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Call Center & Contact Center Software for Recruitment Agencies
Albert Richer

Finding the Right Call Center Software for Recruitment Agencies: What the Numbers Say When it comes to selecting call center software for recruitment agencies, research suggests that not all features are created equal. Customer reviews often highlight the importance of real-time analytics and integration capabilities, with many users praising how platforms like Five9 excel in connecting with existing HR tools. Finding the Right Call Center Software for Recruitment Agencies: What the Numbers Say When it comes to selecting call center software for recruitment agencies, research suggests that not all features are created equal.

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1
Expert Score
9.0 / 10
493
96
REAL-TIME ANALYTICS
CUSTOMIZABLE SOLUTIONS
REAL-TIME ANALYTICS
CUSTOMIZABLE SOLUTIONS

Why We Love It

Verint's Contact Center Solutions is a game-changer for recruitment agencies. Its focus on agent availability optimization and service quality evaluation ensures effective management of call center operations. The real-time analytics feature provides an unrivaled edge, allowing agencies to monitor agent performance on-the-go, and make quick, data-driven decisions. This is particularly helpful in the fast-paced recruitment industry where timely response and efficiency are key.

Pros

  • Optimized agent availability
  • Service quality evaluation
  • Real-time analytics
  • Industry-specific features
  • 24/7 support

Cons

  • Complex setup process
  • May require training
  • Enterprise-level pricing

Enterprise pricing available

Verint's Contact Center Solutions is a perfect match for recruitment agencies due to its robust features designed to optimize agent availability and evaluate service quality. Its real-time analytics provide valuable insights into agent performance, crucial for managing high-volume recruitment processes.

Pros

  • Optimized agent availability
  • Service quality evaluation
  • Real-time analytics
  • Industry-specific features
  • 24/7 support

Cons

  • Complex setup process
  • May require training
  • Enterprise-level pricing
REAL-TIME ANALYTICS
CUSTOMIZABLE SOLUTIONS

Why We Love It

Verint's Contact Center Solutions is a game-changer for recruitment agencies. Its focus on agent availability optimization and service quality evaluation ensures effective management of call center operations. The real-time analytics feature provides an unrivaled edge, allowing agencies to monitor agent performance on-the-go, and make quick, data-driven decisions. This is particularly helpful in the fast-paced recruitment industry where timely response and efficiency are key.

Pros

  • Optimized agent availability
  • Service quality evaluation
  • Real-time analytics
  • Industry-specific features
  • 24/7 support

Cons

  • Complex setup process
  • May require training
  • Enterprise-level pricing

Why We Love It

Verint's Contact Center Solutions is a game-changer for recruitment agencies. Its focus on agent availability optimization and service quality evaluation ensures effective management of call center operations. The real-time analytics feature provides an unrivaled edge, allowing agencies to monitor agent performance on-the-go, and make quick, data-driven decisions. This is particularly helpful in the fast-paced recruitment industry where timely response and efficiency are key.

Enterprise pricing available

Verint's Contact Center Solutions is a perfect match for recruitment agencies due to its robust features designed to optimize agent availability and evaluate service quality. Its real-time analytics provide valuable insights into agent performance, crucial for managing high-volume recruitment processes.

2
Expert Score
8.9 / 10
351
88
MULTI-CHANNEL SUPPORT

NiCE CXone Mpower

NiCE CXone Mpower
View Website
Enterprise pricing available
MULTI-CHANNEL SUPPORT

Why We Love It

NiCE CXone Mpower is a game-changer for recruitment agencies. Its industry-specific features help to manage the fast-paced environment that recruitment agencies operate in. It streamlines recruitment operations, facilitating better client communication and efficient data management. The software's focus on improving customer experience makes it a preferred choice for agencies seeking to make a positive impact on their clients and candidates.

