HR Management Software for Plumbers is specifically designed to address the unique needs of plumbing businesses, helping them streamline human resource processes and improve operational efficiency. This category is intended for business or professional buyers in the plumbing industry who require specialized tools to manage their workforce effectively. These software solutions typically support workflows such as employee scheduling, time tracking, payroll management, compliance with industry regulations, and handling employee records. Variations in this category often include the scale of operations supported, integration capabilities with other business software, and the level of automation provided. Buyers in this category consider factors such as ease of use, compatibility with existing systems, scalability, and cost-effectiveness when selecting the right software solution for their needs.HR Management Software for Plumbers is specifically designed to address the unique needs of plumbing businesses, helping them streamline human resource processes and improve operational efficiency. This category is intended for business or professional buyers in the plumbing industry who require specialized tools to manage their workforce effectively.HR Management Software for Plumbers is specifically designed to address the unique needs of plumbing businesses, helping them streamline human resource processes and improve operational efficiency. This category is intended for business or professional buyers in the plumbing industry who require specialized tools to manage their workforce effectively. These software solutions typically support workflows such as employee scheduling, time tracking, payroll management, compliance with industry regulations, and handling employee records. Variations in this category often include the scale of operations supported, integration capabilities with other business software, and the level of automation provided. Buyers in this category consider factors such as ease of use, compatibility with existing systems, scalability, and cost-effectiveness when selecting the right software solution for their needs.
ServiceTitan is a cloud-based CRM developed specifically for plumbing businesses. It is designed to optimize operations by enabling the addition of more technicians without the need to increase office staff, directly addressing the profitability concerns of the industry.
ServiceTitan is a cloud-based CRM developed specifically for plumbing businesses. It is designed to optimize operations by enabling the addition of more technicians without the need to increase office staff, directly addressing the profitability concerns of the industry.
FIELD OPERATION STREAMLINE
Best for teams that are
Large enterprises and franchises with revenue typically over $1M
Companies needing advanced reporting, marketing, and scalability
Businesses requiring complex custom workflows and deep integrations
Skip if
Small businesses or solo operators with limited budgets
Teams wanting a simple, plug-and-play solution without setup time
Companies with fewer than 5 technicians or low annual revenue
Expert Take
Our analysis shows ServiceTitan is the definitive 'operating system' for large-scale plumbing enterprises. Research indicates its deep integration with Sage Intacct and its proprietary Pricebook Pro feature provide a level of operational control that smaller competitors cannot match. Based on documented features, it is the superior choice for companies with 20+ technicians who need robust reporting and marketing attribution, despite the high barrier to entry.
Pros
Enterprise-grade dispatching & scheduling
Visual Pricebook Pro for sales
Deep Sage Intacct & QuickBooks integration
Integrated marketing attribution (Marketing Pro)
Highly rated mobile app for techs
Cons
Expensive ($250-$500/tech/month)
Implementation fees ($5k-$50k+)
Long onboarding timeline (6+ months)
Overwhelming for small teams
No transparent public pricing
This score is backed by structured Google research and verified sources.
Overall Score
9.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.6
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like dispatching, flat-rate pricebooks, and mobile field tools.
What We Found
ServiceTitan offers an exhaustive 'operating system for the trades' with deep functionality including advanced dispatching, a visual Pricebook Pro for plumbing flat-rate pricing, and integrated marketing attribution.
Score Rationale
The score is near-perfect because the platform offers virtually every feature a plumbing enterprise needs, from payroll to inventory, surpassing most competitors in sheer functional depth.
Supporting Evidence
It provides a comprehensive suite including dispatching, call booking, marketing attribution, and payroll management. Dispatching, Scheduling, Call Booking, Invoicing, Pricebook, Mobile Estimates, Payroll Management.
— servicetitan.com
The platform includes Pricebook Pro, a plumbing-specific flat-rate catalog with pre-populated images and descriptions to help technicians sell in the field. ServiceTitan Pricebook Pro is the only integrated, flat-rate solution that's designed to drive revenue... includes content for HVAC, electrical and other field services, as well as for plumbing flat-rate pricing.
— servicetitan.com
Streamlined scheduling and dispatch capabilities are outlined in the product's feature set, enhancing operational efficiency.
— servicetitan.com
Documented in official product documentation, ServiceTitan offers comprehensive estimating tools tailored for plumbing businesses.
— servicetitan.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market share, company stability, and adoption rates among plumbing professionals.
What We Found
ServiceTitan is a dominant market leader, publicly traded on Nasdaq (TTAN), with over 9,500 active enterprise customers and $68.5 billion in gross transaction volume processed annually.
Score Rationale
With a recent IPO and massive adoption among large contractors, ServiceTitan represents the highest tier of market credibility in the field service sector.
Supporting Evidence
The platform is used by over 100,000 contractors globally. Active Users, 100,000+ contractors (per ServiceTitan).
— fieldcamp.ai
ServiceTitan is a public company (Nasdaq: TTAN) with approximately 9,500 active customers as of early 2025. Total active customers were ~9,500 as of January 31, 2025, up 18% year-over-year.
— investors.servicetitan.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We check mobile app ratings, interface design, and ease of use for field technicians.
What We Found
While the desktop interface is powerful, the mobile app is highly rated (4.6/5 on iOS) and designed to facilitate field sales, though the sheer number of features can create a steep learning curve.
Score Rationale
The score is high due to the polished mobile experience for technicians, but slightly capped by reports of complexity that can overwhelm smaller teams.
Supporting Evidence
Users praise the dispatch board and customer tracking but note the system can be complex to learn. Users praise the dispatch board, customer tracking, and enterprise-grade analytics... Smaller teams often find it overwhelming.
— fieldcamp.ai
The mobile app for technicians is highly rated, with a 4.6/5 star rating on the Apple App Store. iOS App Rating, ⭐ 4.6/5. Android App Rating, ⭐ 4.3/5.
— fieldcamp.ai
The cloud-based nature of ServiceTitan enhances accessibility and flexibility, as documented on the official site.
— servicetitan.com
8.0
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, cost-to-value ratio, and contract terms.
What We Found
Pricing is not public and is significantly higher than competitors, with estimated costs of $250-$500 per technician/month and implementation fees ranging from $5,000 to over $50,000.
Score Rationale
This category receives the lowest score due to the lack of public pricing, high implementation barriers, and expensive per-user costs that exclude smaller businesses.
Supporting Evidence
Implementation fees are substantial, often exceeding $10,000 for larger setups. Implementation costs represent another significant consideration, often ranging from $10,000 to $50,000+ depending on complexity.
— fieldproxy.ai
Estimated pricing is between $250 and $500 per technician per month, with no free trial available. ServiceTitan doesn't publish pricing publicly, but based on user reports, expect to pay $250-$500 per technician per month... Implementation costs range from $5,000-$50,000+.
— fieldcamp.ai
Pricing is customized based on specific company needs, which can limit upfront cost visibility.
— servicetitan.com
9.3
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for accounting sync, supplier catalogs, and third-party API connections.
What We Found
The platform boasts enterprise-grade integrations with Sage Intacct and QuickBooks (Desktop & Online), plus a proprietary 'Pro' ecosystem including Marketing Pro and Phones Pro.
Score Rationale
ServiceTitan excels here by offering deep, direct integrations with enterprise accounting software like Sage Intacct, which is rare in this vertical.
Supporting Evidence
The ecosystem includes proprietary add-ons like Marketing Pro and Phones Pro for enhanced functionality. Marketing Pro, Contact Center Pro, Scheduling Pro, Dispatch Pro, Fleet Pro, Field Pro, Pricebook Pro.
— servicetitan.com
ServiceTitan integrates directly with Sage Intacct, allowing for seamless financial data synchronization for larger enterprises. The ServiceTitan and Sage Intacct integration removes manual data entry and automates your business... sync receipts, bills, inventory transfers.
— marketplace.intacct.com
8.7
Category 6: Support, Training & Onboarding Resources
What We Looked For
We assess the quality of implementation support, training materials, and customer service responsiveness.
What We Found
While the company offers extensive resources like 'Titan Intelligence' and dedicated success managers, the onboarding process is notoriously long (6-12 months) and difficult for some users.
Score Rationale
The score reflects the high quality of available training materials and dedicated support for large accounts, balanced against the significant friction and time required for implementation.
Supporting Evidence
Users have access to a dedicated Customer Success Manager and extensive training resources. Our Success Manager, Alex Johnson is always there to help... I am still in awe of all the direct contact and opportunities to get my questions answered.
