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In App Survey Tools for SaaS Products
Albert Richer

Finding the Right Fit: Insights on In-App Survey Tools for SaaS Products Market research shows that effective in-app survey tools can significantly enhance user engagement for SaaS products. Data indicates that solutions like Typeform and SurveyMonkey are often favored for their user-friendly interfaces and integration capabilities, with customer reviews highlighting Typeform’s customizable design features. Finding the Right Fit: Insights on In-App Survey Tools for SaaS Products Market research shows that effective in-app survey tools can significantly enhance user engagement for SaaS products.

Similar Categories
1
Expert Score
9.8 / 10
352
132
RESPONSIVE SUPPORT
FREE TRIAL AVAILABLE

Refiner In-App Survey Software

Refiner In-App Survey Software
View Website
Free trial available, Pricing starts at $49/month, Custom enterprise pricing available
RESPONSIVE SUPPORT
FREE TRIAL AVAILABLE

Why We Love It

Refiner is a game-changer for SaaS and mobile app companies. It provides an easy and efficient way to get valuable insights directly from users. What makes it special is its ability to seamlessly integrate into the app environment, ensuring a non-disruptive user experience. Its real-time analytics and customizable surveys make it a powerful tool for product development and customer experience teams.

Pros

  • User-friendly interface
  • Real-time analytics
  • Customizable surveys
  • Integrated feedback collection
  • Multi-platform compatibility

Cons

  • Limited language options
  • No offline mode
  • Advanced features require higher plans

Free trial available, Pricing starts at $49/month, Custom enterprise pricing available

Refiner is a dedicated in-app survey tool designed to meet the needs of SaaS and mobile app companies. It allows product and Customer Experience (CX) teams to gather contextual user feedback efficiently, aiding in product improvement and user experience enhancement.

Pros

  • User-friendly interface
  • Real-time analytics
  • Customizable surveys
  • Integrated feedback collection
  • Multi-platform compatibility

Cons

  • Limited language options
  • No offline mode
  • Advanced features require higher plans
RESPONSIVE SUPPORT
FREE TRIAL AVAILABLE

Why We Love It

Refiner is a game-changer for SaaS and mobile app companies. It provides an easy and efficient way to get valuable insights directly from users. What makes it special is its ability to seamlessly integrate into the app environment, ensuring a non-disruptive user experience. Its real-time analytics and customizable surveys make it a powerful tool for product development and customer experience teams.

Pros

  • User-friendly interface
  • Real-time analytics
  • Customizable surveys
  • Integrated feedback collection
  • Multi-platform compatibility

Cons

  • Limited language options
  • No offline mode
  • Advanced features require higher plans

Why We Love It

Refiner is a game-changer for SaaS and mobile app companies. It provides an easy and efficient way to get valuable insights directly from users. What makes it special is its ability to seamlessly integrate into the app environment, ensuring a non-disruptive user experience. Its real-time analytics and customizable surveys make it a powerful tool for product development and customer experience teams.

Free trial available, Pricing starts at $49/month, Custom enterprise pricing available

Refiner is a dedicated in-app survey tool designed to meet the needs of SaaS and mobile app companies. It allows product and Customer Experience (CX) teams to gather contextual user feedback efficiently, aiding in product improvement and user experience enhancement.

2
Expert Score
9.6 / 10
717
119
ENTERPRISE READY
ENHANCED USER SATISFACTION

Gainsight In-App Surveys

Gainsight In-App Surveys
View Website
Custom enterprise pricing available
ENTERPRISE READY
ENHANCED USER SATISFACTION

Why We Love It

Gainsight's In-App Surveys are a standout in the SaaS industry due to their ability to collect in-context, granular feedback directly within the application. This enables product teams to accurately measure user satisfaction and identify areas for improvement. The solution is particularly beneficial for complex SaaS products where user feedback can make or break the success of the product. Its ability to directly influence product development decisions is why industry professionals love this tool.

Pros

  • In-context feedback collection
  • Granular data
  • Enhanced user satisfaction tracking
  • Optimized product development

Cons

  • Requires technical integration
  • May not suit all SaaS segments
  • Pricing transparency could be improved

Custom enterprise pricing available

Gainsight's In-App Surveys offer SaaS companies an effective way to collect user feedback and measure customer satisfaction directly within the application. The tool allows product teams to identify potential enhancements at granular levels, ensuring an improved user experience and optimized product development process.

