Unlocking Team Potential: Insights on the Best Collaboration Workspaces with Integrations When it comes to collaboration workspaces, the right integrations can make all the difference. Market research shows that many teams prioritize seamless connectivity with tools like Slack and Zoom, as these features often boost productivity and enhance communication. Reviews indicate that platforms like Microsoft Teams frequently receive high praise for their robust integration capabilities, allowing users to streamline workflows. On the flip side, some users have reported that overly complex systems can lead to frustration; simplicity is key, and platforms that balance functionality with user-friendliness tend to shine. Interestingly, industry reports suggest that over 60% of users value customizable options, which can transform a basic workspace into a tailored collaboration hub. For instance, Asana's flexible project management tools are often recommended for teams needing a visual task breakdown.Unlocking Team Potential: Insights on the Best Collaboration Workspaces with Integrations When it comes to collaboration workspaces, the right integrations can make all the difference. Market research shows that many teams prioritize seamless connectivity with tools like Slack and Zoom, as these features often boost productivity and enhance communication.Unlocking Team Potential: Insights on the Best Collaboration Workspaces with Integrations When it comes to collaboration workspaces, the right integrations can make all the difference. Market research shows that many teams prioritize seamless connectivity with tools like Slack and Zoom, as these features often boost productivity and enhance communication. Reviews indicate that platforms like Microsoft Teams frequently receive high praise for their robust integration capabilities, allowing users to streamline workflows. On the flip side, some users have reported that overly complex systems can lead to frustration; simplicity is key, and platforms that balance functionality with user-friendliness tend to shine. Interestingly, industry reports suggest that over 60% of users value customizable options, which can transform a basic workspace into a tailored collaboration hub. For instance, Asana's flexible project management tools are often recommended for teams needing a visual task breakdown. And did you know that Trello started as a simple tool for personal projects before evolving into a staple for team collaboration? As you weigh your options, consider your team's specific needs. Are you working with a budget? There are plenty of affordable solutions that still pack a punch in terms of features. Whether you’re managing remote teams or tackling seasonal projects, research indicates that the best tools are those that adapt to your evolving requirements. So, what’s your team’s biggest challenge? Hopefully, it’s not deciding between coffee or tea during those endless meetings!
Mural is an intelligent SaaS solution that facilitates real-time collaboration for teams. It's specifically designed to streamline workflows, offer templates, and use AI to accelerate insights and decision-making. The software is ideal for the collaboration and productivity industry as it easily integrates with existing systems and enhances team dynamics.
Mural is an intelligent SaaS solution that facilitates real-time collaboration for teams. It's specifically designed to streamline workflows, offer templates, and use AI to accelerate insights and decision-making. The software is ideal for the collaboration and productivity industry as it easily integrates with existing systems and enhances team dynamics.
AI-POWERED INSIGHTS
Best for teams that are
Facilitators and consultants running structured design thinking workshops
Creative and design teams needing a dedicated digital whiteboard for ideation
Enterprise teams requiring guided templates for strategy sessions
Skip if
Solo workers or those who prefer traditional text-based documentation
Teams needing robust task management or project tracking features
Users with poor internet connectivity due to heavy resource usage
Expert Take
Our analysis shows Mural distinguishes itself not just as a whiteboard, but as a secure enterprise system. Research indicates it is the only visual collaboration platform with Microsoft 365 Certification and FedRAMP 'In Process' status, making it the clear choice for regulated industries. Based on documented features, its integration with Microsoft Copilot and the LUMA System methodology transforms it from a simple drawing tool into a strategic workflow engine for large organizations.
Pros
FedRAMP In Process and ISO 27001 certified
Deep integration with Microsoft 365 and Copilot
Advanced facilitation tools like Private Mode
LUMA Institute methodology for guided collaboration
Unlimited visitors on Free and Team plans
Cons
Performance lag on very large boards
Mobile app has limited editing features
No native video chat functionality
Export options limited to static formats
Steeper learning curve for some users
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of visual collaboration tools, AI features, and facilitation capabilities available for enterprise teams.
What We Found
Mural offers a robust infinite canvas with sticky notes, drawing tools, and advanced facilitation features like private mode, voting, and timers. Its AI capabilities include mind map generation, clustering, and summarization powered by Microsoft Azure OpenAI.
Score Rationale
The score is high due to strong facilitation and AI features, though it falls slightly short of a perfect score due to reported limitations in advanced diagramming compared to competitors.
Supporting Evidence
Facilitation features include a timer, voting sessions, private mode to avoid groupthink, and a laser pointer. Summon & take control... Timer... Voting... Private mode... Laser pointer.
— mural.co
Mural's AI features include generative mind maps, sticky note clustering, and summary creation. Generative Mind Maps: Mural AI can take your central idea and generate additional suggestions... Sticky Note Clustering: Mural AI can cluster your board's sticky notes together
— innovationtraining.org
The platform includes a variety of templates to facilitate diverse collaborative processes, as outlined in the product's feature set.
— mural.co
Documented in official product documentation, Mural offers AI-powered insights to enhance decision-making and streamline workflows.
— mural.co
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the product's adoption by major enterprises, industry awards, and verified customer trust signals.
What We Found
Mural is trusted by 95% of the Fortune 100 and holds significant industry recognition, including being the only visual collaboration platform with Microsoft 365 Certification.
Score Rationale
This category receives a near-perfect score reflecting its massive adoption by Fortune 100 companies and exclusive certifications that validate its enterprise standing.
Supporting Evidence
Mural is the only visual collaboration solution to be awarded the Microsoft 365 Certification. Mural is also the only visual collaboration solution to be awarded the Microsoft 365 Certification
— mural.co
Mural is trusted by 95% of the Fortune 100 companies. Trusted by 95% of the Fortune 100
— g2.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of use, interface design, and performance across different devices.
What We Found
Users generally find the interface intuitive and visually engaging, though performance issues on large boards with many collaborators and limited mobile app functionality are noted drawbacks.
Score Rationale
While the core experience is rated highly for intuitiveness, the score is impacted by documented lag on large canvases and a mobile experience that lags behind the desktop version.
Supporting Evidence
The mobile app has limited functionality compared to the desktop version, restricting some editing capabilities. you won't be able to access all the same features on mobile as you can on a desktop
— uctoday.com
Users appreciate the intuitive interface but report lag on large boards with many collaborators. Users experience occasional slow performance with Mural, especially with many collaborators
— g2.com
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
We review the pricing structure, free plan availability, and transparency of costs for different team sizes.
What We Found
Mural offers a transparent pricing model with a capable free plan (3 murals), a Team+ plan at $9.99/month, and a Business plan at $17.99/month, which is competitive for the sector.
Score Rationale
The score reflects a solid value proposition with a functional free tier and clear pricing, though the jump to enterprise pricing requires sales contact.
Supporting Evidence
Team+ plan costs $9.99 per member/month billed annually; Business plan is $17.99. Team+ $9.99... Business $17.99
— mural.co
The Free plan includes 3 murals and unlimited members. Free... 3 murals and unlimited members; All visual collaboration and facilitation features
— growhackscale.com
The basic plan offers limited features, which may require upgrades for full functionality.
— mural.co
Pricing starts at $12/user per month, with a free trial available, as documented on the official pricing page.
— mural.co
9.2
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the depth and breadth of integrations with key enterprise workflows and productivity suites.
What We Found
Mural features deep integrations with the Microsoft ecosystem (Teams, Copilot, Azure DevOps) as well as Jira, Slack, and Google Workspace, facilitating seamless enterprise workflows.
Score Rationale
The score is anchored by its strategic partnership with Microsoft and unique Copilot integration, making it highly valuable for Microsoft-centric organizations.
Supporting Evidence
Integrations include two-way sync with Jira and Azure DevOps. Azure DevOps... Visualize your work items in a mural... Jira... Mural makes Agile teamwork work
— mural.co
Mural integrates with Microsoft 365 Copilot to allow natural language prompts for finding and summarizing murals. integration with Microsoft 365 Copilot... members can leverage simple, natural language prompts to streamline their daily tasks
— prnewswire.com
Listed in the company's integration directory, Mural integrates with popular tools like Slack, Microsoft Teams, and Zoom.
— mural.co
9.8
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the product's security certifications, compliance with federal standards, and data protection measures.
What We Found
Mural demonstrates exceptional security maturity with FedRAMP 'In Process' status, ISO 27001, SOC 2 Type 2, and Microsoft 365 Certification, setting it apart as a leader for regulated industries.
Score Rationale
This is a standout category for Mural, achieving a near-perfect score due to the rare FedRAMP designation and comprehensive enterprise-grade certifications.