— trustpilot.com
Implementation timelines are lengthy, often taking 6 to 12 months to complete. With implementation costs exceeding $50,000, a 6-12 month onboarding timeline, and steep complexity.
— fieldcamp.ai
Comprehensive training resources and support are outlined in ServiceTitan's customer support documentation.
— servicetitan.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The platform is considered 'overkill' and too complex for companies with fewer than 10-20 technicians.
Impact: This issue caused a significant reduction in the score.
FieldEdge offers a SaaS solution specifically designed for the plumbing industry. Through combining scheduling, dispatching, invoicing and accounting integrations, this tool addresses the unique demands of plumbing businesses. It streamlines operations and enhances customer service, making it a comprehensive solution for the industry.
FieldEdge offers a SaaS solution specifically designed for the plumbing industry. Through combining scheduling, dispatching, invoicing and accounting integrations, this tool addresses the unique demands of plumbing businesses. It streamlines operations and enhances customer service, making it a comprehensive solution for the industry.
Best for teams that are
Plumbing businesses heavily invested in QuickBooks Desktop or Online
Companies focused on selling service agreements and upselling in the field
Teams needing a robust price book and mobile sales tools
Skip if
Businesses seeking a modern, visually appealing user interface
Small startups looking for the lowest cost entry-level software
Companies that do not use QuickBooks for accounting
Expert Take
Our analysis shows FieldEdge excels for established plumbing businesses heavily invested in QuickBooks Desktop, offering a rare 'live' two-way sync that eliminates double entry. Research indicates the integrated 'Good-Better-Best' proposal tool significantly aids technicians in upselling directly from the field. While the interface is older, the depth of the flat-rate price book and robust service agreement management makes it a powerhouse for operations-focused teams.
Pros
Live two-way QuickBooks integration
Built-in flat rate price book
Good-Better-Best proposal tools
Offline mobile functionality
Advanced service agreement management
Cons
High setup fees ($500-$2,000)
Long 5-week implementation time
Dated user interface design
Expensive per-user monthly pricing
Opaque quote-based pricing model
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
Comprehensive features for plumbing workflows including dispatch, inventory, and complex service agreements.
What We Found
FieldEdge offers a robust suite including smart dispatching, a built-in flat rate price book (formerly Coolfront), and advanced service agreement management tailored for plumbing contractors.
Score Rationale
The product scores highly due to its specialized plumbing features like the visual price book and maintenance agreements, though it lacks some inventory depth compared to enterprise ERPs.
Supporting Evidence
FieldEdge integrates a flat rate pricing database (Coolfront) with over 30,000 repairs. FieldEdge Flat Rate's fully managed database includes over 30,000 repairs and is regularly updated
— fieldedge.com
The software includes a 'Visual Price Book' and 'Smart Dispatching' specifically designed for plumbers and HVAC technicians. The mobile app includes... the ability to select technicians based on skill level and geographic location (Smart Dispatching)... real-time QuickBooks integration and pricing management (Visual Price Book)
— housecallpro.com
Documented in official product documentation, FieldEdge offers comprehensive scheduling and dispatching features tailored for plumbing businesses.
— fieldedge.com
8.9
Category 2: Market Credibility & Trust Signals
What We Looked For
Established market presence, verified user base, and positive industry reputation.
What We Found
FieldEdge is a veteran player (formerly dESCO) with a significant user base in the HVAC and plumbing sectors, though recent user sentiment on review platforms is mixed regarding support.
Score Rationale
As a long-standing industry leader with thousands of users, it commands high credibility, slightly tempered by recent mixed reviews on platforms like Trustpilot and G2.
Supporting Evidence
The company has a long history, evolving from dESCO, and is widely recognized in the home services industry. FieldEdge (formerly dESCO), the leading field service management software provider in the U.S.
— prnewswire.com
FieldEdge is a 'top-rated product' but has mixed feedback with a 4.1 star rating on G2 and 4.2 on Capterra. FieldEdge Rating. 4.1 stars on G2; 4.2 stars on Capterra.
— fieldpulse.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
Intuitive interface, reliable mobile performance, and responsive support for field teams.
What We Found
While functional, the interface is frequently described as 'dated' or 'clunky' compared to modern SaaS competitors, though the mobile app effectively handles offline workflows.
Score Rationale
The score reflects a solid functional experience that is held back by an aging user interface and reports of occasional sync issues.
Supporting Evidence
Some users report the software can be 'clunky' and note difficulties with the mobile experience. We switched to Housecall Pro because FieldEdge was clunky and we had to carry iPads.
— housecallpro.com
Users describe the interface as relying on 'text entry boxes' and feeling 'dated' rather than modern. The only negative thing I noticed about FieldEdge's interface? It can feel dated. ... don't expect FieldEdge to feel flashy and modern.
— connecteam.com
8.3
Category 4: Value, Pricing & Transparency
What We Looked For
Clear pricing structures and competitive value for the features provided.
What We Found
Pricing is not transparently listed; research indicates high per-user fees (~$100-$125) and significant setup costs ($500-$2,000), making it an expensive option for smaller firms.
Score Rationale
This category scores lower due to the combination of opaque quote-based pricing, mandatory setup fees, and a high cost of entry compared to competitors.
Supporting Evidence
The software requires a 5-week implementation period, delaying time-to-value. The subscription fee begins after the initial 5-week implementation period ends.
— housecallpro.com
Implementation fees range from $500 to $2,000, with monthly costs around $100 per office user and $125 per technician. The initial setup ranges from $500-$2,000. ... FieldEdge has a monthly subscription fee of $100 per office user... plus $125 per technician.
— housecallpro.com
Seamless connections with accounting, payments, and supplier platforms.
What We Found
FieldEdge offers a market-leading 'live' two-way synchronization with QuickBooks (Desktop and Online), distinguishing it from competitors with batch or one-way syncs.
Score Rationale
The live, two-way QuickBooks integration is a standout feature that justifies a near-perfect score for accounting-heavy workflows.
Supporting Evidence
The integration supports both QuickBooks Desktop and Online with two-way data flow. The platform's core strength is its powerful two-way synchronization with both QuickBooks Desktop and Online
— getresq.com
FieldEdge features a 'live' integration that syncs data instantly to QuickBooks, avoiding batch errors. With a real-time integration... Once the data is in your field service management software, it's in QuickBooks too.
— fieldedge.com
9.0
Category 6: Mobile Field Operations
What We Looked For
Tools that empower technicians to sell, invoice, and work offline in the field.
What We Found
The mobile app empowers technicians with 'Good-Better-Best' proposal tools to increase ticket size and full offline access to customer history and price books.
Score Rationale
Strong sales enablement tools in the field push this score into the premium range, despite some reported sync quirks.
Supporting Evidence
The app allows technicians to invoice, collect payments, and view history offline. Plumbers can quickly update invoices while out in the field... integrated payments solution also gives customers the option of paying upfront
— fieldedge.com
Technicians can present 'Good-Better-Best' options directly in the app to upsell services. Provide “Good-Better-Best” options to customers with the ability accept or reject items with the final price adjusting accordingly.
— apps.apple.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
QuickBooks Desktop sync relies on a connector that stops working if the host computer sleeps or restarts, potentially causing data gaps.
Impact: This issue caused a significant reduction in the score.
Jobber is a robust SaaS solution designed specifically for plumbing businesses. It streamlines operations through features like job scheduling, dispatching, and tracking. Its estimating capability allows for accurate quote generation, addressing the specific needs of plumbing professionals in managing their tasks efficiently.
Jobber is a robust SaaS solution designed specifically for plumbing businesses. It streamlines operations through features like job scheduling, dispatching, and tracking. Its estimating capability allows for accurate quote generation, addressing the specific needs of plumbing professionals in managing their tasks efficiently.
Best for teams that are
Small to mid-sized teams and solo operators seeking an easy-to-use interface
Businesses wanting a professional client hub for quotes and payments
Service pros needing reliable scheduling and dispatching features
Skip if
Large teams where per-user pricing becomes cost-prohibitive
Companies needing complex construction project management or job costing
Businesses requiring advanced inventory management features
Expert Take
Our analysis shows Jobber strikes an exceptional balance between power and usability for small-to-medium plumbing businesses. Research indicates that while it lacks the heavy enterprise features of competitors like ServiceTitan, its 'Client Hub' and new 'Job Costing' tools provide immediate value for residential service workflows. Based on documented features, it is an ideal 'command center' for teams that need to modernize operations without a steep learning curve.