Pros

  • Streamlined recruitment operations
  • Improved client communication
  • Efficient data management
  • Enhanced customer experience
  • Industry-specific features

Cons

  • May require training
  • Potential over-complexity for smaller agencies

Enterprise pricing available

NiCE CXone Mpower is a leading cloud-based call center software specifically designed to streamline operations for recruitment agencies. Its advanced features facilitate enhanced client communication, efficient data management, and improved customer experience, catering to the unique requirements of recruitment firms.

Pros

  • Streamlined recruitment operations
  • Improved client communication
  • Efficient data management
  • Enhanced customer experience
  • Industry-specific features

Cons

  • May require training
  • Potential over-complexity for smaller agencies
MULTI-CHANNEL SUPPORT

Why We Love It

NiCE CXone Mpower is a game-changer for recruitment agencies. Its industry-specific features help to manage the fast-paced environment that recruitment agencies operate in. It streamlines recruitment operations, facilitating better client communication and efficient data management. The software's focus on improving customer experience makes it a preferred choice for agencies seeking to make a positive impact on their clients and candidates.

Pros

  • Streamlined recruitment operations
  • Improved client communication
  • Efficient data management
  • Enhanced customer experience
  • Industry-specific features

Cons

  • May require training
  • Potential over-complexity for smaller agencies

Why We Love It

NiCE CXone Mpower is a game-changer for recruitment agencies. Its industry-specific features help to manage the fast-paced environment that recruitment agencies operate in. It streamlines recruitment operations, facilitating better client communication and efficient data management. The software's focus on improving customer experience makes it a preferred choice for agencies seeking to make a positive impact on their clients and candidates.

Enterprise pricing available

NiCE CXone Mpower is a leading cloud-based call center software specifically designed to streamline operations for recruitment agencies. Its advanced features facilitate enhanced client communication, efficient data management, and improved customer experience, catering to the unique requirements of recruitment firms.

3
Expert Score
8.4 / 10
676
163

Bullhorn: Recruiting CRM

Bullhorn: Recruiting CRM
View Website
Enterprise pricing available

Why We Love It

Bullhorn is a game-changer for recruitment agencies. It understands the industry's specific needs and delivers a solution that targets these. From sourcing to placements, every step is simplified and optimized, taking the load off recruitment professionals. Its AI capabilities enable agencies to scale seamlessly, making it a favorite in the industry. The software's specialty lies in its capacity to streamline processes, enhancing efficiency, and productivity.

Pros

  • Exclusively designed for recruitment agencies
  • Incorporates AI for scaling
  • Streamlines candidate sourcing and management

Cons

  • Limited customization options
  • May require training for optimal usage

Enterprise pricing available

Bullhorn Amplify, designed exclusively for staffing and recruitment agencies, leverages AI to help businesses scale without increasing team size. Its robust CRM functionalities streamline candidate sourcing, management, and placements, addressing the unique challenges faced by recruitment professionals.

Pros

  • Exclusively designed for recruitment agencies
  • Incorporates AI for scaling
  • Streamlines candidate sourcing and management

Cons

  • Limited customization options
  • May require training for optimal usage

Why We Love It

Bullhorn is a game-changer for recruitment agencies. It understands the industry's specific needs and delivers a solution that targets these. From sourcing to placements, every step is simplified and optimized, taking the load off recruitment professionals. Its AI capabilities enable agencies to scale seamlessly, making it a favorite in the industry. The software's specialty lies in its capacity to streamline processes, enhancing efficiency, and productivity.

Pros

  • Exclusively designed for recruitment agencies
  • Incorporates AI for scaling
  • Streamlines candidate sourcing and management

Cons

  • Limited customization options
  • May require training for optimal usage

Why We Love It

Bullhorn is a game-changer for recruitment agencies. It understands the industry's specific needs and delivers a solution that targets these. From sourcing to placements, every step is simplified and optimized, taking the load off recruitment professionals. Its AI capabilities enable agencies to scale seamlessly, making it a favorite in the industry. The software's specialty lies in its capacity to streamline processes, enhancing efficiency, and productivity.

