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Ranking · Work Order & Ticketing Management Platforms

Best Work Order Tools for Facilities and Buildings

10 products scored on six criteria. Follett Work Orders leads at 9.0 and the field is tight, with 0.5 points between first and last, so read the catches before you pick. Every product opens to the evidence behind its number.

10 products scored6 criteria112 sources citedUpdated Jul 24, 2026
1 Follett Work Ordersfacilities.follettsoftware.com

Follett syncs Chromebooks automatically, but hides its pricing

Read the reviewVisit ↗
2 Fiixfiixsoftware.com

Fiix's free tier never expires, but the UI feels dated

Read the reviewVisit ↗
3 Maintenance Caremaintenancecare.com

Maintenance Care gives unlimited users, but free plan is thin

Read the reviewVisit ↗
10Products
8.5 to 9.0Score spread
2Free plan or tier
01

The ranking

Order follows the score. Six little boxes show each product's criterion scores: green or red is above or below the category average, grey means too few products share that criterion to compare. The full review sits right under each one.

Nothing matches that filter here. Tap All to see every product.

1

Follett Work Orders

facilities.follettsoftware.com · scored Dec 2025

Follett syncs Chromebooks automatically, but hides its pricing

Best forK-12 school districts needing unified facilities and device tracking

Quote only K-12quote based pricingmobile access
Top score

K-12 facilities platform syncing work orders with Google Admin and Jamf Pro devices.

Standout factFollett Software is trusted by 65% of school districts across the US.facilities.follettsoftware.com
Biggest catchPricing is not publicly available and requires a custom quote for every district.g2.com
65%US district adoptionfacilities.follettsoftware.com
50%+Claimed labor reductionfacilities.follettsoftware.com

Standout number

65%of US school districts trust Follett Software

Source: facilities.follettsoftware.com

The thing people get wrong

Follett Work Orders only tracks physical maintenance assets

It also syncs Chromebooks and iPads automatically via Google Admin and Jamf Pro

Source: facilities.follettsoftware.com

Upside

  • Syncs Chromebooks via Google Admin
  • Automated preventative maintenance scheduling
  • Trusted by 65% of US districts

Catch

  • Pricing not publicly available
  • Steep initial learning curve
  • Custom forms can be confusing
Pick it ifK-12 school districts needing unified facilities and device tracking
Skip it ifCommercial businesses or industrial operations outside K-12 education
PricingContact for pricing, quote based on district size

Editor's takeFollett Work Orders syncs Chromebooks and iPads automatically through Google Admin and Jamf Pro. That turns a maintenance tool into a district wide IT asset tracker too. Follett claims work order labor drops 50% or more, though pricing needs a custom quote.

How much does Follett Work Orders cost?

Pricing is not listed publicly. Costs depend on the specific district's needs and require a custom quote, according to Follett's own G2 pricing page.

Does Follett Work Orders track Chromebooks?

Yes. It integrates with Google Admin Console to automatically sync Chromebooks as tracked assets, and with Jamf Pro for Apple devices, per Follett's own integrations page.

The evidence: 6 criteria, 3 penalties (−0.12 points)
9.1
Product Capability & DepthLooked for: We evaluate the breadth of maintenance management features, including work order routing, preventative maintenance automation, and mobile capabilities tailored for K-12 operations.Follett Work Orders provides a comprehensive suite for K-12 districts, featuring automated preventative maintenance, custom approval routing by facility or problem type, and mobile access for technicians.facilities.follettsoftware.comfacilities.follettsoftware.comg2.com
9.6
Market Credibility & Trust SignalsLooked for: We assess the vendor's market presence, history of acquisitions, and adoption rates within the target industry to gauge long-term reliability.Follett is a dominant force in the K-12 market, trusted by 65% of U.S. school districts, and solidified its facilities offering by acquiring MasterLibrary (the original developer of this software) in 2024.follettlearning.comfacilities.follettsoftware.comprnewswire.com
8.6
Usability & Customer ExperienceLooked for: We analyze user feedback regarding interface design, ease of adoption, and the learning curve for non-technical staff.While many users praise the interface as user-friendly, a subset of reviews highlights a steep initial learning curve and confusion regarding custom form submissions.facilities.follettsoftware.comg2.comg2.com
8.7
Value, Pricing & TransparencyLooked for: We look for public pricing transparency, clear ROI indicators, and flexible licensing models suitable for public sector budgets.Pricing is not publicly listed and requires a quote, which is standard for K-12 enterprise software, but the product demonstrates high value through documented labor savings of up to 50%.facilities.follettsoftware.comfacilities.follettsoftware.comg2.com
9.3
Integrations & Ecosystem StrengthLooked for: We examine the software's ability to connect with critical K-12 infrastructure like SIS, MDM, and SSO providers.The platform offers robust integrations specifically for schools, including Google Admin Console and Jamf Pro for device syncing, as well as ClassLink for Single Sign-On.follettlearning.comfacilities.follettsoftware.comfacilities.follettsoftware.com
9.1
Asset & Inventory ManagementLooked for: We evaluate the depth of asset tracking capabilities, particularly for high-volume items like school devices and maintenance inventory.It features advanced asset management that includes QR code generation, digital storage for warranty documents, and automated alerts for low inventory levels.follettlearning.comfacilities.follettsoftware.comfacilities.follettsoftware.com

Score adjustments−0.12 points in total

−0.05Users have reported a steep learning curve and complexity during the initial adoption phase.g2.com · severity 50/100
−0.04Some users find custom form submissions confusing, which can lead to the generation of unnecessary or incorrect work orders.g2.com · severity 40/100
−0.03Pricing is not publicly available and requires a custom quote, creating a barrier for quick budget estimation.g2.com · severity 35/100
2

Fiix

fiixsoftware.com · Fiix CMMS Work Order Software · scored Dec 2025

Fiix's free tier never expires, but the UI feels dated

Best forIndustrial and manufacturing operations with complex asset hierarchies.

Free tier free planSOC 2ISO 27001
−0.1 vs #1

A Rockwell-backed CMMS with AI-driven Foresight insights and offline mobile work orders for industrial teams.