Supporting Evidence
Mural maintains active SOC 2 Type 2 and ISO 27001 certifications. We maintain active SOC 2 Type 2, ISO 27001, and Microsoft 365 certifications
— mural.co
Mural has achieved 'In Process' designation for FedRAMP at the Moderate Impact Level. Mural... has achieved the “In Process” designation for the Federal Risk and Authorization Management Program (FedRAMP®)
— mural.co
SOC 2 compliance is outlined in published security documentation, ensuring data protection and compliance.
— mural.co
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Mural lacks native video chat functionality within the platform, unlike some key competitors.
Impact: This issue had a noticeable impact on the score.
Coda is an all-in-one workspace designed to make team collaboration smooth and effective. Its unique blend of doc-like familiarity and app-like engagement addresses the industry's need for integrated toolsets, streamlined communication, and seamless project management. Its integrations with a variety of tools makes it a versatile choice for professionals in this industry.
Coda is an all-in-one workspace designed to make team collaboration smooth and effective. Its unique blend of doc-like familiarity and app-like engagement addresses the industry's need for integrated toolsets, streamlined communication, and seamless project management. Its integrations with a variety of tools makes it a versatile choice for professionals in this industry.
INTEGRATION CHAMPION
USER-FRIENDLY INTERFACE
Best for teams that are
Tech startups and product teams wanting to build custom internal tools
Teams looking to consolidate docs, spreadsheets, and apps into one platform
Makers who want to create interactive documents with embedded data
Skip if
Users seeking a simple, ready-to-use note-taking app without a learning curve
Non-technical teams who may find the building aspect overwhelming
Teams requiring robust offline access to their documents
Expert Take
Our analysis shows Coda redefines the workspace by blending documents with powerful app-like functionality. Research indicates its 'Maker Billing' model is a standout feature, potentially saving teams up to 80% by charging only for creators, not editors. Based on documented features, the 'Packs' ecosystem transforms static text into dynamic dashboards that can read and write to external tools like Jira and Slack.
Pros
Maker Billing model allows unlimited free editors
Combines docs, spreadsheets, and apps in one
Powerful two-way integrations via Packs
Deep formula and automation capabilities
Strong enterprise security and compliance (HIPAA, SOC2)
Cons
Mobile app performance is often criticized
Steeper learning curve than simple note apps
Performance lags with very large datasets
HIPAA compliance limited to Enterprise plan
No native desktop app (web-wrapper only)
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features, flexibility of the workspace, and ability to replace multiple disparate tools.
What We Found
Coda functions as an all-in-one doc, spreadsheet, and application builder with powerful formulas, automations, and AI integration.
Score Rationale
The score is high due to its immense flexibility and 'app-like' construction capabilities, though it is held back slightly by performance limitations with large datasets.
Supporting Evidence
The platform supports advanced formulas and automations that can reference entire tables and ranges, surpassing standard spreadsheet capabilities. Formulas and databases are far more powerful since you can reference entire tables and ranges.
— reddit.com
Coda combines docs, spreadsheets, and apps, allowing users to build custom tools with connected tables and buttons. Coda is the doc that brings everything from your team's scattered tools together.
— coda.io
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry standard certifications, compliance adherence, and established market presence.
What We Found
Coda maintains robust security certifications including SOC 2 Type 2, ISO 27001, and HIPAA compliance for enterprise plans.
Score Rationale
The product achieves a premium score by meeting rigorous enterprise-grade compliance standards and maintaining a transparent trust center.
Supporting Evidence
The company runs a public bug bounty program through HackerOne to proactively identify vulnerabilities. Coda runs a public bug bounty program through HackerOne to facilitate the discovery of vulnerabilities.
— coda.io
Coda is SOC 2 Type 2, GDPR, CCPA, ISO 27001, ISO 27017, and ISO 27018 compliant. Coda adheres to global privacy laws and security standards... This includes: SOC 2 Type 2. GDPR. CCPA. ISO 27001. ISO 27017. ISO 27018. HIPAA.
— help.coda.io
8.3
Category 3: Usability & Customer Experience
What We Looked For
We assess the learning curve, user interface design, and experience across devices including mobile.
What We Found
While the desktop experience is powerful, the mobile app is frequently criticized for poor performance, and the learning curve is steeper than competitors.
Score Rationale
This category scores lower than others because the mobile experience is a significant pain point for users, despite the desktop version's power.
Supporting Evidence
The platform has a steeper learning curve compared to simpler tools, often requiring formula knowledge to unlock full value. Coda might feel complex to set up at first for new users... its flexibility can mean a steeper learning curve to start.
— thedigitalprojectmanager.com
Users report the mobile app is slow, buggy, and lacks the native feel of competitors like Notion. The Coda mobile app is garbage... It's slow, buggy and doesnt feel 'native' to ios.
— community.coda.io
The intuitive interface is highlighted in user guides, though the extensive feature set can be overwhelming for new users.
— coda.io
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the pricing model, cost-effectiveness for teams, and transparency of billing terms.
What We Found
Coda uses a unique 'Maker Billing' model where only document creators pay, while editors and viewers are free, offering exceptional value for teams.
Score Rationale
The score is exceptional because the Maker Billing model significantly reduces costs for large teams compared to traditional per-seat licensing.
Supporting Evidence
Analysis suggests Coda can be 80-90% cheaper than competitors that use editor billing. Maker Billing saves the customer 80% when compared to the pricing model of a competing tool.
— coda.io
Coda only charges for 'Doc Makers' (creators), allowing unlimited free Editors and Viewers. Instead of charging for everyone, we only charge for the people who create docs and pages. Editors are free.
— coda.io
Pricing details are transparent, with a free plan available and paid plans starting at $10/user/month, as outlined on the pricing page.
— coda.io
9.1
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for the ability to connect with third-party tools and the depth of the integration marketplace.
What We Found
The 'Packs' ecosystem allows deep, two-way integrations with tools like Jira, Slack, and Figma, functioning as power-ups rather than just links.
Score Rationale
The score reflects the robust nature of Packs, which allow users to pull live data in and push updates out, effectively turning docs into dashboards.
Supporting Evidence
The ecosystem includes a Gallery of Packs for hundreds of popular applications. Coda's Packs ecosystem provides your team access to a library of integrations... from Slack, to Jira, to Google Calendar and Gmail.
— coda.io
Packs allow two-way syncing, enabling users to push updates to tools like Jira directly from a Coda doc. Packs keep your single source of truth fresh by pushing out and pulling in real-time updates to tools like Jira, Asana, Airtable, and more.
— coda.io
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate data encryption, access controls, and compliance with sensitive data regulations.
What We Found
Coda offers enterprise-grade security with SSO, SCIM, data encryption at rest and in transit, and dedicated HIPAA compliance support.
Score Rationale
This category receives a near-perfect score due to the comprehensive coverage of security standards and granular access controls available to enterprise users.
Supporting Evidence
Enterprise plans support HIPAA compliance for handling Protected Health Information (PHI). Coda is able to assist our customers in their HIPAA compliance efforts through our Enterprise plan.
— help.coda.io
Data is encrypted using AES-256 at rest and TLS 1.2+ in transit. Data transmitted between Customer and the Coda Platform is protected using TLSv1.2 or higher. Data at rest is encrypted using AES-256.
— coda.io
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users report performance degradation and lag when documents contain large datasets (thousands of rows) or complex formulas, limiting its use as a large-scale database replacement.
Impact: This issue caused a significant reduction in the score.
The mobile application is frequently reported by users as slow, buggy, and lacking feature parity with the desktop version, making it difficult to use for quick edits on the go.
Impact: This issue resulted in a major score reduction.
Gather is a cutting-edge SaaS solution that caters to the needs of remote teams, offering an AI-powered workspace where team collaboration thrives. Its unique features, such as instant collaboration tools, intelligent search, and seamless integration with other apps, make it a perfect choice for professionals in industries where teamwork and efficient communication are paramount.
Gather is a cutting-edge SaaS solution that caters to the needs of remote teams, offering an AI-powered workspace where team collaboration thrives. Its unique features, such as instant collaboration tools, intelligent search, and seamless integration with other apps, make it a perfect choice for professionals in industries where teamwork and efficient communication are paramount.
REAL-TIME COLLABORATOR
SEAMLESS COMMUNICATION
Best for teams that are
Remote teams seeking a virtual office environment to foster spontaneity
Organizers of virtual social events wanting an immersive, game-like experience
Distributed companies wanting to replicate hallway chats and casual interactions
Skip if
Teams heavily reliant on mobile devices due to limited mobile app functionality
Users with low-bandwidth connections or older hardware
Expert Take
Our analysis shows Gather stands out by successfully gamifying the remote work experience, replacing static video grids with a persistent 2D world that encourages spontaneous interaction. Research indicates it backs this fun interface with serious enterprise credentials, including SOC 2 Type II certification and deep integrations with Google Workspace and Slack. While the upcoming pricing changes are significant, the platform's ability to simulate physical presence remains unique in the market.
