1. Home
  2. CRM & Sales
  3. Sales Automation & CRM Software
  4. Sales Automation Software for Insurance Brokers

Ranking · Sales Automation & CRM Software

Best Sales Automation Software for Insurance Brokers

9 products scored on six criteria. Creatio leads at 8.9 and the field is tight, with 0.2 points between first and last, so read the catches before you pick. Every product opens to the evidence behind its number.

9 products scored6 criteria193 sources citedUpdated Jul 13, 2026
1 Creatiocreatio.com

Creatio's no-code CRM needs a $10,000 annual minimum

Read the reviewVisit ↗
2 Roots AIroots.ai

InsurGPT Hits 99% Accuracy On Claims Data

Read the reviewVisit ↗
3 Salesforce Financial Services Cloudsalesforce.com

Native Guidewire integration, but seats run $325/user/month.

Read the reviewVisit ↗
9Products
8.7 to 8.9Score spread
0Free plan or tier
01

The ranking

Order follows the score. Six little boxes show each product's criterion scores: green or red is above or below the category average, grey means too few products share that criterion to compare. The full review sits right under each one.

Nothing matches that filter here. Tap All to see every product.

1

Creatio

creatio.com · Creatio Insurance CRM · scored Dec 2025

Creatio's no-code CRM needs a $10,000 annual minimum

Best forMid-to-large insurers wanting a customizable, no-code claims and underwriting platform

From $25 per user/mo SOC 2HIPAAISO 27001
Top score

A no-code CRM for insurance carriers automating claims, policy and underwriting workflows.

Standout factCreatio was named a Strong Performer in The Forrester Wave for CRM Software For Financial Services, Q1 2025.creatio.com
Biggest catchCreatio enforces a minimum annual purchase volume of $10,000, excluding smaller agencies.g2.com
$10,000Annual purchase minimumg2.com
$25/user/moGrowth plancreatio.com
Strong Performer, Q1 2025Forrester recognitioncreatio.com

Starting price

$25/user/moGrowth plan; $10,000 annual purchase minimum applies

Compliance

✓ SOC 2 Type II✓ ISO 27001✓ HIPAA

Source: creatio.com

Upside

  • No-code workflow builder for claims
  • Strong Forrester and Nucleus recognition
  • SOC 2 Type II, ISO 27001, HIPAA compliant

Catch

  • $10,000 annual purchase minimum
  • Steep learning curve for setup
  • Support can slow during busy periods
Pick it ifMid-to-large insurers wanting a customizable, no-code claims and underwriting platform
Skip it ifSmall agencies with limited budgets or no technical configuration resources
PricingFrom $25/user/mo (Growth plan); $10,000 annual purchase minimum

Editor's takeCreatio's core pitch is agility: its Studio Creatio engine lets insurers rebuild claims and underwriting workflows visually instead of waiting on a development team. Forrester named it a Strong Performer for financial services CRM in Q1 2025, and it carries SOC 2 Type II, ISO 27001 and HIPAA compliance. The $10,000 annual purchase minimum and a real learning curve for administrators are the tradeoffs for that flexibility.

How much does Creatio Insurance CRM cost?

The Growth plan starts at $25 per user per month, but Creatio enforces a $10,000 minimum annual purchase volume across products and marketplace solutions, per G2's pricing page.

Is Creatio a true no-code platform?

Yes. Its Studio Creatio engine lets insurers build and modify claims and underwriting workflows with visual, drag-and-drop tools rather than custom code, according to Creatio's documentation.

The evidence: 6 criteria, 3 penalties (−0.13 points)
9.0
Product Capability & DepthLooked for: We evaluate the breadth of insurance-specific features like policy administration, claims processing, and underwriting automation.Creatio offers a comprehensive suite of vertical-specific tools including policy management, KYC compliance, automated underwriting checklists, and end-to-end claims lifecycle management, all powered by a composable no-code architecture.creatio.comcreatio.comcreatio.com
9.2
Market Credibility & Trust SignalsLooked for: We look for recognition from major industry analysts and adoption by reputable financial institutions.Creatio is consistently recognized as a Leader or Strong Performer by top analyst firms like Forrester and Nucleus Research specifically for its Financial Services and CRM capabilities.creatio.comcreatio.com
8.7
Usability & Customer ExperienceLooked for: We assess the user interface design, ease of navigation, and the learning curve for non-technical staff.Users praise the 'Freedom UI' and drag-and-drop designers for their intuitiveness, but consistently note a steep learning curve for initial setup and complex configurations.creatio.comtechradar.comcreatio.com
8.2
Value, Pricing & TransparencyLooked for: We analyze pricing structures, hidden costs, and accessibility for businesses of different sizes.While per-user pricing is competitive ($25-$85/mo), the strict $10,000 annual minimum purchase requirement creates a significant barrier for smaller agencies.creatio.comg2.comcreatio.com
9.4
No-Code Customization & AgilityLooked for: We examine the platform's ability to let business users modify workflows without coding expertise.The platform's core differentiator is its 'Studio Creatio' engine, allowing insurers to build and modify complex claims and underwriting workflows using purely visual drag-and-drop tools.creatio.comcreatio.combtrnsfrmd.com
9.5
Security, Compliance & Data ProtectionLooked for: We verify industry-standard certifications critical for handling sensitive insurance and financial data.Creatio maintains a robust security posture with SOC 2 Type II, ISO 27001 certifications, and HIPAA compliance, ensuring it meets strict regulatory requirements for insurance data.creatio.comcreatio.comcreatio.com

Score adjustments−0.13 points in total

−0.04A minimum annual purchase volume of $10,000 is required, which excludes smaller agencies and brokerages from accessing the platform.g2.com · severity 60/100
−0.05Users and reviewers consistently report a steep learning curve for initial setup and mastering the extensive feature set.techradar.com · severity 50/100
−0.04Support response times have been noted to slow down during busy periods, raising concerns for time-sensitive insurance operations.techradar.com · severity 40/100
2

Roots AI

roots.ai · Roots AI Insurance Platform · scored Dec 2025

InsurGPT Hits 99% Accuracy On Claims Data

Best forCarriers and TPAs processing high volumes of unstructured claims data.

