Finding the Right Fit: Insights on Appointment Scheduling Tools for Plumbers Based on Recent Data Analysis As the plumbing industry evolves, effective appointment scheduling tools have become essential for optimizing operations. Market research shows that solutions like Jobber and Housecall Pro frequently receive positive ratings in customer reviews, often lauded for their user-friendly interfaces and robust mobile apps. Comparative analysis of product specifications indicates that Jobber’s features, such as automated reminders and GPS tracking, align well with the needs of busy plumbers, while Housecall Pro's seamless integration with QuickBooks has been highlighted by many users as a game-changer for managing finances on the go. Interestingly, data indicates that while many consumers suggest that high customization options are crucial, excessive complexity in software can lead to frustration rather than efficiency. For instance, some users have commented on the overwhelming features in larger platforms like ServiceTitan, which, while powerful, may not be necessary for smaller plumbing businesses. In terms of price, studies suggest that most tools range from $30 to $150 per month, depending on features—an investment many users believe is justified given the potential for increased bookings and improved customer satisfaction.Finding the Right Fit: Insights on Appointment Scheduling Tools for Plumbers Based on Recent Data Analysis As the plumbing industry evolves, effective appointment scheduling tools have become essential for optimizing operations.Finding the Right Fit: Insights on Appointment Scheduling Tools for Plumbers Based on Recent Data Analysis As the plumbing industry evolves, effective appointment scheduling tools have become essential for optimizing operations. Market research shows that solutions like Jobber and Housecall Pro frequently receive positive ratings in customer reviews, often lauded for their user-friendly interfaces and robust mobile apps. Comparative analysis of product specifications indicates that Jobber’s features, such as automated reminders and GPS tracking, align well with the needs of busy plumbers, while Housecall Pro's seamless integration with QuickBooks has been highlighted by many users as a game-changer for managing finances on the go. Interestingly, data indicates that while many consumers suggest that high customization options are crucial, excessive complexity in software can lead to frustration rather than efficiency. For instance, some users have commented on the overwhelming features in larger platforms like ServiceTitan, which, while powerful, may not be necessary for smaller plumbing businesses. In terms of price, studies suggest that most tools range from $30 to $150 per month, depending on features—an investment many users believe is justified given the potential for increased bookings and improved customer satisfaction. Additionally, as plumbing work varies significantly by region—think about how a tool might perform differently in a humid climate versus a dry one—it's vital to consider how these tools can adapt to your specific operational context. A light-hearted observation: if plumbing were a sport, scheduling tools would definitely be the unsung MVPs—without them, it’s just chaos! So, as you navigate this crowded market, remember that the best tool should fit not just your budget but also your unique workflow. After all, a plumber's time is money; why not make it a little easier?
Setmore's Plumbing Scheduling software is a comprehensive tool tailored for the plumbing industry. It enables professionals to seamlessly manage appointments, payments, and customer interactions, all in an easy-to-use online platform.
Setmore's Plumbing Scheduling software is a comprehensive tool tailored for the plumbing industry. It enables professionals to seamlessly manage appointments, payments, and customer interactions, all in an easy-to-use online platform.
24/7 BOOKING
Best for teams that are
Small teams (up to 4 users) looking for a robust free plan
Plumbers needing Square or Stripe payment integration
Solo plumbers wanting simple online booking pages
Skip if
Large teams needing advanced dispatching features
Users requiring SMS reminders on a free budget
Businesses that need to remove branding without paying
Expert Take
Our analysis shows Setmore excels as a streamlined scheduling solution for small plumbing businesses that need efficiency without the complexity of full-scale Field Service Management software. Research indicates it offers robust booking features, automated reminders, and essential integrations like QuickBooks and Square at a highly competitive price point. While it lacks advanced dispatching or inventory tools, its ease of use and generous free tier make it an ideal entry point for independent contractors.
Pros
Generous free plan for up to 4 users
Intuitive interface requires minimal training
Native integration with QuickBooks and Square
Automated text and email reminders
Mobile app for field schedule management
Cons
Lacks route optimization and dispatching
No built-in inventory management
Free plan capped at 200 appointments/month
Reporting features are basic compared to FSMs
Occasional Google Calendar sync glitches
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the comprehensiveness of scheduling features, booking management, and automated workflows specifically for plumbing service needs.
What We Found
Setmore delivers a robust scheduling engine with automated text/email reminders, recurring appointments, and a customizable booking page, though it lacks specialized field service tools like inventory management.
Score Rationale
The score reflects strong core scheduling capabilities that meet most small business needs, but is capped below 9.0 due to the absence of advanced plumbing-specific features like route optimization.
Supporting Evidence
Users can set up recurring appointments for regular maintenance jobs, a key feature for plumbing service contracts. Keep time aside for longer plumbing jobs by setting daily, weekly, monthly or custom recurring appointments.
— setmore.com
Automated text and email reminders are included to ensure appointments start on time and reduce no-shows. Automatic text and email reminders to ensure every appointment starts on time and clients are around to let you in.
— setmore.com
The platform provides a customizable Booking Page that allows clients to view availability and confirm plumbing appointments online 24/7. Share your custom Booking Page and allow clients to view your availability and confirm a plumbing appointment online.
— setmore.com
Integration with popular apps like Google Calendar and Quickbooks is listed in the company’s integration directory.
— setmore.com
Documented in official product documentation, Setmore offers industry-specific features like automated reminders and online payment processing.
— setmore.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user ratings, review volume, and brand reputation within the software and trades industries.
What We Found
Setmore maintains exceptional ratings across major review platforms, with thousands of verified reviews highlighting reliability and customer satisfaction.
Score Rationale
With a 4.75/5 rating on Capterra and strong social proof from verified users, the product demonstrates high market trust, justifying a score above 9.0.
Supporting Evidence
The company has been established since 2011 and serves a global user base. It was released in 2011 and has garnered a large user base ever since.
— techradar.com
On Facebook, the product maintains a 4.6 out of 5 rating from hundreds of reviews. 4.6/5 rating based on 376 reviews on Facebook.
— setmore.com
The product holds a 4.75 out of 5 rating based on over 900 reviews on Capterra. 4.75/5 rating based on 931 reviews on Capterra.
— setmore.com
9.1
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of setup, interface intuitiveness, and quality of customer support for non-technical users.
What We Found
Users consistently praise the platform's simplicity and ease of use, noting that the interface is intuitive and support is responsive.
Score Rationale
The score is anchored high because 'ease of use' is frequently cited as a primary differentiator against more complex competitors, with very few usability complaints.
Supporting Evidence
Customer support is available 24/7 and is frequently described as 'excellent' and 'fast'. It's intuitive, easy to use, free and with excellent technical support - fast and effective.
— g2.com
Users report that the setup process is 'super easy' and 'intuitive' for both business owners and clients. what I really enjoyed about Setmore is the setup is super easy it's very intuitive and userfriendly.
— youtube.com
Reviewers describe the interface as 'tidy' and 'simple to use' across both web and mobile apps. The platform has a tidy interface that makes it simple to use.
— techradar.com
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, free tier availability, and hidden costs relative to the features provided.
What We Found
Setmore offers one of the most generous free plans in the market and very affordable paid tiers, making it highly accessible for small businesses.
Score Rationale
The score is exceptional because the free plan covers up to 4 users, and the Pro plan is significantly cheaper than industry competitors like Jobber.
Supporting Evidence
Compared to competitors like Jobber which start around $49/month, Setmore is positioned as a budget-friendly alternative. Jobber positions itself as affordable software for small contractors, starting around $49/month... Setmore... Pro plan $5 per month
— fieldproxy.ai
The Pro plan is priced at $5 per user per month when billed annually, which is highly competitive. Pro. Unlimited users. $5* user / mo
— setmore.com
The Free plan allows for up to 4 users and includes unlimited payments, though appointments are capped. Free. Up to 4 users. $0 user / mo.
— setmore.com
Pricing details, including a free plan and premium options starting at $12/month, are transparently listed on the official website.
— setmore.com
8.9
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate connectivity with essential trade tools like accounting software, payment gateways, and CRMs.
What We Found
The platform integrates natively with QuickBooks, Square, and social media, covering the most critical needs for plumbing businesses.
Score Rationale
A strong score is warranted by the native QuickBooks and payment integrations, though reliance on Zapier for other tools prevents a perfect score.
Supporting Evidence
Social media integrations allow booking directly from Facebook and Instagram profiles. Add a 'Book Now' button to your website, Facebook and Instagram.
— setmore.com
Users can accept payments via Square, Stripe, and PayPal directly through the booking page. Switch on the Square, Stripe or PayPal integration and enable Booking Page payments in your app settings.
— setmore.com
Setmore integrates directly with QuickBooks to automatically export appointment and payment data. Connect it with Setmore to automatically export appointment data into your QuickBooks account.
— setmore.com
Listed in the company’s integration directory, Setmore integrates with Google Calendar, Office 365, and Quickbooks.
— setmore.com
8.5
Category 6: Mobile Accessibility & Field Management
What We Looked For
We assess the mobile app's functionality for field technicians to manage schedules and customer details on the go.
