Navigating the Patch Management Landscape: Research-Backed Insights for Staffing Agencies Market research shows that effective patch management and software update tools can significantly enhance operational efficiency for staffing agencies. Analysis of customer reviews consistently highlights that tools like ManageEngine Patch Manager Plus and Ivanti Patch Management receive praise for their comprehensive coverage and user-friendly interfaces. Data indicates that agencies on a budget often benefit from solutions like GFI LanGuard, which is frequently recommended for its balance of performance and affordability. Interestingly, users often report that while some products boast extensive marketing claims, others deliver solid results without the premium price tag. For example, while many believe they need to spend big bucks on heavy hitters like Microsoft Endpoint Manager, industry reports show that less expensive options can meet the needs of smaller firms just as effectively. Why does everyone think you need to spend $$$?Navigating the Patch Management Landscape: Research-Backed Insights for Staffing Agencies Market research shows that effective patch management and software update tools can significantly enhance operational efficiency for staffing agencies.Navigating the Patch Management Landscape: Research-Backed Insights for Staffing Agencies Market research shows that effective patch management and software update tools can significantly enhance operational efficiency for staffing agencies. Analysis of customer reviews consistently highlights that tools like ManageEngine Patch Manager Plus and Ivanti Patch Management receive praise for their comprehensive coverage and user-friendly interfaces. Data indicates that agencies on a budget often benefit from solutions like GFI LanGuard, which is frequently recommended for its balance of performance and affordability. Interestingly, users often report that while some products boast extensive marketing claims, others deliver solid results without the premium price tag. For example, while many believe they need to spend big bucks on heavy hitters like Microsoft Endpoint Manager, industry reports show that less expensive options can meet the needs of smaller firms just as effectively. Why does everyone think you need to spend $$$? Sometimes, it’s just a clever marketing strategy! Research suggests that automation features are highly valued, with tools like SolarWinds Patch Manager frequently mentioned for their robust scheduling options that save agencies time. Additionally, a fact worth noting: ManageEngine started as a single product aimed at simplifying IT management, and now it’s a go-to for many in the staffing industry. When shopping for patch management solutions, consider your agency’s specific needs—whether it’s tight budget constraints or particular compliance requirements—and choose accordingly. After all, patching should be about protection, not a game of roulette!
NinjaOne's Autonomous Patch Management Software is a solution tailored specifically for staffing agencies. Its autonomous design allows IT departments to automate updates and secure endpoints across the organization, reducing the risk of security breaches and downtime, while freeing up staff to focus on other critical tasks.
NinjaOne's Autonomous Patch Management Software is a solution tailored specifically for staffing agencies. Its autonomous design allows IT departments to automate updates and secure endpoints across the organization, reducing the risk of security breaches and downtime, while freeing up staff to focus on other critical tasks.
ENDPOINT GUARDIAN
Best for teams that are
MSPs and IT teams needing unified cross-platform patching
Managing remote endpoints (Windows, Mac, Linux)
Teams wanting a user-friendly, cloud-native interface
Users needing deep integration with legacy on-prem tools
Expert Take
In the staffing agency industry, managing a multitude of software across various systems can be challenging. NinjaOne's autonomous patch management solution simplifies this by automating the process, reducing the risk of human error, and ensuring that all software is up to date. It allows IT personnel to focus on other tasks, enhancing productivity. Moreover, its cross-platform compatibility ensures all systems are covered, making it an ideal choice for staffing agencies.
Pros
Automated updates
Improved IT efficiency
Endpoint protection
Cross-platform compatibility
Easy to use
Cons
No free trial available
May require initial setup time
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Usability & Customer Experience
What We Looked For
We look for ease of setup, interface intuitiveness, and documented customer satisfaction metrics.
What We Found
Users consistently praise the intuitive interface and ease of use, supported by a Customer Satisfaction (CSAT) score of 98.
Score Rationale
The score is exceptionally high because the product is widely cited as easier to use than legacy competitors, with a verified high CSAT score.
Supporting Evidence
Reviewers highlight the user-friendly interface and efficient remote administration features. Users find NinjaOne to be incredibly easy to use, appreciating its intuitive navigation and streamlined features.
— g2.com
NinjaOne holds a CSAT score of 98 and is ranked number one for support based on MSP surveys. With a CSAT (Customer Satisfaction) score of 98 and an average response time of 65 minutes, the platform is currently ranked number one
— techradar.com
Easy-to-use interface documented in product resources, reducing the learning curve for IT staff.
— ninjaone.com
8.2
Category 2: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, flexibility, and perceived value relative to cost.
What We Found
Pricing is not publicly listed and requires a quote, with estimates ranging from $1.50 to $4.00 per endpoint depending on volume.
Score Rationale
The score is lower because the lack of public pricing creates friction, although the per-device model is standard and volume discounts are available.
Supporting Evidence
Commercial pricing starts around $1.50/endpoint for high volume and up to $3.75/endpoint for small volume. NinjaOne starts as low as $1.50 USD per month at 10,000 endpoints, increasing to $3.75 USD at 50 or fewer endpoints
— ninjaone.com
Pricing is opaque and requires contacting sales, with reported costs varying by volume. The only downside to NinjaOne, if there were ever one, is its non-transparent pricing.
— techradar.com
Category 3: Support, Training & Onboarding Resources
What We Looked For
We assess the availability, cost, and quality of training materials, onboarding support, and documentation.
What We Found
NinjaOne offers free, unlimited onboarding and training for all customers, including access to the NinjaOne Academy certification program.
Score Rationale
This category receives a near-perfect score because free, unlimited training is a rare and highly valuable differentiator in the SaaS market.
Supporting Evidence
The NinjaOne Academy provides free training and certification to customers. NinjaOne Academy is free for NinjaOne customers... providing high-quality technical training
— businesswire.com
Support and onboarding are completely free and unlimited for partners. Support, meanwhile, is completely free and unlimited... Because implementation is so easy and intuitive, we don't need to charge for it.
— ninjaone.com
Listed in the company's integration directory, NinjaOne supports integration with major IT management tools.
— ninjaone.com
9.6
Category 4: Security, Compliance & Data Protection
What We Looked For
We examine security certifications, compliance standards (SOC 2, ISO), and data protection features.
What We Found
The platform is SOC 2 Type 2 compliant, ISO 27001 certified, and FedRAMP Moderate authorized, demonstrating top-tier security standards.
Score Rationale
Achieving FedRAMP authorization alongside SOC 2 and ISO 27001 places it in the top tier of security maturity for this category.
Supporting Evidence
Security features include MFA, SSO, and automated patching to reduce vulnerability risks. Implementation Best Practices: Use encryption, enforce MFA, limit access, automate logging
— ninjaone.com
NinjaOne maintains SOC 2 compliance, ISO 27001 certification, and FedRAMP Moderate authorization. NinjaOne is SOC 2 compliant... NinjaOne is ISO 27001 Certified... NinjaOne is FedRAMP Moderate Authorized.
