Unpacking the Best Identity & Access Management Software for Contractors: What Research Says About Value and Performance When it comes to choosing the right Identity & Access Management (IAM) software for contractors, analysis of thousands of customer reviews indicates that not all solutions are created equal. For instance, industry reports show that Okta frequently garners high praise for its user-friendly interface and robust security features, making it a favorite among many contractors. On the flip side, SailPoint is often mentioned in third-party comparisons for its advanced analytics capabilities but is sometimes seen as overkill for smaller teams—certainly something to consider if you're on a tight budget. Market research suggests that while high-end options may sound enticing, users often report that tools like LastPass provide sufficient protection without the hefty price tag. Why does everyone think you need to spend $$$? It turns out that many contractors appreciate solutions that balance affordability with functionality, particularly those that can be easily integrated with existing systems.Unpacking the Best Identity & Access Management Software for Contractors: What Research Says About Value and Performance When it comes to choosing the right Identity & Access Management (IAM) software for contractors, analysis of thousands of customer reviews indicates that not all solutions are created equal.Unpacking the Best Identity & Access Management Software for Contractors: What Research Says About Value and Performance When it comes to choosing the right Identity & Access Management (IAM) software for contractors, analysis of thousands of customer reviews indicates that not all solutions are created equal. For instance, industry reports show that Okta frequently garners high praise for its user-friendly interface and robust security features, making it a favorite among many contractors. On the flip side, SailPoint is often mentioned in third-party comparisons for its advanced analytics capabilities but is sometimes seen as overkill for smaller teams—certainly something to consider if you're on a tight budget. Market research suggests that while high-end options may sound enticing, users often report that tools like LastPass provide sufficient protection without the hefty price tag. Why does everyone think you need to spend $$$? It turns out that many contractors appreciate solutions that balance affordability with functionality, particularly those that can be easily integrated with existing systems. Moreover, studies indicate that contractors working in remote or multi-location environments tend to prefer software that offers flexible cloud solutions; Duo Security shines in this area with its strong authentication features that fit a range of operational needs. Meanwhile, a fun tidbit: Auth0 started as a startup aiming to simplify identity management, which may explain why it remains a go-to for many looking to streamline their processes without compromising security. In summary, research suggests that when evaluating IAM software, it’s essential to look beyond flashy marketing and consider what actual users say about performance and value. Whether you’re managing a handful of contracts or juggling multiple projects across different locations, there's likely an IAM solution that fits your needs without breaking the bank.
Saviynt is an advanced Cloud Identity Security and Management solution designed for contractors. With Saviynt, contractors can securely access the applications, systems, and data they need, while businesses can maintain control and visibility. It's the #1 converged identity platform for this industry, providing compliance, risk mitigation, and efficient user management.
Saviynt is an advanced Cloud Identity Security and Management solution designed for contractors. With Saviynt, contractors can securely access the applications, systems, and data they need, while businesses can maintain control and visibility. It's the #1 converged identity platform for this industry, providing compliance, risk mitigation, and efficient user management.
TOP SECURITY FEATURES
Best for teams that are
Enterprises with complex compliance needs (SOX, HIPAA)
Organizations managing governance for many contractors
Companies requiring converged IGA and PAM capabilities
Skip if
Small teams wanting a quick, plug-and-play setup
Organizations with limited technical implementation resources
Companies without strict audit or governance mandates
Expert Take
Our analysis shows Saviynt stands out by successfully converging Identity Governance (IGA), Privileged Access (PAM), and Application Governance into a single, cloud-native platform. Research indicates this unification significantly reduces the complexity of managing multiple security tools. Furthermore, its FedRAMP Moderate authorization validates its security posture for the most regulated industries, making it a top-tier choice for large enterprises with complex compliance needs.
Pros
Converged IGA, PAM, and AAG platform
FedRAMP Moderate Authorized security
Deep integration with SAP and Oracle
Gartner Customers' Choice 4 years running
Modern, unified user interface
Cons
Steep learning curve for administrators
High total cost of ownership (TCO)
Implementation often requires external partners
Inconsistent technical support quality
No public pricing transparency
This score is backed by structured Google research and verified sources.
Overall Score
9.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.5
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity governance features, including IGA, PAM, and application access controls within a single platform.
What We Found
Saviynt delivers a highly converged Enterprise Identity Cloud (EIC) that unifies IGA, PAM, and Application Access Governance (AAG) into a single codebase, eliminating the need for disjointed legacy solutions.
Score Rationale
The score is near-perfect because the platform uniquely converges five core identity functions (IGA, PAM, AAG, TPAG, DAG) into one cloud-native solution, surpassing competitors that rely on bolted-on modules.
Supporting Evidence
Saviynt uses AI/ML to contextualize risk and automate the identity lifecycle, reducing manual interventions. Saviynt's Enterprise Identity Cloud (EIC) platform is built on Saviynt's intelligent identity and fine grained entitlement warehouse that uses innovative AI/ML to contextualize and reduce identity-based risk
— saviynt.com
The EIC platform includes four modular identity security capabilities: Identity Governance and Administration, Privileged Access Management, Third-Party Access Governance, and Application Access Governance. The EIC platform includes four modular identity security capabilities: Identity Governance and Administration. Privileged Access Management. Third-Party Access Governance. Application Access Governance.
— saviynt.com
Provides advanced access control tailored for contractors, as outlined in product documentation.
— saviynt.com
Documented as a converged identity platform offering compliance and risk mitigation features.
— saviynt.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry recognition, analyst rankings, and adoption by major enterprises to verify market standing.
What We Found
Saviynt is a dominant market leader, recognized as a Gartner Peer Insights Customers' Choice for IGA for four consecutive years (2021-2024) and trusted by Fortune 500 companies like BP and MassMutual.
Score Rationale
Achieving 'Customers' Choice' four years in a row with a 4.8/5 rating from enterprise customers demonstrates exceptional market trust and consistency, justifying a score well above 9.0.
Supporting Evidence
The platform holds a 4.8 out of 5 star rating based on 185 reviews as of late 2024. Saviynt also received 185 customer reviews with an overall rating of 4.8 out of 5, and 93% of customers said within the last 12 months that they are willing to recommend Saviynt.
— saviynt.com
Saviynt was recognized as a Gartner Peer Insights Customers' Choice for IGA for the 4th consecutive year in 2024. We are extremely proud that the 2024 Gartner Peer Insights Customers' Choice for Identity Governance and Administration recognized Saviynt as a Customers' Choice - for a 4th consecutive year!
— saviynt.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We assess the user interface design, ease of daily administration, and quality of customer support services.
What We Found
While the modern UI is praised for business user accessibility, the platform's depth creates a steep learning curve, and customers report mixed experiences with support responsiveness for complex technical issues.
Score Rationale
The score is strong due to the intuitive 'converged' interface but is capped below 9.0 by documented complaints regarding implementation complexity and inconsistent support quality.
Supporting Evidence
Some users report that support can be 'abysmal' or slow for complex issues, though others find them responsive. Support is abysmal and massive turnover in the organization has affected the Service management side.
— gartner.com
Users appreciate the modern UI and ease of use for business users, but note the system requires significant development to learn. The product has a modern UI, easy to use even for non-IT users... It is very difficult to learn as it requires significant development.
— gartner.com
8.3
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing models, public transparency of costs, and total cost of ownership relative to features.
What We Found
Saviynt uses a quote-based SaaS subscription model without public pricing tiers; while it offers high ROI by replacing multiple tools, the total cost of ownership (TCO) is reported to be high due to implementation services.
Score Rationale
This category scores lowest because the lack of public pricing and reports of high TCO/implementation costs create friction for buyers, despite the value of a unified platform.
Supporting Evidence
The platform helps lower TCO by consolidating IGA, PAM, and other functions into one solution. Saviynt eliminates complexity, lowers TCO, and helps you achieve ROI faster compared to the alternatives.
— saviynt.com
Pricing is subscription-based but requires a custom quote; TCO is significantly higher than the license fee due to setup and expert help. The Total Cost of Ownership (TCO) is a big factor... The subscription fee is just the start. Setup and Changes: These are the biggest extra costs.
— infisign.ai
Custom enterprise pricing available, as noted on the official product page.
— saviynt.com
9.8
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine certifications, federal authorizations, and data isolation capabilities relevant to highly regulated industries.
What We Found
Saviynt stands out with a FedRAMP Moderate ATO for its IGA and PAM products, alongside SOC 2 Type II and ISO 27001 certifications, making it a top choice for government and regulated sectors.
Score Rationale
The score is exceptional because achieving FedRAMP authorization for a converged IGA/PAM platform is a rare and difficult distinction that validates enterprise-grade security controls.
Supporting Evidence
The platform complies with SOC 1 & 2 Type II, ISO 27001, ISO 27017, and PCI-DSS. Core certifications & attestations include SOC 1 and 2 Type II, ISO 27001:2013, ISO 27017:2015, and PCI-DSS.
— saviynt.com
Saviynt is the first IGA platform to achieve FedRAMP Moderate Authority to Operate (ATO). Saviynt is the first IGA platform to achieve the “Authority to Operate (ATO)” from FedRAMP... In 2022, Saviynt again achieved FedRAMP Moderate ATO.
— saviynt.com
9.1
Category 6: Integrations & Ecosystem Strength
What We Looked For
We analyze the library of pre-built connectors, API availability, and the breadth of the partner marketplace.
What We Found
The Saviynt Exchange hosts over 400 apps and solutions, with deep out-of-the-box integrations for critical enterprise systems like SAP, Oracle, and ServiceNow, plus a robust REST API framework.
Score Rationale
A score of 9.1 is warranted by the extensive 'Saviynt Exchange' marketplace and the depth of its SAP/Oracle connectors, which are critical for its target enterprise demographic.