Pros
Immersive spatial audio and video
SOC 2 Type II certified security
Highly customizable virtual office maps
Seamless Google Calendar & Slack sync
Fun interactive objects and games
Cons
High CPU and RAM usage
Free tier ending September 2025
Price increasing to $15/user/month
Steep learning curve for map creation
Mobile app less robust than desktop
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the richness of virtual office features, spatial audio/video mechanics, and customization options for remote team collaboration.
What We Found
Gather offers a robust 2D virtual workspace with spatial audio/video, customizable maps, and interactive objects (whiteboards, games) that simulate physical office presence.
Score Rationale
The product scores highly due to its unique spatial features and deep customization capabilities, though the transition to version 2.0 introduces some temporary feature parity considerations.
Supporting Evidence
Gather 2.0 introduces a simplified interface, real-time presence indicators, and new integrations like GitHub and Spotify. Gather 2.0 is our new platform built from the ground up with real-time presence, new integrations... in a reimagined experience for remote teams.
— support.gather.town
The platform includes productivity features like AI meeting notes, screen sharing, and integration with tools like Google Calendar and Slack. Schedule unlimited meetings. Sync Google Calendar. Simultaneous screen share. Gather AI meeting notes.
— gather.town
Gather provides a customizable 2D virtual workspace where users can move avatars to interact via spatial audio and video. Collaborate instantly. Forget scheduling and meeting links. Look around to find who's free and start talking in seconds.
— gather.town
Customizable virtual spaces allow teams to simulate physical office environments, as outlined in the product's documentation.
— gather.town
AI-powered search capabilities are documented in the official product features, enhancing information retrieval efficiency.
— gather.town
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user adoption, testimonials from established companies, and third-party validation of the platform's reliability.
What We Found
Gather is used by over 10,000 teams and features testimonials from companies like Bricx and Human-I-T, supported by strong compliance certifications.
Score Rationale
The score reflects strong market adoption and verified testimonials, positioning it as a leader in the virtual office niche.
Supporting Evidence
The platform displays customer stories from organizations such as Bricx, Intuition Systems, and Human-I-T. Gather is the cornerstone of our communication and collaboration at Human-I-T now.
— gather.town
Over 10,000 teams use Gather for virtual collaboration. 10K+ teams collaborate faster with Gather.
— gather.town
8.7
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of setup, user interface intuitiveness, and hardware performance requirements for daily use.
What We Found
Users report an engaging and intuitive experience, though the platform can be resource-intensive on hardware, prompting high system requirements.
Score Rationale
While the interface is intuitive and 'human', the score is slightly impacted by documented high system resource usage and hardware requirements.
Supporting Evidence
Some users note that the platform can feel heavy on system resources, especially on lower-end devices. Sometimes the platform can feel slightly heavy on system resources, especially on lower-end devices.
— g2.com
Gather recommends 16 GB RAM and high-performance CPUs (e.g., Apple Silicon, Intel i5/i7) for the best experience. Recommended: 16 GB RAM; High performance CPU... Apple Silicon M1, M2, M3 processor; 11th Gen Intel i5 or i7
— support.gather.town
Reviews highlight the platform's intuitive nature and ability to make remote work feel more natural. The environment was smooth, intuitive, and helped in easy movement between meeting areas.
— g2.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, free tier availability, and transparency regarding future cost changes.
What We Found
Gather is transitioning to a higher price point ($15/user/month) and removing its free tier in September 2025, though it offers a 30-day free trial.
Score Rationale
The score is impacted by the upcoming removal of the free tier and significant price increase, despite clear communication about these changes.
Supporting Evidence
New users can start with a free 30-day trial that includes up to 50 users and all features. For the first 30 days, you can invite up to 50 teammates to try every feature Gather offers.
— gather.town
The free tier will be removed for both Gather 1.0 and 2.0 after September 15, 2025. Yes, no more free tier plan after September 15th 2025.
— withjulio.com
Pricing is updating to $15/user/month (monthly) or $12/user/month (annual) starting September 15, 2025. Pricing for both Gather 2.0 and Gather 1.0 will update to $15/user/month (monthly) or $12/user/month (annual).
— support.gather.town
Offers a free plan with limited features, with paid plans starting at $20/month, as detailed on the pricing page.
— gather.town
8.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the availability and quality of integrations with essential productivity tools and calendar systems.
What We Found
Gather integrates with major tools like Google Calendar, Outlook, and Slack, and offers new integrations with GitHub and Spotify in version 2.0.
Score Rationale
The ecosystem is strong with essential productivity integrations, and the addition of developer-focused tools like GitHub enhances its utility for technical teams.
Supporting Evidence
A Zapier integration is available (currently in Beta) for automating workflows. Gather's Zapier integration (currently in Beta) allows you to trigger Zaps when you have a new meeting recording available in Gather.
— support.gather.town
Gather 2.0 adds integrations for GitHub and Spotify. Gather 2.0 is a completely new platform... new integrations (like GitHub and Spotify!)
— gather.town
Gather integrates with Google Calendar, Outlook, and Slack for meeting scheduling and launching. App Integrations: Outlook Calendar Integration & Add-In, Google Calendar Integration & Chrome Extension, Gather Meetings Slack Integration
— support.gather.town
9.3
Category 6: Security, Compliance & Data Protection
What We Looked For
We verify security certifications, data encryption standards, and compliance with regulations like GDPR and SOC 2.
What We Found
Gather maintains strong security posture with SOC 2 Type II certification, GDPR compliance, and enterprise-grade controls like SSO.
Score Rationale
The product achieves a high score by meeting rigorous industry standards including verified SOC 2 Type II certification and GDPR compliance.
Supporting Evidence
Security controls include role-based access control, encryption, and SSO. The company requires authentication to systems and applications to use unique username and password or authorized Secure Socket Shell (SSH) keys.
— trust.gather.town
The platform is GDPR compliant and uses standard contractual clauses for data transfer. When we process personal data in this way, we are subject to GDPR and are implementing measures to comply
— gather.town
Gather is SOC 2 Type II certified. Yes, Gather is SOC 2 Type II certified. To request a copy of our report, please visit our Trust Center.
— gather.town
Outlined in published security policies, Gather adheres to industry-standard data protection practices.
— gather.town
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The free tier is scheduled to be removed in September 2025, forcing all users to paid plans starting at $15/user/month.
Impact: This issue caused a significant reduction in the score.
Intapp Workspaces is a Microsoft Teams-based SaaS solution designed specifically for firms seeking efficient collaboration and information sharing. Its integration with chat, videoconferencing, and other Microsoft functionalities enables seamless collaboration and streamlines workflows, making it an ideal choice for businesses in industries where real-time communication and team collaboration are crucial.
Intapp Workspaces is a Microsoft Teams-based SaaS solution designed specifically for firms seeking efficient collaboration and information sharing. Its integration with chat, videoconferencing, and other Microsoft functionalities enables seamless collaboration and streamlines workflows, making it an ideal choice for businesses in industries where real-time communication and team collaboration are crucial.
Best for teams that are
Legal, accounting, and financial firms requiring strict governance and compliance
Professional services teams needing matter-centric workspaces in Microsoft 365
IT teams needing to prevent Microsoft Teams sprawl with automated archiving
Skip if
Small businesses or creative industries not operating in the Microsoft 365 ecosystem
Organizations not requiring complex ethical walls or industry-specific compliance
Teams looking for a standalone tool independent of Microsoft infrastructure
Expert Take
Our analysis shows Intapp Workspaces uniquely solves the 'Teams sprawl' crisis in professional services by enforcing a strict, matter-centric architecture on top of Microsoft 365. Research indicates its integration with Intapp Walls is a critical differentiator, allowing firms to automatically enforce ethical boundaries within Teams channels—a capability generic tools lack. Based on documented features, the ability to bridge legacy DMS platforms like iManage with modern Teams collaboration makes it indispensable for hybrid legal workflows.
Pros
Prevents Microsoft Teams sprawl automatically
Enforces ethical walls in real-time
Deep integration with iManage and NetDocuments
Single pane of glass for matters
Auto-archives inactive teams and matters
Cons
High cost for smaller firms
Minimum 100 user license requirement
Complex implementation process
Steep learning curve for administrators
Performance issues under heavy load
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to transform generic collaboration tools into specialized legal workflows with matter-centric features.
What We Found
Intapp Workspaces deeply integrates with Microsoft Teams to provide auto-provisioning, matter-centric templating, and lifecycle management specifically for legal and accounting firms.