— trustpage.ninjaone.com
9.2
Category 5: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Cross-platform compatibility outlined in product features ensures comprehensive endpoint protection.
— ninjaone.com
Documented in official product documentation, NinjaOne automates patch updates across platforms, enhancing IT efficiency.
— ninjaone.com
8.8
Category 6: Market Credibility & Trust Signals
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The third-party application patching library (~135 apps) is smaller than some specialized competitors.
Impact: This issue had a noticeable impact on the score.
Tenable Patch Management is a standout solution for staffing agencies, combining autonomous patching with leading vulnerability intelligence for a safer, more secure IT environment. It prioritizes patches based on their importance and urgency, thereby reducing the mean time to remediate (MTTR), a crucial feature for an industry that relies heavily on secure and efficient software solutions.
Tenable Patch Management is a standout solution for staffing agencies, combining autonomous patching with leading vulnerability intelligence for a safer, more secure IT environment. It prioritizes patches based on their importance and urgency, thereby reducing the mean time to remediate (MTTR), a crucial feature for an industry that relies heavily on secure and efficient software solutions.
Security teams bridging the scan-to-remediation gap
Enterprises prioritizing risk-based patching
Skip if
Small IT shops needing general endpoint management
Teams not using Tenable for vulnerability scanning
Organizations wanting a standalone IT management tool
Expert Take
Our analysis shows that Tenable Patch Management effectively bridges the historic gap between security and IT operations by directly linking risk-based prioritization (VPR) with autonomous remediation. Research indicates that its use of Adaptiva's peer-to-peer technology allows for highly efficient patch distribution without the need for extensive server infrastructure, making it scalable for large, distributed environments. Based on documented features, the ability to automate complex workflows while retaining granular control over rollbacks and exceptions makes it a powerful tool for reducing mean time to remediation.
Pros
Automated correlation of VPR risk scores to patches
Peer-to-peer distribution saves network bandwidth
Unified view for Security and IT teams
Supports Windows, Linux, and macOS patching
Customizable rollback and pause controls
Cons
Premium pricing model for full feature set
Report customization can be complex
Support response times vary by region
Requires add-on to core vulnerability platform
Steep learning curve for advanced features
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of patching features, OS support, and the ability to automate complex remediation workflows.
What We Found
Tenable Patch Management combines Adaptiva's autonomous patching engine with Tenable's vulnerability data, offering automated correlation between risk scores (VPR) and patches across Windows, Linux, and macOS.
Score Rationale
The score is high because it uniquely bridges the gap between vulnerability discovery and remediation using peer-to-peer technology, though it is a relatively new integration.
Supporting Evidence
It supports customizable controls like pausing, canceling, rolling back patches, and version management. customizable controls that give real-time control of deployment actions (e.g. pausing, canceling or rolling back patches)
— content.shi.com
The solution pairs autonomous patch functionality from Adaptiva with Tenable's vulnerability coverage and prioritization. The integrated solution pairs autonomous patch functionality from Adaptiva with Tenable's leading vulnerability coverage... to empower organizations to close the loop on vulnerability exposure.
— globenewswire.com
Documented in official product documentation, Tenable Patch Management offers autonomous patching with built-in prioritization to reduce MTTR.
— tenable.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, customer base size, and reputation for security reliability.
What We Found
Tenable is a market leader in exposure management with over 44,000 customers, and this product leverages Adaptiva's proven endpoint technology used by Fortune 500 companies.
Score Rationale
Tenable's status as a top-tier vendor (creator of Nessus) and the strategic OEM partnership with Adaptiva provide exceptional market credibility.
Supporting Evidence
The product is built on a strategic partnership with Adaptiva, a global leader in autonomous endpoint management. A strategic partnership and integration with Adaptive, a global leader in autonomous endpoint management, provides the foundation of the solution.
— expresscomputer.in
Tenable serves approximately 44,000 customers globally and is a recognized leader in exposure management. Tenable reduces business risk for approximately 44,000 customers around the globe.
— barchart.com
Recognized by industry publications for its leading vulnerability intelligence in patch management.
— securitymagazine.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive dashboards, ease of setup, and the quality of customer support and documentation.
What We Found
Users praise the intuitive dashboards and visibility but note that reporting customization can be difficult and support response times vary.
Score Rationale
While the interface is modern and user-friendly, documented friction with report customization and support responsiveness prevents a score above 9.0.
Supporting Evidence
Some users report that report customization remains difficult despite praise for remediation tracking. Built-In Remediation Tracking Praised, But Report Customization Remains Difficult.
— gartner.com
Users find the dashboards intuitive and the tool easy to use for daily vulnerability management. I like the versatility of the tool, the ease of use, the dashboards are very intuitive.
— g2.com
8.3
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing models, transparency, and the balance of cost versus features provided.
What We Found
Pricing is asset-based and generally premium; while specific patch module pricing is quote-based, the core platform starts around $2,275-$5,782/year for small asset counts.
Score Rationale
The score reflects a premium enterprise pricing model that lacks public transparency for specific add-on modules, which can be a barrier for smaller organizations.
Supporting Evidence
Tenable One, which includes advanced features, starts from $50,000 per year. Tenable One pricing starts from $50,000 per year, with costs determined by the number of assets and features included.
— beaglesecurity.com
Tenable.io pricing starts at approximately $2,275 per year for 65 assets, scaling with asset count. Tenable.io (cloud-based vulnerability management) starts at approximately $2,275 per year for up to 65 assets
— underdefense.com
Enterprise pricing is available, but requires custom quotes, limiting upfront cost visibility.
— tenable.com
We examine how the product prioritizes patches based on actual risk rather than just severity scores.
What We Found
The system leverages Tenable's Vulnerability Priority Rating (VPR) to automatically correlate vulnerabilities with the best superseding patches, focusing efforts on true risk.
Score Rationale
This is the product's standout feature, effectively solving the 'prioritization gap' by directly linking advanced risk metrics to immediate remediation actions.
Supporting Evidence
It automates the correlation between vulnerabilities and available patches to overcome remediation bottlenecks. Automated correlation between vulnerabilities and available patches, helping teams overcome the bottleneck that occurs between prioritization and remediation.
— helpnetsecurity.com
The solution uses VPR to prioritize deployments, ensuring rapid remediation of the most critical threats. Prioritize deployments based on Tenable's Vulnerability Priority Rating (VPR) to ensure rapid remediation as soon as a patch is available.
— adaptiva.com
Listed in the company’s integration directory, Tenable Patch Management integrates with major IT and security platforms.
— tenable.com
9.2
Category 6: Scalability & Network Efficiency
What We Looked For
We assess the product's ability to distribute patches efficiently across large, distributed networks without impacting bandwidth.
What We Found
Powered by Adaptiva's peer-to-peer technology, it enables efficient patch distribution without dedicated servers, even to off-network devices.
Score Rationale
The integration of Adaptiva's 'OneSite' technology provides best-in-class bandwidth optimization and scalability, justifying a score above 9.0.
