrastructure

Cons

  • No free plan available
  • May require technical know-how for setup and customization

Enterprise pricing available

VirtualPBX's VoIP solution is tailored specifically for SaaS and tech businesses, providing robust, flexible, and scalable telecommunication solutions. Its turn-key solution caters to the unique needs of this industry, fostering enhanced communication and collaboration.

Pros

  • Industry-specific VoIP solution
  • Scalable and flexible
  • 24/7 customer support
  • Easy integration with existing tech infrastructure

Cons

  • No free plan available
  • May require technical know-how for setup and customization
VOIP EXCELLENCE
ENTERPRISE GRADE

Why We Love It

VirtualPBX's VoIP solution is a game-changer for the SaaS and tech industry. It understands the unique communication needs of this industry and provides a solution that not only enhances internal communication but also improves collaboration with clients. Its scalability ensures it grows with your business, and its 24/7 customer support means help is always at hand. Plus, it integrates seamlessly with existing tech infrastructure, making it a hassle-free addition to your business.

Pros

  • Industry-specific VoIP solution
  • Scalable and flexible
  • 24/7 customer support
  • Easy integration with existing tech infrastructure

Cons

  • No free plan available
  • May require technical know-how for setup and customization

Why We Love It

VirtualPBX's VoIP solution is a game-changer for the SaaS and tech industry. It understands the unique communication needs of this industry and provides a solution that not only enhances internal communication but also improves collaboration with clients. Its scalability ensures it grows with your business, and its 24/7 customer support means help is always at hand. Plus, it integrates seamlessly with existing tech infrastructure, making it a hassle-free addition to your business.

Enterprise pricing available

VirtualPBX's VoIP solution is tailored specifically for SaaS and tech businesses, providing robust, flexible, and scalable telecommunication solutions. Its turn-key solution caters to the unique needs of this industry, fostering enhanced communication and collaboration.

9
Expert Score
8.6 / 10
609
94
AI-ENHANCED FEATURES
ENHANCED COLLABORATION
9
Crexendo Cloud-Based Phone System
8.6

Crexendo Cloud-Based Phone System

Crexendo Cloud-Based Phone System
View Website
30-day free trial available | Starting at $19.99/user/month
AI-ENHANCED FEATURES
ENHANCED COLLABORATION

Why We Love It

Crexendo shines for its high reliability and scalability, making it a perfect match for SaaS companies that need to maintain high-quality communication as they scale. The cloud-based system reduces the need for physical hardware, resulting in cost savings and increased flexibility. Its mobile and desktop apps allow teams to stay connected no matter where they are, promoting collaboration and efficiency. Plus, it offers 24/7 support to ensure any issues are promptly addressed.

Pros

  • Intuitive interface
  • Reliable connectivity
  • Highly scalable
  • 24/7 support
  • Mobile and desktop apps

Cons

  • No free plan
  • May require high-speed internet
  • Limited integrations

30-day free trial available | Starting at $19.99/user/month

Crexendo is a comprehensive cloud-based communication system built to cater to the unique needs of SaaS companies. The software provides robust communication features such as VoIP phone systems, reliable connectivity, and collaboration tools, enabling businesses to streamline their communication and enhance productivity.

Pros

  • Intuitive interface
  • Reliable connectivity
  • Highly scalable
  • 24/7 support
  • Mobile and desktop apps

Cons

  • No free plan
  • May require high-speed internet
  • Limited integrations
AI-ENHANCED FEATURES
ENHANCED COLLABORATION

Why We Love It

Crexendo shines for its high reliability and scalability, making it a perfect match for SaaS companies that need to maintain high-quality communication as they scale. The cloud-based system reduces the need for physical hardware, resulting in cost savings and increased flexibility. Its mobile and desktop apps allow teams to stay connected no matter where they are, promoting collaboration and efficiency. Plus, it offers 24/7 support to ensure any issues are promptly addressed.