Standout factFiix's free plan has no trial period and no end date, covering unlimited work orders.g2.com
Biggest catchUsers describe the interface as old-fashioned and harder to navigate than newer, sleeker systems.coastapp.com
2M+Assets under managementindustrialcyber.co
$45/user/moBasic plan pricefiixsoftware.com

Free vs paid

Free plan

$0
  • No trial period, no end date
  • Unlimited work orders

Basic plan

$45/user/mo
  • Advanced asset management
  • Priority support

Source: g2.com

Standout number

2M+assets under management

Source: industrialcyber.co

Upside

  • Free plan never expires
  • AI-driven Foresight maintenance insights
  • Backed by Rockwell Automation

Catch

  • Interface described as dated
  • Mobile app lacks desktop parity
  • Steep learning curve for new teams
Pick it ifIndustrial and manufacturing operations with complex asset hierarchies.
Skip it ifSimple facility teams with few assets, like small office buildings.
PricingFree tier with no end date, Basic from $45/user/month

Editor's takeFiix runs its free tier with no trial period and no end date, covering unlimited work orders and preventive maintenance tasks, a rarity in industrial CMMS software. Its Foresight AI analyzes thousands of work orders to predict maintenance needs, and Rockwell Automation's ownership gives it deep FactoryTalk integration. The interface draws consistent complaints as 'old-fashioned,' and teams switching from paper-based systems report a real learning curve.

Does Fiix's free plan expire?

No. It has no trial period and no end date, though it's more limited than paid tiers.

Who owns Fiix?

Rockwell Automation, which acquired the company in 2020 and integrates it with its FactoryTalk platform.

The evidence: 6 criteria, 3 penalties (−0.18 points)
9.0
Product Capability & DepthLooked for: We evaluate the breadth of maintenance features, including work order management, asset hierarchy, and predictive capabilities.Fiix offers a comprehensive suite including AI-powered work orders (Fiix Foresight), multi-site asset management, and offline mobile capabilities.fiixsoftware.comfiixsoftware.comhelpdesk.fiixsoftware.com
9.6
Market Credibility & Trust SignalsLooked for: We assess the vendor's stability, parent company backing, and adoption metrics within the industry.Acquired by industrial giant Rockwell Automation in 2020, Fiix manages over 2 million assets and is used by over 3,000 companies globally.plantengineering.comrockwellautomation.comindustrialcyber.co
8.4
Usability & Customer ExperienceLooked for: We examine user interface design, ease of adoption for non-technical staff, and customer support quality.While support is highly rated, the interface is frequently described as 'dated' or 'old-fashioned' compared to modern competitors, with a notable learning curve.coastapp.comg2.com
8.8
Value, Pricing & TransparencyLooked for: We look for publicly available pricing, clear tier differentiation, and the existence of free trials or plans.Fiix offers transparent pricing starting at $45/user/month and a free tier, though some small businesses find the paid tiers expensive.fiixsoftware.comfiixsoftware.comg2.com
9.1
Integrations & Ecosystem StrengthLooked for: We assess the ability to connect with ERPs, IoT devices, and the broader industrial automation ecosystem.Leveraging Rockwell's ecosystem, Fiix integrates deeply with FactoryTalk, major ERPs like SAP/NetSuite, and offers an open API.fiixsoftware.comyoutube.comfiixsoftware.com
9.5
Security, Compliance & Data ProtectionLooked for: We evaluate certifications (SOC 2, ISO), data hosting standards, and compliance with industrial regulations.Fiix maintains top-tier security with SOC 2 Type 2 and ISO 27001 certifications, hosted on AWS with 99.5% uptime.fiixsoftware.comfiixsoftware.comfiixsoftware.com

Score adjustments−0.18 points in total

−0.08The mobile app has documented limitations compared to the desktop version, including issues with part lookups and duplicate work orders.g2.com · severity 60/100
−0.05Users report the interface looks 'dated' and 'old-fashioned' compared to modern competitors, impacting ease of navigation.coastapp.com · severity 50/100
−0.05A steep learning curve is frequently cited, particularly for maintenance teams transitioning from older or paper-based systems.g2.com · severity 45/100
3

Maintenance Care

maintenancecare.com · Maintenance Care Work Order · scored Dec 2025

Maintenance Care gives unlimited users, but free plan is thin

Best forSenior living and healthcare facilities needing HIPAA-compliant CMMS.

Free tier From $100 per month free planHIPAAunlimited users
−0.1 vs #1

Maintenance Care is a HIPAA-compliant CMMS with unlimited users on every paid plan.

Standout factPaid plans include unlimited users, work orders, and assets at a flat rate.blog.maintenancecare.com
Biggest catchThe free plan is capped at just 2 users and 5 assets.maintenancecare.com
4.6/5G2 ratingg2.com
$100-$125/moWork Order Edition pricesoftwareconnect.com

Free vs paid

Free plan

$0
  • 2 users
  • 5 assets
  • 3 preventive maintenance tasks

Work Order Edition

$100-$125/mo
  • Unlimited users
  • Unlimited assets
  • Unlimited work orders

Source: maintenancecare.com

Compliance

✓ HIPAA? SOC 2

Source: blog.maintenancecare.com

Upside

  • Unlimited users on paid plans
  • Smart duplicate work order checker
  • HIPAA compliant for healthcare use

Catch

  • Free plan limited to 5 assets
  • Poor search functionality reported
  • Android app trails the iOS app
Pick it ifSenior living and healthcare facilities needing HIPAA-compliant CMMS.
Skip it ifHeavy industrial manufacturing needing complex asset reliability tools.
PricingFree plan available, Work Order Edition from $100-$125/mo

Editor's takeMaintenance Care drops the per-seat pricing common in CMMS tools, with unlimited users on every paid plan. Its Smart Duplicate Checker flags repeat work requests before they clutter the queue. The free plan is thin though, capped at just 2 users and 5 assets.

Does Maintenance Care have a free plan?

Yes, but it is limited to 2 users, 5 assets, and 3 preventive maintenance tasks. Paid plans start around $100 to $125 a month with unlimited users.

Is Maintenance Care good for healthcare facilities?

Yes. It supports HIPAA compliance and includes automatic logout after 30 minutes of inactivity.

