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This niche is part of a bigger set — browse all Patch Management & Software Update Tools tools here. Other Software products for SaaS Companies.

Other Software products for SaaS Companies.

Patch Management & Software Update Tools for SaaS Companies
Albert Richer

Navigating the Landscape of Patch Management Tools for SaaS: Insights from Market Analysis and Customer Feedback When analyzing customer feedback across multiple platforms, it becomes clear that the right patch management and software update tools can significantly influence a SaaS company’s operational efficiency. Comparative research shows that solutions like Automox and ManageEngine frequently appear in top-rated lists, with many reviews indicating their intuitive interfaces and robust automation features. In contrast, customers often report feeling overwhelmed by the complexities of tools like Ivanti, which, while powerful, may not align with every team’s needs. Interestingly, market research suggests that budget-friendly options such as NinjaOne often meet the demands of smaller companies without sacrificing functionality. Meanwhile, larger enterprises may lean toward Microsoft Endpoint Manager, which is commonly associated with comprehensive integration capabilities. But why do some tools seem to cause more headaches than others? Navigating the Landscape of Patch Management Tools for SaaS: Insights from Market Analysis and Customer Feedback When analyzing customer feedback across multiple platforms, it becomes clear that the right patch management and software update tools can significantly influence a SaaS company’s operational efficiency.

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1
Expert Score
9.8 / 10
603
102
AUTOMATED UPDATES
CROSS-PLATFORM COMPATIBLE

Patch My PC

Patch My PC
View Website
Patch My PC addresses the critical needs of IT professionals in the SaaS industry by automating the packaging, testing, and deployment of thousands of third-party updates. This allows for efficient management of updates and patches, reducing the complexity and time consumption typically associated with these tasks.
Patch My PC addresses the critical needs of IT professionals in the SaaS industry by automating the packaging, testing, and deployment of thousands of third-party updates. This allows for efficient management of updates and patches, reducing the complexity and time consumption typically associated with these tasks.
AUTOMATED UPDATES
CROSS-PLATFORM COMPATIBLE

Best for teams that are

  • Enterprises using Microsoft Intune or SCCM needing automated third-party updates.
  • Teams wanting to automate updates for over 300+ common applications seamlessly.

Skip if

  • Organizations without an existing Microsoft Endpoint Manager infrastructure.
  • Businesses seeking a standalone, all-in-one RMM or OS patching solution.

Expert Take

Our analysis shows Patch My PC is the definitive 'easy button' for Microsoft-centric environments, effectively removing the manual labor of application packaging for ConfigMgr and Intune. Research indicates it offers one of the largest supported application catalogs in the industry (3,000+ titles) combined with a level of pricing transparency and security compliance (ISO 27001, SOC 2) that is rare among competitors. While the minimum spend requirement may deter very small businesses, the 'set and forget' automation provides immense value for mid-market and enterprise IT teams.

Pros

  • Native Intune & ConfigMgr integration
  • Massive catalog (3,000+ apps)
  • Transparent public pricing
  • ISO 27001 & SOC 2 certified
  • Unlimited support included

Cons

  • High minimum annual spend
  • Requires Microsoft infrastructure
  • Advanced reporting costs extra
  • macOS update limitations
  • No standalone patching agent
2
Expert Score
9.7 / 10
622
141

Action1: Patch Management

Action1: Patch Management
View Website
Action1 is an all-in-one cloud-based patch management and vulnerability remediation tool specifically designed for SaaS companies. It offers an easy way to discover, prioritize, and fix vulnerabilities, which helps to prevent security breaches and ransomware attacks that can cripple SaaS operations.
Action1 is an all-in-one cloud-based patch management and vulnerability remediation tool specifically designed for SaaS companies. It offers an easy way to discover, prioritize, and fix vulnerabilities, which helps to prevent security breaches and ransomware attacks that can cripple SaaS operations.

Best for teams that are

  • SMBs and MSPs looking for a free (up to 100 endpoints) and easy-to-use solution.
  • Distributed workforces needing cloud-native patching with P2P bandwidth saving.

Skip if

  • Organizations requiring strictly on-premise hosting (no cloud).
  • Environments needing mature, deep macOS/Linux management (support is newer).

