Electrical contractors face complex operational demands that extend far beyond basic scheduling, requiring specialized tools for circuit-level dispatching, flat-rate price book management, and real-time project cost tracking across multiple job sites. ServiceTitan dominates the enterprise space with comprehensive workflow integration, enabling technicians to build tiered Good/Better/Best estimates directly in the field with rich media support, though users frequently report sluggish customer support response times that can delay critical issue resolution. If you need transparent entry-level pricing, WerxApp offers exceptional value at $9/month with full QuickBooks synchronization, but its mobile application functions primarily as a time-tracking companion rather than a complete field management platform. FieldEdge brings four decades of market experience with sophisticated circuit-level dispatching capabilities, yet high implementation fees ranging from $500-$2,000 create significant barriers for smaller operations. For contractors managing multiple locations simultaneously, Roapp delivers real-time employee activity monitoring at €15/month, though its cloud dependency means internet outages can cripple core functionality unlike desktop-first alternatives. Deltek excels at complex WIP reporting and certified payroll processing for union environments, but requires navigating opaque pricing structures without published rate tiers.Electrical contractors face complex operational demands that extend far beyond basic scheduling, requiring specialized tools for circuit-level dispatching, flat-rate price book management, and real-time project cost tracking across multiple job sites.Electrical contractors face complex operational demands that extend far beyond basic scheduling, requiring specialized tools for circuit-level dispatching, flat-rate price book management, and real-time project cost tracking across multiple job sites. ServiceTitan dominates the enterprise space with comprehensive workflow integration, enabling technicians to build tiered Good/Better/Best estimates directly in the field with rich media support, though users frequently report sluggish customer support response times that can delay critical issue resolution. If you need transparent entry-level pricing, WerxApp offers exceptional value at $9/month with full QuickBooks synchronization, but its mobile application functions primarily as a time-tracking companion rather than a complete field management platform. FieldEdge brings four decades of market experience with sophisticated circuit-level dispatching capabilities, yet high implementation fees ranging from $500-$2,000 create significant barriers for smaller operations. For contractors managing multiple locations simultaneously, Roapp delivers real-time employee activity monitoring at €15/month, though its cloud dependency means internet outages can cripple core functionality unlike desktop-first alternatives. Deltek excels at complex WIP reporting and certified payroll processing for union environments, but requires navigating opaque pricing structures without published rate tiers. Jobber's $190M funding and 200,000-user base demonstrate market stability for mid-sized operations, while Housecall Pro's 200,000+ professional user base offers proven scalability, though both lack the advanced route optimization capabilities that larger fleets require. The operational complexity of electrical contracting workflows means that cost-focused startups and compliance-heavy commercial contractors will inevitably require fundamentally different platform architectures.
ServiceTitan is an advanced SaaS solution tailored specifically for electrical contractors. It streamlines many key aspects of business operations, including dispatching, estimating, form customization, QuickBooks integration, and automated reporting - addressing the key needs of the electrical service industry in an efficient and effective manner.
ServiceTitan is an advanced SaaS solution tailored specifically for electrical contractors. It streamlines many key aspects of business operations, including dispatching, estimating, form customization, QuickBooks integration, and automated reporting - addressing the key needs of the electrical service industry in an efficient and effective manner.
Best for teams that are
Large residential service businesses (20+ techs) focused on revenue growth
Companies with dedicated office staff to manage complex dispatch and reporting
Skip if
Small teams (under 10 techs) or startups with limited budgets
Commercial construction firms prioritizing project management over service dispatch
Expert Take
Our analysis shows ServiceTitan stands out for its ability to turn field technicians into revenue generators through its Mobile 3.0 app, which facilitates tiered 'Good, Better, Best' estimates. Research indicates that while the platform commands a premium price and requires a significant implementation effort, its depth in inventory management—specifically the 'Full Procurement Integrations' with major electrical distributors—offers unmatched operational efficiency for growing electrical contractors.
Pros
Comprehensive all-in-one business management
Mobile 3.0 drives higher ticket sales
Integrated supplier catalogs via Pricebook Connect
Robust reporting and financial dashboards
Strong accounting integrations (QuickBooks/Sage)
Cons
Expensive implementation fees ($5k-$50k)
Long onboarding timeline (months)
Opaque pricing requires sales contact
Overkill for small shops (<5 techs)
Contracts often auto-renew
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
Comprehensive features for electrical workflows including dispatching, estimating, project management, and reporting.
What We Found
ServiceTitan offers an exhaustive suite of tools covering every aspect of electrical contracting, from visual sales proposals in the field to complex project management and job costing in the office.
Score Rationale
The score of 9.4 reflects its status as a market leader with exceptional feature depth, though it stops short of a perfect score due to the complexity that comes with such breadth.
Supporting Evidence
The platform supports both service/replacement and construction workflows, including AIA billing standards. Simplify payment collection with electrical billing software that ensures compliance with AIA billing standards and offers customers hassle-free payment terms.
— servicetitan.com
Features include project management, phased billing, crew management, and inventory tracking specifically for electrical workflows. Electrical Project Management Software. Accurately track real-time costs, job progress, and profit margins... Electrical Inventory Software. Automate warehouse tracking...
— servicetitan.com
Documented in official product documentation, ServiceTitan offers features like dispatching, estimating, and form customization tailored for electrical contractors.
— servicetitan.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
Evidence of widespread adoption, financial stability, and industry recognition among electrical contractors.
What We Found
ServiceTitan is the dominant player in the trades software space, with over $700M in ARR, 9,500+ active customers, and a valuation reflecting its enterprise-grade status.
Score Rationale
A score of 9.5 is justified by its massive market share and financial scale, positioning it as the 'standard' for medium-to-large contractors.
Supporting Evidence
The platform is used by over 100,000 trade professionals across the U.S. and Canada. Used by the world's leading service companies and trusted by over 100,000 professionals
— g2.com
ServiceTitan serves approximately 9,500 active customers and generated over $772M in implied annualized recurring revenue as of early 2025. ServiceTitan ended 2024 with 8,000 'active customers'... These active customers are growing 18% year-over-year.
— meritechcapital.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
Intuitive design for both office staff and field technicians, with reliable support systems.
What We Found
While the mobile app (Mobile 3.0) is highly praised for field efficiency, the desktop backend is complex and can be overwhelming, with mixed reviews regarding support responsiveness.
Score Rationale
We scored this 8.8 because the mobile experience is top-tier for technicians, but the steep learning curve for office staff and reported support delays prevent a higher score.
Supporting Evidence
Users report a steep learning curve and complexity that can overwhelm smaller teams. Steep learning curve and long implementation. Users consistently report challenges with onboarding and learning the system.
— getonecrew.com
The Mobile 3.0 app is designed to help technicians build tiered estimates and present options visually in the field. Mobile 3.0 allows technicians to lead customers through an enhanced sales experience that will result in positive reviews and repeat business.
— apps.apple.com
24/7 customer support is documented in the product’s support policies, ensuring continuous assistance.
— servicetitan.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
Clear pricing structures and a good balance of cost versus features for electrical businesses.
What We Found
ServiceTitan is a premium product with opaque pricing that requires a sales consultation; high implementation fees and long contracts are common points of friction.
Score Rationale
The score of 8.2 reflects the high cost of ownership and lack of public pricing, which are significant barriers for smaller shops despite the platform's power.
Supporting Evidence
Implementation fees can range from $5,000 to over $50,000 depending on company size and complexity. Implementation Cost, $5,000–$50,000+.
— fieldcamp.ai
Estimated costs range from $125 to $398+ per technician/month, plus significant implementation fees. ServiceTitan has 2 pricing edition(s), from $125 to $398.
— trustradius.com
Pricing requires custom quotes, limiting upfront cost visibility, but allows tailored solutions for enterprise needs.
— servicetitan.com
9.1
Category 5: Integrations & Supply Chain Strength
What We Looked For
Seamless connections with electrical distributors and accounting software to streamline procurement and financials.
What We Found
The Pricebook Connect feature integrates directly with major suppliers like Ferguson, Winsupply, and R.E. Michel for real-time pricing and procurement, alongside strong QuickBooks/Sage syncs.
Score Rationale
A 9.1 score is awarded for the robust 'Full Procurement Integration' capabilities that automate purchasing, a critical feature for electrical inventory management.
Supporting Evidence
The platform integrates with major accounting software including QuickBooks and Sage Intacct. Integrate financial data with any accounting software... Quickbooks, Automated Reports and more.
— servicetitan.com
ServiceTitan offers 'Full Procurement Integration' with suppliers like R.E. Michel, Consolidated Supply, Gensco, and Ferguson. Available Full Procurement Integrations: R.E. Michel, Consolidated Supply, Gensco, Moore Supply (Hajoca), Johnstone Supply, Winsupply, Lennox, Hajoca Corona, Ferguson, Trane / American Standard.
— help.servicetitan.com
9.3
Category 6: Mobile Sales & Field Efficiency
What We Looked For
Tools that empower electricians to sell jobs, manage estimates, and access technical data on site.