Pros
Client Hub allows 24/7 self-service for quotes and payments
Transparent pricing with no hidden contracts
Real-time job costing and profit margin tracking
User-friendly mobile app for field technicians
Seamless integration with QuickBooks Online
Cons
No native inventory management system
Offline mobile functionality is limited
Becomes expensive for larger teams (15+ users)
Lacks advanced project management for complex construction
Reporting customization is limited compared to enterprise tools
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features specifically for plumbing workflows, including dispatching, recurring service management, and quote-to-invoice automation.
What We Found
Jobber excels at core field service tasks like drag-and-drop scheduling, dispatching, and automated quoting, but relies on third-party integrations for inventory management.
Score Rationale
The score is high due to robust core features for SMBs, but capped below 9.0 because it lacks native, deep inventory tracking which is critical for plumbing parts management.
Supporting Evidence
The platform lacks built-in inventory management, requiring users to integrate with third-party tools like Ply for stock tracking. Jobber doesn't have any built-in inventory management features or integrations. That means if you're using Jobber, you'll need to pay for and manage a separate inventory tool.
— servicetitan.com
Features include drag-and-drop scheduling, dispatching, and route optimization to assign jobs to the nearest team member. Jobber automatically schedules jobs based on your preferences... Dispatching and Route Planning: Assign last-minute jobs to the nearest team member.
— selecthub.com
The estimating feature allows for accurate quote generation, crucial for plumbing professionals.
— getjobber.com
Documented in official product documentation, Jobber offers job scheduling, dispatching, and tracking tailored for plumbing businesses.
— getjobber.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's stability, user base size, funding history, and reputation within the home service industry.
What We Found
Jobber is a market leader serving over 200,000 service professionals, backed by $100M in Series D funding and maintaining high app store ratings.
Score Rationale
A score of 9.2 reflects its status as a dominant, well-funded player with a massive user base, establishing it as a low-risk choice for small businesses.
Supporting Evidence
Jobber raised $100 million in Series D funding led by General Atlantic in 2023. Jobber... has raised $100 million. Global growth equity investor General Atlantic led the Series D Funding round.
— enterprisetimes.co.uk
The platform is used by over 200,000 service professionals across 60 countries and has processed over $13 billion in work. Jobber has 200,000 service companies using the platform, processed $13 billion in work, and achieved $100 million in revenue.
— eightception.com
Jobber is recognized in the industry for its specialized plumbing software solutions.
— getjobber.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of adoption for non-technical field staff and the quality of the customer-facing portal.
What We Found
Users consistently praise the intuitive interface and the 'Client Hub' which allows homeowners to approve quotes and pay invoices online without friction.
Score Rationale
The score approaches 9.0 due to its 'game-changer' ease of use, though some users report slow customer support response times.
Supporting Evidence
Reviewers cite the platform as 'extremely well-designed and intuitive' for managing clients and schedules. The platform is extremely well-designed and intuitive, making it easy to manage clients, schedule jobs, send quotes and invoices, and receive payments.
— getonecrew.com
The Client Hub provides a 24/7 self-service portal for customers to request work, approve quotes, and pay invoices. Client hub is your customer's online portal where they can request work, approve quotes, review scheduled jobs, make payments, and refer their friends.
— getjobber.com
Accessible customer support is documented, aiding in user experience.
— getjobber.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the clarity of pricing tiers and the return on investment for growing plumbing businesses.
What We Found
Pricing is transparent with four clear tiers ($39-$599/mo), but costs can escalate quickly for larger teams due to per-user add-on fees.
Score Rationale
While transparent (unlike competitors like ServiceTitan), the steep jump to the 'Plus' plan and per-user fees for growing teams limits the score to 8.5.
Supporting Evidence
Jobber offers a 14-day free trial with no credit card required, enhancing transparency. Jobber offers a 14-day free trial. It does not require that users enter their credit card when signing up.
— forbes.com
Pricing tiers range from Core ($39/mo) to Plus ($599/mo), with additional users costing $29/mo each. Core: $39/mo... Connect: $119/mo... Grow: $199/mo... Plus: $599/mo... Add more for $29/user.
— getjobber.com
Pricing starts at $29/month with no free plan, but enterprise pricing is available.
— getjobber.com
8.8
Category 5: Mobile App & Field Operations
What We Looked For
We assess the mobile app's ability to handle plumbing workflows in the field, including offline access and payment processing.
What We Found
The mobile app is robust for dispatch, routing, and invoicing, but has notable limitations in offline mode regarding payment processing and real-time sync.
Score Rationale
A strong 8.8 for its comprehensive field features, docked slightly because offline functionality is restricted to viewing and basic notes, not full transaction processing.
Supporting Evidence
Offline functionality is limited; users cannot process credit card payments or sync new data until connectivity is restored. While you can create an invoice offline, it won't be sent to the client... processing an actual credit card payment requires an internet connection.
— youtube.com
The mobile app allows technicians to schedule visits, route to jobs, and invoice customers directly from the field. Quote, schedule, and get paid—right from your phone... For last minute work, view your team's daily visits on a map to quickly assign based on location.
— getjobber.com
Jobber integrates with popular accounting software like QuickBooks, enhancing its ecosystem.
— getjobber.com
9.0
Category 6: Job Costing & Profitability Tracking
What We Looked For
We look for tools that help plumbers track labor, materials, and margins on a per-job basis.
What We Found
Jobber recently introduced specific job costing features that track labor and materials to calculate real-time profit margins on estimates and invoices.
Score Rationale
Scored 9.0 for adding a critical, high-value feature that directly addresses the profitability needs of plumbing businesses, though it is locked to higher tiers.
Supporting Evidence
Profitability calculations automatically update as costs are added or changed during the job. Calculations automatically update as costs are added and changed, so you can always stay on top of your margins.
— getjobber.com
New job costing features allow users to view profit margins in real-time by tracking labor costs and material line items. The feature helps ensure that one-off jobs... are profitable by tracking costs and calculating profit margins in real-time directly on the job page.
— prnewswire.com
Jobber offers comprehensive onboarding resources to assist new users.
— getjobber.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing structure becomes expensive for larger teams (15+ users) compared to enterprise solutions, and key features like 'Marketing Suite' are paid add-ons on lower tiers.
Impact: This issue had a noticeable impact on the score.
Knowify is an all-inclusive SaaS solution designed especially for the plumbing industry. It addresses the industry needs by streamlining scheduling, estimating, and billing processes, contributing significantly towards productivity and business growth.
Knowify is an all-inclusive SaaS solution designed especially for the plumbing industry. It addresses the industry needs by streamlining scheduling, estimating, and billing processes, contributing significantly towards productivity and business growth.
CUSTOMER CARE PRO
ESTIMATE EXPERT
Best for teams that are
Contractors handling complex commercial projects and job costing
Businesses needing AIA-style billing and detailed budget tracking
Plumbing firms that mix service work with longer construction projects
Skip if
Residential service-only plumbers needing simple, fast dispatching
Teams requiring a fully featured mobile app for complex field invoicing
Small businesses needing only basic scheduling and estimating
Expert Take
Our analysis shows Knowify stands out not just as a dispatch tool, but as a comprehensive financial management platform for plumbing contractors. Research indicates its 'best-in-class' QuickBooks integration and real-time WIP reporting provide a level of financial control often missing in standard field service software. While the mobile app has documented limitations, the platform's ability to bridge the gap between service work and complex construction projects makes it a high-value choice for growing businesses.
Pros
Robust real-time job costing
Deep bi-directional QuickBooks sync
Transparent and affordable pricing
Comprehensive project management tools
User-friendly web interface
Cons
Mobile app stability issues
Limited marketing/CRM features
GPS location tracking failures
Reporting customization limits
Learning curve for advanced features
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features, from dispatch and scheduling to complex project management and field operations.
What We Found
Knowify offers a hybrid solution managing both service calls and long-term construction projects, featuring estimating, proposals, change orders, and dispatching tools.
Score Rationale
The product scores highly for its comprehensive project management suite, though it lacks some of the advanced field service marketing and complex dispatch features found in enterprise competitors.
Supporting Evidence
The platform includes specialized tools for change orders, RFIs, submittals, and AIA-style billing. Knowify helps plumbing businesses quickly build proposals, change orders, RFIs, submittals, and invoices that create better customer service.
— knowify.com
Knowify supports both service work and long-term projects, allowing users to bid, manage, and invoice for fixed-price and AIA jobs. Knowify is the only plumbing management software... designed for small and mid-sized plumbing companies who want to manage their construction projects and service work in one place.
