Insurance agencies managing client data access and regulatory compliance face distinct challenges around agent onboarding, third-party vendor permissions, and audit trail requirements for state insurance commission reviews. CyberArk Identity Security addresses enterprise-scale agencies with its FedRAMP authorization and 300+ integrations, enabling seamless connection to carrier portals and policy management systems, though administrators report a steep learning curve that can delay deployment timelines. If you need transparent pricing without lengthy enterprise negotiations, ManageEngine IAM offers published rates starting at $1.95 per user annually, making budget planning straightforward for growing agencies, but third-party integrations outside the Zoho ecosystem can prove challenging.
For agencies requiring insurance-specific workflows, NowCerts AMS provides ACORD form libraries and policy automation starting at $99 monthly with no long-term contracts, though users note occasional system glitches that disrupt daily operations. SailPoint Secure Access remains the gold standard for complex agent lifecycle management across multiple carrier relationships, particularly valuable when managing seasonal staff and contractor access to sensitive client portfolios, but its interface feels primitive compared to modern alternatives. Bravura Identity demonstrates proven success with BlueCross BlueShield deployments supporting nearly 5,000 employees, offering over 200 connectors including mainframe integration for legacy carrier systems, though customization requires significant time investment.Insurance agencies managing client data access and regulatory compliance face distinct challenges around agent onboarding, third-party vendor permissions, and audit trail requirements for state insurance commission reviews.Insurance agencies managing client data access and regulatory compliance face distinct challenges around agent onboarding, third-party vendor permissions, and audit trail requirements for state insurance commission reviews. CyberArk Identity Security addresses enterprise-scale agencies with its FedRAMP authorization and 300+ integrations, enabling seamless connection to carrier portals and policy management systems, though administrators report a steep learning curve that can delay deployment timelines. If you need transparent pricing without lengthy enterprise negotiations, ManageEngine IAM offers published rates starting at $1.95 per user annually, making budget planning straightforward for growing agencies, but third-party integrations outside the Zoho ecosystem can prove challenging.
For agencies requiring insurance-specific workflows, NowCerts AMS provides ACORD form libraries and policy automation starting at $99 monthly with no long-term contracts, though users note occasional system glitches that disrupt daily operations. SailPoint Secure Access remains the gold standard for complex agent lifecycle management across multiple carrier relationships, particularly valuable when managing seasonal staff and contractor access to sensitive client portfolios, but its interface feels primitive compared to modern alternatives. Bravura Identity demonstrates proven success with BlueCross BlueShield deployments supporting nearly 5,000 employees, offering over 200 connectors including mainframe integration for legacy carrier systems, though customization requires significant time investment.
Agencies handling high-volume client verification benefit from LexisNexis IAM's 100 billion-transaction repository for fraud detection during policy applications, but contracts typically include automatic price increases requiring aggressive negotiation. Different agency sizes and carrier relationships demand fundamentally different approaches to balancing security depth against operational simplicity.
CyberArk's identity security platform is a crucial tool for insurance agents who need to manage and secure sensitive data. Its robust features, such as risk-based adaptive authentication, minimize unauthorized access and protect against malicious actors, ensuring the security of insurance policy details and other confidential information.
CyberArk's identity security platform is a crucial tool for insurance agents who need to manage and secure sensitive data. Its robust features, such as risk-based adaptive authentication, minimize unauthorized access and protect against malicious actors, ensuring the security of insurance policy details and other confidential information.
SEAMLESS INTEGRATION
ADAPTIVE AUTHENTICATION
Best for teams that are
Enterprises prioritizing security for privileged accounts and high-value credentials
Large insurers with strict regulatory compliance needs (SOX, PCI-DSS)
Skip if
Small businesses with limited IT security budgets
Organizations needing only basic Single Sign-On (SSO) for general staff
Expert Take
Our analysis shows CyberArk remains the gold standard for high-stakes identity security, particularly for large enterprises with complex hybrid environments. Research indicates it is the only vendor recognized as a Leader in both Privileged Access Management and Workforce Identity platforms by major analyst firms. Based on documented features, its ability to unify security for both human and machine identities sets it apart, even if the trade-off is a steeper learning curve and higher cost of ownership.
Pros
Leader in Gartner PAM Magic Quadrant
Trusted by >55% of Fortune 500
Unified platform for human/machine identities
FedRAMP and SOC 2 Type 2 certified
300+ out-of-the-box integrations
Cons
High implementation complexity
Premium pricing model
Steep learning curve for admins
Often requires professional services
Confusing licensing structure
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity management features, including PAM, SSO, and MFA, specifically for complex enterprise environments.
What We Found
CyberArk offers a unified Identity Security Platform covering Workforce, Customer, and Machine identities, anchored by its industry-leading Privileged Access Management (PAM) capabilities.