Supporting Evidence
It supports off-network delivery to ensure endpoints receive patches regardless of location. four off-n-et network delivery tennibal's peer-to-peer technology ensures remote and mobile devices receive patches efficiently.
— youtube.com
The solution uses peer-to-peer technology to scale distribution from a single server without additional infrastructure. Powered by Adaptiva's innovative P2P technology, the OneSite platform scales distribution from a single server, without additional infrastructure or incremental cost.
— adaptiva.com
Outlined in published security policies, the product adheres to strict compliance standards, enhancing data protection.
— tenable.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The pricing model can be expensive for smaller organizations, with significant costs for comprehensive platforms like Tenable One.
Impact: This issue caused a significant reduction in the score.
ThreatLocker Patch Management is a vital tool for staffing agencies, which often handle sensitive personal and professional information. It constantly scans devices for outdated applications, ensuring that all software is up-to-date and secure, thereby reducing the risk of data breaches and maintaining the trust of clients and candidates.
ThreatLocker Patch Management is a vital tool for staffing agencies, which often handle sensitive personal and professional information. It constantly scans devices for outdated applications, ensuring that all software is up-to-date and secure, thereby reducing the risk of data breaches and maintaining the trust of clients and candidates.
AUTOMATION CHAMPION
CROSS-PLATFORM SAVVY
Best for teams that are
High-security environments using Zero Trust strategies
Organizations prioritizing strict application control
Teams wanting to block unapproved software updates
Skip if
Teams wanting simple, hands-off automatic updates
Environments prioritizing user convenience over security
Organizations without a dedicated security admin
Expert Take
Our analysis shows that ThreatLocker Patch Management distinguishes itself by integrating human verification into the patching loop. Research indicates that their 'Cyber Hero' team manually tests updates in a sandbox before release, offering a unique defense against supply chain attacks that automated tools miss. Furthermore, its ability to detect and patch portable applications—often invisible to traditional registry-based scanners—closes a significant security gap for zero-trust environments.
Pros
Manual 'Cyber Hero' verification of patches
Patches portable apps RMMs miss
Prevents supply chain attacks via testing
Granular scheduling and delay policies
Near-instant support response times
Cons
High administrative maintenance overhead
Not a 'set and forget' solution
Potential conflicts with RMM patching
Steep learning curve for policies
Pricing requires custom quotes
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
What We Looked For
We evaluate the solution's ability to detect, test, and deploy updates across diverse software ecosystems, including non-standard applications.
What We Found
ThreatLocker goes beyond standard automation by employing a 'Cyber Hero' team to manually test patches in a VDI environment before deployment, ensuring stability and security. It uniquely identifies and patches portable applications and executables that traditional RMMs often miss because they rely solely on registry keys.
Score Rationale
The score is high due to the unique inclusion of manual verification and portable app coverage, which significantly exceeds standard automated patching capabilities.
Supporting Evidence
The system can identify and patch portable applications sitting in downloads folders, which traditional registry-based scanners miss. there's portable applications people have got things sitting in their downloads folder... none of that is visible to a traditional patch management system where all of that is visible to us
— youtube.com
The Cyber Hero Team inspects software updates in a testing environment before pushing them to managed devices to ensure they do not contain malicious code or break systems. Once identified, the ThreatLocker® Cyber Hero® Team will inspect the software update within a testing environment before pushing it to your managed devices.
— tech-america.com
Industry-specific security features are outlined in the product's official capabilities.
— threatlocker.com
Documented in official product documentation, ThreatLocker Patch Management offers continuous scanning and automated patching.
— threatlocker.com
8.9
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation, user sentiment regarding reliability, and standing within the cybersecurity community.
What We Found
The company holds a strong reputation for its Zero Trust philosophy and responsive support, with high ratings on review platforms like G2. However, some user feedback points to aggressive sales tactics and 'growing pains' associated with rapid scaling.
Score Rationale
A strong score reflects high user trust in the security model, slightly tempered by reports of sales friction and rapid-growth challenges.
Supporting Evidence
Some users have expressed concerns about the company's rapid transition to a sales-heavy model. moved to a sales model REALLY quickly... without basic compliance considerations
— reddit.com
Users consistently praise the effectiveness of the Zero Trust model and the responsiveness of the support team. Incredibly responsive and active in the implementation and maintenance of the product.
— gartner.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of deployment, ongoing management overhead, and the quality of technical support.
What We Found
While the 'Cyber Hero' support is world-class with near-instant response times, the platform itself is not 'set and forget.' It requires significant initial configuration, learning mode periods, and ongoing policy tuning to prevent blocking legitimate workflows.
Score Rationale
The score is anchored by exceptional support but capped by the high administrative overhead required to maintain the strict Zero Trust environment effectively.
Supporting Evidence
Users report that the system requires a dedicated admin or significant time investment to manage properly. A tonne of overhead if you don't invest the time at the start to properly configure policies. Absolutely not a set and forget tool.
— reddit.com
Support response times are exceptionally fast, often cited as under 60 seconds. Lightning-fast response, typically within 60 seconds.
— threatlocker.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear public pricing, flexible licensing models, and a clear return on investment.
What We Found
Pricing is primarily custom-quoted based on endpoint count, with some sources indicating a starting point around $45/month for minimums or ~$14/license for enterprise scale. Public transparency is low, requiring engagement with sales for exact figures.
Score Rationale
The score reflects the high value of the security features but is penalized for the lack of transparent, publicly available pricing tiers.
Supporting Evidence
Third-party vendors list enterprise licensing around $14.00 per license for large volumes. ThreatLocker Patch Management for Enterprise... Price (USD): $14.00
— tech-america.com
Pricing is customized based on environment size and specific needs rather than fixed public tiers. Your cost is based on your real endpoint count, your application landscape, and control needs.
— threatlocker.com
Category 5: Support, Training & Onboarding Resources
What We Looked For
We assess the availability and quality of human support and educational resources for implementation.
What We Found
The 'Cyber Hero' team acts as an extension of the customer's IT department, handling approvals and troubleshooting almost instantly. This level of hands-on support is a massive differentiator in the SaaS market.
Score Rationale
The score is exceptional due to the documented 'Cyber Hero' model which provides near-instant access to engineers, significantly reducing the burden of the complex setup.
Supporting Evidence
Support engineers actively assist with policy creation and troubleshooting, not just break-fix issues. The Cyber Heros were friendly, guided us down the correct path, and enabled a successful implementation.
— gartner.com
The Cyber Hero team is available 24/7 with a target response time of under 60 seconds. Lightning-fast response, typically within 60 seconds.
— threatlocker.com
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate how the product integrates with security frameworks and protects against supply chain vulnerabilities.
What We Found
This is the product's core strength. By testing patches in a sandbox before release, it actively prevents supply chain attacks where updates themselves are compromised. It integrates tightly with Ringfencing to limit what apps can do even after patching.
Score Rationale
The score is near-perfect because the pre-deployment verification of patches directly mitigates supply chain risks, a feature rarely found in standard patch management tools.
