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Unified Communications as a Service (UCaaS) for Staffing Agencies 2026: 10 Best Rated Products

Albert Richer
Curated by :
Albert Richer
Updated Jan 28, 2026

This niche exists within a larger set — view the entire Unified Communications as a Service (UCaaS) Platforms list. Other Software products for Staffing Agencies.

Other Software products for Staffing Agencies.

Unified Communications as a Service (UCaaS) for Staffing Agencies
Albert Richer

Finding the Right UCaaS for Staffing Agencies: Insights from Customer Reviews and Expert Analysis When it comes to choosing a Unified Communications as a Service (UCaaS) solution for staffing agencies, market research suggests that not all platforms are created equal. For instance, many consumers prioritize features like integrated video conferencing and seamless mobile accessibility, which are often rated highest by industry professionals. Reviews indicate that companies like RingCentral frequently receive high marks for their user-friendly interface and robust analytics capabilities, making it easier for agencies to manage client interactions and team collaboration. Meanwhile, Zoom has garnered attention for its reliability in video calls but may fall short in some advanced features that staffing firms need for effective recruitment. Interestingly, studies show that over 60% of staffing agencies value scalability in their UCaaS solutions, particularly during peak hiring seasons when demand can skyrocket. So, what should you really focus on? Finding the Right UCaaS for Staffing Agencies: Insights from Customer Reviews and Expert Analysis When it comes to choosing a Unified Communications as a Service (UCaaS) solution for staffing agencies, market research suggests that not all platforms are created equal.

Similar Categories
1
Expert Score
9.8 / 10
692
96
24/7 SUPPORT
1
UCaaS by Coeo
9.8

UCaaS by Coeo

UCaaS by Coeo
View Website
UCaaS by Coeo is a cloud communication solution designed to streamline the communication processes in staffing agencies. It unifies multiple communication channels into one platform, enabling seamless collaboration, quick decision-making and efficient customer service - key needs in the staffing industry.
UCaaS by Coeo is a cloud communication solution designed to streamline the communication processes in staffing agencies. It unifies multiple communication channels into one platform, enabling seamless collaboration, quick decision-making and efficient customer service - key needs in the staffing industry.
24/7 SUPPORT

Best for teams that are

  • Enterprises needing robust SIP trunking and Microsoft Teams voice integration
  • Organizations prioritizing network uptime with SD-WAN and cellular failover solutions
  • Companies requiring customized cloud communication solutions with strong carrier backing

Skip if

  • Small teams looking for a simple, out-of-the-box VoIP app with no network configuration
  • Businesses that do not use Microsoft Teams or require SIP trunking flexibility
  • Users seeking a purely software-based solution without carrier-grade infrastructure focus

Expert Take

Our analysis shows Coeo stands out by targeting the 'Forgotten 5000' mid-market sector with enterprise-grade guarantees usually reserved for the Fortune 500. Research indicates their 100% uptime SLA and <15 minute response time are market-leading commitments. Furthermore, their transparency in publishing detailed pricing and including hardware in standard packages is a refreshing departure from industry norms, although the reliance on the sunsetting MaX UC platform necessitates a strategic pivot to their Microsoft Teams solutions.

Pros

  • 100% uptime SLA guarantee
  • Transparent pricing published online
  • SOC 2 Type II certified
  • <15 minute support response time
  • Microsoft Operator Connect partner

Cons

  • MaX UC platform is End-of-Life
  • Requires 3-year contract for best pricing
  • Mobile app battery drain complaints
  • Limited proprietary software ownership
2
Expert Score
9.8 / 10
738
52
INDUSTRY EXPERTISE
2
Blue Signal Unified Communications Recruiting
9.8

Blue Signal Unified Communications Recruiting

Blue Signal Unified Communications Recruiting
View Website
This SaaS solution is specifically designed for staffing agencies in the Unified Communications as a Service (UCaaS) industry, offering a targeted approach to recruitment in cloud and managed services. It equips industry professionals to identify and hire specialists who can proficiently navigate the cloud landscape and implement VoIP solutions.
This SaaS solution is specifically designed for staffing agencies in the Unified Communications as a Service (UCaaS) industry, offering a targeted approach to recruitment in cloud and managed services. It equips industry professionals to identify and hire specialists who can proficiently navigate the cloud landscape and implement VoIP solutions.
INDUSTRY EXPERTISE

