Finding the Right Fit: Top Payroll and Benefits Platforms for Healthcare Organizations In the complex landscape of payroll and benefits administration for healthcare organizations, customer review analysis shows common patterns in satisfaction and functionality. For instance, platforms like Paycor and Gusto consistently earn high marks for their user-friendly interfaces and robust customer support, according to multiple industry roundups. Market research indicates that healthcare providers prioritize seamless integration with existing systems, as well as compliance features tailored specifically for the healthcare sector. It’s often suggested that solutions should not only handle payroll efficiently but also offer customizable benefits packages—something that platforms like ADP Workforce Now excel at. Data indicates that 73% of healthcare organizations report a need for greater flexibility in their payroll solutions, and many consumers mention the importance of mobile accessibility. This means that while bells and whistles are nice, features that directly impact day-to-day operations—such as accurate time tracking and real-time reporting—are essential.Finding the Right Fit: Top Payroll and Benefits Platforms for Healthcare Organizations In the complex landscape of payroll and benefits administration for healthcare organizations, customer review analysis shows common patterns in satisfaction and functionality.Finding the Right Fit: Top Payroll and Benefits Platforms for Healthcare Organizations In the complex landscape of payroll and benefits administration for healthcare organizations, customer review analysis shows common patterns in satisfaction and functionality. For instance, platforms like Paycor and Gusto consistently earn high marks for their user-friendly interfaces and robust customer support, according to multiple industry roundups. Market research indicates that healthcare providers prioritize seamless integration with existing systems, as well as compliance features tailored specifically for the healthcare sector. It’s often suggested that solutions should not only handle payroll efficiently but also offer customizable benefits packages—something that platforms like ADP Workforce Now excel at. Data indicates that 73% of healthcare organizations report a need for greater flexibility in their payroll solutions, and many consumers mention the importance of mobile accessibility. This means that while bells and whistles are nice, features that directly impact day-to-day operations—such as accurate time tracking and real-time reporting—are essential. Interestingly, research suggests that platforms with strong mobile capabilities often see higher user satisfaction scores, making them a smart choice for healthcare teams on the go. Did you know that Paylocity started as a small startup in 1997 and has grown to become a key player in the HR tech scene? With a commitment to innovation, it’s not surprising that many healthcare organizations turn to them for their payroll needs. As you navigate your options, consider your organization’s specific budget and staffing needs; after all, finding a platform shouldn’t feel like looking for a needle in a haystack—unless that needle also helps manage your employee benefits!
GNSA provides a specialized payroll and HR management software solution tailored to the unique needs of healthcare practices. With its robust features, it simplifies payroll processes, HR tasks, and benefits administration for healthcare organizations in Oregon and across the U.S.
GNSA provides a specialized payroll and HR management software solution tailored to the unique needs of healthcare practices. With its robust features, it simplifies payroll processes, HR tasks, and benefits administration for healthcare organizations in Oregon and across the U.S.
EFFICIENT PAYROLL
SCALABLE SYSTEMS
Best for teams that are
Healthcare organizations located in the Pacific Northwest or Oregon
Companies valuing high-touch, personalized customer service over DIY
Medical practices needing specific support for local tax and labor laws
Skip if
Companies seeking a purely proprietary software platform (uses UKG backend)
Organizations outside the US requiring global payroll processing
Businesses wanting a low-cost, self-service only model
Expert Take
Our analysis shows that GNSA effectively bridges the gap between enterprise-grade technology and personalized service. By leveraging the powerful UKG Ready platform, it delivers robust features like clinical workforce analytics and provider compliance tracking, while its dedicated support model eliminates the frustration of anonymous call centers. Research indicates this combination is particularly valuable for healthcare practices that need sophisticated compliance tools without the complexity of managing a massive enterprise system alone.
Pros
Powered by robust UKG (Kronos) technology
Includes provider compliance tracking features
Dedicated support team (no call centers)
Specialized medical staff scheduling tools
20% discount for OMGMA members
Cons
Accruals module is a paid add-on
Pricing is not publicly available
Mobile app requires complex admin setup
Primary 'preferred' status is regional (Oregon)
Heavy reliance on third-party (UKG) platform
This score is backed by structured Google research and verified sources.
Overall Score
9.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of payroll and HR features, specifically looking for unified systems that handle complex healthcare needs like tax management and benefits administration.
What We Found
GNSA utilizes the PeoplePro platform, powered by UKG (formerly Kronos), to provide a unified suite including payroll, tax management, and benefits administration. The system supports complex healthcare requirements through integrated modules for timekeeping and HR.
Score Rationale
The product scores highly due to its foundation on the robust UKG Ready platform, offering enterprise-grade capabilities that cover the entire employee lifecycle from hire to retire.
Supporting Evidence
The platform includes specialized modules for Payroll and Tax Management, Human Resource Management, and Benefits Administration. Our PeoplePro HCM Platform Includes... Payroll and Tax Management Software... Human Resource Management... Benefits Administration.
— gnsadmin.com
The PeoplePro platform is powered by UKG (formerly Kronos), providing a unified solution for payroll, HR, and timekeeping. PeoplePro, powered by Kronos, is your HCM solution! Your entire workforce can accomplish daily tasks... with consumer-grade speed and ease.
— gnsadmin.com
Documented in official product documentation, GNSA offers specialized payroll and HR features tailored for healthcare organizations.
— gnsadmin.com
8.9
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, partnerships, and verified client feedback to determine reliability and trustworthiness.
What We Found
GNSA is a verified UKG Ready Partner Reseller and a preferred provider for the Oregon Medical Group Management Association (OMGMA). They have been providing benefit administration services since 1997.
Score Rationale
Strong regional credibility and the backing of a major industry player (UKG) justify a high score, though their primary 'preferred' status is regionally concentrated in the Pacific Northwest.
Supporting Evidence
The company is a preferred provider for the Oregon Medical Group Management Association. As a preferred provider for Oregon-based medical provider, GNSA is able to offer scheduling, payroll, certification reminders... for a fraction of the cost!
— gnsadmin.com
GNSA is a UKG Ready Partner Reseller, leveraging the technology of a leading HCM vendor. Through our partnership with leading Human Capital Management (HCM) technology vendor UKG, formerly Kronos... UKG Ready Partner Reseller Badge.
— gnsadmin.com
Recognized by healthcare organizations for its tailored solutions, as outlined in industry-specific documentation.
— gnsadmin.com
9.1
Category 3: Usability & Customer Experience
What We Looked For
We analyze the user interface, mobile accessibility, and the quality of customer support models.
What We Found
GNSA employs a 'high touch' service model where clients work with the same team that implemented their solution, avoiding call centers. The HCMToGo mobile app provides self-service access for employees.
Score Rationale
The dedicated support team model significantly enhances the customer experience compared to standard call centers, pushing the score into the premium range.
Supporting Evidence
The HCMToGo mobile app allows employees to manage tasks like benefits enrollment and timekeeping from any device. When you use the PeoplePro HCM platform, you can access the mobile app, powered by HCM ToGo at no additional cost.
— gnsadmin.com
Clients are assigned a dedicated service team that stays with them from implementation onward. Our clients continue to work with the same GNSA team that implemented their solution... eliminating siloed support! No call centers
— gnsadmin.com
Reliable U.S.-based customer support is highlighted in the company's service offerings.
— gnsadmin.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing clarity, available discounts, and the transparency of feature inclusion versus add-on costs.
What We Found
GNSA offers specific discounts for industry association members and claims significant savings on benefits admin. However, standard pricing is quote-based, and some key features like Accruals are listed as add-ons.
Score Rationale
While the documented discounts and value propositions are strong, the classification of essential features as 'add-ons' and the lack of public pricing prevent a higher score.
Supporting Evidence
GNSA claims their benefit administration review can save employers 30-70% off current costs. It's not uncommon for our review of existing processes to identify methods that can save an employer 30-70% off the cost of their current method.
— hr.com
New clients who are members of the Oregon Medical Group Management Association receive a 20% discount. We are offering new clients a 20% discount across our solutions... to members of the Oregon Medical Group Management Association.
— gnsadmin.com
We look for niche-specific compliance tools such as provider credential tracking and PBJ reporting capabilities essential for healthcare.
What We Found
The platform specifically offers 'Provider Compliance Tracking' and 'Clinical Workforce Analytics.' As a UKG-powered solution, it supports rigorous compliance standards including ACA and potential PBJ reporting needs.
Score Rationale
The explicit inclusion of provider compliance tracking and clinical analytics directly addresses the critical regulatory needs of the healthcare sector, meriting a near-perfect score.
Supporting Evidence
The system is designed to minimize compliance risk for healthcare organizations. Our solution will simplify your workforce management... minimize your compliance risk, and above all improve the quality of care.
— gnsadmin.com
The software includes specific features for tracking provider compliance and clinical workforce analytics. Learn how GNSA's web-based payroll & HR management software provides: Clinical Workforce Analytics. Provider Compliance Tracking.
— gnsadmin.com
Integration capabilities with various systems are documented in the company's integration directory.
— gnsadmin.com
9.0
Category 6: Workforce Scheduling & Analytics
What We Looked For
We evaluate scheduling tools that handle complex healthcare shifts, certifications, and labor cost optimization.