The evidence: 6 criteria, 3 penalties (−0.19 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of maintenance features, including work order management, asset tracking, and automation capabilities available across different plan tiers.The platform offers robust work order management with a unique 'Smart Duplicate Checker' and mobile capabilities, though the free tier is strictly limited to 5 assets and 3 preventive maintenance tasks.maintenancecare.commaintenancecare.commaintenancecare.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, history, and reputation, particularly within their target verticals like healthcare and senior care.Founded in 2003, the company has established a strong niche presence in senior care and healthcare, backed by high user ratings and specific industry-focused features.maintenancecare.comg2.com
8.9
Usability & Customer ExperienceLooked for: We look for intuitive design, ease of onboarding, and the quality of the user interface across both desktop and mobile devices.Users consistently praise the intuitive interface and smooth onboarding process, though some report that the Android app is less robust than the iOS version.maintenancecare.comg2.comsoftwareconnect.com
9.5
Value, Pricing & TransparencyLooked for: We analyze the pricing model, specifically looking for hidden costs versus value provided, and how it compares to per-user industry standards.The 'Unlimited Users' pricing model on paid plans is a significant market differentiator, offering exceptional value for larger teams compared to per-seat competitors.maintenancecare.comblog.maintenancecare.comsoftwareconnect.com
9.1
Security, Compliance & Data ProtectionLooked for: We examine security features and compliance certifications, particularly those relevant to the vendor's target industries like healthcare.The platform supports HIPAA compliance, essential for its healthcare client base, and includes security features like automatic logout for idle sessions.maintenancecare.comblog.maintenancecare.comsoftwareconnect.com
9.3
Scalability & Team CollaborationLooked for: We assess the platform's ability to grow with an organization, focusing on user limits, data capacity, and collaborative features.The unlimited user model inherently supports massive scalability and team collaboration, allowing entire organizations to access the system without cost barriers.blog.maintenancecare.commaintenancecare.com

Score adjustments−0.19 points in total

−0.06Users report poor search capabilities, specifically noting difficulty in searching for individual equipment or filtering ticket views effectively.softwareconnect.com · severity 60/100
−0.06There is a documented limitation where users (specifically requestors) cannot edit work orders after submission, leading to frustration and duplicate entries.g2.com · severity 55/100
−0.07The Android mobile application is described as less robust compared to the iOS version, creating a disparity in user experience across devices.softwareconnect.com · severity 50/100
4

eMaint

emaint.com · eMaint Work Order Software · scored Dec 2025

eMaint links Fluke sensors, interface feels dated.

Best forRegulated, asset-intensive industries needing condition monitoring and audit trails.

From $69 per user/mo FDA 21 CFR Part 11Fluke integrationcondition monitoring
−0.2 vs #1

A Fluke-backed CMMS with native sensor integration and built-in FDA 21 CFR Part 11 compliance.

Standout facteMaint connects natively with Fluke vibration sensors and power monitors.fluke.com
Biggest catchThe interface is frequently called dated, using legacy design patterns.cmms.app
$69/user/moTeam plan priceemaint.com
$85/user/moProfessional plan priceemaint.com
150,000+Users worldwideg2.com

Plans

Professional$85/user/mo

Adds interactive maps, SSO

Source: emaint.com

Compliance

✓ FDA 21 CFR Part 11✓ SOC 2

Source: emaint.com

Upside

  • Native Fluke sensor integration
  • FDA 21 CFR Part 11 compliance
  • Backed by Fluke Corporation

Catch

  • Interface feels dated
  • Reporting has a steep learning curve
  • Advanced features need higher tiers
Pick it ifRegulated, asset-intensive industries needing condition monitoring and audit trails.
Skip it ifSmall facilities wanting simple repair ticketing.
PricingTeam from $69/user/mo, Professional from $85/user/mo.

Editor's takeeMaint connects directly to Fluke vibration sensors, triggering work orders when asset health crosses a set threshold. Its Audit Trail and e-signature tools give it built-in FDA 21 CFR Part 11 compliance. The interface shows its age, though, with reviewers describing legacy design patterns and a steep reporting learning curve.

Does eMaint integrate with Fluke hardware?

Yes. eMaint is part of Fluke Corporation and integrates natively with Fluke vibration sensors and power monitors for real-time condition monitoring.

How much does eMaint cost?

The Team plan starts at $69 per user per month and Professional starts at $85 per user per month. Advanced features like SSO require higher tiers.

The evidence: 6 criteria, 3 penalties (−0.18 points)
8.9
Product Capability & DepthLooked for: We evaluate the breadth of maintenance features, including work order management, asset tracking, and predictive capabilities.eMaint offers a robust CMMS with enterprise-grade asset management, distinct condition monitoring via Fluke sensors, and deep regulatory compliance features, though its reporting module can be complex.emaint.comemaint.comemaint.com
9.4
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, years in business, user base size, and parent company stability.As a Fluke Corporation company with over 30 years of experience and 150,000+ users, eMaint holds exceptional market credibility and stability.fmj.co.ukg2.comemaint.com
8.6
Usability & Customer ExperienceLooked for: We analyze user feedback regarding interface design, ease of navigation, and mobile app performance.While generally considered user-friendly, the interface is frequently described as 'dated' or 'legacy' compared to modern competitors, and the mobile app has noted limitations.emaint.comcmms.appcmms.app
8.5
Value, Pricing & TransparencyLooked for: We examine pricing visibility, tier structures, and hidden costs relative to feature access.Pricing is transparently published for lower tiers ($69-$85/user), but key features like interactive maps and SSO are often locked behind higher tiers.emaint.comemaint.comworktrek.com
9.1
Security, Compliance & Data ProtectionLooked for: We look for hardware/software connectivity, API availability, and pre-built connectors to ERPs and IoT devices.The 'Connected Reliability' framework offers native integration with Fluke hardware sensors and connects with over 1,000 enterprise apps.emaint.comemaint.comfluke.com
9.2
Support, Training & Onboarding Resources

Score adjustments−0.18 points in total

−0.06Users frequently describe the user interface as 'dated' or relying on 'legacy design patterns' compared to modern competitors.cmms.app · severity 60/100
−0.07The reporting module is cited as complex and unintuitive, often requiring advanced training or support to configure effectively.softwarefinder.com · severity 50/100
−0.05The mobile application is noted to have limitations in workflows and offline syncing compared to the full desktop experience.g2.com · severity 45/100
5

Fieldpoint

fieldpoint.net · Fieldpoint Facility Management · scored Dec 2025

Fieldpoint syncs deep with NetSuite, hides all pricing

Best forField service providers billing clients who need integrated job costing and ERP sync.

