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Best Remote Monitoring & Management (RMM) Tools for SaaS Companies to Buy 2026 | Top 10 Picks

Albert Richer
Curated by :
Albert Richer
Updated Jan 29, 2026

This page fits into a bigger category — view our full RMM & Endpoint Management Tools listings. Other Software products for SaaS Companies.

Other Software products for SaaS Companies.

Remote Monitoring & Management (RMM) Tools for SaaS Companies
Albert Richer

Unlocking the Best RMM Tools for SaaS: What the Data Really Says When it comes to Remote Monitoring and Management (RMM) tools for SaaS companies, not all solutions are created equal. Market research shows that features like real-time monitoring and customizable dashboards are frequently highlighted as essential by users. For instance, customers often praise Datto for its robust backup solutions, which many reviews indicate are a game-changer for data security. Meanwhile, industry reports suggest that scalability is a critical factor; many consumers prioritize tools like ConnectWise, which adapt well to growing businesses. But what’s overrated? According to expert analysis, flashy user interfaces may catch your eye but don't necessarily correlate with performance. Unlocking the Best RMM Tools for SaaS: What the Data Really Says When it comes to Remote Monitoring and Management (RMM) tools for SaaS companies, not all solutions are created equal. Market research shows that features like real-time monitoring and customizable dashboards are frequently highlighted as essential by users.

Similar Categories
1
Expert Score
9.7 / 10
639
105
PROACTIVE ALERTS
1
CrowdStrike RMM
9.7

CrowdStrike RMM

CrowdStrike RMM
View Website
CrowdStrike's Remote Monitoring and Management (RMM) solution is specifically designed for SaaS companies looking for comprehensive endpoint security. This RMM tool continuously collects and transmits data related to system performance, hardware status, and security, enabling SaaS companies to proactively address potential issues and maintain high service availability.
CrowdStrike's Remote Monitoring and Management (RMM) solution is specifically designed for SaaS companies looking for comprehensive endpoint security. This RMM tool continuously collects and transmits data related to system performance, hardware status, and security, enabling SaaS companies to proactively address potential issues and maintain high service availability.
PROACTIVE ALERTS

Best for teams that are

  • Security teams needing real-time endpoint visibility and response
  • Organizations prioritizing threat hunting over administrative maintenance
  • Existing CrowdStrike Falcon users adding management capabilities

Skip if

  • MSPs needing traditional patching, ticketing, and helpdesk tools
  • Small businesses looking for a general-purpose IT management tool
  • Teams needing software deployment for non-security applications

Expert Take

CrowdStrike's RMM is a game-changer for SaaS companies. It provides a robust endpoint security solution that continuously monitors for potential issues, helping to maintain high service uptime and security. It scales with your business, ensuring that as your company grows, your monitoring and management capabilities can keep pace. Plus, with 24/7 support, help is always just a call or click away.

Pros

  • Real-time monitoring
  • Proactive issue detection
  • Robust security features
  • Scalability
  • 24/7 support

Cons

  • Potential for complexity
  • May require technical expertise
  • Enterprise-level pricing
2
Expert Score
9.6 / 10
370
48
REAL-TIME MONITORING
SECURITY-FIRST
2
N-able RMM Solutions
9.6

N-able RMM Solutions

N-able RMM Solutions
View Website
N-able offers a powerful, easy-to-use Remote Monitoring & Management software tailored to MSPs and IT Service Providers. It provides robust functionalities to monitor, manage, and protect customer systems and data, addressing the critical needs of SaaS companies for streamlined operations and advanced threat protection.
N-able offers a powerful, easy-to-use Remote Monitoring & Management software tailored to MSPs and IT Service Providers. It provides robust functionalities to monitor, manage, and protect customer systems and data, addressing the critical needs of SaaS companies for streamlined operations and advanced threat protection.
REAL-TIME MONITORING
SECURITY-FIRST

Best for teams that are

  • MSPs of all sizes (N-sight for small, N-central for large)
  • Teams prioritizing layered security and compliance reporting
  • Providers needing strong Apple device management capabilities