What We Found
Setmore provides fully functional iOS and Android apps for managing appointments in the field, though it lacks advanced field service features like route optimization.
Score Rationale
The mobile app is robust for scheduling, but the lack of GPS routing and fleet management features limits the score for plumbing field operations.
Supporting Evidence
Unlike dedicated FSM tools, Setmore does not offer built-in route optimization for field crews. Jobber offers tools for efficient operations... Scheduling and Dispatching ease job allocation... Setmore simplifies scheduling with a comprehensive Calendar
— vev.co
Technicians can access customer details and history directly from the mobile application. The mobile app also acts like a crm (it keeps a database of customer information, allows you to call, email and text directly through the app)
— g2.com
The mobile app allows plumbers to manage their calendar and receive instant notifications between jobs. Real-time updates on mobile. Manage your calendar in between jobs. Get instant notifications on new, rescheduled or canceled bookings straight to your iOS or Android device.
— setmore.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report technical issues with Google Calendar synchronization and Android notifications not always firing reliably.
Impact: This issue caused a significant reduction in the score.
Lacks advanced field service management features such as route optimization, inventory management, and dispatching logic found in competitors like Jobber.
Impact: This issue caused a significant reduction in the score.
Vev's Plumber Appointment Scheduling Software is a comprehensive tool designed specifically for plumbing businesses. It not only allows easy online appointment scheduling but also sends automated reminders and processes payments, addressing the unique needs of the plumbing industry.
Vev's Plumber Appointment Scheduling Software is a comprehensive tool designed specifically for plumbing businesses. It not only allows easy online appointment scheduling but also sends automated reminders and processes payments, addressing the unique needs of the plumbing industry.
EASY PAYMENTS
INDUSTRY TAILORED
Best for teams that are
Small plumbing businesses wanting a free starter option
Plumbers needing simple online booking and payments
Users who want to collect reviews automatically
Skip if
Non-tech-savvy users due to a steeper learning curve
Large teams needing advanced field service features
Users who find visual editors overwhelming
Expert Take
Our analysis shows Vev effectively democratizes field service software by offering a robust free tier that includes essential route optimization and service area management—features often gated behind expensive plans in competitors. Research indicates it is specifically designed for the 'mobile-first' entrepreneur, allowing plumbers to manage bookings, payments, and routing entirely from a smartphone. While it lacks the complex inventory tools of enterprise solutions, its VC-backed stability and focus on friction-free scheduling make it an ideal entry point for independent contractors.
Pros
Free standard version for plumbers
Automatic route optimization included
Service area geofencing prevents bad bookings
Integrated online payments and deposits
Mobile-first design for field use
Cons
Support reported as unresponsive
Lacks advanced inventory management
Limited native accounting integrations
Low volume of third-party reviews
Paywall glitches reported by users
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle plumbing-specific workflows like dispatching, route optimization, and job management.
What We Found
Vev offers a specialized plumber module with automatic route optimization, service area geofencing, and integrated booking, though it lacks the complex inventory and asset management of enterprise tools.
Score Rationale
The score is high due to the inclusion of advanced routing and geofencing in a basic package, but limited by the absence of deep inventory or complex fleet management features.
Supporting Evidence
The platform includes a built-in CRM to organize client information and history. organize detailed information on your clients with the in-built CRM
— vev.co
Users can define a specific work area, and the system automatically rejects bookings outside this zone. decide your own work area and let the system automatically reject clients outside of it
— vev.co
The software automatically plans the most efficient route based on daily appointments and integrates with Google or Apple Maps. Vev's plumber software automatically plans the most efficient route depending on the appointments of that day
— vev.co
Documented in official product documentation, Vev offers automated service reminders and payment processing tailored for plumbing businesses.
— vev.co
8.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the company's financial stability, funding history, and reputation among users in the field service industry.
What We Found
Vev is backed by reputable investors like Notion Capital and Point Nine, raising €5M in 2023, though it has a relatively low volume of verified third-party reviews compared to legacy competitors.
Score Rationale
The strong VC backing from top-tier firms provides significant credibility, balancing out the lower volume of user reviews on platforms like Trustpilot.
Supporting Evidence
The company was founded by former Apple employees, adding to its technical credibility. Founded by former Apple employees
— tech.eu
Vev raised €5 million in funding from Notion Capital and Point Nine Capital in 2023. Utrecht-based business-in-a-box startup Vev has raised €5 million in a funding round provided by Notion Capital and Point Nine Capital.
— tech.eu
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of use for non-technical field workers, mobile app quality, and customer support responsiveness.
What We Found
The interface is widely praised for being modern and intuitive, specifically designed for mobile use, although some users have reported unresponsiveness from support channels.
Score Rationale
The mobile-first, 'Apple-like' design philosophy drives a high usability score, slightly impacted by isolated reports of support delays.
Supporting Evidence
The platform is designed to work on any device, allowing plumbers to manage business from their phone. Vev's plumber software is available on your computer, phone, and tablet.
— vev.co
Users describe the interface as intuitive, sleek, and modern, making it easy for non-technical users. it's very easy to use, sleek and modern, it's not technical
— apps.apple.com
Outlined in user guides, the intuitive interface simplifies appointment management for plumbing businesses.
— vev.co
9.6
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing structure, free tier availability, and transparency of costs for small businesses.
What We Found
Vev offers a highly competitive model with a permanently free standard version for plumbers and transparent paid tiers starting at $9.99/month.
Score Rationale
The existence of a robust 'forever free' plan for field service professionals is a market-leading value proposition that justifies a near-perfect score.
Supporting Evidence
Paid plans start at $9.99 per month after a 30-day free trial of the Pro features. Vev starts at just $9.99 per month.
— vev.co
The standard version of the plumber field service software is free to use. the standard version of Vev's plumber system will always be free
— vev.co
Pricing requires a subscription model, which may not suit all businesses but offers a free trial for evaluation.
— vev.co
9.1
Category 5: Route Optimization & Logistics
What We Looked For
We evaluate the software's ability to minimize travel time and manage service territories effectively.
What We Found
The software includes smart routing that dynamically adjusts based on appointments and allows for strict service area geofencing to prevent inefficient bookings.
Score Rationale
This score reflects the inclusion of dynamic, automated routing and geofencing—features often reserved for enterprise-tier software—in an accessible package.
Supporting Evidence
Plumbers can set fair call-out costs based on distance or flat fees. Either choose a flat fee, and/or a price per mile or kilometer.
— vev.co
The system calculates the shortest route between appointments to reduce travel time. Vev's smart route calculation makes the shortest route between appointments.
— vev.co
Limited integrations are documented, potentially restricting connectivity with other tools.
— vev.co
9.2
Category 6: Mobile Mobility & Payments
What We Looked For
We look for features that enable technicians to complete jobs, take payments, and manage admin entirely from the field.
What We Found
Vev enables full business management from a mobile device, including integrated payments via QR codes and upcoming Tap to Pay on iPhone support.
Score Rationale
The comprehensive mobile payment options and 'business on a phone' capability provide exceptional utility for independent contractors.
Supporting Evidence
It supports Tap to Pay on iPhone, eliminating the need for external card terminals. When you have an iPhone you can soon use Tap to Pay on iPhone
— vev.co
The platform supports online payments and deposits to reduce no-shows. You decide if they need to pay the full amount ahead of their booking, or that only a partial deposit is required
— vev.co
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The software lacks advanced inventory management and complex dispatching features found in enterprise competitors, limiting its suitability for large fleets.
Impact: This issue had a noticeable impact on the score.
The product has a low volume of verified third-party reviews on major platforms like Trustpilot, making long-term reliability harder to verify independently.
Impact: This issue caused a significant reduction in the score.
Workiz is a dedicated software solution for plumbing businesses, addressing key operational needs such as scheduling, dispatching, and invoicing. It streamlines communication and coordination with its CRM and client hub features, making it an ideal tool for plumbers aiming to increase efficiency and productivity.
Workiz is a dedicated software solution for plumbing businesses, addressing key operational needs such as scheduling, dispatching, and invoicing. It streamlines communication and coordination with its CRM and client hub features, making it an ideal tool for plumbers aiming to increase efficiency and productivity.
INTEGRATION READY
Best for teams that are
Growing plumbing teams (2+) needing full FSM features
Businesses wanting integrated phone and dispatch systems
Teams needing inventory management and GPS tracking
Skip if
Solopreneurs on a tight budget (paid plans are pricey)
Large enterprises needing offline mode
Users needing extensive workflow customization
Expert Take
Our analysis shows Workiz distinguishes itself not just as a scheduling tool, but as a revenue-generating platform for plumbers through its 'Price Book Pro' and integrated communication systems. Research indicates that features like the AI-driven 'Genius Answering' and robust inventory management across service vehicles address specific pain points in the plumbing industry. While the price point is premium, the depth of vertical-specific features offers significant value for growing operations.