Pros

  • Intuitive interface
  • Reliable connectivity
  • Highly scalable
  • 24/7 support
  • Mobile and desktop apps

Cons

  • No free plan
  • May require high-speed internet
  • Limited integrations

Why We Love It

Crexendo shines for its high reliability and scalability, making it a perfect match for SaaS companies that need to maintain high-quality communication as they scale. The cloud-based system reduces the need for physical hardware, resulting in cost savings and increased flexibility. Its mobile and desktop apps allow teams to stay connected no matter where they are, promoting collaboration and efficiency. Plus, it offers 24/7 support to ensure any issues are promptly addressed.

30-day free trial available | Starting at $19.99/user/month

Crexendo is a comprehensive cloud-based communication system built to cater to the unique needs of SaaS companies. The software provides robust communication features such as VoIP phone systems, reliable connectivity, and collaboration tools, enabling businesses to streamline their communication and enhance productivity.

10
Expert Score
8.5 / 10
670
76
24/7 SUPPORT
CUSTOMIZABLE PLANS
10
Vonage Business Communications
8.5

Vonage Business Communications

Vonage Business Communications
View Website
Free trial available, Pricing starts at $19.99/month per line for small businesses, Enterprise pricing available
24/7 SUPPORT
CUSTOMIZABLE PLANS

Why We Love It

Vonage is a champion for SaaS companies largely due to its robust, flexible, and scalable communication solutions. It offers a simplified way of managing various communication channels - voice, messaging, video, and data - all under one platform. With its powerful API, it can integrate seamlessly with other software, making it a versatile tool for SaaS companies. Add to that, its 24/7 customer support ensures any issues are promptly resolved.

Pros

  • Flexible and scalable solutions
  • Unified communications
  • Robust API capabilities
  • 24/7 customer support

Cons

  • Setup can be complicated
  • Additional features at extra cost

Free trial available, Pricing starts at $19.99/month per line for small businesses, Enterprise pricing available

Vonage is an all-inclusive communication platform for SaaS companies, offering scalable voice, messaging, video, and data capabilities. Its unified communications, contact centers, and communication APIs are flexible and designed specifically for software companies, meeting their varied and dynamic communication needs.

Pros

  • Flexible and scalable solutions
  • Unified communications
  • Robust API capabilities
  • 24/7 customer support

Cons

  • Setup can be complicated
  • Additional features at extra cost
24/7 SUPPORT
CUSTOMIZABLE PLANS

Why We Love It

Vonage is a champion for SaaS companies largely due to its robust, flexible, and scalable communication solutions. It offers a simplified way of managing various communication channels - voice, messaging, video, and data - all under one platform. With its powerful API, it can integrate seamlessly with other software, making it a versatile tool for SaaS companies. Add to that, its 24/7 customer support ensures any issues are promptly resolved.

Pros

  • Flexible and scalable solutions
  • Unified communications
  • Robust API capabilities
  • 24/7 customer support

Cons

  • Setup can be complicated
  • Additional features at extra cost

Why We Love It

Vonage is a champion for SaaS companies largely due to its robust, flexible, and scalable communication solutions. It offers a simplified way of managing various communication channels - voice, messaging, video, and data - all under one platform. With its powerful API, it can integrate seamlessly with other software, making it a versatile tool for SaaS companies. Add to that, its 24/7 customer support ensures any issues are promptly resolved.