Skip if

  • Very small shops finding enterprise features too complex (N-central)
  • Users wanting a single unified code base (split products)
  • Teams needing a purely cloud-native architecture (N-central)

Expert Take

N-able RMM Solutions stand out for its comprehensive coverage in remote monitoring and management, designed specifically for SaaS companies. It offers a seamless way to oversee and manage diverse systems, networks, and applications, providing them with the necessary controls to mitigate threats and maintain smooth operations. Its intuitive interface and robust functionalities make it an ideal choice for IT professionals seeking an efficient, industry-specific solution.

Pros

  • Robust monitoring capabilities
  • Enhanced security features
  • Streamlined operations
  • Tailored for MSPs and IT Service Providers
  • Easy-to-use interface

Cons

  • May require technical knowledge to fully utilize
  • No clear pricing structure on the website
3
Expert Score
9.5 / 10
709
27
FAST ISSUE RESOLUTION
COST-EFFECTIVE
3
NinjaOne RMM Software
9.5

NinjaOne RMM Software

NinjaOne RMM Software
View Website
NinjaOne is a robust Remote Monitoring and Management (RMM) tool specifically designed for SaaS companies. It offers a comprehensive solution to monitor, patch, and protect your clients' devices, ensuring seamless operation and quick issue resolution. Its speedy and reliable service is known to significantly improve system uptime and performance.
NinjaOne is a robust Remote Monitoring and Management (RMM) tool specifically designed for SaaS companies. It offers a comprehensive solution to monitor, patch, and protect your clients' devices, ensuring seamless operation and quick issue resolution. Its speedy and reliable service is known to significantly improve system uptime and performance.
FAST ISSUE RESOLUTION
COST-EFFECTIVE

Best for teams that are

  • MSPs and IT departments prioritizing ease of use and modern UI
  • Teams managing diverse endpoints (Windows, Mac, Linux) efficiently
  • Organizations needing excellent customer support and community

Skip if

  • Enterprises requiring highly complex legacy on-premise integrations
  • Very small businesses with minimal IT budget constraints
  • Organizations needing a built-in PSA (requires integration)

Expert Take

NinjaOne stands out for its blend of speed, reliability, and power in managing and monitoring clients' devices. SaaS companies love it because it alleviates the stress of handling IT tasks, allowing them to focus on their core competencies. Its efficient patching and protection capabilities offer peace of mind, knowing that their clients' devices are safe and functioning optimally.

Pros

  • Fast, reliable service
  • Comprehensive monitoring and management
  • Effortless patching and protection
  • Loved by customers

Cons

  • May require initial set-up time
  • Additional costs for premium features
4
Expert Score
9.4 / 10
351
125
SEAMLESS INTEGRATION
CUSTOMIZABLE SOLUTIONS
4
ConnectWise RMM Software
9.4

ConnectWise RMM Software

ConnectWise RMM Software
View Website
ConnectWise RMM Software centralizes IT operations, providing SaaS companies with a comprehensive tool for remote monitoring and management. Its intelligent automation capabilities allow companies to handle every endpoint efficiently, making it an industry-specific solution for SaaS firms aiming to streamline their IT workflows and management.
ConnectWise RMM Software centralizes IT operations, providing SaaS companies with a comprehensive tool for remote monitoring and management. Its intelligent automation capabilities allow companies to handle every endpoint efficiently, making it an industry-specific solution for SaaS firms aiming to streamline their IT workflows and management.
SEAMLESS INTEGRATION
CUSTOMIZABLE SOLUTIONS

Best for teams that are

  • Large MSPs requiring deep automation and NOC services
  • Teams needing robust PSA integrations and scalability
  • Established IT providers managing complex client environments

Skip if

  • Small or startup MSPs with limited budgets
  • Users seeking a simple UI with a low learning curve
  • Teams wanting to avoid long-term contract commitments

Expert Take

Our analysis shows ConnectWise RMM leverages the modern Asio platform to deliver a cloud-native experience distinct from its legacy predecessor, Automate. Research indicates the inclusion of ScreenConnect and AI-driven 'Sidekick' scripting significantly enhances technician efficiency. Based on documented features, the integration of NOC services and Security360 provides MSPs with enterprise-grade patch management and risk visibility without requiring extensive manual configuration.