What We Found
ServiceTitan excels here with 'Mobile 3.0', enabling technicians to present 'Good, Better, Best' options, access pricebooks visually, and close sales directly on a tablet.
Score Rationale
This category scores highly (9.3) because the visual sales tools and multi-option estimate builder are proven to increase average ticket sizes for contractors.
Supporting Evidence
Technicians can capture payments (checks, credit cards, cash) directly in the field via tablet. With ServiceTitan Mobile, techs can capture payments as soon as customers decide to hire your company.
— servicetitan.com
The mobile app allows technicians to build tiered estimates (Good/Better/Best) with photos and videos to drive sales. Out in the field, techs browse vivid photos, manufacturer videos, product information, and more to easily build beautiful, tiered estimates for customers.
— servicetitan.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Reports of slow customer support response times and difficulty resolving technical issues.
Impact: This issue caused a significant reduction in the score.
Deltek's Electrical Contractor Software is a robust tool designed specifically for electricians. It's an all-in-one solution which helps industry professionals in job costing, budgeting, building, invoicing, and more, ensuring better management of resources and optimized operations.
Deltek's Electrical Contractor Software is a robust tool designed specifically for electricians. It's an all-in-one solution which helps industry professionals in job costing, budgeting, building, invoicing, and more, ensuring better management of resources and optimized operations.
BUDGET-FRIENDLY
Best for teams that are
Contractors needing robust job costing, WIP reporting, and union payroll
Companies requiring strict AIA billing and construction accounting
Skip if
Small service businesses needing a modern, mobile-first dispatch interface
Users seeking a simple, intuitive experience without a steep learning curve
Expert Take
Our analysis shows Deltek ComputerEase is a powerhouse for electrical contractors who need rigorous financial control rather than just project management. Research indicates its standout feature is the ability to handle complex union and certified payrolls automatically—a critical compliance need for many electrical firms. While the interface is frequently cited as dated, the depth of its job costing and WIP reporting provides financial visibility that generalist software cannot match.
Pros
Robust certified & union payroll
Deep job costing capabilities
Integrated inventory & fleet management
Specialized WIP reporting
Mobile field app with geofencing
Cons
Antiquated user interface
Steep learning curve
No transparent public pricing
Mixed customer support reviews
Limited custom reporting options
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex electrical contracting workflows, including estimating, project management, and service dispatch.
What We Found
Deltek ComputerEase offers a comprehensive suite specifically for electrical contractors, featuring job cost accounting, inventory management, fleet tracking, and service management tools.
Score Rationale
The product scores highly due to its specialized features for electrical contractors like fleet management and inventory control, though it relies on integrations for some estimating functions.
Supporting Evidence
Integrates with third-party estimating software like ConstructConnect Quick Bid rather than having a native estimating module for all functions. Use an estimate from Quick Bid to quickly set up a job and assign cost codes in Deltek ComputerEase.
— deltek.com
Provides robust job cost accounting that breaks down total costs into component parts for precise expense tracking. Job cost accounting: Job costing lets you break down the total cost of each job into its component parts.
— deltek.com
Includes specialized features for electrical contractors such as fleet management to track vehicles and inventory management to monitor stock levels. Fleet management: These tools enable you to track all your business's cars, trucks and vans. ... Inventory management tools help you keep your inventory level and usage in check.
— deltek.com
The software includes robust accounting capabilities, as outlined in the product's feature set.
— deltek.com
Documented in official product documentation, Deltek offers advanced job costing and budgeting features tailored for electricians.
— deltek.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, years in business, customer base size, and recognition within the construction sector.
What We Found
Deltek is a massive industry player with over 30,000 customers globally, and ComputerEase specifically has been serving contractors since 1983.
Score Rationale
The score reflects Deltek's dominant market position and long-standing history, reinforced by numerous industry awards and a massive user base.
Supporting Evidence
Received 67 badges from G2 for Winter 2026, recognizing leadership in project-based industries. Deltek has been awarded 67 badges from G2 for Winter 2026, in recognition of project-based industry leadership.
— deltek.com
Deltek as a parent company is trusted by 30,000 organizations worldwide. Trusted by 30,000 organizations, Deltek delivers speed, clarity, and control.
— deltek.com
Deltek ComputerEase has been serving the construction industry since 1983 and is used by over 6,000 contractors. Deltec Computer Ease has been serving the construction industry since 1983 helping over 6,000 contractors gain visibility into each job
— youtube.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of navigation, learning curve, and the quality of customer support.
What We Found
While powerful, the interface is frequently described as 'antiquated' and 'clunky' by users, with a steep learning curve compared to modern SaaS competitors.
Score Rationale
This category scores lower because multiple independent reviews cite an outdated user interface and navigation difficulties as significant friction points.
Supporting Evidence
Some users appreciate the functionality once learned, stating it is 'easy to use' after the initial learning curve. Finding data can be difficult at first but once I get familiar with the system, it becomes easier.
— findpmsoftware.com
Reviewers mention the system is 'non-intuitive' and requires significant training to use effectively. This is MOST non-intuitive, clunky, complex, confounding... system ever made!!
— reddit.com
Users describe the software as 'antiquated' and 'not user friendly', noting that finding data can be complicated. Antiquated software for sure - not user friendly, the interface is outdated... Entry screens are outdated and finding data that has already been entered can be complicated.
— saasadviser.co
The complex user interface may require training, as noted in user manuals and support documentation.
— deltek.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear public pricing, flexible contract terms, and evidence of return on investment for contractors.
What We Found
Pricing is not publicly available and requires a custom quote, though third-party sources estimate costs between $200-$500 per user per month.
Score Rationale
The score is impacted by the lack of transparent public pricing, which is common in enterprise ERPs but reduces accessibility for smaller firms.
Supporting Evidence
Third-party research estimates costs range from $200 to $500 per user per month, plus implementation fees. On average, costs range from $200 to $500 per user per month, with additional fees for implementation, customization, and support.
— redhammer.io
Full pricing is only available on a quote basis; no standard pricing is listed on the vendor site. Deltek ComputerEase's full pricing is only available on a quote basis.
— thesmbguide.com
Pricing requires custom quotes, limiting upfront cost visibility, as stated on the official website.
— deltek.com
9.5
Category 5: Construction Accounting & Job Costing
What We Looked For
We examine the depth of financial tools specific to construction, including WIP reporting, AIA billing, and general ledger integration.
What We Found
This is the product's core strength, offering robust WIP reporting, AIA billing, and deep job costing that integrates directly with the general ledger.
Score Rationale
The score is exceptional because the software is purpose-built for construction accounting, handling complex WIP and job cost allocations that general accounting software cannot.
Supporting Evidence
Features integrated job costing that breaks down costs by labor, material, and equipment. The software allows project teams to track expenses, such as materials, labor and equipment... This includes job costing, payroll, accounts payable... work in progress (WIP) reporting
— deltek.com
Provides specialized WIP (Work In Progress) reporting and percentage complete reports essential for construction accounting. The WIP and percentage complete reports ensure proper accounting and give us over/under billed information for accurate reporting.
— g2.com
Listed in the company’s integration directory, Deltek integrates with various construction management tools.
— deltek.com
9.1
Category 6: Field Mobility & Payroll Compliance
What We Looked For
We evaluate mobile capabilities for field teams and the system's ability to handle complex union and certified payroll requirements.
What We Found
Deltek excels in handling complex union and certified payrolls, a critical need for electrical contractors, and offers a mobile app for field time entry.
Score Rationale
The high score is driven by its ability to automate complex certified payroll reports and union calculations, which is a major pain point for electrical contractors.
Supporting Evidence
Offers a mobile app (ComputerEase Field) for time and expense tracking with geofencing capabilities. Introducing ComputerEase Field... capabilities include: Expense Tracking, Intelligent Character Recognition receipt capture, GPS time tracking... and Job geofencing
— deltek.com
Specifically designed to handle certified payroll reporting and union payroll complexities. Use specialized construction payroll software, like Deltek ComputerEase, designed for certified payroll reporting. These tools often automate calculations... and reporting
— deltek.com
Comprehensive training resources and support are outlined in the official support documentation.
— deltek.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is opaque with no public tiers; users must contact sales for a quote, and implementation costs can be high.
Impact: This issue had a noticeable impact on the score.
FieldEdge Electrician Software is a dedicated account management solution specifically tailored for electricians. It brings together scheduling, dispatching, and job management into a single platform, streamlining operations and improving customer service.
FieldEdge Electrician Software is a dedicated account management solution specifically tailored for electricians. It brings together scheduling, dispatching, and job management into a single platform, streamlining operations and improving customer service.
CUSTOMIZABLE FORMS
Best for teams that are
Residential service electricians heavily reliant on QuickBooks integration
Companies focused on selling service agreements and upselling in the field
Skip if
Businesses wanting a modern, sleek user interface
Companies not focused on residential service or maintenance agreements
Expert Take
Our analysis shows FieldEdge stands out for its 'Live' QuickBooks integration, which syncs data instantly rather than in batches—a critical feature for accurate financial tracking that many competitors lack. Research indicates the integrated flat-rate price book (formerly Coolfront) provides electricians with immediate access to over 30,000 repair items, significantly streamlining the quoting process. Based on documented features, it is a powerhouse for established businesses that prioritize accounting precision over modern UI aesthetics.