Pros
Specialized 'Price Book Pro' for flat-rate plumbing pricing
Integrated phone system with AI call answering
Robust inventory tracking across trucks and warehouses
Seamless QuickBooks Online integration
High user ratings on G2 and Capterra
Cons
High starting price for paid plans ($225/mo)
Mobile app stability issues reported by users
Strict cancellation policies and billing disputes
Extra costs for additional users and SMS
Steep learning curve for advanced automations
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like dispatching, estimates, and job management.
What We Found
Workiz offers a comprehensive suite including drag-and-drop scheduling, robust dispatching, and specialized plumbing features like equipment tracking and service plans.
Score Rationale
The score is high due to deep vertical-specific features like 'Price Book Pro' and equipment tracking, though some advanced automations have a learning curve.
Supporting Evidence
Offers 'Price Book Pro', a prebuilt flat-rate pricing tool specifically for plumbing, HVAC, and electrical services. Price Book Pro is a prebuilt flat-rate pricing tool designed specifically for service businesses... complete with built-in labor rates, material costs, and markups.
— help.workiz.com
Includes specialized features for plumbing such as equipment tracking to document installations, serial numbers, and warranty information. Document the exact equipment that was installed, the serial number, warranty information, and more.
— workiz.com
Documented in official product documentation, Workiz offers industry-specific features such as scheduling, dispatching, and invoicing tailored for plumbing businesses.
— workiz.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user adoption numbers, third-party review ratings, and industry standing.
What We Found
Workiz is a market leader with over 120,000 service professionals and consistently high ratings across major review platforms.
Score Rationale
The product maintains excellent ratings (4.6/5 on G2) and a large user base, signaling strong market trust despite some individual billing complaints.
Supporting Evidence
Holds a 4.6-star rating on G2 and a 4.5-star rating on Capterra. Workiz holds a 4.6-star rating on G2 and a 4.5-star rating on Capterra, reflecting strong user satisfaction.
— contractorplus.app
The platform is trusted by over 120,000 service professionals. The leading platform for field service teams, trusted by over 120,000 pros.
— workiz.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use, interface design, and mobile app performance for field technicians.
What We Found
Users generally praise the intuitive desktop interface, but there are documented complaints regarding mobile app stability and glitches.
Score Rationale
While the desktop UI is highly rated for simplicity, the score is impacted by reports of mobile app crashes and sync issues which are critical for field work.
Supporting Evidence
Some users report the mobile app can be unstable with crashes and sync issues. The app crashes multiple times a day, often when I'm in the middle of writing up an invoice, forcing me to start over.
— workyard.com
Users appreciate the intuitive interface and ease of navigation. Reviewers highlight its intuitive interface, efficient scheduling, GPS tracking, and client communication tools as major strengths.
— contractorplus.app
The software includes a comprehensive CRM and client hub, enhancing communication and customer service.
— workiz.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden costs, and contract flexibility compared to market averages.
What We Found
Workiz positions itself as a premium product with a higher entry price than competitors and strict cancellation policies that frustrate some users.
Score Rationale
The score is lower because the starting price for paid plans is high ($225/mo) and there are multiple documented complaints about cancellation difficulties and add-on costs.
Supporting Evidence
Additional users on the Standard plan cost extra per month. Each extra member for Standard plan costs $46/mo, for annual payment, $55/mo, for monthly payment.
— workiz.com
Paid plans start at approximately $225 per month for up to 3 users (Kickstart plan). Kickstart $187/month. Up to 3 members... Standard $229/month. Up to 5 members
— connecteam.com
9.0
Category 5: Inventory & Field Operations
What We Looked For
We examine tools for managing parts, equipment, and field workflows specific to plumbing.
What We Found
The platform excels with multi-location inventory tracking, low-stock alerts, and the ability to manage equipment details directly from the field.
Score Rationale
This category scores highly due to robust inventory features that allow tracking stock across warehouses and trucks, essential for plumbing businesses.
Supporting Evidence
Automated restocking features include alerts for low-stock items. Automated Restocking – Set alerts for low-stock items and automate reordering
— workiz.com
Inventory management allows tracking stock levels across multiple locations including service vehicles. Real-Time Inventory Tracking – Monitor stock levels across warehouses, offices, and service vehicles
— workiz.com
Listed in the company's integration directory, Workiz integrates with QuickBooks and other essential tools for plumbing businesses.
— workiz.com
9.1
Category 6: Communication & Automation
What We Looked For
We look for integrated communication tools like VoIP, SMS, and AI-driven customer interactions.
What We Found
Workiz stands out with a fully integrated phone system, AI-driven call answering, and automated 'On My Way' notifications.
Score Rationale
The integrated communication suite is a standout feature, offering capabilities like call masking and AI dispatching that many competitors lack.
Supporting Evidence
Offers 'Genius Answering', an AI dispatcher for after-hours calls. AI dispatcher that answers after-hour calls before competitors do.
— workiz.com
Features an integrated phone system with call recording and masking. Workiz is the only field service business management software with an integrated phone system... In-app phone; Call recording and tags; 2-way texting; Call masking
— workiz.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Complaints regarding hidden or accumulating costs for essential features like SMS messages and additional users.
Impact: This issue caused a significant reduction in the score.
Picktime's Plumbing Business Management Software is specifically designed to streamline the operations of plumbing businesses. It facilitates seamless online booking, efficient job assignment to technicians, and simplifies scheduling with a drag-and-drop calendar. It's QR code functionality makes booking fast and seamless for customers.
Picktime's Plumbing Business Management Software is specifically designed to streamline the operations of plumbing businesses. It facilitates seamless online booking, efficient job assignment to technicians, and simplifies scheduling with a drag-and-drop calendar. It's QR code functionality makes booking fast and seamless for customers.
NO-SHOW REDUCER
AUTOMATED REMINDERS
Best for teams that are
Solo plumbers or startups needing a free scheduling tool
Businesses wanting simple online booking widgets
Users needing to sync personal and business calendars
Skip if
Companies needing deep analytics or advanced reporting
Users who need a refund policy (no refunds offered)
Expert Take
Our analysis shows Picktime delivers exceptional value for small plumbing businesses through its robust free tier and affordable per-user pricing. Research indicates it excels at core scheduling needs like recurring appointments and calendar syncing, making it ideal for smaller teams that don't require complex field service management features. Based on documented features, it simplifies operations without the steep learning curve of enterprise plumbing software.
Pros
Generous free plan includes unlimited appointments
Affordable paid plans starting at $2.25/user
Intuitive interface requires minimal training
Seamless sync with Google and Outlook calendars
Built-in invoicing and payment processing
Cons
Strict no-refund policy on all subscriptions
Mobile app lacks full desktop functionality
Limited customization for booking page branding
No advanced GPS routing or inventory tools
Customer support limited to chat and email
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
Core scheduling and management features tailored for plumbing workflows, including dispatching and invoicing
What We Found
Offers robust general scheduling, recurring bookings, and basic invoicing, but lacks advanced plumbing-specific tools like GPS routing or inventory management found in vertical SaaS
Score Rationale
The score reflects strong foundational scheduling capabilities for small teams, anchored below 9.0 due to the absence of deep field service management features like route optimization
Supporting Evidence
Includes essential tools like drag-and-drop calendar, job assignment, and payment processing via Stripe/PayPal Assign jobs to plumber technicians; Make bookings fast and seamless with QR codes; Drag and drop calendar feature
— picktime.com
Features include recurring bookings, invoicing, and calendar sync, but it is a general scheduler marketed to plumbers rather than a dedicated field service tool Picktime is an online plumbing business management software designed to simplify and organize your daily operations... Whenever someone books your plumbing services... appointments are automatically updated
— picktime.com
QR code functionality for fast customer bookings is highlighted on the product page, streamlining the booking process.
— picktime.com
The drag-and-drop calendar feature is documented in the official product description, enhancing scheduling efficiency.
— picktime.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
User ratings, review volume, and reputation on major software review platforms
What We Found
Maintains high ratings (4.8/5) across major platforms like G2 and Capterra, though total review volume is lower than enterprise competitors
Score Rationale
A high score is justified by consistent positive feedback on reliability and ease of use, though it lacks the massive market presence of industry giants
Supporting Evidence
Capterra reviews also show a strong 4.8/5 rating from over 50 users Capterra: 4.8/5 stars (52 reviews); G2: 4.8/5 stars (11 reviews)
— smbguide.com
Rated 4.8 out of 5 stars on G2 based on user reviews Picktime. 4.8. (58)
— g2.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
Ease of setup, interface intuitiveness, and quality of customer support channels
What We Found
Widely praised for its intuitive, user-friendly interface that requires minimal training, though support is limited to chat and email without a phone option
Score Rationale
The score is high due to the platform's simplicity and ease of use, but capped below 9.0 because support channels are limited to digital-only methods
Supporting Evidence
Customer support is available via live chat and email, but lacks a direct phone line You can access direct customer support through a live chat button within the Picktime dashboard... Otherwise, you can consult the official Help page
— techradar.com
Users consistently cite the interface as easy to navigate and quick to learn Reviewers feel Picktime is easy to use, with a user-friendly interface... They find it quick to learn and practical
— getapp.com
Interactive calendar management is designed to simplify operations, as outlined in the product features.
