Unveiling Insights into the Most Effective Account Management Software for Cleaning Companies Market research shows that cleaning companies are increasingly turning to specialized account management software to streamline operations and enhance customer relationships. When comparing specifications across various platforms, user feedback consistently highlights that software like Jobber and Housecall Pro is often commended for their intuitive interfaces and robust scheduling features. Research suggests that many users appreciate how these tools may help simplify invoicing and payment processes, allowing them to focus more on service delivery rather than paperwork. Interestingly, data indicates that a high percentage of cleaning businesses prioritize mobile accessibility, with many consumers indicating that they prefer solutions that offer seamless integration with their smartphones. For instance, Housecall Pro is frequently noted for its user-friendly mobile app, enabling real-time updates and communication with clients. In fact, studies show that over 70% of small business owners find mobile functionality crucial in today’s fast-paced environment.Unveiling Insights into the Most Effective Account Management Software for Cleaning Companies Market research shows that cleaning companies are increasingly turning to specialized account management software to streamline operations and enhance customer relationships.Unveiling Insights into the Most Effective Account Management Software for Cleaning Companies Market research shows that cleaning companies are increasingly turning to specialized account management software to streamline operations and enhance customer relationships. When comparing specifications across various platforms, user feedback consistently highlights that software like Jobber and Housecall Pro is often commended for their intuitive interfaces and robust scheduling features. Research suggests that many users appreciate how these tools may help simplify invoicing and payment processes, allowing them to focus more on service delivery rather than paperwork. Interestingly, data indicates that a high percentage of cleaning businesses prioritize mobile accessibility, with many consumers indicating that they prefer solutions that offer seamless integration with their smartphones. For instance, Housecall Pro is frequently noted for its user-friendly mobile app, enabling real-time updates and communication with clients. In fact, studies show that over 70% of small business owners find mobile functionality crucial in today’s fast-paced environment. Did you know that Jobber started as a solution for home service providers and has evolved to cater specifically to cleaning companies? It’s a testament to how adaptable software can be in meeting industry-specific needs. As you explore options, keep in mind that while some brands tout advanced features, research often points out that simplicity and ease of use can be just as valuable. After all, who wants to spend more time navigating software than actually cleaning?
Housecall Pro is a dedicated SaaS solution tailored for home and commercial cleaning businesses. It centralizes all business activities from quotes, scheduling to invoicing, allowing cleaning companies to automate processes, scale effortlessly, and focus more on service delivery.
Housecall Pro is a dedicated SaaS solution tailored for home and commercial cleaning businesses. It centralizes all business activities from quotes, scheduling to invoicing, allowing cleaning companies to automate processes, scale effortlessly, and focus more on service delivery.
EFFORTLESS SCHEDULING
AUTOMATE & SCALE
Best for teams that are
Residential cleaning and mixed-service businesses (e.g., carpet + maid)
Companies prioritizing automated Google review generation and marketing
Growing businesses needing consumer financing options for clients
Skip if
Large commercial contractors needing ISSA-compliant bidding tools
Businesses seeking a free perpetual plan (no free plan available)
Operations requiring complex route optimization without extra add-ons
Expert Take
Our analysis shows Housecall Pro stands out for cleaning businesses specifically due to its integrated tipping feature, which research indicates can significantly boost technician income. Based on documented features, the automated 'On My Way' texts and review generation tools create a professional customer experience that rivals larger enterprises. While the Android app has reported limitations, the platform's ability to facilitate instant payouts and consumer financing makes it a powerful revenue engine for growing maid services.
Pros
Built-in tipping feature increases revenue
Automated 'On My Way' customer texts
Robust review management and generation
Instant payouts available for cash flow
User-friendly drag-and-drop scheduling
Cons
Android app suffers from reported glitches
No built-in route optimization feature
Key features require paid monthly add-ons
QuickBooks sync is one-way only
Phone support restricted to higher tiers
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features for cleaning management, including scheduling, dispatching, and field operations.
What We Found
The platform offers a comprehensive suite for scheduling, dispatching, and invoicing, though it notably lacks built-in route optimization without third-party integrations.
Score Rationale
The score is high due to robust core features, but capped below 9.0 because essential route optimization requires an external integration or add-on.
Supporting Evidence
Housecall Pro does not offer a built-in route optimizer, requiring users to rely on integrations for this specific functionality. Sadly, the app doesn't offer a built-in route optimizer, which is disappointing.
— connecteam.com
The app is designed to streamline the whole spectrum of service business operations, from scheduling and dispatching to billing and invoicing. The app is designed to streamline the whole spectrum of service business operations, from scheduling and dispatching to billing and invoicing.
— connecteam.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's market presence, user base size, and reputation within the home service industry.
What We Found
Housecall Pro is a dominant market leader serving over 45,000 businesses with consistently high ratings across major review platforms.
Score Rationale
A score of 9.3 reflects its status as a top-tier industry standard with a massive, verified user base and strong longevity since 2013.
Supporting Evidence
The software holds high ratings across multiple review sites, including 4.7/5 on Capterra and 9.4/10 on TrustRadius. Capterra: 4.7/5. G2: 4.3/5. Software Advice: 4.7/5 TrustRadius: 9.4/10
— connecteam.com
Housecall Pro serves over 45,000 HVAC, Plumbing, Electrical, Cleaning, and other home service businesses. Housecall Pro serves over 45,000 HVAC, Plumbing, Electrical, Cleaning, and other home service businesses.
— housecallpro.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We examine ease of use, mobile app performance, and the quality of customer support interactions.
What We Found
While the iOS app and web interface are highly praised for ease of use, the Android application suffers from documented stability issues and glitches.
Score Rationale
The score is anchored at 8.7 to acknowledge the excellent user interface while penalizing for the significant disparity in reliability between iOS and Android versions.
Supporting Evidence
Users generally find the setup process simple and the interface user-friendly. The setup was pretty simple, and once I got the hang of it, it was easy to use.
— g2.com
Users report that the Android version of the app has significant glitches and functionality issues compared to the iOS version. This app is Trash! It worked well when we 1st started using it, after a month the app does not work/glitches on our Android devices.
— play.google.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, and the accessibility of essential features across different tiers.
What We Found
The entry price is competitive, but costs escalate quickly as essential features like GPS tracking and sales proposals are sold as monthly add-ons.
Score Rationale
This category scores lower because significant value is locked behind add-on fees, making the 'real' price for a complete solution higher than the advertised base rate.
Supporting Evidence
Pricing tiers range from Basic at ~$79/mo to Essentials at ~$189/mo, with advanced features reserved for higher tiers. Basic ($69-79/mo)... Essentials ($149-189/mo)... MAX (Custom).
— fieldcamp.ai
Key features such as sales proposals and recurring service plans cost an additional $40 per month each. Sales Proposal — $40 per month. Recurring service plans — $40 per month.
— connecteam.com
We look for features that directly contribute to increasing revenue, such as tipping, financing, and payment processing.
What We Found
The platform excels with a built-in tipping feature that boosts cleaner income, along with consumer financing options and instant payouts.
Score Rationale
A score of 9.1 is awarded for unique revenue-generating features like tipping, which is a critical value-add for the cleaning industry specifically.
Supporting Evidence
Data indicates that professionals using the platform see a significant increase in monthly revenue. On average, Pros increase monthly revenue generated through Housecall Pro by more than 35% after their first year.