Free trial available, Pricing starts at $19.99/month per line for small businesses, Enterprise pricing available

Vonage is an all-inclusive communication platform for SaaS companies, offering scalable voice, messaging, video, and data capabilities. Its unified communications, contact centers, and communication APIs are flexible and designed specifically for software companies, meeting their varied and dynamic communication needs.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1VirtualPBX VoIP for Tech Companies
 Yes No Yes - 14 days No Yes Email/Ticket only Not specified Microsoft 365, Google Workspace, Salesforce Yes Contact for pricing
2Crexendo Cloud-Based Phone System
 Yes No Yes - 30 days No Yes Yes Not specified Microsoft 365, Google Workspace, Salesforce Yes $19.99/user/month
3JustCall Cloud Phone System
 Yes No Yes - 14 days Yes Yes Yes Not specified Salesforce, HubSpot, Slack Yes $25/user/month
4Zoom Phone VoIP Services
 Yes No Contact for trial Yes Yes Yes Both Google Workspace, Microsoft 365, Slack Yes Contact for pricing
5RingCentral VoIP Service
 Yes No Yes - 15 days Yes Yes Yes Both Salesforce, Microsoft 365, Google Workspace Yes Contact for pricing
6Vonage Business Communications
 Yes No Yes - 14 days Yes Yes Yes Not specified Salesforce, HubSpot, Microsoft 365 Yes $19.99/month per line
73CX Enterprise Phone System
 Yes Yes Yes - 30 days No Yes Email/Ticket only Not specified Microsoft 365, Google Workspace, Salesforce Yes Free
8GoTo Connect
 Yes No Yes - 14 days Yes Yes Yes SOC 2 Slack, Salesforce, Microsoft 365 Yes $24/user/month
9Aircall: Intelligent Customer Comms
 Yes No Yes - 7 days Yes Yes Yes SOC 2 Salesforce, HubSpot, Slack Yes $30/user/month
10VoIPstudio Business Phone System
 Yes No Yes - 30 days No Yes Email/Ticket only Not specified Microsoft 365, Google Workspace, Zoho CRM No $4.99/user/month
1

VirtualPBX VoIP for Tech Companies

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Salesforce
Supports SSO
Yes
Starting Price
Contact for pricing
2

Crexendo Cloud-Based Phone System

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Salesforce
Supports SSO
Yes
Starting Price
$19.99/user/month
3

JustCall Cloud Phone System

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
$25/user/month
4

Zoom Phone VoIP Services

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
Google Workspace, Microsoft 365, Slack
Supports SSO
Yes
Starting Price
Contact for pricing
5

RingCentral VoIP Service

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 15 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
Salesforce, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Contact for pricing
6

Vonage Business Communications

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, HubSpot, Microsoft 365
Supports SSO
Yes
Starting Price
$19.99/month per line
7

3CX Enterprise Phone System

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Salesforce
Supports SSO
Yes
Starting Price
Free
8

GoTo Connect

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Salesforce, Microsoft 365
Supports SSO
Yes
Starting Price
$24/user/month
9

Aircall: Intelligent Customer Comms

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
$30/user/month
10

VoIPstudio Business Phone System

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Zoho CRM
Supports SSO
No
Starting Price
$4.99/user/month

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

In the 'How We Choose' section for Business VoIP & Cloud Phone Systems tailored for SaaS companies, the methodology is centered on a comprehensive evaluation of key factors including specifications, features, customer reviews, and overall ratings. Significant considerations for this category include integration capabilities with existing SaaS platforms, scalability, customer support options, and pricing structures, all vital for businesses looking to optimize communication solutions. Rankings were determined by analyzing data from extensive research on product specifications, synthesizing customer feedback from reputable sources, and evaluating the price-to-value ratio to ensure a balanced assessment of each option. This objective approach allows for a clear comparison of features and benefits, helping SaaS companies make informed decisions about their communication needs.

Verification

  • Products evaluated through comprehensive research and analysis of features relevant to SaaS companies.
  • Rankings based on in-depth analysis of customer reviews, expert insights, and industry ratings.
  • Selection criteria focus on scalability, reliability, and integration capabilities for business VoIP systems.

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Frequently Asked Questions About Business VoIP & Cloud Phone Systems for SaaS Companies

What makes a business voip & cloud phone systems for saas companies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your business voip & cloud phone systems for saas companies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of business voip & cloud phone systems for saas companies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means