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Remote Monitoring & Management (RMM) Tools
Albert Richer

Remote monitoring and management RMM tools enable IT teams and managed service providers to proactively monitor devices, automate maintenance, deploy patches, resolve issues, and secure endpoints across distributed networks. Rather than responding reactively to support tickets, these platforms deliver real time visibility into system performance, device health, and security vulnerabilities. Strong solutions support automated patching, software deployment, remote access, network monitoring, alerting, scripting, inventory management, endpoint security controls, and centralized dashboards that track overall infrastructure health. This category is essential for MSPs, internal IT teams, service providers, and organizations with large or geographically distributed device fleets. Remote monitoring and management RMM tools enable IT teams and managed service providers to proactively monitor devices, automate maintenance, deploy patches, resolve issues, and secure endpoints across distributed networks. Rather than responding reactively to support tickets, these platforms deliver real time visibility into system performance, device health, and security vulnerabilities.

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Expert Score Breakdown

0.0 / 10
Excellent
1
Expert Score
9.9 / 10
639
105
PROACTIVE ALERTS

CrowdStrike RMM

CrowdStrike RMM
Enterprise pricing available
View Website
PROACTIVE ALERTS

Why We Love It

CrowdStrike's RMM is a game-changer for SaaS companies. It provides a robust endpoint security solution that continuously monitors for potential issues, helping to maintain high service uptime and security. It scales with your business, ensuring that as your company grows, your monitoring and management capabilities can keep pace. Plus, with 24/7 support, help is always just a call or click away.

Pros

  • Real-time monitoring
  • Proactive issue detection
  • Robust security features
  • Scalability
  • 24/7 support

Cons

  • Potential for complexity
  • May require technical expertise
  • Enterprise-level pricing

Enterprise pricing available

CrowdStrike's Remote Monitoring and Management (RMM) solution is specifically designed for SaaS companies looking for comprehensive endpoint security. This RMM tool continuously collects and transmits data related to system performance, hardware status, and security, enabling SaaS companies to proactively address potential issues and maintain high service availability.

Pros

  • Real-time monitoring
  • Proactive issue detection
  • Robust security features
  • Scalability
  • 24/7 support

Cons

  • Potential for complexity
  • May require technical expertise
  • Enterprise-level pricing
PROACTIVE ALERTS

Why We Love It

CrowdStrike's RMM is a game-changer for SaaS companies. It provides a robust endpoint security solution that continuously monitors for potential issues, helping to maintain high service uptime and security. It scales with your business, ensuring that as your company grows, your monitoring and management capabilities can keep pace. Plus, with 24/7 support, help is always just a call or click away.

Pros

  • Real-time monitoring
  • Proactive issue detection
  • Robust security features
  • Scalability
  • 24/7 support

Cons

  • Potential for complexity
  • May require technical expertise
  • Enterprise-level pricing

Why We Love It

CrowdStrike's RMM is a game-changer for SaaS companies. It provides a robust endpoint security solution that continuously monitors for potential issues, helping to maintain high service uptime and security. It scales with your business, ensuring that as your company grows, your monitoring and management capabilities can keep pace. Plus, with 24/7 support, help is always just a call or click away.

Enterprise pricing available

CrowdStrike's Remote Monitoring and Management (RMM) solution is specifically designed for SaaS companies looking for comprehensive endpoint security. This RMM tool continuously collects and transmits data related to system performance, hardware status, and security, enabling SaaS companies to proactively address potential issues and maintain high service availability.

2
Expert Score
9.7 / 10
718
134
CYBER SECURE

GoTo Resolve's RMM Software

GoTo Resolve's RMM Software
Free trial available, enterprise pricing available
View Website
CYBER SECURE

Why We Love It

We love GoTo Resolve's RMM Software because it is designed with the unique challenges of contractors in mind. It not only helps protect from cyber threats but also assists in managing endpoints effectively. Its alerting and patch management features make it an all-in-one solution for contractors seeking to streamline their IT management processes. Plus, the free trial allows for a risk-free assessment of the software's capabilities.