Pros

  • In-context feedback collection
  • Granular data
  • Enhanced user satisfaction tracking
  • Optimized product development

Cons

  • Requires technical integration
  • May not suit all SaaS segments
  • Pricing transparency could be improved
ENTERPRISE READY
ENHANCED USER SATISFACTION

Why We Love It

Gainsight's In-App Surveys are a standout in the SaaS industry due to their ability to collect in-context, granular feedback directly within the application. This enables product teams to accurately measure user satisfaction and identify areas for improvement. The solution is particularly beneficial for complex SaaS products where user feedback can make or break the success of the product. Its ability to directly influence product development decisions is why industry professionals love this tool.

Pros

  • In-context feedback collection
  • Granular data
  • Enhanced user satisfaction tracking
  • Optimized product development

Cons

  • Requires technical integration
  • May not suit all SaaS segments
  • Pricing transparency could be improved

Why We Love It

Gainsight's In-App Surveys are a standout in the SaaS industry due to their ability to collect in-context, granular feedback directly within the application. This enables product teams to accurately measure user satisfaction and identify areas for improvement. The solution is particularly beneficial for complex SaaS products where user feedback can make or break the success of the product. Its ability to directly influence product development decisions is why industry professionals love this tool.

Custom enterprise pricing available

Gainsight's In-App Surveys offer SaaS companies an effective way to collect user feedback and measure customer satisfaction directly within the application. The tool allows product teams to identify potential enhancements at granular levels, ensuring an improved user experience and optimized product development process.

3
Expert Score
9.4 / 10
620
121
HIGH RESPONSE RATES
ACTIONABLE INSIGHTS

1Flow In-App Surveys

1Flow In-App Surveys
View Website
Custom pricing available on request
HIGH RESPONSE RATES
ACTIONABLE INSIGHTS

Why We Love It

1Flow In-App Surveys solution is a game-changer for SaaS and mobile app businesses. It facilitates the collection of user feedback within the application itself, reducing friction and increasing response rates. Its real-time feedback collection allows for agile product development, which is key in the fast-paced SaaS industry. The ability to create contextually relevant surveys enhances user engagement and yields more valuable insights.

Pros

  • Contextual survey creation
  • High response rate
  • Targeted user engagement
  • Real-time feedback collection
  • Easy integration

Cons

  • Pricing not transparent
  • May require technical knowledge for integration
  • Limited customization

Custom pricing available on request

1Flow's in-app survey solution is a powerful tool for SaaS and mobile app businesses. It allows you to create contextually relevant surveys, targeting specific users at the right time, leading to an impressive 38% average response rate. This aspect is particularly critical in the SaaS industry, where user feedback and insights drive product development and improvements.

Pros

  • Contextual survey creation
  • High response rate
  • Targeted user engagement
  • Real-time feedback collection
  • Easy integration

Cons

  • Pricing not transparent
  • May require technical knowledge for integration
  • Limited customization
HIGH RESPONSE RATES
ACTIONABLE INSIGHTS

Why We Love It

1Flow In-App Surveys solution is a game-changer for SaaS and mobile app businesses. It facilitates the collection of user feedback within the application itself, reducing friction and increasing response rates. Its real-time feedback collection allows for agile product development, which is key in the fast-paced SaaS industry. The ability to create contextually relevant surveys enhances user engagement and yields more valuable insights.

Pros

  • Contextual survey creation
  • High response rate
  • Targeted user engagement
  • Real-time feedback collection
  • Easy integration

Cons

  • Pricing not transparent
  • May require technical knowledge for integration
  • Limited customization

Why We Love It

1Flow In-App Surveys solution is a game-changer for SaaS and mobile app businesses. It facilitates the collection of user feedback within the application itself, reducing friction and increasing response rates. Its real-time feedback collection allows for agile product development, which is key in the fast-paced SaaS industry. The ability to create contextually relevant surveys enhances user engagement and yields more valuable insights.

Custom pricing available on request

1Flow's in-app survey solution is a powerful tool for SaaS and mobile app businesses. It allows you to create contextually relevant surveys, targeting specific users at the right time, leading to an impressive 38% average response rate. This aspect is particularly critical in the SaaS industry, where user feedback and insights drive product development and improvements.

4
Expert Score
9.2 / 10
459
76
USER-FRIENDLY INTERFACE
CONTEXTUAL TARGETING

Screeb In-App Surveys

Screeb In-App Surveys
View Website
Pricing starts at $49/month, with an enterprise pricing model available.
USER-FRIENDLY INTERFACE
CONTEXTUAL TARGETING

Why We Love It

Screeb is an excellent tool for SaaS, mobile apps, and e-commerce businesses as its in-app survey features are designed specifically for these industries. It allows businesses to understand their customer's needs and behaviors in real-time, providing actionable insights to improve their product or service. The software's customizable survey designs enable businesses to seamlessly blend surveys into their app's design, enhancing user experience.