Pros

  • Built on modern cloud-native Asio platform
  • Includes best-in-class ScreenConnect remote access
  • AI-powered Sidekick for automated scripting
  • Integrated NOC services for patch management
  • Unified Security360 risk visibility dashboard

Cons

  • Opaque pricing with 'Request Quote' model
  • Rigid contracts with difficult cancellation terms
  • Support response times often criticized
  • Less granular customization than legacy Automate
  • Onboarding can be complex for some
5
Expert Score
9.3 / 10
687
162
24/7 SUPPORT
5
RMM Central
9.3

RMM Central

RMM Central
View Website
RMM Central is a comprehensive IT management tool specifically designed for Managed Service Providers (MSPs) in the SaaS industry. It provides an all-in-one platform for managing and monitoring multiple client accounts, networks, and domains, addressing the industry's need for scalable, efficient, and centralized IT operations management.
RMM Central is a comprehensive IT management tool specifically designed for Managed Service Providers (MSPs) in the SaaS industry. It provides an all-in-one platform for managing and monitoring multiple client accounts, networks, and domains, addressing the industry's need for scalable, efficient, and centralized IT operations management.
24/7 SUPPORT

Best for teams that are

  • Internal IT departments in mid-to-large enterprises
  • Organizations already using the ManageEngine or Zoho ecosystem
  • Teams requiring on-premise deployment options

Skip if

  • Small MSPs needing a lightweight, cloud-first multi-tenant tool
  • Teams wanting a simple, quick-to-deploy solution
  • Users needing a modern, intuitive user interface

Expert Take

Our analysis shows RMM Central stands out for its transparent pricing and the unification of network performance monitoring with endpoint management, a combination often sold separately. Research indicates it offers robust security features like automated patching for over 850 third-party applications and holds significant compliance certifications like SOC 2 Type II. While the interface may feel dated, the value proposition for MSPs seeking a single-pane-of-glass solution with enterprise-grade compliance is compelling.

Pros

  • Unified network and endpoint management
  • Transparent pricing with free edition
  • Automated patching for 850+ apps
  • SOC 2 Type II certified
  • Native ServiceDesk Plus integration

Cons

  • Linux patching limitations
  • Clunky or dated user interface
  • Inconsistent support quality
  • Complex initial setup
  • Resource intensive agent reports
6
Expert Score
9.2 / 10
666
118
SCALABLE SOLUTIONS
AI-POWERED INSIGHTS
6
Kaseya VSA RMM Software
9.2

Kaseya VSA RMM Software

Kaseya VSA RMM Software
View Website
Kaseya VSA is a comprehensive cloud-based RMM software specifically developed to cater to IT professionals in SaaS companies. This powerful solution enables remote monitoring, management, and security of any endpoint, significantly addressing industry-specific needs of remote IT system administration, networking, and security.
Kaseya VSA is a comprehensive cloud-based RMM software specifically developed to cater to IT professionals in SaaS companies. This powerful solution enables remote monitoring, management, and security of any endpoint, significantly addressing industry-specific needs of remote IT system administration, networking, and security.
SCALABLE SOLUTIONS
AI-POWERED INSIGHTS

Best for teams that are

  • Large MSPs requiring advanced scripting and workflow automation
  • Organizations needing deep customization and policy management
  • Teams managing large-scale environments with complex needs

Skip if

  • Small shops overwhelmed by complex configuration and setup
  • Users prioritizing a lightweight, modern, cloud-native interface
  • Teams with limited resources for tool administration

Expert Take

Our analysis shows that Kaseya VSA remains a powerhouse for MSPs who prioritize deep ecosystem integration over modern UI aesthetics. Research indicates that its 'IT Complete' strategy—specifically the seamless links between VSA, Datto BCDR, and IT Glue—creates a highly efficient workflow that few competitors can match. While the 2021 security incident is a documented historical concern, the platform's subsequent hardening and massive automation library make it a formidable tool for mature IT providers.