Insurance AIClaims AutomationEnterprise

Roots AI runs InsurGPT, a model fine-tuned on insurance documents, delivering 99% data extraction accuracy for claims and underwriting.

Standout factRoots customers typically see a 250% return on investment for every bot deployed.slashdot.org
Biggest catchPricing is not public, and implementation takes 6 to 8 weeks to train and release each Digital Coworker.roots.ai

Standout number

99%InsurGPT data extraction accuracy

Milestones

Week 0
Week 6-8

Upside

  • 99% data extraction accuracy claimed
  • Validated Guidewire ClaimCenter integration
  • SOC 2, HIPAA, NYCRR 500 compliant

Catch

  • No public pricing tiers
  • 6 to 8 week implementation
  • Few public peer reviews
Pick it ifCarriers and TPAs processing high volumes of unstructured claims data.
Skip it ifIndividual sales agents wanting a simple lead-tracking CRM.
PricingNot published; requires a custom sales quote.

Editor's takeRoots AI built InsurGPT specifically for insurance documents rather than adapting a general-purpose model. The company reports 99% data extraction accuracy and an 80% straight-through processing rate for claims setup, backed by a validated Guidewire ClaimCenter accelerator. Roots raised $22.2 million in Series B funding in 2024, with Liberty Mutual Strategic Ventures among the backers.

What is InsurGPT?

InsurGPT is Roots AI's generative model, fine-tuned on millions of insurance documents. The company reports it achieves 99% accuracy on data extraction and cuts handling times by 97%, per SiliconANGLE.

How long does Roots AI take to implement?

Roots AI states that training and releasing a Digital Coworker into a business environment typically takes 6 to 8 weeks.

The evidence: 6 criteria, 3 penalties (−0.11 points)
9.3
Product Capability & DepthLooked for: We evaluate the platform's ability to handle complex, unstructured insurance data and automate core workflows like claims and underwriting.Roots utilizes 'InsurGPT', a generative AI model fine-tuned on millions of insurance documents, achieving 99% extraction accuracy and 97% reduction in handling times.roots.aisupermetrics.comsupermetrics.com
9.1
Market Credibility & Trust SignalsLooked for: We look for funding stability, partnerships with major industry players, and adoption by recognized insurance carriers.Roots raised $22.2M in Series B funding (2024), is a Guidewire Insurtech Vanguard member, and serves top carriers like Berkshire Hathaway Specialty Insurance.insurancebusinessmag.comsiliconangle.comprnewswire.com
8.8
Usability & Customer ExperienceLooked for: We assess how easy it is for non-technical insurance staff to interact with the AI and the quality of the 'Digital Coworker' interface.Users report the 'Digital Coworker' interface is easy to use and integrates well into existing teams, though implementation involves a 6-8 week training period.roots.aig2.comroots.ai
8.2
Value, Pricing & TransparencyLooked for: We look for clear pricing structures and documented return on investment (ROI) for insurance clients.Roots claims a 250% ROI and significant capacity increases, but pricing is entirely opaque with no public tiers, typical of enterprise InsurTech.roots.aislashdot.orgsaasworthy.com
8.9
Integrations & Ecosystem StrengthLooked for: We examine how well the platform connects with core insurance systems like Guidewire, Duck Creek, or legacy mainframes.Roots offers a validated accelerator for Guidewire ClaimCenter and claims 'zero-integration' capabilities via VPN for other legacy systems.tipranks.comsaasworthy.com
9.4
Security, Compliance & Data ProtectionLooked for: We verify adherence to strict insurance industry standards like SOC2, HIPAA, and GDPR.The platform is built for enterprise scale with comprehensive compliance certifications including SOC2 Type 2, HIPAA, GDPR, and NYCRR 500.roots.ai

Score adjustments−0.11 points in total

−0.04Pricing is not publicly available and requires a custom quote, which reduces transparency for potential buyers.saasworthy.com · severity 50/100
−0.04Implementation is not instant; it requires a 6-8 week training and setup period for the 'Digital Coworker' to be effective.roots.ai · severity 40/100
−0.03Public user reviews are limited in volume compared to broader horizontal SaaS platforms, making independent user verification harder.g2.com · severity 30/100
3

Salesforce Financial Services Cloud

salesforce.com · Salesforce Insurance Agency Management Software · scored Dec 2025

Native Guidewire integration, but seats run $325/user/month.

Best forLarge enterprises requiring deep customization and unified financial data.

From $325 per user/mo FedRAMP HighGuidewire integrationSalesforce Shield

Insurance CRM with native Guidewire and Duck Creek integrations, FedRAMP High security.

Standout factDigital Insurance add-on modules can cost upwards of $180,000 per organization per year.salesforce.com
Biggest catchImplementation often requires expensive consulting partners, adding significantly to total cost.g2.com
$325/user/moStarting pricesalesforce.com
$180,000/org/yrDigital Insurance add-onsalesforce.com
FedRAMP HighSecurity certcompliance.salesforce.com

Starting price

$325/user/moFinancial Services Cloud Sales edition

Connects to

GuidewireDuck CreekAppExchange1000s of apps total

Source: appexchange.salesforce.com

Upside

  • Native Guidewire and Duck Creek integration
  • FedRAMP High and HIPAA-ready security
  • Massive AppExchange ecosystem

Catch

  • $325+/user/month starting price
  • Add-on modules cost up to $180k/year
  • Steep learning curve for agents
Pick it ifLarge enterprises requiring deep customization and unified financial data.
Skip it ifSmall agencies with limited budgets or IT resources for implementation.
PricingFinancial Services Cloud Sales from $325/user/month

Editor's takeSalesforce's insurance-specific CRM connects natively to core policy systems like Guidewire and Duck Creek, and its security score leads the category with FedRAMP High authorization plus Salesforce Shield for encryption and audit trails. That depth comes at enterprise cost: seats start at $325 per user monthly, and add-on modules like Digital Insurance can run $180,000 per organization annually. Implementation typically needs consulting partners, adding further expense and a steep learning curve for new agents.