— picktime.com
9.6
Category 4: Value, Pricing & Transparency
What We Looked For
Competitive pricing structures, free tier availability, and clear cost information
What We Found
Offers an exceptional value proposition with a generous free forever plan and paid tiers starting as low as $2.25 per user/month
Score Rationale
This category receives a near-perfect score because the pricing is significantly lower than competitors, making it highly accessible for small businesses
Supporting Evidence
Includes a robust free plan that supports up to 3 team members and unlimited appointments Included in Free: 3 Resources. 2 Locations. 2 Classes. Unlimited Appointments.
— picktime.com
Paid plans start at approximately $2.25 to $3 per user per month, billed annually Starter (starts at $4/user/mo), and Pro (starts at $3/user/mo)... Pro plan costs $2.25 per user, per month, and is billed annually
— picktime.com
Pricing starts at $9.99/month with a free plan available, providing affordable options for businesses.
— picktime.com
8.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
Connectivity with payment gateways, calendars, and other business tools relevant to plumbing
What We Found
Solid integration with major payment processors (Stripe, PayPal) and calendars (Google, Outlook), plus Zoom for virtual consults
Score Rationale
Scores well for essential business integrations but falls short of a 9.0+ because it lacks deep, industry-specific integrations like plumbing supply house catalogs
Supporting Evidence
Offers video meeting integrations which can be used for remote consultations Integrate with Google Meet, Microsoft Teams, Zoom, GoToMeeting and Jitsi Meet.
— picktime.com
Integrates with major payment gateways and calendar systems Integrate Picktime scheduling software with other apps for payments, calendar syncing... PayPal, Stripe, Square... Google Calendar, Outlook Calendar
— picktime.com
Integration with Google Calendar is documented, facilitating seamless schedule management.
— picktime.com
8.3
Category 6: Mobile & Field Service Capabilities
What We Looked For
Mobile app functionality for technicians in the field to manage jobs and schedules
What We Found
Provides iOS and Android apps for on-the-go management, but they lack full parity with the desktop version and miss advanced field tracking features
Score Rationale
This is the lowest score as the mobile app is reported to have functional limitations compared to the desktop version, which is a drawback for field-based plumbing work
Supporting Evidence
Lacks advanced GPS routing and tracking features found in dedicated field service software Picktime is a lightweight scheduling solution... it doesn't offer the robust reporting, quoting, or workflow automation needed by larger electrical teams.
— gravitybooking.com
Mobile apps are available but have documented limitations compared to the web version Mobile app missing many features available on the desktop version.
— research.com
Support resources are available online, but may require a learning curve for non-tech savvy users.
— picktime.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Limited customization options for the user interface and booking page branding compared to competitors.
Impact: This issue had a noticeable impact on the score.
Koalendar offers a straightforward solution specifically tailored for the plumbing industry. It enables businesses to manage jobs, schedule appointments and track technicians, providing an all-in-one solution to streamline operations and improve efficiency.
Koalendar offers a straightforward solution specifically tailored for the plumbing industry. It enables businesses to manage jobs, schedule appointments and track technicians, providing an all-in-one solution to streamline operations and improve efficiency.
Best for teams that are
Solo plumbers wanting a simple, free booking link
Businesses needing a lightweight Google Calendar sync
Users who primarily need a booking page, not full FSM
Skip if
Teams needing full field service management (GPS/Dispatch)
Businesses requiring complex invoicing tools
Users needing advanced customization on a free plan
Expert Take
Our analysis shows Koalendar is an exceptional value for small plumbing businesses that need streamlined scheduling without the complexity or cost of enterprise Field Service Management software. Research indicates its 'Free Forever' plan is genuinely unlimited, a rarity in this sector, while Pro features like Stripe payments and photo intake forms directly address the needs of service professionals. While it lacks the deep inventory and routing features of heavyweights like ServiceTitan, its ease of use and affordability make it a top tier choice for growing teams.
Pros
Free plan includes unlimited bookings
Accepts payments via Stripe
Intake forms support photo uploads
Syncs with Google, Outlook, iCloud
Simple setup in minutes
Cons
No native mobile app (PWA only)
No automatic route optimization
Lacks inventory management features
Manual travel buffers required
Not a full FSM solution
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex plumbing scheduling needs, including dispatching, job tracking, and intake forms.
What We Found
Koalendar offers robust scheduling with unlimited bookings, round-robin assignment for teams, and custom intake forms that allow clients to upload photos of plumbing issues.
Score Rationale
The score is high due to unlimited features in the free plan and specific intake capabilities, but capped because it lacks advanced Field Service Management (FSM) features like inventory tracking.
Supporting Evidence
Users can set manual drive-time buffers between appointments to prevent overlapping jobs. Add drive-time buffers to prevent overlapping jobs and ensure realistic arrival times between sites
— koalendar.com
The software supports round-robin scheduling to distribute jobs fairly among technicians. Round robin scheduling: distribute bookings fairly
— koalendar.com
Koalendar allows plumbers to collect job details and property photos via custom intake forms before arriving on-site. Collect job details before arriving on-site — from the issue description to property photos.
— koalendar.com
Automated appointment scheduling and technician tracking are documented features tailored for plumbing businesses.
— koalendar.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user ratings, adoption numbers, and trust signals from reputable review platforms relevant to service businesses.
What We Found
The product maintains a high 4.9/5 rating across major platforms like G2 and the Chrome Web Store, with over 10,000 professional users.
Score Rationale
Excellent user ratings and adoption by major organizations justify a score above 9.0, though it has fewer total reviews than enterprise giants like Calendly.
Supporting Evidence
G2 reviews highlight high user satisfaction with a 4.5+ star rating. Users praise the ease of use in Koalendar... 4.5 out of 5 stars
— g2.com
The platform is trusted by over 10,000 professionals and organizations. Trusted by 10,000+ of the world's leading organizations
— koalendar.com
Koalendar is rated 4.9 out of 5 stars based on over 800 reviews on Google Workspace. Rated 4.9 out of 5 with 808 reviews on Google Workspace
— koalendar.com
9.4
Category 3: Usability & Customer Experience
What We Looked For
We assess how easy it is for plumbers to set up the software and for customers to book appointments without friction.
What We Found
Reviewers consistently cite 'ease of use' and 'setup in minutes' as primary advantages, with a clean interface for both admins and end-users.
Score Rationale
The simplicity and 'no-code' setup process drive a near-perfect usability score, making it ideal for non-technical service providers.
Supporting Evidence
The interface is designed to be intuitive, eliminating back-and-forth emails. Users praise the ease of use in Koalendar, highlighting its user-friendly interface for quick event scheduling.
— g2.com
Users report being able to set up the software and send it to clients in about 5 minutes. I was able to get it set up and sent to students in about 5 minutes.
— koalendar.com
The platform's user-friendly interface is highlighted in product documentation, emphasizing ease of use for non-tech-savvy users.
— koalendar.com
9.8
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the cost-to-value ratio, specifically looking for hidden fees or limitations on essential features for small businesses.
What We Found
Koalendar offers a 'Free Forever' plan with unlimited bookings and calendar sync, which is exceptionally generous compared to competitors that limit usage.
Score Rationale
The combination of a robust free tier and a low-cost Pro plan ($6.99-$9.99/mo) creates market-leading value, earning a near-perfect score.
Supporting Evidence
Paid plans start at approximately $6.99 to $9.99 per user/month, significantly lower than enterprise alternatives. Koalendar's pricing starts at $6.99/month
— koalendar.com
The free plan includes unlimited bookings, scheduling pages, and calendar syncs. Koalendar's free plan includes unlimited bookings, scheduling pages, and calendar sync (no credit card required).
— koalendar.com
Offers a free plan with premium plans starting at $6/month, providing competitive pricing for small businesses.
— koalendar.com
8.2
Category 5: Mobile & Field Capabilities
What We Looked For
We check for mobile app availability and features that support technicians working in the field, such as offline access.
What We Found
While mobile-optimized as a Progressive Web App (PWA), Koalendar lacks a native iOS or Android app, which may limit offline functionality for field techs.
Score Rationale
The lack of a native app store application is a notable drawback for field workers, preventing a higher score despite good mobile browser performance.
Supporting Evidence
Technicians can access schedules and job details via mobile browsers. Koalendar's plumbing job scheduling keeps your team organized with... mobile access.
— koalendar.com
Koalendar does not have a native app on the Apple App Store or Google Play Store but functions as a PWA. Koalendar is fully responsive on mobile—no app needed... Koalendar works as a Progressive Web App on Android
— help.koalendar.com
Integration capabilities with popular calendar systems are documented in the official product documentation.
— koalendar.com
8.9
Category 6: Integrations & Payments
What We Looked For
We examine the ecosystem for payment processing and connections to other tools plumbers use, like CRMs or accounting software.
What We Found
Native integrations include Stripe for payments and Zoom/Google Meet, with Zapier connecting to 8,000+ other apps for broader workflows.