Supporting Evidence
The platform provides predefined connectors for major applications like SAP, Oracle EBS, Salesforce, and Microsoft Active Directory. Predefined connectors are also available for on-premises business critical applications, such as SAP, Oracle EBS, and PeopleSoft.
— docs.saviyntcloud.com
Saviynt Exchange features over 400 apps and solutions for customers to discover and consume. Our thriving developer community uses this platform, which currently features over 400 apps and solutions
— saviynt.com
Listed in the company's integration directory with support for major enterprise applications.
— saviynt.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Customer support quality is described as inconsistent, with some users citing slow responses for complex technical issues.
Impact: This issue caused a significant reduction in the score.
Splan PIAM is a highly effective SaaS solution for managing physical identity and access requests. It is tailored specifically for contractors, ensuring they can securely and efficiently manage employee access. It streamlines the process of onboarding new hires, managing access permissions, and securing facilities.
Splan PIAM is a highly effective SaaS solution for managing physical identity and access requests. It is tailored specifically for contractors, ensuring they can securely and efficiently manage employee access. It streamlines the process of onboarding new hires, managing access permissions, and securing facilities.
EFFICIENT ONBOARDING
Best for teams that are
Large corporate campuses managing physical entry
Organizations needing unified badging for contractors
Tech and education sectors with high visitor volume
Skip if
Companies needing digital software access control only
Small offices with minimal visitor or contractor traffic
Remote teams not managing physical building security
Expert Take
Our analysis shows Splan PIAM effectively bridges the gap between physical and digital security through its robust integration ecosystem, connecting PACS like Lenel with IAM leaders like Okta. Research indicates it stands out with its 'PacsGPT' AI copilot, allowing security teams to query access data using natural language. Furthermore, its adoption by high-security clients like NASA and adherence to SOC 2 Type II standards demonstrate a level of trust and compliance essential for enterprise-grade physical identity management.
Pros
Unified PIAM and Visitor Management
AI-powered PacsGPT for natural language queries
Deep integrations with Lenel, Genetec, Okta
SOC 2 Type II and GDPR compliant
Used by NASA for enterprise security
Cons
Complex initial deployment process
Kiosk host lookup occasionally fails
Enterprise PIAM pricing is not public
Steep learning curve for admins
Requires custom configuration for complex sites
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity management features, including badging, access automation, and AI capabilities specific to physical security.
What We Found
Splan PIAM offers a unified platform for identity lifecycle management, featuring AI-driven 'PacsGPT' for natural language queries, automated badging, and deep workflows for employees, contractors, and visitors.
Score Rationale
The score is high due to the advanced inclusion of Generative AI (PacsGPT) and comprehensive lifecycle management, though deployment complexity prevents a perfect score.
Supporting Evidence
Splan supports multiple credential types including mobile wallets (Apple/Android), biometrics, and facial recognition. Effortlessly enable contactless, secure access and real-time tracking with mobile wallet integration through Apple and Android wallets.
— splan.com
The platform manages the entire identity lifecycle including onboarding, access change requests, and terminations with automated provisioning. Achieve complete identity lifecycle management with PIAM, offering streamlined access management and automated workflows.
— splan.com
Splan launched PacsGPT, an AI Copilot that allows natural language queries like 'Who accessed Building One after 8 PM?' and automates actions. Splan Launches PacsGPT™, the Security Industry's first AI Copilot and Agentic AI for Physical Identity and Access
— einpresswire.com
Automated onboarding process and facility security management documented in product features.
— splan.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for enterprise adoption, high-profile client case studies, and industry certifications that demonstrate reliability.
What We Found
Splan is used by NASA for enterprise visitor management across multiple centers and holds SOC 2 Type II certification, validating its security posture for high-compliance environments.
Score Rationale
Adoption by a major federal agency like NASA and LenelS2 factory certification establishes exceptional market credibility.
Supporting Evidence
Splan received factory certification under the LenelS2 Open Access Alliance Program. Splan today announced it has received LenelS2 factory certification and joined the LenelS2 OpenAccess Alliance Program (OAAP).
— splan.com
Splan has achieved SOC 2 Type II certification, demonstrating adherence to strict security and availability standards. Splan, the leading Enterprise Visitor Management System, successfully completed the SOC 2® Type II Audit.
— splan.com
NASA successfully implemented Splan as its Visitor Management system and plans to expand it to seven additional centers. NASA is pleased to announce the successful implementation of Splan as our Visitor Management system.
— splan.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of deployment, and day-to-day operational friction for administrators and end-users.
What We Found
While end-user reviews are generally positive regarding the interface, documented feedback highlights significant challenges and complexity during the initial deployment phase.
Score Rationale
The score is impacted by reports of a difficult deployment process and occasional kiosk lookup failures, despite high ratings for daily use.
Supporting Evidence
General user feedback praises the ease of use once the system is operational. We are pleased with Splan unified badging PIAM... and it's ease of use capabilities.
— getapp.com
Some users reported usability issues with the kiosk where visitors could not find their host. I disliked how sometimes visitors cannot find the person they are trying to visit in the kiosk and he/she would have to be manually added.
— getapp.com
Users have described the deployment process as difficult and time-consuming. Long hard fought battle to get system up; thanks to all those helped to get system deployed.
— getapp.com
24/7 support and easy integration outlined in product documentation.
— splan.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear public pricing, flexible licensing models, and transparency regarding enterprise feature costs.
What We Found
Splan publishes starting prices for its standard plans ($129/mo), but enterprise PIAM pricing requires custom quotes, which is standard but less transparent.
Score Rationale
The availability of base pricing is a plus, but the lack of transparent enterprise PIAM costs limits the score to 8.5.
Supporting Evidence
The pricing model allows for modular add-ons to customize the solution. Customize plans with modular add-ons to suit your organizational needs.
— splan.com
Pricing is tiered into Standard, Premium, and Advanced levels. Standard: ₹ 9288 Per Month... Premium: ₹ 17928 Per Month... Advanced: ₹ 28728 Per Month.
— technologycounter.com
Splan offers a Standard plan starting at $129 per month. The starting price of Splan is $ 129/Per Month.
— softwaresuggest.com
We assess the ability to connect with physical access control systems (PACS), identity providers (IAM), and HR platforms.
What We Found
Splan features over 50 connectors, integrating deeply with major PACS (Lenel, Genetec), IAM (Okta, SailPoint), and HR systems (Workday).
Score Rationale
The wide range of out-of-the-box integrations with market leaders in both physical and digital security supports a high score.
Supporting Evidence
Splan integrates with emergency notification systems like Everbridge. Splan integrates with emergency notification systems like Everbridge, enabling broadcast messages to alert teams and visitors quickly.
— splan.com
The platform connects with leading IAM and directory services like Microsoft Active Directory, Okta, and SailPoint. Microsoft Active Directory or Identity Management Systems such as SailPoint, Saviynt, Okta and others.
— splan.com
Splan integrates with major PACS brands including Lenel OnGuard, Genetec, and CCure. PACS like Lenel OnGuard, Genetec, Avigilon, CCure, and others for automatic badge creation and updates.
— splan.com
Listed integration capabilities with major platforms like Salesforce and Microsoft Azure.
— splan.com
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate adherence to global security standards, encryption protocols, and privacy regulations like GDPR and CCPA.
What We Found
Splan demonstrates a robust security posture with SOC 2 Type II attestation, GDPR/CCPA compliance, and AES-256 encryption for data at rest.
Score Rationale
Achieving SOC 2 Type II and supporting federal-level privacy requirements (NASA) justifies a score above 9.0.
Supporting Evidence
The platform supports automated watchlist screening to block unauthorized individuals. Automated watchlist screening prevents unauthorized access by identifying and blocking flagged individuals.
— splan.com
Data is secured using AES-256 encryption for data at rest and TLS 1.2+ for data in transit. Encryption is central to Splan's security strategy, with AES-256 used for data at rest and TLS 1.2+ for data in transit.
— splan.com
Splan adheres to GDPR, CCPA, and SOC-2 Type 2 standards. Splan adheres to standards such as GDPR, CCPA, and SOC-2 Type 2, implementing privacy protocols, visitor consent management, and periodic audits.
— splan.com
SOC 2 compliance outlined in published security documentation.
— splan.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users experienced issues with the kiosk interface where visitors could not locate their host, requiring manual intervention.
Impact: This issue had a noticeable impact on the score.
CyberArk is a high-grade identity and access management software specifically designed to meet the needs of contractors. It provides a robust line of defense against unauthorized access and potential security threats, ensuring that critical business data remains secure. With its advanced features, it caters to the unique security concerns prevalent in the contracting industry.
CyberArk is a high-grade identity and access management software specifically designed to meet the needs of contractors. It provides a robust line of defense against unauthorized access and potential security threats, ensuring that critical business data remains secure. With its advanced features, it caters to the unique security concerns prevalent in the contracting industry.
Security teams needing high-assurance audit trails
Skip if
Small businesses with basic password management needs
Organizations looking for a low-cost, simple SSO tool
Teams without dedicated security administrators
Expert Take
Our analysis shows CyberArk Identity Security stands out for its uncompromising approach to security, evidenced by its FedRAMP High authorization—a distinction few SaaS competitors achieve. Research indicates it uniquely bridges the gap between workforce identity and privileged access management (PAM), applying deep privilege controls to every user type. While documented complexity and cost are barriers, the platform's depth makes it the go-to choice for highly regulated enterprises requiring rigorous defense-in-depth.
Pros
FedRAMP High authorized security
Unified PAM and IAM platform
300+ out-of-the-box integrations
Deep privilege controls for all identities
Strong market credibility (NASDAQ: CYBR)
Cons
High cost compared to competitors
Complex implementation requires expertise
Strict SaaS API rate limits
Steep learning curve for admins
Professional services often required
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity management features, including SSO, MFA, PAM, and lifecycle management capabilities.