Pros
Real-time 'Live' QuickBooks synchronization
Built-in flat rate price book (30k+ items)
Multi-option 'Good/Better/Best' quoting
40+ years of industry experience
Dedicated onboarding and support teams
Cons
Mobile app stability issues reported
Exclusive lock-in with Clearent payments
High setup and implementation fees
Interface described as dated/clunky
No free trial available
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
What We Looked For
We evaluate electrician-specific features like circuit-level dispatching, flat-rate price books, and multi-option quoting tools.
What We Found
FieldEdge delivers a robust suite featuring 'Proposal Pro' for multi-option quoting and a massive integrated flat-rate price book (formerly Coolfront) with over 30,000 repair items.
Score Rationale
The score is high due to the depth of the flat-rate database and advanced quoting capabilities, though mobile stability issues prevent a perfect score.
Supporting Evidence
Proposal Pro feature allows technicians to present 'Good, Better, Best' tiered pricing options in the field. You'll easily create and present good, better, best and budget options for customers.
— fieldedge.com
Includes a fully managed database with over 30,000 repairs for HVAC, plumbing, and electrical work. FieldEdge Flat Rate's fully managed database includes over 30,000 repairs and is regularly updated
— fieldedge.com
Features automated reminders and customer history notes, enhancing operational efficiency and customer service.
— fieldedge.com
Documented in official product documentation, FieldEdge provides integrated dispatching and job management tailored for electricians.
— fieldedge.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's longevity, user base size, and corporate backing to ensure long-term stability.
What We Found
With over 40 years of history (founded 1980) and backing by Xplor Technologies, FieldEdge serves over 40,000 users and is a dominant player in the market.
Score Rationale
The product achieves a near-perfect score for its four-decade track record and acquisition by a major global technology platform.
Supporting Evidence
FieldEdge is part of Xplor Technologies, a global platform integrating software and payments. FieldEdge is brought to you by Xplor, the first global platform integrating software, payments, and commerce-enabling services
— fieldedge.com
Originally founded in 1980, the company now serves more than 40,000 users. In 1980, we invented field service management software... accumulating more than 40,000 users.
— fieldedge.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We examine user interface design, ease of adoption for field techs, and quality of customer support.
What We Found
While the desktop interface is functional, users frequently describe it as 'dated' or 'clunky,' though the company claims high support satisfaction rates.
Score Rationale
The score reflects a balance between a steep learning curve and a dedicated support team that claims a 92% satisfaction rating.
Supporting Evidence
FieldEdge reports a 92% customer satisfaction rating for their chat support. We've achieved a 92% customer satisfaction rating from our chat support
— fieldedge.com
Users report a steep learning curve and a user interface that feels dated compared to modern competitors. The only negative thing I noticed about FieldEdge's interface? It can feel dated.
— connecteam.com
Requires training to fully utilize, as noted in product documentation, indicating a learning curve for new users.
— fieldedge.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We look for transparent pricing models, free trials, and clear ROI for electrical contractors.
What We Found
Pricing is not public and requires a quote; estimates suggest ~$100/office user and ~$125/field user, plus significant setup fees.
Score Rationale
This category scores lower due to the lack of public pricing, high implementation fees ($500-$2,000), and absence of a free trial.
Supporting Evidence
The company does not offer a free trial, only a requested demo. the system does not offer a free trial. but you can request a free demo
— youtube.com
Estimated pricing is around $100 per office user and $125 per technician, with setup fees up to $2,000. FieldEdge has a monthly subscription fee of $100 per office user... plus $125 per technician. The initial setup ranges from $500-$2,000.
— housecallpro.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official website.
— fieldedge.com
9.3
Category 5: Integrations & Ecosystem Strength
What We Looked For
We analyze the depth of accounting integrations and third-party tool connections critical for business operations.
What We Found
FieldEdge offers a unique 'Live' QuickBooks integration that syncs data instantly, distinguishing it from competitors that rely on batch syncing.
Score Rationale
The proprietary real-time QuickBooks sync is a market-leading feature that justifies a high score despite the limited payment processor options.
Supporting Evidence
Payment processing is exclusively integrated with Clearent, a sister company under Xplor. Accepts payments through Clearent only
— connecteam.com
FieldEdge features a 'Live' integration with QuickBooks, syncing transactions instantly rather than in batches. Unlike the 'batch integration' other companies use... it will update inside of FieldEdge and QuickBooks in real-time.
— fieldedge.com
8.8
Category 6: Mobile Field Efficiency
What We Looked For
We evaluate the mobile app's ability to handle offline price books, invoicing, and dispatching for electricians.
What We Found
The mobile app is feature-rich, allowing technicians to access history, invoice, and use the flat-rate price book, though stability issues are reported.
Score Rationale
The feature set is comprehensive for field work, but the score is capped by reports of crashes and sync errors.
Supporting Evidence
Users have reported issues with the mobile app crashing or freezing during use. my technicians in the field especially struggled with the mobile app which kept logging them out or freezing mid task
— youtube.com
Technicians can view full customer history, create invoices, and process payments directly from the mobile app. Access a customer's full work history... Invoice in the field and collect payments from customers once a job is completed.
— fieldedge.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
High upfront implementation fees (estimated $500-$2,000) and a lack of public pricing create barriers for smaller businesses.
Impact: This issue caused a significant reduction in the score.
Multiple users and reviews report that the mobile app suffers from frequent crashes, freezing, and sync issues, particularly in areas with poor connectivity.
Impact: This issue resulted in a major score reduction.
Jobber is an all-in-one SaaS solution designed specifically for electricians. With features including estimation, scheduling, invoicing, and payment management, it addresses the unique needs of electrical contractor businesses by streamlining processes and improving efficiency.
Jobber is an all-in-one SaaS solution designed specifically for electricians. With features including estimation, scheduling, invoicing, and payment management, it addresses the unique needs of electrical contractor businesses by streamlining processes and improving efficiency.
COMPREHENSIVE REPORTING
Best for teams that are
Small to mid-sized residential electrical service businesses
Owner-operators needing simple scheduling, quoting, and invoicing
Skip if
Large enterprises requiring complex inventory management or advanced reporting
Businesses needing heavy construction project management features
Expert Take
Our analysis shows Jobber hits the 'sweet spot' for small-to-medium electrical contractors who need modern efficiency without enterprise complexity. Research indicates its mobile app and Client Hub significantly reduce administrative time, while its transparent pricing model builds trust. Although it lacks the deep inventory management of heavier platforms, its ease of use and robust QuickBooks integration make it a top-tier choice for growing shops.
Pros
Excellent mobile app for field efficiency
Seamless QuickBooks Online integration
Transparent pricing published online
Client Hub for self-service payments
Easy setup for small businesses
Cons
No native inventory management system
Expensive per-user fees for larger teams
Limited reporting and analytics depth
Customization limits on quote templates
Mobile quoting can be clunky
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate features critical for electricians, such as flat-rate price books, dispatching, and mobile quoting.
What We Found
Jobber excels at core workflows like scheduling, dispatching, and invoicing but lacks native inventory management and deep project management features found in enterprise alternatives.
Score Rationale
The score is high due to robust core features for SMBs, but capped below 9.0 because it requires third-party integrations for inventory management, a critical function for electrical contractors.
Supporting Evidence
A significant limitation is the lack of native inventory management, forcing users to rely on integrations or separate software. Jobber does not currently offer inventory management either in platform or integration
— servicetitan.com
The platform supports flat-rate pricing models where users can enter material/labor costs and markups, though it lacks a built-in industry-standard price book. Create electrical quotes quickly and confidently. Just enter your material and labor costs and markups once
— getjobber.com
Jobber's electrical software includes features for quoting, scheduling, invoicing, and a client manager (CRM). Explore all features available in Jobber: quoting, scheduling, invoicing, CRM and more
— getjobber.com
Documented in official product documentation, Jobber offers features like estimation, scheduling, invoicing, and payment management tailored for electricians.
— getjobber.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user adoption numbers, funding stability, and verified reviews from electrical professionals.
What We Found
Jobber is a market leader for small-to-mid-sized service businesses, backed by over $190M in funding and used by over 200,000 pros.
Score Rationale
With Series D funding and a massive user base, Jobber is highly established; it scores exceptionally high for stability and market trust.
Supporting Evidence
It maintains high ratings across review platforms, with thousands of verified reviews. 4.8 13,861 App Store Reviews. 4.5 4,883 Google Play Reviews.
— getjobber.com
The company has raised $191M in funding, including a Series D round led by General Atlantic. Jobber has raised $191M in funding from investors like Point Nine, Summit Partners and General Atlantic
— tracxn.com
Jobber is used by more than 200,000 home service professionals to serve over 27 million properties. Jobber is used by more than 300,000 home service professionals
— prnewswire.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess how easy it is for field technicians to use the mobile app and for office staff to manage jobs.
What We Found
Users consistently praise the intuitive interface and mobile app, though some report minor glitches with mobile quoting and customization limits.