Enterprise pricing available

Bullhorn Amplify, designed exclusively for staffing and recruitment agencies, leverages AI to help businesses scale without increasing team size. Its robust CRM functionalities streamline candidate sourcing, management, and placements, addressing the unique challenges faced by recruitment professionals.

4
Expert Score
8.2 / 10
599
156
CANDIDATE ENGAGEMENT
USER-FRIENDLY INTERFACE

Oracle Call Center Software

Oracle Call Center Software
View Website
Contact for Enterprise pricing
CANDIDATE ENGAGEMENT
USER-FRIENDLY INTERFACE

Why We Love It

We love Oracle's Call Center Software because it goes beyond the traditional call center setup and is designed specifically for the recruitment industry. It not only improves the efficiency of customer service but also enhances candidate engagement, a crucial aspect in recruitment. The software is designed to streamline service efforts, making it easier for agents to handle multiple interactions. In an industry where effective communication and quick response times are vital, this software proves to be an invaluable tool.

Pros

  • Tailored for recruitment agencies
  • Streamlined service efforts
  • Improved agent and customer experiences
  • Enhanced candidate engagement

Cons

  • Requires training for optimal use
  • Potential over-complexity for small agencies

Contact for Enterprise pricing

Oracle's Call Center Software is designed with recruitment agencies in mind, addressing their unique needs for efficient customer service. The software aids in enhancing agent performance while delivering exceptional customer experiences, thereby improving candidate engagement and boosting recruitment outcomes.

Pros

  • Tailored for recruitment agencies
  • Streamlined service efforts
  • Improved agent and customer experiences
  • Enhanced candidate engagement

Cons

  • Requires training for optimal use
  • Potential over-complexity for small agencies
CANDIDATE ENGAGEMENT
USER-FRIENDLY INTERFACE

Why We Love It

We love Oracle's Call Center Software because it goes beyond the traditional call center setup and is designed specifically for the recruitment industry. It not only improves the efficiency of customer service but also enhances candidate engagement, a crucial aspect in recruitment. The software is designed to streamline service efforts, making it easier for agents to handle multiple interactions. In an industry where effective communication and quick response times are vital, this software proves to be an invaluable tool.

Pros

  • Tailored for recruitment agencies
  • Streamlined service efforts
  • Improved agent and customer experiences
  • Enhanced candidate engagement

Cons

  • Requires training for optimal use
  • Potential over-complexity for small agencies

Why We Love It

We love Oracle's Call Center Software because it goes beyond the traditional call center setup and is designed specifically for the recruitment industry. It not only improves the efficiency of customer service but also enhances candidate engagement, a crucial aspect in recruitment. The software is designed to streamline service efforts, making it easier for agents to handle multiple interactions. In an industry where effective communication and quick response times are vital, this software proves to be an invaluable tool.

Contact for Enterprise pricing

Oracle's Call Center Software is designed with recruitment agencies in mind, addressing their unique needs for efficient customer service. The software aids in enhancing agent performance while delivering exceptional customer experiences, thereby improving candidate engagement and boosting recruitment outcomes.

5
Expert Score
8.1 / 10
684
99
AI-POWERED EFFICIENCY
TAILORED FOR AGENCIES

Calilio Call Center for Recruiters

Calilio Call Center for Recruiters
View Website
Pricing model information is not publicly available. Please contact Calilio for detailed pricing information.
AI-POWERED EFFICIENCY
TAILORED FOR AGENCIES

Why We Love It

Calilio Call Center Software is a game-changer for recruitment and staffing agencies. Its industry-specific features, such as automated follow-ups and interview scheduling, help streamline and speed-up processes that are often time-consuming. The cloud-based solution enables real-time collaboration between team members, regardless of their location. This flexibility, combined with the ability to handle calls efficiently, makes it a beloved tool among recruitment professionals.

Pros

  • Industry-specific features
  • Automated follow-ups
  • Interview scheduling tool
  • Cloud-based
  • Streamlined communication

Cons

  • Pricing not transparent
  • May require initial training
  • Potential for additional costs for premium features

Pricing model information is not publicly available. Please contact Calilio for detailed pricing information.