Expert Take

Our analysis shows Action1 stands out primarily for its generous '100 endpoints free' tier, which is a full-featured offering rather than a limited trial. Research indicates its proprietary Peer-to-Peer (P2P) distribution technology effectively solves bandwidth congestion issues common in cloud patching, making it highly scalable. Based on documented certifications like SOC 2 Type II and ISO 27001, it meets rigorous enterprise security standards often missing in similar-tier tools.

Pros

  • First 100 endpoints free forever
  • P2P distribution saves network bandwidth
  • SOC 2 Type II & ISO 27001 certified
  • Cloud-native setup in under 5 minutes
  • Supports Windows, macOS, and Linux

Cons

  • Reporting lacks executive summary visuals
  • Limited remote control for macOS
  • Potential conflicts with Intune update rings
  • Paid tier starts at ~$4/endpoint/month
  • No built-in ticketing system
3
Expert Score
9.7 / 10
357
108
SAAS-SPECIFIC FEATURES
RISK REDUCTION

Automox Endpoint Security

Automox Endpoint Security
View Website
Automox is a cloud-based, cross-platform automated solution designed to streamline patch management, configuration, and control across Windows, macOS, and Linux endpoints. It is specifically suited for SaaS companies, providing a single platform that integrates with existing IT infrastructure, reducing vulnerabilities and ensuring software is always up-to-date and compliant.
Automox is a cloud-based, cross-platform automated solution designed to streamline patch management, configuration, and control across Windows, macOS, and Linux endpoints. It is specifically suited for SaaS companies, providing a single platform that integrates with existing IT infrastructure, reducing vulnerabilities and ensuring software is always up-to-date and compliant.
SAAS-SPECIFIC FEATURES
RISK REDUCTION

Best for teams that are

  • Distributed teams needing cloud-native patching for Windows, macOS, and Linux.
  • IT teams valuing ease of use and custom scripting capabilities via Worklets.

Skip if

  • Organizations requiring advanced, out-of-the-box reporting without using APIs.
  • Environments with strict bandwidth limits needing on-premise caching.

Expert Take

Our analysis shows Automox stands out for its 'Secure by Default' initiative, which democratizes enterprise-grade security by including SSO and MFA in every plan—a rarity in the SaaS market. Research indicates its cloud-native architecture and 'Worklets' feature provide exceptional flexibility for cross-platform automation without the need for on-premise infrastructure. Furthermore, its transparency in pricing and rigorous adherence to security standards like CSA STAR make it a highly trustworthy option for modern IT teams.

Pros

  • Transparent pricing starting at $1/endpoint
  • Cloud-native cross-platform patching (Win/Mac/Linux)
  • SSO and MFA included in all plans
  • Extensive library of pre-built automation Worklets
  • CSA STAR and SOC 2 Type III certified

Cons

  • No built-in automatic patch rollback
  • Reporting lacks depth and customization
  • Device grouping mechanism can be cumbersome
  • Limited native integrations (e.g. Jira/Teams)
  • Occasional agent stability issues reported
4
Expert Score
9.5 / 10
534
143
TIME-SAVING

ConnectWise Automate Patch Management

ConnectWise Automate Patch Management
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ConnectWise Automate is a powerful SaaS solution designed to streamline the patch management process for busy IT teams in SaaS companies. It takes care of identifying, obtaining, installing, and verifying patches, freeing up your IT team to focus on more strategic tasks. The automation reduces manual intervention and lowers the risk of errors, while also ensuring timely updates for improved security.
ConnectWise Automate is a powerful SaaS solution designed to streamline the patch management process for busy IT teams in SaaS companies. It takes care of identifying, obtaining, installing, and verifying patches, freeing up your IT team to focus on more strategic tasks. The automation reduces manual intervention and lowers the risk of errors, while also ensuring timely updates for improved security.
TIME-SAVING

Best for teams that are

  • Large MSPs requiring deep customization and complex automation workflows.
  • Organizations heavily invested in the ConnectWise ecosystem.

Skip if

  • Small IT teams or beginners due to a steep learning curve and complex interface.
  • Environments with significant macOS or Linux needs (platform is Windows-centric).