Pros

  • Tailored for contractors
  • Comprehensive threat protection
  • Effective patch management
  • Alerting system
  • Free trial

Cons

  • Complex interface for beginners
  • Requires technical knowledge
  • May be expensive for small businesses

Free trial available, enterprise pricing available

GoTo Resolve's RMM Software is designed specifically for contractors, providing robust features for remote monitoring and management of endpoints. It effectively addresses industry-specific needs such as cyber threat protection, alerting, and patch management, contributing to increased productivity and security.

Pros

  • Tailored for contractors
  • Comprehensive threat protection
  • Effective patch management
  • Alerting system
  • Free trial

Cons

  • Complex interface for beginners
  • Requires technical knowledge
  • May be expensive for small businesses
CYBER SECURE

Why We Love It

We love GoTo Resolve's RMM Software because it is designed with the unique challenges of contractors in mind. It not only helps protect from cyber threats but also assists in managing endpoints effectively. Its alerting and patch management features make it an all-in-one solution for contractors seeking to streamline their IT management processes. Plus, the free trial allows for a risk-free assessment of the software's capabilities.

Pros

  • Tailored for contractors
  • Comprehensive threat protection
  • Effective patch management
  • Alerting system
  • Free trial

Cons

  • Complex interface for beginners
  • Requires technical knowledge
  • May be expensive for small businesses

Why We Love It

We love GoTo Resolve's RMM Software because it is designed with the unique challenges of contractors in mind. It not only helps protect from cyber threats but also assists in managing endpoints effectively. Its alerting and patch management features make it an all-in-one solution for contractors seeking to streamline their IT management processes. Plus, the free trial allows for a risk-free assessment of the software's capabilities.

Free trial available, enterprise pricing available

GoTo Resolve's RMM Software is designed specifically for contractors, providing robust features for remote monitoring and management of endpoints. It effectively addresses industry-specific needs such as cyber threat protection, alerting, and patch management, contributing to increased productivity and security.

3
Expert Score
9.6 / 10
483
47
DATA SECURITY CHAMPION
ASSET PROTECTOR

Atera RMM Software

Atera RMM Software
Subscription-based pricing, starting at $79/month
View Website
DATA SECURITY CHAMPION
ASSET PROTECTOR

Why We Love It

We love Atera's RMM for recruitment agencies because it understands the criticality of secure and efficient IT operations in the industry. The seamless remote control and data management capabilities ensure the safe handling of sensitive client and candidate data. Its ability to troubleshoot and deploy updates remotely helps in maintaining operational continuity, crucial in the fast-paced recruitment sector.

Pros

  • Efficient remote monitoring
  • Seamless Remote control
  • Troubleshooting and update deployment
  • Effective IT environment management
  • Secure data handling

Cons

  • May require technical knowledge
  • No free plan
  • Limited third-party integration

Subscription-based pricing, starting at $79/month

Atera's Remote Monitoring and Management (RMM) solution is essential for recruitment agencies, managing IT environments remotely, with the ability to control, troubleshoot, and deploy updates. Its robust features streamline IT processes, ensuring smooth operation and data security, both critical in the recruitment industry where handling sensitive data is a daily task.

Pros

  • Efficient remote monitoring
  • Seamless Remote control
  • Troubleshooting and update deployment
  • Effective IT environment management
  • Secure data handling

Cons

  • May require technical knowledge
  • No free plan
  • Limited third-party integration
DATA SECURITY CHAMPION
ASSET PROTECTOR

Why We Love It

We love Atera's RMM for recruitment agencies because it understands the criticality of secure and efficient IT operations in the industry. The seamless remote control and data management capabilities ensure the safe handling of sensitive client and candidate data. Its ability to troubleshoot and deploy updates remotely helps in maintaining operational continuity, crucial in the fast-paced recruitment sector.

Pros

  • Efficient remote monitoring
  • Seamless Remote control
  • Troubleshooting and update deployment
  • Effective IT environment management
  • Secure data handling

Cons

  • May require technical knowledge
  • No free plan
  • Limited third-party integration

Why We Love It

We love Atera's RMM for recruitment agencies because it understands the criticality of secure and efficient IT operations in the industry. The seamless remote control and data management capabilities ensure the safe handling of sensitive client and candidate data. Its ability to troubleshoot and deploy updates remotely helps in maintaining operational continuity, crucial in the fast-paced recruitment sector.