Best for teams that are

  • Employers specifically looking to hire executive or technical talent in the UCaaS industry
  • Telecom companies needing specialized staffing for sales, engineering, or leadership roles
  • Job seekers looking for careers in unified communications and managed services

Skip if

  • Businesses looking to purchase UCaaS software or communication platforms for internal use
  • Companies seeking general IT support or managed services rather than recruitment
  • Organizations looking for a software vendor (this is a recruiting firm, not a software tool)

Expert Take

Our analysis shows Blue Signal stands out for its 12-month placement guarantee, a benefit that significantly exceeds the industry standard of 90 days. Research indicates their 'Recruiting-as-a-Service' (RaaS) model offers a unique, scalable alternative to traditional headhunting fees, making them highly adaptable for high-growth tech companies. Based on documented retention rates of 94%, their 12-point vetting process appears to deliver exceptionally durable hires in the specialized Unified Communications sector.

Pros

  • 12-month replacement guarantee on permanent hires
  • 94% placement retention rate after one year
  • Specialized RaaS subscription model for scalability
  • Deep expertise in UCaaS and Cybersecurity
  • 4x Forbes Best Recruiting Firm recognition

Cons

  • Retained search fees not publicly listed
  • Target of recruiter impersonation scams
  • Skepticism regarding online employee reviews
  • High demand may limit immediate availability
3
Expert Score
9.6 / 10
700
76
COLLABORATION BOOST
CLOUD CONVENIENCE
3
Advantage Tech UCaaS
9.6

Advantage Tech UCaaS

Advantage Tech UCaaS
View Website
Advantage Tech's UCaaS solution specifically addresses the needs of staffing agencies by streamlining all communication and collaboration tools into one platform. This cloud-based solution enhances agency-wide communication, simplifies the management of remote employees, and fosters a collaborative environment.
Advantage Tech's UCaaS solution specifically addresses the needs of staffing agencies by streamlining all communication and collaboration tools into one platform. This cloud-based solution enhances agency-wide communication, simplifies the management of remote employees, and fosters a collaborative environment.
COLLABORATION BOOST
CLOUD CONVENIENCE

Best for teams that are

  • Businesses in West Virginia, Maryland, and the Mid-Atlantic region needing local support
  • Organizations requiring hands-on managed IT services alongside their phone system
  • Companies needing physical infrastructure support like cabling and on-site installation

Skip if

  • Global enterprises requiring a tier-1 international carrier presence
  • Businesses located outside the Mid-Atlantic region needing local on-site technicians
  • Companies looking for a purely self-service, over-the-top cloud application

Expert Take

Our analysis shows Advantage Technology distinguishes itself through a 'relationship-driven' managed service model that boasts a verified 95.2% client retention rate. Unlike many UCaaS providers that charge extra for add-ons, they include telecom expense management at no additional cost. Research indicates their security posture is superior to many mid-market competitors, evidenced by their SOC 2 Type 1 certification and reliance on CISSP-certified staff rather than generalist technicians.

Pros

  • SOC 2 Type 1 certified security
  • Free telecom expense management included
  • 95.2% customer retention rate
  • 24/7 support with 80+ technicians
  • CISSP-certified security team

Cons

  • Pricing not publicly available
  • Reports of lost data during merger
  • Requires consultation for implementation
  • Limited public API documentation
4
Expert Score
9.5 / 10
674
143
STAFFING POWERHOUSE
ALL-IN-ONE COMM
4
UCaaS Unified Comm Solutions
9.5