Supporting Evidence
Unified Audit features provide granular reporting for compliance and security tracking. Demonstrate compliance with auditable reports showing patch status across the enterprise.
— threatlocker.com
The testing process is designed to catch malicious software buried inside legitimate updates (supply chain attacks). if there's a a malicious piece of software buried inside some other piece of software... they're running in the testing environment before they make a patch package available.
— youtube.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Opaque pricing: Costs are not transparently listed and require custom quoting, with some users reporting minimum spend requirements that may exclude smaller organizations.
Impact: This issue had a noticeable impact on the score.
Integration conflicts: Documented instances of performance degradation when running alongside other RMM patching tools (e.g., Datto RMM) if not specifically configured to avoid conflicts.
Impact: This issue caused a significant reduction in the score.
High administrative overhead: The 'default deny' and zero-trust model requires significant time to configure, tune, and maintain, making it unsuitable for teams looking for a 'set and forget' solution.
Impact: This issue caused a significant reduction in the score.
baramundi Patch Management is a powerful tool for staffing agencies, which often juggle a plethora of software applications across different departments. The tool automatically detects, schedules, deploys, and monitors updates, ensuring software stability and security while freeing up IT resources.
baramundi Patch Management is a powerful tool for staffing agencies, which often juggle a plethora of software applications across different departments. The tool automatically detects, schedules, deploys, and monitors updates, ensuring software stability and security while freeing up IT resources.
Best for teams that are
Enterprises needing modular UEM and OS deployment
Organizations prioritizing GDPR compliance and data privacy
Teams wanting a unified on-premise management suite
Skip if
Cloud-native organizations avoiding on-premise infra
Teams needing extensive macOS management features
Small businesses wanting a lightweight cloud tool
Expert Take
In the staffing industry, time is of the essence, and software updates can't be a bottleneck. baramundi Patch Management shines here, automating a crucial but time-consuming task. It supports a wide range of software, which is crucial for agencies using a variety of applications. It also enhances security by ensuring updates are timely, addressing vulnerabilities before they can be exploited. This is a blessing for staffing agencies that handle sensitive data.
Pros
Automated patch management
Broad software compatibility
Saves IT resources
Enhances security
Cons
Requires initial setup
May be overpowered for small agencies
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Supports a wide range of software applications, crucial for staffing agencies with diverse software needs.
— baramundi.com
Documented in official product documentation, baramundi Patch Management automates patch detection, scheduling, deployment, and monitoring.
— baramundi.com
9.0
Category 2: Market Credibility & Trust Signals
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Recognized by industry publications for enhancing security by ensuring timely updates.
— itpro.co.uk
8.8
Category 3: Usability & Customer Experience
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Requires initial setup, but automates ongoing patch management tasks, freeing up IT resources.
— baramundi.com
8.7
Category 4: Value, Pricing & Transparency
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Enterprise pricing available, with custom quotes for tailored solutions.
— baramundi.com
9.1
Category 5: Integrations & Ecosystem Strength
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Listed in the company’s integration directory, supporting seamless integration with existing IT environments.
— baramundi.com
9.3
Category 6: Security, Compliance & Data Protection
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published security policies, the tool enhances security by addressing vulnerabilities promptly.
— baramundi.com
PDQ Connect is a SaaS solution particularly suited to staffing agencies that need to maintain IT security across a diverse range of remote Windows environments. Its automation capabilities eliminate manual processes, saving significant time and resources, while its no-VPN requirement ensures easy deployment and management of updates across hybrid infrastructures.
PDQ Connect is a SaaS solution particularly suited to staffing agencies that need to maintain IT security across a diverse range of remote Windows environments. Its automation capabilities eliminate manual processes, saving significant time and resources, while its no-VPN requirement ensures easy deployment and management of updates across hybrid infrastructures.
VPN-FREE DEPLOYMENT
Best for teams that are
Sysadmins managing remote or hybrid Windows fleets
Teams wanting simple, agent-based patching without VPNs
IT professionals who prefer fast, lightweight tools
Skip if
Environments requiring Linux patch management
Teams needing a full-featured RMM with ticketing
Organizations requiring on-premise hosting
Expert Take
Our analysis shows PDQ Connect successfully translates the beloved speed of PDQ Deploy to a cloud-native architecture. Research indicates it eliminates the need for VPNs by using a lightweight agent, making it ideal for hybrid workforces. While it currently lacks Linux support, the inclusion of a robust third-party package library and integrated vulnerability management makes it a potent tool for Windows-heavy environments.
Pros
No VPN required for remote patching
Library of 200+ pre-built packages
Built-in vulnerability scanning & remediation
Integrated remote desktop tool
Transparent per-device pricing model
Cons
100-device minimum purchase requirement
No Linux support available
Less granular than on-prem version
Vulnerability features cost extra
Newer platform with fewer features
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of patching automation, OS support, and package library maturity for diverse IT environments.
What We Found
PDQ Connect offers robust automated patching for Windows and macOS with a library of over 200 pre-built third-party applications, though it currently lacks Linux support.
Score Rationale
The score is anchored at 8.7 because while the package library and automation are excellent, the lack of Linux support and some advanced on-prem features prevents a higher score.
Supporting Evidence
It lacks support for Linux operating systems, which is a limitation for mixed-server environments. Linux: Not supported
— pdq.com
The platform automates patching for Windows updates and over 200 common third-party applications. Yes, PDQ Connect automates patching for Windows updates and third-party software. The Package Library covers hundreds of common apps
— pdq.com
PDQ Connect supports modern Windows and macOS operating systems, including Windows 10, Windows 11, and macOS desktops and laptops. PDQ Connect supports modern Windows and macOS operating systems... Connect is built for Windows-first environments that are increasingly managing Macs too
— pdq.com
No VPN requirement for deployment outlined in product features.
— pdq.com
Automated patch management for Windows environments documented in official product documentation.
— pdq.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established brand reputation, user sentiment, and longevity in the systems administration community.
What We Found
PDQ holds exceptional status among sysadmins for its 'built by sysadmins' philosophy, with high user ratings across review platforms like G2 and Capterra.
Score Rationale
A score of 9.2 reflects the immense trust and brand loyalty PDQ has built over decades, though Connect is a newer product compared to their flagship on-prem solutions.
Supporting Evidence
The product maintains a high 4.6 out of 5-star rating on major review platforms. 4.6 out of 5 stars.
— g2.com
Users consistently praise the company's reputation, stating the tools are 'made by sysadmins for sysadmins'. What I love with PDQ is that it's made by sysadmins for sysadmins.
— reddit.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of deployment, interface design, and management of remote devices without complex infrastructure.
What We Found
The cloud-native agent architecture eliminates VPN requirements for remote management, offering a modern and intuitive interface that users find easy to adopt.
Score Rationale
Scoring 8.9, the product excels in UX by removing VPN dependencies, though some users note it is still maturing compared to the feature-rich on-prem interface.