— g2.com
The software includes a specific setting to enable credit card tipping for technicians. When using the HCP credit card processor, you can enable credit card tipping so customers can thank you for your great service!
— help.housecallpro.com
We evaluate tools for managing customer relationships, including automated communications, reviews, and booking.
What We Found
Housecall Pro provides powerful automation for 'On My Way' texts and review generation, significantly enhancing the customer experience.
Score Rationale
The score reaches 9.0 due to the strength of its automated communication loop, which seamlessly handles booking, updates, and post-job review requests.
Supporting Evidence
Automated text messages keep customers informed about technician arrival times. Send 'On my way' texts with GPS-powered ETAs so customers know exactly when to expect you.
— housecallpro.com
The software automates the process of requesting reviews after a job is completed. Review management software automates review requests after jobs, tracks reviews in one dashboard, and sends alerts for new feedback.
— housecallpro.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The QuickBooks integration is limited to a one-way sync (Housecall Pro to QuickBooks), meaning data updates in QuickBooks do not reflect back in the Housecall Pro software.
Impact: This issue caused a significant reduction in the score.
Several standard features such as sales proposals ($40/mo), recurring service plans ($40/mo), and vehicle GPS ($20/vehicle) are charged as additional monthly add-ons.
Impact: This issue caused a significant reduction in the score.
Multiple users report significant glitches, crashes, and functionality issues specifically with the Android mobile application, which can hinder field operations.
Impact: This issue caused a significant reduction in the score.
Jobber is a purpose-built solution for cleaning businesses, offering tools for scheduling, crew management, estimation, invoicing, communication, and payments. It is designed specifically to streamline operations, improve customer service, and grow your business in the cleaning industry.
Jobber is a purpose-built solution for cleaning businesses, offering tools for scheduling, crew management, estimation, invoicing, communication, and payments. It is designed specifically to streamline operations, improve customer service, and grow your business in the cleaning industry.
ENHANCED COMMUNICATION
Best for teams that are
Residential cleaning businesses with high daily volume needing route optimization
General field service businesses (e.g., landscaping) adding cleaning services
Teams needing a polished client hub for quotes and invoices
Skip if
Commercial janitorial firms needing complex site inspection workflows
Maid services requiring deep recurring service templates
Businesses wanting built-in two-way text automation on lower tiers
Expert Take
Our analysis shows Jobber is the gold standard for generalist field service software, offering an unmatched level of polish and reliability. Research indicates its 'Client Hub' is a game-changer for professionalizing small cleaning businesses, allowing them to offer a modern, Amazon-like experience to customers. While it lacks the hyper-specific checklist features of niche cleaning tools, its robust ecosystem and ease of use make it a safe, scalable choice for most residential cleaning companies.
Pros
Client Hub enables 24/7 self-service booking
Highly rated mobile app (4.8/5 stars)
Seamless quoting to invoicing workflow
Market leader with 250k+ active users
Reliable scheduling and dispatching features
Cons
Expensive per-user pricing for large teams
Limited offline functionality in mobile app
Basic reporting lacks deep customization
Lacks room-by-room cleaning checklists
Key features locked behind higher tiers
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle core cleaning business functions like scheduling, dispatching, quoting, and invoicing.
What We Found
Jobber provides a robust all-in-one platform for scheduling, quoting, and invoicing, though it operates as a generalist tool rather than a cleaning-specific solution. While it excels at route optimization and recurring job management, it lacks deep niche features like room-by-room cleaning checklists or payroll structures for trainee rates found in specialized competitors.
Score Rationale
The score of 8.8 reflects a powerful general feature set that covers 90% of business needs, slightly deducted only for the lack of deep, cleaning-specific customization.
Supporting Evidence
Competitors like The Cleaning Software offer more specific features like room-by-room checklists which Jobber lacks. The Cleaning Software app is designed specifically for cleaning work. Each job shows client preferences, supply notes, and checklists tailored to the service type.
— thecleaningsoftware.com
Jobber allows users to manage schedules, track team hours, and handle client preferences in one platform. Manage your schedule, track team hours, remember every client's preferences, and so much more.
— getjobber.com
9.6
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's market presence, user base size, funding stability, and reputation among cleaning professionals.
What We Found
Jobber is a market leader with over 250,000 home service professionals using the platform and significant Series D funding of $191M. It boasts high ratings across major review platforms, including a 4.8/5 on the App Store, indicating exceptional trust and reliability in the market.
Score Rationale
A near-perfect score of 9.6 is justified by its massive user base, substantial venture backing, and consistently high user ratings across multiple third-party platforms.
Supporting Evidence
The company has raised $191M in funding, demonstrating significant financial stability. Jobber has raised $191M in funding from investors like Point Nine, Summit Partners and General Atlantic.
— tracxn.com
Jobber is used by over 250,000 home service professionals. More than 250,000 residential cleaners, landscapers, HVAC technicians, and more, keep track of jobs and charge their customers for work using Jobber.
— getjobber.com
9.0
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of use, mobile app quality, and the effectiveness of customer support channels.
What We Found
Users consistently praise Jobber for its intuitive interface and ease of adoption for new employees. The mobile app is highly rated for enabling full field management, although some users report sync issues in areas with poor connectivity. Support is generally responsive, though phone support availability can vary.
Score Rationale
A score of 9.0 acknowledges the 'extremely functional and easy' user experience, with minor deductions for reported offline sync limitations.
Supporting Evidence
The mobile app holds a 4.8 rating on the App Store. 4.8. 13,861 App Store Reviews.
— getjobber.com
Users describe the platform as extremely functional and easy to implement. Jobber is extremely functional and easy! ... The implementation came easy we were able to use it as soon as I signed up.
— getjobber.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden costs, and value for money relative to features provided.
What We Found
Jobber offers transparent tiered pricing (Core, Connect, Grow) starting at ~$39/mo for individuals. However, the per-user pricing model becomes significantly more expensive for growing teams compared to flat-rate competitors, and key features like QuickBooks sync are locked behind higher tiers.
Score Rationale
The score of 8.4 reflects transparent pricing but penalizes the high cost of scaling teams and the gating of essential features behind expensive plans.
Supporting Evidence
Additional users cost extra, which can become expensive for larger teams. Connect includes 5 users. Add more for $29/user.
— getjobber.com
Pricing tiers range from $39 to $599 per month depending on features and team size. Jobber costs between $39/month and $199/month for Individual Plans, and between $169/month and $599/month for Team Plans.
— getonecrew.com
9.4
Category 5: Client Management & Self-Service
What We Looked For
We evaluate tools that allow cleaning clients to book, pay, and manage appointments online without admin intervention.
What We Found
The 'Client Hub' is a standout feature, offering a 24/7 self-service portal where clients can request work, approve quotes, view appointment details, and pay invoices. This feature significantly reduces administrative burden and professionalizes the client experience.
Score Rationale
A high score of 9.4 is awarded for the Client Hub, which is widely cited as a key differentiator that modernizes client interactions effectively.
Supporting Evidence
The feature helps businesses get paid 4x faster. Get paid 4x faster with convenient online and automatic payment options.
— getjobber.com
Client Hub allows customers to approve quotes, check appointments, and pay invoices online. Client hub is a self-serve, online experience that allows your clients to approve quotes, check appointment details, pay invoices, print receipts, or request more work.
— help.getjobber.com
8.7
Category 6: Mobile Field Operations
What We Looked For
We assess the mobile app's capability to support field crews with routing, job details, and time tracking.
