Search Categories

CFML PROCESSING: {ts '2025-12-31 11:50:40'}

We review products independently. We may earn a commission if you buy through our links, at no extra cost to you. Learn more

Customer Success Management Platforms for Staffing Agencies Reviews: 13 Best Options for 2025

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

This is one slice of the topic — the full Customer Success Management Platforms list is available here.

Customer Success Management Platforms for Staffing Agencies
Albert Richer

In the intricate world of staffing agencies, the rhythm of daily operations is often dictated by an unyielding tempo of candidate sourcing, screening, and placement. There exists a constant juggling act between managing candidates' expectations, responding to employers' needs, and maintaining compliance with ever-changing employment laws. In the intricate world of staffing agencies, the rhythm of daily operations is often dictated by an unyielding tempo of candidate sourcing, screening, and placement. There exists a constant juggling act between managing candidates' expectations, responding to employers' needs, and maintaining compliance with ever-changing employment laws.

Similar Categories
1
Expert Score
9.0 / 10
378
146
1
ChurnZero Customer Success Software
9.0

ChurnZero Customer Success Software

ChurnZero Customer Success Software
View Website
Custom pricing based on customer needs

Why We Love It

ChurnZero is specifically designed to address the key challenge in the staffing agencies industry: client churn. It uses AI to provide valuable insights into client behavior, enabling agencies to build stronger relationships and take proactive action to prevent churn. The time-saving automation features allow teams to focus on what really matters - their clients. The ability to drive revenue growth is a significant plus for industry professionals.

Pros

  • AI-driven insights
  • Proactive churn prevention
  • Time saving automation features
  • Stronger client relationships
  • Revenue growth facilitation

Cons

  • Might require some technical know-how
  • Lack of upfront pricing information

Custom pricing based on customer needs

ChurnZero uses AI to analyze and interpret your customer data, helping staffing agencies reduce client turnover and build stronger relationships. By predicting client behavior, ChurnZero equips agencies with the insights needed to take proactive actions, ultimately driving revenue growth.

Pros

  • AI-driven insights
  • Proactive churn prevention
  • Time saving automation features
  • Stronger client relationships
  • Revenue growth facilitation

Cons

  • Might require some technical know-how
  • Lack of upfront pricing information

Why We Love It

ChurnZero is specifically designed to address the key challenge in the staffing agencies industry: client churn. It uses AI to provide valuable insights into client behavior, enabling agencies to build stronger relationships and take proactive action to prevent churn. The time-saving automation features allow teams to focus on what really matters - their clients. The ability to drive revenue growth is a significant plus for industry professionals.

Pros

  • AI-driven insights
  • Proactive churn prevention
  • Time saving automation features
  • Stronger client relationships
  • Revenue growth facilitation

Cons

  • Might require some technical know-how
  • Lack of upfront pricing information

Why We Love It

ChurnZero is specifically designed to address the key challenge in the staffing agencies industry: client churn. It uses AI to provide valuable insights into client behavior, enabling agencies to build stronger relationships and take proactive action to prevent churn. The time-saving automation features allow teams to focus on what really matters - their clients. The ability to drive revenue growth is a significant plus for industry professionals.

Custom pricing based on customer needs

ChurnZero uses AI to analyze and interpret your customer data, helping staffing agencies reduce client turnover and build stronger relationships. By predicting client behavior, ChurnZero equips agencies with the insights needed to take proactive actions, ultimately driving revenue growth.

2
Expert Score
8.6 / 10
651
38
INSIGHTFUL INTEGRATION
EFFICIENCY BOOSTER
2
Planhat Customer Platform
8.6

Planhat Customer Platform

Planhat Customer Platform
View Website
Pricing on request, Free demo available
INSIGHTFUL INTEGRATION
EFFICIENCY BOOSTER

Why We Love It

Planhat stands out for its comprehensive, industry-specific features that empower staffing agencies to work better. Its sophisticated data integration and AI technologies provide powerful insights into customer behavior, which can optimize client relationships and improve placement success rates. Furthermore, its collaborative tools facilitate seamless team work, making it a holistic solution for improving operational efficiency in the staffing industry.

Pros

  • Unified customer management
  • AI-powered insights
  • Strong data integration features
  • Collaborative tools
  • Industry-specific capabilities

Cons

  • No transparent pricing information
  • May be complex for beginners

Pricing on request, Free demo available

Planhat is a unified customer platform specifically designed to streamline operations and improve customer success for staffing agencies. With its robust data integration, AI technologies, and collaborative features, it addresses the unique needs of the industry such as managing client relationships, tracking candidate placements and optimizing operational efficiency.

Pros

  • Unified customer management
  • AI-powered insights
  • Strong data integration features
  • Collaborative tools
  • Industry-specific capabilities

Cons

  • No transparent pricing information
  • May be complex for beginners
INSIGHTFUL INTEGRATION
EFFICIENCY BOOSTER

Why We Love It

Planhat stands out for its comprehensive, industry-specific features that empower staffing agencies to work better. Its sophisticated data integration and AI technologies provide powerful insights into customer behavior, which can optimize client relationships and improve placement success rates. Furthermore, its collaborative tools facilitate seamless team work, making it a holistic solution for improving operational efficiency in the staffing industry.