Score Rationale
The product achieves a near-perfect score due to its recognition as a Leader in both Gartner's PAM Magic Quadrant and Forrester's Workforce Identity Wave, demonstrating exceptional depth across multiple identity disciplines.
Supporting Evidence
Recognized as a Leader in The Forrester Wave: Workforce Identity Platforms, Q1 2024, receiving the highest possible scores in vision and innovation. CyberArk Identity received the highest score possible in the Vision, Innovation, Access Management, Platform Security, Endpoint Device Trust and Identity Threat Detection criteria
— softprom.com
Named a Leader in the 2024 Gartner Magic Quadrant for Privileged Access Management for the sixth consecutive time. CyberArk is positioned as a Leader for the sixth consecutive time and is positioned furthest in Completeness of Vision
— cyberark.com
Industry-specific security features designed for insurance agents are outlined in the platform documentation.
— cyberark.com
Risk-based adaptive authentication documented in official product documentation enhances security by minimizing unauthorized access.
— cyberark.com
9.6
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption rates among top-tier enterprises, public market status, and longevity in the cybersecurity sector.
What We Found
CyberArk is a publicly traded company (NASDAQ: CYBR) with massive enterprise adoption, securing over half of the Fortune 500.
Score Rationale
With over 55% of the Fortune 500 as customers and a consistent leadership position in major analyst reports, CyberArk commands the highest level of market trust.
Supporting Evidence
The company has approximately 10,000 customers across 110 countries. ~10,000 Customers
— cyberark.com
CyberArk is trusted by more than 55% of the Fortune 500 and over 35% of the Global 2000 companies. >55% of the Fortune 500
— cyberark.com
8.4
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of deployment, interface intuitiveness, and the quality of support resources for administrators.
What We Found
While powerful, the platform is noted for its complexity and steep learning curve, often requiring specialized expertise or professional services for deployment.
Score Rationale
The score is impacted by documented challenges in setup and configuration, with users rating 'Ease of Setup' lower than competitors like LoginRadius.
Supporting Evidence
Reviews highlight that initial setup, particularly for PAM, can be complex and may require specialized expertise. Some users report that the initial setup and configuration of CyberArk, especially the PAM solution, can be complex and may require specialized expertise.
— infisign.ai
Users on G2 rate 'Ease of Setup' at 8.3, which is noted as challenging compared to more user-friendly alternatives. Reviewers mention that CyberArk's 'Ease of Setup' is rated at 8.3, which some users find challenging
— g2.com
Complex implementation and steep learning curve noted in product reviews.
— cyberark.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing models, transparency of costs, and perceived return on investment relative to market alternatives.
What We Found
CyberArk is positioned as a premium solution with a high price point and a complex licensing model that often necessitates contacting sales for quotes.
Score Rationale
The score reflects the 'premium' pricing barrier and lack of public transparency, which makes it less accessible for smaller organizations compared to competitors.
Supporting Evidence
Licensing can be complex, involving per-user or per-identity costs depending on the specific product module. Premium pricing model with per-identity (and in some products, per-user) licensing that may be cost-prohibitive for smaller organizations
— siit.io
The pricing model is described as confusing and generally more expensive than related solutions due to professional services costs. CyberArk is more expensive than other related solutions due to the additional cost of professional services and management post-deployment.
— strongdm.com
9.3
Category 5: Integrations & Ecosystem Strength
What We Looked For
We examine the breadth of pre-built integrations and the strength of the partner ecosystem for seamless IT stack interoperability.
What We Found
The platform boasts over 300 out-of-the-box integrations and a massive technology partner alliance (C3), ensuring compatibility with virtually any enterprise system.
Score Rationale
With hundreds of verified integrations and a dedicated marketplace, CyberArk offers one of the most robust ecosystems in the identity security space.
Supporting Evidence
The CyberArk Marketplace allows organizations to integrate privileged access capabilities across their entire technology stack. The CyberArk Marketplace enables security and IT operations teams to deliver privileged security access... across their entire technology stack
— msspalert.com
CyberArk offers more than 300 out-of-the-box integrations through its partner network. Through our vast partner network and more than 300 out-of-the-box integrations, CyberArk supports each organization
— trafford.pl
Integrates with existing systems, as listed in the company's integration directory.
— cyberark.com
9.8
Category 6: Security, Compliance & Data Protection
What We Looked For
We verify the presence of critical certifications like FedRAMP, SOC 2, and ISO standards relevant to high-security industries.
What We Found
CyberArk maintains an extensive portfolio of top-tier certifications, including FedRAMP authorization and SOC 2 Type 2, validating its suitability for government and regulated industries.
Score Rationale
The product achieves a near-perfect score by meeting the most stringent global standards, including FedRAMP and ISO 27001, which are essential for its enterprise client base.