Quote only NetSuiteMicrosoft DynamicsAIA billing
−0.2 vs #1

Enterprise facility and field service platform with deep NetSuite and Microsoft Dynamics integration for job costing.

Standout factOffers out-of-the-box, transactional integration with NetSuite and Microsoft Dynamics GP, 365, and Business Central.fieldpoint.net
Biggest catchPricing is completely private; no public tiers or starting costs are listed.fieldcamp.ai
2000Foundedpitchbook.com
2018Acquired by EverCommercegowlingwlg.com

Connects to

NetSuiteMicrosoft Dynamics GPMicrosoft Dynamics 365QuickBooks4+ total

Source: fieldpoint.net

In their words

“Overall, it doesn't have the flashiest UI, but it's highly utilitarian.”

workyard.com

Upside

  • Deep NetSuite and Microsoft Dynamics sync
  • Supports AIA and progress billing
  • Offline-capable mobile application

Catch

  • No public pricing transparency
  • Interface lacks modern polish
  • Heavy customization needs rigorous testing
Pick it ifField service providers billing clients who need integrated job costing and ERP sync.
Skip it ifInternal facility teams that don't bill clients or need simple work orders.
PricingNot published, custom quote required

Editor's takeFieldpoint acts more like an ERP extension than a standalone work order tool, syncing sales orders, inventory, and billing directly with NetSuite or Microsoft Dynamics. That depth suits facility and field service firms handling construction-heavy client billing with AIA forms. The interface is described as utilitarian rather than polished, and pricing stays hidden behind a quote request.

Does Fieldpoint integrate with NetSuite?

Yes. Fieldpoint offers out-of-the-box integration that automatically creates NetSuite sales orders from work orders for accurate, complete billing.

How much does Fieldpoint cost?

Pricing is not published. Fieldpoint requires businesses to request a custom quote based on operational scale.

The evidence: 6 criteria, 3 penalties (−0.14 points)
8.9
Product Capability & DepthLooked for: Comprehensive facility management features including work orders, preventative maintenance, and asset tracking tailored for service providers.Fieldpoint offers an end-to-end solution covering work order management, preventative maintenance, subcontractor management, and a dedicated project module for construction services.fieldpoint.netfieldpoint.netfieldpoint.net
9.2
Market Credibility & Trust SignalsLooked for: Established market presence, corporate stability, and verified partnerships with major technology providers.Fieldpoint was founded in 2000, acquired by EverCommerce in 2018, and holds verified status as a NetSuite SuiteApp and Microsoft Dynamics ISV.gowlingwlg.compitchbook.com
8.6
Usability & Customer ExperienceLooked for: Intuitive user interfaces for both back-office staff and field technicians, with minimal training requirements.While the mobile app is functional and offline-capable, the interface is described as utilitarian and less polished than mobile-first competitors, with a learning curve for customizations.fieldpoint.networkyard.comg2.com
8.2
Value, Pricing & TransparencyLooked for: Transparent public pricing tiers and clear value propositions without hidden costs.Fieldpoint does not publish pricing publicly and requires a custom quote process, which limits transparency for prospective buyers.fieldpoint.netfieldcamp.aitrustradius.com
9.4
Integrations & Ecosystem StrengthLooked for: Deep, native integrations with major ERP, CRM, and accounting systems essential for facility management.Fieldpoint excels here with out-of-the-box, transactional integrations for NetSuite, Microsoft Dynamics (GP, 365, Business Central), and QuickBooks.fieldpoint.netfieldpoint.netfieldpoint.net
9.0
Project & Job Costing ManagementLooked for: Capabilities to manage complex installation projects, track budgets vs. actuals, and handle progress billing.Unlike simple ticketing systems, Fieldpoint includes a robust project module supporting AIA billing, WIP tracking, and budget analysis for construction-heavy facility work.facilitiesnet.comfieldpoint.netfieldpoint.net

Score adjustments−0.14 points in total

−0.04Pricing is completely opaque with no public tiers or starting costs listed, requiring a mandatory sales engagement.fieldcamp.ai · severity 60/100
−0.05Extensive customization capabilities are reported to potentially break the system if not rigorously tested, indicating fragility in complex setups.g2.com · severity 50/100
−0.05The mobile interface is described as 'utilitarian' and not as polished or snappy as mobile-first competitors.workyard.com · severity 45/100
6

WebTMA

tmasystems.com · TMA Work Order Management · scored Dec 2025

WebTMA covers 30+ modules, old app rated 2.1 stars

Best forLarge campuses and healthcare systems needing deep, compliance-ready asset management.

From $2,200 per month SOC 2HIPAAfacility management
−0.2 vs #1

An enterprise facility management platform with 50+ tools built for healthcare and education.

Standout factThe legacy WebTMA GO mobile app rates 2.1 of 5 stars.apps.apple.com
Biggest catchAPI access requires a separate, paid Integration Suite license.knowledgebase.tmasystems.net
3,000+Organizations servedtmasystems.com
50+Built-in toolstmasystems.com
$2,200/mo (20 users)Starting pricetmasystems.com

Legacy WebTMA GO vs. new WebTMA app

Mobile app rating

Source: apps.apple.com

Adoption

3,000+organizations served over 30+ years

Source: tmasystems.com

Upside

  • 30+ specialized facility management modules
  • SOC 2 and HIPAA compliant
  • New mobile app rated 4.0/5

Catch

  • Legacy mobile app rated 2.1/5
  • API needs a separate license
  • High entry price, $2,200/mo
Pick it ifLarge campuses and healthcare systems needing deep, compliance-ready asset management.
Skip it ifSmall businesses wanting a quick, plug-and-play mobile-only solution.
PricingFrom about $2,200/mo for 20 users

Editor's takeWebTMA's depth comes from 30-plus optional modules, covering everything from key management to capital planning for healthcare and education facilities. Thirty years in the market and 3,000-plus organizations back its credibility. The mobile app improved from a 2.1-star legacy rating to 4.0, though API access costs extra and pricing starts near $2,200 a month.