Pros

  • Unified customer management
  • AI-powered insights
  • Strong data integration features
  • Collaborative tools
  • Industry-specific capabilities

Cons

  • No transparent pricing information
  • May be complex for beginners

Why We Love It

Planhat stands out for its comprehensive, industry-specific features that empower staffing agencies to work better. Its sophisticated data integration and AI technologies provide powerful insights into customer behavior, which can optimize client relationships and improve placement success rates. Furthermore, its collaborative tools facilitate seamless team work, making it a holistic solution for improving operational efficiency in the staffing industry.

Pricing on request, Free demo available

Planhat is a unified customer platform specifically designed to streamline operations and improve customer success for staffing agencies. With its robust data integration, AI technologies, and collaborative features, it addresses the unique needs of the industry such as managing client relationships, tracking candidate placements and optimizing operational efficiency.

3
Expert Score
8.4 / 10
735
117
RETENTION ROCKSTAR
3
Gong Customer Success Software
8.4

Gong Customer Success Software

Gong Customer Success Software
View Website
Custom pricing available upon contact
RETENTION ROCKSTAR

Why We Love It

Gong’s customer success software stands out for its AI-powered analysis of customer conversations. In the staffing industry, understanding the client's needs and preferences is paramount. The AI insights help CSMs to effectively address customer needs and enhance their service quality. Moreover, Gong's platform is easy to use and comes with dedicated support, making it a beloved tool among industry professionals.

Pros

  • Detailed customer interaction insights
  • AI-powered analysis
  • Tailored for staffing agencies
  • User-friendly interface
  • Reliable support

Cons

  • No transparent pricing model
  • Requires initial training
  • Dependent on conversation data

Custom pricing available upon contact

Designed specifically with the staffing agencies in mind, Gong provides deep insights into customer interactions. The AI-powered analysis of these dialogues helps customer success managers (CSMs) identify patterns, preferences, and pain points of their clients, enabling a more personalized and effective service. This is crucial in the staffing industry, where understanding and meeting client needs is the key to success.

Pros

  • Detailed customer interaction insights
  • AI-powered analysis
  • Tailored for staffing agencies
  • User-friendly interface
  • Reliable support

Cons

  • No transparent pricing model
  • Requires initial training
  • Dependent on conversation data
RETENTION ROCKSTAR

Why We Love It

Gong’s customer success software stands out for its AI-powered analysis of customer conversations. In the staffing industry, understanding the client's needs and preferences is paramount. The AI insights help CSMs to effectively address customer needs and enhance their service quality. Moreover, Gong's platform is easy to use and comes with dedicated support, making it a beloved tool among industry professionals.

Pros

  • Detailed customer interaction insights
  • AI-powered analysis
  • Tailored for staffing agencies
  • User-friendly interface
  • Reliable support

Cons

  • No transparent pricing model
  • Requires initial training
  • Dependent on conversation data

Why We Love It

Gong’s customer success software stands out for its AI-powered analysis of customer conversations. In the staffing industry, understanding the client's needs and preferences is paramount. The AI insights help CSMs to effectively address customer needs and enhance their service quality. Moreover, Gong's platform is easy to use and comes with dedicated support, making it a beloved tool among industry professionals.

Custom pricing available upon contact

Designed specifically with the staffing agencies in mind, Gong provides deep insights into customer interactions. The AI-powered analysis of these dialogues helps customer success managers (CSMs) identify patterns, preferences, and pain points of their clients, enabling a more personalized and effective service. This is crucial in the staffing industry, where understanding and meeting client needs is the key to success.

4
Expert Score
8.4 / 10
700
46
TALENT TRACKER
4
Crelate Staffing Firms Solution
8.4

Crelate Staffing Firms Solution

Crelate Staffing Firms Solution
View Website
Pricing starts at $69/user/month, with more advanced plans available
TALENT TRACKER

Why We Love It

Crelate for Staffing Firms addresses the unique needs of recruitment agencies by automating tasks, managing candidate data, and integrating background checks into the process. Its client portal allows for collaborative and transparent hiring, making it an indispensable tool in the staffing industry. The timekeeping feature further enhances operational efficiency, making this solution a favorite among industry professionals.

Pros

  • Streamlined recruitment process
  • Automated tasks
  • Integrated background checks
  • Timekeeping
  • Client portal

Cons

  • No free trial
  • May require some training for full utilization
  • Pricing per user might be high for small firms

Pricing starts at $69/user/month, with more advanced plans available

Crelate for Staffing Firms is a specialized SaaS solution designed to automate tasks, manage candidate data, and streamline recruitment processes for staffing firms. It integrates with Checkr for comprehensive background checks, offers timekeeping features, and provides a client portal for enhanced customer engagement.