Score Rationale
The score is high due to the robust feature set that addresses specific industry pain points like 'Teams sprawl' and DMS integration, surpassing generic alternatives.
Supporting Evidence
It enables the creation of templated teams for clients and matters, linking associated teams for better visibility. Intapp Workspaces lets you automatically create templated teams for both clients and matters... Intapp Workspaces links associated teams so you can easily find and access the information you need.
— legalsupportnetwork.co.uk
The software integrates with legacy DMS providers like iManage and NetDocuments to allow content management directly within Teams. Intapp Workspaces content connector lets you check a document out from your legacy DMS provider directly to Microsoft Teams so you can collaborate with everyone who is working on the matter.
— intapp.com
Intapp Workspaces prevents Microsoft Teams sprawl through auto-archiving of inactive teams and concluded matters. Your IT team will appreciate that Intapp Workspaces prevents Microsoft Teams sprawl through auto-archiving of inactive teams and concluded matters.
— intapp.com
Supports chat, videoconferencing, and workflow streamlining, as outlined in the product overview.
— intapp.com
Integration with Microsoft Teams documented in official product documentation enhances collaboration and productivity.
— intapp.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption by major professional services firms, strategic partnerships, and verified security certifications.
What We Found
Intapp is a dominant player in legal tech, with its Workspaces solution (incorporating Repstor technology) used by top-tier firms and holding Microsoft 365 App Certification.
Score Rationale
The product's credibility is bolstered by its acquisition of Repstor, its status as a Microsoft Partner, and its deployment in major accounting and legal firms.
Supporting Evidence
Major firms like Armstrong Watson have adopted the solution (formerly Repstor) to manage document collaboration. Armstrong Watson... has selected and gone live with Repstor for Accounting™, after Covid-19 lockdowns intensified demand for Teams-based collaboration.
— reveela.com
Intapp Workspaces has achieved Microsoft 365 App Certification, validating its security and compliance standards. Intapp Collaboration & Content helps firms deliver intelligent client-centric collaboration... by combining the power of Intapp and Microsoft 365.
— learn.microsoft.com
Recognized as a Microsoft partner, enhancing credibility and trust.
— partner.microsoft.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We assess how effectively the tool simplifies complex workflows for fee-earners and reduces context switching.
What We Found
The 'single pane of glass' approach significantly improves usability by unifying data, though the depth of features can introduce a learning curve.
Score Rationale
While the integration into Outlook and Teams is highly valued for workflow continuity, the complexity of configuration and feature depth prevents a perfect score.
Supporting Evidence
Users can work offline and re-synchronize later, enhancing flexibility for remote work. Another Repstor benefit is the ability to work on- and offline... they can download a document, continue working on it, and then re-synchronise it later.
— reveela.com
The solution creates a single window for lawyers to access all matter information without switching apps. The Intapp Workspaces dashboard creates a single, well-organized window in which your lawyers can access all the information and files they need for working on matters.
— intapp.com
User experience benefits from seamless integration with familiar Microsoft tools, reducing learning curves.
— intapp.com
8.0
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing models, transparency, and the requirement for minimum user commitments.
What We Found
Pricing is enterprise-grade with minimum user requirements (100+), making it less accessible for small firms, though G-Cloud listings provide some transparency.
Score Rationale
The score reflects the high entry barrier (100 user minimum) and the opacity of standard pricing, which is typical for enterprise software but limits transparency.
Supporting Evidence
Implementation and licensing costs are generally high, positioning it as a premium enterprise solution. Due to its extensive capabilities and industry-specific solutions, Intapp may be more expensive compared to some other platforms, potentially making it less accessible for smaller firms.
— saashub.com
Pricing is per named user per month with a minimum of 100 users, ranging from £4.62 to £7.69 depending on volume. Pricing is provided on a per named user basis... minimum user level of 100 users. ... 100 Users: £7.69 ... 1001+ Users: £4.62.
— assets.applytosupply.digitalmarketplace.service.gov.uk
We look for deep connectivity with Microsoft 365 and specialized legal document management systems.
What We Found
The product offers deep, native-like integration with Microsoft 365 and critical connectors for iManage and NetDocuments, bridging the gap between DMS and Teams.
Score Rationale
The seamless 'content connector' technology that links rigid DMS structures with flexible Teams collaboration justifies a high score.
Supporting Evidence
It leverages existing Microsoft 365 infrastructure to deliver engagement-centric workspaces. Built on your existing Microsoft 365 infrastructure, our solution delivers engagement-centric workspaces, intelligent document management, and automated governance.
— marketplace.microsoft.com
The content connector integrates with iManage and NetDocuments for seamless document check-out/in. The content connector tab within Intapp Workspaces integrates with commonly used legacy document management systems (DMS), such as iManage and NetDocuments.
— intapp.com
Leverages Microsoft ecosystem for enhanced integration capabilities, as noted in the product description.
— intapp.com
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine capabilities for ethical walls, information barriers, and automated compliance enforcement.
What We Found
This is a standout category; the integration with Intapp Walls allows for automated, real-time enforcement of ethical boundaries within Microsoft Teams.
Score Rationale
The ability to automatically remove users from Teams based on ethical wall changes sets this product apart as a leader in legal compliance technology.
Supporting Evidence
It prevents the addition of conflicting lawyers to matter teams, linking permissions to the intake system. Workspace permissions are linked to your intake system and enhanced by your walls system so that you cannot add a lawyer in your firm that is working on a conflicting matter.
— intapp.com
Intapp Workspaces automatically enforces ethical walls, removing users who lose permission. If the walls change, then Intapp Workspaces will enforce those changes and automatically remove people who no longer have permission to access certain teams.
— intapp.com
Security features align with Microsoft's compliance standards, ensuring data protection.
— microsoft.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Performance can be slow under extensive load, according to some market analysis.
Impact: This issue had a noticeable impact on the score.
ActiveCollab is a comprehensive SaaS workspace tool specifically designed for service businesses that are looking to optimize their task, project, team, client, and billing management processes. It provides a simple, yet powerful platform that directly addresses the needs of industry professionals to streamline collaborations and increase productivity.
ActiveCollab is a comprehensive SaaS workspace tool specifically designed for service businesses that are looking to optimize their task, project, team, client, and billing management processes. It provides a simple, yet powerful platform that directly addresses the needs of industry professionals to streamline collaborations and increase productivity.
ENTERPRISE-GRADE SECURITY
Best for teams that are
Agencies and service businesses needing to manage client projects with unlimited client access
Small to mid-sized teams seeking an easy-to-use, affordable project tool
Teams needing integrated time tracking and invoicing in one platform
Skip if
Large enterprises requiring deep customization and complex permission settings
Teams needing advanced reporting or analytics on entry-level plans
Users looking for extensive third-party integrations compared to market leaders
Expert Take
Our analysis shows ActiveCollab occupies a unique sweet spot for agencies by seamlessly blending project execution with financial management. Unlike many competitors that require separate tools for billing, ActiveCollab allows you to convert tracked time directly into invoices within the same platform. Furthermore, research indicates it is one of the few modern SaaS platforms that still offers a self-hosted version, providing unparalleled data control for security-conscious organizations.
Pros
Unified project management and invoicing
Self-hosted version available
Unlimited client users on all plans
Intuitive and minimalist interface
Built-in expense and time tracking
Cons
Single assignee per task limitation
Mobile app stability issues
No due dates for subtasks
Limited native integration library
Steep learning curve for advanced features
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of project management features, including task handling, time tracking, and financial tools tailored for agencies.
What We Found
ActiveCollab combines robust task management with native time tracking, invoicing, and expense management, though it enforces a strict single-assignee model.
Score Rationale
The score reflects a strong all-in-one feature set for agencies, slightly limited by the inability to assign multiple users to a single task.
Supporting Evidence
A notable limitation is that tasks can only be assigned to a single user. The platform's design allows a task to be assigned to only one individual at a time... this setup falls short in scenarios requiring multiple team members' input.
— softwareforpm.com
Users can view tasks in List, Kanban, or Gantt (Timeline) views. Visualize your tasks in a List, Board, or Gantt view, and easily manage dependencies.
— activecollab.com
The platform integrates task management with financial features like invoicing, estimates, and expense tracking. It streamlines workflows by consolidating tasks, time tracking, communication, invoicing, and reporting into one intuitive platform.
— activecollab.com
Documented in official product documentation, ActiveCollab offers comprehensive task and project management features tailored for service businesses.
— activecollab.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the product's longevity, user base size, and adoption by reputable organizations in the SaaS market.
What We Found
Founded in 2005, ActiveCollab has a long-standing reputation with over 200,000 users and adoption by major global brands.
Score Rationale
The product scores highly due to its two-decade market presence and usage by enterprise-level clients like Adobe and Cisco.