Pros

  • Effortless integration with apps
  • Real-time feedback collection
  • Customizable survey designs
  • Actionable insights generation
  • Responsive customer support

Cons

  • Limited free trial period
  • May require technical knowledge for complex surveys
  • No monthly billing option

Pricing starts at $49/month, with an enterprise pricing model available.

Screeb is a SaaS solution that provides in-app survey and customer feedback tools for web and mobile applications. It's designed specifically for SaaS, mobile apps, and e-commerce businesses, addressing their needs to collect valuable customer insights and improve their customer journey.

Pros

  • Effortless integration with apps
  • Real-time feedback collection
  • Customizable survey designs
  • Actionable insights generation
  • Responsive customer support

Cons

  • Limited free trial period
  • May require technical knowledge for complex surveys
  • No monthly billing option
USER-FRIENDLY INTERFACE
CONTEXTUAL TARGETING

Why We Love It

Screeb is an excellent tool for SaaS, mobile apps, and e-commerce businesses as its in-app survey features are designed specifically for these industries. It allows businesses to understand their customer's needs and behaviors in real-time, providing actionable insights to improve their product or service. The software's customizable survey designs enable businesses to seamlessly blend surveys into their app's design, enhancing user experience.

Pros

  • Effortless integration with apps
  • Real-time feedback collection
  • Customizable survey designs
  • Actionable insights generation
  • Responsive customer support

Cons

  • Limited free trial period
  • May require technical knowledge for complex surveys
  • No monthly billing option

Why We Love It

Screeb is an excellent tool for SaaS, mobile apps, and e-commerce businesses as its in-app survey features are designed specifically for these industries. It allows businesses to understand their customer's needs and behaviors in real-time, providing actionable insights to improve their product or service. The software's customizable survey designs enable businesses to seamlessly blend surveys into their app's design, enhancing user experience.

Pricing starts at $49/month, with an enterprise pricing model available.

Screeb is a SaaS solution that provides in-app survey and customer feedback tools for web and mobile applications. It's designed specifically for SaaS, mobile apps, and e-commerce businesses, addressing their needs to collect valuable customer insights and improve their customer journey.

5
Expert Score
8.9 / 10
361
158

LimeSurvey

LimeSurvey
View Website
Free basic plan available, with optional paid services.

Why We Love It

LimeSurvey has become a favorite in the SaaS industry due to its flexibility and customization options. It allows you to tailor surveys to your specific needs, capture in-depth customer insights, and make data-driven decisions. The open-source nature of the tool also allows developers to modify it to perfectly fit their product, making it an invaluable tool for user feedback and product development.

Pros

  • Open-source platform
  • Customizable survey design
  • Multilingual capabilities
  • Extensive question type library
  • Export data in various formats

Cons

  • Free version includes limitations
  • Interface may be complex for beginners

Free basic plan available, with optional paid services.

LimeSurvey is a comprehensive online survey tool that empowers SaaS products to promptly generate customized surveys, questionnaires, and polls. It caters specifically to the needs of this industry by providing a cost-effective, easy-to-use, and open-source platform that enables the collection of valuable user feedback, thereby facilitating product management and development processes.

Pros

  • Open-source platform
  • Customizable survey design
  • Multilingual capabilities
  • Extensive question type library
  • Export data in various formats

Cons

  • Free version includes limitations
  • Interface may be complex for beginners

Why We Love It

LimeSurvey has become a favorite in the SaaS industry due to its flexibility and customization options. It allows you to tailor surveys to your specific needs, capture in-depth customer insights, and make data-driven decisions. The open-source nature of the tool also allows developers to modify it to perfectly fit their product, making it an invaluable tool for user feedback and product development.

Pros

  • Open-source platform
  • Customizable survey design
  • Multilingual capabilities
  • Extensive question type library
  • Export data in various formats

Cons

  • Free version includes limitations
  • Interface may be complex for beginners

Why We Love It

LimeSurvey has become a favorite in the SaaS industry due to its flexibility and customization options. It allows you to tailor surveys to your specific needs, capture in-depth customer insights, and make data-driven decisions. The open-source nature of the tool also allows developers to modify it to perfectly fit their product, making it an invaluable tool for user feedback and product development.

Free basic plan available, with optional paid services.