Expert Take

Our analysis shows that ConnectWise Automate stands out for its massive third-party patching library, which recently expanded to cover over 7,000 applications—far exceeding the industry standard. Research indicates that while the interface has legacy complexity, the depth of the automation engine and the ecosystem of over 400 integrations make it a powerhouse for mature MSPs. Based on documented features, the inclusion of NOC services allows for scalable patch management without increasing headcount.

Pros

  • Patches 7,000+ third-party apps
  • SOC 2 Type II certified
  • Massive 400+ integration ecosystem
  • Integrated NOC services available
  • Powerful scripting and automation

Cons

  • Interface reported as slow/clunky
  • Opaque pricing and contracts
  • Steep learning curve
  • Annual price increases reported
  • Strict auto-renewal terms
5
Expert Score
9.4 / 10
389
151
USER-FRIENDLY

N-able RMM Patch Management

N-able RMM Patch Management
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N-able RMM Patch Management provides an easy-to-use interface for managing software patches for Windows, MacOS, and third-party applications across physical and cloud servers, and endpoints. This tool is perfect for SaaS companies that require robust, centralized patch management to ensure software updates are timely, reducing potential vulnerabilities.
N-able RMM Patch Management provides an easy-to-use interface for managing software patches for Windows, MacOS, and third-party applications across physical and cloud servers, and endpoints. This tool is perfect for SaaS companies that require robust, centralized patch management to ensure software updates are timely, reducing potential vulnerabilities.
USER-FRIENDLY

Best for teams that are

  • MSPs and large IT departments managing complex, multi-tenant environments.
  • Teams needing deep customization and robust reporting features.

Skip if

  • Small internal IT teams with limited budgets or simple requirements.
  • Users seeking a lightweight, modern interface with a low learning curve.

Expert Take

Our analysis shows that N-able N-sight RMM stands out for its 'Automation Cookbook,' a massive library of over 650 pre-built scripts that significantly reduces manual configuration time. Research indicates the 'Site Concentrator' feature provides a tangible infrastructure benefit by caching patches locally to save bandwidth. While the interface is aging, the platform's status as a two-time Canalys Champion confirms its reliability for MSPs.

Pros

  • Site Concentrator reduces bandwidth usage
  • Automation Cookbook has 650+ scripts
  • Canalys Champion 2024 & 2025
  • Patches 100+ third-party applications
  • Unified dashboard for RMM and Ticketing

Cons

  • Interface described as outdated/laggy
  • Quote-based pricing with reported hikes
  • Reporting can be slow to generate
  • Contract terms often require commitment
  • Linux support is less mature
6
Expert Score
9.3 / 10
469
37

SolarWinds Patch Manager

SolarWinds Patch Manager
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SolarWinds Patch Manager is a powerful tool designed for the SaaS industry, particularly focusing on managing patches on virtual desktops and servers, keeping them up-to-date and secure. Its ability to patch offline machines makes it incredibly useful for SaaS companies, ensuring all the components are safe and updated, reducing vulnerability risks.
SolarWinds Patch Manager is a powerful tool designed for the SaaS industry, particularly focusing on managing patches on virtual desktops and servers, keeping them up-to-date and secure. Its ability to patch offline machines makes it incredibly useful for SaaS companies, ensuring all the components are safe and updated, reducing vulnerability risks.

Best for teams that are

  • Organizations using WSUS/SCCM needing to extend capabilities to third-party apps.
  • On-premise environments requiring granular control over Windows patching.

Skip if

  • Cloud-first organizations or those without existing WSUS/SCCM infrastructure.
  • Teams needing robust support for non-Windows OS (macOS/Linux) patching.

Expert Take

SolarWinds Patch Manager stands out in the SaaS industry for its robust features and capabilities. It offers an automated approach to patch management, minimizing the time and effort required to keep systems updated. Its ability to patch offline machines is a game-changer, ensuring no part of the system remains vulnerable. The reporting features provide insights into patch status, making it easier to maintain compliance and security standards.

