Finding the Right Fit: Navigating the Best Workforce Scheduling Tools for Healthcare and Clinics When it comes to workforce scheduling tools for healthcare, customer reviews show that flexibility and ease of use are top priorities. Many users report that systems like When I Work and Deputy stand out for their intuitive interfaces and mobile capabilities, making it easier for staff to manage shifts on the go. Market research indicates that 85% of healthcare professionals prioritize software that integrates seamlessly with existing systems—something that tools like Shiftboard excel at. On the flip side, while some platforms boast advanced features, many experts suggest that complexity can often lead to frustration rather than efficiency. For instance, while software like Kronos has a long-standing reputation, reviews indicate that its steep learning curve can be a turnoff for smaller clinics. Is it worth your time to navigate a complicated interface when simpler options are available?Finding the Right Fit: Navigating the Best Workforce Scheduling Tools for Healthcare and Clinics When it comes to workforce scheduling tools for healthcare, customer reviews show that flexibility and ease of use are top priorities.Finding the Right Fit: Navigating the Best Workforce Scheduling Tools for Healthcare and Clinics When it comes to workforce scheduling tools for healthcare, customer reviews show that flexibility and ease of use are top priorities. Many users report that systems like When I Work and Deputy stand out for their intuitive interfaces and mobile capabilities, making it easier for staff to manage shifts on the go. Market research indicates that 85% of healthcare professionals prioritize software that integrates seamlessly with existing systems—something that tools like Shiftboard excel at. On the flip side, while some platforms boast advanced features, many experts suggest that complexity can often lead to frustration rather than efficiency. For instance, while software like Kronos has a long-standing reputation, reviews indicate that its steep learning curve can be a turnoff for smaller clinics. Is it worth your time to navigate a complicated interface when simpler options are available? Statistics from industry reports show that nearly 70% of organizations see improved employee satisfaction with user-friendly scheduling tools. In terms of budget, options range from free basic plans to more comprehensive packages that can cost several hundred dollars per month, depending on the size of your clinic. For example, Homebase often gets high marks for its affordability and robust feature set, making it a favorite among smaller practices. Interestingly, tools like Humanity have been around since 2012 and have evolved based on user feedback, showcasing the importance of continuous improvement in this space. So, whether you’re managing a bustling hospital or a cozy clinic, understanding these nuances can help you make a decision that fits your unique needs—after all, nobody wants to spend more time scheduling than actually caring for patients!
SubItUp Healthcare Scheduling software is specifically designed to address the complex staffing and scheduling needs of the healthcare industry. The SaaS solution simplifies the process of scheduling healthcare professionals, clinic hours, virtual staff, and volunteers, making it an invaluable tool for HR management in healthcare facilities.
SubItUp Healthcare Scheduling software is specifically designed to address the complex staffing and scheduling needs of the healthcare industry. The SaaS solution simplifies the process of scheduling healthcare professionals, clinic hours, virtual staff, and volunteers, making it an invaluable tool for HR management in healthcare facilities.
Best for teams that are
Campus health centers and clinics managing students or volunteers
Facilities needing to track certifications and staff credentials
Departments managing vaccine clinics or testing events
Skip if
Large hospitals requiring deep EMR integration or clinical acuity tools
Users who prefer a highly modern, glitch-free mobile experience
SubItUp Healthcare Scheduling software is a game-changer for workforce management in the healthcare industry. It caters specifically to the complex and ever-changing scheduling needs of healthcare workers, offering a level of efficiency and flexibility that is hard to find elsewhere. This SaaS solution is user-friendly and can be integrated easily into existing systems, making it an ideal choice for healthcare facilities of all sizes.
Pros
Streamlined scheduling process
Dedicated healthcare features
Easy to use interface
24/7 support
Flexible platform
Cons
Custom pricing may not fit all budgets
Limited customization options
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Documented in official product documentation, SubItUp offers dedicated healthcare scheduling features, including management of clinic hours and virtual staff.
— subitup.com
8.9
Category 2: Market Credibility & Trust Signals
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Referenced by Healthcare IT News as a notable scheduling tool for healthcare facilities, highlighting its industry-specific capabilities.
— healthcareitnews.com
9.0
Category 3: Usability & Customer Experience
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in user testimonials on the official website, the platform is praised for its easy-to-use interface and 24/7 support.
— subitup.com
8.7
Category 4: Value, Pricing & Transparency
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official product page.
— subitup.com
9.0
Category 5: Integrations & Ecosystem Strength
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Listed in the company’s integration directory, SubItUp supports integration with major HR systems, enhancing its ecosystem strength.
— subitup.com
9.1
Category 6: Security, Compliance & Data Protection
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published security documentation, SubItUp adheres to industry-standard data protection protocols.
— subitup.com
TCP Healthcare Scheduling Software is designed to streamline and simplify workforce scheduling in the healthcare industry. It directly addresses the complex needs of healthcare professionals by reducing administrative tasks, improving shift planning, and allowing them to focus more on delivering high-quality patient care.
TCP Healthcare Scheduling Software is designed to streamline and simplify workforce scheduling in the healthcare industry. It directly addresses the complex needs of healthcare professionals by reducing administrative tasks, improving shift planning, and allowing them to focus more on delivering high-quality patient care.
INTEGRATED TIME TRACKING
COMPETENCY VERIFICATION
Best for teams that are
Mid-to-large orgs needing robust time & attendance with scheduling
Facilities requiring strict compliance management and AI forecasting
Enterprises needing to manage complex leave and union rules
Skip if
Small practices seeking a free or lightweight scheduling tool
Teams that do not need complex time tracking or compliance features
Admins wanting a zero-learning-curve, instant setup
Expert Take
Our analysis shows TCP stands out in the healthcare niche by combining robust AI-driven demand forecasting with strict compliance guardrails. Research indicates that its ability to automatically track credential expirations and enforce labor laws directly addresses critical healthcare pain points. Furthermore, its achievement of TX-RAMP Level 2 certification demonstrates a commitment to data security that exceeds standard industry offerings.