Is WebTMA's mobile app any good?

The newer WebTMA app rates 4.0 of 5 stars, a marked improvement over the legacy WebTMA GO app, which sits at 2.1 of 5 on the App Store.

Does WebTMA include API access by default?

No. API access requires the separate Integration Suite license, an added cost on top of the base subscription, according to TMA's knowledge base.

The evidence: 6 criteria, 3 penalties (−0.16 points)
9.1
Product Capability & DepthLooked for: We evaluate the breadth of maintenance features, including work order automation, asset lifecycle tracking, and specialized modules for complex facility needs.WebTMA offers a highly configurable platform with over 50 built-in tools and 30+ optional modules, ranging from custodial management to capital planning and key management.tmasystems.comtmasystems.comtmasystems.com
9.4
Market Credibility & Trust SignalsLooked for: We look for established market presence, a large and verifiable customer base, and longevity in the industry.TMA Systems has been in business for over 30 years, serving more than 3,000 organizations and managing over 4.5 billion square feet of facility space.tmasystems.comtmasystems.comtmasystems.com
8.6
Usability & Customer ExperienceLooked for: We assess user interface design, mobile app performance, and ease of adoption for technicians and administrators.While the new WebTMA 7 interface and mobile app show significant improvements, legacy mobile tools received poor ratings and users report a steep learning curve.tmasystems.comapps.apple.comapps.apple.com
8.3
Value, Pricing & TransparencyLooked for: We look for clear public pricing, flexible tier options, and transparency regarding total cost of ownership.Pricing is modular but starts at a premium point ($2,200/month for 20 users), and specific module costs are hidden behind a quote-based sales process.tmasystems.comtmasystems.comtmasystems.com
8.8
Integrations & Ecosystem StrengthLooked for: We evaluate the availability of APIs, pre-built connectors, and the ease of integrating with ERP, HR, and building management systems.TMA offers a robust 'Integration Suite' with RESTful APIs and universal connectors, though API access is a licensed add-on rather than a standard feature.tmasystems.comknowledgebase.tmasystems.nettmasystems.com
9.2
Security, Compliance & Data ProtectionLooked for: We check for industry-standard certifications like SOC 2, HIPAA compliance, and secure hosting infrastructure.TMA Systems demonstrates enterprise-grade security with SOC 2 Type II compliance and hosting on Microsoft Azure, suitable for sensitive healthcare environments.tmasystems.comknowledgebase.tmasystems.nettmasystems.com

Score adjustments−0.16 points in total

−0.07The legacy mobile application 'WebTMA GO' suffers from significant performance issues and low user ratings (2.1/5), creating a poor experience for users who have not yet migrated to the newer app.apps.apple.com · severity 65/100
−0.04API access is not included in the base subscription and requires purchasing the separate 'Integration Suite' license, adding hidden costs for interoperability.knowledgebase.tmasystems.net · severity 50/100
−0.05Users report a steep learning curve and complex interface, often requiring formal training to utilize the software effectively.g2.com · severity 45/100
7

UpKeep

upkeep.com · UpKeep Work Order Software · scored Dec 2025

UpKeep locks offline mode behind pricier plans

Best forMaintenance teams prioritizing mobile-first workflows for field techs

From $20 per user/mo mobile-first CMMSSOC 2 Type 2IoT sensors
−0.2 vs #1

Mobile-first Asset Operations platform combining CMMS, IoT sensors, and AI for maintenance teams.

Standout factUpKeep is backed by $49M in funding from YCombinator, Battery Ventures, and Insight Partners.g2.com
Biggest catchMobile Offline Mode is restricted to Professional and Enterprise plans.upkeep.com
$49M+Total funding raisedg2.com
$20/user/moEssential plan priceupkeep.com
$55/user/moPremium plan priceupkeep.com

Plans

Premium$55/user/mo
ProfessionalQuote

adds offline mode, API access

Source: upkeep.com

Standout number

$49M+total funding from YCombinator, Battery Ventures

Source: g2.com

Upside

  • UpKeep Edge native IoT sensors
  • SOC 2 Type 2 certified
  • AI checklist generation and summaries

Catch

  • Offline mode needs pricier plan
  • API access not on lower tiers
  • Android app lags iOS quality
Pick it ifMaintenance teams prioritizing mobile-first workflows for field techs
Skip it ifSmall businesses on very limited budgets needing offline mode cheaply
PricingFrom $20/user/mo (Essential); $55/user/mo (Premium)

Editor's takeUpKeep Edge connects wireless IIoT sensors directly to the CMMS, triggering automated work orders when temperature, vibration, or humidity readings cross a threshold. UpKeep Intelligence layers AI on top for checklist generation and work order summaries. The pricing catch is real though, since Mobile Offline Mode and API access sit behind the Professional and Enterprise tiers, not the entry Essential plan.

Does UpKeep work without an internet connection?

Offline mode exists, but it is restricted to the Professional and Enterprise plans, not included in the entry-level Essential or Premium tiers.

Can UpKeep connect to physical sensors?

Yes. UpKeep Edge integrates wireless sensors for temperature, humidity, vibration, and current draw, triggering automatic work orders on threshold breaches.