LimeSurvey is a comprehensive online survey tool that empowers SaaS products to promptly generate customized surveys, questionnaires, and polls. It caters specifically to the needs of this industry by providing a cost-effective, easy-to-use, and open-source platform that enables the collection of valuable user feedback, thereby facilitating product management and development processes.

6
Expert Score
8.7 / 10
538
85
REAL-TIME FEEDBACK
CUSTOMIZABLE SURVEYS

Qualaroo: User Feedback Software

Qualaroo: User Feedback Software
View Website
Pricing starts at $80/month, Enterprise pricing available
REAL-TIME FEEDBACK
CUSTOMIZABLE SURVEYS

Why We Love It

Qualaroo is a game-changer for SaaS businesses. Its capability to capture user feedback as they interact with your product allows for immediate insight into customer pain points, user experience issues, and potential improvements. Its advanced reporting makes data analysis straightforward and actionable. Qualaroo's extensive integrations allow it to easily fit into any SaaS tech stack, making it a beloved tool for industry professionals.

Pros

  • Real-time feedback collection
  • Contextual surveying
  • Extensive integration options
  • Customizable branding
  • Advanced reporting features

Cons

  • Requires some technical expertise for setup
  • Pricing may be steep for small businesses

Pricing starts at $80/month, Enterprise pricing available

Qualaroo is a powerful SaaS solution, specifically designed for collecting user feedback in context for SaaS products. Its ability to provide real-time customer insights while they interact with your product, service, or brand addresses the need for immediate and actionable feedback – a critical need within the SaaS industry.

Pros

  • Real-time feedback collection
  • Contextual surveying
  • Extensive integration options
  • Customizable branding
  • Advanced reporting features

Cons

  • Requires some technical expertise for setup
  • Pricing may be steep for small businesses
REAL-TIME FEEDBACK
CUSTOMIZABLE SURVEYS

Why We Love It

Qualaroo is a game-changer for SaaS businesses. Its capability to capture user feedback as they interact with your product allows for immediate insight into customer pain points, user experience issues, and potential improvements. Its advanced reporting makes data analysis straightforward and actionable. Qualaroo's extensive integrations allow it to easily fit into any SaaS tech stack, making it a beloved tool for industry professionals.

Pros

  • Real-time feedback collection
  • Contextual surveying
  • Extensive integration options
  • Customizable branding
  • Advanced reporting features

Cons

  • Requires some technical expertise for setup
  • Pricing may be steep for small businesses

Why We Love It

Qualaroo is a game-changer for SaaS businesses. Its capability to capture user feedback as they interact with your product allows for immediate insight into customer pain points, user experience issues, and potential improvements. Its advanced reporting makes data analysis straightforward and actionable. Qualaroo's extensive integrations allow it to easily fit into any SaaS tech stack, making it a beloved tool for industry professionals.

Pricing starts at $80/month, Enterprise pricing available

Qualaroo is a powerful SaaS solution, specifically designed for collecting user feedback in context for SaaS products. Its ability to provide real-time customer insights while they interact with your product, service, or brand addresses the need for immediate and actionable feedback – a critical need within the SaaS industry.

7
Expert Score
8.5 / 10
658
79
SEAMLESS INTEGRATION
GRANULAR DATA INSIGHTS

Alchemer Online Survey Software

Alchemer Online Survey Software
View Website
Free plan available | Pricing starts at $49/month | Enterprise pricing available
SEAMLESS INTEGRATION
GRANULAR DATA INSIGHTS

Why We Love It

Alchemer stands out in the SaaS industry for its versatility and robustness in collecting user feedback. It's not just about simple surveys; Alchemer goes a step further to analyze the data and provide insightful reports. The software integrates seamlessly with other platforms, making it a favorite among industry professionals who need a comprehensive solution for improving their products and services.

Pros

  • User-friendly interface
  • Advanced data collection and analysis tools
  • Customizable surveys
  • Integration with multiple platforms
  • 24/7 customer support

Cons

  • Limited features in free version
  • May be costly for small businesses
  • Learning curve for advanced features

Free plan available | Pricing starts at $49/month | Enterprise pricing available

Alchemer is a powerful SaaS solution specifically tailored for the needs of industry professionals seeking robust and versatile in-app survey tools. It offers user-friendly ways to collect and analyze feedback during crucial moments, be they in a survey or directly on your app or website, enabling you to improve product development and user experience.

