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Hyro
hyro.ai · Hyro's Conversational AI · scored Dec 2025Hyro deploys in 3 days, entry price excludes small clinics
Best forLarge health systems on Epic wanting fast, no-training-data AI deployment.
From $90,000 per year
HIPAASOC 2 Type IIGDPR
Top score
9.2Product9.4Market8.9Usability8.5Value9.5Security9.1Integrations
Healthcare conversational AI resolving 85% of patient calls with no training data required.
Standout factHyro resolves more than 85% of patient inquiries automatically, at 98% claimed accuracy.hyro.ai
Biggest catchEntry pricing starts around $90,000 per year, which excludes smaller practices.elion.health
85%+Automation ratehyro.ai
98%Claimed accuracyselecthub.com
$95MTotal funding raisedbeckershospitalreview.com
Starting price
$90,000/yearReported starting price, per third-party listing
Upside
- Deploys in 3 days, no training data
- Resolves 85%+ of patient calls
- Deep Epic and Salesforce integration
Catch
- Starting price excludes small practices
- Dashboard UI needs improvement
- Assistant changes face review delays
Pick it ifLarge health systems on Epic wanting fast, no-training-data AI deployment.
Skip it ifSmall private practices with budgets under roughly $90,000 a year.
PricingFrom about $90,000/year, enterprise-focused.
Editor's takeHyro builds a knowledge graph from existing content and deploys in about 3 days without months of training data. It resolves more than 85% of patient inquiries automatically and claims 98% accuracy. Entry pricing starts near $90,000 a year, which puts it out of reach for smaller practices.
How much does Hyro cost?
Pricing is not fully published, but reported starting costs run near $90,000 per year, or $100,000 for the Salesforce Web integration, per third-party listings.
How fast can Hyro be deployed?
Around 3 days, since it builds a knowledge graph from existing content instead of requiring manually built conversation flows or training data.
The evidence: 6 criteria, 3 penalties (−0.13 points)
9.2
Product Capability & DepthLooked for: We evaluate the platform's ability to handle complex healthcare workflows, automation rates, and the sophistication of its natural language understanding without heavy manual training.Hyro utilizes a linguistics-based 'Adaptive Communications' architecture that scrapes existing data to build knowledge graphs, achieving an 85% automation rate for tasks like scheduling and prescription refills without requiring training data.hyro.aihyro.aihyro.ai
9.4
Market Credibility & Trust SignalsLooked for: We look for adoption by major health systems, significant venture backing, and industry recognition that validates enterprise readiness.Hyro has raised approximately $95 million in funding, serves major health systems like Intermountain Health and Baptist Health, and was recognized as a 2025 Salesforce Partner Innovation Award winner.beckershospitalreview.combeckershospitalreview.comhyro.ai
8.9
Usability & Customer ExperienceLooked for: We assess the ease of deployment, maintenance requirements, and the quality of the administrative user interface.The platform is praised for its 'plug and play' capability allowing 3-day deployments, though some users note the internal dashboard requires UI/UX improvements.hyro.aihyro.aig2.com
8.5
Value, Pricing & TransparencyLooked for: We analyze pricing structures, entry costs, and documented return on investment for healthcare organizations.Hyro delivers high ROI (up to 11x) for large enterprises but has a high entry cost (~$90k-$100k/year), making it less accessible for smaller practices.hyro.aiappexchange.salesforce.commarketplace.microsoft.com
9.5
Security, Compliance & Data ProtectionLooked for: We examine the platform's adherence to healthcare regulations (HIPAA) and measures to prevent AI hallucinations.Hyro employs a 'Triple C' framework (Control, Compliance, Clarity) to ensure HIPAA compliance and explainability, specifically designed to eliminate black-box hallucinations.hyro.aihyro.aiwelcome.ai
9.1
Integrations & Ecosystem StrengthLooked for: We evaluate the depth of integration with core healthcare systems like EHRs and CRM platforms.The platform features deep, native integrations with Epic (App Orchard), Cerner, and Salesforce Health Cloud, enabling end-to-end automation of workflows like scheduling.hyro.aihyro.aihyro.ai
Score adjustments−0.13 points in total
−0.04The high starting price (approx. $90,000/year) creates a significant barrier to entry for smaller clinics and practices.elion.health · severity 60/100
−0.05Users have reported that the internal analytics dashboard requires UI/UX improvements for better data extraction.softwarefinder.com · severity 45/100
−0.04Some users have noted delays in the review process when making changes to the AI assistant.g2.com · severity 40/100