Calilio Call Center Software is specifically designed for recruitment and staffing agencies, providing seamless call handling, interview scheduling and automated follow-ups. This cloud-based solution accelerates processes, enhances communication and increases productivity in the recruitment industry.

Pros

  • Industry-specific features
  • Automated follow-ups
  • Interview scheduling tool
  • Cloud-based
  • Streamlined communication

Cons

  • Pricing not transparent
  • May require initial training
  • Potential for additional costs for premium features
AI-POWERED EFFICIENCY
TAILORED FOR AGENCIES

Why We Love It

Calilio Call Center Software is a game-changer for recruitment and staffing agencies. Its industry-specific features, such as automated follow-ups and interview scheduling, help streamline and speed-up processes that are often time-consuming. The cloud-based solution enables real-time collaboration between team members, regardless of their location. This flexibility, combined with the ability to handle calls efficiently, makes it a beloved tool among recruitment professionals.

Pros

  • Industry-specific features
  • Automated follow-ups
  • Interview scheduling tool
  • Cloud-based
  • Streamlined communication

Cons

  • Pricing not transparent
  • May require initial training
  • Potential for additional costs for premium features

Why We Love It

Calilio Call Center Software is a game-changer for recruitment and staffing agencies. Its industry-specific features, such as automated follow-ups and interview scheduling, help streamline and speed-up processes that are often time-consuming. The cloud-based solution enables real-time collaboration between team members, regardless of their location. This flexibility, combined with the ability to handle calls efficiently, makes it a beloved tool among recruitment professionals.

Pricing model information is not publicly available. Please contact Calilio for detailed pricing information.

Calilio Call Center Software is specifically designed for recruitment and staffing agencies, providing seamless call handling, interview scheduling and automated follow-ups. This cloud-based solution accelerates processes, enhances communication and increases productivity in the recruitment industry.

6
Expert Score
7.8 / 10
365
109

Why We Love It

Loxo's Talent Intelligence Platform uniquely serves the recruitment agency industry by integrating all necessary tools into one efficient platform. It leverages AI technology to automate and optimize the recruitment process. From sourcing to engagement, it provides a seamless experience for recruiters. Its data enrichment feature ensures that recruiters have the most accurate and up-to-date information about candidates. The customizable workflows allow agencies to adapt the platform to their specific needs and processes.

Pros

  • All-in-one platform
  • Advanced AI search
  • Automated outreach
  • Data enrichment
  • Customizable workflows

Cons

  • Might be overwhelming for beginners
  • Limited integration with other software
  • No free plan

Enterprise pricing available

Loxo is a comprehensive recruitment solution specifically designed for the demands of recruitment agencies. It eliminates the need for multiple recruitment tools by integrating ATS, CRM, outbound recruitment, and data sourcing capabilities. This provides a streamlined, efficient process to identify, attract, and hire the best talent.

Pros

  • All-in-one platform
  • Advanced AI search
  • Automated outreach
  • Data enrichment
  • Customizable workflows

Cons

  • Might be overwhelming for beginners
  • Limited integration with other software
  • No free plan

Why We Love It

Loxo's Talent Intelligence Platform uniquely serves the recruitment agency industry by integrating all necessary tools into one efficient platform. It leverages AI technology to automate and optimize the recruitment process. From sourcing to engagement, it provides a seamless experience for recruiters. Its data enrichment feature ensures that recruiters have the most accurate and up-to-date information about candidates. The customizable workflows allow agencies to adapt the platform to their specific needs and processes.

Pros

  • All-in-one platform
  • Advanced AI search
  • Automated outreach
  • Data enrichment
  • Customizable workflows

Cons

  • Might be overwhelming for beginners
  • Limited integration with other software
  • No free plan

Why We Love It

Loxo's Talent Intelligence Platform uniquely serves the recruitment agency industry by integrating all necessary tools into one efficient platform. It leverages AI technology to automate and optimize the recruitment process. From sourcing to engagement, it provides a seamless experience for recruiters. Its data enrichment feature ensures that recruiters have the most accurate and up-to-date information about candidates. The customizable workflows allow agencies to adapt the platform to their specific needs and processes.