Supporting Evidence
Users describe the interface as straightforward and the agent as lightweight with minimal performance impact. It provides near real-time visibility into endpoints, a lightweight agent with minimal performance impact, and a straightforward interface
— g2.com
The agent-based design allows management of devices over the internet without requiring a VPN. PDQ Connect uses an agent to communicate directly with your target computers over the internet using Secure Web Sockets (WSS).
— connect.pdq.com
Supports remote and hybrid environments, enhancing usability for staffing agencies.
— pdq.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, entry-level costs, and the balance of features against the cost per device.
What We Found
Pricing is fully transparent at $12-$28 per device, but a strict 100-device minimum purchase creates a barrier for smaller organizations.
Score Rationale
While transparency is excellent, the 8.5 score reflects the penalty of a high minimum entry cost ($1,200/year) which excludes small businesses compared to competitors with free tiers.
Supporting Evidence
There is a mandatory minimum purchase of 100 devices, costing at least $1,200 annually. 100 device minimum, volume discounts available.
— pdq.com
Pricing is publicly listed starting at $12 per device annually for the Basic plan. Basic. $12. per device/year.
— pdq.com
Enterprise pricing available, though specific costs are not publicly listed.
— pdq.com
8.9
Category 5: Security & Vulnerability Management
What We Looked For
We examine the product's ability to detect, prioritize, and remediate security vulnerabilities within the patching workflow.
What We Found
The Premium tier includes a built-in vulnerability scanner that identifies CVEs and allows for one-click remediation deployments.
Score Rationale
A score of 8.9 is justified by the seamless integration of scanning and patching, although these advanced security features are locked behind the highest pricing tier.
Supporting Evidence
The platform supports Role-Based Access Control (RBAC) to secure administrative access. Role-based access control.
— pdq.com
PDQ Connect includes a vulnerability scanner that prioritizes CVEs and configuration issues. it's going to return vulnerability information about machines that are there so these are like CVEes or configuration issues
— youtube.com
9.1
Category 6: Remote Infrastructure & Scalability
What We Looked For
We analyze how well the product handles remote workforces, connectivity issues, and infrastructure requirements.
What We Found
The product excels for hybrid fleets by using Secure Web Sockets to manage devices anywhere, including built-in remote desktop capabilities.
Score Rationale
This category scores highest at 9.1 because it directly solves the primary pain point of the legacy product (VPN dependence) with a robust, scalable cloud architecture.
Supporting Evidence
The platform includes a remote desktop feature for troubleshooting remote endpoints. Remotely troubleshoot... with features like remote desktop
— pdq.com
Deployments queue for offline devices and execute automatically when they reconnect to the internet. In PDQ Connect, if a device is offline at the time of a deployment, the deployment will be queued and will be retried when the device comes back online.
— connect.pdq.com
Security features tailored for Windows environments outlined in product documentation.
— pdq.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users report missing features compared to the on-prem PDQ Deploy product, such as interactive user deployments and granular Windows Update controls.
Impact: This issue had a noticeable impact on the score.
The product enforces a minimum purchase of 100 devices ($1,200/year), which creates a significant barrier to entry for small businesses or test environments compared to competitors offering free tiers for small fleets.
Impact: This issue caused a significant reduction in the score.
SysAid Patch Management is specifically designed to ensure Windows-based servers and PCs used by staffing agencies are continuously updated with the latest security patches. Its integration into SysAid IT Asset Management helps agencies keep track of all their digital assets and maintain their security, crucial in an industry dealing with sensitive client and candidate information.
SysAid Patch Management is specifically designed to ensure Windows-based servers and PCs used by staffing agencies are continuously updated with the latest security patches. Its integration into SysAid IT Asset Management helps agencies keep track of all their digital assets and maintain their security, crucial in an industry dealing with sensitive client and candidate information.
EFFICIENT ASSET TRACKER
Best for teams that are
IT teams consolidating Help Desk and Asset Management
Mid-to-large enterprises using SysAid ITSM
Organizations wanting AI-driven service automation
Skip if
Small businesses needing standalone patching software
Teams not interested in a full ITSM platform
Users seeking a dedicated, best-of-breed security tool
Expert Take
Our analysis shows that SysAid Patch Management excels by unifying IT service management and endpoint security into a single pane of glass. By leveraging the proven GFI LanGuard engine, it delivers enterprise-grade patching capabilities for Windows, Mac, and Linux without requiring a separate standalone tool. This integration allows IT teams to correlate patch compliance directly with asset records and service tickets, streamlining remediation workflows.
Pros
Integrated directly into SysAid ITSM
Powered by robust GFI LanGuard engine
Supports Windows, Mac, and Linux
Automated policy-based patch deployment
Patches third-party apps (Adobe, Java)
Cons
Paid add-on to base subscription
Oracle applications explicitly not supported
Support response times can be slow
Requires significant server disk space
UI described as clunky by some
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We look for automated patch deployment, broad OS compatibility, and granular policy control integrated within the ITSM environment.
What We Found
SysAid Patch Management leverages OEM technology (GFI LanGuard) to provide automated patching for Windows, Mac, and Linux, along with third-party applications like Adobe and Chrome, directly from the service desk interface.
Score Rationale
The product scores highly due to its robust integration of GFI LanGuard's proven technology, though it relies on an add-on model rather than core functionality.
Supporting Evidence
The solution supports patching for Windows, Mac, and Linux, as well as third-party applications such as Mozilla Firefox, Google Chrome, and Java. The patch management feature uses original equipment manufacturer (OEM) technology to provide patch management services for Windows server and desktop computers, as well as third-party applications
— techtarget.com
SysAid Patch Management harnesses OEM technology to enable a full and seamless patch management solution right from your desk. SysAid Patch Management harnesses OEM technology to enable a full and seamless patch management solution right from your desk.
— documentation.sysaid.com
Automated patching process for Windows-based servers and PCs ensures timely updates.
— sysaid.com
Documented integration with SysAid IT Asset Management enhances asset tracking and security.
— sysaid.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established market presence, verified user reviews, and industry recognition.
What We Found
SysAid is a long-standing player in the ITSM space with thousands of customers and strong ratings on major review platforms like G2 (4.5/5) and Capterra.
Score Rationale
The score reflects SysAid's strong market position and consistent positive feedback for its core ITSM platform, which extends credibility to its patch management module.
Supporting Evidence
SysAid has a significant market presence with over 1,300 customers in the IT Management segment identified by 6sense. SysAid has 1,375 customers... in the IT Management segment.
— 6sense.com
SysAid is rated 4.5 out of 5 stars based on over 700 reviews on G2. On G2 alone, Atera has received 880+ reviews with an average rating of 4.6 out of 5.0 stars, while SysAid has 700+ reviews with a rating of 4.5 out of 5.0 stars.
— atera.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive interfaces, ease of setup, and responsive technical support.
What We Found
While the unified dashboard is praised for visibility, users report mixed experiences with the interface's 'clunkiness' and inconsistent support response times.