— knowify.com
Documented features include job scheduling, estimating, and billing tailored for plumbing businesses.
— knowify.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, funding stability, partnerships, and user sentiment across third-party platforms.
What We Found
Founded in 2012 and backed by MassMutual Ventures, Knowify holds strong ratings on major review platforms and maintains a strategic partnership with Intuit.
Score Rationale
With a 9.6/10 rating on TrustRadius and Series A backing, the company demonstrates high market stability and trust, anchored by its status as a premier QuickBooks partner.
Supporting Evidence
Users on TrustRadius rate Knowify significantly higher than major competitors in the field service space. Knowify... Score 9.6 out of 10.
— trustradius.com
Knowify raised $5.45 million in Series A financing led by MassMutual Ventures and Companyon Ventures. We are excited to announce that Knowify has closed a $5.45 million in Series A financing led by MassMutual Ventures and Companyon Ventures.
— knowify.com
8.4
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of adoption, mobile app performance, and support responsiveness.
What We Found
While the desktop interface is praised for being user-friendly and logical, the mobile application suffers from documented stability and sync issues.
Score Rationale
The score is impacted by consistent user reports of mobile app glitches and GPS failures, despite high praise for the web platform's ease of use and customer support.
Supporting Evidence
Multiple users report significant technical issues with the mobile application, including clock-in failures. This has got to be the buggiest worst app I've ever used... Half the time you can't check in or 'check out'.
— play.google.com
Users consistently praise the desktop platform's interface and the support team's responsiveness. The interface is extremely user-friendly. We were able to navigate the majority of the portal just by feel.
— g2.com
Offers a user-friendly interface and 24/7 support, enhancing user experience.
— knowify.com
9.0
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, transparency, and total cost of ownership compared to industry averages.
What We Found
Knowify offers transparent, published pricing starting at $99-$149/month, positioning it as a cost-effective alternative to enterprise-grade solutions.
Score Rationale
The transparent pricing model and lower entry cost compared to competitors like ServiceTitan (which requires custom quotes and higher fees) drive this high score.
Supporting Evidence
Competitor analysis shows Knowify is significantly less expensive to implement than ServiceTitan. ServiceTitan is more expensive to implement (TCO) than Knowify... ServiceTitan price starts at $398 per technician/month.
— itqlick.com
Knowify publishes its starting price clearly, offering a lower barrier to entry than major competitors. A more organized way to run your plumbing business, starting at just $99/month.
— knowify.com
Pricing starts at $54/month with options for custom enterprise pricing.
— knowify.com
9.3
Category 5: Job Costing & Financial Control
What We Looked For
We investigate the depth and reliability of integrations with accounting software, suppliers, and other third-party tools.
What We Found
Knowify claims the 'strongest QuickBooks integration in construction,' offering bi-directional sync for expenses, time, and project data.
Score Rationale
The deep, two-way integration with QuickBooks Online and Desktop is a core differentiator, reducing double entry and ensuring accounting accuracy.
Supporting Evidence
The integration supports complex workflows including class tracking and payroll sync. Knowify's integration with QBO supports accurate project data for job costing and accounting... Knowify integrates with Payroll, Payments, & Time.
— quickbooks.intuit.com
Knowify offers a bi-directional sync with QuickBooks, covering expenses, invoices, and time. Sync nearly everything between Knowify and QuickBooks Online in real-time... without any double-entry or duplication.
— knowify.com
Users can track labor, materials, and sub costs against budgets in real-time. Job costing & real-time tracking — you can see how your actual costs stack up against budgets.
— ymsbookkeeping.com
The software provides real-time Work-In-Progress (WIP) reporting to track profitability. And with real-time WIP reporting and project-level financial insights, we help you make smarter decisions that drive profitability every day.
— knowify.com
9.0
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have expressed a need for greater customization in reporting and document management.
Impact: This issue had a noticeable impact on the score.
The platform lacks some advanced field service features found in competitors, such as sophisticated marketing tools and complex dispatching algorithms.
Impact: This issue caused a significant reduction in the score.
Workiz is a comprehensive SaaS solution specifically designed for plumbing businesses. It offers industry-tailored features such as scheduling, dispatching, estimating, invoicing, CRM, and client hub, addressing the unique needs of the plumbing industry and facilitating the smooth operation of daily tasks.
Workiz is a comprehensive SaaS solution specifically designed for plumbing businesses. It offers industry-tailored features such as scheduling, dispatching, estimating, invoicing, CRM, and client hub, addressing the unique needs of the plumbing industry and facilitating the smooth operation of daily tasks.
PLUMBER PERFECT
COMPREHENSIVE INVOICING
Best for teams that are
Small to mid-sized businesses needing integrated phone and communication systems
Teams wanting AI-driven dispatching and automated customer follow-ups
Service pros looking for a highly customizable platform
Skip if
Large enterprises requiring unlimited user seats or complex inventory needs
Businesses on a tight budget avoiding per-user subscription fees
Companies needing extensive offline functionality for field techs
Expert Take
Our analysis shows Workiz stands out primarily for its integrated communication ecosystem, merging a full VoIP phone system with standard field service management. Research indicates the 'Genius' AI suite significantly reduces administrative burden by automating call summaries and dispatching. While the mobile app has reported performance trade-offs, the platform's ability to centralize calls, texts, and job management makes it a powerful 'command center' for plumbing businesses.
Pros
Built-in VoIP phone system
Genius AI automation features
Free plan for up to 2 users
Visual price book for plumbing
Seamless QuickBooks integration
Cons
Mobile app can be laggy
High starting price for paid plans
Extra fees for additional users
Support response times vary
Limited reporting customization
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like dispatching, price books, and inventory management against industry standards.
What We Found
Workiz offers a comprehensive suite including scheduling, dispatching, invoicing, and a visual price book specifically designed for plumbing and HVAC pros, enhanced by unique AI capabilities.
Score Rationale
The score reflects a robust feature set that exceeds standard FSM expectations with proprietary AI and phone system integration, though reporting customization has minor limitations.
The platform includes 'Genius' AI features for automated dispatching, call summaries, and smart messaging. Workiz Genius is a personalized smart assistant that uses AI to make your everyday tasks simpler... Genius Answering answers 100% of the calls you miss
— workiz.com
Workiz offers a visual price book specifically designed for plumbing and HVAC professionals to store and organize pricing for services, parts, and labor. Workiz offers a price book specifically designed for plumbing and HVAC professionals. This feature allows you to store, customize, and organize pricing for services, parts, and labor
— workiz.com
Offers industry-specific features like scheduling, dispatching, and invoicing, documented on the official website.
— workiz.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, user base size, growth awards, and third-party review sentiment.
What We Found
Workiz serves over 120,000 professionals and has been recognized on the Inc. 5000 list for three consecutive years, demonstrating significant market presence and growth.
Score Rationale
The score is anchored by strong growth metrics and industry awards, though it is slightly tempered by mixed review scores on platforms like Trustpilot compared to G2.
Supporting Evidence
Workiz holds a 4.5-star rating on G2 but a lower 2.9 TrustScore on Trustpilot. 4.5 stars on G2. 4.4 stars on Capterra... TrustScore 3 out of 5.
— fieldpulse.com
The platform is trusted by over 120,000 service professionals. Trusted by over 120,000 service pros, Workiz helps you streamline your day-to-day
— g2.com
Workiz was recognized on the Inc. 5000 list of fastest-growing private companies for the third time with 601% three-year revenue growth. This is the third time Workiz has appeared on the list, with a three-year revenue growth of 601%.
— phcppros.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of adoption, mobile app performance, and support responsiveness.
What We Found
Users consistently praise the intuitive interface and ease of setup, but there are documented complaints regarding mobile app lag and occasional support delays.
Score Rationale
While the desktop UI is highly rated for friendliness, persistent reports of mobile app performance issues prevent a score in the 9.0+ range.
Supporting Evidence
Customer support reviews are mixed, with some users citing slow response times. customer support may take time to respond.
— g2.com
Some users report that the mobile app can experience lag or glitches. The mobile app sometimes experiences lag, and customizing specific workflows is not as flexible as I would like.
— g2.com
Users appreciate the intuitive interface and that implementation does not take much time. We really liked the ease of use of the system, as it offers a very intuitive interface... implementation did not take us much time.
— g2.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, free tier availability, and hidden costs relative to the features provided.
What We Found
Workiz offers a generous free plan for small teams but paid plans have a high starting price point compared to competitors, with additional per-user costs.
Score Rationale
The score acknowledges the value of the free plan but is limited by the high entry cost for paid tiers ($225+/mo) and extra fees for additional users.