What We Found
The mobile app is robust, allowing crews to view schedules, track time, and invoice from the field. It supports GPS routing and on-the-way texts. However, functionality is heavily dependent on internet connection, with users reporting limitations when working offline in spotty areas.
Score Rationale
Scoring 8.7, the mobile capabilities are excellent for connected areas but lose points due to the lack of robust offline functionality reported by users.
Supporting Evidence
Offline functionality is limited, with the app struggling in areas with poor service. Finally, when you're out in spotty cell areas... the mobile app struggles. You can't access most information offline.
— connecteam.com
The app allows technicians to track schedules and see changes in real-time. Having our technicians use Jobber on their mobile devices allows them to keep track of their schedule and see changes in real time.
— getapp.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The mobile app has documented limitations with offline functionality, preventing access to key information when internet connectivity is lost.
Impact: This issue had a noticeable impact on the score.
Per-user pricing models create a 'growth penalty' where costs escalate quickly as cleaning businesses add more field staff, unlike flat-rate competitors.
Impact: This issue caused a significant reduction in the score.
Reporting features are described as basic and rigid, with some users unable to export specific data or create custom reports needed for advanced analytics.
Impact: This issue caused a significant reduction in the score.
TEAM's Commercial Cleaning Software is a powerful SaaS solution specifically designed for commercial cleaning businesses. It automates key areas of operations including financial, workforce, and performance management, addressing the industry's critical needs for efficiency, cost control, and quality assurance.
TEAM's Commercial Cleaning Software is a powerful SaaS solution specifically designed for commercial cleaning businesses. It automates key areas of operations including financial, workforce, and performance management, addressing the industry's critical needs for efficiency, cost control, and quality assurance.
Best for teams that are
Enterprise-level commercial cleaning and security contractors
Companies needing integrated ERP, payroll, and financial compliance
Businesses managing complex workforce requirements and unions
Skip if
Small residential cleaning businesses or solo operators
Startups with low budgets not needing full ERP features
Companies wanting a simple, plug-and-play scheduling tool
Expert Take
Our analysis shows that TEAM Software distinguishes itself by integrating deep financial ERP capabilities directly with field-level workforce management, a combination often missing in lighter apps. Research indicates that its 'WinTeam' and 'Lighthouse' modules provide a closed loop between bidding, scheduling, and actual job costing, making it ideal for data-driven enterprise contractors. While the learning curve is steep, the depth of financial control is unmatched for this sector.
Pros
Fully integrated ERP and workforce management
Advanced job costing and profitability tracking
Real-time field visibility via Lighthouse app
Scalable for enterprise-level operations
Industry-specific compliance and payroll tools
Cons
Steep learning curve for new users
Pricing is not publicly transparent
User interface reported as outdated
Extra fees for training and support
Complex implementation process
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We look for a comprehensive solution that combines core business operations with industry-specific tools for cleaning contractors.
What We Found
TEAM Software offers a robust ERP (WinTeam) integrated with a mobile workforce app (Lighthouse), covering financials, job costing, scheduling, and proof of service in a single ecosystem.
Score Rationale
The score is high because it offers a rare, fully integrated ERP specifically for this vertical, though complexity can be a barrier.
Supporting Evidence
The platform includes Lighthouse for scheduled work, location tracking, and incident management. Lighthouse: Scheduled work, location tracking, incident management.
— teamsoftware.com
WinTeam is a core ERP platform connecting financial, operations, and workforce management specifically for cleaning and security companies. WinTeam: Core ERP platform connecting financial, operations and workforce management.
— teamsoftware.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established market presence, long-term stability, and backing by reputable industry leaders.
What We Found
Established in 1989 and acquired by WorkWave in 2021, TEAM Software is a dominant player with a long history of serving enterprise-level contractors.
Score Rationale
The acquisition by WorkWave and over 30 years of history solidify its position as a market leader, justifying a near-perfect credibility score.
Supporting Evidence
The company was established in 1989 and is recognized as a global technology leader. Established in 1989, TEAM is the premier partner and recognized global technology leader
— workwave.com
WorkWave acquired TEAM Software in September 2021, positioning it as a leading provider for commercial cleaning and security industries. WorkWave will become a leading software provider in the commercial cleaning, facilities management, and security service industries with the acquisition of TEAM Software
— teamsoftware.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive interfaces and responsive support that minimize friction for both back-office staff and field workers.
What We Found
While the mobile field app is functional, the back-office ERP is frequently described as having a steep learning curve and an outdated user interface.
Score Rationale
The score is penalized due to documented user reports of a steep learning curve and an interface that feels 'outdated' compared to modern SaaS.
Supporting Evidence
Reviews indicate the product can feel outdated despite being functional. At times the product does feel a little outdated, however ever it is still a great product to use.
— g2.com
Users report a steep learning curve and that the interface is not considered intuitive. Steep Learning Curve: Many users have reported that WinTeam has a steep learning curve... The interface is not considered intuitive
— selecthub.com
8.0
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing structures and transparent terms without hidden implementation fees.
What We Found
Pricing is not publicly available and requires a custom quote; users have reported extra charges for training and support.
Score Rationale
The lack of public pricing and reports of additional costs for training result in a lower score for transparency and value perception.
Supporting Evidence
Some users report being charged for training sessions and data access. They charged for everything, including training sessions.
— softwarefinder.com
Pricing is not publicly disclosed and is based on user licensing via custom quotes. WinTeam by WorkWave has not provided pricing information for this product or service... Contact WinTeam by WorkWave to obtain current pricing.
— g2.com
9.0
Category 5: Workforce Management & Field Visibility
What We Looked For
We look for features that track distributed teams, ensure proof of service, and manage time and attendance in real-time.
What We Found
The Lighthouse module provides strong geofencing, location tracking, and proof of service capabilities essential for managing distributed cleaning crews.
Score Rationale
The specialized features for geotracking and proof of service (Lighthouse) are highly effective for this niche, earning a high score.
Supporting Evidence
The software offers real-time visibility into field operations and task completion. Lighthouse gives you real-time visibility into your field operations. Track task completion, monitor service delivery and optimize performance
— teamsoftware.com
Lighthouse provides geotracking and geofencing technology to monitor staff movement. One awesome thing that Lighthouse provides is the geotracking... The ability to have the geofence technology is fantastic.
— teamsoftware.com
9.2
Category 6: Financial Control & Job Costing
What We Looked For
We look for deep financial integration that allows for precise profitability tracking per job or location.
What We Found
WinTeam excels at job costing, allowing businesses to track labor, material, and profitability at a granular level per contract.
Score Rationale
This is a standout feature set that goes beyond simple accounting, offering enterprise-grade job costing specifically for contractors.
Supporting Evidence
Users can analyze job profitability trends and track labor costs in real time. Track labor costs and utilization in real time... Analyze job profitability trends.
— teamsoftware.com
The software allows for tracking financial performance by job, division, or company. Run P&L statements by job, division or company... Compare actual vs. budgeted costs at every level.
— teamsoftware.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have noted that the Business Intelligence (BI) and reporting modules can be difficult to customize without extensive knowledge.
Impact: This issue had a noticeable impact on the score.
Swept is an exceptional SaaS solution designed specifically for the janitorial industry. It simplifies operations and aids growth by streamlining tasks, improving communication, time tracking, and providing insightful reporting - all of which are vital for a commercial cleaning business.