Subscription-based pricing, starting at $79/month

Atera's Remote Monitoring and Management (RMM) solution is essential for recruitment agencies, managing IT environments remotely, with the ability to control, troubleshoot, and deploy updates. Its robust features streamline IT processes, ensuring smooth operation and data security, both critical in the recruitment industry where handling sensitive data is a daily task.

4
Expert Score
9.4 / 10
705
115

N-able RMM Solutions

N-able RMM Solutions
Pricing upon request
View Website

Why We Love It

Specifically designed for IT service providers and MSPs, N-able RMM Solutions is a standout in the private equity industry. Its robust threat protection, easy-to-use interface, and streamlined operations make it a valuable tool for these professionals. The software's ability to efficiently manage systems remotely is a boon for firms that deal with sensitive data and require minimal downtime. Moreover, its dedicated support system ensures any issues are dealt with promptly and effectively.

Pros

  • Comprehensive threat protection
  • Easy-to-use interface
  • Streamlined operations
  • Effective remote management
  • Dedicated support

Cons

  • Pricing details not transparent
  • May require technical expertise
  • Potential overkill for smaller firms

Pricing upon request

N-able RMM Solutions provides robust, user-friendly software specifically designed to aid MSPs and IT service providers in the private equity industry. It helps streamline operations, protect clients from threats, and manage systems remotely, thereby addressing the industry's unique needs for safeguarding sensitive data, ensuring smooth IT operations, and minimizing downtime.

Pros

  • Comprehensive threat protection
  • Easy-to-use interface
  • Streamlined operations
  • Effective remote management
  • Dedicated support

Cons

  • Pricing details not transparent
  • May require technical expertise
  • Potential overkill for smaller firms

Why We Love It

Specifically designed for IT service providers and MSPs, N-able RMM Solutions is a standout in the private equity industry. Its robust threat protection, easy-to-use interface, and streamlined operations make it a valuable tool for these professionals. The software's ability to efficiently manage systems remotely is a boon for firms that deal with sensitive data and require minimal downtime. Moreover, its dedicated support system ensures any issues are dealt with promptly and effectively.

Pros

  • Comprehensive threat protection
  • Easy-to-use interface
  • Streamlined operations
  • Effective remote management
  • Dedicated support

Cons

  • Pricing details not transparent
  • May require technical expertise
  • Potential overkill for smaller firms

Why We Love It

Specifically designed for IT service providers and MSPs, N-able RMM Solutions is a standout in the private equity industry. Its robust threat protection, easy-to-use interface, and streamlined operations make it a valuable tool for these professionals. The software's ability to efficiently manage systems remotely is a boon for firms that deal with sensitive data and require minimal downtime. Moreover, its dedicated support system ensures any issues are dealt with promptly and effectively.

Pricing upon request

N-able RMM Solutions provides robust, user-friendly software specifically designed to aid MSPs and IT service providers in the private equity industry. It helps streamline operations, protect clients from threats, and manage systems remotely, thereby addressing the industry's unique needs for safeguarding sensitive data, ensuring smooth IT operations, and minimizing downtime.

5
Expert Score
9.3 / 10
512
94
24/7 DEVICE MONITORING
EASY INTEGRATION

Dameware Remote Monitoring

Dameware Remote Monitoring
Pricing available upon request
View Website
24/7 DEVICE MONITORING
EASY INTEGRATION

Why We Love It

Dameware's Remote Monitoring and Management software is a game-changer for roofing companies. With 24/7 access to remote devices, you can stay on top of projects, materials, and any arising issues. It's specifically designed to fit within the roofing industry, increasing productivity and efficiency. Its seamless integration with existing systems makes it a great addition to any roofing company's toolkit.