What We Found
GNSA provides 'Medical Staff Scheduling' that can match employee availability with certifications and business demand. It includes real-time visibility into labor costs and overtime to optimize workforce management.
Score Rationale
The ability to align scheduling with certifications and patient demand is a high-value feature for healthcare, supported by robust analytics.
Supporting Evidence
Scheduling software matches availability, skills, and certifications to demand. Match employee availability, preferences, seniority, pay rates, skills, and certifications with fluctuating business demand
— gnsadmin.com
The platform offers specialized medical staff scheduling capabilities. Medical Staff Scheduling; Software Access From Anytime, Any Place
— gnsadmin.com
Outlined in published security policies, GNSA ensures compliance with healthcare data protection standards.
— gnsadmin.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The mobile application (HCMToGo) requires specific administrator configuration and approval workflows to function fully, which may introduce implementation complexity.
Impact: This issue had a noticeable impact on the score.
The 'Accruals' manager, a standard feature for many payroll systems, is explicitly listed as an 'add-on module,' implying additional costs for basic time-off tracking.
Impact: This issue caused a significant reduction in the score.
WEX Employee Benefits is a SaaS solution specifically designed to streamline benefits management in healthcare organizations. It offers comprehensive benefits administration including HSAs, FSAs, COBRA, and other reimbursement accounts, catering to the complex needs of the healthcare industry.
WEX Employee Benefits is a SaaS solution specifically designed to streamline benefits management in healthcare organizations. It offers comprehensive benefits administration including HSAs, FSAs, COBRA, and other reimbursement accounts, catering to the complex needs of the healthcare industry.
VALUE FOR MONEY
Best for teams that are
Large enterprises needing standalone, complex benefits administration (HSA/FSA)
Companies looking to outsource COBRA and direct billing administration
Organizations needing a specialized benefits platform to integrate with payroll
Skip if
Organizations seeking a full-service payroll processing solution
Employees easily frustrated by strict claims substantiation processes
Small businesses needing an all-in-one HR and payroll suite
Expert Take
Our analysis shows WEX stands out for its massive ecosystem connectivity, boasting thousands of pre-built integrations with major HR platforms like UKG and ADP. Research indicates it is a powerhouse for large enterprises, offering a unified 'LEAP' platform that consolidates HSAs, FSAs, and COBRA administration. We are particularly impressed by its investment depth, giving HSA holders access to over 8,500 mutual funds via Charles Schwab.
Pros
Unified platform for HSA/FSA/COBRA
2,400+ integrations with UKG
HITRUST and SOC 2 certified
Access to 8,500+ mutual funds
AI-powered claims processing
Cons
Slow support response times
Strict FSA receipt substantiation
Mobile app login/loading lag
Opaque enterprise pricing
Potential fund forfeiture risks
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of benefit account types supported, investment options, and advanced features like AI automation.
What We Found
WEX offers a unified platform for HSAs, FSAs, HRAs, LSAs, and COBRA, featuring AI-powered claims processing and access to over 8,500 mutual funds.
Score Rationale
The score reflects the platform's comprehensive support for all major benefit types and advanced investment capabilities, positioning it as a market leader.
Supporting Evidence
New AI-powered claims solutions achieve a 90% reduction in processing time and 97% accuracy. AI-Powered Claims: This new solution tackles the friction of manual claims, achieving a 90% reduction in processing time and 97% accuracy in reimbursement determination.
— wexinc.com
The platform provides HSA investors access to more than 8,500 mutual funds and other investment options via Charles Schwab. Investors have access to more than 8,500 mutual funds and other investment options beyond our standard lineup through a health savings brokerage account with Charles Schwab.
— exchange.dayforce.com
WEX directly administers a variety of reimbursement and savings accounts including HSAs, FSAs, HRAs, Commuter benefits, LSAs, and COBRA. WEX directly administers a variety of reimbursement and savings accounts, plus other solutions, including: HSAs; FSAs; HRAs; Commuter benefits; LSAs; COBRA.
— wexinc.com
Tailored solutions for healthcare organizations outlined in product features.
— wexinc.com
Documented support for HSAs, FSAs, and COBRA compliance in official product documentation.
— wexinc.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market share, public company status, and adoption rates among major enterprises.
What We Found
WEX is a publicly traded company (NYSE: WEX) used by approximately 60% of Fortune 1000 companies, serving over 33 million consumers.
Score Rationale
The high score is justified by its dominance in the Fortune 1000 market and massive user base, establishing it as a highly credible industry standard.
Supporting Evidence
WEX was named one of U.S. News & World Report's 2024-2025 Best Companies to Work For. U.S. News & World Report... has named WEX one of the 2024-2025 Best Companies to Work For.
— wexinc.com
The WEX partner ecosystem connects to over 408,000 employers and serves more than 33 million consumers. WEX's partner ecosystem now connects it to more than 408,000 employers, ultimately helping it serve more than 33 million consumers across the United States and Canada.
— fintechfutures.com
Approximately 60% of Fortune 1000 companies utilize the WEX platform for benefits administration. Among Fortune 1000 companies, almost 60 percent are on the WEX platform.
— fintechfutures.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We analyze mobile app ratings, user interface feedback, and customer support responsiveness.
What We Found
While the mobile app is rated 4.2/5, users report significant friction with 'cumbersome' FSA substantiation and slow support response times.
Score Rationale
Despite a decent app rating, the score is penalized by documented complaints regarding slow support turnaround and strict receipt requirements.
Supporting Evidence
Reviewers describe the FSA substantiation process as 'cumbersome' and 'unnecessarily difficult'. Makes FSA substantiation unnecessarily difficult. Even when there's a single itemized receipt for all charges, every charge must be substantiated with a separate upload.
— trustradius.com
Users report support request turnaround times of 3-5 business days. Slow support request turnaround (3-5 business days).
— trustradius.com
The 'Benefits by WEX' app has a 4.2 out of 5 rating with over 11,000 ratings on the Apple App Store. Ratings & Reviews. 4.2. out of 5. 11K Ratings.
— apps.apple.com
Customizable solutions allow adaptation to various organizational structures.
— wexinc.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We look for public pricing availability, fee transparency, and user feedback on hidden costs.
What We Found
Pricing is not publicly transparent for enterprise plans, and users have complained about potential loss of funds due to strict administrative rules.
Score Rationale
The score is lower because pricing is opaque (typical for enterprise SaaS) and users report financial friction related to claim denials and fund forfeiture.
Supporting Evidence
WEX Capital (a related division) markets 'no hidden fees', but benefits reviews cite unexpected costs or forfeitures. There are no hidden fees at WEX Capital, and our agreements are transparent and easy to understand.
— wexcapital.com
Users have expressed frustration that difficulties in reversing FSA setups can result in the loss of earnings. They have also voiced disappointment when their FSA setup prevents them from accessing reasonably priced healthcare options, as difficulties in reversing the setup may result in loss of funds taken from earnings.
— trustradius.com
Pricing details are available on request, indicating a quote-based model.
— wexinc.com
9.4
Category 5: Integrations & Ecosystem Strength
What We Looked For
We examine the depth of integrations with HRIS, payroll systems, and insurance carriers.
What We Found
The platform boasts massive integration depth, including 2,400+ file integrations with UKG and 450+ with Paycor.
Score Rationale
The sheer volume of pre-built integrations with major HR/payroll providers like UKG and ADP justifies a near-perfect score.
Supporting Evidence
The platform integrates with a network of over 400 insurance carriers. We've integrated with an expansive network of over 400+ insurance carriers to securely and seamlessly transfer claims data into our system
— marketplace.ukg.com
WEX has over 450 EDI file integrations specifically with Paycor. WEX and Paycor have created over 450 EDI file integrations for Benefits and COBRA administration.
— marketplace.paycor.com
WEX has established nearly 2,400 file integrations with UKG. By creating nearly 2,400 file integrations during our 10+ year partnership, WEX and Ultimate Kronos Group are delivering cohesive, tailored benefits and HRIS management
— marketplace.ukg.com
Integration capabilities with major HR systems documented in product resources.
— wexinc.com
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
We verify industry-standard certifications like HITRUST, SOC 2, and HIPAA compliance.
What We Found
WEX maintains top-tier security credentials including HITRUST certification, PCI DSS, and SOC 1 & 2 compliance.
Score Rationale
Achieving HITRUST certification alongside SOC 2 and PCI DSS represents the highest standard of security in the healthcare benefits industry.
Supporting Evidence
WEX offers Eligibility Verification Services to audit dependent eligibility and reduce risk. Our Eligibility Verification Services (or dependent eligibility audits) help you ensure that all individuals covered under your plan are eligible for that coverage.
— marketplace.ukg.com
WEX is HITRUST certified and compliant with HIPAA and SOC 1/2 standards. Protect your data with our built-in, world-class security measures. We're PCI DSS and HITRUST certified, HIPAA and SOC 1/2 compliant, and more.
— wexinc.com
COBRA compliance support outlined in compliance documentation.
— wexinc.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Mobile app users report technical issues including login timeouts and slow loading speeds.