Score Rationale
Strong payment and calendar integrations support the core business needs, though reliance on Zapier for niche plumbing tools prevents a perfect score.
Supporting Evidence
The platform integrates with Zapier to connect with thousands of other applications. Connect Koalendar to 8,000+ apps with Zapier using our native integration
— koalendar.com
Users can accept payments securely via Stripe directly through the booking page. The credit card information is handled securely via Stripe.
— koalendar.com
24/7 support availability is documented, ensuring continuous assistance for plumbing businesses.
— koalendar.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Koalendar is primarily a scheduling tool and lacks full Field Service Management (FSM) features such as inventory management, complex dispatching boards, or native invoicing beyond basic Stripe receipts.
Impact: This issue had a noticeable impact on the score.
The software does not offer automatic route optimization or travel time calculations based on GPS location; users must manually add buffer times between appointments.
Impact: This issue caused a significant reduction in the score.
Koalendar lacks a native iOS or Android mobile application, relying instead on a Progressive Web App (PWA) implementation. This may impact offline access and push notifications for field technicians compared to native apps.
Impact: This issue caused a significant reduction in the score.
Bookedin's Plumbing Booking App is an intuitive, industry-specific tool designed to streamline appointment scheduling and management for plumbing businesses. Its 24/7 booking functionality and easy-to-use interface address the industry's need for flexibility and efficiency, while the integration with social media platforms like Facebook expands client reach.
Bookedin's Plumbing Booking App is an intuitive, industry-specific tool designed to streamline appointment scheduling and management for plumbing businesses. Its 24/7 booking functionality and easy-to-use interface address the industry's need for flexibility and efficiency, while the integration with social media platforms like Facebook expands client reach.
SOCIAL MEDIA BOOST
FLEXIBLE PRICING
Best for teams that are
Solo plumbers needing simple, stress-free scheduling
Businesses wanting to collect deposits upfront easily
Users who want to manage appointments via mobile app
Skip if
Enterprises needing complex inventory or dispatch tools
Users requiring detailed custom reporting
Businesses needing to track payments outside the system
Expert Take
Our analysis shows Bookedin strikes a strategic balance for independent plumbers who need efficiency without the complexity of enterprise Field Service Management software. Research indicates the 'navigate to' feature—which links client addresses directly to map apps—solves a specific pain point for mobile tradespeople. Furthermore, the documented password-free booking system significantly lowers the barrier for customers, likely increasing conversion rates for service calls.
Pros
One-click 'Navigate To' client address
No client passwords required to book
Free plan available (20 bookings/mo)
Automated text & email reminders
Upfront deposit collection via Stripe/Square
Cons
No open API available
Lacks inventory & work order management
Per-calendar pricing scales costs
Limited staff permission controls
No advanced fleet dispatching
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex scheduling, client management, and specific workflows required for plumbing operations.
What We Found
Bookedin offers robust scheduling with recurring appointments, client history tracking, and file attachments (photos/docs). Crucially for plumbers, it includes a feature to collect client addresses and 'navigate to' locations directly from the app. It handles upfront deposits and payments via Stripe, Square, or PayPal.
Score Rationale
The product excels at core scheduling and basic client management, but scores below 9.0 because it lacks specialized field service features like inventory management or complex estimation found in heavier FSM tools.
Supporting Evidence
The system supports recurring bookings for ongoing maintenance contracts. Recurring Bookings. Schedule daily, weekly or monthly repeating appointments
— bookedin.com
Users can attach files and photos to appointments, useful for documenting plumbing jobs. Track client notes, booking history... Attach files and photos to automated emails, or privately to any appointment
— bookedin.com
The app includes a specific feature for tradespeople to collect addresses and launch navigation to the job site. Collect client addresses & easily navigate to locations
— bookedin.com
Integration with social media platforms like Facebook is listed in the product features, expanding client reach.
— bookedin.com
24/7 online booking functionality is documented in the official product description, enhancing scheduling flexibility.
— bookedin.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the product's reputation through verified user reviews, industry awards, and adoption rates across relevant service sectors.
What We Found
The platform holds high ratings across major review sites (4.7 stars on Apple App Store, 4.6 on Capterra) and is widely used by service businesses including plumbers and electricians. It secures data with 256-bit SSL encryption and has won 'Ease of Use' awards.
Score Rationale
Consistent high ratings across multiple third-party platforms and a decade of market presence justify a score above 9.0, indicating a highly trusted solution.
Supporting Evidence
Security measures include 256-bit SSL encryption for all communications. All Bookedin communications are encrypted from end-to-end using 256 bit SSL security.
— bookedin.com
The mobile app maintains a 4.7-star rating on the Apple App Store. Apple 4.7 stars.
— bookedin.com
Recognized by industry professionals for addressing unique scheduling challenges in plumbing.
— bookedin.com
9.3
Category 3: Usability & Customer Experience
What We Looked For
We analyze how easy it is for plumbers to manage their day and for customers to book services without friction.
What We Found
Bookedin is frequently praised for its simplicity. A key differentiator is that clients do not need to create an account or remember a password to book, removing a major friction point. The mobile app allows full schedule management from the field.
Score Rationale
The combination of a password-free client booking experience and a highly-rated mobile interface for staff results in a near-perfect usability score.
Supporting Evidence
Users consistently cite ease of use as a primary benefit in reviews. This app works extremely well and is easy to use... especially to people like me who aren't very well versed in technology.
— bookedin.com
Clients can book appointments without creating an account or password. BookedIN allows your clients to schedule an appointment with your shop without the hassle of creating an account or password.
— bookedin.com
User-friendly interface and automated reminders are highlighted in the product documentation, reducing no-shows.
— bookedin.com
8.8
Category 4: Value, Pricing & Transparency
What We Looked For
We examine the pricing structure, hidden fees, and the value provided relative to the cost for a plumbing business.
What We Found
Pricing is transparent with a Free plan (20 bookings/mo), Plus ($24/mo), and Pro ($48/mo). There are no hidden platform fees for payments; users only pay the processor's fee. A 14-day free trial is available without credit card requirements.
Score Rationale
The availability of a functional free plan and transparent tiered pricing supports a high score, though per-calendar pricing can become costly for larger teams compared to flat-rate enterprise tools.
Supporting Evidence
Bookedin does not charge additional transaction fees on top of processor fees. Bookedin does not charge a payment processing fee, however the processor you use does
— support.bookedin.com
The platform offers a free plan limited to 20 bookings per month. BookedIN offers a free plan that allows users to take up to 20 bookings in a month.
— emitrr.com
Pricing starts at $24/month after a free 14-day trial, as detailed on the official site.
— bookedin.com
7.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for connectivity with other tools plumbers use, such as accounting software, maps, and marketing platforms.
What We Found
The platform integrates with Google Maps (for booking via GMB), social media 'Book Now' buttons, and major website builders (Wix, WordPress). However, it notably lacks an open API, limiting custom connections to other business software.
Score Rationale
While essential marketing and payment integrations are present, the documented lack of an API is a significant limitation for a modern SaaS tool, preventing a score in the 8.0+ range.
Supporting Evidence
Direct integration allows clients to book via Google Maps listings. Once you are verified, your clients will be able to book appointments directly from Google Maps and your Google business listing.
— support.bookedin.com
The software does not offer an API for custom development. Does Bookedin offer an API? No, Bookedin does not provide API access.
— softwarefinder.com
Integration with social media platforms like Facebook is documented, enhancing client engagement.
— bookedin.com
8.9
Category 6: Mobile Accessibility & Field Management
What We Looked For
We evaluate features specifically designed for mobile workflows, such as navigation and remote schedule management for plumbers in the field.
What We Found
The mobile app is a core strength, featuring a 'navigate to' button that links client addresses directly to map apps. It allows staff to manage schedules, view client notes, and track history entirely from a smartphone.
Score Rationale
The dedicated navigation feature and full mobile functionality are excellent for field workers, though it misses advanced fleet tracking features found in dedicated field service management (FSM) software.
Supporting Evidence
Staff can manage their entire schedule and availability from the mobile app. Easily manage your staff & schedule from your phone.
— bookedin.com
The app allows plumbers to click a button to navigate to the client's location. Collect client addresses & easily navigate to locations
— bookedin.com
Support resources and onboarding guidance are available to ensure smooth adoption.
— bookedin.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Compared to dedicated Field Service Management tools, it lacks inventory management, work order creation, and advanced dispatching features.
Impact: This issue caused a significant reduction in the score.
Users have reported an inability to restrict staff access to client data, meaning all staff members can see the entire client database, which may be a privacy concern.
Impact: This issue had a noticeable impact on the score.
The platform does not provide API access, which prevents custom integrations with accounting or CRM software often used by growing plumbing businesses.
Impact: This issue caused a significant reduction in the score.
TrakMeets Plumber Booking Software is a game-changer for plumbing businesses looking to streamline their appointment scheduling process. This software simplifies the booking process, reduces time-consuming manual tasks, and enhances customer service - all critical needs in the plumbing industry.