Score Rationale
The score reflects a best-in-class user experience for general workflows, slightly deducted for specific mobile quoting friction and limited template customization.
Supporting Evidence
The Client Hub allows customers to approve quotes and pay invoices online, enhancing the customer experience. One big advantage Jobber has is its 24/7 online customer portal where customers can request work, approve quotes
— forbes.com
Some users find the mobile quoting experience 'clunky' compared to the desktop version. you open the app and try to send a quote and the screen shifts you lose your place... it just feels clunky
— youtube.com
Reviewers highlight the mobile app's strength in keeping staff organized without needing to call the office. The strength of its mobile app stands out, allowing my staff to stay organized by viewing their schedules, clocking in, following checklists
— g2.com
Outlined in user testimonials, Jobber provides a user-friendly interface with 24/7 support, enhancing customer experience.
— getjobber.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We check for transparent pricing tiers and hidden costs like per-user fees or add-ons.
What We Found
Jobber publishes clear pricing tiers, but costs scale rapidly with additional users and necessary add-ons like the Marketing Suite.
Score Rationale
While transparency is excellent (unlike competitors who hide pricing), the steep cost increase for adding users and features prevents a higher score.
Supporting Evidence
Key features like the Marketing Suite and AI receptionist are locked behind higher tiers or add-on costs. add-ons like Marketing Suite and AI receptionist locked behind higher tiers
— getonecrew.com
Additional users cost $29/month each, which can become expensive for growing teams. Connect and Grow include multiple users... with extra users costing $29/month each.
— getonecrew.com
Pricing is transparently listed: Core ($39/mo), Connect ($119/mo), and Grow ($199/mo) for monthly billing. Core Plan $39 Monthly... Connect Plan $119 Monthly... Grow Plan $199 Monthly
— tekpon.com
Pricing starts at $29/month, with higher tier plans available, offering transparency in cost structure.
— getjobber.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate connections to accounting software, payment gateways, and other electrical industry tools.
What We Found
Jobber offers a robust ecosystem with a top-tier QuickBooks Online integration, Zapier connectivity, and partnerships with FleetSharp and CompanyCam.
Score Rationale
The integration ecosystem is strong and reliable, particularly for accounting, earning a high score despite the lack of native inventory integration.
Supporting Evidence
Specific integrations for contractors include CompanyCam for photos and FleetSharp for GPS tracking. Jobber and CompanyCam Integration... Jobber and FleetSharp GPS Tracking Integration
— help.getjobber.com
Jobber integrates with Zapier, allowing connections to thousands of other apps. Connect Jobber with 7,000+ apps... Popular Jobber Integrations: Google Sheets, LeadConnector, HubSpot
— zapier.com
The QuickBooks Online integration is widely cited as seamless and critical for job costing and expense tracking. Jobber's integration with QuickBooks Online and Xero is seamless, making it easy to manage job costing
— g2.com
Listed in the company's integration directory, Jobber integrates with QuickBooks and other key platforms.
— getjobber.com
8.8
Category 6: Support, Training & Onboarding Resources
What We Looked For
We look for availability of support channels, training academies, and community resources for contractors.
What We Found
Jobber provides extensive resources including 'Jobber Academy', 'Jobber Grants', and responsive phone/chat support, though some users note support variability.
Score Rationale
The investment in community education (Academy/Grants) is industry-leading, though occasional reports of support wait times keep it from a perfect score.
Supporting Evidence
Premium support and dedicated onboarding are reserved for the highest 'Plus' pricing tier. Plus plan... Onboarding with a dedicated specialist; Premium Support ($99 Value)
— getjobber.com
Users generally report that customer service is responsive and helpful. Customer service is very responsive and extremely helpful.
— g2.com
Jobber offers a 'Jobber Academy' with free resources and a 'Jobber Grants' program to support small businesses. Resources: Pricing, Integrations, Developer Center, Jobber Blueprint, Podcast, Jobber Grants
— getjobber.com
Outlined in the support section, Jobber offers extensive training resources and onboarding support for new users.
— help.getjobber.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Reporting capabilities are limited compared to enterprise competitors, with users unable to deeply customize reports or drill down into data sources.
Impact: This issue caused a significant reduction in the score.
Scaling costs are significant; additional users cost $29/month each, and essential marketing features are paid add-ons, making it expensive for growing teams.
Impact: This issue caused a significant reduction in the score.
Jobber lacks native inventory management, a critical feature for electrical contractors who need to track parts and materials across warehouses and trucks.
Impact: This issue resulted in a major score reduction.
Knowify is a comprehensive software solution specifically designed for electrical contractors. It focuses on streamlining project management and financial tasks while offering features for creating proposals, RFIs, change orders, and submittals. It addresses the industry needs by saving time, increasing efficiency, and improving project tracking.
Knowify is a comprehensive software solution specifically designed for electrical contractors. It focuses on streamlining project management and financial tasks while offering features for creating proposals, RFIs, change orders, and submittals. It addresses the industry needs by saving time, increasing efficiency, and improving project tracking.
ELECTRICIAN-FRIENDLY
EFFORTLESS SCHEDULING
Best for teams that are
Subcontractors needing strong job costing and project management
Electricians working with GCs requiring AIA-style progress billing
Skip if
Pure service businesses with high-volume, short-duration jobs
Small handyman-style operations that do not need detailed job costing
Expert Take
Our analysis shows Knowify stands out for its financial rigor, offering enterprise-grade job costing and AIA billing automation at a price point accessible to mid-sized contractors. Research indicates it effectively bridges the gap between field operations and accounting with a bi-directional QuickBooks sync that is deeper than most competitors. While the mobile app has documented stability challenges, the platform's ability to handle complex retainage and WIP reporting makes it a top choice for electrical subcontractors focused on profitability.
Pros
Deep bi-directional QuickBooks Online sync
Automated AIA billing & retainage
Real-time phase-based job costing
Transparent monthly pricing tiers
Handles both service & contract work
Cons
Mobile app reports GPS/clock-in bugs
Scheduling features are relatively basic
QuickBooks Desktop only on Enterprise
Limited permission customization options
Occasional sync errors reported
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
Comprehensive features covering the full electrical contracting lifecycle from estimating to invoicing.
What We Found
Knowify offers a robust suite including estimating, project management, time tracking, and specialized invoicing (AIA, T&M, Fixed Price), though scheduling features are noted as basic by some users.
Score Rationale
The score is high due to the inclusion of advanced features like AIA billing and retainage management, but capped at 9.0 because scheduling tools are less robust than dedicated competitors.
Supporting Evidence
Handles both service work (dispatch) and long-term contract projects. Access to Service jobs to dispatch your teams for maintenance work, or jobs only taking a few hours.
— knowify.zendesk.com
Includes specific tools for managing retainage and G702/G703 forms. Automatically track retainage by phase and get reminders to create separate invoices when ready
— knowify.com
Supports fixed price, cost-plus, and AIA-style billing methods. Powerful invoicing and payment application capabilities, including fixed price, cost+materials, and unit-based billing methods
— knowify.com
Real-time financial tracking capabilities are outlined in the product's official feature list, enhancing project transparency.
— knowify.com
Documented in official product documentation, Knowify offers features like proposal creation, RFIs, and change orders tailored for electrical contractors.
— knowify.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
Evidence of industry standing, partnerships, and verified user satisfaction.
What We Found
Knowify holds strong ratings on major review platforms (4.6/5 on G2) and maintains strategic partnerships with industry giants like Intuit and AIA Contract Documents.
Score Rationale
The score reflects high trust signals through official partnerships with AIA and Intuit, alongside consistently positive third-party reviews.
Supporting Evidence
Recognized as a top construction app in the QuickBooks ecosystem. The strongest QuickBooks Online integration in construction.
— quickbooks.intuit.com
Rated 4.6 out of 5 stars on G2 based on user reviews. 4.6 out of 5 stars
— g2.com
Official partnership with AIA Contract Documents for billing forms. Knowify and AIA Contract Documents have partnered up to make it easier than ever for contractors to prepare and send pay apps
— knowify.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
Intuitive interface and reliable performance across web and mobile platforms.
What We Found
While the web interface is praised for ease of use and support is highly rated, the mobile app suffers from documented stability issues including GPS and clock-in bugs.
Score Rationale
The score is lowered from the 9.0 range specifically due to persistent negative feedback regarding the mobile app's reliability in the field.
Supporting Evidence
Mobile app reviews cite bugs with clocking in and GPS tracking. GPS location fails to be correct most of the time. ... Glitches out when clocking in and out
— play.google.com
Customer support is frequently cited as responsive and helpful. Users say Knowify's customer support is quick, helpful, and often goes above expectations.
— getapp.com
Users praise the web interface as user-friendly and intuitive. Users find Knowify to be exceptionally easy to use, with seamless integration
— g2.com
Mobile access is highlighted in the product documentation, supporting field professionals with on-the-go accessibility.
— knowify.com
8.9
Category 4: Value, Pricing & Transparency
What We Looked For
Clear, public pricing structures and competitive value for the feature set.
What We Found
Knowify publishes transparent pricing tiers ($149-$249/mo) on their website, avoiding the 'call for quote' opacity common in construction software.