The evidence: 6 criteria, 3 penalties (−0.18 points)
8.8
Product Capability & DepthLooked for: We evaluate the breadth of maintenance features, including work order management, asset tracking, and preventive maintenance scheduling.UpKeep offers a comprehensive suite including work order management, preventive maintenance, inventory control, and AI-driven tools like 'UpKeep Intelligence' for smart scheduling and summaries.upkeep.comupkeep.comupkeep.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, funding backing, security certifications, and adoption by reputable organizations.UpKeep is backed by major investors like YCombinator and Battery Ventures, holds SOC 2 Type 2 certification, and serves over 4,000 customers including major brands.g2.comprweb.com
8.9
Usability & Customer ExperienceLooked for: We look for intuitive design, mobile responsiveness, and positive user feedback regarding ease of adoption for field technicians.The platform is widely praised for its 'mobile-first' design and ease of use for technicians, though some users report disparities between the iOS and Android app experiences.g2.comupkeep.com
8.5
Value, Pricing & TransparencyLooked for: We evaluate pricing transparency, tier structure, and the accessibility of essential features across different price points.UpKeep offers transparent pricing for lower tiers ($20-$55/user), but essential features like API access and offline mode are locked behind custom-quoted enterprise plans.upkeep.comupkeep.comupkeep.com
9.0
IoT Integration & Asset MonitoringLooked for: We evaluate the platform's ability to integrate with hardware sensors for real-time condition monitoring and predictive maintenance.UpKeep Edge provides native integration with IoT sensors for temperature, vibration, and humidity, automatically triggering work orders based on data thresholds.upkeep.comupkeep.comupkeep.com
9.4
Security, Compliance & Data ProtectionLooked for: We examine the product's adherence to industry security standards, data encryption, and compliance certifications relevant to enterprise SaaS.UpKeep maintains a robust security posture with SOC 2 Type 2 compliance, ISO 27001 certified data centers (AWS), and strict access controls.trust.upkeep.comhelp.onupkeep.com

Score adjustments−0.18 points in total

−0.09Mobile Offline Mode is restricted to higher-tier plans (Professional and Enterprise), making the software less reliable for field technicians on basic plans in areas with poor connectivity.upkeep.com · severity 65/100
−0.04Advanced analytics, API access, and workflow automation are gated behind 'Request Pricing' tiers, forcing smaller teams to upgrade significantly for standard integrations.upkeep.com · severity 60/100
−0.05Reviewers have noted disparities in app performance, with the Android version reportedly being less robust or having more bugs compared to the iOS version.softwareconnect.com · severity 50/100
8

iWorQ

iworq.com · iWorQ Facility Management Tool · scored Dec 2025

iWorQ skips per-seat fees, misses re-inspection alerts

Best forCity and county government public works departments

From $4,350 per year AWS GovCloudno per-seat feesgovernment
−0.3 vs #1

Government facility management software with unlimited users, free training, and AWS GovCloud hosting.

Standout factServes nearly 2,000 city and county governments since pioneering government SaaS in 2001goodfirms.co
Biggest catchThe system does not automatically notify staff when a re-inspection is due.g2.com
~2,000Agencies servedgoodfirms.co
2001Foundedgoodfirms.co
$4,350Small-town annual feein.gov

In their words

“iWorQ has a straightforward pricing structure. No per-seat licensing fee.”

iworq.com

Standout number

~2,000city and county government agencies served

Source: goodfirms.co

Upside

  • No per-seat licensing fees
  • Hosted on secure AWS GovCloud
  • Unlimited free training and support

Catch

  • No auto-rescheduling for maintenance
  • Misses re-inspection notifications
  • GIS config changes cost extra
Pick it ifCity and county government public works departments
Skip it ifPrivate sector commercial businesses and retail chains
PricingFrom about $4,350/yr flat, no per-seat fees, plus setup costs

Editor's takeiWorQ charges a flat annual fee with unlimited users instead of per-seat licensing, a rare model for government software. It hosts data on AWS GovCloud and has run since 2001, now serving nearly 2,000 city and county agencies. It lacks auto-rescheduling for preventive maintenance and does not alert staff when a re-inspection comes due.

Does iWorQ charge per user?

No. It uses a flat annual subscription with no per-seat licensing fees, documented at around $4,350 per year for smaller towns.

Does the system remind staff about re-inspections?

No. Users report it does not automatically notify them when a re-inspection is due, requiring manual tracking.

The evidence: 6 criteria, 3 penalties (−0.15 points)
8.6
Product Capability & DepthLooked for: We evaluate the breadth of facility management features, including work order tracking, asset lifecycle management, and preventive maintenance automation.iWorQ offers robust work order management, asset tracking, and inventory controls tailored for government, but lacks advanced AI-driven predictive maintenance and auto-rescheduling features found in some competitors.iworq.comiworq.comimaintain.uk
9.1
Market Credibility & Trust SignalsLooked for: We assess the vendor's history, customer base size, and reputation specifically within the government and municipal software sector.Established in 2001 as the first SaaS for local government, iWorQ serves nearly 2,000 agencies and hosts data on AWS GovCloud, signaling high trust and stability.facilitiesnet.comgoodfirms.coiworq.com
8.9
Usability & Customer ExperienceLooked for: We analyze user feedback regarding ease of use, implementation speed, and the quality of customer support and training.Users consistently praise the interface's simplicity and the 'Service NOT Software' model which includes unlimited free training and support, though some notification features are lacking.iworq.commccmeetingspublic.blob.core.usgovcloudapi.netg2.com
8.8
Value, Pricing & TransparencyLooked for: We examine pricing models, hidden fees, and contract terms to determine overall value for public sector budgets.Pricing is transparent in public contracts, typically ranging from $4,000 to $18,000+ annually depending on population, with a notable absence of per-seat licensing fees.iworq.comiworq.comin.gov
8.5
Security, Compliance & Data ProtectionLooked for: We look for evidence of essential integrations like GIS, payment processing, and document management systems.Strong integrations exist for ESRI GIS, Bluebeam, and Payroc, though custom configurations for GIS can incur additional fees.iworq.comiworq.commccmeetingspublic.blob.core.usgovcloudapi.net
9.0
Support, Training & Onboarding Resources

Score adjustments−0.15 points in total

−0.07The system lacks auto-rescheduling for preventive maintenance and AI-driven predictive insights.imaintain.uk · severity 50/100
−0.05Users have reported that the system does not automatically notify them when it is time for a re-inspection, requiring manual tracking.g2.com · severity 45/100
−0.03Changes to GIS configurations (e.g., field changes, FTP location) incur a minimum fee of $500 plus hourly rates.mccmeetingspublic.blob.core.usgovcloudapi.net · severity 40/100
9

FlowPath

getflowpath.com · FlowPath Work Order Software · scored Dec 2025

FlowPath onboards in a day, skips native app.

Best forFacilities teams wanting simple text or email work order submission and fast setup.