Pros
AI-driven demand forecasting for staffing
Automated license and credential tracking
TX-RAMP and SOC 2 certified security
Robust mobile app for self-service
Real-time payroll and EHR integration
Cons
Steep learning curve for administrators
Integration between modules still evolving
No free plan available
Occasional mobile app performance issues
Enterprise pricing lacks transparency
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex healthcare scheduling needs like demand forecasting, credential tracking, and shift automation.
What We Found
TCP combines AI-driven demand forecasting with automated license tracking to ensure shifts are filled by qualified staff, though some advanced features require navigating separate modules.
Score Rationale
The score of 8.7 reflects robust healthcare-specific features like credential management and demand-based scheduling, slightly tempered by the complexity of managing the combined Humanity and TimeClock Plus ecosystem.
Supporting Evidence
The platform supports complex shift swaps and self-service scheduling via mobile apps. It's flexible enough to handle shift swaps, time-off requests, and daily reminders all in one place.
— g2.com
It includes built-in tracking for staff licenses, certifications, and break rules to maintain compliance. Track licenses, break rules, and shift length automatically... Built-in skills, licenses, and certifications tracking.
— tcpsoftware.com
The software uses AI forecasting to predict coverage needs and align provider mix to patient demand. Use AI forecasting to predict coverage needs and control costs... Match staff coverage to patient demand.
— tcpsoftware.com
Documented in official product documentation, TCP Healthcare Scheduling Software offers healthcare-specific features like shift planning and administrative task reduction.
— tcpsoftware.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, security certifications, and adoption by major healthcare organizations.
What We Found
TCP Software holds top-tier security certifications including TX-RAMP Level 2 and SOC 2, and serves major healthcare entities like Kaiser Permanente.
Score Rationale
A high score of 9.2 is justified by rigorous third-party security validations (TX-RAMP, SOC 2) and a client roster featuring some of the largest healthcare providers in the US.
Supporting Evidence
TCP maintains SOC 2 Type II compliance reports to demonstrate internal security controls. TCP's Service Organization Controls 2 (SOC 2 type II) reports outline information related to our internal controls.
— tcpsoftware.com
The company serves major healthcare organizations including Kaiser Permanente and Quest Diagnostics. Kaiser Permanente logo... Quest Diagnostics logo... Atrium Health logo.
— tcpsoftware.com
TCP's products have achieved TX-RAMP Level 2 certification, a stringent security standard for state agencies. Humanity and Aladtec have successfully achieved Texas Risk and Authorization Management Program (TX-RAMP) Level 2 certification.
— businesswire.com
Referenced by Becker's Hospital Review as a notable tool for healthcare scheduling solutions.
— beckershospitalreview.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of use, mobile app performance, and the quality of customer support.
What We Found
Users generally praise the intuitive interface and mobile app utility, though some administrators report a steep learning curve for complex configurations.
Score Rationale
An 8.9 indicates a strong user experience, particularly for frontline staff using the mobile app, though administrative complexity prevents a score in the 9s.
Supporting Evidence
Customer support is frequently highlighted as responsive and helpful. Customer support is always very quick and responsive and I really do appreciate that!
— g2.com
The mobile app is highly rated for allowing staff to manage shifts and time off remotely. The platform provides one of the most robust scheduling mobile apps... earning a perfect 100 rating from our analysts.
— selecthub.com
Reviewers consistently cite the software's ease of use and intuitive interface. Users find the ease of use of Humanity Schedule allows quick scheduling and management of shifts effortlessly.
— g2.com
Setup complexity is acknowledged, requiring training as outlined in the product documentation.
— tcpsoftware.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, transparency of costs, and the availability of free trials or entry-level plans.
What We Found
Pricing is competitive for the industry, starting around $2-$7 per user, but enterprise pricing requires a custom quote and there is no free permanent plan.
Score Rationale
The score of 8.5 reflects a reasonable cost-per-user model ($2-$7 range), but is limited by the lack of transparent enterprise pricing and the absence of a free tier.
Supporting Evidence
There is no free plan available, only a free trial period. TCP Humanity Scheduling doesn't offer any free plans, but a trial that allows you to try the solution.
— crozdesk.com
TimeClock Plus pricing is estimated between $5-7 per employee per month. TCP is priced at $5-7 PEPM, with additional costs for training and onboarding resources.
— outsail.co
Humanity scheduling plans start at approximately $2.00 to $3.75 per user per month. The pricing for TCP Humanity Scheduling starts at $2.75 per user per month.
— saasworthy.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official site.
— tcpsoftware.com
8.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for documented integrations with major EHR systems, payroll providers, and HR platforms relevant to healthcare.
What We Found
The platform integrates with major payroll systems (ADP, Workday) and EHRs (Epic, Cerner), often utilizing middleware or APIs for seamless data flow.
Score Rationale
An 8.8 reflects a strong ecosystem connecting scheduling with payroll and EHRs, though some integrations may rely on middleware rather than direct native connections.
Supporting Evidence
Real-time data sync exists between scheduling and time-tracking modules. TCP Software has released a robust integration between its Dynamic Employee Scheduling and Time and Attendance platforms.
— hrtechinsight.com
The system integrates with major EHR platforms like Epic and Cerner to align staffing with patient data. Major EHR Systems. Epic (MyChart, Hyperspace)... Cerner (PowerChart, Millennium)... Athenahealth.
— healthsync.tech
Integrations include major HCM and payroll providers like ADP, Oracle, Workday, and BambooHR. Integrations include ADP, Oracle, Workday, BambooHR, Clair, and more.
— tcpsoftware.com
Listed in the company's integration directory, TCP integrates with major HR systems for seamless operation.
— tcpsoftware.com
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate specific healthcare compliance features like HIPAA support, audit logs, and data security certifications.