Pros

  • Streamlined recruitment process
  • Automated tasks
  • Integrated background checks
  • Timekeeping
  • Client portal

Cons

  • No free trial
  • May require some training for full utilization
  • Pricing per user might be high for small firms
TALENT TRACKER

Why We Love It

Crelate for Staffing Firms addresses the unique needs of recruitment agencies by automating tasks, managing candidate data, and integrating background checks into the process. Its client portal allows for collaborative and transparent hiring, making it an indispensable tool in the staffing industry. The timekeeping feature further enhances operational efficiency, making this solution a favorite among industry professionals.

Pros

  • Streamlined recruitment process
  • Automated tasks
  • Integrated background checks
  • Timekeeping
  • Client portal

Cons

  • No free trial
  • May require some training for full utilization
  • Pricing per user might be high for small firms

Why We Love It

Crelate for Staffing Firms addresses the unique needs of recruitment agencies by automating tasks, managing candidate data, and integrating background checks into the process. Its client portal allows for collaborative and transparent hiring, making it an indispensable tool in the staffing industry. The timekeeping feature further enhances operational efficiency, making this solution a favorite among industry professionals.

Pricing starts at $69/user/month, with more advanced plans available

Crelate for Staffing Firms is a specialized SaaS solution designed to automate tasks, manage candidate data, and streamline recruitment processes for staffing firms. It integrates with Checkr for comprehensive background checks, offers timekeeping features, and provides a client portal for enhanced customer engagement.

5
Expert Score
8.2 / 10
362
160
5
Customer Success Recruiters
8.2

Customer Success Recruiters

Customer Success Recruiters
View Website
Contact for pricing

Why We Love It

Comprehensive solution for Customer Success Management Platforms for Staffing Agencies needs

Pros

  • Feature-rich
  • Cloud-based
  • Scalable

Cons

  • Learning curve
  • Pricing varies

Contact for pricing

A SaaS solution for Customer Success Management Platforms for Staffing Agencies

Pros

  • Feature-rich
  • Cloud-based
  • Scalable

Cons

  • Learning curve
  • Pricing varies

Why We Love It

Comprehensive solution for Customer Success Management Platforms for Staffing Agencies needs

Pros

  • Feature-rich
  • Cloud-based
  • Scalable

Cons

  • Learning curve
  • Pricing varies

Why We Love It

Comprehensive solution for Customer Success Management Platforms for Staffing Agencies needs

Contact for pricing

A SaaS solution for Customer Success Management Platforms for Staffing Agencies

6
Expert Score
8.2 / 10
631
155
CUSTOM WORKFLOW GENIUS
6
Agentforce Recruiting CRM
8.2

Agentforce Recruiting CRM

Agentforce Recruiting CRM
View Website
Enterprise pricing available
CUSTOM WORKFLOW GENIUS

Why We Love It

Agentforce Recruiting CRM is a game-changer for the recruitment industry. It understands the complexities of the recruitment process and provides a solution that not only saves time but also improves results. The software's powerful automation features take care of repetitive tasks, allowing recruiters to focus on what they do best. Its data analytics provide insightful reports and predictions, giving recruiters a clear edge in their decision-making process.

Pros

  • Powerful automation features
  • Intelligent data analytics
  • Seamless integration with other Salesforce products
  • 24/7 customer support
  • Customizable workflows

Cons

  • May be complex for beginners
  • Pricing may be high for small businesses
  • Limited customization options

Enterprise pricing available

Agentforce Recruiting CRM, a Salesforce product, is a tailored solution for staffing agencies that streamlines the process of connecting clients, sellers, talent, and recruiters. It enhances efficiency and accelerates placement velocity by leveraging automation and intelligent data analytics, addressing the unique challenges in the recruitment industry.

Pros

  • Powerful automation features
  • Intelligent data analytics
  • Seamless integration with other Salesforce products
  • 24/7 customer support
  • Customizable workflows

Cons

  • May be complex for beginners
  • Pricing may be high for small businesses
  • Limited customization options
CUSTOM WORKFLOW GENIUS

Why We Love It

Agentforce Recruiting CRM is a game-changer for the recruitment industry. It understands the complexities of the recruitment process and provides a solution that not only saves time but also improves results. The software's powerful automation features take care of repetitive tasks, allowing recruiters to focus on what they do best. Its data analytics provide insightful reports and predictions, giving recruiters a clear edge in their decision-making process.

Pros

  • Powerful automation features
  • Intelligent data analytics
  • Seamless integration with other Salesforce products
  • 24/7 customer support
  • Customizable workflows

Cons

  • May be complex for beginners
  • Pricing may be high for small businesses
  • Limited customization options

Why We Love It

Agentforce Recruiting CRM is a game-changer for the recruitment industry. It understands the complexities of the recruitment process and provides a solution that not only saves time but also improves results. The software's powerful automation features take care of repetitive tasks, allowing recruiters to focus on what they do best. Its data analytics provide insightful reports and predictions, giving recruiters a clear edge in their decision-making process.