Pros

  • 24/7 device visibility
  • Improves remote performance
  • Specific to roofing industry
  • Easy integration with existing systems

Cons

  • Pricing not upfront
  • May require some technical knowledge
  • Dependent on robust internet connection

Pricing available upon request

Dameware's Remote Monitoring and Management software is a robust tool designed to meet the unique needs of roofing companies. It allows 24/7 visibility of remote devices, improving performance and productivity, and making it easier to manage ongoing projects, track materials, and address issues in real time.

Pros

  • 24/7 device visibility
  • Improves remote performance
  • Specific to roofing industry
  • Easy integration with existing systems

Cons

  • Pricing not upfront
  • May require some technical knowledge
  • Dependent on robust internet connection
24/7 DEVICE MONITORING
EASY INTEGRATION

Why We Love It

Dameware's Remote Monitoring and Management software is a game-changer for roofing companies. With 24/7 access to remote devices, you can stay on top of projects, materials, and any arising issues. It's specifically designed to fit within the roofing industry, increasing productivity and efficiency. Its seamless integration with existing systems makes it a great addition to any roofing company's toolkit.

Pros

  • 24/7 device visibility
  • Improves remote performance
  • Specific to roofing industry
  • Easy integration with existing systems

Cons

  • Pricing not upfront
  • May require some technical knowledge
  • Dependent on robust internet connection

Why We Love It

Dameware's Remote Monitoring and Management software is a game-changer for roofing companies. With 24/7 access to remote devices, you can stay on top of projects, materials, and any arising issues. It's specifically designed to fit within the roofing industry, increasing productivity and efficiency. Its seamless integration with existing systems makes it a great addition to any roofing company's toolkit.

Pricing available upon request

Dameware's Remote Monitoring and Management software is a robust tool designed to meet the unique needs of roofing companies. It allows 24/7 visibility of remote devices, improving performance and productivity, and making it easier to manage ongoing projects, track materials, and address issues in real time.

6
Expert Score
9.1 / 10
666
118
SCALABLE SOLUTIONS
AI-POWERED INSIGHTS

Kaseya VSA RMM Software

Kaseya VSA RMM Software
Pricing available upon request
View Website
SCALABLE SOLUTIONS
AI-POWERED INSIGHTS

Why We Love It

Kaseya VSA's robust capabilities and flexibility make it a favorite among industry professionals. It addresses the unique needs of SaaS companies for remote management, providing a single platform for a myriad of tasks. Its advanced security features ensure that endpoints are not only monitored but are also protected from potential threats. Moreover, it can easily be integrated with other tools, making it a versatile addition to any IT professional's toolkit.

Pros

  • Extensive remote management capabilities
  • Scalable for all business sizes
  • Advanced security features
  • Intuitive and user-friendly interface
  • Versatile integration options

Cons

  • Pricing not transparent
  • May require initial training
  • Limited customer support options

Pricing available upon request

Kaseya VSA is a comprehensive cloud-based RMM software specifically developed to cater to IT professionals in SaaS companies. This powerful solution enables remote monitoring, management, and security of any endpoint, significantly addressing industry-specific needs of remote IT system administration, networking, and security.

Pros

  • Extensive remote management capabilities
  • Scalable for all business sizes
  • Advanced security features
  • Intuitive and user-friendly interface
  • Versatile integration options

Cons

  • Pricing not transparent
  • May require initial training
  • Limited customer support options
SCALABLE SOLUTIONS
AI-POWERED INSIGHTS

Why We Love It

Kaseya VSA's robust capabilities and flexibility make it a favorite among industry professionals. It addresses the unique needs of SaaS companies for remote management, providing a single platform for a myriad of tasks. Its advanced security features ensure that endpoints are not only monitored but are also protected from potential threats. Moreover, it can easily be integrated with other tools, making it a versatile addition to any IT professional's toolkit.

Pros

  • Extensive remote management capabilities
  • Scalable for all business sizes
  • Advanced security features
  • Intuitive and user-friendly interface
  • Versatile integration options

Cons

  • Pricing not transparent
  • May require initial training
  • Limited customer support options

Why We Love It

Kaseya VSA's robust capabilities and flexibility make it a favorite among industry professionals. It addresses the unique needs of SaaS companies for remote management, providing a single platform for a myriad of tasks. Its advanced security features ensure that endpoints are not only monitored but are also protected from potential threats. Moreover, it can easily be integrated with other tools, making it a versatile addition to any IT professional's toolkit.