Supporting Evidence
Client base includes major organizations such as Harvard, BBC, Cisco, and Apple. Customer base includes Harvard, BBC, Cisco, Nokia, Adobe, Apple, Universal, and University of Berkeley.
— tracxn.com
The platform is used by over 200,000 people worldwide. Over 200,000 people worldwide use ActiveCollab to create new projects and work on tasks together.
— activecollab.com
ActiveCollab was founded in 2005, establishing a long history in the market. ActiveCollab was founded in 2005.
— pitchbook.com
Recognized by industry publications for its robust project management capabilities.
— pcmag.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of adoption, and mobile application performance.
What We Found
Users praise the minimalist, intuitive desktop interface but frequently report bugs and functional limitations with the mobile app.
Score Rationale
While the desktop experience is rated as intuitive and clean, the score is impacted by consistent negative feedback regarding the mobile app's stability.
Supporting Evidence
Users have reported specific UI bugs in the mobile app, such as keyboards covering text fields. Keyboard covers text field when writing; have to constantly close and reopen the keyboard to see what I'm writing.
— play.google.com
The mobile app is reported to be less stable and functional than the desktop version. Mobile app is less stable and functional than desktop version.
— research.com
Reviewers highlight the intuitive and minimalist design of the desktop interface. ActiveCollab garners praise for its intuitive design and user-friendly interface... Users particularly appreciate its clean, straightforward layout.
— selecthub.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, free tier availability, and unique ownership models like self-hosting.
What We Found
ActiveCollab offers a rare self-hosted option, a functional free plan, and transparent pricing that includes unlimited clients on all tiers.
Score Rationale
This category scores exceptionally high because of the self-hosted option and the value-add of unlimited free client users, which is rare in this vertical.
Supporting Evidence
A free plan is available for up to 3 members and 1 GB of storage. Your account must meet these requirements in order for the Free Plan to be activated: Up to 3 chargeable users, Up to 1 GB of storage.
— activecollab.com
The platform allows unlimited client users for free on all plans. You can have as many Clients as you wish free of charge in any of the subscription plans.
— activecollab.com
ActiveCollab offers a self-hosted plan for a one-time payment with optional annual renewals. Self-Hosted Plan... Instead of paying monthly or annually per user, you make a one-time payment with optional yearly updates.
— projectmanagers.net
Pricing starts at $7/month with a free plan available, offering flexibility for different business sizes.
— activecollab.com
8.5
Category 5: Security, Compliance & Data Protection
What We Looked For
We look for native connections to essential business tools and API availability for custom workflows.
What We Found
Native integrations cover key accounting and storage tools, supplemented by Zapier, though the native list is smaller than major competitors.
Score Rationale
While essential integrations like QuickBooks and Slack are present, the reliance on Zapier for broader connectivity limits the score slightly compared to market leaders.
Supporting Evidence
Reviews note that the number of native third-party integrations is limited. While the software is comprehensive, the limited number of third-party integrations may impede seamless workflow connections.
— softwarefinder.com
Zapier integration allows connection to thousands of other apps. ActiveCollab integrates with 8000 other apps on Zapier.
— zapier.com
Native integrations include QuickBooks, Xero, Slack, and Google Drive. ActiveCollab offers direct integrations with popular apps... QuickBooks, Google Drive, Dropbox.
— activecollab.com
Users can choose a self-hosted version to keep data on their own servers. The Self-Hosted Plan is perfect for organizations that prioritize full control, enhanced security, and long-term cost savings.
— activecollab.com
The platform uses strong AES256 encryption for data transmission. Strong AES256 encryption is used to handle the transmission.
— activecollab.com
ActiveCollab is GDPR compliant and hosts data in the USA, Canada, and France. ActiveCollab's data and information are hosted on servers in USA, Canada and France... We extend our GDPR readiness by making sure all our third-party processors... are also GDPR compliant.
— activecollab.com
9.1
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Subtasks cannot have their own distinct due dates, forcing users to create full tasks for time-sensitive sub-steps.
Impact: This issue had a noticeable impact on the score.
Slack is a powerful tool for team collaboration and project management, which is crucial for industry professionals who work in complex, fast-paced environments. Its AI-driven capabilities and wide range of integrations make it a versatile workspace that can adapt to any industry-specific workflow.
Slack is a powerful tool for team collaboration and project management, which is crucial for industry professionals who work in complex, fast-paced environments. Its AI-driven capabilities and wide range of integrations make it a versatile workspace that can adapt to any industry-specific workflow.
Best for teams that are
Remote and distributed teams requiring instant, real-time communication
Tech-savvy organizations integrating multiple third-party apps into one hub
Fast-paced teams needing quick decision-making and informal chat
Skip if
Teams needing deep, long-term knowledge management or complex threaded discussions
Free users needing access to message archives older than 90 days
Users prone to distraction from constant real-time notifications
Expert Take
Our analysis shows that Slack AI distinguishes itself not by novel features, but by its exceptional implementation of privacy and trust. Research indicates that its 'trust boundary' architecture—ensuring customer data is never used to train LLMs—solves the primary barrier to enterprise AI adoption. While the 'all-or-nothing' pricing is a documented limitation, the ability to search and summarize internal knowledge without data leakage makes it a secure choice for sensitive industries.
Pros
Zero-retention policy ensures data privacy
Seamlessly integrated into existing workflow
Summarizes long threads instantly
AI search cites internal sources
Auto-generates Huddle meeting notes
Cons
Expensive $10/user/month add-on
Must purchase for entire workspace
External search locked to Enterprise Grid
Notes can miss action items
Limited language support initially
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of AI features, including summarization, search accuracy, and workflow automation capabilities within the platform.
What We Found
Slack AI provides native generative features like conversation summaries, thread recaps, and AI-powered search that cites internal messages, though advanced external search is tier-restricted.
Score Rationale
The feature set is robust for internal collaboration but scores slightly below 9.0 due to the restriction of cross-app 'Enterprise Search' to the highest pricing tier.
Supporting Evidence
AI-generated Huddle notes automatically capture key takeaways and action items from live audio discussions. When you turn on AI notes, Slack AI will use your real-time conversation and messages shared in the huddle thread to capture key takeaways, generate action items, and more.
— slack.com
The 'Enterprise Search' feature, which connects to external apps like Google Drive and GitHub, is limited to the Enterprise+ plan. Unless you're paying for the expensive Enterprise+ plan, the AI is completely unaware of anything outside of Slack.
— eesel.ai
Slack AI features include conversation summaries, huddle notes, and AI-powered search that answers questions using natural language. Our native AI features are intuitive, secure, and tailored to your organization... Summarize conversations... Huddle notes... Search.
— slack.com
Documented in official product documentation, Slack offers AI-driven features that enhance team collaboration and automate routine tasks.
— slack.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation, data privacy commitments, and transparency regarding AI model training.
What We Found
Slack demonstrates industry-leading privacy standards by guaranteeing that customer data is not used to train Large Language Models (LLMs) and remains within the secure trust boundary.
Score Rationale
This category receives a near-perfect score because Slack explicitly states they do not train their LLMs on customer data, addressing a primary enterprise concern.
Supporting Evidence
Slack AI uses off-the-shelf LLMs hosted on its own AWS infrastructure to ensure data privacy. AI in Slack hosts these models on its own AWS infrastructure – Customer Data stays in Slack's trust boundary, and the providers of the LLM don't have access to Customer Data.
— slack.com
Slack explicitly states that customer data is not used to train LLMs and that data never leaves Slack's trust boundary. We do not train LLMs on customer data. Slack AI only operates on the data that the user can already see.
— slack.com
Recognized by Forbes as one of the most innovative companies in 2023, highlighting its market leadership.
— forbes.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of adoption, the quality of AI outputs, and integration into daily workflows.
What We Found
Users report high value in 'catch-up' features like thread summaries, though some reviews cite inconsistencies in meeting note quality and 'hallucinations' in summaries.
Score Rationale
While the UI is seamless and intuitive, the score is tempered by user reports of occasional inaccuracies in notes and summaries.
Supporting Evidence
Some users report that AI meeting notes can miss context or fail to capture specific action items accurately. Slack AI summarizes it, but it does not treat it as a request... this is usually where people feel let down, because the recap tells you the story, but not what still needs action.
— reddit.com
Users find the 'catch up' and summary features particularly useful for returning from time off or managing high-volume channels. It's mildly beneficial... returning from PTO/OOO to quickly catch up on major themes or decisions... incident management & response.
— reddit.com
Outlined in user guides, Slack offers extensive customization options, though new users may find the interface overwhelming.
— slack.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the cost structure, transparency of add-on fees, and flexibility of licensing models.
What We Found
The service costs $10 per user/month, but the requirement to purchase it for every paid user in a workspace significantly increases the total cost of ownership.