Enterprise pricing available

Loxo is a comprehensive recruitment solution specifically designed for the demands of recruitment agencies. It eliminates the need for multiple recruitment tools by integrating ATS, CRM, outbound recruitment, and data sourcing capabilities. This provides a streamlined, efficient process to identify, attract, and hire the best talent.

7
Expert Score
7.8 / 10
469
34
SEAMLESS INTEGRATION
GLOBAL REACH

Aircall for Recruitment

Aircall for Recruitment
View Website
Enterprise pricing available
SEAMLESS INTEGRATION
GLOBAL REACH

Why We Love It

Aircall for Recruitment is a game-changer for the recruitment industry. It's not just a call center software; it's a comprehensive communication tool that integrates with existing ATS, enabling recruiters to handle all their tasks from one place. The ability to make international calls, coupled with real-time analytics, empowers recruiters to make informed decisions quickly. Its customizable workflows allow agencies to tailor the software to their specific needs, which is crucial in the fast-paced recruitment environment.

Pros

  • ATS integration
  • Multi-channel communication
  • Real-time analytics
  • International calling capabilities
  • Customizable workflows

Cons

  • Requires high-speed internet connection
  • May be over-featured for smaller agencies

Enterprise pricing available

Aircall for Recruitment is a dedicated call center solution designed to streamline client communication, candidate screening and relationship building in recruitment agencies. It integrates seamlessly with Applicant Tracking Systems (ATS), allowing recruiters to manage all communications from a single platform, thus increasing efficiency and productivity.

Pros

  • ATS integration
  • Multi-channel communication
  • Real-time analytics
  • International calling capabilities
  • Customizable workflows

Cons

  • Requires high-speed internet connection
  • May be over-featured for smaller agencies
SEAMLESS INTEGRATION
GLOBAL REACH

Why We Love It

Aircall for Recruitment is a game-changer for the recruitment industry. It's not just a call center software; it's a comprehensive communication tool that integrates with existing ATS, enabling recruiters to handle all their tasks from one place. The ability to make international calls, coupled with real-time analytics, empowers recruiters to make informed decisions quickly. Its customizable workflows allow agencies to tailor the software to their specific needs, which is crucial in the fast-paced recruitment environment.

Pros

  • ATS integration
  • Multi-channel communication
  • Real-time analytics
  • International calling capabilities
  • Customizable workflows

Cons

  • Requires high-speed internet connection
  • May be over-featured for smaller agencies

Why We Love It

Aircall for Recruitment is a game-changer for the recruitment industry. It's not just a call center software; it's a comprehensive communication tool that integrates with existing ATS, enabling recruiters to handle all their tasks from one place. The ability to make international calls, coupled with real-time analytics, empowers recruiters to make informed decisions quickly. Its customizable workflows allow agencies to tailor the software to their specific needs, which is crucial in the fast-paced recruitment environment.

Enterprise pricing available

Aircall for Recruitment is a dedicated call center solution designed to streamline client communication, candidate screening and relationship building in recruitment agencies. It integrates seamlessly with Applicant Tracking Systems (ATS), allowing recruiters to manage all communications from a single platform, thus increasing efficiency and productivity.

8
Expert Score
7.3 / 10
727
167
ENHANCED COMMUNICATION
FAST ROLE FILLING

Genesys Cloud Call Center

Genesys Cloud Call Center
View Website
Enterprise pricing available
ENHANCED COMMUNICATION
FAST ROLE FILLING

Why We Love It

Genesys Cloud Call Center is a game-changer for recruitment agencies. Its unified communication platform ensures seamless interactions with candidates and clients, while its AI capabilities enhance candidate sourcing and screening. The robust analytics provide invaluable insights for performance evaluation and process optimization. Its workforce management tools allow for efficient utilization of resources. In essence, Genesys addresses the unique communication, evaluation, and management needs of the recruitment industry.