Swept is an exceptional SaaS solution designed specifically for the janitorial industry. It simplifies operations and aids growth by streamlining tasks, improving communication, time tracking, and providing insightful reporting - all of which are vital for a commercial cleaning business.
Best for teams that are
Commercial cleaning companies with remote, multilingual teams
Managers needing location-based pricing rather than per-user fees
Janitorial businesses focusing on cleaner retention and communication
Skip if
Residential maid services (workflows do not match)
Operations needing complex asset tracking or inventory management
Solo operators (pricing model benefits teams with multiple locations)
Expert Take
Our analysis shows Swept uniquely addresses the specific challenges of the janitorial industry through its 'unlimited users' pricing model and robust multilingual support. Research indicates that the ability to translate instructions into 100+ languages directly improves compliance and retention in diverse workforces. While the mobile app has reported stability friction, the combination of geofencing and location-based billing makes it a highly specialized tool for managing remote cleaning crews.
Pros
Unlimited users on all plans
Translation into 100+ languages
GPS geofencing for time tracking
Location-based pricing model
Mandatory break compliance tools
Cons
Steep price jump between tiers
Mobile app stability issues
No free plan (only trial)
Limited integrations on lower tiers
Client portal locked to top tier
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of janitorial-specific features like time tracking, scheduling, inspections, and supply management.
What We Found
Swept provides a comprehensive suite including time tracking, scheduling, cleaning instructions, and supply management, though advanced features like client portals are tiered.
Score Rationale
The product covers all essential janitorial operations effectively, scoring high for its specialized toolset, though some advanced capabilities are locked behind higher tiers.
Core features include scheduling, time tracking, cleaning instructions, and security access details by location. Core Operations. Scheduling & time tracking. Mobile clock in/out. Cleaning instructions by location.
— sweptworks.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user adoption numbers, third-party reviews, and industry recognition to verify market standing.
What We Found
Swept is a well-established player with over 40,000 users and strong presence on review platforms like G2 and Capterra.
Score Rationale
With a user base of over 40,000 and consistent industry recognition, the platform demonstrates high market trust and credibility.
Supporting Evidence
Swept holds a 4.3 out of 5 star rating based on 79 reviews on G2. Swept. 4.3. (79)
— getapp.com
The platform is used by over 40,000 users in the janitorial industry. Join over 40,000 users already using Swept
— sweptworks.com
8.3
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use for both managers and field staff, looking for intuitive interfaces and reliable mobile performance.
What We Found
While the desktop interface is praised for simplicity, the mobile app suffers from documented stability issues like crashing when backgrounded.
Score Rationale
The score is impacted by verifiable reports of mobile app instability and sync issues, which are critical for a field-based workforce solution.
Supporting Evidence
General user feedback highlights an easy-to-use layout and simple dashboard. Users say Swept is easy to use, with a user-friendly layout and simple dashboard
— getapp.com
Users report that the mobile app can crash or malfunction if the app is backgrounded or the phone sleeps. The most irritating issue by far is the fact that it cannot be backgrounded... If you background it, it bugs out hard
— play.google.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden costs, and the balance of features versus cost for small to large businesses.
What We Found
Swept offers a unique location-based pricing model with unlimited users, but there is a steep price jump between the entry and mid-tier plans.
Score Rationale
The unlimited user model provides exceptional value for large teams, but the 400% price increase to access inspection features lowers the score for smaller businesses.
Supporting Evidence
All plans include unlimited users, charging instead based on the number of locations. Unlimited users and 15 locations are included.
— sweptworks.com
Pricing starts at $30/month for the Launch plan and jumps to $150/month for the Optimize plan. Launch... $30/mo... Optimize... $150/mo
— sweptworks.com
9.0
Category 5: Field Operations & Compliance
What We Looked For
We examine features that ensure staff accountability, such as geofencing, time tracking, and regulatory compliance tools.
What We Found
The platform excels in field accountability with GPS geofencing, mandatory break compliance, and real-time problem reporting.
Score Rationale
Strong native features for geofencing and break compliance directly address the industry's need for remote workforce accountability.
Supporting Evidence
Compliance features allow managers to enforce mandatory break times. Support & Compliance. Mandatory break compliance.
— sweptworks.com
The software includes GPS-enabled geofencing to ensure cleaners clock in only when onsite. Enhanced accuracy for clocking in and out with GPS enabled geofences for Cleaners.
— sweptworks.com
9.6
Category 6: Multilingual Support & Inclusivity
What We Looked For
We look for features that support diverse workforces, specifically translation capabilities for non-native speakers.
What We Found
Swept offers industry-leading translation features, automatically translating messages and instructions into over 100 languages.
Score Rationale
This is a standout category where Swept outperforms competitors, offering seamless 100+ language translation that is critical for diverse janitorial teams.
Supporting Evidence
Cleaning instructions and messages are automatically translated to the cleaner's native language. Automatic translation in 100+ languages breaks down language barriers
— sweptworks.com
The platform provides enhanced translation features supporting over 100 languages for instructions and messaging. Enhanced translation features with over 100 languages available.
— learn.sweptworks.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Reviewers note a lack of direct peer-to-peer or 1-to-1 team chat features in certain configurations, limiting internal communication flexibility.
Impact: This issue had a noticeable impact on the score.
There is a steep pricing cliff between the entry-level 'Launch' plan ($30/mo) and the 'Optimize' plan ($150/mo), forcing a 5x cost increase for features like inspections.
Impact: This issue caused a significant reduction in the score.
ZenMaid is a tailored SaaS solution specifically designed for cleaning companies. It offers automation, simplification, and growth tools that cater to the unique needs of the industry, from scheduling and booking management to employee tracking and invoicing.
ZenMaid is a tailored SaaS solution specifically designed for cleaning companies. It offers automation, simplification, and growth tools that cater to the unique needs of the industry, from scheduling and booking management to employee tracking and invoicing.
Best for teams that are
Residential maid services and solo cleaners
Businesses relying heavily on recurring appointment models
Owners wanting a simple, specialized calendar without generic field features
Skip if
Commercial cleaning companies or facility managers
General trade businesses (HVAC, plumbing) needing broad field features
Large enterprises requiring complex ERP or asset management
Expert Take
Our analysis shows ZenMaid excels by focusing strictly on the residential cleaning niche, avoiding the feature bloat of generic field service tools. Research indicates its 'drag-and-drop' calendar and automated communications significantly reduce administrative time for owners. While it lacks the advanced API capabilities of enterprise tools, its specialized design and community-driven development make it a top-tier choice for independent maid services.
Pros
Designed specifically for maid services
Automated SMS and email reminders
Simple drag-and-drop calendar interface
Highly responsive customer support
Built-in instant booking forms
Cons
No native payroll filing integration
Mobile app prone to glitches
Per-user pricing scales costs high
No public API for developers
Limited native integrations (Zapier reliant)
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex scheduling, dispatching, and operational tasks specific to residential cleaning businesses.
What We Found
ZenMaid offers specialized features like drag-and-drop scheduling, automated SMS/email reminders, and GPS time tracking, though it lacks native payroll filing and advanced inventory management found in broader field service tools.
Score Rationale
The score reflects a strong core feature set tailored specifically for maid services, deducted slightly for the lack of native payroll execution and inventory features.
Supporting Evidence
The software includes an instant booking form that integrates with the user's website. Features included: ... Instant Booking Form; Invoicing; Cleaner SOS Alert; Mobile app
— getapp.com
Features include automated bookings, GPS time tracking, client invoicing, and custom scheduling. It excels in features like automated bookings, GPS time tracking, client invoicing, and custom scheduling.