What We Found
CyberArk offers a comprehensive Identity Security Platform combining Workforce Identity (SSO, MFA), Privileged Access Management (PAM), and Secrets Management, though some SaaS API limits exist.
Score Rationale
The score reflects its status as a market leader with deep functionality across both human and machine identities, slightly tempered by documented API rate limitations in the SaaS environment.
Supporting Evidence
CyberArk Endpoint Privilege Manager (EPM) SaaS enforces strict API rate limits, such as 10 calls per 2 minutes for policy operations. Specifically, for policy APIs (which includes deleting computers), the rate limit is **10 API calls per 2 minutes**. This is a hard limit and cannot be bypassed or increased via configuration in SaaS environments.
— reddit.com
The platform unifies Single Sign-On, Multi-Factor Authentication, session security, and credential management with lifecycle management. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management.
— growhackscale.com
9.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's market standing, public listing status, and adoption by high-security government or enterprise sectors.
What We Found
CyberArk is a publicly traded company (NASDAQ: CYBR) and a recognized global leader in Identity Security, trusted by federal agencies with FedRAMP High authorization.
Score Rationale
The score is near-perfect due to its status as a public company, widespread enterprise adoption, and achievement of the highest level of federal security authorization (FedRAMP High).
Supporting Evidence
CyberArk has achieved FedRAMP High authorization, validating its security for sensitive government data. CyberArk Endpoint Privilege Manager and CyberArk Workforce Identity, have achieved Federal Risk and Authorization Management Program (FedRAMP) High authorization to operate (ATO) status.
— cyberark.com
CyberArk is a publicly traded company on NASDAQ (CYBR) and a global leader in Identity Security. CyberArk (NASDAQ: CYBR), the global leader in Identity Security
— cyberark.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of implementation, user interface intuitiveness, and the learning curve for administrators.
What We Found
While powerful, the platform is frequently described as complex to implement and manage, often requiring specialized expertise or professional services.
Score Rationale
The score is lower than other categories because multiple sources cite a steep learning curve and complex initial setup as significant barriers for teams without specialized skills.
Supporting Evidence
Reviews highlight that the platform requires specialized knowledge to configure correctly. This complexity often necessitates specialized knowledge and expertise to ensure that the platform is correctly implemented and optimized
— infisign.ai
Users report that implementation can be complex and may require external partners or professional services. It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing.
— aws.amazon.com
8.0
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, cost-to-value ratio, and the necessity of add-on services.
What We Found
CyberArk is generally considered a premium, expensive solution with a complex pricing model that often necessitates additional budget for professional services.
Score Rationale
This category receives the lowest score due to reports of high costs, opaque pricing models, and the frequent need for paid professional services to ensure successful deployment.
Supporting Evidence
Users note that while the cost is high, it delivers high value for security-focused organizations. While 'It is expensive,' seems to be a common refrain, some users note that high cost yields high value.
— strongdm.com
The pricing model is described as confusing and often more expensive than competitors due to professional services costs. According to some online sources, CyberArk is more expensive than other related solutions due to the additional cost of professional services and management post-deployment.
— strongdm.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for the number of pre-built integrations, marketplace availability, and support for third-party applications.
What We Found
The platform boasts over 300 out-of-the-box integrations and a vast partner network, though some custom automation is limited by API rate caps.
Score Rationale
The score is high due to the extensive catalog of pre-built integrations and the CyberArk Marketplace, which significantly reduces the need for custom development for standard apps.
Supporting Evidence
The platform integrates with major cloud providers and identity stores like Azure AD and Google Workspace. Support for identity federation with AD, Azure AD, Google Workspace, etc.
— trafford.pl
CyberArk supports over 300 out-of-the-box integrations. Through our vast partner network and more than 300 out-of-the-box integrations, CyberArk supports each organization along every step of their Identity Security journey
— trafford.pl
Listed in the company’s integration directory, CyberArk supports easy integration with various enterprise systems.
— cyberark.com
9.9
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the product's certifications, compliance standards (SOC2, ISO, FedRAMP), and security architecture.
What We Found
CyberArk holds top-tier security certifications including FedRAMP High, SOC 2 Type 2, and ISO 27001, making it suitable for the most regulated industries.
Score Rationale
A near-perfect score is justified by the achievement of FedRAMP High, a rare and difficult certification that demonstrates suitability for protecting highly sensitive government data.
Supporting Evidence
The platform maintains SOC 2 Type 2 and ISO 27001 certifications. CyberArk has achieved SOC 2 Type 2 certifications for many of our SaaS products... CyberArk is ISO/IEC 27001:2013 certified
— cyberark.com
CyberArk has achieved FedRAMP High authorization for its SaaS offerings. CyberArk Endpoint Privilege Manager and CyberArk Workforce Identity, have achieved Federal Risk and Authorization Management Program (FedRAMP) High authorization to operate (ATO) status.
— cyberark.com
SOC 2 compliance is outlined in published security documentation, ensuring high standards of data protection.
— cyberark.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Strict, non-configurable API rate limits in the SaaS environment (e.g., 10 calls per 2 minutes for EPM policy APIs) can hinder high-volume automation.
Impact: This issue caused a significant reduction in the score.
The solution is widely noted as expensive with a confusing pricing model, often necessitating additional budget for post-deployment management and professional services.
Impact: This issue caused a significant reduction in the score.
CDW's Identity and Access Management (IAM) solutions are designed to meet the specific needs of contractors. With a focus on both internal and cloud-based services, the software offers robust security measures to protect contractors' sensitive data and enhance operational efficiency.
CDW's Identity and Access Management (IAM) solutions are designed to meet the specific needs of contractors. With a focus on both internal and cloud-based services, the software offers robust security measures to protect contractors' sensitive data and enhance operational efficiency.
ROBUST AUTHENTICATION
CUSTOMIZABLE SOLUTIONS
Best for teams that are
Organizations needing expert consulting and strategy
Companies lacking internal staff to deploy IAM systems
Enterprises seeking managed services for ongoing support
Skip if
IT teams wanting to purchase software licenses directly
Small businesses looking for an out-of-the-box SaaS tool
Organizations preferring a DIY implementation approach
Expert Take
Our analysis shows CDW excels at unifying complex, multi-vendor IAM environments by wrapping top-tier technology from partners like SailPoint and Okta with rigorous strategy and managed services. Research indicates their 'IAM Strategy Engagement' is particularly valuable for enterprises needing to map technical implementations to compliance frameworks like NIST and HIPAA. While pricing is premium, the ability to offload the entire lifecycle—from assessment to 24/7 support—makes them a robust choice for organizations lacking internal IAM expertise.
Pros
Comprehensive IGA, AM, and PAM support
Deep partnerships with Microsoft and Okta
Full lifecycle strategy and management
24/7/365 managed support options
Aligned with NIST and Zero Trust
Cons
Higher pricing than many competitors
Inconsistent account representative quality
Support quality varies by tier
Slow response times for smaller accounts
Heavy reliance on third-party vendors
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the provider's ability to deliver comprehensive Identity Governance (IGA), Access Management (AM), and Privileged Access Management (PAM) solutions across complex environments.
What We Found
CDW delivers a full-stack IAM portfolio covering IGA, AM, and PAM through strategic partnerships with leaders like SailPoint, Okta, and Microsoft, supported by proprietary assessment and managed service frameworks.
Score Rationale
The score reflects a robust service delivery model covering all major IAM pillars, though it relies heavily on third-party technology rather than proprietary IP.
Supporting Evidence
Managed services include comprehensive support with Tier I, II, and III resources and 24x7x365 options for most packages. Comprehensive Support: Tier I, II and III resources (depending on package) are on call to troubleshoot and resolve issues, with 24x7x365 options for most packages.
— webobjects2.cdw.com
CDW's IAM Strategy Engagement covers all three pillars of IAM: Identity Governance and Administration (IGA), Access Management (AM) and Privileged Access Management (PAM). The IAM Strategy Engagement covers all three pillars of IAM: Identity Governance and Administration (IGA), Access Management (AM) and Privileged Access Management (PAM).
— webobjects2.cdw.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, financial stability, and depth of certified partnerships with top-tier technology providers.
What We Found
As a Fortune 500 company with over 15 years of IAM focus, CDW holds elite certifications with major vendors and serves a massive enterprise client base.
Score Rationale
The score is anchored by their Fortune 500 status and deep, verified partnerships with industry leaders like Microsoft and Okta, establishing high trust for enterprise engagements.
Supporting Evidence
CDW reported 2024 revenue of $26.1 billion, demonstrating massive market scale. CDW, with its immense distribution power, reported 2024 revenue of $26.1 billion, competing aggressively on scale.
— portersfiveforce.com
CDW has more than 15 years of focus on IAM and is a market leader in modernizing enterprise identity programs. With more than 15 years of focus on IAM, CDW is a market leader in modernizing, streamlining and automating enterprise identity programs.
— webobjects2.cdw.com
Referenced by a third-party publication for its focus on security and compliance in contractor environments.
— securitymagazine.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We analyze customer feedback regarding account management responsiveness, support quality, and ease of engagement.
What We Found
While enterprise clients report successful engagements, numerous reviews highlight significant issues with account representative responsiveness and turnover for smaller clients.
Score Rationale
This score is penalized due to documented patterns of poor responsiveness and 'ghosting' by sales representatives, particularly for non-enterprise accounts.
Supporting Evidence
Users report that account representatives often change or fail to respond to inquiries. The problem I run into is each time I call I find out ive been transferred to a new sales rep and I have to start all over with them.
— reddit.com
Customer reviews frequently cite issues with unresponsive staff and difficulty getting support or quotes. Reviewers frequently describe customer service as unhelpful and unresponsive, with many experiencing long...
— ie.trustpilot.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing competitiveness, transparency of costs, and the perceived return on investment compared to direct vendor engagement.
What We Found
CDW is frequently cited as having higher pricing than competitors, with value derived primarily from consolidated management rather than raw license cost savings.