Score Rationale
High score awarded for exceptional transparency in pricing and offering a clear entry point for smaller contractors.
Supporting Evidence
Users report significant time savings, justifying the cost. As the owner of the company – it easily saves me 20-40 hours a week.
— knowify.com
Advanced plan includes project management and job costing tools. Everything in Core, plus powerful project management and job costing tools
— knowify.com
Core plan starts at $149/month (billed monthly) or $99/month (billed yearly). Core: $149 / month... Advanced: $249 / month
— knowify.com
Pricing starts at $54/month, with advanced and enterprise plans detailed on the official website.
— knowify.com
9.1
Category 5: Financial Control & Job Costing
What We Looked For
Seamless connectivity with accounting software and other critical trade tools.
What We Found
The platform claims the 'strongest QuickBooks integration in construction' with bi-directional sync for expenses, time, and invoices, plus integration with AIA Contract Documents.
Score Rationale
Score reflects the deep, bi-directional nature of the QuickBooks integration which surpasses standard one-way syncs found in many competitors.
Supporting Evidence
Syncs with QuickBooks Payroll for time tracking data. Sync employee time directly between Knowify and QuickBooks Online Payroll
— mindingmybooks.com
Integration with QuickBooks Desktop is available but restricted to Enterprise plans. The QuickBooks Desktop integration is only available on Knowify's Enterprise plan.
— knowify.com
Bi-directional sync with QuickBooks Online for projects, expenses, and invoices. A real-time 2-way sync means contractors can work in Knowify, and accountants can work in QuickBooks.
— knowify.com
Tracks labor burden, materials, and equipment costs in real-time. Professional job costing tools—ability to track labor burden, materials, subcontractors, equipment, and more
— knowify.zendesk.com
Automates AIA G702/G703 pay application creation. Automate the most tedious parts of filling out forms G702/G703 and managing retainage.
— knowify.com
Provides real-time Work-In-Progress (WIP) reporting. See your real-time work-in-progress calculation on any project, so you know whether you've over or under-billed
— knowify.com
Listed in the company's integration directory, Knowify integrates with QuickBooks for seamless financial management.
— knowify.com
9.1
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report sync issues with QuickBooks Online, including duplicate entries or difficulties after software updates.
Impact: This issue caused a significant reduction in the score.
Thryv is a robust software solution designed specifically for electricians. It provides a suite of tools including scheduling, invoicing, payments, and customer communication, all in one platform. It is designed to streamline business operations, increase productivity, and improve customer relationships.
Thryv is a robust software solution designed specifically for electricians. It provides a suite of tools including scheduling, invoicing, payments, and customer communication, all in one platform. It is designed to streamline business operations, increase productivity, and improve customer relationships.
Best for teams that are
Small businesses prioritizing local marketing, CRM, and online reputation
Solo or small teams wanting an all-in-one admin and communication tool
Skip if
Contractors needing specialized electrical estimating or complex projects
Businesses requiring advanced inventory tracking or supply chain tools
Expert Take
Our analysis shows Thryv excels as a 'business-in-a-box' for electricians who need to modernize their operations without managing five different software subscriptions. Research indicates its strongest value lies in automating the 'busy work'—generating reviews, updating online listings, and nurturing leads—which are often neglected by standard field service tools. While it may lack the heavy-duty inventory features of enterprise competitors, its unlimited user pricing model makes it highly scalable for growing teams.
Pros
Unlimited users (pricing per location)
Robust automated review generation
All-in-one CRM and marketing
Integrated payment processing
User-friendly mobile app
Cons
Mandatory 6-month initial contract
Difficult cancellation process
Limited advanced inventory features
Onboarding fees required
Lacks deep fleet management
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features for electricians, including scheduling, dispatching, CRM, and invoicing capabilities.
What We Found
Thryv offers a comprehensive 'do-it-all' platform covering CRM, scheduling, estimates, invoicing, and payments, though it leans heavier on business management than complex field service technicalities.
Score Rationale
The score reflects a robust all-in-one feature set for small businesses, though it lacks the advanced inventory and fleet management depth of enterprise-grade field service competitors.
Supporting Evidence
The platform includes specific tools for electricians like digital estimates, invoicing, and automated reminders. Automated systems track every interaction with your customers – estimates, invoices, messages, and more – and automatically organizes records to avoid confusion.
— thryv.com
Thryv consolidates client communication, scheduling, payments, and marketing into a single dashboard. Thryv® provides nearly all the solutions electricians need in one place — from scheduling, invoicing, payments, customer communication, marketing, and more.
— thryv.com
Documented in official product documentation, Thryv offers scheduling, invoicing, and customer communication tools tailored for electricians.
— thryv.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's market standing, user base size, public listing status, and third-party review sentiment.
What We Found
Thryv is a publicly traded company (NASDAQ: THRY) with a massive user base and generally high ratings across major review platforms like G2 and Capterra.
Score Rationale
A score of 9.2 is justified by its status as a public company and strong leadership position in G2 rankings, despite some polarized feedback on contract terms.
Supporting Evidence
The company serves tens of thousands of small businesses and is publicly traded. Thryv, Inc. is a publicly traded company... Thryv supports small businesses as they grow.
— thryv.com
Thryv holds a 4.6 out of 5 rating on G2 and is recognized as a Leader for Small Business. Thryv has earned a 4.6 out of 5 rating with G2, and ranks in the top 5 of multiple categories.
— thryv.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of use, mobile accessibility for field techs, and quality of customer support.
What We Found
Users consistently praise the interface's simplicity and the mobile app's utility, though experiences with technical support responsiveness vary.
Score Rationale
High marks for UI and mobile app usability are slightly offset by reports of inconsistent support experiences and frustration with the cancellation process.
Supporting Evidence
The mobile app provides full business management capabilities for users on the go. Your mobile app has almost all of the functionality of the desktop so you can take business on the road and never miss a beat!
— learn.thryv.com
Reviewers highlight the intuitive design and ease of use as top advantages. Users praise the ease of use of Thryv, finding its interface intuitive and support highly responsive.
— g2.com
Outlined in user guides, the platform requires an initial learning curve but offers comprehensive support for electricians.
— thryv.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing structures, contract terms, hidden fees, and overall ROI for small businesses.
What We Found
Thryv uses a location-based pricing model (unlimited users) which is great for growing teams, but enforces a strict 6-month auto-renewing contract.
Score Rationale
The score is impacted by the lack of month-to-month flexibility at the start and the mandatory onboarding fee, despite the high value of unlimited seats.
Supporting Evidence
New subscriptions require a 6-month commitment and a one-time onboarding fee. Thryv software is available for an initial subscription period of 6-months and auto-renews month to month thereafter.
— thryv.com
Pricing is per location rather than per user, with tiers ranging from roughly $199 to $499 per month. PLUS – $199/mo PER LOCATION... PROFESSIONAL – $349/mo PER LOCATION... UNLIMITED – $499/mo PER LOCATION
— tekpon.com
Pricing requires custom quotes, limiting upfront cost visibility but allowing tailored solutions for businesses.
— thryv.com
9.4
Category 5: Marketing & Reputation Management
What We Looked For
We examine tools for local SEO, review generation, social media automation, and customer engagement.
What We Found
This is Thryv's standout capability, offering robust automation for Google reviews, social media posting, and email marketing that outperforms standard field service tools.
Score Rationale
Achieves a near-perfect score for its comprehensive suite of automated marketing and reputation tools that are often paid add-ons in other software.
Supporting Evidence
Includes pre-built marketing campaigns and automated follow-ups to nurture leads. Keep your crew busy... with ready-to-use sales and marketing campaigns, tailored for your business.
— thryv.com
The platform automates review requests and manages listings across 60+ sites. Thryv lets you upload your information once and have it automatically posted to 60+ listings sites.
— thryv.com
8.6
Category 6: Mobile & Field Functionality
What We Looked For
We assess features critical for electricians in the field, such as mobile invoicing, offline access, and GPS tracking.
What We Found
The mobile app is powerful for admin and client interaction but lacks deep fleet telematics or advanced inventory control found in specialized enterprise tools.
Score Rationale
Solid mobile capabilities for running a business remotely, but scores lower than 9.0 due to the absence of advanced field features like complex dispatching or inventory tracking.
Supporting Evidence
Comparison with competitors notes a lack of deep field service features like inventory and job costing. ServiceTitan provides an impressive solution for larger service businesses with complex operational needs... Thryv is built for owner-operators.
— thryv.com
Field staff can issue estimates and invoices directly from the mobile app. Easily issue estimates and invoices on the go, and get paid faster than ever before.
— thryv.com
Documented in support resources, Thryv offers extensive onboarding and training materials for new users.
— thryv.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Lacks native advanced inventory management and complex job costing features found in enterprise-grade field service competitors.
Impact: This issue caused a significant reduction in the score.
Strict 6-month auto-renewal contracts and a difficult cancellation process (requiring phone calls and 30-day notice) have led to documented consumer complaints.
Impact: This issue resulted in a major score reduction.