Score Rationale
The score is impacted negatively by the rigid 'all-or-nothing' licensing model, which forces companies to pay for all users even if only a subset needs AI features.
Supporting Evidence
The add-on must be purchased for all paid users in a workspace, not just selected individuals. It's a separate add-on you have to buy, and there's a catch: you usually have to purchase it for all paid users in your workspace.
— eesel.ai
Slack AI is an add-on costing $10 per user per month for Pro and Business+ plans. Slack's generative AI (genAI) features are now available to all customers on paid accounts, at a cost of $10 per user each month.
— computerworld.com
Pricing details are transparent, with a free plan and paid plans starting at $6.67/month.
— slack.com
8.5
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look at how well the AI connects with external tools and the broader software ecosystem.
What We Found
While internal integration is seamless, the powerful 'Enterprise Search' that connects to apps like Jira and Salesforce is restricted to the most expensive plan.
Score Rationale
The score reflects a strong internal ecosystem but is penalized because the most valuable integration capability (searching external apps) is gated behind the Enterprise Grid plan.
Supporting Evidence
Access to Enterprise Search connectors is limited to the Enterprise Grid subscription. While it can connect with some apps via Enterprise Search (on the top-tier Enterprise Grid plan), its core search and summary features are limited to conversations and files shared directly in Slack.
— eesel.ai
Enterprise Search allows searching across connected apps like Google Drive, GitHub, and Salesforce. Currently, there's support for Asana, Box, GitHub, Google Drive, SharePoint, Jira Cloud, and Salesforce.
— uctoday.com
9.6
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the specific security measures for AI, including data residency, zero-retention policies, and compliance certifications.
What We Found
Slack AI is built on a 'zero-retention' architecture where third-party LLM providers do not retain or train on customer data, ensuring enterprise-grade compliance.
Score Rationale
This is a standout category for Slack; their architecture effectively neutralizes the most common enterprise AI security concerns.
Supporting Evidence
Customer data remains within Slack's secure infrastructure during AI processing. Customer data never leaves Slack's trust boundary, and the providers of the LLM never have any access to the customer data.
— salesforceben.com
Slack AI uses a zero-retention policy where data sent to LLMs is not stored or used for model training. AI in Slack uses off-the-shelf LLMs where the models are not updated by and don't in other ways retain Customer Data after a request to them.
— slack.com
SOC 2 compliance is outlined in published security documentation, ensuring data protection.
— slack.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
AI Hallucinations: Users report instances where AI summaries or notes miss context or invent details, requiring manual verification.
Impact: This issue caused a significant reduction in the score.
Feature Gating: The 'Enterprise Search' capability, which allows AI to search external apps (Drive, Jira, etc.), is restricted to the Enterprise Grid plan.
Impact: This issue caused a significant reduction in the score.
Wrike is tailored for industry professionals seeking a unified workspace that offers seamless integration with popular tools like Slack, Microsoft, Google, and Adobe. Wrike's AI capabilities help automate workflows, streamline project management, and synchronize data quickly, addressing the demands of fast-paced, collaborative environments.
Wrike is tailored for industry professionals seeking a unified workspace that offers seamless integration with popular tools like Slack, Microsoft, Google, and Adobe. Wrike's AI capabilities help automate workflows, streamline project management, and synchronize data quickly, addressing the demands of fast-paced, collaborative environments.
CUSTOM WORKFLOW GENIUS
BUDGET-FRIENDLY PLANS
Best for teams that are
Mid-to-large marketing and creative teams needing robust proofing workflows
Complex organizations requiring advanced reporting and resource management
Teams needing scalable work management with custom request forms
Skip if
Freelancers or small teams with simple needs due to high cost and complexity
Users wanting full access to AI and automation without purchasing top-tier plans
Teams preferring a simple, lightweight task list over a comprehensive suite
Expert Take
Our analysis shows Wrike stands out for its uncompromising approach to enterprise security and AI innovation. Research indicates it is one of the few platforms to achieve TX-RAMP Level 1 and the full ISO 27k series certifications, making it a top choice for security-conscious organizations. Based on documented features, its 'Work Intelligence' suite effectively leverages AI for practical tasks like risk prediction and subtask generation, offering depth that goes beyond simple text generation.
Pros
Leader in Gartner Magic Quadrant 2024
Advanced 'Work Intelligence' AI features
TX-RAMP and ISO 27k security certified
Over 400 native integrations available
Highly customizable workflows and blueprints
Cons
Steep learning curve for new users
Business plan requires 5-seat minimum
Advanced security features cost extra
Support response can be slow
Interface perceived as cluttered by some
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of project management features, AI capabilities, and workflow customization options available for complex enterprise needs.
What We Found
Wrike delivers a robust platform with 'Work Intelligence' AI that handles risk prediction, subtask generation, and smart search, alongside deep customization via blueprints and custom item types.
Score Rationale
The score reflects its status as a Gartner Leader with advanced AI features, though it is slightly capped by the complexity required to configure these powerful tools.
Supporting Evidence
Wrike was named a Leader in the 2024 Gartner Magic Quadrant for Collaborative Work Management. Wrike was named a Leader in the 2024 Gartner® Magic Quadrant™ for Collaborative Work Management for the second consecutive year.
— wrike.com
The platform supports advanced visualization with Gantt charts, Kanban boards, and customizable dashboards. It delivers substance over style with real-time collaboration, advanced reporting, and customizable dashboards.
— taskrhino.ca
Wrike's Work Intelligence features include AI-powered task creation, risk prediction, and mobile voice commands. AI will analyze your project plan or meeting notes, create a parent task, decipher actionable steps, and automatically create subtasks.
— wrike.com
Integration with Slack, Microsoft, Google, and Adobe listed in the integrations directory.
— wrike.com
AI-driven automation and workflow management documented in official product features.
— wrike.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry recognition, analyst rankings, and adoption rates among major enterprise clients.
What We Found
Wrike holds a strong market position as a two-time consecutive Gartner Leader and is trusted by over 20,000 organizations, including major global brands like Siemens.
Score Rationale
The consistent recognition by major analyst firms like Gartner and Forrester, combined with a massive user base, justifies a top-tier credibility score.
Supporting Evidence
The platform is used by over 20,000 companies worldwide, including Siemens and Hootsuite. With over 20,000 companies worldwide using the platform, including giants like Siemens, Hootsuite, and Fitbit, Wrike has proven its enterprise-grade capabilities.
— techharry.com
Wrike is recognized as a Leader in the 2024 Gartner Magic Quadrant for Collaborative Work Management. Wrike... is proud to announce its recognition as a Leader in the 2024 Gartner® Magic Quadrant™ for Collaborative Work Management (CWM) for the second straight year.
— businesswire.com
Recognized by Forrester as a leader in collaborative work management.
— go.forrester.com
8.3
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of adoption, interface intuitiveness, and the quality of customer support.
What We Found
While powerful, the platform is frequently cited for having a steep learning curve and a cluttered interface, with some users reporting slow support response times.
Score Rationale
The score is impacted by consistent user reports of complexity and a 'steep learning curve' that complicates onboarding for new users compared to simpler alternatives.
Supporting Evidence
Some users report that customer support can be slow or generic when resolving issues. Customer support can be slow and occasionally generic, which is frustrating when we hit a blocker.
— g2.com
Users frequently mention a steep learning curve and a non-intuitive interface as significant barriers. Users find the learning curve steep for Wrike, making onboarding and maximizing efficiency challenging without better resources.
— g2.com
Customizable workflows can be complex for beginners, as noted in user guides.
— help.wrike.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, hidden costs, and the accessibility of plans for different team sizes.
What We Found
Wrike offers a robust free plan, but the Business plan requires a minimum of 5 seats, creating a high entry cost for small teams, and advanced features often require paid add-ons.
Score Rationale
The score is lowered by the 5-seat minimum requirement on the Business plan and the additional costs for features like Wrike Lock and Two-Way Sync.
Supporting Evidence
Advanced features like Wrike Lock and Two-Way Sync are sold as separate add-ons. Premium features, such as Wrike Marketing Insights, Write Integrate and Wrike Two-Way Sync (Jira & GitHub) can be added to higher-ranking plans for an additional fee.
— forbes.com
The Business plan costs $24.80/user/month but requires a minimum purchase of 5 seats. Unlike their other plan, you need to buy at least 5 seats, which increases the overall cost from $25 per user/month to $125/month for 5 users.
— smartsuite.com
Pricing details for premium plans starting at $9.80/user/month are outlined on the pricing page.
— wrike.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the number of native integrations, the quality of the API, and the availability of automation connectors.
What We Found
The platform supports over 400 native integrations and offers advanced connectivity options like Wrike Integrate and Two-Way Sync for complex ecosystem requirements.