What We Found
TCP offers industry-leading security with HIPAA support, automated compliance guardrails for labor laws, and rigorous state-level certifications.
Score Rationale
A near-perfect 9.4 is awarded for the comprehensive security stack, including the rare TX-RAMP certification and built-in compliance tools that actively prevent labor law violations.
Supporting Evidence
Audit logs track all schedule actions for compliance verification. Audit and event logs for all schedule actions.
— tcpsoftware.com
Configurable guardrails prevent scheduling that violates labor laws or internal policies. With configurable compliance guardrails and scheduling that helps you quickly fill shifts... Track licenses, break rules, and shift length automatically.
— tcpsoftware.com
The platform includes a Compliance Center to support HIPAA, ACA, and labor law adherence. Support for ERISA, HIPAA, and ACA compliance... It's like having an HR and legal team on demand.
— tcpsoftware.com
SOC 2 compliance is outlined in published security documentation, ensuring data protection.
— tcpsoftware.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported occasional glitches and slowness with the mobile application.
Impact: This issue had a noticeable impact on the score.
Shiftboard's Healthcare Staff Scheduling Software is designed to address the unique needs of healthcare organizations. With an emphasis on flexibility, this tool helps fill shifts quickly, optimize staff coverage, and control overtime costs, all of which are key concerns within the healthcare industry.
Shiftboard's Healthcare Staff Scheduling Software is designed to address the unique needs of healthcare organizations. With an emphasis on flexibility, this tool helps fill shifts quickly, optimize staff coverage, and control overtime costs, all of which are key concerns within the healthcare industry.
OVERTIME CONTROL
SCALABLE SOLUTIONS
Best for teams that are
Medium-to-large healthcare orgs with complex, dynamic shift patterns
Facilities needing demand-based scheduling and compliance tracking
Organizations managing nursing, staffing, and public sector workforces
Skip if
Small clinics wanting a simple, modern web interface
Organizations seeking a full all-in-one HR/payroll suite
Users who need a drag-and-drop calendar on the web version
Expert Take
Our analysis shows Shiftboard stands out for its rigorous approach to compliance, offering a unique money-back guarantee that ensures adherence to complex labor laws and union agreements. Research indicates it is particularly strong for large organizations with intricate credentialing needs, such as tracking nurse certifications and fatigue management rules. While the interface may lack modern visual flair, the backend logic for auto-filling shifts based on strict qualifications is highly robust.
Pros
Money-back compliance guarantee
Automated credential verification
Robust union rule enforcement
Deep UKG integration
Auto-fill for last-minute shifts
Cons
Outdated web user interface
No drag-and-drop scheduling
Minimum 100 employee requirement
Reports of non-HIPAA compliance
No free trial available
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate features specific to healthcare workflows, such as credential tracking, acuity-based staffing, and automated shift filling.
What We Found
Shiftboard excels in complex scheduling with automated tools that fill last-minute openings based on credentials and overtime rules, though it lacks some modern visual planning tools.
Score Rationale
The score is high due to robust credential verification and auto-fill capabilities, but capped by the reported lack of drag-and-drop scheduling features.
Supporting Evidence
The system supports demand-based scheduling to align staffing levels with patient loads or production targets. Create staffing requirements and schedule structures based on production line schedules and SKU demands.
— shiftboard.com
Frontline managers can use 'day-of' tools to autofill last-minute shift openings with employees who have confirmed acceptance. Autofill last-minute shift openings with employees who have confirmed acceptance.
— shiftboard.com
The platform includes automated credential verification to ensure only caregivers with required certifications are scheduled. Automated checking of shift requirements so only caregivers with the required credentials and who are in good standing can be scheduled.
— shiftboard.com
Documented in official product documentation, Shiftboard offers features like fast shift filling and overtime cost control tailored for healthcare needs.
— shiftboard.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry tenure, awards, and adoption by reputable healthcare or enterprise organizations.
What We Found
Shiftboard is a well-established player with significant industry recognition, including a Brandon Hall Gold Award, and serves large-scale organizations like Bloodworks Northwest.
Score Rationale
The score reflects strong trust signals including prestigious awards and documented case studies with large-scale workforce management implementations.
Supporting Evidence
Shiftboard has been named a 'High Performer' in the Mid-Market category by G2. Shiftboard has earned G2's coveted Mid-Market “high performer” award for 2020.
— shiftboard.com
The platform is used by Bloodworks Northwest to coordinate 3,000 volunteers across 12 regions. BWNW chose Shiftboard for its highly customizable, mobile volunteer management system, which has helped them significantly streamline operations
— shiftboard.com
Shiftboard won a Gold Award at the 2021 Brandon Hall Group Excellence in Technology Awards for Best Advance in Time and Labor Management. Shiftboard was again recognized by the Brandon Hall Group, this time with a coveted gold award at the 2021 Excellence in Technology Awards.
— shiftboard.com
Recognized by Healthcare Tech Outlook as a top solution for healthcare staff scheduling.
— healthcaretechoutlook.com
8.0
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, mobile app functionality, and ease of adoption.
What We Found
While the mobile app is praised for its modernity, the web interface is frequently criticized for being outdated, clunky, and lacking standard drag-and-drop functionality.
Score Rationale
This category scores lower because multiple independent sources describe the web interface as 'outdated' and 'clunky,' which is a significant drawback for modern SaaS.
Supporting Evidence
Reviewers note that the administrator interface looks very different from the manager and employee views, creating a disjointed experience. The administrator interface in Shiftboard looks very different from the interface for managers and employees.
— connecteam.com
The mobile app is considered much more modern compared to the web interface. Thankfully, the mobile app feels much more modern.
— connecteam.com
Users report the web platform feels outdated and lacks modern features like drag-and-drop scheduling. Shiftboard's user interface is outdated, and the software lacks modern touches I think are important—like drag-and-drop scheduling
— connecteam.com
Outlined in product reviews, Shiftboard offers 24/7 support, which is crucial for healthcare operations.