Enterprise pricing available

Agentforce Recruiting CRM, a Salesforce product, is a tailored solution for staffing agencies that streamlines the process of connecting clients, sellers, talent, and recruiters. It enhances efficiency and accelerates placement velocity by leveraging automation and intelligent data analytics, addressing the unique challenges in the recruitment industry.

7
Expert Score
8.2 / 10
421
94
7
Bullhorn Staffing Software
8.2

Bullhorn Staffing Software

Bullhorn Staffing Software
View Website
Enterprise pricing available

Why We Love It

Bullhorn is a game-changer for staffing agencies. It's designed with the agency's needs in mind, providing automation for the recruiting lifecycle, which can lead to significant increases in placements. Beyond just managing candidates, it gives recruitment professionals the ability to analyze and optimize their processes, a feature that sets Bullhorn apart from other CRMs. It's a comprehensive solution for the unique challenges faced by staffing agencies.

Pros

  • Automated recruiting lifecycle
  • 43% increase in placements
  • Tailored for staffing agencies
  • Powerful analytics

Cons

  • May be complex for beginners
  • Pricing can be high for small agencies

Enterprise pricing available

Bullhorn is a robust CRM and staffing software solution specifically designed for staffing agencies. The software streamlines the recruiting lifecycle, optimizes candidate management, and provides insightful analytics, catering to the unique needs of recruitment professionals.

Pros

  • Automated recruiting lifecycle
  • 43% increase in placements
  • Tailored for staffing agencies
  • Powerful analytics

Cons

  • May be complex for beginners
  • Pricing can be high for small agencies

Why We Love It

Bullhorn is a game-changer for staffing agencies. It's designed with the agency's needs in mind, providing automation for the recruiting lifecycle, which can lead to significant increases in placements. Beyond just managing candidates, it gives recruitment professionals the ability to analyze and optimize their processes, a feature that sets Bullhorn apart from other CRMs. It's a comprehensive solution for the unique challenges faced by staffing agencies.

Pros

  • Automated recruiting lifecycle
  • 43% increase in placements
  • Tailored for staffing agencies
  • Powerful analytics

Cons

  • May be complex for beginners
  • Pricing can be high for small agencies

Why We Love It

Bullhorn is a game-changer for staffing agencies. It's designed with the agency's needs in mind, providing automation for the recruiting lifecycle, which can lead to significant increases in placements. Beyond just managing candidates, it gives recruitment professionals the ability to analyze and optimize their processes, a feature that sets Bullhorn apart from other CRMs. It's a comprehensive solution for the unique challenges faced by staffing agencies.

Enterprise pricing available

Bullhorn is a robust CRM and staffing software solution specifically designed for staffing agencies. The software streamlines the recruiting lifecycle, optimizes candidate management, and provides insightful analytics, catering to the unique needs of recruitment professionals.

8
Expert Score
8.2 / 10
486
75
CHURN BUSTER
DATA-DRIVEN DECISION MAKER
8
ClientSuccess - Customer Success Solution
8.2

ClientSuccess - Customer Success Solution

ClientSuccess - Customer Success Solution
View Website
Enterprise pricing available
CHURN BUSTER
DATA-DRIVEN DECISION MAKER

Why We Love It

ClientSuccess is a standout for staffing agencies because it directly addresses their critical needs for customer success management. It helps agencies to maintain client relationships, drive renewals, and grow their businesses. Its 360-degree view of customer health is especially valuable, providing a comprehensive perspective that can lead to improved decision-making and strategies. It's not just a software, but a strategic partner for staffing agencies seeking to maximize their customer success.

Pros

  • 360-degree view of customer health
  • Churn reduction capabilities
  • Revenue increase tools
  • Strong focus on customer retention and growth

Cons

  • Requires time to fully understand the system
  • May need customization for specific needs
  • Enterprise-level pricing might not suit smaller agencies

Enterprise pricing available

ClientSuccess is an ideal choice for staffing agencies due to its specific focus on customer success management. It provides a comprehensive view of client health, aiding in churn reduction and revenue increase. The platform's features align with staffing agencies' needs for customer retention, renewal, and growth.

Pros

  • 360-degree view of customer health
  • Churn reduction capabilities
  • Revenue increase tools
  • Strong focus on customer retention and growth

Cons

  • Requires time to fully understand the system
  • May need customization for specific needs
  • Enterprise-level pricing might not suit smaller agencies
CHURN BUSTER
DATA-DRIVEN DECISION MAKER

Why We Love It

ClientSuccess is a standout for staffing agencies because it directly addresses their critical needs for customer success management. It helps agencies to maintain client relationships, drive renewals, and grow their businesses. Its 360-degree view of customer health is especially valuable, providing a comprehensive perspective that can lead to improved decision-making and strategies. It's not just a software, but a strategic partner for staffing agencies seeking to maximize their customer success.