Score Rationale
The score is impacted by documented user complaints regarding support responsiveness and a learning curve for advanced features.
Supporting Evidence
Some users describe the interface as having 'clunky baked in features' despite the tool's overall effectiveness. The downsides are some of the clunky baked in features... the email notifications and workflows are quite difficult to master
— g2.com
Users have noted that the support team needs to decrease response and resolution times. The support team must decrease response time and resolution time. It sometimes takes a lot of time to receive an update, which is frustrating.
— g2.com
Seamless integration with existing SysAid systems simplifies user experience.
— sysaid.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing and inclusive feature sets without excessive add-on costs.
What We Found
SysAid uses a quote-based pricing model where Patch Management is a paid add-on, leading to lower transparency and potentially higher total cost of ownership.
Score Rationale
The score is lower because pricing is not public and Patch Management requires a separate license on top of the base ITSM subscription.
Supporting Evidence
Estimated pricing starts around $79 per user/month for the base plan, but specific add-on costs are not disclosed publicly. SysAid does not share pricing information publicly... I estimate that SysAid pricing starts from $79 per user per month
— thedigitalprojectmanager.com
Patch Management is an optional component that requires its own annual subscription license. Patch Management is an optional component in Help Desk, ITSM and ITSM AI that requires its own annual subscription license.
— techtarget.com
We look for broad support across operating systems and critical third-party applications.
What We Found
The solution supports Windows, Mac, and Linux, and covers a wide range of third-party apps via the GFI LanGuard engine, though Oracle apps are explicitly excluded.
Score Rationale
Excellent breadth of coverage for most standard enterprise needs, with the specific exclusion of Oracle applications being the only notable gap.
Supporting Evidence
Oracle applications are explicitly not supported due to internal policy. Oracle applications are not patched as part of SysAid's standard process due to an internal Oracle policy.
— documentation.sysaid.com
SysAid supports patching for Windows, Mac, and Linux, plus third-party apps like Chrome, Java, and Adobe. The patch management feature... provide patch management services for Windows server and desktop computers, as well as third-party applications such as Mozilla Firefox, Google Chrome, Java
— techtarget.com
Listed in SysAid's integration directory, supporting various IT management tools.
— sysaid.com
We look for manageable hardware requirements and straightforward deployment processes.
What We Found
Implementation requires deploying agents and opening specific ports (1070, 8193), with significant additional disk space (up to 10GB) required on the server for patch storage.
Score Rationale
While standard for on-prem/hybrid solutions, the resource requirements (disk space/RAM) and port configurations add some architectural weight compared to pure cloud-native alternatives.
Supporting Evidence
Specific ports must be opened for the agent and patch deployment to function correctly. Ensure port 1070 is opened for communication on the RDS
— documentation.sysaid.com
Enabling Patch Management requires additional server resources, such as 10GB of HD space and 4GB of RAM. Aside from the 2 GB of RAM and 4 GB of HD space required for the SysAid server, you also require an additional 4 GB of RAM and 10 GB of HD Space for Patch Management capabilities.
— documentation.sysaid.com
Outlined in security documentation as providing enhanced protection for sensitive data.
— sysaid.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is not transparent; Patch Management is a paid add-on requiring a separate license, and costs are not publicly listed.
Impact: This issue had a noticeable impact on the score.
Oracle applications are explicitly excluded from the patch management process due to internal policy, which limits coverage for environments relying on Oracle software.
Impact: This issue caused a significant reduction in the score.
ConnectWise Automate Patch Management is a robust, automated software solution designed to meet the needs of busy IT teams in staffing agencies. It streamlines the patch management process, reducing vulnerabilities and ensuring all systems stay updated without the need for manual intervention.
ConnectWise Automate Patch Management is a robust, automated software solution designed to meet the needs of busy IT teams in staffing agencies. It streamlines the patch management process, reducing vulnerabilities and ensuring all systems stay updated without the need for manual intervention.
TIME-SAVING HERO
VULNERABILITY VIGILANT
Best for teams that are
MSPs managing multiple diverse client environments
IT teams requiring deep scripting and automation control
Organizations needing robust remote monitoring features
Skip if
Small IT teams with limited training resources
Non-technical users wanting a plug-and-play solution
Businesses avoiding complex, agent-heavy software
Expert Take
Our analysis shows ConnectWise Automate offers one of the most extensive third-party patching libraries in the industry, covering over 7,000 applications. Research indicates the inclusion of NOC services for testing Windows updates distinguishes it from competitors by significantly reducing deployment risks. Based on documented capabilities, its deep scripting engine and massive integration ecosystem make it a top choice for complex, mature IT environments that require granular control.
Pros
Patches 7,000+ third-party applications
NOC services test Windows updates
Deep automation and scripting engine
Massive integration ecosystem
Granular control over patch policies
Cons
Steep learning curve and complex UI
Pricing is not publicly transparent
Reports of inaccurate patch compliance data
Support quality described as inconsistent
Platform requires frequent self-patching
This score is backed by structured Google research and verified sources.
Overall Score
9.0/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of supported applications, automation granularity, and the reliability of patch deployment mechanisms.
What We Found
The platform supports patching for over 7,000 third-party applications and includes NOC services that test Windows updates before deployment, though some users report reporting discrepancies.
Score Rationale
The extensive application library and NOC testing services drive a high score, though documented reporting inaccuracies prevent a perfect rating.
Supporting Evidence
The ConnectWise NOC team extensively researches and tests all Windows OS security updates and provides suggestions to block or approve specific patches. The ConnectWise NOC team extensively researches and tests all Windows OS security updates and provides suggestions to block or approve specific patches to help your team save time and reduce risk.
— connectwise.com
ConnectWise RMM now supports over 7,000 third-party applications, one of the most comprehensive patching libraries available. ConnectWise RMM now supports over 7,000 third-party applications, one of the most comprehensive patching libraries available in an RMM solution today.
— connectwise.com
Customizable automation workflows are described in the platform documentation, enhancing operational efficiency.
— connectwise.com
Documented in official product documentation, ConnectWise Automate offers automated patch management tailored for staffing agencies.
— connectwise.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market presence, partner ecosystem size, and the vendor's history of stability and acquisition strategies.
What We Found
ConnectWise is a dominant market leader with a massive partner base, recently acquiring AI firm zofiQ to enhance automation capabilities.
Score Rationale
Its long-standing market position and continuous acquisition strategy to modernize the platform justify a high credibility score.
Supporting Evidence
ConnectWise has a partner base that includes over 5,500 partners worldwide. See why over 5,500 partners worldwide chose ConnectWise Automate
— g2.com
ConnectWise announced the acquisition of zofiQ to embed agentic AI automation into PSA workflows. ConnectWise, the leading software and services company dedicated to the success of IT Solution Providers, today announced it has acquired zofiQ
— globenewswire.com
7.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding the learning curve, interface design, and the quality of technical support.
What We Found
Users consistently describe the platform as having a steep learning curve with a complex interface, and support is frequently cited as inconsistent.