— shiftboard.com
8.3
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear public pricing, flexible terms, and accessibility for various business sizes.
What We Found
Pricing is not fully transparent, with reports of high minimum user requirements (100+) and no free trial, making it less accessible for smaller practices.
Score Rationale
The score is impacted by the reported 100-employee minimum and lack of public pricing transparency, which limits value for smaller organizations.
Supporting Evidence
Historical pricing data suggests a starting point around $3-$6 per user per month, though current quotes are custom. Shiftboard's entry-level Basic plan costs $3 per user per month.
— pcmag.com
The company does not offer a free trial, only a demo request. However, the company declined to offer a demo, noting that it's tons of work on their end to set up.
— connecteam.com
Sales representatives have informed potential customers that plans require a minimum of 100 employees. The sales rep also never gave me a quote despite several requests—but informed me that Shiftboard plans require a minimum of 100 employees.
— connecteam.com
Pricing requires custom quotes, limiting upfront cost visibility, but enterprise pricing is available.
— shiftboard.com
8.8
Category 5: Labor Law & Union Compliance
What We Looked For
We check for native integrations with major HRIS, payroll, and workforce management platforms.
What We Found
The platform has strong, documented integrations with major players like UKG and offers an open API for custom connections.
Score Rationale
Strong score due to the strategic partnership with UKG and availability of an open API, though it requires developer resources for custom needs.
Supporting Evidence
Integrations cover Human Capital Management, Payroll, ERP, and CRM systems. Integrations: Human Capital Management, Time and Attendance, Payroll, ERP, Labor Forecasting...
— shiftboard.com
The platform provides an Open API for real-time data exchange, suitable for organizations with IT resources. Open API Integration using publicly available API protocols for real-time data exchange between systems.
— shiftboard.com
Shiftboard has a strategic partnership with UKG, offering seamless integration with UKG Pro Workforce Management. This powerful alliance delivers seamless integration between UKG Pro Workforce Management and Shiftboard's SchedulePro
— businesswire.com
It supports complex union grievance tracking and alerts to identify wrongful assignments. A real-time report that identifies wrongful assignments per union agreements.
— shiftboard.com
The system automates compliance with PHMSA regulations and API RP 755 guidelines for fatigue management. Automatically enforce all PHMSA CFR CFR 49 192 & 195 regulations and API RP 755 guidelines.
— shiftboard.com
Shiftboard offers a money-back guarantee that their software will accurately enforce configured scheduling compliance rules. SchedulePro software will accurately enforce all scheduling compliance rules that are configured into your software instance, backed by a money-back guarantee.
— shiftboard.com
Listed in the company’s integration directory, Shiftboard integrates with major HR systems, enhancing its ecosystem strength.
— shiftboard.com
9.0
Category 6: Security, Compliance & Data Protection
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Third-party reviews explicitly state that Shiftboard is not HIPAA compliant, which is a critical limitation for healthcare use cases involving PHI.
Impact: This issue resulted in a major score reduction.
Schedule360 is a SaaS solution designed specifically for the healthcare industry, focusing on urgent care and clinic staffing needs. It streamlines and automates the scheduling process, making it easier for managers to coordinate shifts and for staff to manage their time.
Schedule360 is a SaaS solution designed specifically for the healthcare industry, focusing on urgent care and clinic staffing needs. It streamlines and automates the scheduling process, making it easier for managers to coordinate shifts and for staff to manage their time.
AUTOMATED SHIFT MANAGEMENT
Best for teams that are
Urgent care chains and retail clinics with fluctuating patient volume
Organizations managing float pools across multiple locations
Small, single-location clinics wanting an instant, out-of-the-box setup
Users seeking a free or very low-cost DIY solution
Teams needing a simple, plug-and-play app without configuration
Expert Take
Schedule360 is a perfect fit for healthcare professionals seeking to simplify their clinic's staffing process. It's designed with the specific challenges of healthcare staffing in mind, ensuring a smoother scheduling process and better time management. Its automated features are a major time-saver, reducing administrative workload and allowing staff to focus on delivering quality patient care.
Pros
Streamlined scheduling process
Automated shift management
Designed for healthcare industry
Easy to use interface
Cons
May require training for optimal usage
Limited to healthcare industry
Higher price point
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Documented in official product documentation, Schedule360 offers automated shift management tailored for healthcare settings.
— schedule360.us
8.9
Category 2: Market Credibility & Trust Signals
8.8
Category 3: Usability & Customer Experience
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in product documentation, the interface is designed for ease of use in healthcare environments.
— schedule360.us
8.5
Category 4: Value, Pricing & Transparency
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Listed in the company's integration directory, Schedule360 integrates with major EHR systems.
— schedule360.us
9.1
Category 6: Security, Compliance & Data Protection
HealthStream's scheduling software is a robust solution designed specifically for the healthcare industry, easing the often daunting task of staff scheduling. It is flexible and adaptable, allowing both small clinics and large healthcare organizations to streamline their staffing processes, ensuring smooth operations and high-quality patient care.
HealthStream's scheduling software is a robust solution designed specifically for the healthcare industry, easing the often daunting task of staff scheduling. It is flexible and adaptable, allowing both small clinics and large healthcare organizations to streamline their staffing processes, ensuring smooth operations and high-quality patient care.
Best for teams that are
Large hospitals and health systems requiring acuity-based staffing
Organizations needing deep integration with credentialing systems
Skip if
Small private practices or clinics with simple scheduling needs
Organizations with limited budgets avoiding enterprise-grade complexity
Users wanting a lightweight, self-service SaaS tool
Expert Take
We appreciate HealthStream's Workforce Scheduling solution for its emphasis on the unique staffing challenges the healthcare industry faces. It allows for flexibility in scheduling, which is crucial in an industry where emergencies can drastically alter staffing needs. This software simplifies an otherwise complex process, promoting efficiency and ensuring patient needs are met promptly and professionally. That's why healthcare professionals love it.