— reddit.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation, user base size, and authenticity within the cleaning industry.
What We Found
Founded by former maid service owners, ZenMaid serves over 3,000 businesses and maintains a highly active community, establishing deep trust and authority in the niche.
Score Rationale
The score is high due to the founder's industry background and the strong, verifiable community of over 3,000 active maid service owners.
Supporting Evidence
The company was started in 2013 by former maid service owners. Started in 2013 in Palo Alto, CA by former maid service owners (that's right, we used to run a maid service)
— getapp.com
ZenMaid is relied on by over 3,000 maid service owners. Loved by over 3,000 maid service owners, we're known for being the easiest-to-use software on the market.
— g2.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze the ease of adoption, interface design, and quality of customer support for non-technical users.
What We Found
Users consistently praise the 'simple' interface and 'amazing' support team, though some historical reviews mention occasional slowness or glitches in the web app.
Score Rationale
The score acknowledges the widely praised ease of use and responsive support, while accounting for minor reports of performance lag.
Supporting Evidence
Users find the interface intuitive and easy to navigate. It's intuitive and easy to use... Pros: Easy, bug-free navigation
— connecteam.com
Reviewers highlight the support team's responsiveness, often replying within minutes. Widespread user sentiment highlights ZenMaid's customer support as highly responsive, often replying within minutes or hours.
— getapp.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine the pricing model, hidden fees, and overall ROI for growing cleaning businesses.
What We Found
Pricing is transparent with a base fee plus per-user costs, which is affordable for small teams but can become expensive for larger agencies compared to flat-rate competitors.
Score Rationale
A solid score for transparency and accessibility, but the per-user pricing model creates a cost barrier for scaling businesses compared to flat-fee alternatives.
Supporting Evidence
Some users find the per-user cost high as they scale. ZenMaid's pricing is typically based on the number of active cleaners... This means that as your business grows, so do your costs.
— procleaneruk.co.uk
Pricing starts at a base monthly fee plus a per-user fee. Price (billed monthly), Base fee $19/month + $4/user/month... Base fee $49/month + $24/user/month.
— connecteam.com
7.8
Category 5: Mobile App & Field Management
What We Looked For
We evaluate the mobile application's reliability for field staff, including GPS tracking and offline capabilities.
What We Found
While functional for viewing schedules and clocking in, the mobile app has a history of mixed reviews regarding syncing issues, glitches, and lower ratings on app stores compared to the desktop version.
Score Rationale
This category scores lower than others due to documented stability issues and lower app store ratings (3.2-3.3/5) compared to the desktop platform.
Supporting Evidence
Users have reported glitches and syncing problems with the mobile app. Users find the slow and glitchy performance of ZenMaid Software frustrating... New update makes clocking in or out even more difficult
— g2.com
The mobile app has received mixed ratings, with a 3.3/5 on the US Apple App Store. Ratings & Reviews. 3.3 out of 5. 74 Ratings.
— apps.apple.com
8.2
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for native integrations with accounting, payroll, and marketing tools essential for maid services.
What We Found
ZenMaid relies heavily on Zapier for most integrations; it lacks a public API and direct native sync for many payroll providers, requiring manual exports or third-party connectors.
Score Rationale
The score is limited by the lack of a public API and the reliance on Zapier for functions that are native in some competitor platforms.
Supporting Evidence
Payroll integration is not native; users must export data or use workarounds. ZenMaid calculates your staff members' payroll, but it doesn't currently integrate with third-party payroll providers.
— connecteam.com
ZenMaid does not have a public API available for developers. Does ZenMaid offer an API? No, ZenMaid does not have an API available.
— getapp.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
There is no public API available, restricting custom development and deep integrations for larger agencies.
Impact: This issue had a noticeable impact on the score.
Janitorial Manager is a cloud-based SaaS solution specifically designed for the cleaning industry. It provides powerful account management tools to streamline operations, increase efficiency, and boost financial success. From scheduling to client management, this software addresses the unique needs of cleaning businesses.
Janitorial Manager is a cloud-based SaaS solution specifically designed for the cleaning industry. It provides powerful account management tools to streamline operations, increase efficiency, and boost financial success. From scheduling to client management, this software addresses the unique needs of cleaning businesses.
GROWTH READY
INDUSTRY-SPECIFIC
Best for teams that are
Large commercial cleaning operations and Building Service Contractors
Companies needing ISSA-compliant bidding and detailed P&L tracking
Operations requiring strict quality control and compliance inspections
Skip if
Small residential cleaning or maid services
Startups with limited budgets (enterprise-grade pricing)
Businesses wanting simple flat-rate pricing without setup fees
Expert Take
Our analysis shows Janitorial Manager stands out for its specialized 'Scan4Clean' technology, which provides verifiable proof of service—a critical feature for retaining commercial contracts. Research indicates that while it carries a higher price tag and complexity than some competitors, its depth in inventory management and quality control makes it a superior choice for larger operations. Based on documented features, it moves beyond simple scheduling to offer a complete operational command center.
Pros
Scan4Clean QR code verification system
Robust inventory and asset tracking
Client portal for service transparency
Built specifically for janitorial workflows
Highly rated customer support team
Cons
Hidden and high entry pricing
No full offline mode for app
QuickBooks Desktop integration discontinued
Occasional mobile app stability issues
Steeper learning curve for small teams
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of janitorial-specific features like inspections, inventory control, and work order management.
What We Found
The platform offers a comprehensive suite including the proprietary Scan4Clean QR system, detailed inventory tracking, and robust bidding tools.
Score Rationale
The score reflects the platform's exceptional depth in niche features like QR-based proof of service and inventory management, surpassing generic field service tools.
Supporting Evidence
The system includes specific tools for workloading and bidding to estimate costs accurately. Know your true cost to clean and bid smarter with workloading and bidding.
— getapp.com
Features include Scan4Clean QR codes, inventory management, bidding, and work order management. Our team created Scan4Clean™ to help cleaning staff know what to clean... QR codes provide tracking of services performed.
— janitorialmanager.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, user base size, and history of reliability.
What We Found
Founded in 2014 and used by over 40,000 users, the software is marketed as 'built by janitors for janitors' with high review ratings.
Score Rationale
With a decade of operation and a substantial global user base, the product demonstrates high market stability and trust.
Supporting Evidence
The software maintains high ratings across major review platforms. Capterra Reviews 4.8/5 Rating · GetApp Reviews 4.9/5 Rating
— janitorialmanager.com
The company was founded in 2014 and has over 40,000 users worldwide. It now has more than 40,000 users worldwide on every continent except Antarctica.
— toledoblade.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We check for intuitive design, mobile app performance, and quality of customer support.
What We Found
Users praise the customer support team, though the mobile app has faced reports of stability issues and UI glitches on specific devices.
Score Rationale
While customer support is highly rated, documented mobile app crashes and UI bugs prevent a perfect score in this category.
Supporting Evidence
Some users have reported technical issues with the mobile app, such as crashing or UI glitches. If you are using an iPhone, and some text is missing or is replaced by a black bar, this is caused by using Dark Mode.
— janitorialmanagersupport.zendesk.com
Users consistently praise the responsiveness and helpfulness of the support team. The support team is amazing! ... Whenever I have questions, I reach out to her, and she always has the answers.