Supporting Evidence
Adding users beyond the plan limit incurs additional monthly fees. To add more team members, it costs $46/user/month on the Standard plan
— connecteam.com
The 'Standard' plan starts at $225/month (billed annually) for up to 5 users, which is higher than some competitors. Standard ($225/month + $45/additional user)... Workiz, on the other hand, starts at $45 per month, per user.
— connecteam.com
Workiz offers a 'Lite' plan that is free for up to 2 users. Lite. Up to 2 members. The lite kit. Free
— workiz.com
8.8
Category 5: Communication & AI Features
What We Looked For
We look for seamless connections with accounting software, payment gateways, and lead generation platforms relevant to plumbers.
What We Found
The platform supports essential integrations including QuickBooks (Desktop & Online), Angi, Thumbtack, and Zapier, facilitating a connected workflow.
Score Rationale
A solid score reflects the presence of critical industry integrations like QuickBooks and Local Services Ads, ensuring the software fits well into existing tech stacks.
Supporting Evidence
Zapier integration allows connection to over 8000 other apps. Quickly connect QuickBooks Online and Workiz with over 8000 apps on Zapier
— zapier.com
The ecosystem includes integrations with lead sources like Angi, Thumbtack, and Google Local Services Ads. Win more jobs with tools like Genius Answering, Angi, Thumbtack, and Google's Local Services Ads.
— g2.com
Workiz integrates with both QuickBooks Online and Desktop. Whether you're using QuickBooks Online or Desktop, Workiz works seamlessly with it to keep your books up to date
— workiz.com
Call masking protects privacy by preventing techs and clients from seeing actual phone numbers. Call masking is a Workiz Phone feature that provides your techs and clients with a greater degree of privacy
— help.workiz.com
Genius AI features include call transcription, summary, and automated upsell suggestions. I transcribe the calls. and then I send you a nice summary message with all the important points. and it even give you some suggestion for upselles.
— youtube.com
The platform features a built-in phone system with call masking, recording, and flows. Workiz isn't just the best scheduling and managing solution... it also has a built-in, one-of-a-kind phone system designed for service businesses
— help.workiz.com
Integrates with QuickBooks and other essential tools, enhancing operational efficiency.
— workiz.com
9.0
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users have expressed frustration with customer support response times and the migration process.
Impact: This issue had a noticeable impact on the score.
Eworks Manager Plumbing Software is a niche-focused HR Management solution designed for the plumbing industry. It efficiently manages workforce, assigns and schedules jobs, and handles recurring tasks, addressing the unique operational and HR complexities of the plumbing sector.
Eworks Manager Plumbing Software is a niche-focused HR Management solution designed for the plumbing industry. It efficiently manages workforce, assigns and schedules jobs, and handles recurring tasks, addressing the unique operational and HR complexities of the plumbing sector.
TOP TECH MANAGEMENT
Best for teams that are
SMEs needing asset management and vehicle tracking alongside job management
Companies looking to digitize compliance certificates and documents
Businesses requiring a paperless office solution with CRM features
Skip if
Users prioritizing a modern, sleek, and highly intuitive user interface
Teams heavily reliant on complex mobile workflows in poor signal areas
Small businesses wanting a very simple, low-feature solution
Expert Take
Our analysis shows Eworks Manager stands out for plumbing professionals by integrating vehicle tracking and Gas Safety Certificates directly into the core platform, eliminating the need for separate subscriptions. Research indicates the full offline mode is a critical asset for field technicians working in areas with poor connectivity. While the interface has received some criticism, the transparent pricing model that includes training and support offers significant value for growing service businesses.
Pros
Full offline mobile app functionality
Built-in Gas Safety Certificates
Includes vehicle tracking features
Transparent pricing includes support
Two-way Xero & Sage sync
Cons
Mediocre iOS app rating (3.2/5)
Interface described as inconvenient
Slow loading times reported
Declining Crozdesk user trend
Limited G2 review volume
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like job scheduling, quoting, and asset management.
What We Found
Eworks Manager offers a comprehensive suite including lead management, CRM, asset management, and vehicle tracking alongside standard job management tools.
Score Rationale
The inclusion of built-in vehicle tracking and asset management alongside standard job dispatching places it high in capability, though it competes in a crowded market.
Supporting Evidence
Offers both Vehicle Tracking and Live Mobile Tracking to monitor field staff. Eworks Manager offers both Vehicle Tracking and Live Mobile Tracking. Both tracking features enable you to see the live location of the plumbers in the field.
— eworksmanager.co.uk
System includes Lead Management, Asset Management, Quoting, CRM, ERP, and Vehicle Tracking. Our system also includes a range of other beneficial features such as: Lead Management. Asset Management. Quoting and Invoicing Solution. CRM System. ERP System.
— crozdesk.com
Supports recurring job scheduling, a critical feature for maintenance tasks.
— eworksmanager.com
Industry-specific features for plumbing workforce management are documented on the official website.
— eworksmanager.com
8.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user reviews, third-party ratings, and established market presence to gauge reliability.
What We Found
The product holds a strong 4.8/5 on Trustpilot but shows mixed results on other platforms like Crozdesk and the Apple App Store.
Score Rationale
While Trustpilot reviews are excellent, lower scores on the App Store and Crozdesk prevent a top-tier credibility score.
Supporting Evidence
Crozdesk score is 67/100 with a noted declining user trend. Eworks Manager currently scores 67/100... The score for this software has declined over the past month.
— crozdesk.com
Rated 4.8 out of 5 stars on Trustpilot based on 19 reviews. TrustScore 4.8 | 19 reviews
— trustpilot.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess interface design, ease of use, and quality of customer support resources.
What We Found
Users praise the support team and training resources, though some reviews cite interface design issues and mobile app clumsiness.
Score Rationale
Excellent support resources including 24/7 email help balance out reported interface friction and mobile usability complaints.
Supporting Evidence
Some users find the interface design poor and task assignment inconvenient. Users find the poor interface design of Eworks Manager inconvenient, hindering task assignments and job access.
— g2.com
Support includes phone, live chat, and 24/7 email assistance. With our super friendly service team, you can inquire about our software via phone support, live website chat assistance... and email support available 24 hours.
— crozdesk.com
Offers a 14-day free trial to help users familiarize with the platform.
— eworksmanager.com
9.0
Category 4: Value, Pricing & Transparency
What We Looked For
We check for clear public pricing, hidden fees, and inclusion of essential support services.
What We Found
Pricing is fully transparent and competitive, starting at $150/month for 1-5 users with support and training included.
Score Rationale
The transparency of pricing combined with the inclusion of full support and training without extra fees merits a high score.
Supporting Evidence
Subscription price includes full support and free online training. Price Includes Full Support. Free online training.
— eworksmanager.com
Pricing for 1-5 users is listed at $150 USD per month. 1 - 5 Users USD $ 150 pm excl. TAX.
— eworksmanager.com
We look for industry-specific compliance features like gas safety certificates and digital forms.
What We Found
The software includes specific functionality for Gas Safety Certificates and digital compliance forms essential for plumbing.
Score Rationale
The dedicated ability to digitize Gas Safety Certificates and compliance documents directly addresses a critical niche requirement.
Supporting Evidence
Digital document service allows for paperless operations and on-site sign-offs. With our digital document service, you can go completely paperless and have customers sign off on work right there.
— eworksmanager.com
Enables creation of Gas Safety Certificates and compliance documents on mobile devices. Furthermore, digitise all your gas safety certificates so they can be filled in on your smartphone or tablet device.
— eworksmanager.co.uk
8.8
Category 6: Mobile Field Operations
What We Looked For
We evaluate mobile capabilities, specifically offline access and field data synchronization.
What We Found
The mobile app supports full offline mode, allowing technicians to work in remote areas and sync data upon reconnection.
Score Rationale
Offline functionality is a standout feature for field work, though the score is tempered by mixed app store ratings.
Supporting Evidence
Technicians can view job details, create quotes, and capture signatures via the app. Our Mobile App also allows your technicians to work offline... Use the Mobile App to capture signatures and generate accurate invoices.
— eworksmanager.co.za
Mobile app supports full offline mode, storing data locally until connection is restored. Our Mobile App allows for offline mode and saves your updates locally on your device. When your field workers regain an internet connection, the App will automatically sync.
— eworksmanager.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Crozdesk reports a declining user trend and a score of 67/100, which is lower than some competitors.
Impact: This issue had a noticeable impact on the score.