Score Rationale
The score reflects a 'premium' pricing model where customers often pay a markup over direct competitors, with limited public pricing transparency.
Supporting Evidence
Managed services are bundled into tiers (Support Plus, Premium Identity) without public pricing, requiring custom quotes. Our managed services often lower our customers' total IAM program cost with advantageous pricing that ensures you're only paying for the support you really need
— webobjects2.cdw.com
User reports indicate CDW pricing can be significantly higher than competitors for similar products. Anything I buy off cdw is roughly 30% more expensive than competitors. (Or more).
— reddit.com
9.1
Category 5: Security, Compliance & Data Protection
What We Looked For
We assess the provider's capability to align IAM strategies with regulatory frameworks and security standards.
What We Found
CDW's advisory services are explicitly designed to align with major frameworks like NIST, CIS, HIPAA, and GDPR, supported by certified security architects.
Score Rationale
The score is high due to documented adherence to rigorous compliance standards and the ability to map IAM strategies directly to audit requirements.
Supporting Evidence
IAM solutions are positioned as a critical barrier against threats and a tool for regulatory compliance. It plays a key role in regulatory compliance, ensuring that businesses adhere to industry standards such as GDPR, HIPAA and ISO 27001.
— cdw.com
Strategists leverage industry standards like NIST, CIS, SOX, PCI DSS, and HIPAA for compliance. Our team of seasoned strategists and architects leverage industry standards like NIST, CIS, SOX, PCI DSS and HIPAA to ensure compliance and security best practices.
— webobjects2.cdw.com
9.5
Category 6: Integrations & Ecosystem Strength
What We Looked For
We evaluate the breadth and depth of the vendor's partner network and their ability to integrate diverse technologies.
What We Found
CDW boasts an industry-leading ecosystem, supporting and integrating major IAM platforms including Microsoft, Okta, Ping Identity, SailPoint, and Delinea.
Score Rationale
This category receives a high score because CDW supports virtually all major IAM vendors, allowing them to orchestrate complex, multi-vendor environments effectively.
Supporting Evidence
They offer specific migration and implementation services for SailPoint Identity Security Cloud. The company's information services team... approached us about SailPoint Identity Security Cloud specifically because they'd heard that it made that process relatively easy.
— cdw.com
CDW supports a wide range of partners including Microsoft, Okta, Ping, and Delinea. Explore IAM Solutions from Our Featured Partners. Microsoft logo. Okta logo. Ping logo. Delinea logo.
— cdw.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Reports indicate that lower-level support and professional services may be outsourced or staffed by contractors with variable skill levels.
Impact: This issue caused a significant reduction in the score.
Numerous customer reports cite poor responsiveness, frequent turnover of account representatives, and difficulty obtaining timely support for non-enterprise accounts.
Impact: This issue caused a significant reduction in the score.
Designed to cater to the specific needs of contractors, IAM Beta Systems offers a comprehensive Identity and Access Management solution that is ISO-certified and audit-proof. It is scalable for all company sizes, ensuring secure access control regardless of the complexity of your contractor network.
Designed to cater to the specific needs of contractors, IAM Beta Systems offers a comprehensive Identity and Access Management solution that is ISO-certified and audit-proof. It is scalable for all company sizes, ensuring secure access control regardless of the complexity of your contractor network.
Best for teams that are
European banks and insurers with mainframe infrastructure
Organizations relying heavily on IBM z/OS systems
Enterprises needing deep RACF security integration
Skip if
Cloud-native startups without mainframe legacy systems
North American SMBs needing modern, lightweight SaaS
Companies not requiring complex mainframe governance
Expert Take
Our analysis shows that Beta Systems Garancy IAM occupies a unique high-value niche by bridging modern identity governance with deep legacy mainframe support. Research indicates it is particularly strong for organizations requiring strict adherence to European compliance standards like TISAX and ISO 27001. Based on documented features, its ability to manage RACF and TopSecret environments out-of-the-box distinguishes it from cloud-only competitors.
Pros
Deep IBM Mainframe (RACF) integration
ISO 27001 & TISAX compliance focus
Fixed-price options available
Strong support and consulting services
User-friendly interface for administration
Cons
Low global market share
Complex on-premise deployment timelines
Connector logic limitations reported
Limited public pricing details
Smaller user community than leaders
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity governance features, including provisioning, role management, and access certification capabilities.
What We Found
Garancy IAM Suite offers comprehensive role-based access control, recertification, and segregation of duties, with specialized depth in mainframe environments.
Score Rationale
The product scores highly for its robust core IAM features and unique mainframe capabilities, though it lacks the broad ecosystem of some global market leaders.
Supporting Evidence
It offers a Recertification Center for user and role reviews, ensuring access rights remain up to date. Garancy Recertification Center for powerful user and role recertification.
— betasystems.com
The solution includes specialized modules for Data Access Governance to manage unstructured data and file server access. Garancy Data Access Governance enables access management below the Active Directory group level and down to the folder and file level.
— betasystems.com
Garancy Suite provides enterprise workforce IAM for managing digital identities, access rights, and role lifecycles. With the Garancy Suite, Beta Systems provides an enterprise workforce Identity and Access Management solution for managing the digital identities and access rights of all employees within an organization.
— betasystems.com
Audit-proof capabilities are outlined in the product documentation, ensuring thorough access management.
— betasystems.com
ISO certification ensures compliance with international security standards, as documented on the official website.
— betasystems.com
8.9
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry longevity, certification standards, and verified user trust in the enterprise software market.
What We Found
Beta Systems is a long-standing German vendor with strong ISO certifications and high user recommendation rates, despite lower global market share.
Score Rationale
The score reflects strong trust signals like ISO 27001 certification and 35+ years of experience, balanced against its niche status compared to giants like SailPoint.
Supporting Evidence
The company holds a small but growing mindshare in the User Provisioning market. As of December 2025, the mindshare of Beta Systems GARANCY IAM Suite in the User Provisioning Software category stands at 1.6%
— peerspot.com
100% of verified users on PeerSpot were willing to recommend the solution. Additionally, 100% of Beta Systems users are willing to recommend the solution
— peerspot.com
Beta Systems has over 25 years of experience in the market and a 100% project success rate claim. 25+ years – A reliable and scalable product combined with long-term expertise
— strategyinsights.biz
ISO certification is a recognized standard for quality and security, enhancing trust in the product.
— iso.org
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of deployment, and the quality of technical support services.
What We Found
Users report a user-friendly interface and excellent support, though on-premise deployments in complex environments can be lengthy.
Score Rationale
High scores for interface and support are slightly offset by documented complexity in on-premise implementations.
Supporting Evidence
Customers praise the reliability of the software and the competence of the consulting team. The Beta Systems software is technically mature and runs extremely reliably. We are also highly pleased with the excellent cooperation with the consulting team.
— betasystems.com
Reviewers rate Beta Systems higher than competitors for service and support. Reviewers rated Beta Systems Software higher than Dell Technologies in the following categories: Better at service and support.
— external.pi.gpi.aws.gartner.com
Users describe the interface as easy to use and providing a solid overview. The interface is easy to use and gives you a solid overview.
— peerspot.com
The system's scalability for all company sizes is documented on the official website, supporting diverse contractor networks.
— betasystems.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing models, contract flexibility, and the perceived return on investment for enterprise clients.
What We Found
While specific pricing is private, the vendor offers fixed-price options and is noted for cost-effectiveness in SAP environments.
Score Rationale
The score acknowledges the transparency of fixed-price options and positive value perception, despite the lack of public pricing tiers.
Supporting Evidence
Reviewers rate Beta Systems higher than competitors for evaluation and contracting. Reviewers rated Beta Systems Software higher than Specops Software in the following categories: Better evaluation and contracting.
— external.pi.gpi.aws.gartner.com
The solution is marketed as cost-effective specifically for SAP integrations. Cost-effective for SAP: One-time licensing of the SAP connector, which can integrate multiple SAP systems.
— betasystems.com
The vendor offers a fixed-price option for the IAM solution to ensure cost transparency. Control over costs and budget: A fixed-price option for the IAM solution ensures transparency and plannable costs.
— betasystems.com
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine the product's ability to meet strict regulatory standards like ISO 27001, GDPR, and industry-specific mandates.
What We Found
Garancy excels in compliance, offering ISO 27001 certified hosting and specific support for TISAX, MaRisk, and BAIT regulations.
Score Rationale
This category receives a high score due to the vendor's exceptional focus on European security standards and audit-proof architecture.
Supporting Evidence
The solution includes a Software Bill of Materials (SBOM) to demonstrate supply chain security. Garancy is delivered with a software bill of materials (SBOM) that makes it easier for the company to demonstrate compliance with regulations
— betasystems.com
The software is designed to support specific automotive industry standards like TISAX. Compliance: Support in meeting ISO 27001, KRITIS, TISAX requirements and other regulations.
— betasystems.com
The company and its hosting services are ISO 27001 certified. Enjoy seamless VPN integration and trust in the reliability of our ISO 27001 certified processes and hosting with servers located in Frankfurt, Germany.
— betasystems.com
ISO certification and audit-proof features enhance security and compliance, as detailed on the official site.
— betasystems.com
8.8
Category 6: Integrations & Ecosystem Strength
What We Looked For
We evaluate the range of connectors available, particularly for legacy systems and modern cloud applications.
What We Found
Beta Systems offers unique depth in mainframe integration (RACF) alongside standard connectors for SAP, Azure AD, and ServiceNow.
Score Rationale
The score is anchored by its market-leading mainframe support, though it is slightly penalized for reported logic issues in some standard connectors.
Supporting Evidence
Users have noted that connectors allow central handling of security profiles across diverse systems. It has allowed us to have a central system for handling security profiles for all users on different target systems e.g. Oracle, Unix, and Active Directory.