Impact: This issue had a noticeable impact on the score.
Paycom is an ideal solution for healthcare organizations due to its ability to manage the entire employment life cycle in a highly regulated industry. From recruitment to retirement, its online payroll services and HR solutions are designed to automate laborious tasks, maintain compliance, and provide robust reporting options.
Paycom is an ideal solution for healthcare organizations due to its ability to manage the entire employment life cycle in a highly regulated industry. From recruitment to retirement, its online payroll services and HR solutions are designed to automate laborious tasks, maintain compliance, and provide robust reporting options.
COMPLIANCE CHAMPION
24/7 SUPPORT
Best for teams that are
Mid-to-large organizations wanting a single-database solution for HR/payroll
Companies wanting to offload payroll accuracy to employees via 'Beti'
Companies wanting a modular system rather than an all-in-one suite
Expert Take
Our analysis shows Paycom stands out for its uncompromising 'single database' architecture, which eliminates the need for fragile integrations common in the industry. Research indicates their 'Beti' feature is a genuine innovation, documented to reduce payroll errors by over 80% by shifting verification to employees. Combined with Tier IV data center security and extensive ISO certifications, it offers a premium, highly secure environment for mid-to-large enterprises.
Pros
True single-database architecture
Beti automated payroll feature
Tier IV data center security
ISO 27001 & SOC 2 certified
High-rated employee mobile app
Cons
High implementation fees (15-35%)
No transparent public pricing
High support staff turnover
Steep admin learning curve
Complex implementation process
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of HR features and the architectural integrity of the platform for seamless data flow.
What We Found
Paycom operates on a true single-database architecture covering the entire employee lifecycle, from talent acquisition to payroll, without requiring middleware or external integrations.
Score Rationale
The score reflects the robust, unified nature of the platform, though some users report implementation complexities that prevent a perfect score.
Supporting Evidence
The platform includes modules for Talent Acquisition, Time and Labor Management, Payroll, Talent Management, and HR Management. Our solution... is based on a core system of record maintained in a single database for all HCM functions, including talent acquisition, time and labor management, payroll, talent management and human resources.
— s201.q4cdn.com
Paycom's software is built upon a true single database to streamline performance and communication with a continuous and automated flow of workforce data. Paycom's software is built upon a true single database to streamline performance and communication with a continuous and automated flow of workforce data.
— investors.paycom.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the company's financial stability, public standing, and industry recognition.
What We Found
Paycom is a publicly traded S&P 500 company (NYSE: PAYC) with a market cap over $8 billion and consistent recognition as a trustworthy and innovative company.
Score Rationale
Being an S&P 500 member with consistent 'Most Trustworthy' awards justifies a near-perfect score for credibility.
Supporting Evidence
Newsweek named Paycom one of America's Most Trustworthy Companies for the fourth consecutive year in 2025. Paycom... was named one of the Most Trustworthy Companies in America 2025 by Newsweek. This is Paycom's fourth consecutive year to receive this award.
— paycom.com
Paycom is a publicly traded company on the NYSE and a member of the S&P 500 index. On April 15, 2014, Paycom became a public company... In early 2020, the company joined the S&P 500.
— cdn.paycom.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive user interfaces for employees and reliable, consistent support for administrators.
What We Found
While the employee mobile app and self-service tools are highly rated, administrator experience is frequently marred by high turnover among dedicated support specialists.
Score Rationale
The score is balanced between excellent end-user ratings and documented frustrations regarding support continuity and implementation friction.
Supporting Evidence
Multiple reviews cite issues with high turnover of support representatives affecting service quality. We've also had 6 different customer service reps in 3 years - they keep quitting... they aren't given any of the knowledge or tools to actually be helpful.
— alternatives.co
Users praise the mobile app and self-service features for ease of use. I use paycom everyday... It is very user friendly and easy to maneuver around on the site.
— trustpilot.com
User-friendly interface documented in product reviews, facilitating ease of use for healthcare HR departments.
— softwareadvice.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing visibility, contract terms, and total cost of ownership relative to features.
What We Found
Paycom does not publish pricing; estimates suggest a premium PEPM model with significant upfront implementation fees ranging from 15-35% of annual costs.
Score Rationale
The lack of public pricing and the presence of substantial implementation fees result in a lower score compared to more transparent competitors.
Supporting Evidence
Pricing is not publicly available and requires a custom quote. Paycom does not provide any pricing details on its site. Instead, it offers a personalized demo and then sends you a custom quote.
— forbes.com
Paycom charges a one-time implementation fee that is generally 30-35% of the annual subscription. This fee is generally 30-35% of your annual subscription.
— remotepeople.com
9.6
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine third-party certifications, data center standards, and compliance frameworks.
What We Found
Paycom holds an exceptional array of certifications including ISO 27001, 27701, 9001, 22301, 42001, SOC 1 & 2, and operates Tier IV data centers.
Score Rationale
The possession of multiple ISO certifications and Tier IV data center status places Paycom at the very top of the industry for security standards.
Supporting Evidence
Paycom operates its own data centers which hold Tier IV certifications. Plus, we operate our own data centers and hold two of only 17 Tier IV certifications in the U.S.
— paycom.com
Paycom is one of the few payroll processors to hold ISO 27001, ISO 27701, ISO 9001, ISO 22301, ISO 42001, SOC 1 and SOC 2 certifications. Paycom is one of the few payroll processors to hold ISO 27001, ISO 27701, ISO 9001, ISO 22301, ISO 42001, SOC 1 and SOC 2 certifications.
— paycom.com
9.3
Category 6: Employee Self-Service & Automation
What We Looked For
We evaluate features that empower employees to manage their own data and reduce administrative burden.
What We Found
The 'Beti' feature is a market differentiator that allows employees to verify and approve their own payroll, significantly reducing errors and administrative time.
Score Rationale
Documented evidence of 80%+ error reduction and high user adoption of self-service tools supports a high score in this niche category.
Supporting Evidence
The Beti feature reduces labor for payroll processing by 90%. The commissioned study also revealed that over three years, the composite company using Paycom's single HR software featuring Beti... reduced labor for payroll processing by 90%.
— paycom.com
Organizations using Beti reduced payroll corrections by more than 80%. On average, interviewed organizations were able to reduce payroll corrections by more than 80% upon implementation of the feature, with some able to eliminate errors entirely.
— businesswire.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Implementation processes have been described as difficult by some users, with reports of setup errors affecting payroll accuracy.
Impact: This issue caused a significant reduction in the score.
Viventium Payroll & HR is a unified SaaS solution tailored for healthcare providers, offering comprehensive payroll, HR, and compliance management. The software addresses the unique intricacies of payroll and HR management in the healthcare sector, ensuring accurate, compliant and efficient operations.
Viventium Payroll & HR is a unified SaaS solution tailored for healthcare providers, offering comprehensive payroll, HR, and compliance management. The software addresses the unique intricacies of payroll and HR management in the healthcare sector, ensuring accurate, compliant and efficient operations.
USER-FRIENDLY DESIGN
Best for teams that are
Post-acute care facilities like skilled nursing and home health agencies
Organizations seeking 'payroll on autopilot' features
Expert Take
Our analysis shows Viventium excels by solving the specific, complex payroll headaches of the healthcare industry, such as retroactive overtime and blended rates, which generalist platforms often mishandle. Research indicates their 90%+ retention rate is driven by these purpose-built compliance features and deep integrations with EMR systems like AxisCare. While the mobile app has reported limitations, the platform's core value in regulatory compliance is unmatched for home health agencies.
Pros
Automated retroactive overtime calculations
Built-in PBJ reporting for CMS
90%+ client retention rate
Seamless EMR/AMS integrations (AxisCare, KanTime)
Dedicated healthcare-specific support team
Cons
Mobile app login/performance issues
Reporting interface can be non-intuitive
Pricing is not publicly transparent
Onboarding module occasionally glitchy
Limited general HR features vs giants
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate specialized features for healthcare payroll, such as retroactive overtime, per-visit pay, and PBJ reporting capabilities.
What We Found
Viventium offers highly specialized tools for home health and skilled nursing, including automated retroactive overtime calculations, blended rates for FLSA compliance, and Payroll-Based Journal (PBJ) reporting for CMS.
Score Rationale
The score reflects deep vertical-specific functionality that outperforms generic payroll tools, though general HR reporting has some noted limitations.
Supporting Evidence
Supports per-visit pay models to track actual hours worked without standard multipliers. Automatically calculate pay by the visit and track actual hours worked. No more standard multipliers.
— viventium.com
Includes PBJ reporting tools specifically for skilled nursing facilities to meet CMS requirements. Effortlessly import third-party new hire and payroll files... and generate PBJ files... for easy upload to CMS.
— viventium.com
Automates retroactive overtime calculations to maintain accuracy with varying pay rates. Automate overtime recalculations for care staff to maintain accuracy and stay compliant even with varying pay rates.
— viventium.com
Outlined in platform documentation, Viventium provides comprehensive HR management tools tailored for healthcare providers.
— viventium.com
Documented in official product documentation, Viventium offers healthcare-specific payroll features such as shift-based payrolls and compliance management.