Pros

  • Deep integration with IT Glue and Datto
  • Powerful automation with 600+ scripts
  • Native ransomware detection and isolation
  • Unified 'IT Complete' ecosystem workflow
  • Live Connect for instant remote access

Cons

  • Interface described as dated by users
  • Strict 3-year contract commitments
  • Steep learning curve for new users
  • History of major supply chain breach
  • Support response times can be slow
7
Expert Score
9.1 / 10
374
125
7
Syncro's RMM Software
9.1

Syncro's RMM Software

Syncro's RMM Software
View Website
Syncro's RMM Software is a comprehensive tool specifically designed for SaaS businesses to manage unlimited endpoints, control policies, deploy patches, and run scripts. It fulfills the need for robust endpoint management, a critical aspect in maintaining the health and performance of SaaS applications.
Syncro's RMM Software is a comprehensive tool specifically designed for SaaS businesses to manage unlimited endpoints, control policies, deploy patches, and run scripts. It fulfills the need for robust endpoint management, a critical aspect in maintaining the health and performance of SaaS applications.

Best for teams that are

  • Small to mid-sized MSPs wanting combined RMM and PSA
  • Cost-conscious shops preferring per-technician flat pricing
  • Growing providers needing integrated billing and ticketing

Skip if

  • Large enterprises with thousands of endpoints per technician
  • Complex network monitoring needs beyond basic endpoints
  • Internal IT teams that do not need billing or PSA features

Expert Take

Our analysis shows Syncro's per-technician pricing model with unlimited endpoints is a significant differentiator for growing MSPs, offering predictable costs as you scale. Research indicates the unified RMM and PSA architecture streamlines workflows by eliminating the need for disparate tools. Based on documented features, the robust scripting engine and automated remediation capabilities provide substantial operational efficiency, allowing technicians to automate complex tasks effectively.

Pros

  • Unlimited endpoints per technician pricing
  • Unified RMM and PSA platform
  • No contracts or onboarding fees
  • Powerful scripting and automation engine
  • Integrated Splashtop remote access

Cons

  • Inconsistent support response times
  • Patch management reliability issues
  • User interface feels dated
  • Reporting module lacks depth
  • Mobile app functionality limitations
8
Expert Score
8.8 / 10
403
89
USER-FRIENDLY
COMPREHENSIVE TOOLS
8
Intel RMM Technology
8.8

Intel RMM Technology

Intel RMM Technology
View Website
Intel's Remote Monitoring and Management (RMM) software is a powerful tool specifically designed for IT and managed service providers that handle SaaS companies. It enables seamless monitoring of client endpoints and remote handling of PC tasks, making it invaluable in an industry that relies heavily on consistent uptime and swift issue resolution.
Intel's Remote Monitoring and Management (RMM) software is a powerful tool specifically designed for IT and managed service providers that handle SaaS companies. It enables seamless monitoring of client endpoints and remote handling of PC tasks, making it invaluable in an industry that relies heavily on consistent uptime and swift issue resolution.
USER-FRIENDLY
COMPREHENSIVE TOOLS

Best for teams that are

  • Technicians needing hardware-level out-of-band management
  • Recovering OS-unresponsive or powered-off endpoints
  • High-security environments requiring BIOS-level control

Skip if

  • Managing non-Intel hardware or Apple/AMD devices
  • Teams needing high-level software deployment or OS patching
  • Users looking for a standalone software dashboard (often an integration)

Expert Take

Our analysis shows that Intel RMM Technology remains a cost-effective solution for bare-metal server management because it offers perpetual, hardware-based remote access without the recurring subscription fees typical of modern SaaS tools. Research indicates that its ability to provide BIOS-level control and virtual media redirection makes it invaluable for recovering systems that have suffered OS failures. However, potential buyers must be aware that Intel has divested this business to MiTAC, and legacy units may require firmware updates to bypass obsolete Java interfaces.