Pros

  • 360-degree view of customer health
  • Churn reduction capabilities
  • Revenue increase tools
  • Strong focus on customer retention and growth

Cons

  • Requires time to fully understand the system
  • May need customization for specific needs
  • Enterprise-level pricing might not suit smaller agencies

Why We Love It

ClientSuccess is a standout for staffing agencies because it directly addresses their critical needs for customer success management. It helps agencies to maintain client relationships, drive renewals, and grow their businesses. Its 360-degree view of customer health is especially valuable, providing a comprehensive perspective that can lead to improved decision-making and strategies. It's not just a software, but a strategic partner for staffing agencies seeking to maximize their customer success.

Enterprise pricing available

ClientSuccess is an ideal choice for staffing agencies due to its specific focus on customer success management. It provides a comprehensive view of client health, aiding in churn reduction and revenue increase. The platform's features align with staffing agencies' needs for customer retention, renewal, and growth.

9
Expert Score
7.8 / 10
686
103
MOBILE MASTER
9
JobDiva Recruitment Software
7.8

JobDiva Recruitment Software

JobDiva Recruitment Software
View Website
Enterprise pricing available
MOBILE MASTER

Why We Love It

JobDiva truly stands out in the recruitment industry due to its comprehensive, all-in-one platform that specifically meets the needs of staffing agencies. It not only streamlines the recruitment process but also enhances candidate engagement, leading to higher success rates. Its easy integrations and mobile apps make it a versatile tool for agencies, allowing them to manage their recruitment process anytime, anywhere.

Pros

  • Industry-specific features
  • Advanced applicant tracking system
  • Extensive integrations
  • Mobile apps for on-the-go recruiting
  • 24/7 support

Cons

  • May be overwhelming for small agencies
  • Limited customization
  • Pricing may be prohibitive for some

Enterprise pricing available

JobDiva is a robust recruitment SaaS solution specifically designed for staffing agencies. It features an award-winning applicant tracking system, vast integrations, and mobile apps, catering perfectly to the needs of the recruitment industry. Its comprehensive features streamline the recruitment process, enhance candidate engagement, and drive customer success.

Pros

  • Industry-specific features
  • Advanced applicant tracking system
  • Extensive integrations
  • Mobile apps for on-the-go recruiting
  • 24/7 support

Cons

  • May be overwhelming for small agencies
  • Limited customization
  • Pricing may be prohibitive for some
MOBILE MASTER

Why We Love It

JobDiva truly stands out in the recruitment industry due to its comprehensive, all-in-one platform that specifically meets the needs of staffing agencies. It not only streamlines the recruitment process but also enhances candidate engagement, leading to higher success rates. Its easy integrations and mobile apps make it a versatile tool for agencies, allowing them to manage their recruitment process anytime, anywhere.

Pros

  • Industry-specific features
  • Advanced applicant tracking system
  • Extensive integrations
  • Mobile apps for on-the-go recruiting
  • 24/7 support

Cons

  • May be overwhelming for small agencies
  • Limited customization
  • Pricing may be prohibitive for some

Why We Love It

JobDiva truly stands out in the recruitment industry due to its comprehensive, all-in-one platform that specifically meets the needs of staffing agencies. It not only streamlines the recruitment process but also enhances candidate engagement, leading to higher success rates. Its easy integrations and mobile apps make it a versatile tool for agencies, allowing them to manage their recruitment process anytime, anywhere.

Enterprise pricing available

JobDiva is a robust recruitment SaaS solution specifically designed for staffing agencies. It features an award-winning applicant tracking system, vast integrations, and mobile apps, catering perfectly to the needs of the recruitment industry. Its comprehensive features streamline the recruitment process, enhance candidate engagement, and drive customer success.

10
Expert Score
7.5 / 10
629
115
10
iSmartRecruit Staffing Software
7.5

iSmartRecruit Staffing Software

iSmartRecruit Staffing Software
View Website
Enterprise pricing available

Why We Love It

iSmartRecruit is a game-changer for the staffing industry with its AI-empowered automation, making recruitment more efficient and less time-consuming. It offers a comprehensive solution for sourcing, tracking, and placement of candidates. Its functionality is designed to speed up hiring and increase placement success rate, directly addressing industry-specific challenges. Recruiters love its intuitive interface and the 24/7 support.

Pros

  • AI-powered automation
  • Candidate sourcing and tracking
  • Efficient placement process
  • Intuitive user interface
  • 24/7 support

Cons

  • May require training for optimal use
  • No free trial mentioned

Enterprise pricing available

iSmartRecruit is a Staffing Agency Software with AI Automation specifically tailored for the recruitment industry. Its robust features including candidate sourcing, tracking, and placement streamline the recruitment process, addressing the unique needs of staffing agencies in managing talent pools and speeding up hiring.