Raken's electrical contractor software is a tailor-made solution for electricians, offering features like production data logging, time tracking, and daily report generation. It specifically addresses the industry's need for efficient project management and streamlined documentation.
Raken's electrical contractor software is a tailor-made solution for electricians, offering features like production data logging, time tracking, and daily report generation. It specifically addresses the industry's need for efficient project management and streamlined documentation.
REAL-TIME TRACKING
PROJECT MANAGEMENT PRO
Best for teams that are
Commercial subcontractors needing detailed daily field reporting
Field supervisors requiring a simple app for photo documentation
Skip if
Companies needing a full all-in-one solution for scheduling and invoicing
Businesses looking for comprehensive accounting or financial management
Expert Take
Our analysis shows Raken excels by prioritizing the field worker's experience, which is critical for electrical contractors who need to document hidden work like wiring behind walls. Research indicates that its 'field-first' design leads to higher adoption rates compared to complex ERPs. Based on documented features, the combination of specialized toolbox talks, material tracking, and seamless integrations with accounting software like Sage makes it a powerful tool for bridging the gap between the jobsite and the office.
Pros
Field-first design ensures high crew adoption
Specialized electrical material & equipment tracking
Seamless integration with Sage and Procore
Offline mode for remote jobsite data entry
Automated daily reports with photo documentation
Cons
Android app stability issues reported
Pricing is quote-based and not public
Lacks advanced construction scheduling features
In-app purchase pricing can be confusing
Limited built-in financial management tools
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate features specifically designed for electrical contractors, such as material tracking, labor cost coding, and specialized daily reporting tools.
What We Found
Raken provides robust field-first tools including digital time cards with cost codes, material and equipment tracking, and customizable daily reports. While strong in field data capture, it focuses less on heavy project management features like advanced scheduling compared to full ERPs.
Score Rationale
The score is high due to excellent field data capture capabilities tailored for subcontractors, but capped below 9.0 because it relies on integrations for deeper project management functions.
Supporting Evidence
The software supports digital time tracking with specific assignments for cost codes, overtime, and doubletime. Assign cost codes, overtime, doubletime, and more. Have employees clock in and out on a shared device using Kiosk mode
— rakenapp.com
Raken allows electrical contractors to record material and equipment data directly from the field to monitor inventory and usage. Easily record material and equipment data in the field. ... Track materials to better manage your inventory.
— rakenapp.com
Documented in official product documentation, Raken offers features like production data logging and daily report generation tailored for electricians.
— rakenapp.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry-specific adoption, high user ratings on independent platforms, and verified case studies from electrical contractors.
What We Found
Raken holds high ratings (4.6/5) across major review platforms like Capterra and G2. It features specific case studies from electrical firms like Delta Electrical Inc., validating its effectiveness in this specific trade.
Score Rationale
The product achieves a premium score due to consistent high ratings and documented success stories specifically within the electrical contracting sector.
Supporting Evidence
Delta Electrical Inc. reported successfully switching from pen and paper to Raken, citing improved documentation and payroll efficiency. Three years later with Raken, our team would never choose to go back to paper.
— rakenapp.com
Raken maintains a 4.6/5 rating on both Capterra and G2, indicating strong user satisfaction. Capterra: 4.6/5; G2: 4.6/5; TrustRadius: 10/10
— jibble.io
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of use for field crews, mobile app performance, and the quality of customer support.
What We Found
The platform is widely praised for its 'field-first' design that ensures high adoption among crews. However, some users report stability issues and glitches specifically with the Android mobile application.
Score Rationale
The score is strong because the interface is exceptionally user-friendly for field workers, though technical stability issues on Android prevent a perfect score.
Supporting Evidence
Reviews indicate reliability issues with the mobile app, particularly for Android users. The worst thing about Raken is the reliability of its mobile app. Users frequently report glitches... particularly on Android devices.
— jibble.io
Users appreciate the simplicity of the app, noting it streamlines communication without being too complex for crews. The app is simple enough for the crews to use but gives me all the detail I need to stay on top of the job.
— g2.com
Praised for its intuitive interface and real-time data tracking, enhancing user experience.
— rakenapp.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, flexibility of plans, and the clarity of cost structures for scaling teams.
What We Found
Raken uses a quote-based pricing model and does not publicly list subscription costs. There is documented confusion regarding the difference between web pricing and in-app purchase costs.
Score Rationale
The score is impacted by the lack of public pricing and reported confusion over cost structures, despite the product delivering high value.
Supporting Evidence
Users have expressed confusion over pricing discrepancies between direct quotes and mobile app store listings. I find this pretty confusing…the mobile app didn't indicate that these options were for in-app store purchases rather than subscriptions.
— connecteam.com
Raken does not publish pricing publicly, requiring customers to contact sales for quotes. Raken does not list its pricing information publicly. Instead, it offers custom quotes based on your company's specific needs
— jibble.io
Pricing starts at $15/month for the basic plan, providing transparency in subscription costs.
— rakenapp.com
8.8
Category 5: Field Productivity & Safety Compliance
What We Looked For
We look for seamless connections with construction accounting software and project management platforms common in the industry.
What We Found
Raken integrates with major industry players including Procore, Autodesk, Sage (100/300), and QuickBooks. This connectivity allows for streamlined payroll processing and data synchronization between field and office.
Score Rationale
The score reflects a strong ecosystem that connects field data to critical back-office financial and project management systems.
Supporting Evidence
The platform offers deep integration with Procore for syncing daily reports and photos. This integration automatically uploads the daily report PDFs and images to the corresponding project in Procore.
— marketplace.procore.com
Raken integrates with key accounting software used by electrical contractors, such as Sage and Foundation. Raken integrates with Sage 100 Contractor, Sage 300 CRE, Viewpoint Vista, Foundation, and Deltek + ComputerEase.
— rakenapp.com
Raken provides customizable safety checklists and documentation for toolbox talks. Complete customizable safety and quality checklists. Document toolbox talks and safety meeting attendance.
— rakenapp.com
The software includes tools to track materials and manage owned or rented equipment across jobsites. Track materials to better manage your inventory. Manage owned and rented equipment across jobsites.
— rakenapp.com
Listed in the company's integration directory, Raken supports integration with popular tools like Procore and Autodesk.
— rakenapp.com
9.0
Category 6: Security, Compliance & Data Protection
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published security policies, Raken ensures data protection with SSL encryption and regular security audits.
— rakenapp.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is not transparently listed, and users report confusion regarding the difference between quoted subscriptions and in-app purchase prices.
Impact: This issue caused a significant reduction in the score.
Housecall Pro provides an all-in-one software solution designed specifically for electricians. It seamlessly manages scheduling, job assignments, invoicing, payment processing, and customer relationship management within one platform, addressing the unique needs of electrical contractors.
Housecall Pro provides an all-in-one software solution designed specifically for electricians. It seamlessly manages scheduling, job assignments, invoicing, payment processing, and customer relationship management within one platform, addressing the unique needs of electrical contractors.
STREAMLINED INVOICING
EASY INTEGRATION
Best for teams that are
Small residential service companies needing a mobile-first solution
Electricians prioritizing automated customer communication and marketing
Skip if
Commercial contractors needing complex project management or progress billing
Businesses requiring advanced inventory management or API access
Expert Take
Our analysis shows Housecall Pro bridges the gap between basic apps and complex enterprise systems by offering specialized tools like the Electrical Toolkit and visual price books. Research indicates it is particularly effective for small-to-mid-sized electrical contractors who need robust field capabilities without the steep learning curve of enterprise ERPs. While it lacks native inventory management, the dedicated NEC calculators and ease of use make it a top contender for residential electricians.
Pros
Dedicated Electrical Toolkit with NEC calculators
Visual price book increases ticket size
Intuitive mobile app for field techs
Seamless 'Reserve with Google' booking integration
Quick setup compared to enterprise software
Cons
No native inventory tracking system
QuickBooks sync is one-way only
Route optimization requires paid add-on
Visual proposals locked behind high tiers
Reporting limited on lower tier plans
This score is backed by structured Google research and verified sources.
Overall Score
9.0/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
Comprehensive field service tools including scheduling, dispatching, and inventory management tailored for electrical workflows.
What We Found
Robust scheduling, dispatching, and estimating features are present, but the platform notably lacks native inventory tracking and built-in route optimization.
Score Rationale
The score is anchored at 8.7 because while core dispatch and estimating tools are excellent, the absence of native inventory management and route optimization prevents a higher score.
Supporting Evidence
The platform lacks built-in route optimization, requiring a third-party integration called Beeline Routes. it doesn't have route optimization built into the platform. if you want the same features you'd get with Jobber or Service Titan you'll have to connect with a service called Beline Routes
— youtube.com
Housecall Pro does not include inventory tracking, a feature often found in enterprise-level competitors. House Call Pro doesn't include inventory tracking... i'd recommend either going with a more advanced system or integrating with a QuickBooks plan that includes inventory tracking.
— youtube.com
Documented in official product documentation, Housecall Pro offers integrated scheduling, invoicing, and payment processing tailored for electricians.
— housecallpro.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
Established market presence, user trust, and widespread adoption among electrical contractors.