Pros

  • Full out-of-band KVM control
  • No recurring subscription fees
  • BIOS-level remote access
  • Virtual media redirection support
  • Dedicated management network port

Cons

  • Intel exited business (sold to MiTAC)
  • Legacy Java console issues
  • Requires manual firmware patching
  • Hardware dongle required (RMM Lite)
  • Dated web interface design
9
Expert Score
8.8 / 10
447
30
9
LogicMonitor RMM
8.8

LogicMonitor RMM

LogicMonitor RMM
View Website
LogicMonitor's Remote Monitoring & Management (RMM) system is an ideal choice for SaaS companies. It offers real-time visibility and AI-powered insights for monitoring hybrid infrastructure, SaaS, VPNs, and more. This agentless solution is geared towards meeting the needs of SaaS firms, ensuring secure remote access at scale, and keeping their systems running smoothly.
LogicMonitor's Remote Monitoring & Management (RMM) system is an ideal choice for SaaS companies. It offers real-time visibility and AI-powered insights for monitoring hybrid infrastructure, SaaS, VPNs, and more. This agentless solution is geared towards meeting the needs of SaaS firms, ensuring secure remote access at scale, and keeping their systems running smoothly.

Best for teams that are

  • Monitoring complex hybrid infrastructure (cloud, servers, networks)
  • DevOps and NOC teams needing deep performance visibility
  • Enterprises requiring agentless monitoring of diverse hardware

Skip if

  • Desktop support teams needing remote control and patching
  • Managing end-user workstations and laptops
  • MSPs looking for a traditional endpoint management tool

Expert Take

Our analysis shows LogicMonitor excels for MSPs transitioning from basic break-fix models to advanced observability. Research indicates its agentless architecture and 'Edwin AI' capabilities provide superior depth in monitoring hybrid environments compared to traditional RMMs. While it lacks native patching, its ability to correlate data across 3,000+ technologies makes it a powerful 'single pane of glass' for complex infrastructure.

Pros

  • Agentless architecture simplifies hybrid deployment
  • Massive library of 3,000+ integrations
  • Edwin AI significantly reduces alert noise
  • Highly customizable and visual dashboards
  • Deep visibility into cloud and on-premise

Cons

  • Steep learning curve for new users
  • No native patch management workflow
  • Premium pricing model can be costly
  • Complex alert configuration
  • UI inconsistencies between versions
10
Expert Score
8.5 / 10
481
32
10
Datto RMM for MSPs
8.5

Datto RMM for MSPs

Datto RMM for MSPs
View Website
Datto RMM is a security-focused, cloud-based tool for Managed Service Providers (MSPs). It's designed for easy implementation and scalability, which is crucial for SaaS companies managing multiple client networks. Its remote monitoring capabilities help in proactive troubleshooting, thus reducing downtime and increasing operational efficiency.
Datto RMM is a security-focused, cloud-based tool for Managed Service Providers (MSPs). It's designed for easy implementation and scalability, which is crucial for SaaS companies managing multiple client networks. Its remote monitoring capabilities help in proactive troubleshooting, thus reducing downtime and increasing operational efficiency.

Best for teams that are

  • MSPs heavily invested in the Kaseya or Autotask ecosystem
  • Teams needing reliable ransomware detection and business continuity
  • Providers wanting a cloud-first platform with strong security tools

Skip if

  • IT teams avoiding the Kaseya vendor ecosystem
  • Organizations needing granular control over non-Windows devices
  • Budget-conscious startups not needing full ecosystem integration

Expert Take

Datto RMM is a perfect fit for MSPs serving SaaS companies due to its emphasis on security and scalability. As SaaS companies often handle sensitive data, a security-focused RMM tool like Datto is crucial. Its cloud-based nature allows MSPs to monitor and manage multiple client networks, addressing the scalability needs of growing SaaS companies. Its ability to enable proactive troubleshooting ensures minimal downtime, which is vital in maintaining customer trust and satisfaction in the SaaS industry.