Pros

  • AI-powered automation
  • Candidate sourcing and tracking
  • Efficient placement process
  • Intuitive user interface
  • 24/7 support

Cons

  • May require training for optimal use
  • No free trial mentioned

Why We Love It

iSmartRecruit is a game-changer for the staffing industry with its AI-empowered automation, making recruitment more efficient and less time-consuming. It offers a comprehensive solution for sourcing, tracking, and placement of candidates. Its functionality is designed to speed up hiring and increase placement success rate, directly addressing industry-specific challenges. Recruiters love its intuitive interface and the 24/7 support.

Pros

  • AI-powered automation
  • Candidate sourcing and tracking
  • Efficient placement process
  • Intuitive user interface
  • 24/7 support

Cons

  • May require training for optimal use
  • No free trial mentioned

Why We Love It

iSmartRecruit is a game-changer for the staffing industry with its AI-empowered automation, making recruitment more efficient and less time-consuming. It offers a comprehensive solution for sourcing, tracking, and placement of candidates. Its functionality is designed to speed up hiring and increase placement success rate, directly addressing industry-specific challenges. Recruiters love its intuitive interface and the 24/7 support.

Enterprise pricing available

iSmartRecruit is a Staffing Agency Software with AI Automation specifically tailored for the recruitment industry. Its robust features including candidate sourcing, tracking, and placement streamline the recruitment process, addressing the unique needs of staffing agencies in managing talent pools and speeding up hiring.

11
Expert Score
7.1 / 10
429
115
CLIENT HEALTH GURU
PROACTIVE MANAGER
11
Gainsight Customer Success Software
7.1

Gainsight Customer Success Software

Gainsight Customer Success Software
View Website
Enterprise pricing available
CLIENT HEALTH GURU
PROACTIVE MANAGER

Why We Love It

Gainsight significantly streamlines the customer success process for staffing agencies by providing real-time insights into customer health scores, allowing firms to proactively address issues before they escalate. The robust analytics and reporting provide a wealth of data, empowering staffing agencies to make data-driven decisions to improve customer retention and satisfaction. Furthermore, the ability to centralize and manage all client information in one place greatly improves efficiency.

Pros

  • Centralized client information
  • Real-time customer health scores
  • Intuitive user interface
  • Robust analytics and reporting
  • Integration with other CRM systems

Cons

  • Can be complex for beginners
  • Requires dedicated resources for maximum utilization

Enterprise pricing available

Gainsight is a leader in the Customer Success Management Platforms sector, specifically tailored for staffing agencies. It provides comprehensive solutions to manage customer relationships, reduce churn, drive growth, and improve product experiences which are crucial in the staffing industry.

Pros

  • Centralized client information
  • Real-time customer health scores
  • Intuitive user interface
  • Robust analytics and reporting
  • Integration with other CRM systems

Cons

  • Can be complex for beginners
  • Requires dedicated resources for maximum utilization
CLIENT HEALTH GURU
PROACTIVE MANAGER

Why We Love It

Gainsight significantly streamlines the customer success process for staffing agencies by providing real-time insights into customer health scores, allowing firms to proactively address issues before they escalate. The robust analytics and reporting provide a wealth of data, empowering staffing agencies to make data-driven decisions to improve customer retention and satisfaction. Furthermore, the ability to centralize and manage all client information in one place greatly improves efficiency.

Pros

  • Centralized client information
  • Real-time customer health scores
  • Intuitive user interface
  • Robust analytics and reporting
  • Integration with other CRM systems

Cons

  • Can be complex for beginners
  • Requires dedicated resources for maximum utilization

Why We Love It

Gainsight significantly streamlines the customer success process for staffing agencies by providing real-time insights into customer health scores, allowing firms to proactively address issues before they escalate. The robust analytics and reporting provide a wealth of data, empowering staffing agencies to make data-driven decisions to improve customer retention and satisfaction. Furthermore, the ability to centralize and manage all client information in one place greatly improves efficiency.

Enterprise pricing available

Gainsight is a leader in the Customer Success Management Platforms sector, specifically tailored for staffing agencies. It provides comprehensive solutions to manage customer relationships, reduce churn, drive growth, and improve product experiences which are crucial in the staffing industry.

12
Expert Score
6.9 / 10
661
111
GROWTH DRIVER
REAL-TIME READY
12
Custify: CS Success Software
6.9

Custify: CS Success Software

Custify: CS Success Software
View Website
Enterprise pricing available
GROWTH DRIVER
REAL-TIME READY

Why We Love It

Custify's customer success software is extremely valuable for staffing agencies, as it focuses on customer retention and satisfaction - two paramount factors in this industry. The software offers detailed insights and automation which significantly improves efficiency. It's an easy-to-integrate solution that seamlessly fits into the existing workflow, providing 24/7 support to ensure smooth operations at all times.