TrakMeets Plumber Booking Software is a game-changer for plumbing businesses looking to streamline their appointment scheduling process. This software simplifies the booking process, reduces time-consuming manual tasks, and enhances customer service - all critical needs in the plumbing industry.
Best for teams that are
Businesses wanting a branded customer booking app
Companies needing both walk-in and on-site booking
Service providers needing to track payment history
Skip if
Users seeking a simple, instant-setup calendar tool
Solo plumbers needing a basic free calendar link
Users who do not need a dedicated customer app
Expert Take
Our analysis shows that TrakMeets distinguishes itself by offering 100% customizable source code, allowing businesses to tailor the software extensively to their specific workflows. Research indicates it provides dedicated mobile applications for both service providers and customers, facilitating real-time communication and tracking. Based on documented features, the platform supports a wide array of payment gateways and offers 24/7 support, making it a robust choice for service-based businesses seeking a white-label solution.
Pros
100% customizable source code available
Dedicated mobile apps for customers and providers
24/7 customer support via multiple channels
Automated appointment reminders reduce no-shows
Supports multiple payment gateways like Stripe
Cons
No free trial or free version available
Payments are generally non-refundable
Pricing information is not transparently listed
Heavy reliance on forum self-promotion
Interface may overwhelm new users
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of scheduling features, dispatching tools, and service management capabilities specific to plumbing workflows.
What We Found
TrakMeets offers a comprehensive suite including automated scheduling, recurring appointments, and a dedicated service provider app for tracking jobs and availability.
Score Rationale
The product scores well due to its robust core scheduling features and specialized provider tools, though it lacks some advanced estimation features found in enterprise competitors.
Supporting Evidence
The platform includes a service provider app to track appointments, manage availability, and communicate directly with customers. Track Appointments. Manage and track all the booked and confirmed appointments. ... Manage Availability. Manage the availability of the technicians and the booking slots.
— trakmeets.com
Features include automated scheduling, customer database, recurring appointments, and SMS messaging. Automated Scheduling. Appointment Management. Customer Database. ... Recurring Appointments. ... SMS Messaging.
— softwareworld.co
Documented in official product documentation, TrakMeets offers automated reminders and real-time updates, enhancing operational efficiency for plumbing businesses.
— trakmeets.com
8.7
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the company's global presence, support infrastructure, and transparency regarding its corporate identity.
What We Found
The company maintains a global presence with offices in multiple continents and offers 24/7 support, though it relies heavily on self-promotion in forums.
Score Rationale
While the global footprint and 24/7 support are strong trust signals, the heavy reliance on forum marketing rather than third-party accolades keeps the score from being higher.
Supporting Evidence
The service is powered by MSS Tech India Private Limited. Powered by MSS Tech India Private Limited.
— trakmeets.com
TrakMeets maintains offices in Australia, UK, India, and Latin America. Australia Office... UK Office... India Office... Latin America Office
— trakmeets.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive interfaces for both end-customers and service providers, including mobile accessibility and communication tools.
What We Found
The platform provides dedicated mobile apps for customers and providers, facilitating hassle-free booking, history access, and real-time communication.
Score Rationale
The provision of dual mobile apps (customer and provider) significantly enhances the user experience, justifying a high score for usability.
Supporting Evidence
Support options include 24x7 support via email, phone, and chat. Trakmeets offers support with the following options: 24x7 Support , Email , Phone , Chat
— softwareworld.co
The customer app allows for hassle-free booking, access to appointment history, and contactless payments. Hassle-free Appointment Booking... Access Appointment History... Contactless Payments.
— trakmeets.com
User-friendly interface documented in product materials, though training is required for effective usage.
— trakmeets.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, the availability of free trials, and refund policies to determine overall value and risk for the buyer.
What We Found
The product lacks a free trial or free version and enforces a strict non-refundable policy, which presents a higher risk for new users.
Score Rationale
This category scores lower because the absence of a free trial and a non-refundable payment policy reduces transparency and increases buyer risk compared to industry standards.
Supporting Evidence
Payments made for the service are generally non-refundable. The payments made are non-refundable but we may consider a request under certain circumstances.
— trakmeets.com
TrakMeets does not offer a free version or a free trial. Does Trakmeets offer a free version? No... Does Trakmeets offer a free trial? No
— softwareworld.co
Pricing requires custom quotes, limiting upfront cost visibility, but allows for tailored solutions.
— trakmeets.com
9.3
Category 5: Customization & White Labeling
What We Looked For
We evaluate the ability to customize the software's code and branding to fit specific business requirements.
What We Found
TrakMeets stands out by offering 100% customizable source code, allowing businesses to tailor the platform extensively to their needs.
Score Rationale
The offer of 100% customizable source code is a rare and high-value feature in SaaS, justifying a top-tier score for this category.
Supporting Evidence
The company offers 100% customizable source code tailored to business requirements. We offer a 100% customizable source code, which can be tailored to meet your business requirements.
— quora.com
8.8
Category 6: Mobile Workforce Management
What We Looked For
We examine features that support field technicians, such as real-time tracking, availability management, and remote communication.
What We Found
The software includes robust tools for managing field technicians, including real-time availability tracking and direct chat communication.
Score Rationale
Strong mobile capabilities for service providers, including availability management and direct communication, support a high score for workforce management.
Supporting Evidence
The system allows for tracking of all booked and confirmed appointments via the provider app. Track Appointments. Manage and track all the booked and confirmed appointments.
— trakmeets.com
Service providers can manage availability and communicate directly with customers via chat or phone. Direct Communication. The service provider can communicate with the customers via chat or phone. ... Manage Availability.
— trakmeets.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is not transparently listed on the main site and often requires contacting the vendor, with third-party sources citing a wide range ($50-$1000).
Impact: This issue caused a significant reduction in the score.
SetTime's plumbing scheduling software is designed specifically for the plumbing industry, streamlining the booking process and managing appointments effectively. It helps reduce no-shows and stay organized with a comprehensive dashboard for daily tasks, giving plumbers more time to focus on providing top-notch service.
SetTime's plumbing scheduling software is designed specifically for the plumbing industry, streamlining the booking process and managing appointments effectively. It helps reduce no-shows and stay organized with a comprehensive dashboard for daily tasks, giving plumbers more time to focus on providing top-notch service.
Companies requiring advanced field service dispatching
Users needing recurring appointments with no end date
Expert Take
Our analysis shows SetTime stands out for its 'Free Forever' plan that uniquely allows for unlimited staff and appointments, a rarity in the SaaS market. Research indicates it is an ideal lightweight solution for solo plumbers or small teams who need efficient scheduling and automated reminders without the complexity or cost of enterprise Field Service Management software. While it lacks deep inventory tools, its ease of use and mobile capability make it a powerful entry-level tool.
Pros
Free plan includes unlimited staff
Intuitive mobile-first interface
Automated SMS and WhatsApp reminders
Immediate customer support response
Simple online booking page setup
Cons
No inventory management features
Lacks GPS fleet tracking
Recurring appointments lack flexibility
Not a full FSM solution
Limited B2B market presence
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.2
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex plumbing scheduling needs, including dispatching, job tracking, and service management.
What We Found
SetTime offers robust core scheduling with unlimited appointments and staff, but functions more as a general appointment scheduler than a specialized plumbing Field Service Management (FSM) tool.
Score Rationale
The score reflects strong general scheduling features but is capped because it lacks deep plumbing-specific capabilities like inventory management and advanced dispatch boards found in vertical competitors.
Supporting Evidence
The platform supports unlimited customers, appointments, and staff members even on the free plan. Unlimited Customers, Appointments & Staff: Manage unlimited clients, bookings, and team members with personalized free calendars.
— play.google.com
Features include automated SMS/WhatsApp reminders, deposit collection, and multi-service appointments. Features included: Everything in Free. Automated SMS & WhatsApp Reminders... Deposit Collection... Multi-service Appointments.
— getapp.com
Documented in official product documentation, SetTime offers automated reminders and a comprehensive dashboard tailored for plumbing businesses.
— settime.io
8.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established presence, verified user reviews on major B2B platforms, and a track record of reliability in the home services industry.
What We Found
While the product has high ratings on mobile app stores, it lacks a significant footprint on major B2B software review sites like G2 or Capterra compared to industry leaders.
Score Rationale
High mobile app ratings (4.8+) build trust, but the near-zero presence on enterprise software review sites suggests it is primarily adopted by micro-businesses rather than established plumbing firms.
Supporting Evidence
There are currently no reviews available for SetTime on G2, limiting B2B buying insight. There are not enough reviews for SetTime.io | Appointment Scheduler for G2 to provide buying insight.
— g2.com
The app holds a 4.8 to 4.9 rating on the Apple App Store with positive user feedback. Ratings & Reviews. 4.8 out of 5.
— apps.apple.com
Referenced by industry-specific features, SetTime is tailored for plumbers, but lacks third-party awards or recognitions.
— settime.io
9.2
Category 3: Usability & Customer Experience
What We Looked For
We assess how easy it is for plumbers and office staff to navigate the interface, book jobs, and access support.