UCaaS Unified Comm Solutions

UCaaS Unified Comm Solutions
View Website
UCaaS is a cloud-based unified communications solution specifically tailored for staffing agencies. It integrates voice, video, messaging, and collaboration tools into a single platform, addressing the need for efficient team communication and seamless collaboration, vital for staffing agencies managing multiple clients and candidates.
UCaaS is a cloud-based unified communications solution specifically tailored for staffing agencies. It integrates voice, video, messaging, and collaboration tools into a single platform, addressing the need for efficient team communication and seamless collaboration, vital for staffing agencies managing multiple clients and candidates.
STAFFING POWERHOUSE
ALL-IN-ONE COMM

Best for teams that are

  • Multi-location companies needing to consolidate complex telecom billing and vendors
  • Businesses seeking a technology broker to audit and source the best carrier options
  • Organizations wanting a single point of contact for internet, voice, and security sourcing

Skip if

  • Companies preferring a direct contract relationship with a specific software vendor
  • Small, single-location businesses that do not need complex vendor management
  • Organizations looking for a proprietary software platform rather than a brokerage service

Expert Take

Our analysis shows TeleData Select excels by acting as a vendor-neutral broker, leveraging partnerships with leaders like RingCentral and 8x8 to tailor solutions rather than pushing a single product. Research indicates they simplify complex multi-location deployments through hands-on project management and consolidated billing. Based on documented testimonials, their value lies in auditing existing spend to fund upgrades, often securing better rates than direct-to-carrier pricing.

Pros

  • Vendor-neutral unbiased provider selection
  • Access to top-tier providers (RingCentral, 8x8)
  • Managed implementation and project management
  • Consolidated billing for multi-location businesses
  • Free telecom expense audits available

Cons

  • No proprietary UCaaS software platform
  • Pricing requires direct consultation
  • Dependent on third-party carrier uptime
  • Service availability depends on partner networks
5
Expert Score
9.3 / 10
350
116
SEAMLESS INTEGRATION
FAST-PACED EFFICIENCY
5
C1 UCaaS Solution
9.3

C1 UCaaS Solution

C1 UCaaS Solution
View Website
C1's UCaaS solution is designed specifically for staffing agencies, offering collaborative tools and streamlined communication on a cloud-based platform. Its ability to integrate with existing systems, coupled with its robust, scalable features that can handle the dynamic needs of staffing agencies, makes it an ideal choice.
C1's UCaaS solution is designed specifically for staffing agencies, offering collaborative tools and streamlined communication on a cloud-based platform. Its ability to integrate with existing systems, coupled with its robust, scalable features that can handle the dynamic needs of staffing agencies, makes it an ideal choice.
SEAMLESS INTEGRATION
FAST-PACED EFFICIENCY

Best for teams that are

  • Large enterprises migrating from legacy Avaya or Cisco on-premise systems
  • Organizations needing a hybrid cloud approach rather than a full rip-and-replace
  • Complex environments requiring deep integration with contact center (CCaaS) platforms

Skip if

  • Small startups with no legacy hardware infrastructure to migrate
  • Businesses looking for a simple, low-touch DIY VoIP solution
  • Companies that do not require enterprise-level consulting or integration services

Expert Take

Our analysis shows that C1 distinguishes itself by wrapping standard UCaaS platforms (like Cisco and Avaya) in a robust managed service layer called 'Total Care.' Research indicates that their proprietary OnGuard platform adds significant value through AIOps-driven monitoring and automated incident resolution, effectively offloading the operational burden from internal IT teams. Based on documented features, this approach is particularly beneficial for enterprises with complex, hybrid environments that require high-touch support and proactive maintenance beyond what standard SaaS vendors typically provide.

Pros

  • Proactive AIOps monitoring via OnGuard
  • Comprehensive 'Total Care' managed services
  • Single-pane management for hybrid environments
  • Deep expertise with Cisco/Avaya platforms
  • Integrated security with Alert Logic

Cons

  • Recent Chapter 11 bankruptcy filing (2024)
  • Workforce reductions in 2025
  • Higher cost structure than direct vendors
  • Dependency on upstream OEM partners
  • Sales follow-up issues reported
6
Expert Score
9.1 / 10
356
125
REMOTE READY
SCALABLE SOLUTION
6
Meriplex UCaaS Solutions
9.1