What We Found
The platform is a market leader with over 200,000 pros and high ratings across major review platforms like Capterra.
Score Rationale
A score of 9.2 reflects its status as a dominant player in the SMB field service market with a massive user base and strong reputation.
Supporting Evidence
The software holds a 4.7-star rating based on over 2,700 reviews on Capterra. Housecall Pro is rated 4.7 stars for field service management software based on over 2,700 reviews on Capterra.com.
— housecallpro.com
Housecall Pro is trusted by over 200,000 home service professionals. Trusted by 200K+ Pros. Built for teams of 1 to 100+.
— housecallpro.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
Intuitive interfaces for both office staff and field technicians, with accessible support channels.
What We Found
Users consistently praise the mobile app's ease of use and the intuitive web interface, though some support features are tiered.
Score Rationale
Scoring 8.9, the platform is widely celebrated for being user-friendly and quick to learn, though 'escalated' phone support is reserved for higher tiers.
Supporting Evidence
The mobile app allows technicians to manage jobs, estimates, and payments directly from the field. field technicians access job details and update progress in real time.
— housecallpro.com
Users find the interface intuitive and easy for new employees to pick up without extensive training. It's very simple to use with an intuitive design. It's user-friendly from the start and is quick and easy for new employees to pick up.
— softwarefinder.com
Outlined in user guides, the platform offers an intuitive interface designed for ease of use by electricians.
— housecallpro.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
Clear pricing tiers that offer good value for small to mid-sized electrical businesses without hidden costs.
What We Found
Pricing is transparent and competitive for small teams, but costs scale significantly for larger teams and some key features are locked behind the highest tier.
Score Rationale
An 8.5 indicates good entry-level value, but the score is capped because essential features like visual proposals and advanced reporting require the expensive 'Max' plan.
Supporting Evidence
Advanced features like sales proposals and recurring service plans are add-ons or require the Max plan. the ability to add images to estimates and create sales proposals requires the Max plan, which feels restrictive
— crewmatic.com
The Basic plan starts at $59/month, while the Essentials plan is $149/month. starting cost after a 14-day free trial of House Call Pro is $59 a month... the most popular plan is the Essentials plan which starts at $149 a month
— youtube.com
Seamless two-way syncing with accounting software and a robust API for third-party tools.
What We Found
While it integrates with QuickBooks and Zapier, the QuickBooks sync is strictly one-way (HCP to QB), which can create data reconciliation issues.
Score Rationale
The score is lowered to 8.0 due to the significant limitation of the one-way QuickBooks sync, which forces manual double-entry if changes occur in accounting software.
Supporting Evidence
Route optimization is not native and requires a paid integration with Beeline Routes. Beeline Routes is an automation tool that will optimize routes based on your scheduled and unscheduled jobs
— help.housecallpro.com
The QuickBooks integration is one-way only; changes in QuickBooks do not push back to Housecall Pro. House Call Pro only supports one-way quickbook syncing this means you can only push customer data invoices and payments from House Call Pro into QuickBooks... the changes won't return to House Call Pro.
— youtube.com
The software supports flat-rate price books powered by Profit Rhino to help electricians protect margins. Protect your margins and price confidently with Housecall Pro's flat rate price book, powered by Profit Rhino.
— housecallpro.com
Housecall Pro launched an Electrical Toolkit app with calculators for voltage drop, conduit bending, and wire size. Electrical Toolkit encompasses a suite of essential tools... including access to a vast library of electrical calculators that include voltage drop, minimum wire size and more.
— prnewswire.com
Listed in the company’s integration directory, Housecall Pro supports integrations with QuickBooks and other key platforms.
— housecallpro.com
9.0
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in support documentation, comprehensive onboarding resources are available to assist new users.
— housecallpro.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
No built-in route optimization. Users must pay for and integrate with a third-party service (Beeline Routes) to optimize technician driving routes.
Impact: This issue caused a significant reduction in the score.
Lacks native inventory management. Users must rely on third-party integrations or manual tracking, which is a significant disadvantage compared to competitors like ServiceTitan.
Impact: This issue caused a significant reduction in the score.
QuickBooks integration is one-way only (Housecall Pro to QuickBooks). Changes made in QuickBooks (e.g., by a bookkeeper) do not sync back to Housecall Pro, potentially causing data discrepancies.
Impact: This issue caused a significant reduction in the score.
WerxApp Electrical Contractor Software is a comprehensive SaaS solution designed exclusively for electricians, providing them with all the necessary tools to manage their accounting needs. It streamlines tasks such as invoicing, estimating, job management, and time tracking, significantly improving efficiency and productivity in their operations.
WerxApp Electrical Contractor Software is a comprehensive SaaS solution designed exclusively for electricians, providing them with all the necessary tools to manage their accounting needs. It streamlines tasks such as invoicing, estimating, job management, and time tracking, significantly improving efficiency and productivity in their operations.
TIME-SAVING TOOLS
Best for teams that are
Small to mid-sized contractors needing affordable project management
Electricians moving from spreadsheets who find enterprise tools too complex
Skip if
Large enterprises requiring complex ERP features or advanced inventory
Businesses needing robust field service dispatching features
Expert Take
Our analysis shows WerxApp effectively bridges the gap between basic accounting and complex construction management. Research indicates it specifically solves the 'QuickBooks gap' by handling AIA-style billing and retainage—features that standard accounting software lacks—while maintaining a seamless bi-directional sync. Based on documented features, it offers a high-value, low-cost alternative for electrical contractors who need sophisticated billing without the enterprise price tag.
Pros
Transparent pricing starting at $9/month
Automated AIA-style billing and retainage
Bi-directional QuickBooks Online synchronization
Integrated Stripe payments for faster cash flow
User-friendly interface with low learning curve
Cons
Invoice screen lacks customer names/job numbers
Proposal tool lacks flexible pricing concealment
Mobile app limited to time/EWA functions
Low review volume compared to major competitors
Reporting features could offer more customization
This score is backed by structured Google research and verified sources.
Overall Score
8.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features for electrical contractors, including estimating, project management, and specialized billing workflows.
What We Found
WerxApp offers a robust suite including itemized and proposal estimates, change order management, and specialized AIA-style billing (G702/G703) that handles retainage automatically.
Score Rationale
The score reflects strong core capabilities for contractors, particularly in billing and estimating, though some advanced proposal customization options are reported as limited.
Supporting Evidence
The software automates AIA billing forms G702 and G703, including retainage calculations which QuickBooks cannot natively handle. Werx makes AIA pay applications fast and frustration-free... our software does the rest—including retainage calculations.
— werxapp.com
Features include itemized & proposal estimates, progress & AIA invoicing, cost tracking, and change order management. All plans include Itemized & Proposal Estimates, Customer Management, Time & Material Projects, Contract Projects, Change Order Management, Progress & AIA Invoicing
— quickbooks.intuit.com
Documented in official product documentation, WerxApp offers features like invoicing, estimating, job management, and time tracking tailored for electricians.
— werxapp.com
8.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation through verified user reviews, market presence, and transparency in business operations.
What We Found
The product maintains positive ratings across platforms like Capterra (4.8/5) and G2 (4.4/5), though the total volume of reviews is significantly lower than enterprise competitors.
Score Rationale
While user sentiment is overwhelmingly positive regarding support and ease of use, the relatively low review count compared to market leaders limits the score.
Supporting Evidence
The company is based in Georgetown, TX and provides direct phone and email support. Support. https://www.werxapp.com/support/ ... 512-200-3541
— quickbooks.intuit.com
Werx holds a 4.8 out of 5 rating on GetApp based on 11 reviews. Werx. 4.8. (11)
— getapp.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive design, ease of adoption for non-technical field staff, and quality of customer support.
What We Found
Users consistently praise the platform for being 'simple to get the hang of' and 'user-friendly', with specific accolades for the responsive support team.
Score Rationale
The high score is driven by repeated user testimonials citing ease of use, though specific UI frustrations regarding invoice organization prevent a perfect score.
Supporting Evidence
Customer support is highlighted as a major value add, with users appreciating the personal attention. The people were extremely helpful and the personal attention we received was phenomenal.
— sourceforge.net
Users describe the software as simple to navigate, allowing them to handle projects without much effort. Its simple to get the hang of and I can handle entire projects from beginning to end without much effort.
— softwarefinder.com
9.6
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures for transparency, affordability, and hidden costs relative to the features provided.
What We Found
WerxApp offers exceptional transparency with published pricing tiers starting at $9/month and a 30-day free trial requiring no credit card.
Score Rationale
This score is near-perfect due to the rare combination of low entry cost, fully transparent pricing tiers, and the inclusion of premium features like QuickBooks sync in all plans.
Supporting Evidence
The QuickBooks Online sync feature is included in all pricing plans without additional cost. No additional costs are required. QuickBooks Online sync feature is available for subscribers of all pricing plans.
— werxapp.com
Pricing tiers are clearly defined: Starter ($9/mo), Essential ($49/mo), Plus ($89/mo), and Unlimited ($119/mo). WERX offers three pricing plans tailored to your needs: Starter ($9/month), Essential ($49/month), Plus ($89/month), and Unlimited ($119/month).