Pros
Healthcare-specific features
Adaptable for various organization sizes
Streamlines staffing processes
Robust integration capabilities
24/7 support
Cons
Pricing information not readily available
May require training for optimal use
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Documented in official product documentation, HealthStream offers healthcare-specific scheduling features that streamline staffing processes.
— healthstream.com
9.0
Category 2: Market Credibility & Trust Signals
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Referenced by Becker's Hospital Review as a key player in healthcare workforce management solutions.
— beckershospitalreview.com
8.8
Category 3: Usability & Customer Experience
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published support policies, HealthStream provides 24/7 support to assist with any scheduling challenges.
— healthstream.com
8.5
Category 4: Value, Pricing & Transparency
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Listed in the company's integration directory, HealthStream integrates with various healthcare systems to enhance scheduling efficiency.
— healthstream.com
9.0
Category 6: Security, Compliance & Data Protection
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published security documentation, HealthStream adheres to healthcare compliance standards.
— healthstream.com
Sling is a robust SaaS solution designed specifically for healthcare institutions and clinics. It streamlines the scheduling process, simplifies time tracking, and improves communication among staff, addressing the industry's unique needs for efficient labor management and cost savings.
Sling is a robust SaaS solution designed specifically for healthcare institutions and clinics. It streamlines the scheduling process, simplifies time tracking, and improves communication among staff, addressing the industry's unique needs for efficient labor management and cost savings.
LABOR COST OPTIMIZATION
Best for teams that are
Small clinics and private practices with tight budgets
Teams wanting free or low-cost shift bidding and messaging tools
Managers needing to control labor costs with budget alerts
Skip if
Large healthcare enterprises with complex, multi-location hierarchies
Organizations requiring deep clinical competency or acuity tracking
Users needing advanced custom reporting features
Expert Take
Our analysis shows Sling is an exceptional tool for managing the logistics of a healthcare workforce, particularly for controlling labor costs and preventing overtime. Research indicates its drag-and-drop scheduler and geofencing features significantly reduce administrative burden. However, based on documented features, it is best suited for operational coordination rather than clinical data communication due to the lack of explicit HIPAA compliance.
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of scheduling features, time tracking precision, and task management tools specific to healthcare workflows.
What We Found
Sling offers comprehensive shift planning with drag-and-drop functionality, time clocks with geofencing, and labor cost optimization, though it lacks deep customization for complex clinical hierarchies.
Score Rationale
The score reflects a robust core feature set for workforce management that is slightly limited by a lack of advanced customization options found in enterprise-grade competitors.
Supporting Evidence
Geofencing capabilities allow managers to restrict clock-ins to specific job sites. Geofencing can help eliminate time theft — both intentional and accidental — by allowing you to control when and where employees can clock in.
— getsling.com
Features include employee scheduling, time and attendance tracking, labor cost management, and task management. The Sling suite of workforce management tools gives you unprecedented control of your entire healthcare operation, including aspects such as: Employee scheduling. Time and attendance. Wages. Budgets. Task management.
— getsling.com
Documented in official product documentation, Sling offers healthcare-specific scheduling features that streamline labor management.
— getsling.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user adoption rates, verified reviews from healthcare or shift-based industries, and established market presence.
What We Found
Sling maintains high ratings across major review platforms like Capterra and G2, with thousands of businesses using the platform, although recent reviews highlight some mobile sync concerns.
Score Rationale
A score of 9.2 is justified by consistently high user ratings (e.g., 4.6/5 on Capterra) and widespread adoption, despite minor recent feedback regarding mobile performance.
Supporting Evidence
The platform is used by thousands of businesses for operations management. Thousands of businesses like yours trust Sling as a part of their business operations.
— getsling.com
Sling holds a 4.6 out of 5 rating on Capterra and 4.4 on G2. Capterra: 4.6/5. G2: 4.5/5. Software Advice: 4.6/5 TrustRadius: 8.7/10
— connecteam.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess the intuitiveness of the interface for both managers and staff, including mobile app performance and support accessibility.
What We Found
The desktop interface is widely praised for its ease of use and drag-and-drop simplicity, but the mobile app has received mixed feedback regarding navigation and synchronization delays.
Score Rationale
While the desktop experience is excellent, the score is held back from the 9.0+ range by documented user friction with the mobile app interface and sync speeds.
Supporting Evidence
Some users report the mobile interface is less user-friendly than the desktop version. Users often find Sling's mobile app interface cumbersome, leading to navigation difficulties compared to the desktop version.
— g2.com
Users find the drag-and-drop scheduler intuitive and efficient. Reviewers appreciate Sling's employee scheduling capabilities. They find the drag-and-drop shift templates and color-coded positions make scheduling intuitive and efficient.
— getapp.com
Praised for its user-friendly interface that simplifies scheduling and time tracking for healthcare staff.
— softwareadvice.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing structure, free tier generosity, and transparency of costs for scaling healthcare teams.
What We Found
Sling offers a competitive entry price and a free tier, though the free plan was recently capped at 30 users, which limits its value for mid-sized organizations compared to previous offerings.
Score Rationale
The score is strong due to low per-user costs, but slightly penalized because the previously unlimited free plan now has a strict 30-user cap.
Supporting Evidence
The free plan is now limited to 30 users as of September 2025. Accounts with a free Sling subscription that are not associated with Toast POS are limited to 30 users.
— support.getsling.com
Paid plans start at $1.70 per user per month. Low-cost paid plans starting at $1.70 per user, per month.
— forbes.com
Offers a free basic plan and a premium plan starting at $2/user/month, providing cost-effective solutions for healthcare facilities.
— getsling.com
8.8
Category 5: Labor Compliance & Cost Control
What We Looked For
We examine the ability to sync with payroll, POS, and other HR tools essential for a unified healthcare tech stack.
What We Found
Sling offers robust integrations with major payroll and POS providers like Gusto, Square, and Toast, facilitating seamless data flow for attendance and wages.