Pros

  • Security-focused
  • Easy implementation
  • Scalability
  • Proactive troubleshooting
  • Designed for MSPs

Cons

  • Could be complex for beginners
  • Requires technical understanding
  • Pricing might be high for small businesses

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 CrowdStrike RMM
No No Contact for trial No Enterprise API only Email/Ticket only Both AWS, Azure, Google Cloud Yes Enterprise pricing
2 N-able RMM Solutions
Yes No Yes - 14 days No Yes Yes SOC 2 Microsoft 365, Google Workspace, TeamViewer Yes Enterprise pricing
3 NinjaOne RMM Software
Yes No Yes - 14 days Yes Yes Yes SOC 2 Slack, Microsoft 365, Google Workspace Yes Contact for pricing
4 ConnectWise RMM Software
Yes No Contact for trial No Yes Yes SOC 2 Microsoft 365, Google Workspace, Salesforce Yes Custom pricing
5 RMM Central
Yes No Yes - 30 days No Yes Yes ISO 27001 ServiceNow, Jira, Slack Yes Enterprise pricing
6 Kaseya VSA RMM Software
Yes No Yes - 14 days Yes Yes Yes ISO 27001 Salesforce, Microsoft 365, Google Workspace Yes Pricing available upon request
7 Syncro's RMM Software
Yes No Yes - 21 days Yes Yes Yes Not specified QuickBooks, Xero, Slack Yes Flexible pricing model
8 Intel RMM Technology
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Enterprise pricing
9 LogicMonitor RMM
Yes No Yes - 14 days Yes Yes Yes SOC 2 AWS, Azure, Google Cloud Yes Enterprise pricing
10 Datto RMM for MSPs
Yes No Yes - 14 days No Yes Yes SOC 2 Microsoft 365, Google Workspace, Autotask Yes Enterprise pricing
1

CrowdStrike RMM

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Both
Popular Integrations
AWS, Azure, Google Cloud
Supports SSO
Yes
Starting Price
Enterprise pricing
2

N-able RMM Solutions

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Microsoft 365, Google Workspace, TeamViewer
Supports SSO
Yes
Starting Price
Enterprise pricing
3

NinjaOne RMM Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Contact for pricing
4

ConnectWise RMM Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Microsoft 365, Google Workspace, Salesforce
Supports SSO
Yes
Starting Price
Custom pricing
5

RMM Central

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
ServiceNow, Jira, Slack
Supports SSO
Yes
Starting Price
Enterprise pricing
6

Kaseya VSA RMM Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Salesforce, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Pricing available upon request
7

Syncro's RMM Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 21 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Xero, Slack
Supports SSO
Yes
Starting Price
Flexible pricing model
8

Intel RMM Technology

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Enterprise pricing
9

LogicMonitor RMM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
AWS, Azure, Google Cloud
Supports SSO
Yes
Starting Price
Enterprise pricing
10

Datto RMM for MSPs

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Microsoft 365, Google Workspace, Autotask
Supports SSO
Yes
Starting Price
Enterprise pricing

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How We Rank Products

Our Evaluation Process

In evaluating and comparing Remote Monitoring & Management (RMM) tools for SaaS companies, key factors included product specifications, feature sets, customer reviews, and overall ratings. Specific considerations for this category involved the ease of use, scalability, integration capabilities, and security features, which are crucial for SaaS environments where efficient management and support are essential. The research methodology focused on comprehensive data analysis, comparing specifications across products, analyzing aggregated customer feedback, and reviewing ratings from multiple sources to assess the price-to-value ratio. This objective approach ensured a well-rounded evaluation of the products available in the market.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of market performance and user satisfaction.
  • Rankings based on in-depth analysis of specifications, customer reviews, and expert ratings.
  • Selection criteria focus on key features such as scalability, ease of integration, and support services for SaaS companies.
How We Evaluate Products

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