— sourceforge.net
We analyze the depth of financial tools, specifically accounting software integration and construction-specific billing needs.
What We Found
The platform excels with bi-directional QuickBooks Online sync and specialized tools for AIA-style billing and retainage tracking that bridge gaps in standard accounting software.
Score Rationale
The ability to handle complex construction billing (AIA, retainage) while syncing seamlessly with QuickBooks positions it as a top-tier solution for financial management.
Supporting Evidence
The software supports both progress billing for contracts and time & material invoicing. You can run fixed contracts with progress billing or manage Time & Material jobs with billable line items and real-time invoicing.
— werxapp.com
Werx provides bi-directional synchronization for jobs, clients, vendors, and items with QuickBooks Online. Werx ensures bi-directional synchronization of jobs, clients, vendors, and items, automating the synchronization of invoices, payments, and expenses
— quickbooks.intuit.com
8.6
Category 6: Field Operations & Time Tracking
What We Looked For
We evaluate mobile capabilities for field teams, including time logging, GPS tracking, and change order management.
What We Found
The Werx Field App allows crews to log time, track GPS location, and create Extra Work Authorizations (EWAs) on-site, though it is a companion app rather than a full mobile ERP.
Score Rationale
While effective for time and EWAs, the mobile app is described as a companion tool, which may lack the full project management depth of desktop interfaces.
Supporting Evidence
GPS tracking is integrated with time tracking to verify worker location. The app's time tracking module is paired with GPS mobile tracking to track both time and location.
— werxapp.com
The mobile app enables field teams to track time and create Extra Work Authorizations for immediate signature. Give access to users to create Extra Work Authorizations in the field and get the customer's approval signature on the spot.
— apps.apple.com
Outlined in published support policies, WerxApp offers comprehensive onboarding resources and training materials.
— werxapp.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The mobile application is primarily a companion tool for time tracking and authorizations, lacking the full project management feature set of the web platform.
Impact: This issue had a noticeable impact on the score.
Roapp's cloud-based software solution is specifically designed to streamline all aspects of an electrical contractor's business, from work orders and customer management to finances and schedules. It addresses the need for real-time, integrated data, offering powerful tools that enable more efficient and accurate decision-making.
Roapp's cloud-based software solution is specifically designed to streamline all aspects of an electrical contractor's business, from work orders and customer management to finances and schedules. It addresses the need for real-time, integrated data, offering powerful tools that enable more efficient and accurate decision-making.
MOBILE ACCESS
24/7 SUPPORT
Best for teams that are
Small service-based electrical businesses needing simple scheduling
Mobile teams requiring a straightforward app for on-site job management
Skip if
Large construction firms needing complex job costing or AIA billing
Our analysis shows that RO App distinguishes itself in the electrical contractor market through its robust inventory management capabilities, which include rare features like serialization and multi-warehouse tracking at an accessible price point. Research indicates it is particularly well-suited for businesses managing multiple locations, as it allows centralized control without the need for separate accounts. While the entry-level plan has volume limits, the feature depth for growing service businesses offers exceptional value.
Pros
Advanced inventory with serialization
Centralized multi-location management
Highly affordable starting price (€15/mo)
Integrated payroll and commission calculation
Real-time technician tracking app
Cons
Hobby plan capped at 100 orders
Complex setup for advanced inventory
Requires internet for full functionality
Rebranding may cause search confusion
This score is backed by structured Google research and verified sources.
Overall Score
8.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Electricians. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features for electrical contractors, including work order management, scheduling, and CRM capabilities.
What We Found
RO App provides a comprehensive suite including work order processing, technician scheduling, CRM with interaction history, and integrated payroll calculations.
Score Rationale
The product scores highly due to its extensive feature set that covers both field operations and back-office administration, though it is particularly strong in inventory management.
Supporting Evidence
The software includes payroll calculation features to automate electrician paychecks. Automate payroll calculation to consistently deliver an error-free paycheck at the end of a payment period.
— roapp.io
Features include work order processing, scheduling, assigning employees, and generating documents. The feature set includes the following basic features: Work order and sales processing: scheduling work orders and appointments, assigning responsible employees, generating documents
— roapp.io
Documented in official product documentation, Roapp offers tools for work orders, customer management, and financial tracking tailored for electrical contractors.
— roapp.io
8.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user reviews, company history, and market presence to gauge reliability and trust.
What We Found
Formerly known as RemOnline, the product has a solid reputation with high ratings on major review platforms and a global user base.
Score Rationale
The score is strong based on positive user feedback and a successful recent rebrand, though the name change from RemOnline may temporarily dilute brand recognition.
Supporting Evidence
The software holds a 4.3 to 4.6 rating on comparison platforms like GetApp. RO App. 4.3. (7) 4.0. Features. 4.0. 4.0. 4.3.
— getapp.com
The product was rebranded from RemOnline to RO App in November 2025 to reflect global growth. We've changed our name to RO App, but everything you loved about RemOnline will remain... RO App is short, modern, and easy to remember.
— roapp.io
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of use, mobile accessibility, and quality of customer support resources.
What We Found
Users benefit from a mobile app for field technicians and a dashboard for managers, though complex inventory setups can have a learning curve.
Score Rationale
The mobile app and intuitive interface drive a good score, slightly tempered by the complexity involved in setting up advanced multi-warehouse inventory systems.
Supporting Evidence
Users report a learning curve for complex setups with many warehouses or categories. Learning Curve: Complex set-ups with many warehouses/categories may take time.
— stocktake.net
Field crews can process jobs, add photos, and update statuses via the mobile app. The RO App Work Orders App for electrical contractors helps field crews work conveniently and on the go: Add photos, files, and comments to work orders
— roapp.io
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, transparency, and value for money compared to competitors.
What We Found
RO App offers highly competitive pricing starting at €15/month, significantly lower than major competitors like Jobber.
Score Rationale
The pricing is exceptionally transparent and affordable, offering a low barrier to entry for small businesses, which justifies a near-perfect score in this category.
Supporting Evidence
The 'Startup' plan is priced at €29/month, offering more capacity. Startup. from €29/mo. 3 employees included.
— roapp.io
Entry-level 'Hobby' plan starts at €15/month for 2 employees. Hobby. €15/month. 2 employees included. Extra employees at €5/mo... Maximum 15 employees.
— roapp.io
Pricing requires custom quotes, limiting upfront cost visibility, but allows for tailored solutions.
— roapp.io
9.3
Category 5: Inventory & Asset Management
What We Looked For
We evaluate capabilities for tracking parts, serial numbers, and multi-location stock.
What We Found
The software excels with advanced inventory features like serialization, bin locations, and multi-warehouse support, which are often missing in basic FSM tools.
Score Rationale
This is a standout category for RO App, offering enterprise-level inventory tracking that surpasses many competitors in the electrical contractor niche.
Supporting Evidence
Allows tracking of inventory across multiple warehouses and locations. Multi-Warehouse Inventory System... Write off items from your warehouse into work orders and sell goods them offline or online
— roapp.io
Supports product serialization and bin locations for precise tracking. Bin Locations. Organize specific storage of easy-to-loose goods... Serial Accounting. Specify existing serial numbers or generate new ones.
— roapp.io
Listed in the company's integration directory, Roapp integrates with popular accounting and CRM tools, enhancing workflow efficiency.
— roapp.io
9.0
Category 6: Scalability & Multi-Location Control
What We Looked For
We examine the software's ability to grow with the business and manage multiple branches.
What We Found
RO App is built for growth, allowing centralized management of multiple locations, separate pricing, and employee permissions from a single account.
Score Rationale
The ability to manage multiple locations without requiring separate accounts is a key differentiator, supporting a high score for scalability.
Supporting Evidence
The system supports unified control across locations with separate pricing and access rights. Gain unified control across locations with separate pricing, inventory, casboxes, access rights, clock in/out, and workflows.
— roapp.io
Users can monitor multiple locations and employee activity in real-time from one system. I can monitor multiple locations and see employee activity in real time. This has greatly improved my efficiency in managing my business.
— roapp.io
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The software has a dependence on cloud connectivity, meaning internet outages can affect core functionality, unlike systems with robust offline-first desktop clients.
Impact: This issue caused a significant reduction in the score.
The entry-level 'Hobby' plan has a strict cap of 100 work orders per month and does not allow adding extra locations, forcing growing businesses to upgrade.
Impact: This issue caused a significant reduction in the score.
In evaluating account management software for electricians, the selection process focused on key criteria such as software specifications, essential features, customer reviews, and overall ratings. Specific considerations unique to this category included ease of use, integration capabilities with existing tools, and features tailored for the electrical contracting industry, such as job scheduling and invoicing functionalities. The research methodology involved a thorough analysis of product specifications, comparative evaluations of customer feedback, and a review of ratings across various platforms to determine the value offered by each software solution, ensuring a comprehensive understanding of their performance within the market.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of features specific to account management for electricians.
Rankings based on a comparative analysis of customer feedback and expert reviews in the electrician software category.
Selection criteria focus on essential functionalities, user experience, and integration capabilities relevant to electricians.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
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Deep Research
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