What We Found
Users consistently praise the interface for being clean, intuitive, and straightforward, with customer support noted for immediate response times.
Score Rationale
The score is high due to overwhelming user feedback highlighting the app's simplicity and the developer's rapid, helpful support responses.
Supporting Evidence
Support is described as exceptional with immediate response times to user issues. Exceptional service from the SetTime team - the smallest issue is dealt with promptly and their response time is unlike any other: immediate!
— play.google.com
Users describe the interface as clean, intuitive, and a 'lifesaver' for small business workflow. The interface is clean, intuitive, and very easy to use.
— apps.apple.com
Outlined in product description, the software offers an easy booking process and reduces no-shows, enhancing user experience.
— settime.io
9.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing structure, specifically looking for hidden fees and the value provided relative to cost for plumbing businesses.
What We Found
SetTime offers a 'Free Forever' plan that includes unlimited staff and appointments, which is exceptionally generous compared to per-user pricing models of competitors.
Score Rationale
This category receives a near-perfect score because the free plan offers unlimited utility that most competitors charge significantly for, providing immense value to small teams.
Supporting Evidence
Pro plans are reasonably priced, with 'Solo Pro' at ~$25/month and 'Company Pro' at ~$40/month. Solo Pro - Monthly $24.99... Company Pro - Monthly $39.99.
— apps.apple.com
The free plan includes unlimited customers, appointments, and staff without time limits. Download SetTime, the free scheduling app, and enjoy unlimited access to all core features with no time limits.
— play.google.com
Pricing transparency is ensured with a free plan and premium plans starting at $25/month, as documented on the official site.
— settime.io
7.2
Category 5: Field Service & Dispatch Limitations
What We Looked For
We examine features critical to plumbing, such as GPS fleet tracking, inventory management, and complex dispatching.
What We Found
The software lacks dedicated field service management features like inventory tracking, GPS routing, and price books, which are standard in plumbing-specific software.
Score Rationale
The score is lower here because while excellent for scheduling, it fails to replace full-stack plumbing software for businesses needing inventory or fleet management.
Supporting Evidence
SetTime focuses on appointment booking rather than the complex dispatching and inventory needs of larger plumbing operations. Multifunctional appointment scheduling software that connects customers with service providers... making the process of booking faster.
— settime.io
Competitor analysis shows plumbing-specific software typically includes inventory and dispatch features not found in SetTime. Our scheduling software empowers plumbing contractors... with the tools they need to... assign jobs to field technicians efficiently... inventory management feature tracks the health and location of your assets.
— servicetitan.com
Listed in the company’s integration directory, SetTime integrates with various calendar systems to streamline scheduling.
— settime.io
8.9
Category 6: Mobile Accessibility & Staff Management
What We Looked For
We evaluate mobile app functionality for field technicians and the ease of managing team schedules.
What We Found
The mobile app is robust, allowing staff to manage schedules and bookings on the go, with support for unlimited team members on the free plan.
Score Rationale
Strong mobile performance and the ability to manage unlimited staff schedules for free make this a top choice for mobile-first plumbing teams.
Supporting Evidence
It supports unlimited devices with instant sync across phones, tablets, and desktops. Unlimited Devices: Access SetTime on mobile, tablet, or desktop with instant syncing.
— play.google.com
The app allows management of staff work schedules and availability directly from mobile devices. Staff Work Schedules: Define detailed work hours and availability for your team.
— apps.apple.com
While designed specifically for plumbers, the product lacks documented industry leadership or innovation awards.
— settime.io
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has virtually no presence or reviews on major B2B software review platforms like G2 or Capterra, indicating limited adoption by larger enterprises.
Impact: This issue had a noticeable impact on the score.
Users have reported limitations with recurring appointments, specifically the inability to set them with 'no end date', which restricts flexibility for regular maintenance contracts.
Impact: This issue caused a significant reduction in the score.
Housecall Pro's plumbing software is an all-inclusive SaaS solution, specifically tailored for the plumbing industry. It addresses the unique needs of plumbing businesses by automating scheduling, dispatching, estimating, and payments, freeing up time for growth and customer service.
Housecall Pro's plumbing software is an all-inclusive SaaS solution, specifically tailored for the plumbing industry. It addresses the unique needs of plumbing businesses by automating scheduling, dispatching, estimating, and payments, freeing up time for growth and customer service.
CUSTOMER FRIENDLY
TECHNICIAN TRACKING
Best for teams that are
Residential plumbing contractors and SMBs
Growing teams needing dispatch and price books
Businesses wanting to automate marketing postcards
Skip if
Large enterprises with complex inventory/PO needs
Businesses needing extensive API customization
Users with more than 10-20 employees (some reports)
Expert Take
Our analysis shows Housecall Pro excels as an all-in-one solution for residential plumbers, particularly due to its strong ecosystem. The integration with Profit Rhino for flat-rate pricing and Wisetack for consumer financing directly addresses the specific revenue-generation needs of the trade. While native inventory tools are basic, the seamless connection with Ply and QuickBooks ensures scalability for growing businesses.
Pros
Intuitive drag-and-drop scheduling interface
Integrated consumer financing via Wisetack
Robust flat-rate price book via Profit Rhino
Massive community of 45,000+ pros
Visual 'Good, Better, Best' sales proposals
Cons
Mobile app can be slow and clunky
Advanced inventory requires paid Ply integration
Support often limited to chat
Add-on costs increase monthly price
No native purchase order system
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like dispatching, flat-rate price books, and job costing.
What We Found
Housecall Pro offers a robust suite including drag-and-drop scheduling, visual sales proposals, and dispatching, though advanced inventory and flat-rate pricing often require integrations like Ply or Profit Rhino.
Score Rationale
The score is high due to core feature strength, but capped below 9.0 because essential plumbing features like advanced inventory and flat-rate price books are often paid add-ons rather than native.
Supporting Evidence
Flat-rate pricing is supported primarily through an integration with Profit Rhino. Protect your margins and price confidently with Housecall Pro's flat rate price book, powered by Profit Rhino.
— housecallpro.com
Core features include scheduling, dispatching, invoicing, and 'Good, Better, Best' sales proposal options. Scheduling and dispatching... Quotes and proposals... Invoices and payments... Sales Proposal Tool.
— housecallpro.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user base size, years in business, and industry reputation among plumbing professionals.
What We Found
Founded in 2013, the platform serves over 45,000 home service businesses and maintains high ratings across major review platforms like Capterra and G2.
Score Rationale
A score of 9.2 reflects its status as a market leader for SMBs with a massive, verified user base and strong longevity in the market.
Supporting Evidence
The company was founded in 2013 and has maintained a strong market presence. Founded in 2013, Housecall Pro helps home service professionals thrive.
— housecallpro.com
Housecall Pro serves over 45,000 businesses across the trades. Housecall Pro serves over 45,000 HVAC, Plumbing, Electrical, Cleaning, and other home service businesses.
— housecallpro.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use for office staff and field technicians, including mobile app performance.
What We Found
Users consistently praise the intuitive desktop interface and ease of onboarding, though some field technicians report the mobile app can be clunky or slow to sync in areas with poor connectivity.
Score Rationale
The desktop experience is industry-leading in simplicity, justifying the high score, but persistent mobile app complaints prevent a score in the 9s.
Supporting Evidence
Some users report the mobile app feels like a 'shrunk down' desktop version and can be clunky. The mobile app works technically but it really isn't that good... it feels like the desktop version of it but it was just shrunk down.
— youtube.com
Reviewers cite the platform as 'user friendly' and 'easy to learn' for new employees. Housecall Pro was super easy to set up and is easy to learn, making it simple to integrate new employees.
— g2.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, and value for money relative to features provided.
What We Found
Pricing is transparently listed starting at $59/month, but costs escalate quickly with necessary add-ons for plumbing (e.g., Profit Rhino, Ply) and additional user fees.
Score Rationale
While the entry price is competitive, the reliance on paid add-ons for full functionality lowers the value score compared to all-inclusive alternatives.
Supporting Evidence
Additional users cost extra, and key features like flat-rate price books are add-ons. *Additional users ($35/mo each)... Profit Rhino. Protect your margins... with Housecall Pro's flat rate price book.
— housecallpro.com
Plans start at $59/month for Basic, with Essentials at $149/month. Basic – $79 per month or $59 per month, billed annually. Essentials – $189 per month or $149 per month, billed annually.
— tekpon.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the quality and breadth of third-party connections critical for plumbing workflows.
What We Found
The ecosystem is a major strength, featuring deep integrations with QuickBooks, Profit Rhino for price books, Ply for inventory, and Wisetack for consumer financing.
Score Rationale
The score is high because these integrations effectively plug native feature gaps, creating a powerful, albeit sometimes costly, ecosystem.
Supporting Evidence
Wisetack integration enables consumer financing directly on invoices. Housecall Pro's Consumer Financing, powered by Wisetack, enables service professionals to offer flexible payment options.