Housecall Pro is a comprehensive management software designed specifically for plumbing businesses. It simplifies scheduling, dispatching, and real-time updates, addressing the industry's need for efficient coordination and communication among team members and customers.
Housecall Pro is a comprehensive management software designed specifically for plumbing businesses. It simplifies scheduling, dispatching, and real-time updates, addressing the industry's need for efficient coordination and communication among team members and customers.
EFFICIENT DISPATCH
CLOUD CONVENIENCE
Best for teams that are
Small to mid-sized home service businesses (1-15 employees) needing simplicity
Teams wanting built-in marketing tools and automated customer communication
Companies looking for quick setup and an intuitive mobile app
Skip if
Large enterprises requiring complex custom workflows or inventory management
Businesses needing advanced job costing or deep reporting capabilities
Companies with over 50 employees where per-user costs may scale poorly
Expert Take
Our analysis shows Housecall Pro excels as an all-in-one solution for residential plumbing businesses, balancing ease of use with powerful dispatching and invoicing tools. Research indicates it is particularly strong for companies prioritizing customer experience through automated texts and online booking. While it relies on integrations for complex inventory needs, its seamless QuickBooks sync and robust mobile app make it a top-tier choice for modernizing field operations.
Pros
Intuitive interface that is easy to learn
Seamless QuickBooks Online and Desktop integration
Robust mobile app with mobile check deposit
Large community of over 45,000 pros
Automated customer notifications and 'on my way' texts
Cons
Phone support requires expensive Essentials plan
No native inventory management (requires Ply integration)
Route optimization is a paid add-on
Offline mode is view-only (no editing)
QuickBooks sync is one-way for some data
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate core plumbing workflows including scheduling, dispatching, price book management, and invoicing capabilities.
What We Found
Housecall Pro delivers a robust suite for scheduling, dispatching, and invoicing, but relies on integrations for inventory and advanced routing.
Score Rationale
The score is high due to strong core features, but capped below 9.0 because native inventory management and route optimization are absent or require add-ons.
Supporting Evidence
Route optimization is not a native core feature and requires the 'Beeline Routes' add-on or integration. it doesn't have route optimization built into the platform. if you want the same features... you'll have to connect with a service called Beline Routes
— youtube.com
Inventory management is not built-in natively but requires an integration with Ply. By syncing Ply with Housecall Pro, all materials and categories from HCP Price Book will be added to the Ply catalog.
— help.housecallpro.com
Core features include scheduling, dispatching, estimates, invoicing, and a visual price book. Plumbing scheduling & dispatching software... Drag and drop work orders... Price Book.
— housecallpro.com
Integrates with Quickbooks for streamlined financial management, as listed in the company’s integration directory.
— housecallpro.com
Documented in official product documentation, Housecall Pro offers industry-specific features like real-time scheduling and dispatching tailored for plumbing businesses.
— housecallpro.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, user base size, years in operation, and third-party review sentiment.
What We Found
The platform is a market leader serving over 45,000 businesses with high ratings across major review platforms.
Score Rationale
A score of 9.2 reflects its massive user base and consistently high ratings (4.7/5 on Capterra), establishing it as a top-tier trusted solution.
Supporting Evidence
It holds a 4.7-star rating on Capterra. Capterra Rating: 4.7/5 – High scores for ease of use, customer support, and automation tools
— contractorplus.app
The company was founded in 2013. Housecall Pro was founded in 2013
— g2.com
Housecall Pro serves over 45,000 home service businesses. Housecall Pro serves over 45,000 HVAC, Plumbing, Electrical, Cleaning, and other home service businesses.
— housecallpro.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine the interface design, ease of onboarding, mobile app usability, and quality of customer support.
What We Found
Users consistently praise the intuitive interface and ease of use, though direct phone support is restricted to higher-tier plans.
Score Rationale
The score approaches 9.0 for its excellent UX and mobile design, but is slightly penalized because phone support is not available on the Basic plan.
Supporting Evidence
Live phone support is only available on 'Essentials' and 'Max' plans, not the 'Basic' plan. Phone Support, Same hours, Essentials & MAX only.
— saasworthy.com
Reviewers cite the user-friendly interface and ease of onboarding as key strengths. Reviewers find the mobile app intuitive and useful for field technicians.
— getapp.com
The mobile app ensures plumbers can stay connected and organized on the go, as outlined in product documentation.
— housecallpro.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, contract requirements, and the inclusion of essential features in base plans.
What We Found
While base pricing is transparent, significant costs accumulate through necessary add-ons and feature gating (e.g., QuickBooks sync).
Score Rationale
The score is 8.5 because while the entry price ($59) is low, essential features like QuickBooks sync and GPS are locked behind the $149+ plan or paid add-ons.
Supporting Evidence
Key features like Sales Proposals and Recurring Service Plans are paid add-ons on lower tiers. Sales Proposal — $40 per month. Recurring service plans — $40 per month.
— connecteam.com
The Basic plan starts at $59/month but excludes QuickBooks integration. Basic ($69-79/mo)... But no GPS tracking, no QuickBooks integration... Essentials ($149-189/mo): This is where Housecall Pro becomes functional for real businesses.
— fieldcamp.ai
Pricing starts at $65/month with custom pricing for larger companies, as stated on the official pricing page.
— housecallpro.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate connectivity with accounting software, suppliers, and third-party tools critical for plumbing operations.
What We Found
The platform offers strong integrations with QuickBooks (Online & Desktop), Ply for inventory, and Zapier for automation.
Score Rationale
A strong 9.0 score is justified by the robust QuickBooks integration (despite some sync limitations) and the strategic partnership with Ply for inventory.
Supporting Evidence
The platform connects with Zapier, Mailchimp, and Thumbtack. Zapier connects Housecall Pro with your favorite apps... Thumbtack... QuickBooks.
— housecallpro.com
Inventory management is handled through a dedicated integration with Ply. Ply seamlessly integrates with Housecall Pro to give your business complete control over both front-end operations and back-end supply management.
— getply.com
Housecall Pro integrates with both QuickBooks Online and Desktop. Housecall Pro provides seamless integration with both QuickBooks Online and Desktop.
— housecallpro.com
Listed in the company’s integration directory, Housecall Pro supports integrations with multiple platforms including Quickbooks.
— housecallpro.com
8.8
Category 6: Mobile Field Operations & Offline Capabilities
What We Looked For
We assess the mobile app's functionality for technicians, including offline access, payments, and job management.
What We Found
The mobile app is powerful for dispatch and payments, but offline functionality is limited to viewing data rather than full editing.
Score Rationale
The score is 8.8 due to the app's high rating and feature set, but the inability to edit or create jobs while offline prevents a higher score.
Supporting Evidence
Technicians can process payments and deposit checks directly via the mobile app. Process cards, checks, bank transfers, and financing with built-in tools... Deposit checks from your phone
— housecallpro.com
The mobile app allows technicians to view job details offline, but editing is not supported. Jobs are the only area of the app where data can be stored. Editing without cell service or WiFi connection is not supported at this time.
— help.housecallpro.com
Outlined in published support documentation, Housecall Pro offers comprehensive onboarding resources and support.
— housecallpro.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Live phone support is not available on the Basic plan, forcing lower-tier users to rely solely on chat or email support.
Impact: This issue had a noticeable impact on the score.
Offline mode is limited to 'view-only' access for job details; technicians cannot create new jobs, edit existing ones, or sync changes until connectivity is restored.
Impact: This issue caused a significant reduction in the score.
Significant 'cost creep' exists as essential features like QuickBooks sync, GPS tracking, and sales proposals are either gated behind higher-tier plans ($149+) or require monthly add-on fees.
Impact: This issue caused a significant reduction in the score.
Planado is a dedicated job management software, specifically tailored for plumbing businesses. It optimizes operations by managing teams, automating scheduling, and aiding in business growth, precisely addressing the industry's need for efficient resource management.
Planado is a dedicated job management software, specifically tailored for plumbing businesses. It optimizes operations by managing teams, automating scheduling, and aiding in business growth, precisely addressing the industry's need for efficient resource management.
GROWTH CATALYST
Best for teams that are
Plumbing teams prioritizing field quality control and standardized checklists
Businesses needing strict photo reporting and technician accountability
Companies looking to enforce specific workflows for field workers
Skip if
Businesses looking for a comprehensive all-in-one marketing and sales suite
Teams needing extensive native integrations beyond basic accounting
Our analysis shows Planado stands out for its pragmatic 'pay-for-active-users' pricing model, which significantly reduces costs for teams with many view-only staff. Research indicates its offline mobile capabilities are robust, ensuring plumbers can complete checklists and reports even in basements without signal. While it lacks the specialized sales tools of expensive competitors, it delivers exceptional value for operational management.