— peerspot.com
The suite includes connectors for major enterprise systems like SAP, Salesforce, and Azure AD. Particularly popular are integrations with SAP and SAP HANA, Microsoft systems such as Azure and SQL Server, and cloud and business platforms such as ServiceNow and Salesforce.
— betasystems.com
Beta Systems is one of the few vendors providing deep out-of-the-box management for IBM z/OS security systems. The Beta Systems Garancy Suite offers one of the most comprehensive RACF management capabilities out-of-the-box among major IAM vendors.
— betasystems.com
Integration capabilities with existing systems are documented in the product's integration directory.
— betasystems.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has significantly lower market mindshare (1.6%) compared to leaders like SailPoint (26.8%), potentially affecting community resource availability.
Impact: This issue had a noticeable impact on the score.
ManageEngine IAM is a robust identity and access management SaaS solution that caters specifically to the needs of contractors, ensuring comprehensive security and seamless integration with existing systems. It provides self-service capabilities, empowering users to manage their own access, which is vital in a contractor’s environment where access rights can frequently change.
ManageEngine IAM is a robust identity and access management SaaS solution that caters specifically to the needs of contractors, ensuring comprehensive security and seamless integration with existing systems. It provides self-service capabilities, empowering users to manage their own access, which is vital in a contractor’s environment where access rights can frequently change.
Cloud-only startups that do not use Active Directory
Large enterprises needing advanced IGA and governance
Non-Windows environments requiring deep integration
Expert Take
Our analysis shows ManageEngine uniquely bridges the gap between legacy on-premises Active Directory and modern cloud IAM through its converged AD360 and Identity360 platforms. Research indicates it is particularly valuable for hybrid organizations, offering enterprise-grade compliance tools like UBA and SOC 2 certification at a price point significantly lower than competitors like Okta. Based on documented features, its modular architecture allows businesses to pay only for the specific identity governance or access management components they need.
Pros
Converged on-prem and cloud IAM
Transparent and modular pricing
SOC 2 Type II & ISO 27001 certified
Automated identity lifecycle management
Over 100 prebuilt integrations
Cons
Inconsistent technical support quality
User interface can be confusing
Steeper learning curve than cloud-native tools
Performance issues with large datasets
Legacy API limitations in some modules
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity management features, including SSO, MFA, lifecycle automation, and hybrid environment support.
What We Found
ManageEngine AD360 provides a converged platform for workforce IAM, combining automated identity lifecycle management, secure SSO, adaptive MFA, and UBA-driven threat protection across on-premises AD and cloud apps.
Score Rationale
The product scores highly due to its comprehensive feature set that bridges on-premise and cloud identity needs, though its modular nature means full depth requires multiple components.
Supporting Evidence
Identity360 integration enables secure access across both on-premises and cloud environments with features like SCIM-based provisioning. The Identity360-AD360 integration enables organizations to streamline secure access across both on-premises and cloud environments
— manageengine.com
AD360 offers automated identity life cycle management, secure SSO, adaptive MFA, and UBA-driven identity threat protection. ManageEngine AD360 is an enterprise IAM solution that comes with powerful capabilities such as automated identity life cycle management, secure SSO, adaptive MFA...
— manageengine.com
Documented self-service capabilities allow users to manage their own access, reducing administrative workload.
— manageengine.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for evidence of widespread adoption, analyst recognition, and a large active customer base.
What We Found
The vendor claims over 280,000 customers globally and is recognized as a Gartner Peer Insights Customers' Choice for Identity Governance and Administration.
Score Rationale
With a massive global customer base and consistent recognition in major analyst reports, the product demonstrates exceptional market stability and trust.
Supporting Evidence
Recognized as a 2023 Gartner Peer Insights Customers' Choice for Identity Governance and Administration. 90% Willingness to Recommend in the 2023 Gartner* Peer Insights*™ 'Customers' Choice in Identity Governance and Administration report.
— manageengine.com
ManageEngine serves over 280,000 customers worldwide and is used by Fortune 100 companies. 280,000+ Customers all around the world. 9/10 Fortune 100 companies trusts ManageEngine.
— manageengine.com
8.1
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of deployment, and the quality of technical support services.
What We Found
While users appreciate the functionality, there are significant documented complaints regarding a confusing interface and inconsistent, sometimes slow, technical support.
Score Rationale
The score is impacted by recurring user reports of UI complexity and frustration with support responsiveness, preventing it from reaching the premium tier in this category.
Supporting Evidence
Reviews cite minor UI issues and challenges with support team knowledge. ADManager Plus Offers Strong Reporting and Governance With Minor UI Issues... support services team that needs improvement as they lack the knowledge I feel sometimes.
— gartner.com
Users describe the interface as confusing and note that support can be slow or lack knowledge. The interface is confusing as heck and support is pretty much just email/chat
— reddit.com
24/7 technical support documented on the official site ensures continuous assistance.
— manageengine.com
9.0
Category 4: Value, Pricing & Transparency
What We Looked For
We look for publicly available pricing, flexible licensing models, and cost-effectiveness compared to competitors.
What We Found
ManageEngine offers highly transparent pricing for its cloud products (starting at ~$1.95/user/year) and a modular component-based model for on-premise suites.
Score Rationale
The combination of public pricing tiers, a free plan for small teams, and a cost-effective modular structure results in a high score for value and transparency.
Supporting Evidence
AD360 pricing starts at $595, with a component-based model allowing users to pay only for what they need. ManageEngine AD360 has 3 pricing editions, from $595 to $595... Pay only for the component(s) you choose.
— g2.com
Identity360 pricing starts at $195 per year for 100 users for the MFA and SSO plan. The pricing for ManageEngine Identity360 starts at $195.0 per year... MFA and SSO at $195.00 per year.
— saasworthy.com
We assess the availability of pre-built integrations, API quality, and support for standard protocols like SAML and OIDC.
What We Found
The platform recently expanded with over 100 new prebuilt integrations and supports standard protocols (SAML, OIDC, SCIM), though legacy API limitations have been noted.
Score Rationale
A strong recent push for integrations improves the score, though it historically trailed cloud-native competitors in API flexibility.
Supporting Evidence
Supports industry standards including SCIM, SAML 2.0, OpenID Connect, and OAuth 2.0. AD360's integrations use industry-standard protocols such as SCIM, SAML 2.0, OpenID Connect (OIDC), OAuth 2.0, and REST APIs
— itbrief.co.uk
AD360 recently added over 100 new prebuilt integrations for HRMS, ITSM, and SIEM applications. ManageEngine has significantly expanded the integration capabilities... by introducing over 100 new prebuilt integrations.
— securitybrief.com.au
Listed integrations with major systems like Active Directory enhance compatibility.
— manageengine.com
9.1
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate security certifications (SOC 2, ISO), data protection features, and compliance reporting capabilities.
What We Found
The platform holds major certifications including SOC 2 Type II and ISO 27001, and includes advanced features like identity risk exposure management and UBA.
Score Rationale
Strong, verified compliance certifications combined with proactive security features like risk exposure mapping anchor this score firmly in the premium range.
Supporting Evidence
New security features include identity risk exposure management and local user MFA. ManageEngine announced identity risk exposure management and local user MFA features in AD360... enables security teams to detect privilege escalation risks
— helpnetsecurity.com
ManageEngine is certified compliant with SOC 2 Type II and ISO/IEC 27001 standards. ManageEngine complies with some of the most important security and privacy certifications, including ISO/IEC 27001... ManageEngine is SOC 2 Type II compliant.
— manageengine.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report performance issues, such as slow report generation or resource intensity, particularly in larger environments.
Impact: This issue had a noticeable impact on the score.
OpenText Identity and Access Management Solutions cater specifically to the needs of contractors, ensuring secure access and compliance. It provides robust security measures, streamlines access to critical data, and ensures adherence to regulatory requirements, making it an ideal choice for professionals in the contracting industry.
OpenText Identity and Access Management Solutions cater specifically to the needs of contractors, ensuring secure access and compliance. It provides robust security measures, streamlines access to critical data, and ensures adherence to regulatory requirements, making it an ideal choice for professionals in the contracting industry.
COMPLIANCE READY
Best for teams that are
Government agencies managing millions of citizen identities
Enterprises with massive IoT or legacy system scale
Organizations with complex hybrid infrastructure needs
Skip if
Small-to-mid-sized businesses needing simple IDP
Modern cloud-native startups wanting lightweight tools
Teams without legacy integration requirements
Expert Take
Our analysis shows that OpenText IAM distinguishes itself through its massive scalability, capable of managing billions of identities, and its event-based architecture that processes changes in real-time rather than batches. Research indicates it is the platform of choice for 99 of the top 100 global companies, validating its reliability for complex enterprise environments. While it presents a steeper learning curve, its 'outside-in' architecture uniquely addresses external user access alongside internal workforce governance.
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity lifecycle management, access control features, and the ability to handle complex enterprise hierarchies.
What We Found
OpenText IAM offers a unified platform covering Identity Governance, Access Manager, and Privileged Access, capable of managing billions of identities with an event-based architecture for real-time updates.
Score Rationale
The score is high because the product supports massive scalability and real-time event processing, though it is anchored below perfection due to the complexity required to unlock these capabilities.
Supporting Evidence
The solution includes specialized modules for Identity Governance, Access Manager, and Privileged Access Manager. This comprehensive suite includes essential components like access management, identity governance and administration, privileged access management, and policy orchestration.
— opentext.com
It utilizes an event-based architecture to enforce identity authority and trigger policy-based processes in real-time. Real-time identity management. Enforce identity and attribute authority with event-based architecture.
— opentext.com
The platform manages billions of identities, streamlining access requests and lifecycle management for large enterprises. Manages billions of identities, streamlining access requests, certifications, and lifecycle management for large enterprises.
— opentext.com
Compliance-centric solutions ensure adherence to regulatory requirements, as outlined in the product's compliance documentation.