Score Rationale
The score is solid due to the quality of key integrations that automate payroll, though the total number of native integrations is focused primarily on retail/service tech stacks.
Supporting Evidence
Users can export timesheets directly to connected payroll systems. Sync your team's hours from Sling into Gusto for quick and accurate payroll.
— gusto.com
Integrations include Gusto, Square, Toast, and Shopify for payroll and data sync. Sync employee timesheets with payroll by integrating Sling and Gusto. Import employee information from Gusto to Sling.
— getsling.com
It helps manage 'clopening' shifts and mandated rest times. Clopening. Comply with local rules and mandated rest times between shifts.
— getsling.com
The software provides alerts for approaching overtime and allows budget setting. The Sling app helps you control labor costs by giving you the option to set a labor budget... and then showing you real-time updates on what each shift will cost.
— getsling.com
Listed in the company's integration directory, Sling integrates with popular payroll and HR systems, enhancing its utility in healthcare settings.
— getsling.com
9.0
Category 6: Security, Compliance & Data Protection
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published security policies, Sling ensures data protection and compliance with healthcare industry standards.
— getsling.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Free plan user cap introduced. The previously unlimited free plan is now restricted to 30 users, forcing growing teams to upgrade sooner than before.
Impact: This issue had a noticeable impact on the score.
Mobile app synchronization delays and interface friction. Users have reported that the mobile app can be slower than the desktop version and occasionally suffers from data sync lags.
Impact: This issue caused a significant reduction in the score.
Lack of explicit HIPAA compliance documentation. While Sling mentions 'healthcare messaging,' it does not publicly confirm it signs Business Associate Agreements (BAA) or meets HIPAA standards for Protected Health Information (PHI), which is a critical gap for clinical environments.
Impact: This issue resulted in a major score reduction.
StaffReady is specifically designed for the medical and laboratory communities, offering solutions for scheduling, competency assessment, and document control. With its industry-targeted features, it streamlines administrative tasks, ensuring efficient workforce deployment and compliance with healthcare-specific regulations.
StaffReady is specifically designed for the medical and laboratory communities, offering solutions for scheduling, competency assessment, and document control. With its industry-targeted features, it streamlines administrative tasks, ensuring efficient workforce deployment and compliance with healthcare-specific regulations.
INTUITIVE INTERFACE
COMPLIANCE ASSISTANCE
Best for teams that are
Medical laboratories and pharmacies requiring competency tracking
Managers needing to automate document control and skills assessments
Skip if
General clinics or non-technical staff needing simple scheduling
Teams requiring a robust mobile app for on-the-go management
Organizations looking for a generic, all-purpose scheduling tool
Expert Take
Our analysis shows StaffReady stands out by directly addressing the unique compliance burden of healthcare laboratories. Unlike generic schedulers, it integrates competency assessment with scheduling, ensuring that only staff with valid certifications (CLIA/CAP) are assigned to shifts. Research indicates this integration significantly reduces audit risks and administrative overhead for medical labs.
Pros
Automated rules-based scheduling engine
Integrated CLIA and CAP compliance tracking
Documented ROI of 11,000+ hours saved
Specialized for laboratory and pharmacy workflows
Centralized document control and audit trails
Cons
Mobile app rated poorly by users
No free trial available
Complex payroll integration reported by users
Customization can be difficult
Pricing requires custom quote
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex healthcare scheduling rules, competency tracking, and document control within a unified platform.
What We Found
StaffReady provides a specialized suite integrating automated scheduling with competency assessment and document control, specifically designed for laboratories and pharmacies to manage 24/7 shifts and skill-based assignments.
Score Rationale
The score is high because it offers a unique, integrated solution for the specific complexities of laboratory workforce management that generalist tools lack.
Supporting Evidence
The platform automates scheduling based on locations, skill sets, and availability to create optimized schedules in minutes. Create optimized staff schedules quickly with intelligent automation and workload balance.
— staffready.com
StaffReady is the only provider of an integrated suite ensuring qualified employees are scheduled based on skills and compliance. StaffReady is the only provider of an integrated suite of products that ensures that qualified employees are scheduled at the right place, at the right time, and with the right skills.
— staffready.com
The platform includes document control features to aid in compliance with healthcare regulations, as outlined on their website.
— staffready.com
Documented in official product documentation, StaffReady offers specialized scheduling and competency assessment tailored for healthcare settings.
— staffready.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established presence in the healthcare sector, verifiable case studies with significant organizations, and longevity in the market.
What We Found
The company has been providing laboratory-specific solutions since 2006 and is trusted by major networks like Alverno Laboratories (2000+ staff) and Legacy Laboratory Services.
Score Rationale
The score reflects strong industry trust and detailed, verifiable case studies from large healthcare networks demonstrating long-term success.
Supporting Evidence
Legacy Laboratory Services has utilized StaffReady modules since 2011 to manage scheduling across its network. Legacy Health continues to be an exceptional client partner with satisfaction and use of StaffReady modules since 2011.
— staffready.com
Alverno Laboratories uses StaffReady to manage over 2,000 staff across a multi-state integrated laboratory system. Alverno Laboratories felt this pain acutely as they expanded... to approximately 2000+ staff multi-state integrated laboratory system that it is today.
— staffready.com
Recognized by Becker's Hospital Review as a key player in healthcare workforce management solutions.
— beckershospitalreview.com
8.1
Category 3: Usability & Customer Experience
What We Looked For
We assess the intuitiveness of the interface, the quality of mobile applications, and the responsiveness of customer support.
What We Found
While the web interface is praised for simplicity, the mobile app suffers from poor reviews citing limited functionality, and some users report difficulties with customization.
Score Rationale
This score is lower than others due to significant documented weaknesses in the mobile application experience and reported customization challenges.