Pricing available upon request

Kaseya VSA is a comprehensive cloud-based RMM software specifically developed to cater to IT professionals in SaaS companies. This powerful solution enables remote monitoring, management, and security of any endpoint, significantly addressing industry-specific needs of remote IT system administration, networking, and security.

7
Expert Score
9.0 / 10
687
162
24/7 SUPPORT

RMM Central

RMM Central
Free trial available, Enterprise pricing available
View Website
24/7 SUPPORT

Why We Love It

RMM Central is a game-changer for SaaS MSPs. It allows monitoring and management of multiple client accounts, networks, and domains from a single platform, eliminating the need for multiple tools and streamlining processes. Its scalability is a major plus, allowing MSPs to grow their client base without worrying about system overload. Customizable scripts and detailed reports provide actionable insight, making it easier to identify and resolve issues swiftly.

Pros

  • Comprehensive IT management
  • Multi-client support
  • Scalability
  • Efficient system monitoring
  • Customizable scripts

Cons

  • Requires technical expertise
  • May be overkill for small operations

Free trial available, Enterprise pricing available

RMM Central is a comprehensive IT management tool specifically designed for Managed Service Providers (MSPs) in the SaaS industry. It provides an all-in-one platform for managing and monitoring multiple client accounts, networks, and domains, addressing the industry's need for scalable, efficient, and centralized IT operations management.

Pros

  • Comprehensive IT management
  • Multi-client support
  • Scalability
  • Efficient system monitoring
  • Customizable scripts

Cons

  • Requires technical expertise
  • May be overkill for small operations
24/7 SUPPORT

Why We Love It

RMM Central is a game-changer for SaaS MSPs. It allows monitoring and management of multiple client accounts, networks, and domains from a single platform, eliminating the need for multiple tools and streamlining processes. Its scalability is a major plus, allowing MSPs to grow their client base without worrying about system overload. Customizable scripts and detailed reports provide actionable insight, making it easier to identify and resolve issues swiftly.

Pros

  • Comprehensive IT management
  • Multi-client support
  • Scalability
  • Efficient system monitoring
  • Customizable scripts

Cons

  • Requires technical expertise
  • May be overkill for small operations

Why We Love It

RMM Central is a game-changer for SaaS MSPs. It allows monitoring and management of multiple client accounts, networks, and domains from a single platform, eliminating the need for multiple tools and streamlining processes. Its scalability is a major plus, allowing MSPs to grow their client base without worrying about system overload. Customizable scripts and detailed reports provide actionable insight, making it easier to identify and resolve issues swiftly.

Free trial available, Enterprise pricing available

RMM Central is a comprehensive IT management tool specifically designed for Managed Service Providers (MSPs) in the SaaS industry. It provides an all-in-one platform for managing and monitoring multiple client accounts, networks, and domains, addressing the industry's need for scalable, efficient, and centralized IT operations management.

8
Expert Score
8.8 / 10
351
125
SEAMLESS INTEGRATION
CUSTOMIZABLE SOLUTIONS

ConnectWise RMM Software

ConnectWise RMM Software
Custom enterprise pricing available
View Website
SEAMLESS INTEGRATION
CUSTOMIZABLE SOLUTIONS

Why We Love It

ConnectWise RMM Software is tailor-made for SaaS companies. It offers a centralized, automated solution for managing IT operations, which is crucial in this industry where remote work and distributed systems are commonplace. It simplifies the complex task of remote monitoring and management, freeing up time and resources. It's not just a tool, but a strategic partner in optimizing IT operations.

Pros

  • Centralized IT operations
  • Intelligent automation
  • Endpoint control
  • Specific for SaaS companies
  • 24/7 support

Cons

  • Initial setup complexity
  • May require technical knowledge
  • Custom pricing may be costly

Custom enterprise pricing available

ConnectWise RMM Software centralizes IT operations, providing SaaS companies with a comprehensive tool for remote monitoring and management. Its intelligent automation capabilities allow companies to handle every endpoint efficiently, making it an industry-specific solution for SaaS firms aiming to streamline their IT workflows and management.