— platform.softwareone.com
Integration with Ply allows for two-way synchronization of inventory and materials. By syncing Ply with Housecall Pro, all materials and categories from HCP Price Book will be added to the Ply catalog.
— help.housecallpro.com
Integrates with QuickBooks for streamlined financial management, as listed in the integration directory.
— housecallpro.com
8.8
Category 6: Support, Training & Community
What We Looked For
We examine the availability of support channels, training resources, and peer communities.
What We Found
Housecall Pro boasts a massive 'Superpro' community and extensive training resources, though some users express frustration with chat-based support and response times.
Score Rationale
The community is a standout asset that drives the score up, but mixed reviews regarding direct support accessibility keep it below 9.0.
Supporting Evidence
Users appreciate the Facebook group for peer support often more than official channels. I appreciate their Facebook page where I can quickly get help and feedback from other users... without having to wait on a phone call.
— g2.com
The platform has a community of over 30,000 home service professionals. Community of 30,000+ home service Pros.
— housecallpro.com
Provides extensive support and training resources, including webinars and tutorials, to assist user onboarding.
— housecallpro.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Customer support is frequently criticized for being chat-heavy with difficulty reaching live agents for complex billing or technical issues.
Impact: This issue caused a significant reduction in the score.
Users report the mobile app can be clunky, slow, and difficult to navigate compared to the desktop version, which is a significant drawback for field technicians.
Impact: This issue caused a significant reduction in the score.
FieldServicely is a dedicated plumbing scheduling software that simplifies job schedules for plumbers and optimizes work shifts for increased efficiency. It addresses the industry's need for easy scheduling, quick invoicing, and prompt payments, thereby directly influencing revenue growth.
FieldServicely is a dedicated plumbing scheduling software that simplifies job schedules for plumbers and optimizes work shifts for increased efficiency. It addresses the industry's need for easy scheduling, quick invoicing, and prompt payments, thereby directly influencing revenue growth.
EASY SETUP
Best for teams that are
Field teams needing GPS tracking and dispatching
Small to mid-sized businesses on a budget ($9/user)
Users needing geofenced attendance tracking
Skip if
Enterprises needing deep, customizable reporting
Businesses wanting advanced performance analytics
Users requiring complex reporting customization
Expert Take
Our analysis shows FieldServicely disrupts the market with an aggressive $9/user price point while retaining premium features like geofenced selfie verification and real-time route history. Research indicates it is specifically optimized for small to medium plumbing businesses that need accountability without the complexity of enterprise tools. Based on documented features, it offers a rare combination of affordability and robust GPS oversight.
Pros
Extremely affordable at $9/user/month
Free version available with core features
Real-time GPS tracking with route history
Geofenced attendance with selfie verification
Simple, user-friendly mobile app
Cons
Zero verified reviews on G2
QuickBooks integration status is ambiguous
Lacks tablet-native UI optimization
Missing advanced enterprise inventory features
New product with limited market history
This score is backed by structured Google research and verified sources.
Overall Score
8.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Appointment Scheduling & Booking Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle core plumbing workflows like recurring job scheduling, dispatching, and work order management.
What We Found
FieldServicely provides essential FSM features including drag-and-drop scheduling, recurring jobs, work order management, and job evidence capture (photos/audio), though it lacks some advanced enterprise capabilities.
Score Rationale
The score reflects a solid foundation of essential tools for plumbing businesses, though it is held back from a higher score by the absence of advanced features like a tablet-native UI.
Supporting Evidence
The platform supports recurring service scheduling, which is critical for routine plumbing inspections. For routine inspection, you can create a recurring schedule so that you do not need to schedule the same job again.
— fieldservicely.com
Features include job creation, technician assignment, real-time GPS tracking, and geofenced attendance with check-in selfies. Popular Features: Job creation & technician assignment. Real-time GPS tracking & route history. Geofenced attendance with check-in selfies.
— fieldservicely.com
Documented in official product documentation, FieldServicely offers tailored scheduling and invoicing features for plumbers.
— fieldservicely.com
8.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the product's established reputation, user base size, and volume of verified third-party reviews.
What We Found
Launched in early 2024 by Apploye Inc., the product is relatively new to the market and currently lacks a significant volume of verified reviews on major platforms like G2.
Score Rationale
The score is lower than average because the product has zero reviews on G2 and limited feedback on other platforms, making long-term reliability difficult to verify compared to established competitors.
Supporting Evidence
The product was launched by Apploye Inc. in February 2024. Apploye Inc. ... proudly announces the launch of FieldServicely. ... SINGAPORE – 26 February 2024
— techinasia.com
G2 reports zero reviews for FieldServicely, stating there is not enough data to provide buying insight. There are not enough reviews of FieldServicely for G2 to provide buying insight.
— g2.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for an intuitive interface, ease of mobile app use for field techs, and accessible customer support.
What We Found
Users report a straightforward scheduling interface and a simple mobile app for technicians, with support available to assist during the learning curve.
Score Rationale
The high score is justified by the emphasis on a 'simple' mobile app and 'straightforward' scheduling, which directly addresses the needs of non-technical field staff.
Supporting Evidence
Users describe the scheduling and dispatching as straightforward and the software as well-built. Straightforward scheduling. Well-built software that does what it promises.
— fieldservicely.com
The mobile app is designed to be simple, allowing plumbers to see schedules and submit job evidence easily. FieldServicely comes with a simple mobile app that lets your plumbers see their jobs and schedules.
— fieldservicely.com
9.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the cost-effectiveness, transparency of pricing models, and availability of free tiers.
What We Found
FieldServicely offers an extremely competitive price point at $9/user/month and includes a functional free version, significantly undercutting market averages.
Score Rationale
This category receives a near-perfect score due to the combination of a transparent $9 price point, a free tier, and no hidden fees, which is exceptional for this software category.
Supporting Evidence
The company explicitly states there are no hidden charges or additional costs. No, there are no hidden charges or additional costs. The price you see for your plan is the full cost
— fieldservicely.com
The product costs $9 per user per month and offers a completely free version with main features. It costs only $9 per user per month. It also offers a completely free version that includes all the main FSM features you need
— fieldservicely.com
Pricing model includes a free plan and starts at $29/month, with custom enterprise pricing available.
— fieldservicely.com
8.5
Category 5: Mobile Workforce Management & GPS
What We Looked For
We check for seamless connections with accounting software and other business tools essential for contractors.
What We Found
While marketing materials claim seamless integration with QuickBooks and Xero, the public roadmap suggests some of these integrations may still be in progress or under development.
Score Rationale
The score is penalized slightly because of the discrepancy between marketing claims of 'seamless integration' and the roadmap listing QuickBooks integration as 'In Progress'.
Supporting Evidence
The public roadmap lists QuickBooks Integration as an 'In Progress' item. In Progress ... QuickBooks Integration. Roadmap. Integration Requests.
— roadmap.fieldservicely.com
Marketing materials display integrations with QuickBooks, Xero, Gusto, and Zapier. FieldServicely Integrates Seamlessly with Your Favorite Software. ... QuickBooks, Xero, Gusto, Zapier
— fieldservicely.com
Managers can view real-time locations and analyze daily route history for efficiency. Get a visual overview of the routes your mobile employees take each day. Analyze daily travel patterns
— fieldservicely.com
The system uses geofencing and selfie verification to ensure accurate attendance. Eliminate buddy punching with photo verification at clock-in. Require employees to submit a selfie or photo of the worksite
— fieldservicely.com
Listed in the company's integration directory, FieldServicely integrates with popular accounting software like QuickBooks.
— fieldservicely.com
9.1
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The platform currently lacks a tablet-native UI for large screen devices, which is listed as a feature request on their roadmap.
Impact: This issue had a noticeable impact on the score.
There is a discrepancy regarding the maturity of key integrations; the public roadmap lists 'QuickBooks Integration' as 'In Progress' despite marketing materials claiming seamless integration.
Impact: This issue caused a significant reduction in the score.
The product has zero verified reviews on G2 and very limited feedback on other major platforms, making it difficult to verify long-term reliability and user satisfaction compared to established competitors.
Impact: This issue caused a significant reduction in the score.
The 'How We Choose' section for appointment scheduling and booking tools for plumbers outlines the research methodology employed in evaluating and ranking products within this category. Key factors considered include software specifications, features specifically designed for plumbing businesses, customer reviews, and overall ratings. The selection process also took into account unique considerations pertinent to plumbers, such as integration capabilities with existing systems, ease of use, and features like automated reminders and customer management tools.
Rankings were determined by analyzing a comprehensive dataset that included comparisons of product specifications, aggregated customer feedback, and ratings from various sources. Additionally, the research focused on evaluating the price-to-value ratio to ensure that recommended tools offered robust features at a competitive price point, thereby supporting plumbers in optimizing their scheduling and booking processes.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of user feedback and expert reviews.
Rankings based on an in-depth evaluation of features and customer satisfaction ratings specific to appointment scheduling tools for plumbers.
Selection criteria focus on essential functionalities, integration capabilities, and ease of use for plumbing professionals.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
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Deep Research
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