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Homebase
joinhomebase.com · Homebase Scheduling · scored Apr 2026Homebase serves 2 million workers, but support lags
Best forSingle-location retail or service businesses managing hourly workers.
Scheduling and time-tracking platform for hourly retail teams, with a free plan for one location.
Free vs paid
Basic plan
$0- 1 location
- Up to 20 employees
- Scheduling and time tracking
Paid from $30/mo
- Essentials, Plus, All-in-One tiers
- POS and payroll integrations
- Team messaging
Source: joinhomebase.com
By the numbers
Source: joinhomebase.com
Upside
- Free plan for one location
- Drag-and-drop schedule builder
- Deep POS integrations, Square and Toast
Catch
- Support hard to reach for payroll
- Payroll costs an extra add-on
- Downgrading or canceling is difficult
Editor's takeHomebase gives single-location businesses a genuinely free scheduling and time-tracking tool, backed by 2 million workers and a 4.8 out of 5 Capterra rating. Its POS integrations with Square and Toast let managers compare labor costs against sales in real time. Support is the weak spot. Reviewers describe long delays and run-arounds when payroll or tax issues need a human response.
Is Homebase Scheduling free?
Yes, for one location with up to 20 employees. Paid plans for more locations or features range from about $30 to $120 per month.
Is Homebase support easy to reach?
Reviewers report frequent difficulty getting a human on payroll or tax issues, describing the process as a run-around despite live chat being available.
The evidence: 6 criteria, 3 penalties (−0.22 points)
Score adjustments−0.22 points in total