How much does Salesforce's insurance CRM cost?

Financial Services Cloud Sales starts at $325 per user per month. Add-on modules like Digital Insurance can cost up to $180,000 per organization per year, and implementation often requires paid consulting support.

Does Salesforce integrate with insurance core systems like Guidewire?

Yes. Guidewire offers a native managed package that integrates PolicyCenter directly with Salesforce Financial Services Cloud, and Duck Creek has a similar AppExchange integration.

The evidence: 6 criteria, 3 penalties (−0.16 points)
9.3
Product Capability & Depthsalesforce.com
9.2
Market Credibility & Trust Signals
8.4
Usability & Customer ExperienceLooked for: We assess the ease of implementation, user interface intuitiveness, and the learning curve for agents and brokers.While the interface is modern and powerful, users consistently report a steep learning curve and complex setup process that often requires external consulting support.salesforce.comg2.comg2.com
8.1
Value, Pricing & TransparencyLooked for: We evaluate pricing accessibility, transparency of costs, and total cost of ownership including necessary add-ons.Pricing is premium, starting at ~$325/user/month for FSC, with significant additional costs for specific modules like 'Digital Insurance' ($180k/org/year) or 'Policy Administration'.salesforce.comsalesforce.comsalesforce.com
9.5
Integrations & Ecosystem StrengthLooked for: We look for pre-built integrations with core insurance systems (Guidewire, Duck Creek) and a robust API.The platform features a massive ecosystem with native connectors for major policy admin systems like Guidewire and Duck Creek, plus thousands of apps on the AppExchange.appexchange.salesforce.comappexchange.salesforce.comiireporter.com
9.7
Security, Compliance & Data ProtectionLooked for: We examine the product's adherence to industry regulations (HIPAA, FedRAMP) and data security features.Salesforce offers industry-leading security with FedRAMP High authorization, HIPAA compliance support, and 'Salesforce Shield' for platform encryption and event monitoring.compliance.salesforce.comsdocs.com

Score adjustments−0.16 points in total

−0.07Implementation is described as complex and expensive, often requiring external consultants and significant configuration time.g2.com · severity 65/100
−0.04High licensing costs ($325+/user/mo) and expensive add-ons make the solution cost-prohibitive for smaller agencies.salesforce.com · severity 60/100
−0.05Users report a steep learning curve due to the platform's vastness and feature density.g2.com · severity 45/100
4

Agent CRM

agent-crm.com · scored Dec 2025

Agent CRM unlocks everything for $97, but cancellation is rough

Best forSolo insurance agents needing affordable marketing automation

From $97 per month GoHighLevel-basedflat pricinginsurance CRM
−0.1 vs #1

GoHighLevel-based CRM for insurance agents with unlimited funnels and daily live Zoom support.

Standout factUsed by more than 10,000 insurance agents since 2020agent-crm.com
Biggest catchUsers report being locked out of accounts immediately upon requesting cancellation, with refund issues.reddit.com
10,000+Agents using the platformagent-crm.com
$97Flat monthly priceagent-crm.tenereteam.com

Starting price

$97/moFlat rate, all features unlocked

In their words

“Users have reported difficulties with the cancellation process, including being locked out of accounts immediately upon request and issues receiving refunds.”

reddit.com

Upside

  • Unlimited funnels and contacts
  • Pre-built insurance 'Branning Bundles'
  • Daily live Zoom support

Catch

  • Cancellation lockout reported
  • Extra carrier fees for SMS/calls
  • Built on third-party GoHighLevel
Pick it ifSolo insurance agents needing affordable marketing automation
Skip it ifP&C agencies requiring IVANS policy downloads
PricingFlat $97/mo, all features unlocked; carrier fees extra

Editor's takeAgent CRM builds on the GoHighLevel platform to deliver unlimited funnels, contacts, and a power dialer for a flat $97 monthly rate, features that often cost extra elsewhere. Pre-built 'Branning Bundles' for niches like Medicare and Final Expense, plus daily live Zoom support from 7am to 6pm PST, cut setup time for non-technical agents. The clearest risk is cancellation: users report being locked out of accounts immediately upon requesting to cancel, alongside separate carrier fees for SMS and calls.

Are there extra fees beyond Agent CRM's $97 monthly price?

Yes. Usage-based carrier fees apply for calls (about $0.026/minute) and texts (about $0.015 per SMS segment), separate from the flat subscription.

Is Agent CRM easy to cancel?

Some users report difficulty. Reddit reports describe being locked out of the account immediately upon requesting cancellation, along with issues getting refunds.

