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airSlate
airslate.com · scored Apr 2026airSlate automates documents, but BBB logs billing complaints.
Best forSMBs and mid-market teams automating document and signature workflows.
A no-code platform combining document generation, e-signatures, and robotic process automation for businesses.
Upside
- No-code drag-and-drop workflow builder
- Covers SOC 2, HIPAA, GDPR, PCI DSS
- Deep native Salesforce and NetSuite sync
Catch
- BBB logs unauthorized charge complaints
- Overage fees apply for extra bot actions
- Steep learning curve for advanced automation
Editor's takeairSlate combines document generation, e-signatures, and robotic process automation without requiring code. It rates 4.5 on G2 and 5 on Capterra, and covers SOC 2 Type II, HIPAA, GDPR, and PCI DSS compliance. The Better Business Bureau lists a pattern of complaints about unauthorized charges and difficulty getting refunds.
How much does airSlate cost?
Plans start at $30 per user per month. Extra fees apply at $0.50 per bot action once a plan's included credits are used, based on airSlate's own pricing documentation.
Are there billing complaints about airSlate?
Yes. The Better Business Bureau lists a high volume of complaints about unauthorized charges and difficulty canceling subscriptions or getting refunds, often tied to linked payment accounts.
The evidence: 6 criteria, 1 penalty (−0.06 points)
Score adjustments−0.06 points in total