Pros

  • Unified communication platform
  • Advanced AI capabilities
  • Robust analytics
  • Workforce management
  • Customer engagement tools

Cons

  • May be overcomplex for small agencies
  • Higher price point
  • Learning curve for full feature utilization

Enterprise pricing available

Genesys is a comprehensive SaaS solution designed for recruitment agencies, providing a unified platform for voice, digital, AI, journey analytics, and customer engagement. Its advanced analytics and AI capabilities aid in streamlining recruitment processes, while its cloud-based system ensures seamless and efficient communication with candidates and clients.

Pros

  • Unified communication platform
  • Advanced AI capabilities
  • Robust analytics
  • Workforce management
  • Customer engagement tools

Cons

  • May be overcomplex for small agencies
  • Higher price point
  • Learning curve for full feature utilization
ENHANCED COMMUNICATION
FAST ROLE FILLING

Why We Love It

Genesys Cloud Call Center is a game-changer for recruitment agencies. Its unified communication platform ensures seamless interactions with candidates and clients, while its AI capabilities enhance candidate sourcing and screening. The robust analytics provide invaluable insights for performance evaluation and process optimization. Its workforce management tools allow for efficient utilization of resources. In essence, Genesys addresses the unique communication, evaluation, and management needs of the recruitment industry.

Pros

  • Unified communication platform
  • Advanced AI capabilities
  • Robust analytics
  • Workforce management
  • Customer engagement tools

Cons

  • May be overcomplex for small agencies
  • Higher price point
  • Learning curve for full feature utilization

Why We Love It

Genesys Cloud Call Center is a game-changer for recruitment agencies. Its unified communication platform ensures seamless interactions with candidates and clients, while its AI capabilities enhance candidate sourcing and screening. The robust analytics provide invaluable insights for performance evaluation and process optimization. Its workforce management tools allow for efficient utilization of resources. In essence, Genesys addresses the unique communication, evaluation, and management needs of the recruitment industry.

Enterprise pricing available

Genesys is a comprehensive SaaS solution designed for recruitment agencies, providing a unified platform for voice, digital, AI, journey analytics, and customer engagement. Its advanced analytics and AI capabilities aid in streamlining recruitment processes, while its cloud-based system ensures seamless and efficient communication with candidates and clients.

9
Expert Score
7.2 / 10
545
81
DATA-DRIVEN DECISIONS
DATA-DRIVEN DECISIONS

Why We Love It

Recruiterflow is not just a generic ATS & CRM solution; it's built with recruiting and staffing agencies in mind. It leverages AI to streamline the recruitment process, save time, and make data-driven decisions. Its user-friendly interface and comprehensive features like candidate tracking, automated follow-ups, and interview scheduling make it a favorite among industry professionals. It's a one-stop solution for managing the entire recruitment workflow.

Pros

  • AI-powered for efficiency
  • Tailored for recruitment agencies
  • Streamlined communication
  • Data-driven insights
  • Easy integration

Cons

  • May require training for optimal use
  • Subscription cost may not suit smaller agencies

Subscription-based pricing model

Recruiterflow is an AI-driven Applicant Tracking System (ATS) and Customer Relationship Management (CRM) software designed specifically for recruitment and staffing agencies. It addresses the industry's needs for efficient candidate tracking, streamlined communication, and data-driven decision making.

Pros

  • AI-powered for efficiency
  • Tailored for recruitment agencies
  • Streamlined communication
  • Data-driven insights
  • Easy integration

Cons

  • May require training for optimal use
  • Subscription cost may not suit smaller agencies
DATA-DRIVEN DECISIONS

Why We Love It

Recruiterflow is not just a generic ATS & CRM solution; it's built with recruiting and staffing agencies in mind. It leverages AI to streamline the recruitment process, save time, and make data-driven decisions. Its user-friendly interface and comprehensive features like candidate tracking, automated follow-ups, and interview scheduling make it a favorite among industry professionals. It's a one-stop solution for managing the entire recruitment workflow.