Pros

  • Industry-specific features
  • Easy integration
  • 24/7 support
  • Data-driven insights
  • Automated workflows

Cons

  • Steep learning curve
  • No free trial
  • Limited customization

Enterprise pricing available

Custify is a customer success software that is explicitly tailored for staffing agencies. It offers a smart platform that aids such agencies in reducing churn rates, refining the onboarding process, and enhancing SaaS growth. This tool plays a significant role in the retention of clients and the enhancement of customer service, which are crucial aspects for staffing agencies.

Pros

  • Industry-specific features
  • Easy integration
  • 24/7 support
  • Data-driven insights
  • Automated workflows

Cons

  • Steep learning curve
  • No free trial
  • Limited customization
GROWTH DRIVER
REAL-TIME READY

Why We Love It

Custify's customer success software is extremely valuable for staffing agencies, as it focuses on customer retention and satisfaction - two paramount factors in this industry. The software offers detailed insights and automation which significantly improves efficiency. It's an easy-to-integrate solution that seamlessly fits into the existing workflow, providing 24/7 support to ensure smooth operations at all times.

Pros

  • Industry-specific features
  • Easy integration
  • 24/7 support
  • Data-driven insights
  • Automated workflows

Cons

  • Steep learning curve
  • No free trial
  • Limited customization

Why We Love It

Custify's customer success software is extremely valuable for staffing agencies, as it focuses on customer retention and satisfaction - two paramount factors in this industry. The software offers detailed insights and automation which significantly improves efficiency. It's an easy-to-integrate solution that seamlessly fits into the existing workflow, providing 24/7 support to ensure smooth operations at all times.

Enterprise pricing available

Custify is a customer success software that is explicitly tailored for staffing agencies. It offers a smart platform that aids such agencies in reducing churn rates, refining the onboarding process, and enhancing SaaS growth. This tool plays a significant role in the retention of clients and the enhancement of customer service, which are crucial aspects for staffing agencies.

13
Expert Score
6.8 / 10
680
42
13
Totango Customer Success Software
6.8

Totango Customer Success Software

Totango Customer Success Software
View Website

Why We Love It

Totango is a game-changer for staffing agencies. It provides the tools to understand client needs and behavior, predict future engagement, and proactively manage relationships. This is crucial in the staffing industry where customer satisfaction is tied directly to successful placements. With Totango, agencies can ensure they're meeting the unique needs of each client and can react swiftly if any issues arise.

Pros

  • Actionable customer insights
  • Proactive client relationship management
  • Predictive analytics
  • Customizable health scores
  • Industry-specific features

Cons

  • Requires initial setup time
  • May be overwhelming for small agencies

Free trial available. Enterprise pricing upon request.

Totango is a Customer Success Software specifically tailored for staffing agencies. It offers valuable insights into customer engagement, reduces churn, and assists in customer retention and growth. The software's health scores and predictive analytics help agencies to proactively manage client relationships, ensuring staffing needs are met effectively.

Pros

  • Actionable customer insights
  • Proactive client relationship management
  • Predictive analytics
  • Customizable health scores
  • Industry-specific features

Cons

  • Requires initial setup time
  • May be overwhelming for small agencies

Why We Love It

Totango is a game-changer for staffing agencies. It provides the tools to understand client needs and behavior, predict future engagement, and proactively manage relationships. This is crucial in the staffing industry where customer satisfaction is tied directly to successful placements. With Totango, agencies can ensure they're meeting the unique needs of each client and can react swiftly if any issues arise.

Pros

  • Actionable customer insights
  • Proactive client relationship management
  • Predictive analytics
  • Customizable health scores
  • Industry-specific features

Cons

  • Requires initial setup time
  • May be overwhelming for small agencies

Why We Love It

Totango is a game-changer for staffing agencies. It provides the tools to understand client needs and behavior, predict future engagement, and proactively manage relationships. This is crucial in the staffing industry where customer satisfaction is tied directly to successful placements. With Totango, agencies can ensure they're meeting the unique needs of each client and can react swiftly if any issues arise.

Free trial available. Enterprise pricing upon request.

Totango is a Customer Success Software specifically tailored for staffing agencies. It offers valuable insights into customer engagement, reduces churn, and assists in customer retention and growth. The software's health scores and predictive analytics help agencies to proactively manage client relationships, ensuring staffing needs are met effectively.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Planhat Customer Platform
 No No Contact for trial Yes Yes Email/Ticket only Not specified Salesforce, HubSpot, Slack Yes Pricing on request
2Crelate Staffing Firms Solution
 Yes No No Yes Yes Yes Not specified Checkr, Microsoft 365, Google Workspace Yes $69/user/month
3Gong Customer Success Software
 Yes No Contact for trial Yes Yes Yes Not specified Salesforce, HubSpot, Slack Yes Custom pricing available
4Agentforce Recruiting CRM
 Not specified No Contact for trial Not specified Yes Yes Not specified Salesforce, Microsoft 365, Google Workspace Yes Enterprise pricing available
5ClientSuccess - Customer Success Solution
 No No Contact for trial Yes Yes Email/Ticket only Not specified Salesforce, HubSpot, Slack Yes Enterprise pricing available
6Bullhorn Staffing Software
 Yes No Contact for trial Yes Yes Yes Not specified LinkedIn, Microsoft 365, Google Workspace Yes Enterprise pricing available
7JobDiva Recruitment Software
 Yes No Contact for trial Yes Yes Yes Not specified LinkedIn, Microsoft 365, Google Workspace Yes Enterprise pricing available
8Gainsight Customer Success Software
 Not specified No Contact for trial Yes Yes Email/Ticket only SOC 2 Salesforce, HubSpot, Microsoft 365 Yes Enterprise pricing available
9Custify: CS Success Software
 No No No Yes Yes Yes Not specified Salesforce, HubSpot, Slack Yes Enterprise pricing available
10Totango Customer Success Software
 No No Yes - 30 days Yes Yes Yes ISO 27001 Salesforce, HubSpot, Slack Yes Enterprise pricing available
1