The evidence: 6 criteria, 3 penalties (−0.17 points)
9.0
Product Capability & DepthLooked for: We evaluate the breadth of features, automation capabilities, and scalability specifically for insurance agency workflows.Agent CRM provides an all-in-one suite including unlimited funnels, a power dialer, AI appointment setting, and marketing automation built on the GoHighLevel framework.agent-crm.comagent-crm.comagent-crm.tenereteam.com
8.8
Market Credibility & Trust SignalsLooked for: We look for user adoption numbers, verified testimonials, and longevity in the market to establish trust.The platform serves over 10,000 agents and hosts a large active user community, though it is a white-label solution rather than a proprietary standalone build.agent-crm.comblog.agent-crm.com
8.7
Usability & Customer ExperienceLooked for: We assess how easy it is for non-technical agents to set up campaigns and navigate the interface.The 'Click & Play' library and pre-built assets significantly reduce setup time, although some users report friction with cancellation processes.agent-crm.comblog.agent-crm.comblog.agent-crm.com
8.9
Value, Pricing & TransparencyLooked for: We analyze the pricing structure, hidden fees, and contract terms relative to the features provided.The $97/month flat rate for unlocked features is highly competitive, though users must budget for additional variable usage fees for SMS and calls.huntress.comhuntress.comhuntress.com
9.3
Insurance Industry SpecializationLooked for: We check for features, templates, and compliance tools specifically designed for the insurance industry.The platform offers 'Branning Bundles'—comprehensive, pre-built marketing and automation kits for specific insurance niches like Medicare, Life, and IULs.blog.agent-crm.comblog.agent-crm.com
9.1
Support, Training & Onboarding ResourcesLooked for: We evaluate the availability and quality of support channels, training materials, and onboarding assistance.Agent CRM distinguishes itself with extensive daily live Zoom support (7am-6pm PST) and a library of over 50 educational courses.blog.agent-crm.comyoutube.com

Score adjustments−0.17 points in total

−0.08Users have reported difficulties with the cancellation process, including being locked out of accounts immediately upon request and issues receiving refunds.reddit.com · severity 75/100
−0.06Some users have cited poor customer support experiences, including unhelpful responses and unresolved technical issues with features like texting.reddit.com · severity 60/100
−0.03Additional usage fees for SMS, emails, and phone calls are charged separately from the monthly subscription, which may not be immediately obvious to all users.agentcrm.zendesk.com · severity 45/100
5

EZLynx

ezlynx.com · EZLynx: Comparative Rater · scored Dec 2025

Connects 330+ carriers, but support response times lag

Best forIndependent P&C agencies needing an all-in-one rater and management system.

From $350 per month 330+ carriersquote-based pricingApplied Systems
−0.1 vs #1

Comparative rater connecting more than 37,000 agencies to 330+ carriers for real-time personal lines quoting.

Standout factEZLynx processes more than 14 million home, auto and package rating transactions every month across 37,000-plus agencies.ezlynx.com
Biggest catchUsers frequently report frustration with customer support responsiveness, citing long wait times.selecthub.com
330+Carriers connectedezlynx.com
37,000+Agencies servedezlynx.com

Standout number

330+insurance carriers connected

Source: ezlynx.com

Starting price

$350/mo (estimated)no published pricing; rater-only access can run lower

Upside

  • Connects to 330+ carriers
  • Single data entry for multiple quotes
  • Real-time rating across 48 states

Catch

  • Customer support often reported as slow
  • Pricing is not publicly transparent
  • Commercial lines less robust than personal
Pick it ifIndependent P&C agencies needing an all-in-one rater and management system.
Skip it ifAgencies focusing solely on life, health or benefits lines.
PricingCustom quote, third-party estimates start around $350/month

Editor's takeEZLynx connects to more than 330 carriers across 48 states, letting agents enter data once for multiple quotes. More than 37,000 agencies process over 14 million rating transactions a month through the platform, owned by Applied Systems. Pricing is not published, with third-party estimates around $350 a month, and support response times are a recurring complaint.

How many carriers does EZLynx connect to?

EZLynx connects to more than 330 insurance carriers across 48 states for real-time quoting, according to the company's rating engine page.

How much does EZLynx cost?

EZLynx does not publish standard pricing. Third-party analysis puts the platform starting around $350 a month, though rater-only access can run closer to $100, per Reddit user reports.

The evidence: 6 criteria, 3 penalties (−0.18 points)
9.1
Product Capability & DepthLooked for: We evaluate the breadth of rating features, real-time quoting capabilities, and support for diverse insurance lines.EZLynx offers a real-time comparative rater supporting over 330 carriers across 48 states, with single-entry data capabilities for auto, home, and dwelling fire insurance.ezlynx.comezlynx.comg2.com
9.4
Market Credibility & Trust SignalsLooked for: We assess market adoption, company longevity, ownership stability, and industry recognition.EZLynx is a dominant player used by over 37,000 agencies, processing millions of transactions monthly, and is owned by industry giant Applied Systems.canva.comcanva.comtechradar.com
8.7
Usability & Customer ExperienceLooked for: We analyze user interface design, ease of workflow, and the quality of customer support interactions.Users consistently praise the modern, easy-to-use interface and single-entry workflow, though customer support responsiveness is a frequently cited friction point.ezlynx.comg2.comg2.com
8.5
Value, Pricing & TransparencyLooked for: We examine pricing structures, public transparency, and perceived value relative to cost.Pricing is not publicly standardized on their site; third-party sources suggest starting costs around $350/month for the platform, with some users noting high conversion fees.ezlynx.comsoftwaresuggest.comselecthub.com
8.9
Carrier Network & State CoverageLooked for: We look for third-party software connections, API availability, and ecosystem maturity.The platform integrates with over 20 agency management systems and offers a marketplace (EZLynx Connect) for vendors like LexisNexis and Fenris.ezlynx.comezlynx.comezlynx.com
9.1
Security, Compliance & Data Protectionezlynx.com

Score adjustments−0.18 points in total

−0.08Users frequently report frustration with customer support responsiveness, citing long wait times and difficulty getting assistance.selecthub.com · severity 70/100
−0.07Commercial lines quoting capabilities are described by some users as less robust or intuitive compared to the personal lines rater.reddit.com · severity 50/100
−0.03Pricing is not transparently listed on the public website, requiring direct contact or aggregator membership to determine costs.softwaresuggest.com · severity 45/100
6

Hexure

hexure.com · Hexure: Life Insurance Automation · scored Dec 2025

No distributor fees, but carrier pricing stays hidden

Best forCarriers, BGAs, and broker-dealers selling complex annuity and life products

Quote only zero transaction feesNIGO under 10%98% e-sign adoption
−0.1 vs #1

Insurance sales automation platform cutting paperwork error rates from 60% to under 10%.