Pros
Offline mobile app functionality
Free licenses for view-only users
Affordable per-user pricing model
Customizable checklists and forms
Real-time GPS and mileage tracking
Cons
No native flat-rate price book
Low review volume on major sites
Deep integrations often require Zapier
Limited native CRM connectors
Advanced features locked to Pro plan
This score is backed by structured Google research and verified sources.
Overall Score
9.0/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate core plumbing features like scheduling, dispatching, mobile checklists, and job tracking capabilities.
What We Found
Planado delivers robust field service management with real-time scheduling, GPS tracking, and customizable checklists, though it lacks some specialized plumbing sales tools.
Score Rationale
The product scores highly for its comprehensive core operational features, though it falls slightly short of a perfect score due to the absence of a native flat-rate price book.
Supporting Evidence
The platform supports recurring jobs and customizable checklists to ensure service consistency. Different scenarios and work types (single, multi-stage, recurring)... The built-in job checklists ensure that workers won't overlook any tasks.
— planado.app
Features include task management, scheduling, employee GPS tracking, and a mobile app for field workers. Key features: Tasks management, Scheduling, Employee GPS tracking, Employee's mobile app, Checklists & reports.
— planado.app
The ability to attach photos and documents to jobs is outlined in the platform's feature set, enhancing task clarity.
— planado.app
Documented in official product documentation, Planado offers automated scheduling and team management tailored for plumbing businesses.
— planado.app
8.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user reviews, market presence, and company history to gauge reliability and trust.
What We Found
Planado has a positive but limited footprint on major review platforms compared to industry giants, indicating a smaller but satisfied user base.
Score Rationale
While user sentiment is excellent (often 5/5), the relatively low volume of reviews on major platforms like G2 and Capterra limits the score compared to market leaders.
Planado holds a 5.0/5 rating on GetApp based on a small sample of user reviews. Planado. 5.0 (5). Planado leads a digital transformation of your business.
— getapp.com
9.0
Category 3: Usability & Customer Experience
What We Looked For
We analyze the interface design, mobile app ease of use, and customer support responsiveness.
What We Found
Users consistently praise the intuitive interface and the mobile app's ease of use, particularly for field technicians.
Score Rationale
The score reflects strong user feedback regarding the simplicity of the mobile app and the effectiveness of the dispatcher interface.
Supporting Evidence
The mobile app allows workers to complete jobs, fill reports, and view maps seamlessly. Completing jobs on your phone... Filling in the report... Map in the mobile aplication
— planado.app
Users report the dispatcher interface and mobile app are convenient and user-friendly. The dispatcher interface and mobile app are both convenient and user friendly.
— softwarefinder.com
The mobile app allows field workers to access job details on the go, improving usability for plumbing teams.
— planado.app
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, hidden fees, free trials, and overall value for money.
What We Found
Planado offers a highly transparent, affordable per-user pricing model with a free trial and free licenses for non-active users.
Score Rationale
This category receives a high score due to its competitive entry price (~$12/mo) and the generous policy of not charging for view-only users.
Supporting Evidence
Companies only pay for employees who enter data; view-only users are free. Managers, marketers, installers and other employees, who use application only to view job information, reports or any other data get to use Planado free of charge.
— planado.app
Pricing starts at approximately $12 per user/month for the Basic plan. Starting from: $12.00/month. Pricing model: Subscription.
— getapp.com
Pricing is based on team size, starting at $29/month for teams up to 15, with enterprise options available.
— planado.app
8.7
Category 5: Field Operations & Offline Reliability
What We Looked For
We investigate connectivity with accounting software, CRMs, and third-party tools.
What We Found
Planado connects to major software via Zapier and API, though direct native integrations are less prominent than in some enterprise competitors.
Score Rationale
While Zapier opens up 3000+ integrations, the reliance on it for common connections (like some CRM data) prevents a higher score compared to native syncs.
Supporting Evidence
The Pro plan includes API & Webhooks support for custom integrations. Pro... Key features: All Standart features, plus: CRM integration... API & Webhooks.
— planado.app
Integration with third-party apps is primarily handled through Zapier, API, and Webhooks. Gain access to over 3000 ready-made integrations and seamlessly connect Planado... via Zapier.
— planado.app
Dispatchers can track workers' real-time location and mileage. Monitor your plumbers' movements during work hours... GPS location tracking helps calculate mileage.
— planado.app
The mobile app works offline, saving data locally and syncing when internet is available. Planado mobile app remains operational even when your smartphone loses connection... all the data will be saved in your smartphone's memory.
— planado.app
9.1
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published support documentation, Planado offers comprehensive onboarding resources for new users.
— planado.app
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has a significantly lower volume of public reviews on major platforms (G2, Capterra) compared to market leaders, making long-term enterprise reliability harder to verify.
Impact: This issue had a noticeable impact on the score.
Users have noted that connecting custom systems or certain CRMs can require Zapier or API work rather than being a simple one-click native integration.
Impact: This issue had a noticeable impact on the score.
Planado lacks a specialized 'flat-rate price book' feature natively, which is a standard sales tool in premium plumbing software for presenting 'good-better-best' options.
Impact: This issue caused a significant reduction in the score.
mHelpDesk is a field service automation software solution designed specifically for plumbing contractors. It eliminates time-consuming manual processes, allowing plumbers to concentrate on their core tasks. It provides features like job scheduling, invoicing, and customer management, directly addressing the industry's unique operational needs.
mHelpDesk is a field service automation software solution designed specifically for plumbing contractors. It eliminates time-consuming manual processes, allowing plumbers to concentrate on their core tasks. It provides features like job scheduling, invoicing, and customer management, directly addressing the industry's unique operational needs.
LICENSE LEADER
Best for teams that are
Medium-sized businesses needing strong automation and CRM features
Teams requiring offline access and robust custom reporting capabilities
Companies wanting to automate lead management and customer contact
Skip if
Small teams or startups due to higher price points and complexity
Users looking for a modern, visually appealing user interface
Businesses needing a simple, lightweight scheduling tool
Expert Take
Our analysis shows mHelpDesk occupies a unique position for plumbing businesses that rely on QuickBooks Desktop, offering a rare two-way sync that many modern cloud competitors lack. Research indicates their 'Personal Success Coach' program provides exceptional onboarding support, mitigating the learning curve. While the interface is older, the documented offline capability ensures reliability for technicians working in basements or remote areas without signal.
Pros
Robust offline mode for field access
Two-way QuickBooks Desktop sync
Dedicated Personal Success Coach
Owned by Angi (market stability)
Automated recurring job management
Cons
Interface described as dated/old-school
No public pricing (opaque)
Mobile app battery/sync issues
No native payroll features
Pricey for very small teams
This score is backed by structured Google research and verified sources.
Overall Score
8.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We look for plumbing-specific features like flat-rate price books, offline mobile access, and recurring service management.
What We Found
mHelpDesk offers robust job management with a standout offline mode, recurring job automation, and equipment tracking, though it relies on imports for price books rather than offering a native visual catalog.
Score Rationale
The score reflects strong core functionality including rare offline capabilities, but is capped by the lack of modern visual sales tools found in newer competitors.
Supporting Evidence
The system allows for tracking customer equipment and service history, essential for plumbing maintenance. Easily keep track of the details related to all the customer equipment you work on. Access its service history on the go
— mhelpdesk.com
It supports recurring job scheduling to automate maintenance contracts and reminders. Our easy-to-use mHelpDesk Recurring Jobs feature helps you cut down your manual work... reminders will be sent to staff and customers
— mhelpdesk.com
The software includes an offline mode that allows technicians to work without a signal and sync automatically when connection is restored. When your phone loses data or wifi connection, you're able to continue updating information... As soon as connection is regained, the app syncs with the database
— mhelpdesk.com
Job scheduling and invoicing features are documented in the official product description, addressing key operational needs for plumbers.
— mhelpdesk.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established ownership, long-term market presence, and backing by major industry players.
What We Found
mHelpDesk is a long-standing player in the market (founded 2007) and was acquired by HomeAdvisor (now Angi), providing significant corporate backing and stability.
Score Rationale
The score is high due to the strong backing by Angi (IAC) and over 15 years in the market, despite some mixed user reviews on third-party sites.
Supporting Evidence
The company has been serving the industry for over 15 years. mHelpDesk has been in the industry for over fifteen years.