Score Rationale
With 400+ integrations and specialized sync tools, the ecosystem is vast, though the fact that some advanced integration tools are paid add-ons prevents a perfect score.
Supporting Evidence
Wrike Two-Way Sync enables bi-directional data synchronization with tools like Jira and GitHub. Set up two-way syncs between your Wrike account and 22 integrated systems, including Jira, GitHub, and more.
— wrike.com
Wrike offers over 400 native integrations including Salesforce, Tableau, and Slack. Wrike offers 400+ native integrations, so you can comfortably integrate the solution with your existing productivity stack.
— smartsuite.com
Extensive integration capabilities with major platforms like Slack and Adobe enhance ecosystem strength.
— wrike.com
9.6
Category 6: Security, Compliance & Data Protection
What We Looked For
We verify the presence of enterprise-grade security certifications, encryption standards, and compliance with global regulations.
What We Found
Wrike maintains an exceptional security profile with SOC 2 Type II, multiple ISO certifications (27001, 27017, 27018, 27701), and TX-RAMP Level 1 authorization.
Score Rationale
The comprehensive list of certifications, including the rigorous TX-RAMP and full ISO 27k series, places Wrike at the very top of the market for security.
Supporting Evidence
Wrike Lock allows customers to manage their own encryption keys for enhanced data control. Wrike Lock. Control access to your Wrike data by managing your own encryption keys.
— wrike.com
Wrike holds certifications for SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 27701, and TX-RAMP Level 1. The Wrike product complies with SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 27701, and TX-RAMP Level 1 certifications.
— wrike.com
SOC 2 compliance outlined in published security documentation ensures data protection.
— wrike.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some customers report frustration with slow or generic responses from the customer support team.
Impact: This issue had a noticeable impact on the score.
Confluence is a robust SaaS solution built for teams aiming to enhance their remote collaboration and productivity. It helps industry professionals maintain comprehensive documentation, streamline project collaboration, and integrate seamlessly with Jira, all of which are key to keeping remote work efficient and effective.
Confluence is a robust SaaS solution built for teams aiming to enhance their remote collaboration and productivity. It helps industry professionals maintain comprehensive documentation, streamline project collaboration, and integrate seamlessly with Jira, all of which are key to keeping remote work efficient and effective.
HIGH SATISFACTION SCORE
COMPREHENSIVE DOCUMENTATION
Best for teams that are
Software development and IT teams needing deep integration with Jira
Large organizations requiring a centralized, searchable corporate wiki
Teams needing to document technical procedures and knowledge bases
Skip if
Small teams or freelancers who need a lightweight, fast-loading document editor
Teams prioritizing fast, lag-free real-time collaborative editing
Users who find wiki-style structure and permissions overly complex
Expert Take
Our analysis shows Confluence remains the industry standard for technical documentation due to its unparalleled integration with Jira. Research indicates that for software teams, the ability to link requirements directly to code and issues creates a seamless 'single source of truth' that standalone wikis cannot match. While it has a learning curve, the recent addition of native databases and whiteboards significantly modernizes the platform.
Pros
Deep native integration with Jira
Scales to 150,000 users per site
Massive marketplace with 5,700+ apps
HIPAA compliant on all paid plans
Native databases for structured content
Cons
Search function often cited as poor
SSO requires extra paid subscription
Performance lags with large content trees
Steep learning curve for new users
Whiteboards lack advanced moderation tools
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of knowledge management features, including content creation tools, structured data capabilities, and collaboration utilities like whiteboards.
What We Found
Confluence offers a robust workspace with nested page hierarchies, new native whiteboards, and structured databases, supporting massive scale up to 150,000 users per site.
Score Rationale
The score is high due to the recent addition of native databases and whiteboards, though it falls short of a perfect score as whiteboards lack some advanced moderation features found in dedicated tools like Miro.
Supporting Evidence
Confluence Whiteboards allow for deep integration with Jira, enabling tasks to be created directly from sticky notes. Move from discussion to execution with Jira integration.
— atlassian.com
The platform recently introduced Confluence Databases to structure and reference information across teams. Databases are your team's central source of information that can be easily structured and referenced across Confluence
— community.atlassian.com
Confluence now supports up to 150,000 users on a single site for Enterprise, Premium, and Standard plans. support for up to 150,000 users on a single Confluence site available for Enterprise, Premium, and Standard plans.
— atlassian.com
Comprehensive documentation capabilities outlined in product documentation enhance team knowledge management.
— atlassian.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market dominance, customer adoption rates among major enterprises, and the longevity of the product in the industry.
What We Found
Atlassian serves over 300,000 customers globally, including 80% of Fortune 500 companies, establishing Confluence as a ubiquitous industry standard for documentation.
Score Rationale
The product achieves a near-perfect score due to its massive market penetration and status as the default knowledge base for software teams, backed by over $4.3 billion in company revenue.
Supporting Evidence
Atlassian generated over $4.3 billion in revenue in fiscal year 2024. generated over $4.3 billion in revenue and $1.4 billion in operating cash flow.
— s206.q4cdn.com
Atlassian has over 300,000 customers across various sectors. We support 300,000+ customers across sectors – including over 80% of Fortune 500 companies
— atlassian.com
Recognized by Forrester as a leader in collaboration software, enhancing its market credibility.
— go.forrester.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We examine user feedback regarding ease of navigation, search functionality, and performance speed under load.
What We Found
While the editor is powerful, users consistently report frustration with the search functionality and performance slowness when dealing with large page hierarchies or complex macros.
Score Rationale
The score is impacted by persistent user complaints regarding search accuracy and page load speeds, which detract from an otherwise feature-rich experience.
Supporting Evidence
Performance issues such as slow page loads are reported, particularly with complex macros or large content trees. Some pages in Confluence can be slow to load due to dynamic content or macros being used in it.
— support.atlassian.com
Users frequently complain about the search function not finding precise strings or being difficult to use. The Confluence search engine is SO bad. I've lost so many hours due to it not finding things.
— community.atlassian.com
Learning curve noted in user documentation, indicating a tradeoff for non-tech users.
— atlassian.com
Customizable workspace options documented in product support enhance user experience.
— support.atlassian.com
8.3
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing structure, transparency of costs, and the inclusion of essential enterprise features like SSO in standard plans.
What We Found
Confluence offers a generous free tier and transparent pricing for Standard/Premium, but essential security features like SSO/SCIM require an additional 'Atlassian Guard' subscription for non-Enterprise plans.
Score Rationale
The score is lowered by the 'SSO tax'—the requirement to purchase an add-on (Atlassian Guard) for basic security features like SSO on Standard and Premium plans.
Supporting Evidence
Enforcing SSO requires a separate subscription to Atlassian Guard Standard (formerly Access) for Standard and Premium plans. Enforce single sign-on (SSO) for all managed users... $4.20 per user / month
— atlassian.com
Standard plan starts at approximately $6.40 per user/month, while Premium is around $12.30 per user/month. Cost: Starts at $6.40 per user, per month... Premium Confluence pricing plan... Cost: Starts at $12.30 per user, per month
— eesel.ai
Offers a free plan and transparent pricing for premium and enterprise plans.
— atlassian.com
9.5
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for the availability of third-party apps, developer APIs, and deep integrations with other critical business tools.
What We Found
The Atlassian Marketplace hosts over 5,700 apps, and Confluence features deep, native integration with Jira, Trello, and other Atlassian tools, plus robust APIs.
Score Rationale
This category receives a top-tier score due to the unmatched size of the Atlassian Marketplace and the seamless bi-directional syncing with Jira, which is a critical workflow for many teams.
Supporting Evidence
Confluence integrates deeply with Jira, allowing users to view and create Jira issues directly from Confluence pages. Move from discussion to execution with Jira integration.
— atlassian.com
The Atlassian Marketplace offers over 5,700 apps and integrations for Confluence. offering over 5,700 apps and integrations to enhance Confluence's capabilities.
— electroiq.com
9.0
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate the product's adherence to major compliance standards (HIPAA, SOC2, ISO) and data protection capabilities.
What We Found
Confluence Cloud is HIPAA compliant across Standard, Premium, and Enterprise plans (with BAA), and maintains ISO 27001 and SOC 2 Type II certifications.
Score Rationale
The score reflects strong compliance credentials, including the recent expansion of HIPAA availability to Standard and Premium plans, making it suitable for regulated industries.
Supporting Evidence
Confluence holds ISO/IEC 27001:2022 certification for information security management. Confluence is ISO/IEC 27001:2022 Certified.
— confluence.com
HIPAA compliance and BAA signing are available for Standard, Premium, and Enterprise plans. HIPAA will be available on Standard, Premium, AND Enterprise plans!