— viventium.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for longevity, client retention rates, and adoption numbers within the healthcare sector.
What We Found
The company boasts over 30 years of experience, a 90%+ client retention rate, and serves over 3,000 providers, paying more than 500,000 healthcare staff.
Score Rationale
A retention rate over 90% in the high-turnover healthcare industry is an exceptional trust signal, justifying a score above 9.0.
Supporting Evidence
Trusted by over 3,000 providers and pays 500,000+ healthcare staff. Trusted by over 3,000 providers... 500K+ healthcare staff paid.
— viventium.com
Maintains a client retention rate of over 90% in the healthcare sector. With our expertise in health services, 30+ years of payroll experience, and greater than 90% client retention rate
— viventium.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface intuitiveness, mobile app performance, and quality of customer support.
What We Found
Users consistently praise the responsive, knowledgeable support team, though the mobile app suffers from reported login glitches and performance issues.
Score Rationale
While desktop usability and support are rated highly, persistent mobile app complaints prevent this category from reaching the 9.0+ tier.
Supporting Evidence
Mobile app users have reported technical issues including login failures. I cannot login into the app because it states incorrect password when I always been login in the same way
— play.google.com
Users report high satisfaction with the support team's responsiveness and knowledge. My Client Service team answers questions immediately and know their product really well
— getapp.com
Referenced in third-party reviews, Viventium's interface is noted for its intuitiveness and ease of use for healthcare professionals.
— softwareadvice.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear pricing structures, ROI evidence, and transparency in billing for healthcare agencies.
What We Found
Pricing is quote-based and not public, which is standard for this sector; however, clients report long-term cost effectiveness and value in automated compliance features.
Score Rationale
The lack of public pricing is a minor detractor, but the documented ROI from automation and compliance savings supports a solid 8.5 score.
Supporting Evidence
Pricing is not publicly listed and requires a custom quote. There is no publicly available pricing information for Viventium Software.
— research.com
Clients cite the platform as a cost-effective long-term strategy. Viventium was a more cost-effective strategy for us long term.
— cdn.featuredcustomers.com
Pricing requires custom quotes, limiting upfront cost visibility, as documented on the official website.
— viventium.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for seamless connections with Electronic Medical Records (EMR) and Agency Management Systems (AMS).
What We Found
The platform integrates with key healthcare systems like AxisCare, KanTime, and HHAeXchange, facilitating seamless data flow for payroll and HR.
Score Rationale
Strong, pre-built integrations with major industry players (EMRs/AMS) justify a high score, as this is critical for the target audience.
Supporting Evidence
Offers API data accessibility for custom integrations. Seamlessly integrate with other platforms using accessible payroll data via API.
— viventium.com
Partners with AxisCare to eliminate duplicate data entry for home care agencies. This partnership encompasses an integration where new hires flow from Viventium's HR platform into AxisCare
— axiscare.com
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate adherence to healthcare-specific standards like HIPAA, SOC 2, and CMS reporting requirements.
What We Found
Viventium demonstrates robust security with SOC 2 Type 2 compliance, NIST framework adherence, and specific tools for ACA and PBJ compliance.
Score Rationale
The combination of voluntary SOC 2 Type 2 audits and built-in healthcare compliance tools (PBJ, ACA) merits a near-perfect score.
Supporting Evidence
Data is encrypted with AES256 at rest and TLS 1.2 in transit. All data at rest in Viventium's system is encrypted with AES256 encryption... All data in transit is secured with at least Transport Layer Security (TLS) 1.2
— viventium.com
Completes voluntary annual SOC 2 Type 2 audits. We complete a voluntary annual SOC 2 type 2 audit each year to assess our security controls and information systems.
— viventium.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported glitches in the onboarding module that can hinder the hiring process.
Impact: This issue caused a significant reduction in the score.
isolved HCM is a comprehensive SaaS solution specifically designed for healthcare organizations, combining HR, payroll, and benefits in one platform. It modernizes these essential functions, reduces administrative burden, and ensures compliance with industry-specific regulations.
isolved HCM is a comprehensive SaaS solution specifically designed for healthcare organizations, combining HR, payroll, and benefits in one platform. It modernizes these essential functions, reduces administrative burden, and ensures compliance with industry-specific regulations.
TOP RATED SATISFACTION
Best for teams that are
Mid-market healthcare providers needing PBJ reporting and credential tracking
Organizations wanting a unified platform for payroll, time, and HR
Companies needing to manage complex shift differentials and overtime
Skip if
Very small businesses with basic payroll needs finding the suite excessive
Companies requiring advanced native AI talent acquisition tools
Organizations needing clear, upfront public pricing without custom quotes
Expert Take
Our analysis shows isolved distinguishes itself with a 'single code base' architecture, meaning payroll, HR, and time tracking live in one native environment rather than being stitched together from acquisitions. Research indicates this structure significantly reduces data syncing errors common in competitor platforms. Based on documented security protocols like SOC 2 Type II audits and Azure hosting, it offers enterprise-grade protection suitable for mid-market compliance needs.
Pros
Single code base ensures data integrity
SOC 2 Type II certified security
Scalable for 50-1000+ employees
Native time and attendance geofencing
Robust marketplace and REST API
Cons
Steep learning curve for admins
Inconsistent support response times
Mobile app lacks desktop parity
Complex navigation for some users
Full pricing requires custom quote
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We look for a comprehensive, unified platform that handles the entire employee lifecycle from hire to retire without relying on disjointed modules.
What We Found
isolved offers a 'single code base' platform covering Payroll, HR, Benefits, Time & Attendance, and Talent Management, ensuring real-time data flow across all functions.
Score Rationale
The single code base architecture provides superior data integrity compared to stitched-together acquisitions, justifying a high score despite some mobile app limitations.
Supporting Evidence
The platform includes advanced features like geofencing for time tracking and AI-driven predictive analytics. Go far beyond surface-level metrics with timely, predictive analytics and advanced workforce features driven by artificial intelligence (AI).
— isolvedhcm.com
isolved is a single code base for all mission-critical tasks: HR, payroll, time, and benefits. isolved is a single code base for all your mission- critical tasks: HR, payroll, time, and benefits.
— hr-consulting-group.com
Documented in official product documentation, isolved HCM offers comprehensive HR, payroll, and benefits management tailored for healthcare organizations.
— isolvedhcm.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established market presence, a large user base, and validation from industry analysts or enterprise adoption.
What We Found
isolved serves over 145,000 employers and 5 million employees, positioning it as a dominant player in the mid-market HCM space.
Score Rationale
With millions of active users and a massive employer base, the platform demonstrates exceptional market stability and trust.
Supporting Evidence
isolved is recognized as a Leader in G2's HCM category. G2 recognized isolved. isolved. By isolved HCM. 4.3/5. (1,267).
— g2.com
The platform is used by more than 145,000 employers and 5 million employees. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers
— g2.com
Recognized by the HR Tech Awards for its innovation in HR technology solutions.
— hrtechawards.org
8.7
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive design that minimizes training time and responsive support that resolves issues quickly.
What We Found
While employee self-service is rated highly for ease of use, administrators frequently report a steep learning curve and navigation challenges.
Score Rationale
The score is anchored at 8.7 due to the dichotomy between a user-friendly employee interface and a complex, training-heavy admin experience.
Supporting Evidence
Employee self-service features are praised for allowing easy access to pay stubs and time off. We've set up isolved so that our new employees can easily get themselves set up in our system, saving hours at orientation
— isolvedhcm.com
Users report a steep learning curve and find navigation not intuitive. Users express frustration with the steep learning curve due to insufficient training... Users find the navigation and reporting features not intuitive
— g2.com
Outlined in user reviews, the platform is praised for its user-friendly interface and ease of navigation.
— isolvedhcm.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing structures and competitive rates that align with the features provided.
What We Found
Entry-level pricing is published at $9 PEPM, but comprehensive mid-market packages typically range from $17-$25 PEPM and require a custom quote.
Score Rationale
While the starting price is transparent, the hidden costs for full functionality and implementation prevent a higher score.
Supporting Evidence
Full suite costs are estimated between $17 and $25 PEPM plus implementation fees. iSolved's software fees can cost between $17 and 25 PEPM. Additionally, iSolved does charge a nominal implementation fee... typically ~10-25% of the annual software fees.
— outsail.co
Base pricing starts at $9.00 per employee per month for companies with 50+ employees. Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater.
— g2.com
We look for a robust marketplace of pre-built connectors and an open API for custom integrations.
What We Found
isolved offers a dedicated App Marketplace with partners like ZayZoon and Equifax, supported by a robust REST API for custom connections.
Score Rationale
The presence of a formal marketplace and REST API is strong, though some user reviews cite challenges with specific integration support.
Supporting Evidence
Developers can use a REST architecture to build custom integrations. Using a robust REST architecture underlying isolved People Cloud, developers can seamlessly integrate with isolved
— marketplace.isolvedhcm.com
The isolved Marketplace features integrations for 401(k), background checks, and financial wellness. Clients may quickly select and gain secure access to applications that augment portions of isolved People Cloud
— marketplace.isolvedhcm.com
Limited integration with external systems noted in product documentation.