Meriplex UCaaS Solutions

Meriplex UCaaS Solutions
View Website
Meriplex's UCaaS is an industry-specific solution for staffing agencies seeking seamless communication and collaboration. It integrates voice, video, messaging, and collaboration tools in one platform, allowing agencies to manage interactions with clients, candidates, and internal teams effectively.
Meriplex's UCaaS is an industry-specific solution for staffing agencies seeking seamless communication and collaboration. It integrates voice, video, messaging, and collaboration tools in one platform, allowing agencies to manage interactions with clients, candidates, and internal teams effectively.
REMOTE READY
SCALABLE SOLUTION

Best for teams that are

  • Mid-to-enterprise businesses needing integrated SD-WAN and intelligent network solutions
  • Organizations looking for co-managed IT support to augment their internal teams
  • Companies requiring a single provider for both voice and managed network security

Skip if

  • Small businesses seeking a standalone VoIP app without managed network requirements
  • Organizations with simple, unmanaged internet connections looking for the cheapest option
  • Companies that do not need enterprise-grade network reliability or SD-WAN integration

Expert Take

Our analysis shows Meriplex excels in highly regulated industries by wrapping standard Cisco Webex capabilities with robust, documented compliance layers like SOC 2 and HIPAA. Research indicates their 'Compliance as a Service' offering is a significant differentiator for healthcare and financial clients. However, potential buyers should be aware of strict contract terms and ensure service level agreements are clearly defined given recent acquisition-related feedback.

Pros

  • Cisco Gold Certified Partner
  • SOC 2, HIPAA, and PCI DSS compliant
  • Integrated VeloCloud SD-WAN options
  • Dedicated Compliance as a Service offering
  • 24/7 US-based support availability

Cons

  • Strict contract termination fees (100% remaining)
  • Auto-renewal clauses in contracts
  • Reports of poor service post-acquisition
  • No public pricing transparency
  • Dependent on third-party platforms (Cisco)
7
Expert Score
9.1 / 10
678
127
7
Aureon UCaaS
9.1

Aureon UCaaS

Aureon UCaaS
View Website
Aureon's Unified Communications as a Service (UCaaS) is tailored for staffing agencies. It integrates cloud-based calling, messaging, meetings, and collaboration into a seamless platform. The solution addresses the industry's need for efficient communication between clients, candidates, and internal teams, making it easier to manage operations and provide excellent customer service.
Aureon's Unified Communications as a Service (UCaaS) is tailored for staffing agencies. It integrates cloud-based calling, messaging, meetings, and collaboration into a seamless platform. The solution addresses the industry's need for efficient communication between clients, candidates, and internal teams, making it easier to manage operations and provide excellent customer service.

Best for teams that are

  • Regulated industries like banking and healthcare in the Midwest (Iowa focus)
  • Businesses needing a partner that also offers HR, payroll, and staffing services
  • Organizations valuing local, US-based support and managed compliance

Skip if

  • International corporations requiring global carrier coverage
  • Companies outside the Midwest region seeking local on-site support
  • Businesses looking for a standalone software product without managed services

Expert Take

Our analysis shows Aureon UCaaS effectively bridges the gap between enterprise-grade technology and local, personalized service. By leveraging Intermedia's robust 'Ascend for Teams' platform, Aureon delivers top-tier features like AI transcription and deep Microsoft Teams integration without the impersonal support often associated with giant telecom vendors. Research indicates this 'MSP wrapper' approach is ideal for mid-market businesses in regulated industries that need the power of a global platform combined with the responsiveness of a Midwest-based support team.