— community.atlassian.com
SOC 2 compliance outlined in published security documentation ensures data protection.
— atlassian.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Confluence Whiteboards lack advanced moderation features and easy import options compared to dedicated competitors like Miro, limiting their utility for complex workshops.
Impact: This issue had a noticeable impact on the score.
Single Sign-On (SSO) and SCIM provisioning are not included in Standard or Premium plans and require an additional paid subscription to Atlassian Guard Standard.
Impact: This issue resulted in a major score reduction.
Miro is a comprehensive digital collaboration tool that allows teams to connect and integrate different project management tools. It is particularly beneficial for professionals in industries where remote collaboration and project tracking are crucial, such as IT, design, and education.
Miro is a comprehensive digital collaboration tool that allows teams to connect and integrate different project management tools. It is particularly beneficial for professionals in industries where remote collaboration and project tracking are crucial, such as IT, design, and education.
Best for teams that are
Agile teams, product managers, and designers needing a visual canvas for brainstorming
Remote teams requiring real-time visual collaboration and workshops
Organizations needing to visualize complex workflows and user journeys
Skip if
Teams needing only simple linear task lists or text-based project management
Users with unreliable internet access or those requiring full offline functionality
Roles requiring heavy data processing rather than visual planning
Expert Take
Our analysis shows Miro is the undisputed leader in visual collaboration, trusted by 99% of the Fortune 100. Research indicates it sets the industry standard for security as one of the first SaaS platforms to achieve ISO 42001 certification for AI management. Based on documented features, its 'Innovation Workspace' successfully bridges the gap between unstructured brainstorming and structured workflows through deep integrations and AI-driven tools.
Pros
Used by 99% of Fortune 100
ISO 42001 AI Security Certified
Infinite canvas with 100k object limit
Deep Jira & Microsoft 365 integrations
AI Sidekicks for role-specific feedback
Cons
No true offline editing mode
Mobile app has limited functionality
Lag on very large boards
Automatic seat billing causes friction
Steep learning curve for advanced features
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Collaboration Workspaces with Integrations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the platform's ability to support complex visual collaboration, AI-assisted workflows, and end-to-end innovation lifecycles.
What We Found
Miro delivers an infinite canvas with over 30 new 'Innovation Workspace' features, including AI Sidekicks for role-specific feedback and intelligent widgets, though performance can degrade on extremely large boards.
Score Rationale
The score of 9.4 reflects its status as a category leader with cutting-edge AI features like 'Sidekicks' and 'Intelligent Guardrails,' slightly tempered by documented performance limits on object-heavy boards.
Supporting Evidence
The platform supports up to 100,000 objects per board, though performance impacts may begin around 1,000 to 5,000 objects. The maximum number of objects that you can add to a board is 100,000. However performance can be impacted starting from 1,000 objects.
— help.miro.com
Miro's Innovation Workspace includes over 30 new features such as AI-powered Prototyping, Docs, Tables, and AI Sidekicks. Today's launch also included over 30 new product features, including a new visual design for Canvas; AI-based documents, prototyping and tables... Of particular note are: Focus modes... Video calls... Catch-up.
— reworked.co
Real-time collaboration features allow teams to work simultaneously on projects, enhancing productivity and teamwork.
— miro.com
Miro offers over 160 integrations with tools like Jira, Asana, and Slack, documented in its official integrations directory.
— miro.com
9.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market dominance, enterprise adoption rates, valuation, and user base growth to determine industry authority.
What We Found
Miro is a dominant force with over 100 million users, adoption by 99% of the Fortune 100, and a valuation of approximately $17.5 billion.
Score Rationale
A near-perfect score of 9.8 is justified by its ubiquity in the enterprise sector (99% of Fortune 100) and massive user base, establishing it as the de facto standard for visual collaboration.
Supporting Evidence
The company is valued at $17.5 billion following its Series C funding and is used by 99% of the Fortune 100. Throw in a $17.5-billion valuation, 99% of the Fortune 100 as paying customers... Miro is the undisputed SaaS leader in the collaborative whiteboard space.
— foundationinc.co
Miro serves more than 100 million users across 250,000 customer organizations. Serving more than 100 million users across 250,000 customers, Miro empowers cross-functional teams to flow from early discovery through final delivery
— g2.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine ease of onboarding, interface intuitiveness, and cross-platform consistency across desktop, web, and mobile.
What We Found
While the desktop experience is highly praised for its intuitive drag-and-drop interface, the mobile app is frequently criticized for limited functionality and the lack of a true offline mode frustrates travelers.
Score Rationale
The score is held at 8.9 due to significant usability gaps in mobile editing and offline access, despite an otherwise excellent desktop user experience.
Supporting Evidence
Long-standing user requests for an offline mode remain unfulfilled, limiting use during travel or internet outages. Miro need an offline mode for iPad, it is just not possible to use it if connection interrupted... as of this writing this unfulfilled request has 1.800 upvotes
— community.miro.com
Users report the mobile app lacks full functionality, making detailed work challenging compared to the desktop version. The mobile app lacks full functionality, making detailed work challenging on phones or tablets.
— softhora.com
Miro's interface can be overwhelming for beginners, but extensive documentation and tutorials are available to ease onboarding.
— help.miro.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing tiers, free plan utility, and billing transparency regarding seat management and hidden costs.
What We Found
Miro offers a robust free plan and competitive tiered pricing ($8-$16/user), but faces criticism for 'true-up' billing practices where invited users can trigger automatic, unexpected charges.
Score Rationale
A score of 8.5 reflects solid value for the features provided, but is penalized for billing friction related to automatic seat additions which users describe as deceptive or aggressive.
Supporting Evidence
Users have reported unexpected charges when invited collaborators are automatically added as paid seats. I noticed a charge of $384 USD on my account... automatically charging for extra functions without clear confirmation seems unfair
— community.miro.com
Paid plans start at $8/user/month for Starter and $16/user/month for Business. The Starter Plan costs $8 per user per month when billed annually... The Business Plan is $16 per user per month annually
— tekpon.com
Miro offers a transparent pricing model with a free plan and tiered pricing for additional features.
— miro.com
9.2
Category 5: Security, Compliance & Data Protection
What We Looked For
We assess the breadth of third-party integrations, API quality, and the strength of the developer platform.
What We Found
The platform boasts a massive ecosystem with deep integrations (Jira, Adobe, Microsoft 365) and a comprehensive Developer Platform with SDKs and APIs that allow for custom app building.
Score Rationale
A score of 9.2 acknowledges the extensive library of integrations and a mature developer platform that supports 99% of Fortune 100 workflows.
Supporting Evidence
The Miro Developer Platform offers Web SDKs and REST APIs to build custom apps and integrations. The Miro Developer Platform enables developers to create apps and integrations on top of Miro boards... With our JavaScript library — build apps
— developers.miro.com
Miro integrates with major enterprise tools including Jira, Slack, Microsoft Teams, and Adobe Express. Connect Miro to your AI tools... Microsoft Teams... Jira... Slack... Confluence... AWS... GitHub... Azure DevOps.
— miro.com
Security features include SOC 2 Type II, ISO 27001, and Enterprise Guard for automated sensitive data classification. The company holds certifications like SOC 2 Type II, ISO/IEC 27001,ISO 42001... The Enterprise Guard add-on provides advanced features like automated sensitive data classification
— miro.com
Miro has achieved ISO 42001 certification, the world's first AI management system standard. Miro... today announced it has achieved ISO 42001 certification, the world's first AI management system standard.
— miro.com
Miro's ecosystem includes integrations with major platforms like Microsoft Teams and Google Workspace, enhancing its utility in diverse environments.
— miro.com
8.7
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Miro provides comprehensive support through its help center, including webinars and community forums.
— help.miro.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Performance degradation and lag occur on large boards with high object counts (1,000+ objects), impacting complex project workflows.
Impact: This issue had a noticeable impact on the score.
In evaluating collaboration workspaces with integrations, key factors included product specifications, features, customer reviews, ratings, and overall value. Specific considerations important to this category encompassed integration capabilities with other tools, user interface design, and the availability of collaborative features that enhance teamwork and productivity. The research methodology focused on comparative analysis, utilizing data from customer feedback, expert reviews, and product ratings to determine the rankings, ensuring a comprehensive understanding of each product's strengths and weaknesses in the collaboration workspace market.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of collaboration features and integration capabilities.
Rankings based on a thorough analysis of user feedback, expert reviews, and integration options.
Selection criteria focus on usability, integration flexibility, and overall user satisfaction within collaboration workspaces.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
×
Score Breakdown
0.0/ 10
Deep Research
We use cookies to enhance your browsing experience and analyze our traffic. By continuing to use our website, you consent to our use of cookies.
Learn more