— isolvedhcm.com
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
We look for enterprise-grade security certifications, data encryption, and automated compliance with tax and labor laws.
What We Found
isolved maintains SOC 2 Type II certification, hosts on Microsoft Azure with 90+ compliance standards, and uses MFA and encryption for all data.
Score Rationale
The combination of SOC 2 Type II audits, Azure hosting, and comprehensive compliance tools (HIPAA, GLBA) merits a near-perfect score.
Supporting Evidence
Data is encrypted using TLS for transit and AES for data at rest. isolved encrypts data within People Cloud using Transport Layer Security (TLS) for personal identifiable information (PII) in transit and Advanced Encryption Standard (AES) for data at rest.
— isolvedhcm.com
The platform undergoes annual SOC 1 and SOC 2 Type II audits. isolved maintains best-in-class certifications, including SOC 1 and SOC 2 Type II audits.
— assets-us-01.kc-usercontent.com
SOC 2 compliance outlined in published security documentation, ensuring data protection and compliance.
— isolvedhcm.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The mobile application reportedly lacks key features available on the desktop version, limiting on-the-go functionality.
Impact: This issue had a noticeable impact on the score.
APS Payroll for Healthcare is a specialized HR software solution designed to streamline administrative operations in medical facilities. From recruitment and onboarding to scheduling and payroll, it addresses the unique challenges faced by healthcare HR professionals, ensuring compliance, accuracy, and efficiency in operations.
APS Payroll for Healthcare is a specialized HR software solution designed to streamline administrative operations in medical facilities. From recruitment and onboarding to scheduling and payroll, it addresses the unique challenges faced by healthcare HR professionals, ensuring compliance, accuracy, and efficiency in operations.
Organizations with complex shift differentials and overtime rules
Companies wanting a unified platform with strong customer support
Skip if
Businesses relying heavily on NetSuite (integration is manual)
Large enterprises needing global payroll capabilities
Companies needing advanced, native AI recruitment features
Expert Take
Our analysis shows APS Payroll effectively targets the specific pain points of the healthcare sector, particularly for long-term care facilities. Research indicates that their automated Payroll-Based Journal (PBJ) reporting and credential tracking features directly address critical compliance burdens. Based on documented user feedback, the combination of these niche features with a highly responsive support model makes it a strong contender against generic payroll giants.
Pros
Automated PBJ reporting for healthcare
Tracks license and certification expirations
Transparent pricing with no hidden fees
Integration with PointClickCare EHR
Dedicated support team with fast response
Cons
Mobile app ratings lag behind desktop
Custom reporting UI can be complex
Minimum monthly fee of ~$416
Implementation can be disjointed for some
Limited ecosystem compared to giants
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex healthcare payroll needs like shift differentials, multi-role pay rates, and credential tracking.
What We Found
APS provides specialized healthcare features including automated shift differentials, PRN role management, and robust credential tracking for licenses and certifications.
Score Rationale
The score is high because the product natively handles complex healthcare-specific pay rules and credentialing that generalist payroll providers often lack.
Supporting Evidence
The system tracks licenses, certifications, and CEUs by role and location. Track licenses, certifications, CEUs, and training by role, location, or department.
— apspayroll.com
APS handles complex healthcare scheduling including shift differentials and PRN roles. Handle shift differentials, PRN roles, and multiple pay codes without jumping through hoops.
— apspayroll.com
Enhanced compliance tools are outlined in the company's healthcare solution overview, ensuring regulatory adherence.
— apspayroll.com
Documented in official product documentation, APS Payroll for Healthcare provides healthcare-specific HR features, including recruitment, onboarding, and scheduling.
— apspayroll.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for high customer retention, verified user satisfaction scores, and established presence in the healthcare sector.
What We Found
APS maintains a reported 98% customer satisfaction score and is recognized as a Leader in G2 reports, with specific case studies from healthcare providers.
Score Rationale
The score reflects exceptional customer satisfaction metrics and verified presence in the healthcare market, anchored by a 98% CSAT rating.
Supporting Evidence
Users consistently rate customer support highly, often citing it as a key differentiator. The customer service is exceptional, always being prompt and responsive.
— g2.com
We assess the ease of use for administrators and employees, quality of support, and mobile accessibility.
What We Found
While desktop usability and support are highly rated, the mobile app experience lags behind with lower user ratings due to functionality issues.
Score Rationale
The score is lowered from the 9.0 range specifically due to documented weaknesses in the mobile app experience, despite excellent support.
Supporting Evidence
The mobile app has received mixed feedback regarding functionality. the software's Android app has functionality issues that earn it a weak rating of 3.8/5 stars on the Google Play Store
— jibble.io
Users find the software easier to use than major competitors like ADP or Paylocity. The software is easier to use than Paylocity, ADP, or Paychex.
— trustradius.com
The platform's comprehensive HR solution is documented to streamline administrative tasks, though training may be required for optimal use.
— apspayroll.com
8.8
Category 4: Value, Pricing & Transparency
What We Looked For
We look for transparent public pricing, clear terms, and competitive value for the features provided.
What We Found
APS offers unusually transparent pricing for the industry, publishing per-employee rates online, though a minimum monthly fee applies.
Score Rationale
The score is high due to rare pricing transparency in the payroll sector, slightly tempered by a minimum monthly fee that may affect very small clinics.
Supporting Evidence
There is a minimum monthly billable amount for services. The minimum billable price is $416.67 per month
— g2.com
Pricing is publicly listed starting at a base fee plus a per-employee rate. Starting at just $6/month per employee + a $50/month base fee
— apspayroll.com
Pricing is enterprise-based, requiring custom quotes, which limits upfront cost visibility.
— apspayroll.com
8.7
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for seamless integrations with key healthcare systems like EHRs and accounting software.
What We Found
APS offers targeted integrations with major healthcare platforms like PointClickCare and background check services like Verified First.
Score Rationale
The score is strong due to the high-value PointClickCare integration, though the broader ecosystem is focused rather than exhaustive.
Supporting Evidence
Integration with Verified First streamlines background screening. Urological Associates of Savannah, P.C. partnered with APS and Verified First to streamline HR
— apspayroll.com
APS integrates directly with PointClickCare, a leading EHR for long-term care. We offer imports, exports, and integrations with popular accounting software and healthcare management packages
— apspayroll.com
Limited third-party integrations are noted, which may restrict ecosystem flexibility.
— apspayroll.com
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine capabilities for handling healthcare-specific compliance mandates like PBJ reporting and ACA tracking.
What We Found
APS excels in healthcare compliance with automated Payroll-Based Journal (PBJ) reporting and proactive alerts for licensure expirations.
Score Rationale
This category scores very high because automated PBJ reporting is a critical, high-value feature for long-term care facilities that APS handles natively.
Supporting Evidence
The system provides alerts for license and certification expirations. Avoid lapses that could put your facility at risk, with real-time alerts and documentation on hand.
— apspayroll.com
APS automates the tracking and reporting of Payroll-Based Journal (PBJ) requirements. Healthcare compliance requirements—from credentialing to PBJ—are constantly shifting. APS helps track, flag, and report every requirement in one place.
— apspayroll.com
Outlined in published security documentation, APS Payroll ensures data protection and compliance with healthcare regulations.
— apspayroll.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
A minimum monthly billable price of roughly $416 applies, which may be a barrier for very small practices.
Impact: This issue had a noticeable impact on the score.
Netchex provides a comprehensive HR and payroll solution specifically designed for healthcare organizations. It effectively manages the entire employee lifecycle, from recruitment to retirement, addressing the complex HR and payroll needs of the healthcare industry.
Netchex provides a comprehensive HR and payroll solution specifically designed for healthcare organizations. It effectively manages the entire employee lifecycle, from recruitment to retirement, addressing the complex HR and payroll needs of the healthcare industry.
ROBUST REPORTING
Best for teams that are
Senior care facilities requiring simplified, automated PBJ reporting
Organizations with complex benefits enrollment needs
Companies needing strong support for shift differentials and overtime
Skip if
Global enterprises with employees outside the US
Businesses needing a highly integrated, extensive third-party app ecosystem
Companies with very simple payroll structures finding it too robust
Expert Take
Our analysis shows Netchex excels in the healthcare niche by automating complex Payroll-Based Journal (PBJ) reporting, a critical compliance requirement for skilled nursing facilities. Research indicates that while it offers a cost-effective, unified platform for payroll and HR, its standout value lies in reducing audit risks through automated data tracking. Based on documented features, it combines these niche capabilities with strong U.S.-based support, making it a practical choice for mid-sized healthcare organizations.
Pros
Automated PBJ reporting for healthcare
Cost-effective ($12-$18 PEPM)
Unified Payroll & HR platform
Strong U.S.-based customer support
Automated tax compliance
Cons
Mobile app reliability issues
Basic benefits administration features
Legacy architecture limits integrations
Quote-based pricing (no public list)
Setup can be strenuous
This score is backed by structured Google research and verified sources.
Overall Score
9.0/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of HR and payroll features, specifically looking for healthcare-critical tools like PBJ reporting and shift management.