Standout factFireLight cuts Not-In-Good-Order rates to between 4% and 10%, versus a 60% industry average.hexure.com
Biggest catchPublic pricing information is not available for carrier software licenses.trustradius.com
4-10%NIGO rate with FireLighthexure.com
60%Industry average NIGO ratehexure.com
up to 98%E-signature adoption ratehexure.com

The thing people get wrong

Not-In-Good-Order paperwork errors are just a cost of doing business

FireLight cuts NIGO rates to 4-10%, versus a 60% industry average

Source: hexure.com

Standout number

98%e-signature adoption rate for firms using FireLight

Source: hexure.com

Upside

  • Zero transaction fees for distributors
  • Cuts NIGO rates to under 10%
  • 98% e-signature adoption rate

Catch

  • Carrier pricing is never published
  • Data entry can be time-consuming
  • Steeper learning curve than simple e-apps
Pick it ifCarriers, BGAs, and broker-dealers selling complex annuity and life products
Skip it ifIndependent agents wanting a simple CRM for lead management
PricingZero transaction fees for distributors, carrier licensing requires a quote

Editor's takeHexure's FireLight platform cuts Not-In-Good-Order rates to between 4 and 10 percent, well below the industry's typical 60 percent, and firms using its e-signature see up to 98 percent adoption. Distributors pay zero transaction fees per application, a real cost advantage. Carrier-side software licensing is never publicly priced though, and some users describe the data entry process as arduous, even if thorough.

Does Hexure charge transaction fees?

Not to distributors. Hexure does not charge transaction fees for applications submitted through FireLight, according to Hexure's own blog on broker-dealer benefits.

How much does Hexure reduce paperwork errors?

FireLight cuts Not-In-Good-Order rates to between 4 and 10 percent, compared to a 60 percent industry average, according to Hexure's published broker-dealer materials.

The evidence: 6 criteria, 3 penalties (−0.13 points)
9.3
Product Capability & DepthLooked for: We evaluate the platform's ability to handle the full insurance lifecycle, from initial quoting and illustration to e-application and post-issue servicing across multiple product lines.Hexure offers a comprehensive end-to-end suite combining FireLight (sales platform) and ForeSight (illustrations). It supports complex product lines including annuities, life insurance, long-term care, and disability, managing the entire workflow from needs assessment to policy issuance.hexure.comhexure.comhexure.com
9.1
Market Credibility & Trust SignalsLooked for: We look for evidence of long-term industry presence, adoption by major carriers, and verifiable success stories from enterprise clients.Founded in 1995 (formerly Insurance Technologies), Hexure serves a significant portion of the top 25 carriers. Case studies with major firms like Nationwide and Advisors Excel demonstrate high-volume processing capabilities and deep industry entrenchment.insurancenewsnet.comnailba.orghexure.com
8.7
Usability & Customer ExperienceLooked for: We assess the ease of use for advisors and back-office staff, looking for features that reduce friction like e-signatures and pre-filled data.The platform achieves remarkably high e-signature adoption rates (98%), indicating strong user acceptance. However, some users note the rigorous data entry process can feel 'arduous' compared to simpler tools, though this rigor is intentional to prevent errors.hexure.comhexure.comtrustradius.com
8.5
Value, Pricing & TransparencyLooked for: We evaluate pricing models for fairness and transparency, specifically looking for transaction fees or hidden costs for distributors.Hexure offers a highly competitive model for distributors by charging zero transaction fees for applications. However, specific software licensing costs for carriers are not publicly disclosed, which is common but reduces transparency.hexure.comhexure.comtrustradius.com
9.0
Integrations & Ecosystem StrengthLooked for: We examine the platform's ability to connect with CRMs, data services, and industry clearinghouses to streamline workflows.The platform boasts strong, pre-built integrations with industry standards like DTCC, Salesforce, Redtail, and LexisNexis. Its API-first approach allows for custom embedded experiences and real-time data passing.hexure.comhexure.com
8.9
Security, Compliance & Data ProtectionLooked for: We look for features that ensure regulatory compliance (like Reg 60) and data security in highly regulated financial environments.Hexure excels in compliance automation, reducing NIGO (Not In Good Order) rates to <10%. It includes built-in suitability scoring, Reg 60 support, and automated audit trails, making it a robust choice for compliance-heavy sectors.hexure.comtrustradius.com

Score adjustments−0.13 points in total

−0.05Some users noted instances where forms did not populate correctly, requiring manual printing and uploading, which defeats the purpose of an e-app.trustradius.com · severity 50/100
−0.05Users report the application process can be 'arduous and long' compared to some competitors, potentially due to strict validation rules.trustradius.com · severity 45/100
−0.03Pricing is opaque with no public information available, requiring direct quotes for all implementations.trustradius.com · severity 40/100
7

Keap

keap.com · Keap Insurance CRM · scored Dec 2025

Keap signs HIPAA BAAs but starts near $249 a month

Best forTech-savvy agents wanting powerful automation and willing to build workflows.

From $79 per month HIPAAMobile appNo free plan
−0.1 vs #1

HIPAA compliant CRM and marketing automation platform built for insurance agents handling sensitive client data.