Pros

  • User-friendly interface
  • Advanced data collection and analysis tools
  • Customizable surveys
  • Integration with multiple platforms
  • 24/7 customer support

Cons

  • Limited features in free version
  • May be costly for small businesses
  • Learning curve for advanced features
SEAMLESS INTEGRATION
GRANULAR DATA INSIGHTS

Why We Love It

Alchemer stands out in the SaaS industry for its versatility and robustness in collecting user feedback. It's not just about simple surveys; Alchemer goes a step further to analyze the data and provide insightful reports. The software integrates seamlessly with other platforms, making it a favorite among industry professionals who need a comprehensive solution for improving their products and services.

Pros

  • User-friendly interface
  • Advanced data collection and analysis tools
  • Customizable surveys
  • Integration with multiple platforms
  • 24/7 customer support

Cons

  • Limited features in free version
  • May be costly for small businesses
  • Learning curve for advanced features

Why We Love It

Alchemer stands out in the SaaS industry for its versatility and robustness in collecting user feedback. It's not just about simple surveys; Alchemer goes a step further to analyze the data and provide insightful reports. The software integrates seamlessly with other platforms, making it a favorite among industry professionals who need a comprehensive solution for improving their products and services.

Free plan available | Pricing starts at $49/month | Enterprise pricing available

Alchemer is a powerful SaaS solution specifically tailored for the needs of industry professionals seeking robust and versatile in-app survey tools. It offers user-friendly ways to collect and analyze feedback during crucial moments, be they in a survey or directly on your app or website, enabling you to improve product development and user experience.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
11Flow In-App Surveys
Web-only No Contact for trial Yes Yes Email/Ticket only Not specified Slack, Segment, Mixpanel Not specified Custom pricing
2LimeSurvey
Web-only Yes N/A No Yes Email/Ticket only Not specified Custom integrations only Not specified Free
3Screeb In-App Surveys
Web-only No Yes - 7 days Yes Yes Yes Not specified Slack, Intercom, HubSpot Not specified $49/month
4Refiner In-App Survey Software
Web-only No Yes - 14 days Yes Yes Email/Ticket only Not specified Slack, Intercom, HubSpot Enterprise plans only $49/month
5Alchemer Online Survey Software
Web-only Yes Yes - 7 days Yes Yes Yes Not specified Salesforce, Microsoft 365, Google Workspace Yes $49/month
6Qualaroo: User Feedback Software
Web-only No Yes - 14 days Yes Yes Email/Ticket only Not specified Google Analytics, Salesforce, HubSpot Yes $80/month
7Gainsight In-App Surveys
Web-only No Contact for trial Yes Enterprise API only Email/Ticket only SOC 2 Salesforce, Zendesk, Microsoft Dynamics Yes Contact for pricing
1

1Flow In-App Surveys

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Segment, Mixpanel
Supports SSO
Not specified
Starting Price
Custom pricing
2

LimeSurvey

Has Mobile App
Web-only
Has Free Plan
Yes
Has Free Trial
N/A
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
Not specified
Starting Price
Free
3

Screeb In-App Surveys

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Intercom, HubSpot
Supports SSO
Not specified
Starting Price
$49/month
4

Refiner In-App Survey Software

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Intercom, HubSpot
Supports SSO
Enterprise plans only
Starting Price
$49/month
5

Alchemer Online Survey Software

Has Mobile App
Web-only
Has Free Plan
Yes
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
$49/month
6

Qualaroo: User Feedback Software

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Analytics, Salesforce, HubSpot
Supports SSO
Yes
Starting Price
$80/month
7

Gainsight In-App Surveys

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, Zendesk, Microsoft Dynamics
Supports SSO
Yes
Starting Price
Contact for pricing

Similar Categories

How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for in-app survey tools for SaaS products is grounded in a comprehensive analysis of key factors such as specifications, features, customer reviews, and ratings. Important considerations specific to this category include the ease of integration with existing software, survey customization options, response analytics capabilities, and pricing structures. Rankings were determined by analyzing product specifications, evaluating customer feedback across various platforms, and comparing ratings to assess the overall value proposition of each tool. This methodology ensures that users receive a well-rounded view of the available options based on data-driven insights.

Verification

  • Products evaluated through comprehensive research and analysis of user feedback and market trends.
  • Rankings based on in-depth analysis of features, customer ratings, and expert insights.
  • Selection criteria focus on usability, integration capabilities, and user satisfaction in the SaaS survey tools market.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About In App Survey Tools for SaaS Products

What makes a in app survey tools for saas products the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your in app survey tools for saas products recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of in app survey tools for saas products?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

×

Score Breakdown

0.0 / 10
Excellent

What This Award Means