— apps.apple.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing structures and competitive entry-level costs.
What We Found
Pricing is not publicly listed and requires a custom quote, with third-party sources estimating high starting costs around $500/month.
Score Rationale
The lack of transparent pricing and the high estimated entry cost compared to competitors result in a lower score for this category.
Supporting Evidence
Competitor analysis suggests a high starting price point compared to other solutions. Custom pricing starting around $500/month but is hidden.
— sweptworks.com
The vendor does not publish pricing, requiring users to contact them for a quote. Janitorial Manager has not provided pricing information for this product or service.
— g2.com
8.9
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate connectivity with accounting, payroll, and CRM systems essential for janitorial businesses.
What We Found
Strong integrations with QuickBooks Online, ADP, and HubSpot are available, though QuickBooks Desktop support was recently discontinued.
Score Rationale
The ecosystem is robust for modern cloud-based workflows, though the loss of legacy desktop accounting support is a minor limitation.
Supporting Evidence
Support for QuickBooks Desktop was officially discontinued in 2024. Autofy, the software used to integrate Janitorial Manager and QuickBooks Desktop, was discontinued on June 30th, 2024.
— janitorialmanagersupport.zendesk.com
The platform integrates with major payroll and CRM tools. QuickBooks Online Integration... HubSpot Integration · Zoho CRM Integration
— janitorialmanagersupport.zendesk.com
9.0
Category 6: Mobile Workforce Management
What We Looked For
We assess features for field staff verification, such as geofencing, offline mode, and time tracking.
What We Found
Excellent verification tools including Geofencing and Scan4Clean QR codes, though full offline functionality is limited.
Score Rationale
The combination of geofencing and QR code scanning provides superior workforce accountability, earning a high score despite offline limitations.
Supporting Evidence
The Scan4Clean system uses QR codes to verify cleaning service delivery. QR codes provide tracking of services performed, alert clients to cleaning activities, and allow for visibility of your performance.
— janitorialmanager.com
Geofencing ensures employees can only clock in when physically at the job site. This feature will not allow the employee to check in or out unless they are within the geofence... of the location.
— janitorialmanager.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported mobile app stability issues, including crashes and UI display bugs on iOS.
Impact: This issue caused a significant reduction in the score.
Orderry is a web-based management software tailored specifically for janitorial and cleaning companies. It facilitates streamlined scheduling and management of cleaning services, providing a centralized platform for appointment management, employee tracking, and customer relationship management.
Orderry is a web-based management software tailored specifically for janitorial and cleaning companies. It facilitates streamlined scheduling and management of cleaning services, providing a centralized platform for appointment management, employee tracking, and customer relationship management.
COST-EFFECTIVE
CUSTOMIZABLE WORKFLOWS
Best for teams that are
Cleaning businesses requiring detailed inventory and work order management
Service companies handling both field jobs and shop repairs
Small-to-mid businesses needing an all-in-one CRM and operations tool
Businesses needing immediate direct debit card payment integration
Large commercial enterprises needing janitorial compliance standards
Expert Take
Our analysis shows Orderry stands out for cleaning businesses specifically due to its 'Chemicals Consumption Control,' a feature often missing in generic field service tools. Research indicates that while it offers standard scheduling and CRM, its ability to track bin locations and automate inventory write-offs makes it uniquely valuable for managing physical supplies. Based on documented features, the combination of a high-rated mobile app for field techs and a 'Business Insights' app for owners creates a robust ecosystem for both operations and management.
Pros
Tracks chemical consumption per job
Mobile app accepts payments on-site
Transparent pricing starts at $39/mo
Integrates with QuickBooks and Xero
Real-time sync between field and office
Cons
Cannot import fleet data
Occasional system slowness reported
UI customization options are limited
Steeper learning curve than simple apps
Separate work orders for same client
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle core cleaning business functions like job scheduling, work order management, and CRM.
What We Found
Orderry offers a comprehensive suite including job scheduling, CRM, and a unique 'Chemicals Consumption Control' feature that tracks inventory usage per job.
Score Rationale
The score is high due to the specialized inventory features for cleaning supplies, though it falls slightly short of perfection due to reported limitations in data import capabilities.
Supporting Evidence
The platform supports 'Status Time Limits' to remove bottlenecks and 'Status Chains' for workflow logic. Status Time Limits to remove bottlenecks in your workflow; Status sequences for various job types
— orderry.com
Features include 'Chemicals Consumption Control' to accurately calculate household chemical usage and stock levels. In Orderry, you can accurately calculate the consumption of household chemicals, see what supplies you have in stock and who is currently using them.
— orderry.com
8.7
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation, user base size, and verified review history on major platforms.
What We Found
Orderry has a solid reputation with a 4.4/5 rating on G2 and 4.7/5 on GetApp, though its total review volume is lower than some enterprise competitors.
Score Rationale
While user sentiment is overwhelmingly positive, the lower volume of reviews compared to market leaders keeps this score just below the 9.0 threshold.
Supporting Evidence
On GetApp, the product maintains a 4.7 out of 5 rating with 29 reviews. Orderry. 4.7. (29)
— getapp.com
The software holds a 4.4 out of 5 star rating on G2 based on 16 reviews. Orderry Reviews (16). 4.4 out of 5.
— g2.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding the interface design, ease of use, and quality of customer support.
What We Found
Users praise the mobile app and general ease of use, though some report a learning curve and a desire for a more modern UI design.
Score Rationale
The mobile app's 5.0 rating boosts this score significantly, but reports of a 'steeper learning curve' and UI customization limits prevent a higher score.
Supporting Evidence
Some users find the interface requires time to learn compared to simpler alternatives. A little difficult to get used to, but great once you know how to use it.
— g2.com
The iOS mobile app has a perfect 5.0 rating, with users citing it as a key benefit. Ratings & Reviews. 5.0. out of 5.
— apps.apple.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We review pricing structures for transparency, affordability, and hidden costs relative to features provided.
What We Found
Orderry offers highly transparent pricing starting at $39/mo with a free trial and no credit card requirement, making it very accessible.
Score Rationale
This category scores exceptionally high due to the low entry price point, clear tier differentiation, and lack of hidden setup fees.
Supporting Evidence
A free 7-day trial is available without requiring credit card details. Get started with a free 7-day trial and commit later. No credit card required.
— orderry.com
Pricing starts at $39/month for the 'Hobby' plan, which includes 1 location and up to 5 employees. Hobby $39/month ... 1 location; Maximum 5 employees
— orderry.com
9.0
Category 5: Field Service & Mobile Operations
What We Looked For
We examine the mobile capabilities for field staff, including offline access, photo attachments, and payment processing.
What We Found
The 'Orderry Work Orders' app allows field technicians to view jobs, attach photos, update statuses, and accept payments via Stripe while on-site.
Score Rationale
The ability to handle the full job cycle—from status updates to payment collection—directly from the app justifies this high score.
Supporting Evidence
The app supports real-time synchronization with the web version for back-office visibility. Manage orders, customers, and tasks from anywhere with real-time sync to the web version.
— apps.apple.com
Field staff can accept payments and attach photos directly within the mobile app. Cleaners can view customer data and job details... attach photos, leave comments, and accept payments while they are on site.
— orderry.com
9.1
Category 6: Inventory & Resource Management
What We Looked For
We evaluate how the software handles physical assets, cleaning supplies, and equipment maintenance tracking.