Planhat Customer Platform

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
Pricing on request
2

Crelate Staffing Firms Solution

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
No
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Checkr, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
$69/user/month
3

Gong Customer Success Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
Custom pricing available
4

Agentforce Recruiting CRM

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Enterprise pricing available
5

ClientSuccess - Customer Success Solution

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
Enterprise pricing available
6

Bullhorn Staffing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Enterprise pricing available
7

JobDiva Recruitment Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Enterprise pricing available
8

Gainsight Customer Success Software

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, HubSpot, Microsoft 365
Supports SSO
Yes
Starting Price
Enterprise pricing available
9

Custify: CS Success Software

Has Mobile App
No
Has Free Plan
No
Has Free Trial
No
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
Enterprise pricing available
10

Totango Customer Success Software

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Salesforce, HubSpot, Slack
Supports SSO
Yes
Starting Price
Enterprise pricing available

Similar Categories

Customer Success Management Platforms for Venture Capital Firms
Customer Success Management Platforms for Venture Capital Firms
 Customer Success Management Platforms for Startups
Customer Success Management Platforms for Startups
 Customer Success Management Platforms for SaaS Companies
Customer Success Management Platforms for SaaS Companies
 Customer Success Management Platforms for Roofing Companies
Customer Success Management Platforms for Roofing Companies
 Customer Success Management Platforms for Recruitment Agencies
Customer Success Management Platforms for Recruitment Agencies
 Customer Success Management Platforms for Private Equity Firms
Customer Success Management Platforms for Private Equity Firms
 Customer Success Management Platforms for Plumbers
Customer Success Management Platforms for Plumbers
 Customer Success Management Platforms for Photography Studios
Customer Success Management Platforms for Photography Studios
 Customer Success Management Platforms for Contractors
Customer Success Management Platforms for Contractors

How We Rank Products

How We Evaluate Products

Our Evaluation Process

When staffing agencies are in the market for a customer success management platform, one of the most critical factors they consider is the ability of the software to manage, track, and update job histories swiftly and accurately. The nature of the staffing industry, with its rapid-fire job placements and constant candidate sourcing, places a high premium on software that can handle these tasks efficiently. For example, a scenario may arise where multiple job orders are received simultaneously and need to be filled urgently. A platform that can quickly reference past service records and match them to the job requirements would prove invaluable in such situations.

Another significant matter of concern is the software's capability to handle mid-day reroutes, given the transient nature of staffing assignments. Such a feature allows staffing agencies to adapt to the dynamic and often unpredictable shifts in client demands or candidate availability. Imagine a situation where a staffing agency has to reassign a pool of candidates due to an unexpected client request or candidate drop-out. A software that can seamlessly manage such reroutes would be a boon in this context.

Simultaneous management of multiple tasks is a common operational demand in the staffing industry. Therefore, a customer success management platform that can efficiently coordinate between different tasks, crews, and job orders is highly sought after. This capability can help staffing agencies navigate the complexities of managing multiple job orders at the same time, helping them maintain a smooth workflow. For instance, a tool that can effectively juggle the dispatching of crews to different job sites while also keeping track of ongoing placements would be a valuable asset.

The staffing industry, much like other industries such as contracting and recruitment, also places importance on the software's ability to bridge communication gaps and foster coordination. For instance, platforms that can facilitate effective communication between different stakeholders, be it the candidates, the clients, or within the agency itself, are often favored. This is particularly relevant in the context of emergency scheduling or last-minute changes.

In conclusion, staffing agencies prioritize software that can handle the realities of their fast-paced, dynamic industry. They value platforms that can swiftly update job histories, handle mid-day reroutes, manage multiple tasks simultaneously, and bridge communication gaps. Similar operational demands can be seen in related industries like contracting and recruitment.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Customer Success Management Platforms for Staffing Agencies

What makes a customer success management platforms for staffing agencies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your customer success management platforms for staffing agencies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of customer success management platforms for staffing agencies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

×

Score Breakdown

0.0 / 10
Excellent

What This Award Means