From $399 per month same-day onboardingno native appAI work orders
−0.4 vs #1

An AI-driven facility work order platform with a same-day onboarding promise and transparent tiered pricing.

Standout factLowell Area Schools cut work order turnaround time in half after adopting FlowPath.getflowpath.com
Biggest catchThird-party sources report conflicting information, with some stating no API is offered.softwarefinder.com
$399/moCore plan pricegetflowpath.com
$999/moPro plan pricegetflowpath.com
4.8/5 (90 reviews)User ratinggetapp.com

Standout number

4.8/5user rating from 90 reviews

Source: getapp.com

Plans

Pro$999/mo

Adds asset lifecycle, preventive maintenance

WorkSpace$2,499/mo

Top tier

Source: getflowpath.com

Upside

  • AI parses emails into work orders
  • Onboarding completed in under a day
  • Transparent public pricing tiers

Catch

  • No native iOS or Android app
  • Steep jump to $999/mo Pro tier
  • API availability unclear, conflicting sources
Pick it ifFacilities teams wanting simple text or email work order submission and fast setup.
Skip it ifHeavy industrial operations needing deep asset lifecycle or enterprise EAM tools.
PricingFrom $399/mo, Pro tier jumps to $999/mo

Editor's takeFlowPath automates work order creation by having its AI Assistant parse inbound emails and texts directly into routed tickets, backed by a documented case where Lowell Area Schools cut turnaround time in half. Onboarding is a genuine differentiator, with the vendor and reviewers both describing a same-day setup versus the months typical of competing CMMS platforms. Pricing is public and starts at $399 a month, but jumps sharply to $999 for the Pro tier that unlocks asset lifecycle management, and there is no native iOS or Android app, only a browser-based Progressive Web App.

Does FlowPath have a mobile app?

Not a native one. It uses a Progressive Web App that runs in a mobile browser without requiring an app store download, which some field technicians find less convenient.

What does the jump from Core to Pro pricing unlock?

The Pro tier, starting at $999 per month versus $399 for Core, adds Asset Lifecycle Management and Preventive Maintenance, features some smaller facilities teams may not need.

The evidence: 6 criteria, 3 penalties (−0.16 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of facility management features, including work order automation, asset tracking, and predictive maintenance capabilities.FlowPath offers a robust CMMS with unique AI-driven features like inbound request parsing and predictive maintenance, though some users report limitations in reporting customization.getflowpath.comgetflowpath.comgetflowpath.com
9.2
Market Credibility & Trust SignalsLooked for: We look for verified user reviews, high satisfaction ratings on third-party platforms, and reputable customer case studies.FlowPath maintains exceptional ratings across major review platforms and serves reputable organizations like Lowell Area Schools and Atlanta Tech Village.facilitiesnet.comgetapp.comgetflowpath.com
8.9
Usability & Customer ExperienceLooked for: We assess the interface's intuitiveness, ease of navigation, and the quality of the user experience for non-technical staff.Users consistently praise the platform's intuitive design and ease of use, though the lack of a native mobile app is a noted friction point for some field technicians.getflowpath.comgetapp.comintercom.help
8.5
Value, Pricing & TransparencyLooked for: We evaluate public pricing availability, tier structure, and the balance of features relative to cost.FlowPath publishes transparent pricing tiers starting at $399/month, but there is a significant price jump to the Pro tier at $999/month.getflowpath.comgetflowpath.comgetflowpath.com
8.0
Support, Training & Onboarding ResourcesLooked for: We analyze the availability of native integrations, API access, and connectivity with other enterprise tools.The platform integrates with key tools like Procore, Zapier, and QuickBooks, but public API documentation is missing and some sources claim no API is available.getflowpath.comgetapp.comgetflowpath.com
9.3
Industry Leadership & Innovationfacilitiesnet.com

Score adjustments−0.16 points in total

−0.07Users report limitations with reporting customization, specifically noting challenges with fiscal reporting formats and printing options.softwarefinder.com · severity 50/100
−0.05The product lacks a native mobile app on iOS/Android stores, relying instead on a Progressive Web App (PWA) which some users cite as a drawback.intercom.help · severity 45/100
−0.04There is no publicly available API documentation, and some third-party sources explicitly state the platform does not offer an API, limiting developer extensibility.softwarefinder.com · severity 40/100
10

FMX

gofmx.com · FMX Work Order Software · scored Dec 2025

Unlimited users, but the mobile app rates just 3.2 stars

Best forK-12 schools and local governments wanting unlimited users and easy scheduling.

From $3,000 per year unlimited usersK-12custom pricing
−0.5 vs #1

Facilities work order platform for schools and building teams, with unlimited user accounts.

Standout factFMX holds a 4.7 out of 5 rating from more than 400 reviews.getapp.com
Biggest catchThe native mobile app rates 3.2 stars and users call it clunky next to the desktop version.play.google.com
4.7/5User ratinggetapp.com
$3,000/yrStarting pricesoftwareconnect.com
3.2/5Mobile app ratingplay.google.com

What reviewers say

GetApp
4.7/5 · 415
Google Play (mobile app)
3.2/5 · 8

Source: getapp.com

Starting price

$3,000/yrcustom quote, unlimited users included

Upside

  • Unlimited user accounts at no cost
  • Calendar interface praised as easy to use
  • Strong adoption across K-12 education

Catch

  • Native mobile app rated only 3.2 stars
  • No auto work orders from failed inspections
  • Pricing requires a custom quote
Pick it ifK-12 schools and local governments wanting unlimited users and easy scheduling.
Skip it ifField teams relying on a strong mobile app for daily work orders.
PricingCustom quotes only. Typical pricing starts around $3,000/year.

Editor's takeFMX's unlimited-user pricing stands out for schools that want every staffer able to report an issue without paying per seat. The desktop experience backs that up, with 95 percent of usability mentions calling the interface easy to use. The mobile app is the weak link, sitting at 3.2 stars on Google Play while the desktop draws praise.

How much does FMX Work Order Software cost?

FMX requires a custom quote, with typical pricing starting around $3,000 per year. Unlimited user accounts are included at no extra cost, which is a key value driver over per-seat competitors.

Is the FMX mobile app good?