Pros

  • Powered by Intermedia's enterprise-grade platform
  • 24/7 Midwest-based local support team
  • Native Microsoft Teams integration
  • Built-in compliance archiving (HIPAA/FINRA)
  • No on-premise hardware required

Cons

  • No public pricing transparency
  • Dependent on third-party vendor updates
  • Admin portal can be complex
  • Requires contact for demo/quote
  • Brand confusion with consumer products
8
Expert Score
8.8 / 10
742
90
8
Unified Communications as a Service (UCaaS) - White Paper
8.8

Unified Communications as a Service (UCaaS) - White Paper

Unified Communications as a Service (UCaaS) - White Paper
View Website
A SaaS solution for Unified Communications as a Service (UCaaS) for Staffing Agencies
A SaaS solution for Unified Communications as a Service (UCaaS) for Staffing Agencies

Best for teams that are

  • Hospitality businesses and hotels in Central Florida needing fiber-backed voice
  • Gated communities and HOAs in Florida requiring bulk telecom services
  • Local businesses in Orlando/Florida wanting a provider with owned fiber infrastructure

Skip if

  • Businesses located outside of Florida or the Summit Broadband fiber network
  • Companies needing a carrier-agnostic, purely over-the-top cloud solution
  • Enterprises requiring a global footprint beyond regional fiber networks

Expert Take

Our analysis shows that Summit Broadband UCaaS distinguishes itself by prioritizing **Quality of Service (QoS)** through its **private managed fiber network**, avoiding the jitter and latency often associated with "Over-the-Top" (public internet) VoIP solutions. Research indicates that the platform leverages the robust **Metaswitch MaX UC** architecture, providing enterprise-grade features like **seamless CRM integration** and cross-platform mobility without significant capital expenditure. While support challenges exist, the architectural advantage of keeping voice traffic off the public internet is a significant technical benefit.

Pros

  • Traffic routed over private managed fiber
  • Native Salesforce and Outlook integration
  • Comprehensive MaX UC mobile/desktop apps
  • Minimal upfront capital investment required
  • Local Florida-based infrastructure

Cons

  • Frequent documented service outages
  • Poorly rated customer support experiences
  • Billing transparency and error complaints
  • Limited availability (Florida regional)
  • "Not Accredited" BBB status
9
Expert Score
8.8 / 10
652
60
CUSTOM PRICING
ENHANCED SECURITY
9
OmegaSystems UCaaS
8.8

OmegaSystems UCaaS

OmegaSystems UCaaS
View Website
OmegaSystems UCaaS is a cloud-based unified communications platform designed specifically for staffing agencies. It integrates seamlessly with multiple devices, enabling efficient communication internally and with clients. Its robust features streamline collaboration and significantly reduce communication-related inefficiencies, which are critical in the fast-paced staffing industry.
OmegaSystems UCaaS is a cloud-based unified communications platform designed specifically for staffing agencies. It integrates seamlessly with multiple devices, enabling efficient communication internally and with clients. Its robust features streamline collaboration and significantly reduce communication-related inefficiencies, which are critical in the fast-paced staffing industry.
CUSTOM PRICING
ENHANCED SECURITY

Best for teams that are

  • Hedge funds and private equity firms requiring high-security private cloud infrastructure
  • Highly regulated industries like banking and healthcare needing strict compliance support
  • Organizations seeking a managed service provider with a dedicated private data center

Skip if

  • Small businesses looking for a low-cost, public cloud DIY VoIP solution
  • Companies that do not require enterprise-grade compliance or private cloud security
  • Organizations seeking a staffing agency (often confused with recruiting services)

Expert Take

In an industry where quick and efficient communication is key, OmegaSystems UCaaS offers a unified platform to manage all communication needs, whether it be phone, computer, or mobile. It's tailored for staffing agencies, taking into account their unique needs and workflows. The ability to have all communication in one place reduces inefficiencies, enhances collaboration, and ultimately results in better client service.

Pros

  • Unified communication platform
  • Multi-device compatibility
  • Efficient collaboration features
  • Tailored for staffing agencies

Cons

  • Requires reliable internet connection
  • May need initial training to fully utilize
10
Expert Score
8.5 / 10
367
116
10
Microsoft Teams UCaaS
8.5

Microsoft Teams UCaaS

Microsoft Teams UCaaS
View Website
Microsoft Teams UCaaS is a robust and advanced unified communication solution specifically tailored for staffing agencies. It integrates call, chat, and video into one cloud-based platform, streamlining communication and fostering collaboration within the agency. Its industry-specific features such as advanced scheduling, team collaboration, and integrated apps make it highly effective in addressing the unique needs of the staffing industry.
Microsoft Teams UCaaS is a robust and advanced unified communication solution specifically tailored for staffing agencies. It integrates call, chat, and video into one cloud-based platform, streamlining communication and fostering collaboration within the agency. Its industry-specific features such as advanced scheduling, team collaboration, and integrated apps make it highly effective in addressing the unique needs of the staffing industry.