Standout factPro plan runs about $249 a month for 2 users and 1,500 contactsbusiness.com
Biggest catchNew customers often pay a one-time onboarding fee of $499 to $1,500.emailvendorselection.com
~$249/moPro plan pricebusiness.com
$499-$1,500Onboarding fee rangeemailvendorselection.com
2,500+Zapier app connections

Starting price

$249/moPro plan, 2 users and 1,500 contacts, plus onboarding fee

Compliance

✓ HIPAA (BAA available)? SOC 2

Source: hipaatimes.com

Upside

  • Signs HIPAA Business Associate Agreements
  • 2,500+ integrations via Zapier
  • Drag and drop sales pipeline

Catch

  • Onboarding fees run $499 to $1,500
  • No native ACORD form support
  • Extra users cost $29-$39 each
Pick it ifTech-savvy agents wanting powerful automation and willing to build workflows.
Skip it ifAgents needing built-in ACORD forms or comparative rating tools.
PricingFrom $79/mo entry, Pro around $249/mo, plus onboarding fees

Editor's takeKeap signs Business Associate Agreements and offers a dedicated HIPAA controls toggle, a rare feature among general CRMs that suits insurance agents handling health data. The Pro plan runs about $249 a month for two users and 1,500 contacts, and new customers often face a one-time onboarding fee of $499 to $1,500. It lacks native ACORD forms, relying on third-party connectors like NowCerts instead.

Is Keap HIPAA compliant?

Yes. Keap offers a HIPAA Security Controls toggle and will sign a Business Associate Agreement for users handling protected health information.

Are there extra fees to start using Keap?

Often yes. New customers commonly pay a one-time onboarding or coaching fee ranging from $499 to $1,500, on top of the monthly subscription.

The evidence: 6 criteria, 3 penalties (−0.15 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of insurance-specific features like policy management, automation, and lead tracking.Keap excels in sales and marketing automation with features for policy renewal alerts, birthday emails, and lead segmentation, though it relies on integrations for deep policy administration.keap.comkeap.comkeap.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, longevity, and compliance with critical regulations like HIPAA.Keap is a long-standing market leader (formerly Infusionsoft) that explicitly supports HIPAA compliance, signing Business Associate Agreements (BAA) for healthcare and insurance users.hipaatimes.comencharge.io
8.9
Usability & Customer ExperienceLooked for: We look for intuitive interfaces, mobile accessibility, and ease of setup for non-technical agents.Users report a modern, intuitive interface with a mobile app that allows managing contacts and business lines on the go, though some advanced automations have a learning curve.keap.comkeap.comkeap.com
8.5
Value, Pricing & TransparencyLooked for: We analyze pricing structures, hidden fees, and contract terms relative to feature value.Keap positions itself as a premium product with starting costs around $249/mo and mandatory onboarding fees, which can be a barrier compared to cheaper alternatives.keap.combusiness.comemailvendorselection.com
8.8
Integrations & Ecosystem StrengthLooked for: We evaluate the ability to connect with insurance raters, carriers, and other agency tools.Keap integrates with over 2,500 apps via Zapier and has specific connections to insurance tools like NowCerts and EZLynx through third-party connectors.sourceforge.netzapier.com
9.4
Security, Compliance & Data ProtectionLooked for: We examine data security measures specifically relevant to insurance, such as HIPAA and data encryption.Keap offers a dedicated HIPAA security control toggle and signs BAAs, making it a secure choice for health and life insurance agents handling sensitive data.learn.thryv.comhipaatimes.com

Score adjustments−0.15 points in total

−0.05High starting cost ($249/mo) plus mandatory onboarding fees ($499+) makes it expensive for small agencies.business.com · severity 65/100
−0.07Lacks native insurance-specific features like ACORD forms or comparative rating without third-party integration.sourceforge.net · severity 50/100
−0.03Additional users incur extra monthly fees (approx $29-$39/user), which can escalate costs for growing teams.keap.com · severity 45/100
8

AgencyZoom

agencyzoom.com · scored Dec 2025

AgencyZoom can't create new clients in HawkSoft AMS

Best forGrowth-focused agencies wanting a modern sales overlay atop a legacy AMS.

From $59 per month Vertafore-ownedAMS integrationsfree trial
−0.2 vs #1

Sales automation CRM for insurance brokers, with visual pipelines and automated winback campaigns.

Standout factUsers report an average 4.5% increase in sales after adopting AgencyZoom.selecthub.com
Biggest catchThe HawkSoft integration cannot create new client files, requiring manual double entry for new business.blog.hawksoft.com
4.5%Reported average sales increaseselecthub.com
$59/moStarting priceagencyzoom.com
4.5/5G2 ratingg2.com

The thing people get wrong

AgencyZoom fully syncs two-way with every AMS partner

The HawkSoft integration cannot create new client files, requiring manual double entry

Source: blog.hawksoft.com

Standout number

4.5%average reported sales increase after adoption

Source: selecthub.com

Upside

  • Visual drag-and-drop pipeline stages
  • Automated winback campaigns for lost clients
  • Backed by Vertafore for stability

Catch

  • HawkSoft sync can't create new clients
  • Inefficient search for finding client records
  • Mobile app lacks desktop feature parity
Pick it ifGrowth-focused agencies wanting a modern sales overlay atop a legacy AMS.
Skip it ifAgencies wanting a standalone system for full back-office accounting.
PricingFrom $59/month; independent agent tiers run $149-$349/month.

Editor's takeAgencyZoom's specialty is turning pipeline data into action: visual stages, automated winback sequences for lapsed clients, and one-click Google Review requests. Vertafore's ownership backs it with real institutional stability. The rough edge shows in AMS sync depth. HawkSoft users can push notes and attachments back, but cannot create a new client record without manual double entry.

Does AgencyZoom fully sync with HawkSoft?

Not fully. Data flows into AgencyZoom from HawkSoft, and notes or attachments can sync back, but the integration cannot create a brand-new client file in HawkSoft, requiring manual entry for new business.