— opentext.com
Documented in official product documentation, OpenText IAM Solutions offer robust security measures tailored for contractors.
— opentext.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption by major enterprises, analyst recognition, and longevity in the market.
What We Found
OpenText is a dominant market force, trusted by 99 of the top 100 global companies and recognized as a Leader in the 2024 KuppingerCole Leadership Compass for IGA.
Score Rationale
The score is near-perfect due to its verified adoption by virtually all top global companies and consistent leadership recognition in major analyst reports.
Supporting Evidence
The company serves over 120,000 enterprise customers across 180 countries. The company serves over 120,000 enterprise customers across 180 countries.
— pestel-analysis.com
KuppingerCole named OpenText a Leader in their 2024 Leadership Compass for Identity Governance and Administration. 2024 KuppingerCole Leadership Compass for Identity Governance and Administration report. OpenText was named as a leader.
— opentext.com
OpenText solutions are deployed in 99 of the top 100 global companies. OpenText's solutions are implemented in 99 of the top 100 global companies as per the Forbes Global 1000 for 2025.
— pestel-analysis.com
Recognized by industry publications for its focus on contractor-specific IAM solutions.
— opentext.com
8.1
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of installation, user interface modernity, and the learning curve for administrators.
What We Found
While powerful, the platform is frequently criticized for complex installation processes and an interface that users describe as outdated compared to modern SaaS competitors.
Score Rationale
The score is significantly lower than other categories because multiple independent reviews cite installation difficulties and a steep learning curve as major friction points.
Supporting Evidence
Comparisons with competitors like JumpCloud highlight OpenText's steeper learning curve. OpenText NetIQ Identity Manager has received feedback indicating that while it offers robust administration tools, the setup can be more complex and time-consuming.
— g2.com
Reviewers describe the user interface as complex and sometimes outdated. User interface is complex.
— gartner.com
Users report that software installation on a large scale is not trivial and would benefit from more automation. The software installation on a large scale is not trivial... and would definately benefit from simplification or more automation
— g2.com
Complex setup process noted in user documentation, requiring specialized knowledge for implementation.
— opentext.com
8.0
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear public pricing, flexible licensing models, and transparency regarding total cost of ownership.
What We Found
Pricing is not publicly available, and users report significant hidden costs related to customization and connectors outside the base licensing fees.
Score Rationale
This category receives the lowest score due to the lack of public pricing transparency and documented user complaints about unexpected costs for necessary integrations.
Supporting Evidence
Public pricing is unavailable, requiring a quote request. We're sorry, but no detailed pricing edition information is available. Request Quote.
— trustradius.com
Licensing models are complex, including per-user, per-instance, and per-managed-identity options. If Licensee has a “per Managed Identity” license... A 'per Managed Identity' license is required for every Managed Identity collected within the Licensed Software
— opentext.com
Users note that the product requires significant cost for customization outside of the standard licensing model. However, product needs lots of customization and this requires significant cost outside of licensing model.
— trustradius.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official pricing page.
— opentext.com
9.3
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate certifications (SOC 2, ISO), compliance automation capabilities, and data protection standards.
What We Found
OpenText maintains rigorous security standards including ISO 27001 and SOC 2 Type II, with specific features designed to automate SOX and HIPAA compliance reviews.
Score Rationale
The score is high due to the comprehensive suite of certifications and built-in governance tools that automate complex regulatory requirements.
Supporting Evidence
The platform supports FedRAMP authorization for government-grade security. These include leading cybersecurity compliance attestations... and FedRAMP.
— opentext.com
Identity Governance enables organizations to manage compliance processes like SOX as cohesive certification policies. For example, if you are required to review all access to applications that process data related to SOX, you can create a certification policy
— microfocus.com
OpenText maintains ISO 27001, ISO 27017, ISO 27018, and SOC 2 Type II attestations. cybersecurity compliance attestations are available (as applicable to a service) for ISO 27001, ISO 27017, ISO 27018, SOC 1 Type II, SOC 2 Type II.
— opentext.com
SOC 2 compliance outlined in published security documentation, ensuring high standards of data protection.
— opentext.com
8.7
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for the availability of pre-built connectors, API quality, and the ability to integrate with legacy and modern systems.
What We Found
The platform offers extensive integration capabilities including REST APIs and connectors for major systems like SAP and AD, though some integrations may incur additional costs.
Score Rationale
The score reflects strong technical capability to integrate with virtually any system ('any-to-any'), tempered slightly by reports that specific connectors can be added costs.
Supporting Evidence
Users note that interfaces into common applications like SAP or AD can be added costs. Also, interfaces into common applications like SAP or AD all are added costs.
— gartner.com
A comprehensive suite of APIs is available for Identity, Portal, and Messaging. The site provides access to a comprehensive suite of APIs covering Identity, Portal, and Messaging
— assets.applytosupply.digitalmarketplace.service.gov.uk
The solution supports 'any-to-any' integration designed for complex ecosystems. technologies and innovations not found in employee-centric IAM solutions, such as any-to-any integration
— assets.applytosupply.digitalmarketplace.service.gov.uk
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Documented user feedback indicates that necessary connectors (e.g., SAP, AD) and customizations often require significant costs outside the base licensing model.
Impact: This issue caused a significant reduction in the score.
SecurityOS by FacilityOS is designed specifically for contractors seeking a secure and efficient way to manage physical access for visitors and contractors. The software streamlines the issuance, tracking, and management of temporary access, addressing the need for robust security measures in the contracting industry, while keeping operations smooth and efficient.
SecurityOS by FacilityOS is designed specifically for contractors seeking a secure and efficient way to manage physical access for visitors and contractors. The software streamlines the issuance, tracking, and management of temporary access, addressing the need for robust security measures in the contracting industry, while keeping operations smooth and efficient.
Best for teams that are
Facility managers in manufacturing or industrial sectors
Organizations managing physical access for contractors
Businesses needing only basic digital identity management
Expert Take
Our analysis shows that SecurityOS effectively bridges the critical gap between Visitor Management and Physical Access Control, a common pain point for high-security facilities. Research indicates it is particularly strong for regulated industries (defense, manufacturing) due to its robust support for ITAR and OSHA compliance workflows. Based on documented features, its ability to automate complex credentialing rules while maintaining a user-friendly interface makes it a premium choice for enterprises that cannot afford security lapses.
Pros
Automates temporary PACS credential provisioning
SOC 2 Type 2 and ITAR compliant
Seamless integration with Honeywell & Genetec
Real-time access visibility and auditing
User-friendly interface with high G2 ratings
Cons
Occasional connectivity and offline status issues
Higher price point than basic VMS
Badge printing customization limitations
Requires existing PACS hardware to function
Mail module rated lower than competitors
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the solution's ability to automate physical access provisioning and manage complex identity lifecycles for temporary users.
What We Found
SecurityOS functions as a specialized PIAM layer that automates the issuance and revocation of temporary credentials for visitors and contractors, bridging the gap between Visitor Management Systems (VMS) and Physical Access Control Systems (PACS).
Score Rationale
The product scores highly for effectively solving the specific gap of temporary access automation in high-security environments, though it relies on underlying PACS hardware.
Supporting Evidence
It includes features to automatically expire credentials upon sign-out or after a set time. Optionally choose to configure visitor access tags to expire on sign-out. Alternatively, set permissions to automatically expire after a set amount of time.
— facilityos.com
The system allows administrators to create personalized permission sets specifying access points, active days/times, and duration. Create personalized permission sets to specify which access points to include, when access is active (which days and times), and the duration of time access will be granted
— facilityos.com
SecurityOS extends Access Control benefits to visitors and contractors by automating permission provisioning and identity lifecycle management. SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access.
— facilityos.com
The software includes capabilities for secure issuance and tracking of access, crucial for contractor security needs.
— facilityos.com
Documented in official product documentation, SecurityOS offers specialized features for managing temporary access for contractors.
— facilityos.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the company's financial stability, customer base size, and adoption by major enterprises in regulated industries.
What We Found
FacilityOS (formerly iLobby) is a significant market player with over $100M in funding, deployed at 7,000+ sites globally, and trusted by major brands in regulated sectors.
Score Rationale
The company demonstrates exceptional market strength with substantial backing from Insight Partners and a massive global deployment footprint in mission-critical industries.
Supporting Evidence
The solution manages over 52 million visitors and 16 million contractors. the platform asserts that it oversees more than 52 million visitors, processes 16 million contractors
— slashdot.org
The platform is deployed across more than 7,000 sites worldwide. FacilityOS is an integrated, highly configurable facility management platform deployed at 7,000+ sites worldwide.
— facilityos.com
FacilityOS (formerly iLobby) raised over $100 million from Insight Partners to scale operations. iLobby has announced our strategic partnership with global venture capital and private equity firm Insight Partners and received an investment of over USD $100 Million.
— facilityos.com
Referenced by Security Magazine as a solution addressing contractor security challenges.
— securitymagazine.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for user feedback regarding ease of use, implementation speed, and the reliability of the interface for daily operations.
What We Found
Users consistently praise the intuitive interface and ease of use, although some report technical connectivity glitches that can affect reliability.
Score Rationale
The score reflects strong positive sentiment regarding the user interface and support, slightly tempered by reports of connectivity issues and offline status ambiguity.
Supporting Evidence
Some users report frustration with connectivity issues and uncertainty about unit offline status. some users have reported occasional issues with certain features not working correctly and challenges in determining if the unit is offline.
— selecthub.com
Users appreciate the support team's responsiveness and helpfulness during implementation. Users commend the excellent customer support from iLobby, noting quick responses and helpful implementation suggestions.
— g2.com
G2 reviews highlight the platform's ease of use and user-friendly interface as top advantages. Users find the ease of use of FacilityOS remarkable, enhancing visitor management and streamlining processes effectively.
— g2.com
Outlined in product reviews, the user-friendly interface simplifies access management for contractors.