What We Found
Orderry excels here with specific features for tracking chemical consumption, bin locations, and automatic write-offs to work orders.
Score Rationale
This is a standout category because most general field service software lacks the specific 'consumption control' for liquids and consumables that Orderry provides.
Supporting Evidence
Users can track stock levels of chemicals to ensure staff are equipped. Track stock levels of your chemicals and ensure your staff is always equipped with what's needed
— orderry.com
The system allows for the automatic write-off of products and assets to work orders. Digital warehouses for products and assets; Automatic write-off to work orders
— orderry.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Workflow limitation requiring separate work orders for the same customer rather than combining them.
Impact: This issue had a noticeable impact on the score.
The Cleaning Software is a specialized CRM solution designed specifically for the needs of cleaning businesses. It streamlines various aspects of business management including scheduling, payroll, invoicing, and customer relationship management, allowing cleaning service providers to focus more on delivering quality service.
The Cleaning Software is a specialized CRM solution designed specifically for the needs of cleaning businesses. It streamlines various aspects of business management including scheduling, payroll, invoicing, and customer relationship management, allowing cleaning service providers to focus more on delivering quality service.
STREAMLINED INVOICING
USER-FRIENDLY
Best for teams that are
Residential cleaning owners focused on payroll automation and route density
Businesses wanting to pair customers with preferred cleaners
Skip if
Commercial janitorial businesses managing large facilities
Users wanting a modern UI with minimal setup learning curve
Companies needing facility management features
Expert Take
Our analysis shows that The Cleaning Software stands out for its deep operational automation rooted in real-world industry experience. Unlike generalist tools, it handles complex payroll scenarios—such as split rates for trainers and trainees—and automates mileage tracking natively. Research indicates that while it carries a higher starting price, the 'built by cleaners for cleaners' design philosophy effectively eliminates the need for external spreadsheets, offering significant value for growing residential cleaning businesses.
Pros
Automated payroll with trainer/trainee rates
Map-based scheduling and route optimization
Built by experienced cleaning business owners
Excellent customer support and community
Automated client charging upon completion
Cons
Mobile interface difficult for admins
Occasional connectivity/downtime issues
Higher starting price than competitors
Fewer integrations than generalist CRMs
Newer platform with fewer total reviews
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate feature completeness specifically for residential cleaning workflows, including scheduling, dispatching, and field management.
What We Found
The Cleaning Software offers specialized features like map-based routing, automated payroll with trainer/trainee logic, and a technician-focused mobile app.
Score Rationale
The score reflects strong niche-specific capabilities like complex payroll rules, though it lacks the extensive third-party integration ecosystem of larger generalist competitors.
Supporting Evidence
Provides a mobile app for cleaners to view job details, checklists, and client preferences. The Cleaning Software has a mobile app.
— softwarefinder.com
Features automated payroll calculations that handle specific scenarios like trainer and trainee pay rates. It compiles payroll reports that include tips, mileage, and even special pay structures like trainer and trainee rates.
— thecleaningsoftware.com
Includes map-based scheduling that shows cleaner locations, job routes, and real-time capacity. TCS includes live map-based scheduling that shows cleaner locations, job routes, and real-time capacity.
— thecleaningsoftware.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for evidence of industry expertise, founder reputation, and verified user trust within the cleaning sector.
What We Found
Founded by owners of a large cleaning service (Maids & Moore), the software is built on 15+ years of direct industry experience, fostering high trust among users.
Score Rationale
The 'built by cleaners for cleaners' pedigree gives it exceptional credibility, scoring highly despite having fewer total reviews than massive competitors like Jobber.
Supporting Evidence
Users describe a strong community feel, referring to the user base as the 'TCS family'. They not only help us get the most out of the software but also create a real “TCS family” feeling.
— g2.com
Founded by Holly Moore and Summer Abram, who have run a residential cleaning service for over 16 years. hi I'm Holly and this is Summer co-founders of the cleaning software. we also run a residential cleaning service for the past 16 years
— youtube.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use for both office admins and field technicians, including interface design and reliability.
What We Found
Users praise the intuitive interface and responsive support, though some report that the admin interface is difficult to use on mobile devices.
Score Rationale
The score is anchored near 9.0 due to excellent training and ease of use, but slightly penalized for the lack of a mobile-friendly admin view.
Supporting Evidence
Users appreciate the weekly Zoom meetings for training and Q&A. One of my favorite aspects is the weekly Zoom meetings with training and Q&As.
— g2.com
The interface is described as user-friendly and easy for both management and technicians to learn. The interface is user-friendly and easy for both management and technicians to learn, which makes onboarding new team members smooth.
— g2.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, and value for money compared to industry alternatives.
What We Found
Pricing starts at $97/month, which is higher than some competitors, but includes advanced features like payroll automation that others charge extra for.
Score Rationale
The score is solid because it delivers high value for established businesses, but the high starting price creates a barrier for smaller startups compared to cheaper alternatives.
Supporting Evidence
Competitors like ZenMaid start at a significantly lower price point ($19/mo). ZenMaid starts at $19/month. TCS starts around $97/month
— get.zenmaid.com
Starter plan costs $97/month for 3 users, with additional users costing $20 each. Starter: $97/3users/month ($20/additional users)
— softwarefinder.com
9.0
Category 5: Operational Automation & Efficiency
What We Looked For
We examine how well the software automates complex back-office tasks like payroll, invoicing, and routing.
What We Found
TCS excels here with automated payroll that handles tips, mileage, and split pay rates, plus 'charge on completion' payment processing.
Score Rationale
This category scores 9.0 because the payroll and payment automation is specifically designed to eliminate spreadsheets for cleaning businesses, a major pain point.
Supporting Evidence
Charges customers immediately after job completion to improve cash flow. Instant charge when a job is marked complete. Payments roll into organized, export-ready payroll.
— thecleaningsoftware.com
The system automatically calculates payroll including cleaner pay, mileage, and drive time. Advanced settings calculate payroll automatically, including cleaner pay, mileage, and drive time.
— softwarefinder.com
9.2
Category 6: Support, Training & Onboarding
What We Looked For
We evaluate the quality and availability of customer support, training materials, and community engagement.
What We Found
Support is a standout feature, with weekly live Zoom training sessions and a responsive team that users feel personally connected to.
Score Rationale
A score of 9.2 is justified by the high praise for the 'TCS family' support approach and the availability of direct access to training.
Supporting Evidence
The company offers a 24/7 Knowledge Base with video tutorials and SOPs. Access our 24/7 Knowledge Base with step-by-step video tutorials and SOPs.
— thecleaningsoftware.com
Users highlight the responsive tech support and helpful weekly meetings. On top of that, the tech support team is responsive and helpful whenever we have questions.
— g2.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The starting price of $97/month is significantly higher than entry-level competitors, potentially excluding smaller startups.
Impact: This issue had a noticeable impact on the score.
WorkWave's software is designed specifically for commercial cleaning businesses, offering features that streamline scheduling, invoicing, employee tracking, and client management. It’s a comprehensive tool that understands the industry’s unique challenges and provides effective solutions.
WorkWave's software is designed specifically for commercial cleaning businesses, offering features that streamline scheduling, invoicing, employee tracking, and client management. It’s a comprehensive tool that understands the industry’s unique challenges and provides effective solutions.