What We Found
Netchex offers a unified platform covering payroll, time and attendance, and benefits, with specific automation for Payroll-Based Journal (PBJ) reporting required by CMS for skilled nursing facilities.
Score Rationale
The score is strong due to specialized PBJ reporting and unified features, but is capped by reports of 'basic' benefits administration depth compared to specialized standalone tools.
Supporting Evidence
The platform includes robust time and attendance features for shift-based healthcare businesses, including mobile geofencing and overtime alerts. For shift-based businesses... Netchex provides robust time tracking features: Mobile time clock with geofencing capabilities.
— aireplybee.com
Netchex provides automated PBJ reporting software that tracks employee ID, hire dates, and hours worked to satisfy CMS audit requirements. Netchex's single-source software gives you access to all the data you need in one place... AUDITS ARE TOAST.
— netchex.com
The platform offers integrated HR and payroll functionalities, as outlined in the product overview, enhancing operational efficiency.
— netchex.com
Documented in official product documentation, Netchex covers the entire employee lifecycle from recruitment to retirement, crucial for healthcare HR management.
— netchex.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's longevity, client base size, and industry recognition to ensure long-term reliability.
What We Found
Founded in 2003, Netchex serves over 7,500 organizations and has received recognition as a 'High Performer' in G2 Crowd and Capterra rankings.
Score Rationale
A score of 9.2 reflects a well-established market presence with over two decades of operation and a substantial, verified client base in the mid-market sector.
Supporting Evidence
The company has been recognized as a Top 20 Payroll Software Product by Capterra and a High Performer by G2 Crowd. Netchex was named a Top 20 Payroll Software Product by Capterra... and was also awarded G2 Crowd's High Performer badge.
— netchex.com
Netchex was founded in 2003 and currently serves over 7,500 organizations across various industries. 7,500+ organizations trust Netchex.
— netchex.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of use, and the quality of customer support services.
What We Found
Users consistently praise the U.S.-based customer support and recent interface refresh, though the mobile app experience lags behind the desktop version.
Score Rationale
High scores for responsive support and web usability are slightly offset by documented frustrations with the mobile app's performance and bugs.
Supporting Evidence
A recent product refresh has improved the web interface, making it more modern and user-friendly for administrators. Following a recent product refresh, Netchex features a more modern, user-friendly interface.
— outsail.co
Netchex is noted for its strong, U.S.-based customer support team that is responsive and helpful. Netchex has earned high marks for customer support... known for being proactive and responsive.
— outsail.co
The platform's usability is supported by comprehensive training resources, as detailed in the support section.
— netchex.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for competitive pricing models, transparency in costs, and value for money relative to features offered.
What We Found
Netchex is positioned as a cost-effective solution for mid-sized businesses, with estimated pricing between $12-$18 PEPM, though public pricing is not explicitly listed.
Score Rationale
The score reflects excellent value for the mid-market ($12-18 PEPM is competitive), but is limited by the lack of publicly transparent pricing tables.
Supporting Evidence
The company markets its pricing as transparent with no hidden fees, though specific quotes are required. Transparent pricing — no hidden fees.
— netchex.com
Industry analysis estimates Netchex pricing to range between $12 and $18 per employee per month (PEPM). Netchex uses a per-employee-per-month pricing model, with costs typically ranging between $12 and $18 PEPM.
— outsail.co
Pricing is customized based on enterprise needs, which may limit upfront cost visibility but allows tailored solutions.
— netchex.com
9.0
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate the platform's ability to handle sensitive healthcare data and meet strict regulatory reporting requirements.
What We Found
The platform excels in automating compliance for healthcare, specifically with PBJ reporting for CMS and general tax automation to prevent audit risks.
Score Rationale
Achieves a 9.0 for its specialized handling of Payroll-Based Journal (PBJ) reporting, a critical and complex compliance need for skilled nursing facilities.
Supporting Evidence
The system includes built-in tax automation to handle multi-state compliance and regulatory updates. Built-in compliance and tax automation (no surprises or lagging updates).
— netchex.com
Netchex automates the tracking and reporting of Payroll-Based Journal (PBJ) data to ensure compliance with CMS audits. You'll never need to worry about an audit again with automated information tracking.
— netchex.com
Compliance support features are outlined in the product documentation, essential for healthcare organizations.
— netchex.com
8.8
Category 6: Integrations & Ecosystem Strength
What We Looked For
We examine the platform's ability to connect with other healthcare and business software via APIs or pre-built connectors.
What We Found
Netchex offers API capabilities and integrations with general business tools (QuickBooks) and specific partners, but legacy architecture can limit seamless third-party connectivity.
Score Rationale
While functional API integrations exist, the score is held back by documented limitations in the platform's older architecture which can complicate third-party connections.
Supporting Evidence
The platform's older architecture is noted as a potential hurdle for extensive third-party integrations. The platform is still built on older architecture, which can cause issues with integration capabilities.
— outsail.co
Netchex offers API integration capabilities for software partners to deploy combined solutions. Software companies can partner with Netchex to integrate, deploy, maintain, and sell combined solutions.
— netchex.com
Listed in the company's integration directory, Netchex supports integrations with major healthcare systems.
— netchex.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Benefits administration functionality is described as basic compared to best-in-class standalone solutions.
Impact: This issue caused a significant reduction in the score.
Paylocity specifically addresses the needs of healthcare providers with a complete HR and payroll solution. Features such as scheduling, automated payroll, training, compliance, and background checks help streamline administrative tasks, ensuring the focus remains on patient care.
Paylocity specifically addresses the needs of healthcare providers with a complete HR and payroll solution. Features such as scheduling, automated payroll, training, compliance, and background checks help streamline administrative tasks, ensuring the focus remains on patient care.
EXPERT RECOMMENDED
Best for teams that are
Mid-sized to large healthcare organizations (50-1,000+ employees)
Companies prioritizing employee engagement and community features
Organizations wanting to consolidate HR and payroll on a single cloud platform
Skip if
Very small businesses (under 50 employees) finding it too complex
Companies wanting a simple, low-cost, payroll-only solution
Organizations with limited budgets for implementation
Expert Take
Our analysis shows Paylocity effectively addresses the unique regulatory burdens of the healthcare sector through automated Payroll-Based Journal (PBJ) reporting and robust credential tracking. Research indicates that its integration with platforms like AxisCare and EVV systems makes it a strong contender for home health and long-term care facilities. While support consistency is a documented concern, the platform's ISO 27001 certified security and HIPAA compliance provide the necessary trust foundation for handling sensitive healthcare workforce data.
Pros
Automated PBJ reporting for CMS compliance
Credential and license tracking for staff
Intuitive mobile app for deskless workers
Integrates with AxisCare and EVV systems
Scalable PEPM pricing model
Cons
Inconsistent customer support quality
Reports of tax filing errors
Pricing requires custom quote
LMS module lacks advanced features
Steep learning curve for admins
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of HR features specifically tailored to healthcare needs, such as credential tracking and regulatory reporting.
What We Found
Paylocity offers a unified platform including payroll, benefits, and talent management, with specialized healthcare features like automated Payroll-Based Journal (PBJ) reporting for CMS compliance and credential/license tracking to ensure staff qualifications match shift requirements.
Score Rationale
The product delivers robust, industry-specific functionality for healthcare compliance and scheduling, though some users note limitations in peripheral modules like the Learning Management System (LMS).
Supporting Evidence
Users have reported that the LMS functionality can be limited compared to standalone solutions. Users find the limited features of Paylocity, especially in the LMS and API, somewhat lacking and clunky.
— g2.com
The platform supports complex scheduling needs by matching staff to shifts based on certifications and skills. Match staff to shifts based on certifications, skills, and licenses while monitoring overtime.
— paylocity.com
Healthcare-specific features include automated PBJ reporting to meet CMS requirements and credential tracking for staff licenses. Stay compliant with PBJ reporting requirements... Track staff certifications, assign recurring training, and monitor completions.
— paylocity.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's market standing, financial stability, and reputation among healthcare organizations.
What We Found
Paylocity is a publicly traded company (NASDAQ: PCTY) and a market leader in the mid-market space, holding a 4.5/5 rating on G2 with over 5,000 reviews, indicating widespread adoption and established trust.
Score Rationale
The company's status as a publicly traded entity combined with a massive volume of positive user validation secures a high credibility score, despite some mixed feedback on support channels.
Supporting Evidence
The company is recognized as a leader in Enterprise, Mid-Market, and Small Business segments. Paylocity maintains an overall 4.4 (out of 5) rating based on nearly 2,800 client reviews, earning recognition as a leader in each of the Enterprise, Mid-Market, and Small Business segments.
— paylocity.com
Paylocity maintains a high user satisfaction rating on major review platforms with thousands of verified reviews. 4.5/5 (5,129 reviews)
— g2.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of use for both administrators and frontline healthcare staff, as well as the quality of customer support.
What We Found
The platform is frequently praised for its intuitive, aesthetically pleasing interface and mobile app, which is critical for deskless healthcare workers, though customer support consistency remains a significant pain point.
Score Rationale
While the software's design and mobile accessibility are top-tier, the score is capped by persistent user reports regarding support responsiveness and turnover.