Pros

  • Centralized IT operations
  • Intelligent automation
  • Endpoint control
  • Specific for SaaS companies
  • 24/7 support

Cons

  • Initial setup complexity
  • May require technical knowledge
  • Custom pricing may be costly
SEAMLESS INTEGRATION
CUSTOMIZABLE SOLUTIONS

Why We Love It

ConnectWise RMM Software is tailor-made for SaaS companies. It offers a centralized, automated solution for managing IT operations, which is crucial in this industry where remote work and distributed systems are commonplace. It simplifies the complex task of remote monitoring and management, freeing up time and resources. It's not just a tool, but a strategic partner in optimizing IT operations.

Pros

  • Centralized IT operations
  • Intelligent automation
  • Endpoint control
  • Specific for SaaS companies
  • 24/7 support

Cons

  • Initial setup complexity
  • May require technical knowledge
  • Custom pricing may be costly

Why We Love It

ConnectWise RMM Software is tailor-made for SaaS companies. It offers a centralized, automated solution for managing IT operations, which is crucial in this industry where remote work and distributed systems are commonplace. It simplifies the complex task of remote monitoring and management, freeing up time and resources. It's not just a tool, but a strategic partner in optimizing IT operations.

Custom enterprise pricing available

ConnectWise RMM Software centralizes IT operations, providing SaaS companies with a comprehensive tool for remote monitoring and management. Its intelligent automation capabilities allow companies to handle every endpoint efficiently, making it an industry-specific solution for SaaS firms aiming to streamline their IT workflows and management.

9
Expert Score
8.7 / 10
571
74

Datto RMM Software

Datto RMM Software
Enterprise pricing available on request
View Website

Why We Love It

Roofing companies often have to juggle multiple projects at various locations. Datto's RMM Software makes it easier by providing centralized control and visibility over all IT endpoints. Its robust security features ensure the protection of sensitive data. Plus, being a cloud-based solution, it supports scalability as your business grows. Therefore, it's particularly loved by professionals in the roofing industry who aim for efficiency and security.

Pros

  • Real-time endpoint monitoring
  • Cloud-based platform
  • Robust security features
  • Scalable solution
  • 24/7 support

Cons

  • May require technical expertise
  • Potential overkill for smaller operations
  • Pricing not transparent

Enterprise pricing available on request

Datto's RMM Software is a cloud-based solution specifically designed to enable roofing companies to remotely manage, monitor, and secure their IT infrastructure. It offers real-time visibility and control over endpoints, which is crucial for managing operations across multiple job sites.

Pros

  • Real-time endpoint monitoring
  • Cloud-based platform
  • Robust security features
  • Scalable solution
  • 24/7 support

Cons

  • May require technical expertise
  • Potential overkill for smaller operations
  • Pricing not transparent

Why We Love It

Roofing companies often have to juggle multiple projects at various locations. Datto's RMM Software makes it easier by providing centralized control and visibility over all IT endpoints. Its robust security features ensure the protection of sensitive data. Plus, being a cloud-based solution, it supports scalability as your business grows. Therefore, it's particularly loved by professionals in the roofing industry who aim for efficiency and security.

Pros

  • Real-time endpoint monitoring
  • Cloud-based platform
  • Robust security features
  • Scalable solution
  • 24/7 support

Cons

  • May require technical expertise
  • Potential overkill for smaller operations
  • Pricing not transparent

Why We Love It

Roofing companies often have to juggle multiple projects at various locations. Datto's RMM Software makes it easier by providing centralized control and visibility over all IT endpoints. Its robust security features ensure the protection of sensitive data. Plus, being a cloud-based solution, it supports scalability as your business grows. Therefore, it's particularly loved by professionals in the roofing industry who aim for efficiency and security.

Enterprise pricing available on request

Datto's RMM Software is a cloud-based solution specifically designed to enable roofing companies to remotely manage, monitor, and secure their IT infrastructure. It offers real-time visibility and control over endpoints, which is crucial for managing operations across multiple job sites.