Pros

  • AI-powered for efficiency
  • Tailored for recruitment agencies
  • Streamlined communication
  • Data-driven insights
  • Easy integration

Cons

  • May require training for optimal use
  • Subscription cost may not suit smaller agencies

Why We Love It

Recruiterflow is not just a generic ATS & CRM solution; it's built with recruiting and staffing agencies in mind. It leverages AI to streamline the recruitment process, save time, and make data-driven decisions. Its user-friendly interface and comprehensive features like candidate tracking, automated follow-ups, and interview scheduling make it a favorite among industry professionals. It's a one-stop solution for managing the entire recruitment workflow.

Subscription-based pricing model

Recruiterflow is an AI-driven Applicant Tracking System (ATS) and Customer Relationship Management (CRM) software designed specifically for recruitment and staffing agencies. It addresses the industry's needs for efficient candidate tracking, streamlined communication, and data-driven decision making.

10
Expert Score
6.7 / 10
357
89

Recruit CRM

Recruit CRM
View Website
Free plan available, Paid plans start at $25/month

Why We Love It

Recruit CRM is uniquely designed to address the specific needs of the recruitment industry. It streamlines the recruitment process with AI-powered automation, allowing agencies to fill roles faster. Its 100% customizable nature ensures every agency can tweak it to fit their workflow perfectly, making it a fantastic tool for any recruitment agency. Plus, it's user-friendly interface saves time and reduces the learning curve.

Pros

  • AI-powered automation
  • 100% customizable
  • User-friendly interface
  • Robust feature set
  • Specifically designed for recruitment agencies

Cons

  • Limited integrations
  • May require time to fully customize
  • No mid-tier pricing option

Free plan available, Paid plans start at $25/month

Recruit CRM is a user-friendly recruitment software solution tailor-made for recruitment agencies. It leverages AI technology to automate various recruitment processes, enabling faster role filling and business growth. It is also 100% customizable to suit individual agency needs.

Pros

  • AI-powered automation
  • 100% customizable
  • User-friendly interface
  • Robust feature set
  • Specifically designed for recruitment agencies

Cons

  • Limited integrations
  • May require time to fully customize
  • No mid-tier pricing option

Why We Love It

Recruit CRM is uniquely designed to address the specific needs of the recruitment industry. It streamlines the recruitment process with AI-powered automation, allowing agencies to fill roles faster. Its 100% customizable nature ensures every agency can tweak it to fit their workflow perfectly, making it a fantastic tool for any recruitment agency. Plus, it's user-friendly interface saves time and reduces the learning curve.

Pros

  • AI-powered automation
  • 100% customizable
  • User-friendly interface
  • Robust feature set
  • Specifically designed for recruitment agencies

Cons

  • Limited integrations
  • May require time to fully customize
  • No mid-tier pricing option

Why We Love It

Recruit CRM is uniquely designed to address the specific needs of the recruitment industry. It streamlines the recruitment process with AI-powered automation, allowing agencies to fill roles faster. Its 100% customizable nature ensures every agency can tweak it to fit their workflow perfectly, making it a fantastic tool for any recruitment agency. Plus, it's user-friendly interface saves time and reduces the learning curve.

