Best for teams that are
- Large, enterprise-level roofing companies with high service volume
- Companies with dedicated office staff to manage complex workflows
- Businesses needing advanced reporting and marketing attribution tools
Skip if
- Small residential roofers or solo operators due to high cost and complexity
- Project-based contractors needing simple job tracking vs. dispatching
- Teams wanting a quick setup (requires long implementation)
Expert Take
Our analysis shows ServiceTitan is the definitive 'heavy lifter' for roofing businesses aiming for enterprise scale. Research indicates that while it demands a significant upfront investment in both capital and training, it offers unmatched ecosystem depth—integrating seamlessly with EagleView for measurements and SRS Distribution for materials. Based on documented features, it is the ideal choice for private equity-backed or multi-location firms where data centralization and robust reporting outweigh the need for simplicity.
Pros
- Enterprise-grade scalability for multi-location firms
- Deep integration with EagleView and SRS Distribution
- Publicly traded (NASDAQ: TTAN) with high stability
- Advanced marketing ROI tracking and attribution
- Robust mobile app for field technicians
Cons
- Expensive implementation fees ($10k-$50k+)
- Long onboarding timeline (3-6 months)
- Opaque pricing requires sales consultation
- Overly complex for small roofing teams
- Steep learning curve for office staff