Best for teams that are

  • Organizations already deeply integrated into the Microsoft 365 ecosystem
  • Teams wanting a single pane of glass for chat, files, video, and voice calling
  • Enterprises seeking to consolidate multiple collaboration tools into one platform

Skip if

  • Businesses primarily using Google Workspace or non-Microsoft productivity suites
  • Organizations requiring complex, high-volume contact center features natively
  • Companies that prefer best-of-breed standalone voice apps over suite integration

Expert Take

Our analysis shows Microsoft Teams UCaaS dominates the market by seamlessly blending telephony with the ubiquitous Microsoft 365 suite. Research indicates it is a Gartner Magic Quadrant Leader for seven consecutive years, backed by a robust 99.999% uptime SLA for voice services. While it relies on partners for complex contact center needs, its flexibility through Operator Connect and Direct Routing makes it a versatile choice for enterprises.

Pros

  • Gartner UCaaS Leader for 7 consecutive years
  • Financially backed 99.999% uptime SLA for voice
  • Deep integration with Microsoft 365 and Copilot
  • Flexible PSTN options via Operator Connect
  • Massive scale with 320M+ monthly active users

Cons

  • Resource-intensive app with high memory usage
  • Advanced contact center features require 3rd-party apps
  • Complex licensing structure for full telephony
  • Mobile app sync and notification reliability issues
  • Interface can be overwhelming and confusing

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 UCaaS by Coeo
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
2 Blue Signal Unified Communications Recruiting
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
3 Advantage Tech UCaaS
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
4 UCaaS Unified Comm Solutions
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Enterprise pricing
5 C1 UCaaS Solution
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
6 Meriplex UCaaS Solutions
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Enterprise pricing
7 Aureon UCaaS
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
8 Unified Communications as a Service (UCaaS) - White Paper
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Contact for pricing
9 OmegaSystems UCaaS
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
10 Microsoft Teams UCaaS
Yes Yes Yes - 30 days Yes Yes Yes SOC 2 Office 365, Salesforce, Slack Yes Free
1

UCaaS by Coeo

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
2

Blue Signal Unified Communications Recruiting

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
3

Advantage Tech UCaaS

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
4

UCaaS Unified Comm Solutions

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Enterprise pricing
5

C1 UCaaS Solution

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
6

Meriplex UCaaS Solutions

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Enterprise pricing
7

Aureon UCaaS

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
8

Unified Communications as a Service (UCaaS) - White Paper

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Contact for pricing
9

OmegaSystems UCaaS

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
10

Microsoft Teams UCaaS

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Office 365, Salesforce, Slack
Supports SSO
Yes
Starting Price
Free

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How We Rank Products

Our Evaluation Process

The 'How We Choose' section for Unified Communications as a Service (UCaaS) products tailored for staffing agencies is grounded in a rigorous evaluation process. Key factors considered include product specifications, essential features, customer reviews, ratings, and overall value. Given the unique needs of staffing agencies, considerations such as ease of integration, scalability, and reliability of communication tools were pivotal in the selection process.

Research methodology focuses on comprehensive comparisons of specifications, alongside an in-depth analysis of customer feedback and ratings from a variety of sources. Each product’s price-to-value ratio was also evaluated to ensure that staffing agencies receive optimal solutions that meet their operational demands effectively. This systematic approach ensures a well-rounded assessment of the UCaaS offerings best suited for the staffing industry.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of UCaaS features tailored for staffing agencies.
  • Rankings based on a thorough analysis of specifications, customer feedback, and expert reviews specific to UCaaS solutions.
  • Selection criteria focus on key communication tools, integration capabilities, and user satisfaction metrics relevant to staffing agencies.
How We Evaluate Products

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Score Breakdown

0.0 / 10

What This Award Means