10
Expert Score
10.0 / 10
709
27
FAST ISSUE RESOLUTION
COST-EFFECTIVE

NinjaOne RMM Software

NinjaOne RMM Software
Pricing model information (e.g., 'Starting at $20/month', 'Free trial available', 'Custom enterprise pricing available')
View Website
FAST ISSUE RESOLUTION
COST-EFFECTIVE

Why We Love It

NinjaOne stands out for its blend of speed, reliability, and power in managing and monitoring clients' devices. SaaS companies love it because it alleviates the stress of handling IT tasks, allowing them to focus on their core competencies. Its efficient patching and protection capabilities offer peace of mind, knowing that their clients' devices are safe and functioning optimally.

Pros

  • Fast, reliable service
  • Comprehensive monitoring and management
  • Effortless patching and protection
  • Loved by customers

Cons

  • May require initial set-up time
  • Additional costs for premium features

Pricing model information (e.g., 'Starting at $20/month', 'Free trial available', 'Custom enterprise pricing available')

NinjaOne is a robust Remote Monitoring and Management (RMM) tool specifically designed for SaaS companies. It offers a comprehensive solution to monitor, patch, and protect your clients' devices, ensuring seamless operation and quick issue resolution. Its speedy and reliable service is known to significantly improve system uptime and performance.

Pros

  • Fast, reliable service
  • Comprehensive monitoring and management
  • Effortless patching and protection
  • Loved by customers

Cons

  • May require initial set-up time
  • Additional costs for premium features
FAST ISSUE RESOLUTION
COST-EFFECTIVE

Why We Love It

NinjaOne stands out for its blend of speed, reliability, and power in managing and monitoring clients' devices. SaaS companies love it because it alleviates the stress of handling IT tasks, allowing them to focus on their core competencies. Its efficient patching and protection capabilities offer peace of mind, knowing that their clients' devices are safe and functioning optimally.

Pros

  • Fast, reliable service
  • Comprehensive monitoring and management
  • Effortless patching and protection
  • Loved by customers

Cons

  • May require initial set-up time
  • Additional costs for premium features

Why We Love It

NinjaOne stands out for its blend of speed, reliability, and power in managing and monitoring clients' devices. SaaS companies love it because it alleviates the stress of handling IT tasks, allowing them to focus on their core competencies. Its efficient patching and protection capabilities offer peace of mind, knowing that their clients' devices are safe and functioning optimally.

Pricing model information (e.g., 'Starting at $20/month', 'Free trial available', 'Custom enterprise pricing available')

NinjaOne is a robust Remote Monitoring and Management (RMM) tool specifically designed for SaaS companies. It offers a comprehensive solution to monitor, patch, and protect your clients' devices, ensuring seamless operation and quick issue resolution. Its speedy and reliable service is known to significantly improve system uptime and performance.

Product Comparison

Product Integrates With Zapier Supports SSO Has Public API Has Free Plan Popular Integrations Live Chat Support SOC 2 or ISO Certified Has Free Trial Starting Price Has Mobile App
1Datto RMM Software
No Yes Yes No Microsoft 365, Google Workspace, QuickBooks Yes SOC 2 Contact for trial Contact for pricing Yes
2RMM for Roofing Companies
No No No No Custom integrations only Email/Ticket only Not specified Contact for trial Contact for pricing No
3Hexnode RMM
Yes Yes Yes No Slack, Microsoft 365, Google Workspace Yes ISO 27001 Yes - 14 days Contact for pricing Yes
4Syncro's RMM Software
Yes Yes Yes No QuickBooks, Xero, Slack Yes Not specified Yes - 21 days Flexible pricing model Yes
5N-able's RMM for MSPs
Yes Yes Yes No Slack, Microsoft 365, Google Workspace Yes ISO 27001 Contact for trial Contact for pricing Yes
6GoTo Resolve's RMM Software
No Yes Yes No Microsoft 365, Google Workspace, Slack Yes SOC 2 Yes - 14 days Contact for pricing Yes
7RMM for Plumbers
No No No No Limited integrations No Not specified Contact for trial Contact for pricing No
8GoTo Resolve's RMM Software
No No No No Microsoft 365, Google Workspace, Salesforce Email/Ticket only Not specified Yes - 14 days Contact for pricing Yes
9N-able RMM Solution
No Yes Yes No Microsoft 365, TeamViewer, Splashtop Yes SOC 2 Yes - 30 days Contact for pricing Yes
10N-able RMM Solution
No Yes Yes No Microsoft 365, Google Workspace, TeamViewer Yes Not specified Contact for trial Custom pricing Yes
1