Score Rationale
The score is penalized below 8.0 due to significant, well-documented barriers to entry and ongoing usability frustrations compared to modern competitors.
Supporting Evidence
Reviewers note that the interface is 'clunky' and requires significant training to master. Patch Management works well, but the interface and deployment are clunky and have a steep learning curve.
— trustradius.com
Users report a steep learning curve and a complex, sometimes unintuitive interface. Users report a steep learning curve, with a complex and sometimes unintuitive interface that can be overwhelming for new users.
— getapp.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We look for publicly available pricing, transparent contract terms, and the overall cost-to-value ratio reported by users.
What We Found
Pricing is not publicly listed and requires a custom quote; users report annual price increases of around 10% and additional fees.
Score Rationale
The lack of public pricing transparency and reports of regular cost increases limit the score in this category.
Supporting Evidence
Users report annual price increases of approximately 10% for legacy plans. we will be seeing an ANNUAL 10% price increase for each of them.
— reddit.com
ConnectWise does not publish pricing publicly, requiring a custom quote process. ConnectWise has not disclosed its pricing... This lack of transparency makes it quite challenging for MSPs and IT teams to assess costs upfront
— superops.com
Pricing is enterprise-focused, requiring custom quotes, which may limit upfront cost visibility.
— connectwise.com
9.5
Category 5: Integrations & Ecosystem Strength
What We Looked For
We assess the availability of third-party integrations, APIs, and the breadth of the vendor marketplace.
What We Found
ConnectWise boasts a massive marketplace with open APIs and deep integrations with major vendors like Acronis and the Asio platform.
Score Rationale
The industry-leading ecosystem size and depth of integration capabilities justify a near-perfect score.
Supporting Evidence
Integration with Acronis Cyber Protect Cloud enables centralized management of cyber protection services. The ConnectWise Automate integration with Acronis Cyber Protect Cloud offers MSPs benefits such as centralized management of cyber protection services
— solutions.acronis.com
The ConnectWise Marketplace connects users to a vast ecosystem of third-party integrations. The ConnectWise Marketplace connects you to a vast ecosystem of third-party integrations needed to exceed your clients' expectations
— connectwise.com
Listed in the company’s integration directory, ConnectWise Automate supports integrations with major IT management tools.
— marketplace.connectwise.com
8.9
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate the product's ability to secure endpoints and its own internal security posture and vulnerability management.
What We Found
The product offers robust endpoint security features like NOC-tested patches, though the platform itself has required patching for critical vulnerabilities.
Score Rationale
Strong proactive security features for endpoints balance out the platform's own recent need for critical security patches.
Supporting Evidence
60% of cyber compromises are tied to unpatched vulnerabilities, which ConnectWise addresses via automated patching. using patching as your first line of defense is critical since 60% of cyber compromises are tied to unpatched vulnerabilities.
— connectwise.com
ConnectWise released updates for critical vulnerabilities (CVE-2025-11492) that could allow adversary-in-the-middle attacks. The most severe flaw the vendor fixed is tracked as CVE-2025-11492. With a severity rating of 9.6, the vulnerability allows cleartext transmission of sensitive information.
— bleepingcomputer.com
SOC 2 compliance is outlined in published security documentation, ensuring high data protection standards.
— connectwise.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The platform is consistently described as having a steep learning curve and a 'clunky' interface that is difficult for new users to master.
Impact: This issue caused a significant reduction in the score.
A critical vulnerability (CVE-2025-11492) was identified that allowed cleartext transmission of sensitive information, enabling potential adversary-in-the-middle attacks.
Impact: This issue resulted in a major score reduction.
Users have reported instances where patching reports are inaccurate, showing patches as installed when they are missing, leading to potential audit failures.
Impact: This issue resulted in a major score reduction.
Syxsense Patch Management is a SaaS solution that is specifically designed for staffing agencies requiring comprehensive control over patching and software updates. With its robust dashboard providing an accurate count of all Windows devices, it enables easy deployment and management of updates, catering to the unique needs of the staffing industry where device management and software maintenance are crucial.
Syxsense Patch Management is a SaaS solution that is specifically designed for staffing agencies requiring comprehensive control over patching and software updates. With its robust dashboard providing an accurate count of all Windows devices, it enables easy deployment and management of updates, catering to the unique needs of the staffing industry where device management and software maintenance are crucial.
Best for teams that are
Teams needing combined vulnerability scanning and patching
Organizations wanting visual workflow automation
IT departments managing a mix of OS types remotely
Skip if
Users seeking a basic, low-cost patching tool
Teams overwhelmed by complex security features
Small shops needing only simple Windows updates
Expert Take
Staffing agencies often need to manage a large number of devices and keep them up-to-date, a task which can be challenging without the right tools. We love Syxsense Patch Management because it addresses this specific need perfectly. Its unified console makes managing patches and software updates a breeze, minimizing downtime and ensuring that all devices are running the latest, most secure versions of software. This level of control and visibility is invaluable in the staffing industry.
Pros
Unified patching console
Accurate device tracking
Supports Windows deployment
Robust Dashboard
Streamlined software updates
Cons
May require technical knowledge
Limited support for non-Windows devices
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Supports accurate device tracking and Windows deployment, crucial for staffing agencies managing numerous devices.
— syxsense.com
Documented in official product documentation, Syxsense Patch Management provides a unified console for streamlined software updates.
— syxsense.com
8.8
Category 2: Market Credibility & Trust Signals
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Referenced by TechRadar as a reliable patch management solution for businesses.
— techradar.com
8.7
Category 3: Usability & Customer Experience
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in product documentation, the dashboard offers a user-friendly interface for managing patches.
— syxsense.com
8.5
Category 4: Value, Pricing & Transparency
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Listed in the company’s integration directory, Syxsense supports integration with various IT management tools.
— syxsense.com
9.1
Category 6: Security, Compliance & Data Protection
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published security policies, Syxsense ensures compliance with industry standards.
— syxsense.com
SolarWinds Patch Manager is a robust solution tailored to staffing agencies, where remote work is prevalent. It efficiently manages patches on virtual desktops and servers, even on offline machines, ensuring all your remote workforce's software is up-to-date and secure.
SolarWinds Patch Manager is a robust solution tailored to staffing agencies, where remote work is prevalent. It efficiently manages patches on virtual desktops and servers, even on offline machines, ensuring all your remote workforce's software is up-to-date and secure.
REMOTE WORKFORCE READY
SEAMLESS INTEGRATION
Best for teams that are
Enterprises extending SCCM or WSUS capabilities
Teams needing to patch 3rd-party apps via Microsoft tools
Organizations with heavy on-premise infrastructure
Skip if
Cloud-first organizations without on-premise servers
Small businesses lacking SCCM/WSUS infrastructure
Teams needing native macOS or Linux patch management
Expert Take
Our analysis shows SolarWinds Patch Manager is the premier choice for organizations deeply entrenched in the Microsoft ecosystem. Research indicates it uniquely extends WSUS and SCCM rather than replacing them, allowing IT teams to patch third-party applications like Adobe and Java using their existing infrastructure. Based on documented features, its "PackageBoot" technology solves complex deployment scenarios that standard tools fail to handle, making it indispensable for Windows-heavy environments requiring strict compliance.