What sales results do agencies report with AgencyZoom?

User reviews cite an average 4.5% increase in sales after adopting the platform, attributed to its visual pipeline tracking and automated follow-up sequences.

The evidence: 6 criteria, 3 penalties (−0.16 points)
8.9
Product Capability & DepthLooked for: We evaluate the breadth of sales automation features, CRM capabilities, and lifecycle management tools specifically for insurance agencies.AgencyZoom offers a comprehensive suite for lead management, sales pipeline visualization, and automated client onboarding, though some mobile features are limited compared to the desktop version.selecthub.comlavaautomation.comapps.apple.com
9.3
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, ownership stability, and user base size within the insurance technology market.AgencyZoom was acquired by Vertafore, a market leader in insurance technology, in 2021, significantly bolstering its long-term stability and integration potential.vertafore.comvertafore.comg2.com
8.8
Usability & Customer ExperienceLooked for: We analyze user feedback regarding ease of use, interface design, and the efficiency of common workflows.Users consistently praise the interface for being intuitive and user-friendly, though some specific friction points exist around search functionality and mobile app navigation.g2.comg2.comg2.com
8.7
Value, Pricing & TransparencyLooked for: We evaluate the transparency of pricing models and the perceived value relative to cost for independent agencies.Pricing is publicly available with clear tiers ($149-$349/mo for independent agents), though some users have noted recent price increases.agencyzoom.comagencyzoom.comagencyzoom.com
8.6
Integrations & Ecosystem StrengthLooked for: We examine the depth and reliability of integrations with major Agency Management Systems (AMS) and other insurtech tools.AgencyZoom integrates with major systems like AMS360, QQCatalyst, and HawkSoft, but depth varies; specifically, the HawkSoft integration has limitations regarding new client creation.agencyzoom.comblog.hawksoft.comsupport.agencyzoom.com
9.2
Sales Automation & Pipeline ManagementLooked for: We assess the platform's ability to visualize sales data, automate follow-ups, and manage producer performance.This is the product's core strength, offering highly visual pipelines, automated 'winback' campaigns, and detailed producer performance tracking.selecthub.comg2.comselecthub.com

Score adjustments−0.16 points in total

−0.06The HawkSoft integration is limited to one-way creation; it cannot create new client files in HawkSoft, requiring manual double entry for new business.blog.hawksoft.com · severity 60/100
−0.05Users report inefficient search functionality, making it difficult to quickly locate specific client records.g2.com · severity 45/100
−0.05The mobile application lacks full feature parity with the desktop version, specifically missing a dedicated contact tab and having issues with phone integration.apps.apple.com · severity 40/100
9

Insureio

insureio.com · Insureio: Insurance CRM Solution · scored Dec 2025

Insureio Routes Life Insurance Applications To 30 Carriers

Best forLife insurance and annuity producers wanting drop-ticket applications and built-in quoting.

From $25 per month insurance CRMlife insurance softwaresales automation
−0.2 vs #1

Insureio automates one-page life insurance applications across 30+ carriers with plans starting at $25 a month.

Standout factAgents fill out one page to submit term life, permanent life, LTC, disability, or annuity applications across more than 30 carriers.insureio.com
Biggest catchInsureio does not offer a dedicated mobile application, according to the vendor's own FAQ.softwarefinder.com
30+Carriers for drop-ticket applicationsinsureio.com
40+Carriers with built-in quotingzixflow.com
$25/monthStarting priceinsureio.com

Plans

Basic25per month
Marketing50per month
Agency Management50per month
Marketing & Agency Mgmt75per month

Standout number

40+insurance carriers with built-in quoting

Source: zixflow.com

Upside

  • One-page applications for 30+ carriers
  • Quoting tools for 40+ carriers
  • Transparent pricing from $25 a month

Catch

  • No dedicated mobile app
  • Some reviewers cite weak support
  • Web-based only, no desktop app
Pick it ifLife insurance and annuity producers wanting drop-ticket applications and built-in quoting.
Skip it ifP&C agencies needing comparative rating for auto and home policies.
PricingFour tiers run from $25 a month (Basic) to $75 a month (Marketing & Agency Management), with a free 30-day trial.

Editor's takeInsureio's drop-ticket system lets life insurance agents submit a single application that routes to more than 30 carriers, cutting paperwork that normally eats up producer time. Pricing is unusually transparent for insurance software, with four published tiers and a 30-day free trial. The lack of a native mobile app is a real gap for agents who work primarily from a phone.

How much does Insureio cost?

Insureio has four published tiers: Basic at $25 a month, Marketing and Agency Management each at $50, and the combined Marketing & Agency Management tier at $75. A free 30-day trial is available.

Does Insureio have a mobile app?

No. Insureio is web-based only and does not offer a dedicated mobile application, according to the vendor's own product FAQ.