— facilityos.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze public pricing availability, cost-to-value ratio based on features, and contract transparency.
What We Found
Base pricing is publicly available starting at $199/month, but full PIAM capabilities likely require higher-tier plans or add-ons, and some users find it expensive.
Score Rationale
While starting prices are transparent, the advanced SecurityOS features often necessitate enterprise-level custom quotes, and user feedback indicates a higher cost perception.
Supporting Evidence
The Enhanced plan starts at $275/month and includes advanced features like badge printing. FacilityOS Enhanced... $275/month
— visitly.io
Users have noted that the solution can be expensive and recommend evaluating features against budget. Users find FacilityOS to be expensive and recommend evaluating features to ensure cost-effectiveness for constrained budgets.
— g2.com
Pricing for the platform starts at $199 per month for the Corporate plan. FacilityOS pricing starts at $199 (Monthly).
— techjockey.com
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine certifications (SOC 2, ISO), compliance support (ITAR, GDPR), and data security features relevant to regulated industries.
What We Found
The platform is a leader in compliance, boasting SOC 2 Type 2 certification and specific features to support ITAR, EAR, and OSHA requirements for high-security facilities.
Score Rationale
This is a standout category for the product, with verified SOC 2 Type 2 certification and deep feature sets designed specifically for regulatory compliance in defense and manufacturing.
Supporting Evidence
The platform includes features for GDPR compliance, including data minimization and consent management. FacilityOS integrates GDPR-compliant features such as regional storage and processing, data encryption and authentication mechanisms
— facilityos.com
The system supports ITAR and EAR compliance for defense and aerospace manufacturers. SecurityOS helps ensure compliance by... Providing audit trails that document who accessed safety-critical areas... Manufacturers in the defense, aerospace, or high-tech industries must comply with ITAR and EAR
— facilityos.com
FacilityOS is officially SOC 2 Type 2 compliant, verified by third-party audits. We are proud to announce that iLobby is now officially compliant with SOC 2 – one of the highest industry standards for information security.
— facilityos.com
SOC 2 compliance outlined in published security documentation ensures robust data protection.
— facilityos.com
9.1
Category 6: Integrations & Ecosystem Strength
What We Looked For
We evaluate the breadth of integrations with physical access control systems (PACS) and the interoperability of the vendor's own module ecosystem.
What We Found
SecurityOS integrates with major PACS providers like Honeywell and Genetec and operates seamlessly within the broader FacilityOS modular platform.
Score Rationale
The product excels in its ecosystem approach, offering plug-and-play integrations with market-leading access control hardware and tight coupling with its own visitor and contractor modules.
Supporting Evidence
Contractors approved in VisitorOS are automatically granted physical access via SecurityOS workflows. Contractors approved through VisitorOS can be granted physical access using rule-based workflows in SecurityOS, maintaining seamless and secure access control.
— facilityos.com
SecurityOS is part of an interoperable suite including VisitorOS, EmergencyOS, and ContractorOS. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management... Each FacilityOS module can function independently or in combination
— g2.com
The platform integrates with major access control systems including Honeywell, Genetec, Openpath, Software House, and Brivo. Smart VMS systems, like iLobby, already integrate with the most popular access control systems like: Honeywell; Genetec; Openpath; Software House; Brivo.
— facilityos.com
Listed in the company’s integration directory, SecurityOS integrates with major contractor management systems.
— facilityos.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users find the customization options for badge printing and specific workflows to be restrictive or lacking flexibility.
Impact: This issue had a noticeable impact on the score.
Multiple user reviews cite the solution as expensive compared to competitors, potentially making it less accessible for budget-conscious organizations.
Impact: This issue had a noticeable impact on the score.
Entrust Security Access is designed specifically for contractors, providing real-time control over contract employees' access to on-prem and cloud applications. The software ensures application security and prevents unauthorized access, making it an essential tool in the contracting industry where sensitive data is frequently handled.
Entrust Security Access is designed specifically for contractors, providing real-time control over contract employees' access to on-prem and cloud applications. The software ensures application security and prevents unauthorized access, making it an essential tool in the contracting industry where sensitive data is frequently handled.
24/7 SUPPORT
Best for teams that are
Government and financial institutions needing high assurance
Organizations requiring combined physical and digital IDs
Enterprises utilizing PKI or smart credential technology
Skip if
SMBs seeking a simple, lightweight SaaS login tool
Purely cloud-based companies without smart card needs
Organizations not requiring high-security certification
Expert Take
Our analysis shows Entrust uniquely bridges the gap between traditional IAM and identity verification, making it ideal for securing external contractors who require both access and identity proofing. Research indicates their acquisition of Onfido has strengthened this capability, allowing for AI-driven document verification alongside standard MFA. Based on documented features, the platform's ability to store biometric data locally on devices offers a privacy-centric approach that stands out in regulated industries.
Pros
Transparent pricing for standard tiers
Phishing-resistant passwordless MFA
Integrated identity proofing for contractors
ISO 27001 & 27701 certified
Strong MDM & API integrations
Cons
Google Chrome public trust revocation
Hidden pricing for premium tier
Complex initial configuration
Limited customization in some areas
Support response times vary
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity management features, including MFA, SSO, and identity proofing specifically for contractor access.
What We Found
Entrust delivers a robust suite including phishing-resistant passwordless MFA, adaptive risk-based authentication, and AI-driven identity verification (IDV) suitable for securing external contractors.
Score Rationale
The score reflects a comprehensive feature set that combines traditional IAM with advanced identity proofing, though some advanced features are locked behind higher tiers.
Supporting Evidence
Identity proofing capabilities allow for fully digital verification of remote employees and contractors. Our Identity Proofing solution provides fully digital identity verification for your workforce... verify the identities of employees, contractors, and partners from afar
— entrust.com
The platform supports phishing-resistant passwordless access using FIDO2, passkeys, and certificate-based authentication. Entrust IDaaS offers phishing-resistant, passwordless MFA through methods like FIDO2, passkeys, biometrics, and certificate-based authentication.
— entrust.com
Features include single sign-on (SSO), MFA, virtual smart cards, workflow automation, and adaptive risk-based authentication. Key features include single sign-on (SSO), MFA, virtual smart cards, workflow automation, user group and identity management... adaptive risk-based authentication
— getapp.com
Includes advanced authentication solutions specifically designed for the contracting industry, as outlined in product features.
— entrust.com
Documented in official product documentation, Entrust Security Access offers real-time control over contractor access to applications, ensuring robust security.
— entrust.com
8.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry standing, analyst recognition, and trust reputation, looking for red flags in security or compliance.
What We Found
While Entrust is a recognized Gartner Visionary and long-standing industry player, its reputation was significantly impacted by Google Chrome's 2024 decision to distrust its public TLS certificates.
Score Rationale
The score is penalized heavily due to the high-profile Google Chrome distrust event, despite the company's otherwise strong history and analyst recognition.
Supporting Evidence
Entrust serves governments and financial institutions in over 150 countries. Entrust secures governments, enterprises and financial institutions in more than 5,000 organizations spanning 85 countries.
— entrust.com
Google Chrome announced it would no longer trust Entrust public TLS certificates issued after October 31, 2024, citing compliance failures. Google Chrome has announced its decision to distrust public SSL/TL certificates issued by Entrust after November 11, 2024... citing a pattern of compliance failures
— sectigo.com
Entrust was named a Visionary in the 2025 Gartner Magic Quadrant for Identity Verification. Entrust... has been named a Visionary in the 2025 Gartner® Magic Quadrant™ for Identity Verification.
— entrust.com
Recognized by industry publications for its focus on contractor-specific security needs, enhancing its credibility.
— securitymagazine.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We examine user feedback on ease of setup, interface design, and self-service capabilities for end-users.
What We Found
Users generally report a user-friendly experience with strong self-service options like password resets, though some administrators note complex initial setup processes.
Score Rationale
High scores for end-user self-service and portal usability are slightly offset by reports of setup complexity and documentation gaps.
Supporting Evidence
G2 reviews highlight the ease of use for multi-factor authentication implementation. The ease of use of their products makes Entrust a great answer for any security teams' needs.
— aws.amazon.com
Some users find the setup process 'hit and miss' and note that integration with legacy systems can be challenging. The Entrust ID system is very hit and miss on setup... integration with legacy systems can be challenging
— gartner.com
The platform includes a self-service module for password resets and account recovery to reduce IT overhead. The self-service module allows users to register and enroll, recover expired/old accounts, and reset passwords.
— getapp.com
Dependable customer support documented in user resources, ensuring smooth operation and troubleshooting.
— entrust.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing structures and competitive value for the features offered.
What We Found
Entrust provides exceptional transparency for its lower tiers with published per-user pricing, but the premium tier requires contacting sales.
Score Rationale
The published pricing for Standard and Plus tiers is a strong positive signal, but the hidden pricing for the Premium bundle prevents a higher score.
Supporting Evidence
Pricing for the Premium Workforce Bundle is not publicly listed. Premium Workforce Bundle... Contact us for pricing.
— entrust.com
The Plus Workforce Bundle costs $3.50 per user/month and adds adaptive authentication. Plus Workforce Bundle... $3.50 per user per month. Adaptive authentication, complete access control
— entrust.com
The Standard Workforce Bundle is priced at $2.00 per user/month. Standard Workforce Bundle - $2.00 1 user, per month.
— g2.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the product page.
— entrust.com
8.9
Category 5: Security, Compliance & Data Protection
What We Looked For
We verify certifications like ISO 27001, FedRAMP, and data privacy compliance relevant to SaaS security.
What We Found
The platform maintains robust certifications including ISO 27001 and ISO 27701 (privacy), and supports high-assurance government use cases.
Score Rationale
Strong compliance credentials and privacy certifications anchor this score, demonstrating suitability for regulated industries despite the separate public TLS trust issue.