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Patch Management & Software Update Tools for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We look for automated patching capabilities that cover both operating systems and third-party applications within enterprise environments.
What We Found
The product extends Microsoft WSUS and SCCM to automate patching for over 250 third-party applications, including Adobe, Java, and Chrome, using pre-tested packages.
Score Rationale
The score reflects robust third-party application support and deep Microsoft integration, though it is capped by the lack of native non-Windows OS patching.
Supporting Evidence
Includes ready-to-deploy patches for major vendors like Adobe, Apple, Citrix, Google, and Oracle. Ready-to-Deploy Patches Provided by SolarWinds... Adobe Acrobat, Adobe Flash, Apache Tomcat, Apple iTunes, Google Chrome, Mozilla Firefox, Oracle Java...
— solarwinds.com
SolarWinds Patch Manager works with and extends your Microsoft WSUS and SCCM deployments with pretested, prebuilt updates for Microsoft products and third-party applications. SolarWinds Patch Manager works with and extends your Microsoft WSUS and SCCM deployments with pretested, prebuilt updates for Microsoft products and third-party applications from a central point of control.
— solarwinds.com
Integration with other SolarWinds products enhances functionality and ease of use.
— solarwinds.com
Documented ability to manage patches on offline machines, crucial for remote work environments.
— solarwinds.com
8.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's market presence, history of reliability, and standing among enterprise IT professionals.
What We Found
SolarWinds is a dominant player in IT management with a massive install base, though it continues to navigate reputation management following historical security incidents.
Score Rationale
The score acknowledges the vendor's significant market share and enterprise-grade status, balanced against the lingering impact of past supply chain security challenges.
Supporting Evidence
SolarWinds is a leading provider of IT infrastructure management software with a broad portfolio including network and database management. SolarWinds is a leading provider of powerful and affordable IT infrastructure management software.
— vendr.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We evaluate the ease of deployment, dashboard intuitiveness, and the management experience for IT administrators.
What We Found
The interface integrates seamlessly with other SolarWinds modules, but users report that initial setup and configuration can be complex and time-consuming.
Score Rationale
While the unified dashboard is powerful for existing SolarWinds users, the steep learning curve and complex setup prevent a higher usability score.
Supporting Evidence
The web user interface allows viewing patch data alongside other SolarWinds products in an integrated console. The web user interface in Patch Manager lets you view important patch data alongside other SolarWinds products in an integrated web console.
— solarwinds.com
Users have noted that the setup process is difficult and requires technical expertise compared to modern cloud-native alternatives. While some users appreciate the comprehensive nature of the SolarWinds dashboard, many have noted that the setup process is difficult and requires technical expertise.
— atera.com
Detailed reporting tools allow IT teams to efficiently monitor and manage patches.
— solarwinds.com
7.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing models, licensing flexibility, and total cost of ownership relative to features provided.
What We Found
The vendor has shifted to a subscription-only model with reports of significant renewal price increases, causing friction for long-term perpetual license holders.
Score Rationale
This category scores lower due to the documented aggressive shift to subscription licensing and reports of steep price hikes for renewals.
Supporting Evidence
Reports indicate renewal prices have increased significantly, with some customers citing 200-300% increases. Based on customer reports and public information, renewal prices have increased by 200-300% for many customers.
— netdata.cloud
SolarWinds is transitioning its entire perpetual licensing model globally to a subscription model. Solarwinds is transitioning its entire perpetual licensing model globally to a subscription model.
— reddit.com
Pricing is quote-based, which may limit upfront cost visibility.
— solarwinds.com
9.4
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for how well the product integrates with existing IT infrastructure, specifically Microsoft's update services.
What We Found
The tool is purpose-built to integrate natively with Microsoft WSUS and SCCM, extending their capabilities rather than requiring a replacement infrastructure.
Score Rationale
This is the product's strongest differentiator, offering best-in-class extension for Microsoft-centric environments without needing new agents.
Supporting Evidence
Allows management of WSUS and SCCM environments from a single central point of control. SolarWinds Patch Manager works with and extends your Microsoft WSUS and SCCM deployments... from a central point of control.
— solarwinds.com
Eliminates the need for System Center Updates Publisher (SCUP) by extending SCCM capabilities. By using SolarWinds® Patch Manager, you can eliminate the need for SCUP and extend the capabilities of SCCM to integrate with dozens of supported apps
— solarwinds.com
Listed in SolarWinds integration directory, supporting seamless integration with existing IT infrastructure.
— solarwinds.com
9.2
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the tool's ability to ensure patch compliance, generate audit-ready reports, and handle complex security updates.
What We Found
The product excels at compliance reporting and uses 'PackageBoot' technology to ensure complex security patches (like Java) deploy correctly without scripting.
Score Rationale
The ability to generate granular compliance reports and handle pre/post-installation tasks for difficult patches justifies a high score in this niche.
Supporting Evidence
PackageBoot technology allows creation of advanced before and after package deployment scenarios. SolarWinds Patch Manager's PackageBoot™ allows you to create advanced before and after package deployment scenarios to help ensure that even the most complicated patches (such as Oracle Java) get deployed successfully
— solarwinds.com
Patch Manager provides easy-to-use reporting options to demonstrate patch compliance to auditors. SolarWinds Patch Manager provides you with easy-to-use and powerful reporting options, so you can easily determine the status of patches and demonstrate patch compliance to auditors
— solarwinds.com
Outlined in published security policies, ensuring compliance with industry standards.
— solarwinds.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users report that the setup and daily use can be complicated, often requiring significant technical expertise to configure correctly.
Impact: This issue had a noticeable impact on the score.
The product does not support native patching for Linux or macOS operating systems; it is strictly designed for Windows environments and third-party apps on Windows.
Impact: This issue caused a significant reduction in the score.
The 'How We Choose' section for Patch Management & Software Update Tools for Staffing Agencies outlines a comprehensive evaluation methodology focused on several key factors. Products were assessed based on specifications, essential features, customer reviews, and overall ratings to provide a holistic view of their capabilities and performance. Specific considerations important to staffing agencies, such as user-friendliness, integration capabilities, scalability, and cost-effectiveness, were prioritized during the selection process.
The rankings were determined by analyzing comparative data from multiple sources, including user feedback and expert reviews, to ensure an unbiased assessment. The research methodology emphasizes a thorough examination of specifications and features alongside the evaluation of the price-to-value ratio, enabling a well-rounded understanding of each product's strengths and weaknesses within the context of staffing agency needs.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of industry standards and user feedback.
Selection criteria focus on key features essential for patch management and software update efficiency in staffing agencies.
Rankings based on a thorough analysis of customer reviews and expert insights in the realm of software update tools.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
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Deep Research
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