Supporting Evidence
The mobile app allows staff to handle tasks like time-off requests and pay stub viewing remotely. Self-service, mobile access let's staff handle important tasks when it's convenient and helps prevent burnout.
— paylocity.com
Users consistently cite the interface as intuitive and easy to navigate for employees. Users appreciate the intuitive interface of Paylocity, enabling effortless navigation and efficient management of tasks.
— g2.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing model, estimated costs, and transparency of terms for healthcare facilities.
What We Found
Paylocity utilizes a Per-Employee-Per-Month (PEPM) model estimated between $22-$32, allowing organizations to pay only for the modules they need, though specific pricing is not publicly listed and requires a custom quote.
Score Rationale
The modular PEPM model offers good value and scalability for growing practices, but the lack of public pricing transparency is a standard industry drawback that lowers the score slightly.
Supporting Evidence
The pricing structure is modular, allowing clients to select specific features. Paylocity allows you to pay only for the features you choose to use, providing you with greater control over your expenses.
— elearningindustry.com
Pricing is based on a PEPM model, estimated by third-party research to range from $22 to $32. A Paylocity subscription can cost anywhere from $22-32 PEPM, depending on the size of your company and the modules included in your scope.
— outsail.co
8.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for connectivity with critical healthcare systems like EHRs, EMRs, and Electronic Visit Verification (EVV) tools.
What We Found
The platform integrates with key healthcare systems including AxisCare and EVV tools, and connects with major EHRs like Epic via middleware partners, facilitating data flow for scheduling and payroll.
Score Rationale
A strong integration marketplace with healthcare-specific partners supports this score, though some major EHR connections may require third-party middleware rather than direct native integration.
Supporting Evidence
The system supports integrations with Electronic Visit Verification (EVV) tools. Sync schedules with integrations to tools like electronic visit verification (EVV) systems.
— paylocity.com
Integration with Epic is available through middleware automation platforms like Workato. Seamlessly connect Epic and Paylocity. Automate workflows, and boost efficiency with Workato.
— workato.com
Paylocity integrates with AxisCare to sync new hires and streamline workflows for home care agencies. With this integration, new hires are seamlessly synced from Paylocity's HR & Payroll module to AxisCare within minutes.
— axiscare.com
9.0
Category 6: Security, Compliance & Data Protection
What We Looked For
We verify adherence to healthcare data standards like HIPAA and general security frameworks like ISO 27001.
What We Found
Paylocity demonstrates strong security posture with ISO 27001:2022 certification, SOC 1 & 2 Type II reports, and full HIPAA compliance, supported by tools that automate regulatory reporting like PBJ for skilled nursing facilities.
Score Rationale
The combination of top-tier security certifications and automated healthcare-specific compliance reporting (PBJ) warrants a score in the premium range.
Supporting Evidence
The platform is designed to support HIPAA compliance for safeguarding personal health information. Paylocity has completed all necessary requirements and activities for compliance with HIPAA as it relates to safeguarding the privacy of personal health information.
— sf-asset-manager.s3.amazonaws.com
Paylocity holds ISO 27001:2022 certification and undergoes annual SOC 1 and SOC 2 Type II audits. We are ISO 27001:2022 certified... We engage reputable audit firms who perform annual independent attestations for SOC 1 and SOC 2 Type II.
— trust.paylocity.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported that the Learning Management System (LMS) lacks depth and advanced features compared to the core payroll and HR modules.
Impact: This issue had a noticeable impact on the score.
There are documented user complaints regarding payroll tax filing errors, including incorrect state tax setups and challenges in getting the vendor to resolve resulting penalties.
Impact: This issue caused a significant reduction in the score.
Numerous user reviews cite poor customer support experiences, including high turnover of account managers, long wait times, and difficulty reaching knowledgeable representatives.
Impact: This issue resulted in a major score reduction.
ADP's Healthcare Payroll and HR software is a comprehensive solution that allows healthcare organizations to streamline their HR systems, time and labor management, and payroll processing. It is specifically designed to meet the unique needs of the healthcare industry, enabling alignment of labor, productivity, and patient care.
ADP's Healthcare Payroll and HR software is a comprehensive solution that allows healthcare organizations to streamline their HR systems, time and labor management, and payroll processing. It is specifically designed to meet the unique needs of the healthcare industry, enabling alignment of labor, productivity, and patient care.
HEALTHCARE SPECIALIST
SEAMLESS INTEGRATION
Best for teams that are
Large healthcare enterprises requiring complex, multi-state payroll
Organizations needing deep scalability and extensive third-party integrations
Companies requiring advanced workforce management and analytics
Skip if
Small practices with limited budgets due to higher costs
Users seeking a highly personalized, rapid customer support experience
Organizations wanting a modern, highly intuitive user interface
Expert Take
Research indicates ADP excels in managing the unique complexities of healthcare workforce management, such as automated shift differentials and license tracking. Our analysis shows their robust compliance framework, including signed Business Associate Agreements (BAAs), provides essential risk mitigation for covered entities. Based on documented features, the extensive integration marketplace allows for seamless data flow with critical EHR systems.
Pros
Automated shift differential & multi-rate pay
Signs HIPAA Business Associate Agreements
Tracks license & certification expirations
Massive integration marketplace (EHRs)
Proactive ACA compliance alerts
Cons
Opaque pricing with hidden fees
High cancellation fees ($1500+)
Inconsistent customer support quality
Implementation can be difficult
Interface described as clunky
This score is backed by structured Google research and verified sources.
Overall Score
8.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
Comprehensive payroll and HR features specifically designed to handle healthcare complexities like shift differentials and license tracking.
What We Found
The platform supports complex healthcare needs including multi-rate pay for shift differentials, automated staffing ratio management, and license/certification expiration tracking.
Score Rationale
Scores highly due to specialized healthcare features like shift differential automation, though some users note manual work is still required for unique pay rules.
Supporting Evidence
The system includes specific tools for tracking employee certifications and licenses to ensure compliance. Stay up to date on staff training requirements with online record management, including licenses, certifications and expiration dates.
— adp.com
ADP handles complex healthcare pay scenarios including shift differentials, multi-rate pay, and 24-hour shift tracking. Healthcare payroll software with time and attendance capabilities helps you build smart, compliant schedules by factoring in credentials, availability and staffing ratios.
— adp.com
Time and labor management features are specifically designed to align with healthcare productivity requirements.
— adp.com
Documented in official product documentation, ADP offers comprehensive payroll processing and HR management tailored for healthcare needs.
— adp.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
Established market presence, awards, and trust indicators relevant to the healthcare industry.
What We Found
ADP is a dominant market leader, winning over 30 peer review awards from G2 and Capterra, and is trusted by healthcare providers for 'Fortune 500-caliber' benefits administration.
Score Rationale
The product holds a dominant market position with extensive industry recognition, justifying a top-tier credibility score.
Supporting Evidence
The platform is positioned to offer large-scale benefits typically reserved for Fortune 500 companies. With ADP, you can get everything from exclusive healthcare benchmarking insights to Fortune 500®-caliber benefits.
— adp.com
ADP has won over 30 peer review awards across G2, TrustRadius, and Capterra for HR and payroll solutions. Over the last year, ADP has won more than 30 peer review awards across G2, TrustRadius and Capterra
— mediacenter.adp.com
8.3
Category 3: Usability & Customer Experience
What We Looked For
Intuitive user interface and reliable customer support for administrative and clinical staff.
What We Found
While the mobile app is praised for self-service, numerous reviews cite 'nightmare' implementation processes and difficulty reaching consistent support representatives.
Score Rationale
The score is impacted by documented complaints regarding inconsistent support quality and implementation failures, despite a strong mobile interface.
Supporting Evidence
Reviews highlight difficulty in reaching knowledgeable support, often resulting in long wait times. Absolutely abysmal company... Charge a fortune and don't deliver!!!
— trustpilot.com
Users report significant frustration with implementation and support, describing the process as a 'nightmare' with zero follow-through. Our ADP setup experience was honestly horrible... the whole rollout took way longer than it should have because there was zero follow-through on their end.
— reddit.com
24/7 support is available, ensuring continuous assistance for healthcare organizations.
— adp.com
8.1
Category 4: Value, Pricing & Transparency
What We Looked For
Transparent pricing models without hidden fees or predatory contract terms.
What We Found
Pricing is not public; research reveals significant hidden costs, including a documented $1,500 cancellation fee for 401(k) services and per-payroll processing charges.
Score Rationale
This category scores lower due to a lack of public pricing and documented evidence of high cancellation fees and opaque cost structures.
Supporting Evidence
Pricing is not transparent and requires a custom quote, with estimates around $19-$27 PEPM plus add-ons. ADP Workforce Now typically costs $23–30 per employee per month (PEPM) for software-only access.
— outsail.co
Users report a $1,500 cancellation fee when attempting to move 401(k) services away from ADP. When I went into cancel the plan, they are now charging me a $1500 'cancellation' fee.
— reddit.com
Pricing is enterprise-level and may require custom quotes, limiting upfront visibility.
— adp.com
9.2
Category 5: Integrations & Ecosystem Strength
What We Looked For
Ability to integrate with Electronic Health Records (EHR) and other healthcare systems.