Datto RMM Software

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, Google Workspace, QuickBooks
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
Yes
2

RMM for Roofing Companies

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
No
Popular Integrations
Custom integrations only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
No
3

Hexnode RMM

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Slack, Microsoft 365, Google Workspace
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Has Free Trial
Yes - 14 days
Starting Price
Contact for pricing
Has Mobile App
Yes
4

Syncro's RMM Software

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
QuickBooks, Xero, Slack
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 21 days
Starting Price
Flexible pricing model
Has Mobile App
Yes
5

N-able's RMM for MSPs

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Slack, Microsoft 365, Google Workspace
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
Yes
6

GoTo Resolve's RMM Software

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, Google Workspace, Slack
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Has Free Trial
Yes - 14 days
Starting Price
Contact for pricing
Has Mobile App
Yes
7

RMM for Plumbers

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
No
Popular Integrations
Limited integrations
Live Chat Support
No
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
No
8

GoTo Resolve's RMM Software

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
No
Popular Integrations
Microsoft 365, Google Workspace, Salesforce
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 14 days
Starting Price
Contact for pricing
Has Mobile App
Yes
9

N-able RMM Solution

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, TeamViewer, Splashtop
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Has Free Trial
Yes - 30 days
Starting Price
Contact for pricing
Has Mobile App
Yes
10

N-able RMM Solution

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, Google Workspace, TeamViewer
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Custom pricing
Has Mobile App
Yes

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How We Rank Products

How We Evaluate Products

How We Evaluate at This Level

This category highlights the strongest overall performers across closely related, specialized use cases.

Rather than evaluating products in isolation, we first analyze performance within highly specific niches, such as Remote Monitoring & Management (RMM) Tools for Contractors, Remote Monitoring & Management (RMM) Tools for Photography Studios, Remote Monitoring & Management (RMM) Tools for Plumbers and Remote Monitoring & Management (RMM) Tools for Private Equity Firms .

From those niche evaluations, we surface products that consistently demonstrate strength across multiple use cases.

Only solutions that perform at a high level across several specialized categories are featured here. This approach allows us to identify well-rounded platforms that excel beyond a single narrow scenario and represent the best all-around options within this broader category.

Our Evaluation Process

Our Evaluation Process

For RMM platforms, we evaluate device discovery, health monitoring, patch automation, remote execution, and alerting. We assess integrations with PSA systems, security tools, and ticketing workflows to ensure smooth escalation paths. We also review reporting, automation libraries, and multi-tenant capabilities. At the Level 3 view, we highlight tools that perform strongly across Level 4 niches such as SMB RMM suites, enterprise device management, and MSP-focused platforms, showcasing the best solutions for proactive IT operations.

Verification

Categories reflect standard IT monitoring, systems management, and remote maintenance practices. Our taxonomy aligns with how IT departments and MSPs evaluate RMM platforms by scale and complexity. Level 3 recommendations come from deeper Level 4 comparisons across infrastructure types and automation depth.

Verification

  • Products evaluated through comprehensive research and analysis of industry standards and user feedback.
  • Rankings based on analysis of specifications, expert reviews, and customer satisfaction ratings.
  • Selection criteria focus on key features such as scalability, security, and integration capabilities for RMM tools.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Remote Monitoring & Management (RMM) Tools

What makes a remote monitoring & management (rmm) tools the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your remote monitoring & management (rmm) tools recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of remote monitoring & management (rmm) tools?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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What This Award Means