Supporting Evidence
The mobile app has received low ratings (approx. 2 stars) with users describing it as incomplete. I find it easy to use, but it's incomplete — there are no options to view the full schedule for the entire logistics team
— apps.apple.com
Users appreciate the intuitive web interface for creating and managing complex schedules. Users appreciate its intuitive interface, which makes it simple to create and manage schedules, even for complex staffing needs.
— selecthub.com
Outlined in user guides, the platform provides an intuitive interface designed for healthcare professionals.
— staffready.com
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear ROI evidence, transparent pricing models, and flexible terms suitable for healthcare organizations.
What We Found
StaffReady demonstrates high ROI through labor savings, though public pricing is limited to starting estimates and requires custom quotes.
Score Rationale
The score is anchored by strong documented ROI (saving 11,000 hours/year), despite the lack of transparent public pricing tiers.
Supporting Evidence
Pricing is reported to start around $2 per user per month, though final costs are custom. StaffReady pricing starts at $2 (Per User, Monthly).
— selecthub.com
One client reported saving nearly 11,000 hours per year and close to half a million dollars in salary costs. We were spending nearly 11,000 hours per year with a salary cost of close to half a million dollars building schedules... We're saving both time and cost
— staffready.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on their official site.
— staffready.com
9.6
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate features specifically designed for healthcare regulations like HIPAA, CLIA, CAP, and TJC.
What We Found
The platform is explicitly built to ensure compliance with CAP, CLIA, and TJC standards, featuring automated competency tracking and audit-ready documentation.
Score Rationale
This category receives a near-perfect score because the product's core value proposition is built entirely around specific healthcare regulatory compliance.
Supporting Evidence
The system automates competency tracking to prevent non-compliance with regulatory standards. StaffReady's Competency solution streamlines and automates employee and organization competency tracking to ensure compliance with CLIA, TJC, CAP
— staffready.com
The ScheduleReady suite is designed specifically to meet CAP, CLIA, SOC-2, and TJC standards. Every feature is designed with CAP, CLIA, SOC-2, and TJC standards in mind.
— staffready.com
8.6
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for seamless connectivity with HRIS, payroll systems, and laboratory information systems.
What We Found
StaffReady integrates with major HR and payroll systems to streamline data flow, though some users have reported challenges with specific payroll integrations.
Score Rationale
The score is good due to essential HRIS connectivity, but slightly impacted by user reports of integration complexity.
Supporting Evidence
Some users have noted difficulties when integrating the system with payroll platforms. Some users find the system difficult to tailor to specific needs, particularly when customizing scheduling patterns or integrating it with payroll systems.
— tekpon.com
The platform connects with HR systems and payroll software to eliminate manual data gathering. Connect with your HR systems, payroll software, and communication tools.
— staffready.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The vendor does not offer a free trial, requiring potential customers to go through a demo and quote process.
Impact: This issue had a noticeable impact on the score.
The mobile application has received poor reviews (approx. 2 stars) on app stores, with users citing it as 'incomplete' and lacking full schedule views compared to the desktop version.
Impact: This issue resulted in a major score reduction.
Deputy's healthcare staff scheduling software is tailored for medical staff operations, providing efficient scheduling solutions and seamless patient care. This SaaS solution caters to the unique needs in the healthcare industry, addressing the challenges of staff availability, shift swapping, and ensuring consistent patient care.
Deputy's healthcare staff scheduling software is tailored for medical staff operations, providing efficient scheduling solutions and seamless patient care. This SaaS solution caters to the unique needs in the healthcare industry, addressing the challenges of staff availability, shift swapping, and ensuring consistent patient care.
24/7 SUPPORT
Best for teams that are
Small to mid-sized clinics needing mobile-first scheduling
Healthcare teams requiring strong payroll and POS integrations
Managers needing automated fair work week compliance tools
Skip if
Large enterprises with highly complex, custom configuration needs
Very small teams looking for a permanently free solution
Organizations requiring advanced custom reporting without upgrades
Expert Take
Our analysis shows Deputy stands out in the healthcare niche by addressing staff burnout directly with its unique 'Stress Profiles' feature, which monitors fatigue levels and prevents over-scheduling. Research indicates that its 'Micro-scheduling' capability is particularly valuable for matching staffing to fluctuating patient flows. While HIPAA compliance is gated to the Enterprise tier, the platform's seamless integration with major payroll providers like Gusto and ADP makes it a powerful operational tool for clinics that can accommodate the enterprise upgrade.
Pros
Unique 'Stress Profiles' prevent burnout
AI-driven auto-scheduling
Seamless Gusto & ADP integration
Micro-scheduling for patient flow
Strong mobile app adoption
Cons
HIPAA compliance requires Enterprise
Minimum monthly spend applies
Android app stability issues
Support response times vary
Reporting limited on lower tiers
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Workforce Scheduling Tools for Healthcare & Clinics. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate healthcare-specific scheduling features like acuity-based staffing, credential tracking, and fatigue management.
What We Found
Deputy distinguishes itself with unique 'Stress Profiles' to prevent nurse burnout and 'Micro-scheduling' to match patient flow, alongside standard auto-scheduling and time tracking.
Score Rationale
The score is high due to specialized healthcare features like stress profiles and micro-scheduling, though it lacks some native clinical EHR workflows found in hospital-specific enterprise suites.
Supporting Evidence
AI-driven auto-scheduling forecasts demand based on data to ensure adequate staffing coverage. Auto-Scheduling feature forecasts demands and creates a schedule to make sure each shift is adequately staffed
— deputy.com
The 'Micro-scheduling' feature allows shifts to be divided into multiple segments to match inpatient peaks and rounds. With Micro-scheduling, you can easily divide a shift into multiple segments to match inpatient peaks, rounds, discharges, and emergencies
— deputy.com
Deputy offers unique 'Stress Profiles' that monitor maximum scheduled hours to prevent nursing fatigue and burnout. Deputy alone offers this feature... monitors maximum scheduled hours and can help you prevent nurse fatigue.
— fitsmallbusiness.com
Integrated time tracking capabilities are outlined in the product's feature set, enhancing operational efficiency.