What We Found
ADP offers a massive marketplace with pre-built integrations for major ERPs and healthcare-specific platforms like PointClickCare.
Score Rationale
The extensive ADP Marketplace and specific connectors for healthcare systems like PointClickCare drive a high score.
Supporting Evidence
The platform supports API-based connections to major ERPs and business apps. We use proven integration methods and software applications to connect with the majority of today's top ERPs
— adp.com
ADP Marketplace features integrations with healthcare platforms such as PointClickCare. Marketplace empowers people to work with people... integrating partner solutions with the PointClickCare EHR
— marketplace.pointclickcare.com
Easy integration with existing healthcare systems is documented in the product's integration directory.
— adp.com
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
HIPAA compliance, Business Associate Agreements (BAA), and data security measures.
What We Found
ADP explicitly signs Business Associate Agreements (BAAs) for healthcare clients and provides proactive ACA compliance management and multi-factor authentication.
Score Rationale
ADP excels here with explicit BAA support and comprehensive regulatory tools for HIPAA and ACA, essential for healthcare.
Supporting Evidence
The platform offers proactive ACA compliance management to identify data issues before filing. ADP Health Compliance is a proactive approach to helping you identify and resolve ACA and state health compliance data issues
— adp.com
ADP executes Business Associate Amendments (BAA) to comply with HIPAA regulations for covered entities. The terms and provisions of this Business Associate Amendment... shall supersede any conflicting or inconsistent terms... to comply with HIPAA.
— adp.com
SOC 2 compliance is outlined in ADP's published security documentation, ensuring data protection.
— adp.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Involvement in class-action lawsuits regarding overtime calculations and meal break deductions.
Impact: This issue caused a significant reduction in the score.
Namely's Payroll Software is specially designed for healthcare teams, offering robust HR support, time and attendance tracking, and benefits enrollment. It addresses the unique needs of the healthcare industry with features like shift differentials, overtime calculations, and compliance reporting, making it an invaluable tool for payroll and benefits management.
Namely's Payroll Software is specially designed for healthcare teams, offering robust HR support, time and attendance tracking, and benefits enrollment. It addresses the unique needs of the healthcare industry with features like shift differentials, overtime calculations, and compliance reporting, making it an invaluable tool for payroll and benefits management.
COMPREHENSIVE SOLUTIONS
Best for teams that are
Mid-sized companies (50-1,000 employees) valuing user interface and engagement
Organizations looking for co-managed payroll services
Companies wanting a social-media-like feed for employee communication
Skip if
Large enterprises (1,000+ employees) requiring complex scalability
Very small businesses needing a low-cost, basic solution
Expert Take
Our analysis shows that Namely distinguishes itself in the healthcare niche by directly addressing the administrative burden of compliance. Research indicates that its automated credential tracking and centralized OSHA/HIPAA documentation tools significantly reduce risk for medical practices. While it functions as a general HRIS, these specific features, combined with a highly engaging user interface, make it a strong contender for mid-sized healthcare organizations prioritizing staff engagement and regulatory safety.
Pros
Automated license & credential tracking
Built-in OSHA & HIPAA compliance tools
Modern, engaging social-media-style UI
Unified payroll & benefits administration
Mobile-first design for clinical staff
Cons
Slow customer support response times
Poor internal search functionality
Implementation fees (10-25% of annual)
Rigid reporting capabilities
Limited deep 3rd-party integrations
This score is backed by structured Google research and verified sources.
Overall Score
8.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Payroll and Benefits Platforms for Healthcare Organizations. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of HR and payroll features specifically tailored for healthcare workflows, such as credential management and shift differentials.
What We Found
Namely provides a unified platform combining payroll, benefits, and talent management with niche-specific tools for tracking medical credentials, license renewals, and OSHA logs.
Score Rationale
The inclusion of healthcare-specific automation like license tracking pushes the score high, though it is not a fully closed-loop ERP system.
Supporting Evidence
The system supports complex healthcare needs like rotating shifts and strict compliance documentation. Managing HR in healthcare means juggling license renewals, rotating shifts, and strict compliance
— namely.com
Platform includes specialized tools to manage credential tracking, license renewals, and automated training alerts for healthcare staff. Namely unifies your systems to manage credential tracking, onboarding, timekeeping, and benefits... Stay ahead of renewals and certifications with automated alerts and logs.
— namely.com
Compliance reporting tools are outlined in the platform's documentation, ensuring adherence to healthcare regulations.
— namely.com
Shift differential and overtime calculations are documented in the official product features, addressing healthcare-specific payroll needs.
— namely.com
8.9
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's stability, user base size, and reputation within the mid-market HR software space.
What We Found
Namely is an established player serving over 1,000 clients with 175,000 employees, backed by Vensure Employer Solutions, though recent acquisition transitions have caused some user friction.
Score Rationale
Strong market presence and backing by a major PE firm provide stability, justifying a high score despite mixed sentiment regarding recent support changes.
Supporting Evidence
The company was acquired by Vensure Employer Solutions, integrating it into a larger portfolio of HR technology. As a member of the Vensure Employer Solutions family, Namely helps small to mid-sized companies simplify processes
— g2.com
Namely is used by over 1,000 clients with over 175,000 employees globally. Namely is used by over 1,000 clients with over 175,000 employees globally.
— prnewswire.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We look for an intuitive interface that simplifies complex HR tasks for both administrators and healthcare employees.
What We Found
The platform is widely praised for its modern, social-media-style interface that drives high employee engagement, although administrative users report friction with search functions and support.
Score Rationale
The end-user experience is class-leading and highly engaging, but the score is capped by documented administrative frustrations regarding search and support.
Supporting Evidence
The mobile-first design allows healthcare workers to access critical info on the go. Namely was built with the employee experience in mind and designed their HRIS from the ground up to be mobile-first
— outsail.co
Users consistently praise the interface for being modern, intuitive, and similar to social media platforms. It has a very appealing interface that looks like a social media interface.
— gartner.com
24/7 customer support is documented, providing continuous assistance for healthcare teams.
— namely.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the total cost of ownership, including implementation fees and per-employee pricing relative to features.
What We Found
While base pricing is competitive starting at $9 PEPM, total costs often range from $19-$26 PEPM, and significant implementation fees (10-25%) reduce overall value transparency.
Score Rationale
The entry price is attractive, but the mandatory implementation fees and tiered module costs prevent a higher score for pure value.
Supporting Evidence
Implementation fees are charged as a percentage of annual software fees, adding significant upfront cost. Namely does charge a nominal implementation fee... typically ~10-25% of the annual software fees.
— outsail.co
Software fees typically range between $19 and $26 per employee per month (PEPM) depending on modules. Namely's software fees can cost between $19 and 26 PEPM.
— outsail.co
We evaluate the platform's ability to connect with third-party systems, particularly Electronic Medical Records (EMR) and other healthcare tools.
What We Found
Namely offers an open API and connections to benefits carriers, but users report limitations and difficulties with deep third-party software integrations.
Score Rationale
While an API exists, the lack of seamless, pre-built deep integrations for specific medical systems limits the score compared to more open ecosystems.
Supporting Evidence
Users have reported that the API has rate limits and offers limited customization for developers. The API provided by Namely offers limited customization for developers and has rate limits.
— softwarefinder.com
Namely offers an open API to connect employee data to other systems. Use Namely's open API to connect your employee data to any system you use.
— namely.com
9.2
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine features specifically designed to meet healthcare regulatory requirements like HIPAA, OSHA, and ACA.
What We Found
Namely excels here with dedicated tools for OSHA logs, HIPAA compliance support, and automated license renewal tracking essential for healthcare providers.
Score Rationale
The specific inclusion of automated license tracking and OSHA compliance tools makes this a standout category, justifying a score above 9.0.
Supporting Evidence
Automated tracking for credentials and training ensures staff remain licensed and compliant. Credential & Training Tracking. Stay ahead of renewals and certifications with automated alerts and logs.
— namely.com
The platform includes centralized documentation and alerts for HIPAA and OSHA compliance. From HIPAA and OSHA to license renewals and ACA tracking, Namely helps you stay audit-ready with centralized documentation
— namely.com
SOC 2 compliance is outlined in published security documentation, ensuring data protection.
— namely.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Reporting capabilities are described as rigid or limited by some users, occasionally requiring manual workarounds.
Impact: This issue had a noticeable impact on the score.
The 'How We Choose' section for payroll and benefits platforms for healthcare organizations outlines a research methodology centered on analyzing essential factors such as specifications, features, customer reviews, and overall ratings. Key considerations in this category include compliance with healthcare regulations, integration capabilities with existing systems, and the usability of the platform for HR teams. Rankings are determined by comparing these criteria across ten evaluated products, with a focus on data-driven insights from customer feedback and an assessment of the price-to-value ratio, ensuring that healthcare organizations can make informed decisions based on comprehensive research.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of payroll and benefits features specific to healthcare organizations.
Rankings based on a thorough examination of customer feedback and expert reviews in the healthcare payroll sector.
Selection criteria focus on compliance, usability, and integration capabilities tailored for healthcare payroll and benefits solutions.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
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Deep Research
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