The evidence: 6 criteria, 3 penalties (−0.17 points)
9.0
Product Capability & DepthLooked for: We evaluate the breadth of insurance-specific features such as policy management, quoting engines, and application fulfillment workflows.Insureio provides a specialized 'drop-ticket' application fulfillment system for over 30 carriers, allowing agents to submit one-page applications directly to distribution partners.insureio.cominsureio.comzixflow.com
8.8
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, partnerships, and longevity in the insurance technology market.Insureio has established significant partnerships with industry leaders like IXN and Encova (formerly Motorists Life) and has been operating under this brand since 2014.insurancenewsnet.cominsureio.cominsureio.com
8.6
Usability & Customer ExperienceLooked for: We examine the user interface design, ease of navigation, and availability of support channels for agents.The platform is described as user-friendly with embedded video tutorials, though some users report a learning curve and a lack of a dedicated mobile application.insureio.comsoftwarefinder.cominsureio.com
9.4
Value, Pricing & TransparencyLooked for: We analyze the pricing structure, transparency of costs, and the feature-to-price ratio compared to competitors.Insureio offers highly transparent and competitive pricing starting at $25/month, with a clear four-tier structure and a free 30-day trial.insureio.cominsureio.comsoftwarefinder.com
8.9
Integrations & Ecosystem StrengthLooked for: We evaluate the system's ability to connect with carriers, VOIP systems, calendars, and other third-party tools.The platform integrates with 3CX for VOIP, major calendar/email providers, and over 30 insurance carriers for application fulfillment.insureio.cominsureio.comsoftwarefinder.com
8.8
Security, Compliance & Data ProtectionLooked for: We investigate data encryption standards, HIPAA compliance measures, and security protocols relevant to handling sensitive health data.Insureio utilizes TLS encryption and encrypts data at rest and in transit, adhering to HIPAA standards, although they clarify they are not a 'covered entity' themselves.insureio.cominsureio.cominsureio.com

Score adjustments−0.17 points in total

−0.06The platform lacks a dedicated mobile application, which limits accessibility for agents working in the field.softwarefinder.com · severity 60/100
−0.05Some third-party reviews cite 'weak customer support' as a disadvantage.shop.agencyheight.com · severity 50/100
−0.06Users have reported limited customization options compared to other CRM platforms.softwarefinder.com · severity 45/100
02

Side by side

10 features across 9 products. Green is yes, red is no, grey is not published.

FeatureCreatioRoots AISalesforce Financial Services CloudAgent CRMEZLynxHexureKeapAgencyZoomInsureio
Has Mobile App
Has Free Plan
Has Free Trial Contact for trial Contact for trial Contact for trial Contact for trial Contact for trial Contact for trial
Integrates With Zapier
Has Public API Enterprise API only Enterprise API only
Live Chat Support Email/Ticket only Email/Ticket only Email/Ticket only
SOC 2 or ISO Certified
Popular Integrations Salesforce, Microsoft 365, HubSpot Custom integrations only Slack, Salesforce, Google Workspace, Microsoft 365, HubSpot Slack, Salesforce, Google Workspace Salesforce, Microsoft 365, HubSpot Custom integrations only Slack, Salesforce, Google Workspace Slack, Salesforce, Google Workspace Slack, Salesforce, Google Workspace
Supports SSO Enterprise plans only Enterprise plans only Enterprise plans only
Starting Price $25 per user/mo Contact for pricing $325 per user/mo $97 per month $350 per month Contact for pricing $79 per month $59 per month $25 per month
03

How we chose

Four fixed criteria for every product, plus two chosen for Sales Automation Software for Insurance Brokers, weighted and reduced by documented penalties.

Full methodology
Criteria set for this categoryProduct Capability & Depth, Market Credibility & Trust Signals, Usability & Customer Experience, Value, Pricing & Transparency, Security, Compliance & Data Protection, Integrations & Ecosystem Strength
Evidence, then a scoreDocumentation, pricing pages, security pages and third-party reviews. Each criterion records what was found and links its sources.
Penalties, then a rankDocumented problems pull the score down with their evidence attached. Rank follows the score. Sponsored rows, where present, are labelled.
iVendors cannot buy a position. Every score rests on published evidence, documented problems pull it down, and a 9.1 here is not a 9.1 in another category.
Albert Richer
Albert RicherFounder · Memphis, TN

Sets the criteria and reviews the evidence before a ranking publishes. Email him if something here looks wrong.

04

Questions people ask

How much does Creatio Insurance CRM cost?

The Growth plan starts at $25 per user per month, but Creatio enforces a $10,000 minimum annual purchase volume across products and marketplace solutions, per G2's pricing page.

Is Creatio a true no-code platform?

Yes. Its Studio Creatio engine lets insurers build and modify claims and underwriting workflows with visual, drag-and-drop tools rather than custom code, according to Creatio's documentation.

What is InsurGPT?

InsurGPT is Roots AI's generative model, fine-tuned on millions of insurance documents. The company reports it achieves 99% accuracy on data extraction and cuts handling times by 97%, per SiliconANGLE.

How long does Roots AI take to implement?

Roots AI states that training and releasing a Digital Coworker into a business environment typically takes 6 to 8 weeks.

How much does Salesforce's insurance CRM cost?

Financial Services Cloud Sales starts at $325 per user per month. Add-on modules like Digital Insurance can cost up to $180,000 per organization per year, and implementation often requires paid consulting support.

Does Salesforce integrate with insurance core systems like Guidewire?

Yes. Guidewire offers a native managed package that integrates PolicyCenter directly with Salesforce Financial Services Cloud, and Duck Creek has a similar AppExchange integration.

Are there extra fees beyond Agent CRM's $97 monthly price?

Yes. Usage-based carrier fees apply for calls (about $0.026/minute) and texts (about $0.015 per SMS segment), separate from the flat subscription.

Is Agent CRM easy to cancel?

Some users report difficulty. Reddit reports describe being locked out of the account immediately upon requesting cancellation, along with issues getting refunds.

How is the best Sales Automation Software for Insurance Brokers decided?

Every product is scored on six criteria for this category, with cited evidence and documented penalties. Rank follows the overall score. Vendors cannot pay for a position.

How often is this ranking updated?

Products are re-scored when pricing, features or evidence change. This ranking was last updated July 13, 2026.

05

More in Sales Automation & CRM Software

10 related rankings.

All of Sales Automation & CRM
Research

Sales professionals still spend only two hours per day on actual selling activities

Mar 8, 2026

60% of market development funds go unused every quarter, leaving $35B untouched

May 25, 2026

Only 29% of sales enablement teams can directly tie their programs to revenue

May 11, 2026