Reviews are mixed. The native app holds a 3.2-star rating on Google Play, and users describe it as clunky with less functionality than the desktop version. The web-based desktop experience gets stronger praise.

The evidence: 6 criteria, 3 penalties (−0.20 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of maintenance features, including work order management, preventive maintenance, and asset tracking capabilities.FMX provides a unified platform combining work order tracking, preventive maintenance, and event scheduling, though it lacks some advanced automation features like auto-generating work orders from failed inspections.gofmx.comgofmx.comsoftwareconnect.com
9.2
Market Credibility & Trust SignalsLooked for: We assess user ratings, market adoption, and reputation within specific industries like education and manufacturing.The product maintains high user ratings (4.7/5) across major review platforms and demonstrates strong adoption in the K-12 education and manufacturing sectors.getapp.comsoftwareconnect.com
8.9
Usability & Customer ExperienceLooked for: We look for interface intuitiveness, ease of adoption for non-technical staff, and quality of customer support.Users consistently praise the intuitive, calendar-based interface and exceptional customer support, though the mobile experience is less seamless than the desktop version.gofmx.comgofmx.comselecthub.com
8.8
Value, Pricing & TransparencyLooked for: We analyze pricing models, hidden costs, and the value proposition relative to feature access and user limits.FMX offers a high-value model with unlimited user accounts at no extra cost, though specific pricing is quote-based starting around $3,000/year.gofmx.comsoftwareconnect.comsoftwareconnect.com
8.5
Integrations & Ecosystem StrengthLooked for: We evaluate the availability of APIs, SSO capabilities, and pre-built integrations with relevant software like SIS or BAS.The platform supports essential integrations like Google SSO, ArbiterSports, and BAS, but users have reported delays or difficulties in setting up third-party connections.gofmx.comgofmx.comsoftwareconnect.com
7.5
Mobile Accessibility & Field EnablementLooked for: We assess the quality and functionality of mobile apps for field technicians, including offline capabilities and ease of use.The mobile experience relies heavily on a web app; the native app has received low ratings (3.2 stars) and is described by some users as clunky or limited.play.google.comcoastapp.com

Score adjustments−0.20 points in total

−0.08The native mobile app is rated poorly (3.2/5) and users report it lacks the full functionality and ease of use found in the desktop version.coastapp.com · severity 70/100
−0.07Reporting dashboards lack deep customization options, with users noting difficulty in detailing out specific information.g2.com · severity 50/100
−0.05Users have documented long wait times and challenges when attempting to integrate FMX with other software systems.softwareconnect.com · severity 45/100
02

Side by side

10 features across 10 products. Green is yes, red is no, grey is not published.

FeatureFollett Work OrdersFiixMaintenance CareeMaintFieldpointWebTMAUpKeepiWorQFlowPathFMX
Has Mobile App
Has Free Plan
Has Free Trial Contact for trial Contact for trial Contact for trial Contact for trial Contact for trial Contact for trial
Integrates With Zapier
Has Public API Enterprise API only
Live Chat Support Email/Ticket only Email/Ticket only Email/Ticket only Email/Ticket only Email/Ticket only Email/Ticket only
SOC 2 or ISO Certified
Popular Integrations Custom integrations only Salesforce, Microsoft 365, Google Workspace Limited integrations Salesforce, Slack, Microsoft 365 Limited integrations Custom integrations only Slack, Salesforce, Google Workspace Limited integrations Custom integrations only Microsoft 365, Google Workspace, Slack
Supports SSO Enterprise plans only
Starting Price Contact for pricing Free tier $100 per month $69 per user/mo Contact for pricing $2,200 per month $20 per user/mo $4,350 per year $399 per month $3,000 per year
03

How we chose

Four fixed criteria for every product, plus two chosen for Work Order Tools for Facilities and Buildings, weighted and reduced by documented penalties.

Full methodology
Criteria set for this categoryProduct Capability & Depth, Market Credibility & Trust Signals, Usability & Customer Experience, Value, Pricing & Transparency, Security, Compliance & Data Protection, Integrations & Ecosystem Strength
Evidence, then a scoreDocumentation, pricing pages, security pages and third-party reviews. Each criterion records what was found and links its sources.
Penalties, then a rankDocumented problems pull the score down with their evidence attached. Rank follows the score. Sponsored rows, where present, are labelled.
iIn evaluating work order tools for facilities and buildings, the selection process focused on key factors such as software specifications, feature sets, customer reviews, ratings, and overall value for money.
Albert Richer
Albert RicherFounder · Memphis, TN

Sets the criteria and reviews the evidence before a ranking publishes. Email him if something here looks wrong.

04

Questions people ask

How much does Follett Work Orders cost?

Pricing is not listed publicly. Costs depend on the specific district's needs and require a custom quote, according to Follett's own G2 pricing page.

Does Follett Work Orders track Chromebooks?

Yes. It integrates with Google Admin Console to automatically sync Chromebooks as tracked assets, and with Jamf Pro for Apple devices, per Follett's own integrations page.

Does Fiix's free plan expire?

No. It has no trial period and no end date, though it's more limited than paid tiers.

Who owns Fiix?

Rockwell Automation, which acquired the company in 2020 and integrates it with its FactoryTalk platform.

Does Maintenance Care have a free plan?

Yes, but it is limited to 2 users, 5 assets, and 3 preventive maintenance tasks. Paid plans start around $100 to $125 a month with unlimited users.

Is Maintenance Care good for healthcare facilities?

Yes. It supports HIPAA compliance and includes automatic logout after 30 minutes of inactivity.

Does eMaint integrate with Fluke hardware?

Yes. eMaint is part of Fluke Corporation and integrates natively with Fluke vibration sensors and power monitors for real-time condition monitoring.

How much does eMaint cost?

The Team plan starts at $69 per user per month and Professional starts at $85 per user per month. Advanced features like SSO require higher tiers.

How is the best Work Order Tools for Facilities and Buildings decided?

Every product is scored on six criteria for this category, with cited evidence and documented penalties. Rank follows the overall score. Vendors cannot pay for a position.

How often is this ranking updated?

Products are re-scored when pricing, features or evidence change. This ranking was last updated July 24, 2026.

05

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