— deputy.com
Documented in official product documentation, Deputy offers healthcare-specific features like shift swapping and leave management.
— deputy.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption rates in the medical sector, user sentiment on trusted review platforms, and established brand history.
What We Found
Deputy is a market leader with over 385,000 customers and consistently high ratings (4.6/5) across major review platforms like G2 and Capterra.
Score Rationale
The product holds a dominant market position with hundreds of thousands of users and consistently high ratings, justifying a score above 9.0.
Supporting Evidence
The platform maintains a 4.6/5 rating based on over 750 reviews on Capterra. 4.6/5 (756 reviews) on Capterra
— deputy.com
Deputy serves more than 385,000 customers globally. earned us more than 385,000 happy customers
— deputy.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of adoption for non-technical medical staff, mobile app performance, and support responsiveness.
What We Found
Users consistently praise the intuitive interface and ease of onboarding, though Android app stability and support response times receive mixed feedback.
Score Rationale
While the interface is highly rated for ease of use, documented complaints about Android app crashes and variable support speeds prevent a score in the 9s.
Supporting Evidence
Some users experience glitches and crashes specifically with the Android mobile application. The downsides are that... the Android version tends to be more glitchy than the iOS app.
— whichtimetracker.com
Users report the interface is simple and easy for new employees to learn quickly. Makes sense to the new employees, makes keeping track of my time so much better.
— deputy.com
The intuitive interface is highlighted in user guides, facilitating ease of use for healthcare staff.
— deputy.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, and contract flexibility relative to the features provided for healthcare practices.
What We Found
Pricing is competitive starting at $4.50/user, but a minimum monthly spend requirement and the restriction of HIPAA compliance to Enterprise plans impact value for small clinics.
Score Rationale
The score is anchored at 8.5 because while the per-user fee is low, the 'minimum monthly spend' and Enterprise-gating of HIPAA compliance create barriers for smaller practices.
Supporting Evidence
There is a mandatory minimum monthly spend of approximately $25-$30, affecting very small teams. Yes - there is a minimum monthly spend of USD / AUD $25... on our monthly Premium, Scheduling and Time & Attendance plans
— help.deputy.com
Standard plans start at $4.50 per user/month for Scheduling or Time & Attendance. Scheduling - $4.50/user/month. Time And Attendance - $4.50/user/month.
— findemr.com
Pricing starts at $2.50/user/month, with additional costs for premium features.
— deputy.com
8.0
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine HIPAA compliance, BAA availability, and data security measures critical for handling patient-related staffing data.
What We Found
While Deputy offers strong labor compliance tools (breaks, overtime), HIPAA compliance and BAA signing are restricted to the custom-priced Enterprise plan.
Score Rationale
This category scores lower (8.0) because HIPAA compliance is not standard; it is a gated feature available only on the most expensive tier, which is a significant limitation for SMB healthcare.
Supporting Evidence
The platform offers integration with BambooHR for syncing employee demographics and leave balances. With our BambooHR integration, you will be able to sync employee demographic information and location to Deputy
— bamboohr.com
Deputy integrates directly with Gusto to sync employee details and export timesheets for payroll. Sync employee details — Automatically import employee records and sync approved hours every pay period with Gusto's and Deputy's integration.
— deputy.com
Reviews note that standard versions of Deputy may not be suitable for all healthcare services due to lack of HIPAA compliance. Deputy may not be suitable for all healthcare services since it is not compliant with HIPAA.
— whichtimetracker.com
HIPAA compliance features and BAA signing are available only on the Enterprise plan. Enterprise Plan – Custom pricing... add-ons like: HIPAA compliance
— flowace.ai
Listed in the company's integration directory, Deputy integrates with major HR and payroll systems.
— deputy.com
9.1
Category 6: Integrations & Ecosystem Strength
What We Looked For
We evaluate the depth of integrations with payroll, HRIS, and POS systems used in healthcare environments.
What We Found
Deputy excels with deep, seamless integrations for major payroll and HR platforms like Gusto, ADP, and BambooHR, streamlining the pay-to-schedule workflow.
Score Rationale
A score of 9.1 is warranted due to the extensive and well-documented library of plug-and-play integrations with market-leading payroll and HR software.
Supporting Evidence
The platform offers integration with BambooHR for syncing employee demographics and leave balances. With our BambooHR integration, you will be able to sync employee demographic information and location to Deputy
— bamboohr.com
Deputy integrates directly with Gusto to sync employee details and export timesheets for payroll. Sync employee details — Automatically import employee records and sync approved hours every pay period with Gusto's and Deputy's integration.
— deputy.com
24/7 support availability is documented in the company's support policies.
— deputy.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported stability issues, crashes, and glitches specifically with the Android mobile application.
Impact: This issue had a noticeable impact on the score.
HIPAA compliance and Business Associate Agreements (BAA) are gated behind the custom-priced Enterprise plan, making standard plans unsuitable for some healthcare use cases.
Impact: This issue resulted in a major score reduction.
The 'How We Choose' section for workforce scheduling tools for healthcare and clinics focuses on a comprehensive evaluation of key factors such as specifications, features, customer reviews, ratings, and overall value. In this category, important considerations include compliance with healthcare regulations, ease of use for staff at various levels, integration capabilities with existing systems, and support for real-time scheduling adjustments. Rankings were determined by analyzing data from product specifications, synthesizing customer feedback from multiple sources, and evaluating the price-to-value ratio to ensure the selected tools effectively meet the unique needs of healthcare settings. Through this rigorous research methodology, products were compared to provide a clear and objective overview of their strengths and weaknesses.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of features specific to workforce scheduling in healthcare settings.
Rankings based on a thorough review of user feedback, industry expert opinions, and software performance metrics.
Selection criteria focus on key functionalities such as compliance tracking, staff communication, and scheduling efficiency tailored for clinics and healthcare providers.
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Score Breakdown
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Deep Research
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