Mid-to-large operations requiring field visibility and profitability tracking
Companies needing CRM combined with field service dispatching
Skip if
Small residential startups needing a low-cost, simple booking tool
Businesses wanting a specialized 'maid service' interface
Companies not needing complex route planning features
Expert Take
Our analysis shows that WorkWave (via TEAM Software) stands out not just as a scheduling tool, but as a complete financial ERP for the cleaning industry. Research indicates its 'drilldown profitability' features allow businesses to see exactly which contracts are profitable, a critical insight for low-margin sectors. While the learning curve is steeper than simpler apps, the combination of WinTeam's financial depth and Lighthouse's field visibility offers a level of control that enterprise-scale cleaning companies require.
Pros
Comprehensive financial ERP integration
Precise job costing & profitability tracking
Real-time GPS proof of service
Integrated applicant tracking system
Scalable for enterprise-level operations
Cons
Opaque and likely high pricing
Steep learning curve for new users
Implementation fees can be high
Interface described as dated by some
Support response times vary
This score is backed by structured Google research and verified sources.
Overall Score
8.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Account Management Software for Cleaning Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate if the software offers a comprehensive ERP solution specifically designed for the complex scheduling, financial, and operational needs of commercial cleaning businesses.
What We Found
WorkWave, through its acquisition of TEAM Software, offers a robust ERP (WinTeam) combined with mobile workforce management (Lighthouse) that integrates financials, operations, and job costing specifically for cleaning and security contractors.
Score Rationale
The product scores highly due to its depth as a full ERP solution rather than just a scheduling tool, offering specialized features like drill-down profitability and integrated applicant tracking.
Supporting Evidence
It provides specialized tools for job costing, labor budgeting, and compliance tracking tailored to the cleaning industry. Get one of a kind visibility into drilldown profitability... Get instant visibility into jobs and cleaners in the field.
— workwave.com
The platform combines WinTeam (financial/ops ERP) with Lighthouse (mobile workforce management) to connect back-office and field operations. WinTeam: Core ERP platform connecting financial, operations and workforce management... Lighthouse: Scheduled work, location tracking, incident management.
— teamsoftware.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established market presence, long-term industry experience, and adoption by major players in the commercial cleaning and facilities management sectors.
What We Found
WorkWave solidified its dominance by acquiring TEAM Software, a market leader with over 35 years of experience serving the cleaning and security industries, supporting over 8,000 customers worldwide.
Score Rationale
The score reflects the immense credibility gained from acquiring TEAM Software, a legacy provider deeply embedded in the enterprise cleaning and security market.
Supporting Evidence
The combined entity supports a massive customer base with decades of industry-specific experience. Partnering with over 8,000 customers worldwide, the leading lawn care, pest control, commercial cleaning and security guarding companies rely on its SaaS solutions.
— featuredcustomers.com
WorkWave acquired TEAM Software in 2021, uniting two market leaders to serve the commercial cleaning and security industries. WorkWave... has acquired TEAM Software, the world's leading provider of software and solutions for cleaning, janitorial, security, and facilities management service providers.
— workwave.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We assess how intuitive the interface is for both back-office administrators and field staff, along with the quality of customer support and training resources.
What We Found
While the mobile app (Lighthouse) is generally praised for field use, the core ERP (WinTeam) is frequently described as having a steep learning curve and a complex, dated interface that requires significant training.
Score Rationale
The score is impacted by documented user reports of a 'steep learning curve' and interface complexity, which is common for powerful ERPs but affects the user experience compared to modern, lighter tools.
Supporting Evidence
Some users have expressed frustration with support responsiveness and the reliance on automated responses. Automated responses means to me they have so many complaints or bad reviews it just easier to have automated responses and not ones that actually help.
— bbb.org
Users report that the WinTeam ERP component has a steep learning curve and is not intuitive for new users. Steep Learning Curve: Many users have reported that WinTeam has a steep learning curve... The interface is not considered intuitive.
— selecthub.com
8.0
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing structures and a balance between cost and features that justifies the investment for small to mid-sized cleaning companies.
What We Found
Pricing is not publicly listed and is quote-based. Research indicates high per-user costs ($150-$250/month range reported for WorkWave Service) and potential implementation fees, positioning it as a premium/enterprise solution.
Score Rationale
The lack of transparent pricing and reports of significant implementation fees and add-on costs for essential features result in a lower score in this category.
Supporting Evidence
Users have reported additional fees for implementation, data migration, and premium support. Implementation fees typically add $2,000-5,000, and critical features like advanced reporting and API access often require paid add-ons.
— fieldcamp.ai
WorkWave does not publish pricing, but user reports suggest costs can range from $150-$250 per user monthly with annual contracts. WorkWave doesn't list prices on its website... verified user reports from 2024-2025 indicate $150-250 per user per month.
— fieldcamp.ai
9.4
Category 5: Financial Control & Job Costing
What We Looked For
We evaluate the software's ability to track profitability at the job/contract level, a critical requirement for commercial cleaning margins.
What We Found
This is the platform's standout feature, offering 'drilldown profitability' that connects labor hours, supplies, and overhead directly to specific contracts, ensuring businesses know exactly which jobs are making money.
Score Rationale
The score is exceptional here because the software is built as a financial ERP first, offering a level of financial granularity that standard field service tools cannot match.
Supporting Evidence
It integrates financial management directly with workforce operations to track costs against budgets in real-time. WinTeam: Core ERP platform connecting financial, operations and workforce management.
— teamsoftware.com
The software provides unique visibility into profitability with drill-down capabilities for specific jobs. Get one of a kind visibility into drilldown profitability... Gain complete insight into your business information for data-driven decision making.
— workwave.com
9.0
Category 6: Workforce Visibility & Proof of Service
What We Looked For
We check for features that verify attendance and service quality, such as GPS tracking, geofencing, and mobile forms for distributed cleaning crews.
What We Found
The Lighthouse module excels in this area, utilizing GPS, sensors, and geofencing to provide real-time proof of presence and service, which is essential for managing distributed cleaning teams and security guards.
Score Rationale
High score due to the robust integration of the Lighthouse module, which specifically addresses the 'distributed workforce' challenge with modern GPS and sensor technology.
Supporting Evidence
The mobile app allows for real-time monitoring of staff locations and task completion. One awesome thing that Lighthouse provides is the geotracking... The ability to have the geofence technology is fantastic.
— teamsoftware.com
Lighthouse uses GPS and sensors to prove service delivery and streamline operations for cleaning and security. Lighthouse uses GPS, sensors and automation to help you prove service... ensure your cleaners and guards are on site providing the best service possible.
— getapp.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some customers report dissatisfaction with support quality, citing automated responses and difficulty getting issues resolved.
Impact: This issue caused a significant reduction in the score.
The 'How We Choose' section for account management software for cleaning companies focuses on a comprehensive analysis of key factors such as software specifications, features, customer reviews, and ratings. Important considerations specific to this category include ease of use, integration capabilities, scheduling features, and customer support, which are vital for cleaning companies looking to streamline their operations. The research methodology involves comparing product specifications, analyzing customer feedback from various platforms, reviewing aggregate ratings, and evaluating the price-to-value ratio to ensure that the selected software meets the diverse needs of cleaning businesses. Through this systematic approach, rankings are determined based on a thorough examination of both qualitative and quantitative data.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of features and user satisfaction.
Rankings based on extensive analysis of customer reviews and expert opinions.
Selection criteria focus on essential functionality and industry-specific requirements for cleaning companies.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
0.0/ 10
Deep Research
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