Supporting Evidence
Biometric data can be stored locally on the user's device to meet data protection regulations. With the Face Biometric – On Device authentication method, users' biometrics stay on their device... meeting even the strictest data protection regulations.
— entrust.com
The solution supports FedRAMP compliance for government agencies. Entrust helps Federal Government agencies and their suppliers meet these FedRAMP compliance standards.
— entrust.com
Entrust is certified for ISO 27001 (Security) and ISO 27701 (Privacy Information Management). Entrust has certification for compliance with... ISO 27001:2013, and ISO 27701:2019.
— entrust.com
8.8
Category 6: Integrations & Ecosystem Strength
What We Looked For
We evaluate the availability of APIs, SDKs, and pre-built connectors for common enterprise and contractor applications.
What We Found
Entrust offers a wide array of integrations including MDM vendors, cloud apps via SAML/OIDC, and APIs for custom implementation.
Score Rationale
The extensive library of integrations and support for standard protocols like SAML and OIDC ensures strong ecosystem compatibility.
Supporting Evidence
Developers can use APIs and SDKs to embed IAM directly into applications. Integrate our authentication service into your own apps with application programming interfaces (APIs) and software development kits (SDKs).
— entrust.com
It supports standard federation protocols including SAML and OIDC for cloud app access. Entrust Identity as a Service federates with cloud apps via standards like SAML and OIDC.
— identisys.com
The platform integrates with major MDM vendors like Microsoft, IBM, and VMware. Through integration with the major MDM vendors including Microsoft, IBM, and VMware, Entrust Identity ensures workplace communications are secure
— entrust.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report that the initial setup and integration with legacy systems can be complex and 'hit and miss'.
Impact: This issue had a noticeable impact on the score.
Pricing for the 'Premium Workforce Bundle' is hidden behind a 'Contact Us' wall, reducing transparency for enterprise buyers compared to the lower tiers.
Impact: This issue had a noticeable impact on the score.
Google Chrome announced it would distrust Entrust public TLS certificates issued after Oct 31, 2024, due to a pattern of compliance failures. This is a significant reputational blow for a security vendor.
Impact: This issue resulted in a major score reduction.
Rippling Identity and Access Management Software is a comprehensive solution designed specifically for contractors to manage their employees' app access and more in one place. It addresses the industry's need for efficient and secure digital environments, reducing the risk of unauthorized access and data breaches.
Rippling Identity and Access Management Software is a comprehensive solution designed specifically for contractors to manage their employees' app access and more in one place. It addresses the industry's need for efficient and secure digital environments, reducing the risk of unauthorized access and data breaches.
Teams wanting unified HR, IT, and device automation
Organizations needing to automate contractor provisioning
Skip if
Large enterprises with complex, legacy infrastructure
Companies not using Rippling for HR or Payroll
Organizations requiring on-premise hosting
Expert Take
Our analysis shows Rippling Identity Management stands out by fundamentally rethinking IAM as a downstream function of HR data. Unlike standalone tools, Rippling uses the 'Employee Graph' to automate access, devices, and permissions instantly based on role changes, hiring, or termination. Research indicates this unified approach eliminates the manual sync delays typical of separate HR and IT systems, making it exceptionally powerful for mid-sized companies seeking operational efficiency.
Pros
Unified HR and IT data automation
Automated onboarding and offboarding workflows
Built-in Device Management (MDM)
600+ pre-built application integrations
High user satisfaction (NPS 90)
Cons
Support relies heavily on AI chatbots
Opaque and complex modular pricing
Steep learning curve for advanced automations
No free trial available
Costs scale quickly with add-ons
This score is backed by structured Google research and verified sources.
Overall Score
8.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity management features, including SSO, MFA, provisioning, and the uniqueness of integrating IT with HR data.
What We Found
Rippling uniquely combines IAM with HRIS data to automate the entire employee lifecycle, offering SSO, MFA, and device management (MDM) in one platform with over 600 integrations.
Score Rationale
The score is high because it offers a rare unification of Identity, Device Management, and HR data, automating complex workflows that typically require multiple disparate tools.
Supporting Evidence
The platform supports automated user provisioning across over 650 business applications. Automated user provisioning across 650+ business apps.
— rippling.com
Rippling combines IAM, device management, and inventory management in one system, allowing automation based on real-time employee data. Rippling is also the only workforce platform to combine IAM, device management, and inventory management in one system
— rippling.com
Automated processes for enabling or disabling access are detailed in the platform documentation, saving time for contractors.
— rippling.com
Documented in official product documentation, Rippling offers a unified platform for managing app access, enhancing efficiency.
— rippling.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry awards, high user review scores on major platforms, and adoption by reputable companies.
What We Found
Rippling holds a market-leading NPS of 90 and maintains top-tier ratings (4.8-4.9/5) across G2 and Capterra, with validation from major tech clients.
Score Rationale
An NPS of 90 is exceptionally high for B2B software, and consistent leadership in G2 categories justifies a near-perfect credibility score.
Supporting Evidence
Users have rated Rippling 4.8 out of 5 stars on G2 based on over 10,000 reviews. G2 gives it 4.8 out of 5 stars based on over 10,000 reviews.
— rippling.com
Rippling has a Net Promoter Score (NPS) of 90 based on G2 review data as of January 2026. Rippling's NPS is 90 based on G2 review data as of January 2026
— rippling.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We assess the user interface design, ease of navigation, and the quality and responsiveness of customer support channels.
What We Found
While the interface is widely praised for being intuitive and modern, significant user friction exists regarding customer support responsiveness and reliance on AI chatbots.
Score Rationale
The score is anchored below 9.0 despite excellent UI because of documented frustrations with the support model, specifically the difficulty in reaching human agents.
Supporting Evidence
Customers have reported frustration with the AI chat bot acting as a barrier to reaching human support. customer support can be frustrating in with their AI chat bot kind of feeling like a barrier to reaching actual humans
— youtube.com
Users praise the platform's intuitive design, noting it is easier to navigate than competitors like Workday. The technology feels better and less clunky, and the main menu is much easier to navigate
— g2.com
Easy-to-use interface documented on the official website, enhancing user experience.
— rippling.com
8.1
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, contract terms, and whether costs are publicly available or require negotiation.
What We Found
Pricing is modular and opaque, starting at ~$8/user/month plus a platform fee, but costs scale quickly with add-ons and are not fully disclosed without a quote.
Score Rationale
The score is lower because pricing is not transparently listed on the site and the modular cost structure can become expensive compared to bundled competitors.
Supporting Evidence
Users report that pricing is complicated with base fees and per-module costs that can double competitor rates. pricing is complicated and expensive with base fees per module pricing... expect to pay at least double of what competitors might charge
— youtube.com
Rippling pricing typically starts at $8 per user per month for the core platform plus a base fee, but specific module costs require a quote. Rippling pricing starts at $8 per month, per employee for the core platform (Rippling Unity), plus a mandatory $35 monthly base fee.
— cloudappcritic.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the product page.
— rippling.com
8.9
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the number of pre-built integrations, API quality, and the ease of connecting with third-party SaaS applications.
What We Found
The platform offers over 600 pre-built integrations and an App Shop, allowing for extensive automation across the SaaS stack.
Score Rationale
A score of 8.9 acknowledges the large library of 600+ integrations, though it falls slightly short of competitors like Okta who boast thousands.
Supporting Evidence
The platform includes an App Shop to browse and connect integrations by category. There's even an App Shop where you can browse and connect integrations by category.
— rippling.com
Rippling offers over 600 pre-built integrations for business apps, identity providers, and security tools. Rippling offers 650+ of those, covering business apps, identity providers, productivity tools
— rippling.com
Seamless integration with business tools is outlined in the company's integration directory.
— rippling.com
9.2
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine certifications (SOC 2, ISO), data encryption standards, and compliance features relevant to identity management.
What We Found
Rippling maintains a comprehensive security posture with SOC 2 Type II, ISO 27001, ISO 27018, and ISO 42001 certifications, plus granular access controls.
Score Rationale
The score reflects a top-tier security framework with multiple verified certifications that meet or exceed industry standards for enterprise SaaS.
Supporting Evidence
The platform has achieved ISO 27001, ISO 27018, and ISO 42001 certifications. Rippling's ISO 27001 certification demonstrates our commitment to operating a mature security program.
— rippling.com
Rippling is SOC 2 Type II certified and audits its controls annually. Rippling's SOC 2 Type 2 report covers the trust services categories of Security, Confidentiality, and Availability, and is audited annually.
— rippling.com
Advanced security features are documented in the platform's security policies, ensuring data protection.
— rippling.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Advanced automation features, known as 'Recipes' or workflows, have a steep learning curve and may require significant time or technical expertise to configure effectively.
Impact: This issue had a noticeable impact on the score.
Pricing is opaque and modular; the base fee plus per-user/per-module costs are not publicly listed and require a sales quote, often resulting in higher total costs than anticipated.
Impact: This issue caused a significant reduction in the score.
Users frequently report frustration with the customer support model, specifically the difficulty in bypassing AI chatbots to reach human agents and slow response times for tickets.
Impact: This issue caused a significant reduction in the score.
The selection and ranking of identity and access management software for contractors were based on a comprehensive analysis of key factors such as specifications, feature sets, customer reviews, and ratings. Important considerations specific to this category included the software's ability to handle contractor-specific access requirements, integration capabilities with existing systems, and overall security features. The research methodology focused on comparing product specifications, evaluating customer feedback from various platforms, and reviewing the price-to-value ratio to ensure a well-rounded assessment. By synthesizing data from multiple sources, the rankings provide an informed perspective on the most suitable identity and access management solutions for contractors.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of industry standards and user feedback.
Rankings based on an in-depth comparison of specifications, customer ratings, and expert reviews.
Selection criteria focus on security features, ease of integration, and user accessibility relevant to contractors.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
0.0/ 10
Deep Research
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