Free plan available, Paid plans start at $25/month

Recruit CRM is a user-friendly recruitment software solution tailor-made for recruitment agencies. It leverages AI technology to automate various recruitment processes, enabling faster role filling and business growth. It is also 100% customizable to suit individual agency needs.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Verint Call Center Solutions
No No Contact for trial No Enterprise API only Email/Ticket only ISO 27001 Custom integrations only Enterprise plans only Enterprise pricing available
2NiCE CXone Mpower
Yes No Contact for trial No Yes Yes ISO 27001 Salesforce, Microsoft 365, Custom integrations Yes Enterprise pricing available
3Bullhorn: Recruiting CRM
Yes No Contact for trial Yes Yes Yes Not specified LinkedIn, Microsoft 365, Gmail Yes Enterprise pricing available
4Oracle Call Center Software
No No Contact for trial No Enterprise API only Email/Ticket only Not specified Oracle Cloud, Custom integrations only Enterprise plans only Contact for Enterprise pricing
5Calilio Call Center for Recruiters
No No Contact for trial No Not specified Email/Ticket only Not specified Custom integrations only Not specified Contact for pricing
6Aircall for Recruitment
Yes No Yes - 7 days Yes Yes Yes SOC 2 HubSpot, Salesforce, Slack Yes Enterprise pricing available
7Loxo: Talent Intelligence Platform
Yes No Yes - 14 days No Yes Yes Not specified LinkedIn, Gmail, Slack Yes Enterprise pricing available
8Genesys Cloud Call Center
Yes No Yes - 30 days Yes Yes Yes SOC 2 Salesforce, Microsoft Teams, Zoom Yes Enterprise pricing available
9Recruiterflow: ATS & CRM Solution
Yes No Yes - 14 days Yes Yes Yes Not specified Slack, LinkedIn, Gmail Yes Subscription-based pricing model
10Recruit CRM
Yes Yes Yes - 14 days No Yes Yes Not specified LinkedIn, Gmail, Microsoft 365 Yes $25/month
1

Verint Call Center Solutions

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Custom integrations only
Supports SSO
Enterprise plans only
Starting Price
Enterprise pricing available
2

NiCE CXone Mpower

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Salesforce, Microsoft 365, Custom integrations
Supports SSO
Yes
Starting Price
Enterprise pricing available
3

Bullhorn: Recruiting CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Microsoft 365, Gmail
Supports SSO
Yes
Starting Price
Enterprise pricing available
4

Oracle Call Center Software

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Oracle Cloud, Custom integrations only
Supports SSO
Enterprise plans only
Starting Price
Contact for Enterprise pricing
5

Calilio Call Center for Recruiters

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
Not specified
Starting Price
Contact for pricing
6

Aircall for Recruitment

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
HubSpot, Salesforce, Slack
Supports SSO
Yes
Starting Price
Enterprise pricing available
7

Loxo: Talent Intelligence Platform

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Gmail, Slack
Supports SSO
Yes
Starting Price
Enterprise pricing available
8

Genesys Cloud Call Center

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, Microsoft Teams, Zoom
Supports SSO
Yes
Starting Price
Enterprise pricing available
9

Recruiterflow: ATS & CRM Solution

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, LinkedIn, Gmail
Supports SSO
Yes
Starting Price
Subscription-based pricing model
10

Recruit CRM

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
LinkedIn, Gmail, Microsoft 365
Supports SSO
Yes
Starting Price
$25/month

Similar Categories

How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for call center and contact center software for recruitment agencies outlines a rigorous methodology focused on key factors such as features, specifications, customer reviews, and ratings. Important considerations for this category include the software's integration capabilities with applicant tracking systems (ATS), ease of use, scalability, and the ability to handle high volumes of calls efficiently. The research approach involved analyzing comprehensive data, comparing specifications across products, evaluating customer feedback from multiple sources, and reviewing ratings to determine the price-to-value ratio, ensuring that the rankings reflect a thorough and objective analysis of the best offerings available in the market.

Verification

  • Products evaluated through comprehensive research and analysis of features specific to call center software for recruitment agencies.
  • Rankings based on an in-depth analysis of customer reviews, ratings, and industry expert insights.
  • Selection criteria focus on key performance metrics and user satisfaction in the call center and contact center software landscape.

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Frequently Asked Questions About Call Center & Contact Center Software for Recruitment Agencies

What makes a call center & contact center software for recruitment agencies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your call center & contact center software for recruitment agencies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of call center & contact center software for recruitment agencies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means