Pros

  • Wide coverage of patches
  • Support for offline machines
  • Comprehensive reporting
  • Integrates with WSUS and SCCM
  • Scheduled patching

Cons

  • Requires technical expertise
  • May be overkill for smaller firms
  • Initial setup can be complex
7
Expert Score
9.2 / 10
417
90
SEAMLESS INTEGRATION

Qualys Patch Management

Qualys Patch Management
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Qualys Patch Management is a powerful tool specifically designed for SaaS companies, providing them with a convenient way to prioritize and deploy patches across systems. Its ability to quickly remediate critical vulnerabilities significantly reduces risk, ensuring operational stability and security in the fast-paced SaaS environment.
Qualys Patch Management is a powerful tool specifically designed for SaaS companies, providing them with a convenient way to prioritize and deploy patches across systems. Its ability to quickly remediate critical vulnerabilities significantly reduces risk, ensuring operational stability and security in the fast-paced SaaS environment.
SEAMLESS INTEGRATION

Best for teams that are

  • Enterprises prioritizing vulnerability-driven patching and compliance reporting.
  • Security teams needing a unified view of vulnerabilities and remediation.

Skip if

  • Small to mid-sized businesses due to high cost and enterprise-level complexity.
  • Teams needing driver updates or simple, non-security-focused patch automation.

Expert Take

Qualys Patch Management is a game-changer for SaaS companies. Its ability to effectively manage and deploy patches across systems helps businesses minimize risk and maintain operational stability. The tool provides comprehensive vulnerability assessments and prioritizes remediation, a critical feature in the SaaS industry where security is paramount. Moreover, it's user-friendly, meaning even non-technical team members can navigate it with ease.

Pros

  • Prioritizes patches efficiently
  • Reduces risk
  • Ensures timely remediation
  • Comprehensive vulnerability assessment
  • Easy to use

Cons

  • Can be costly for smaller businesses
  • May require technical expertise
  • Configuration may be complex
8
Expert Score
8.9 / 10
565
76
ENDPOINT SECURITY
PROACTIVE SECURITY

NinjaOne Patch Management

NinjaOne Patch Management
View Website
NinjaOne offers an autonomous patch management solution specifically designed for SaaS companies. It automates software updates, secures endpoints across the organization, and helps improve IT efficiency - crucial for SaaS companies that need to focus on their core product development.
NinjaOne offers an autonomous patch management solution specifically designed for SaaS companies. It automates software updates, secures endpoints across the organization, and helps improve IT efficiency - crucial for SaaS companies that need to focus on their core product development.
ENDPOINT SECURITY
PROACTIVE SECURITY

Best for teams that are

  • MSPs and IT teams needing a unified, user-friendly RMM and patching platform.
  • Teams managing mixed OS environments (Windows, Mac, Linux) with reliable automation.

Skip if

  • Small businesses with very tight budgets due to minimum endpoint pricing.
  • Users seeking a standalone patching tool without the full RMM suite.

Expert Take

NinjaOne's autonomous patch management software is a boon for professionals in the SaaS industry. It streamlines the process of updating and securing software across an organization, which is essential in an industry where security and the latest software versions are pivotal. The ability to automate these processes allows SaaS industry professionals to focus on their core product development, enhancing productivity and reducing the chance of human error.

Pros

  • Automated updates
  • Endpoint security
  • Enhanced IT efficiency
  • SaaS-oriented features
  • 24/7 support

Cons

  • May require technical understanding
  • Pricing information not transparent
9
Expert Score
8.7 / 10
452
153
COMPREHENSIVE COVERAGE

Freshservice Patch Management

Freshservice Patch Management
View Website
Freshservice's IT Patch Management Software is a comprehensive solution for SaaS companies, addressing all aspects of patch management from scanning and policy enforcement to ensuring compliance. Its automation capabilities reduce manual effort, freeing up IT personnel to focus on strategic tasks. This software is particularly relevant to the SaaS industry, which often has to manage multiple software versions across various client systems.
Freshservice's IT Patch Management Software is a comprehensive solution for SaaS companies, addressing all aspects of patch management from scanning and policy enforcement to ensuring compliance. Its automation capabilities reduce manual effort, freeing up IT personnel to focus on strategic tasks. This software is particularly relevant to the SaaS industry, which often has to manage multiple software versions across various client systems.
COMPREHENSIVE COVERAGE

Best for teams that are

  • Current Freshservice users wanting integrated patch management within their ITSM.
  • IT teams seeking to unify asset management and patching in a single pane of glass.