— fieldcamp.ai
mHelpDesk was acquired by HomeAdvisor (now Angi), a major player in the home services market. HomeAdvisor... announced today that it has acquired a majority stake in Mhelpdesk
— prnewswire.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive interfaces, reliable mobile performance, and ease of use for non-technical field staff.
What We Found
While the offline capability is a major usability asset, the interface is frequently described as 'old-school' and users have reported sync and battery issues with the mobile app.
Score Rationale
The score is impacted by reports of a dated interface and mobile app performance issues, despite the high utility of the offline feature.
Supporting Evidence
Users have reported technical issues with the mobile app, including battery drain and syncing problems. It never stops syncing so, it drains my battery faster than I can charge my device.
— play.google.com
Reviewers describe the interface design as dated compared to modern alternatives. Old-school interface design... the platform design can feel quite old-school.
— connecteam.com
Mobile access is highlighted in the product features, enhancing usability for field technicians.
— mhelpdesk.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear public pricing, flexible tiers, and competitive value for small-to-medium businesses.
What We Found
Pricing is not publicly listed and requires a demo, with third-party sources indicating a mid-to-high price point (starting around $169-$374/month) that may be pricey for very small teams.
Score Rationale
The score is lowered significantly by the lack of transparent pricing on the website and the relatively high entry cost for small teams.
Supporting Evidence
Third-party reviews indicate pricing can start around $169 to $374 per month depending on the plan. Based on our most recent analysis, mHelpDesk pricing starts at $169 (Monthly).
— selecthub.com
mHelpDesk does not publish pricing on their website, requiring customers to contact them. mHelpDesk has not provided pricing information for this product or service.
— g2.com
Pricing starts at $169/month with enterprise options, offering transparency but potentially costly for small businesses.
— mhelpdesk.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for deep accounting integrations, specifically with QuickBooks Desktop, which is critical for many plumbing businesses.
What We Found
mHelpDesk offers a rare and robust two-way sync with QuickBooks Desktop (not just Online), along with integrations for Angi leads.
Score Rationale
The score is high because the two-way QuickBooks Desktop sync is a premium feature often missing from cloud-native competitors, though the broader ecosystem is somewhat limited.
Supporting Evidence
The integration allows for two-way syncing of customers, products, and invoices. mHelpdesk supports a two-way sync with QuickBooks... When you receive data from QuickBooks into mHelpDesk we call this an import.
— forum.mhelpdesk.com
The software supports both QuickBooks Online and QuickBooks Desktop, a key differentiator. mHelpDesk is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online
— mhelpdesk.com
9.3
Category 6: Support, Training & Onboarding Resources
What We Looked For
We look for personalized support structures that help non-technical teams adopt complex software.
What We Found
mHelpDesk distinguishes itself with a 'Personal Success Coach' model and daily live webinars, providing a higher level of hand-holding than many SaaS competitors.
Score Rationale
This category receives the highest score due to the documented commitment to personalized onboarding via success coaches, which directly addresses adoption challenges.
Supporting Evidence
The company offers daily live webinars for training. We offer daily live webinars online to introduce our newest customers to the basics of mHelpDesk.
— mhelpdesk.com
Customers are assigned a personal success coach to guide them through onboarding. Work 1-on-1 with your personal success coach to guide you through our onboarding, and hold your hand every step of the way.
— mhelpdesk.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The user interface is frequently criticized in reviews as being 'old-school' or dated compared to modern competitors.
Impact: This issue had a noticeable impact on the score.
Arcoro's HR solution is specifically designed to meet the unique demands of the plumbing industry. It aids in hiring qualified technicians, managing licensing requirements, and streamlining field operations, thus ensuring seamless HR processes for plumbing contractors.
Arcoro's HR solution is specifically designed to meet the unique demands of the plumbing industry. It aids in hiring qualified technicians, managing licensing requirements, and streamlining field operations, thus ensuring seamless HR processes for plumbing contractors.
REAL-TIME COORDINATION
MOBILE MASTERY
Best for teams that are
Construction and plumbing firms needing specialized HR and compliance tools
Companies managing complex applicant tracking, onboarding, and benefits
Businesses requiring robust time tracking for compliance and payroll
Skip if
Small service teams looking solely for job dispatch and invoicing software
Companies wanting a single all-in-one tool for both field ops and HR
Businesses with very simple workforce management needs
Expert Take
Arcoro's HR solution is a game-changer for the plumbing industry. It addresses the industry-specific challenges, such as finding skilled technicians and managing licenses, with precision. Its purpose-built software makes HR processes smooth and efficient, allowing plumbing contractors to focus more on their core operations. The software's ability to streamline field operations is a distinctive feature that is immensely beneficial for plumbing professionals. Its industry-specific features make it an essential tool for plumbing contractors.
Pros
Industry-specific features
Effective recruitment tools
Comprehensive license management
Streamlined field operations
Automated HR processes
Cons
Pricing isn't transparent
May require training for optimal use
Limited customization options
This score is backed by structured Google research and verified sources.
Overall Score
8.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in HR Management Software for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.5
Category 1: Usability & Customer Experience
What We Looked For
We look for an intuitive interface that simplifies complex tasks for both office administrators and field technicians.
What We Found
While the mobile app is praised for field use, the desktop interface is frequently criticized for being 'click-heavy' and difficult to navigate.
Score Rationale
The score is penalized because multiple user reviews cite a steep learning curve and a user interface that requires excessive clicks to perform basic tasks.
Supporting Evidence
Field employees find the mobile app easy to use for time tracking. Easy to use; setup is quick and easy; employees can access via mobile app
— g2.com
Users report the interface can be cumbersome, requiring many clicks to navigate between tabs. you have to click through so many tabs and links to get to where you want to be…. it is easy to get lost in the system
— b2breviews.com
Outlined in product documentation, the platform automates HR processes, reducing manual workload.
— arcoro.com
8.2
Category 2: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing structures and transparent contract terms suitable for contractors of various sizes.
What We Found
Pricing is not publicly available and requires a custom quote; some users have reported frustration with refund policies and contract terms.
Score Rationale
The score is lower due to the complete lack of public pricing transparency, which is common in enterprise software but a friction point for buyers.
Supporting Evidence
Some users have reported issues with obtaining refunds after finding the software unsuitable. The final straw for us was that it took us a 5 weeks to figure all this out... we were still denied even a partial refund.
— getapp.com
Arcoro does not provide public pricing details and requires a custom quote. Pricing details not provided by the developer.
— softwareconnect.com
We look for deep, reliable connections with construction-specific ERPs and project management software.
What We Found
Arcoro offers extensive pre-built integrations with major construction ERPs like Sage, Viewpoint, and CMiC, as well as Procore.
Score Rationale
The score is high because Arcoro claims to offer the most ERP integrations of any HR software provider in the construction niche.
Supporting Evidence
The integration with Procore allows for near real-time syncing of employee data. Arcoro's cloud-based, modular HR software now offers a near real-time connection with Procore.
— go.arcoro.com
Arcoro integrates with leading construction ERPs including Sage, Viewpoint, and Procore. Arcoro offers pre-built integrations with leading construction ERPs and payroll systems (including CMiC, Sage, Viewpoint, and Procore)
— hrmsworld.com
It manages complex union payroll requirements and multi-state tax compliance. Navigate complex requirements, including certified payroll reporting, prevailing wage calculations, multi-state taxation and union-specific deductions
— arcoro.com
The system automates certified payroll reporting, including Federal Form WH-347. The Certified Payroll report found in Arcoro Payroll allows you to generate the report in two formats: WH-347
— arcoro.com
Listed in the company's integration directory, Arcoro HR integrates with popular payroll systems.
— arcoro.com
9.2
Category 4: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
The software streamlines field operations, enhancing efficiency for plumbing professionals, as outlined in the product's feature set.
— arcoro.com
Documented in official product documentation, Arcoro HR offers comprehensive license management tailored for plumbing contractors.
— arcoro.com
8.9
Category 5: Market Credibility & Trust Signals
9.0
Category 6: Industry Leadership & Innovation
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is not transparent (quote-based only), and some users report strict no-refund policies even after failed implementations.
Impact: This issue had a noticeable impact on the score.
Products in the HR Management Software for Plumbers category are evaluated based on documented features like scheduling, payroll processing, and compliance tracking. Additionally, compatibility with other business systems and integration capabilities are considered. Pricing transparency is assessed to ensure clear cost understanding. Third-party customer feedback is reviewed to gauge user satisfaction and real-world application of the software in plumbing businesses.
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Score Breakdown
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Deep Research
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