Skip if

  • Organizations not using or planning to use the Freshservice ITSM platform.
  • Teams needing a standalone patching solution independent of a service desk.

Expert Take

Our analysis shows Freshservice takes a smart 'ServiceOps' approach by integrating deep patch management capabilities directly into the service desk rather than building a weaker native tool. Research indicates this 'powered by Automox' strategy allows IT teams to remediate vulnerabilities across Windows, Mac, and Linux devices without leaving the ticket view. While it requires an external integration, the seamless workflow between incident management and endpoint hardening is a significant productivity booster for modern, distributed IT teams.

Pros

  • Unified dashboard for ITSM and patching
  • Supports Windows, macOS, and Linux
  • Automated remediation via Automox Worklets
  • Cloud-native support for remote workforce
  • Zero-touch patch deployment

Cons

  • Requires separate Automox subscription
  • Reporting data export limits (50k rows)
  • Asset sync can create duplicates
  • Not a fully native code module
  • Advanced features require higher tier plans

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 Patch My PC
No Yes Yes - 14 days No No Email/Ticket only Not specified Microsoft SCCM, Intune, WSUS No $1/client/month
2 Automox Endpoint Security
No No Yes - 15 days No Yes Yes SOC 2 Slack, Microsoft Teams, ServiceNow Yes Contact for pricing
3 ConnectWise Automate Patch Management
No No Contact for trial No Yes Email/Ticket only Not specified Microsoft 365, VMware, Cisco Enterprise plans only Custom pricing
4 N-able RMM Patch Management
No No Contact for trial No Yes Yes Not specified Microsoft 365, Google Workspace, VMware Yes Quote-based pricing
5 SolarWinds Patch Manager
No No Contact for trial No No Email/Ticket only Not specified Microsoft SCCM, WSUS, VMware No Contact for pricing
6 Qualys Patch Management
No No Contact for trial No Yes Email/Ticket only ISO 27001 ServiceNow, Splunk, AWS Yes Contact for pricing
7 NinjaOne Patch Management
No No Contact for trial No Yes Yes Not specified Microsoft 365, Google Workspace, Slack Yes Contact for pricing
8 Freshservice Patch Management
Yes No Yes - 21 days Yes Yes Yes SOC 2 Slack, Microsoft Teams, Jira Yes Contact for pricing
1

Patch My PC

Has Mobile App
No
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft SCCM, Intune, WSUS
Supports SSO
No
Starting Price
$1/client/month
2

Automox Endpoint Security

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 15 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Microsoft Teams, ServiceNow
Supports SSO
Yes
Starting Price
Contact for pricing
3

ConnectWise Automate Patch Management

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, VMware, Cisco
Supports SSO
Enterprise plans only
Starting Price
Custom pricing
4

N-able RMM Patch Management

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, VMware
Supports SSO
Yes
Starting Price
Quote-based pricing
5

SolarWinds Patch Manager

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft SCCM, WSUS, VMware
Supports SSO
No
Starting Price
Contact for pricing
6

Qualys Patch Management

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
ServiceNow, Splunk, AWS
Supports SSO
Yes
Starting Price
Contact for pricing
7

NinjaOne Patch Management

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Slack
Supports SSO
Yes
Starting Price
Contact for pricing
8

Freshservice Patch Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 21 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Microsoft Teams, Jira
Supports SSO
Yes
Starting Price
Contact for pricing

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How We Rank Products

Our Evaluation Process

In evaluating patch management and software update tools for SaaS companies, key factors considered include product specifications, feature sets, customer reviews, and overall ratings. Specific considerations that influenced the selection process include the tools' compatibility with various operating systems, ease of deployment, automation capabilities, and the level of support provided. The research methodology focused on a comprehensive analysis of available data, comparing specifications, analyzing customer feedback, and reviewing ratings to assess the price-to-value ratio of each product. This objective approach ensured that the rankings reflect the most relevant and critical aspects for SaaS companies seeking effective patch management solutions.

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Score Breakdown

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What This Award Means