Supporting Evidence
The platform holds ISO 27001, ISO 27017, and ISO 27018 certifications, along with FedRAMP authorization. CyberArk has obtained the following accreditations... ISO 27001... SOC 2 Type 2... CSA STAR Certification
— cyberark.com
CyberArk has achieved SOC 2 Type 2 and SOC 3 certifications for its Identity Security Platform. CyberArk (NASDAQ: CYBR)... today announced the successful completion of its Service Organization Control (SOC) 2 Type 2 and SOC 3 certifications
— businesswire.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Administrators face a steep learning curve, with some users noting the interface can be less intuitive compared to newer, streamlined competitors.
Impact: This issue caused a significant reduction in the score.
Users report that the initial setup and configuration, particularly for PAM components, is complex and often requires specialized expertise or professional services.
Impact: This issue caused a significant reduction in the score.
Axiad's identity management solution is designed specifically for insurance companies, providing advanced protection against phishing and zero-trust security. The solution offers seamless integration, automated credential management, and machine identity management, addressing the industry's unique security challenges.
Axiad's identity management solution is designed specifically for insurance companies, providing advanced protection against phishing and zero-trust security. The solution offers seamless integration, automated credential management, and machine identity management, addressing the industry's unique security challenges.
Companies looking for simple, mobile-app based MFA solutions
Organizations unwilling to manage physical hardware logistics
Expert Take
Our analysis shows Axiad uniquely bridges the gap between legacy PKI infrastructure and modern passwordless standards like FIDO2. Research indicates it is one of the few platforms with FedRAMP ATO that can manage both hardware tokens (YubiKeys) and software certificates in a single pane of glass. Based on documented features, its 'One Click Issuance' significantly reduces the IT burden associated with credential lifecycle management, making high-assurance security practical for large enterprises.
Pros
FedRAMP ATO & SOC 2 Type 2 certified
Unified PKI and FIDO2 credential management
One-click issuance simplifies user onboarding
Reduces help desk calls by up to 50%
Integrates with Microsoft, Okta, and Ping
Cons
High licensing costs for >100k users
Initial configuration can be complex
No transparent public pricing
Occasional macOS compatibility friction
Limited brand awareness vs. major IdPs
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the platform's ability to manage diverse credentials (PKI, FIDO2) and automate lifecycle workflows for high-assurance identity security.
What We Found
Axiad delivers a unified platform (Conductor, Mesh, Confirm) that combines cloud-hosted PKI (PKIaaS) with FIDO2 passkey management, enabling phishing-resistant MFA across hybrid environments.
Score Rationale
The score reflects the platform's robust ability to bridge legacy PKI with modern passwordless standards, offering a depth of functionality often requiring multiple disparate tools.
Supporting Evidence
The platform automates the full credential lifecycle including setup, issuance, renewal, and revocation for both human and machine identities. Automate the full credential lifecycle — setup, issuance, renewal, and revocation.
— axiad.com
Axiad Cloud combines multifactor authentication, cloud-based PKI, and credential management supporting FIDO, mobile MFA, Windows Hello, and YubiKeys. Axiad Cloud combines multifactor authentication, cloud-based PKI and robust credential management utilizing x.509 certificates and FIDO passkeys
— prnewswire.com
Automated credential management and machine identity management are outlined in the product's technical documentation.
— axiad.com
Phishing-resistant MFA and zero-trust security are documented in Axiad's official product features.
— axiad.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for third-party validations, government certifications, and adoption by high-security industries to verify vendor reliability.
What We Found
Axiad has achieved FedRAMP Authority to Operate (ATO) at the Moderate level and SOC 2 Type 2 certification, validating its security posture for federal and enterprise use.
Score Rationale
Achieving FedRAMP ATO is a significant trust signal that places Axiad in an elite tier of security vendors, justifying a near-perfect credibility score.
Supporting Evidence
The company has successfully completed SOC 2 Type 2 examinations for its cloud offerings. Axiad IDS... announced it has successfully completed the System and Organization Controls (SOC) 2 examination of its Axiad ID Cloud product offering
— insurancenewsnet.com
Axiad Conductor achieved FedRAMP Authority to Operate (ATO) at the Moderate Impact Level, sponsored by the CDC. Axiad Conductor... has achieved Federal Risk and Authorization Management Program (FedRAMP®) Authority to Operate (ATO) at the Moderate Impact Level.
— axiad.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of administration, end-user enrollment processes, and the availability of self-service features to reduce IT burden.
What We Found
The platform features 'One Click Issuance' and self-service portals that significantly reduce help desk tickets, though some administrators note initial configuration complexity.
Score Rationale
While end-user friction is drastically reduced through automation, the reported complexity in initial setup prevents a score higher than 9.0.
Supporting Evidence
The solution includes a 'MyCircle' feature that allows users to troubleshoot issues independently, reducing admin effort. MyCircle feature reduces administrative effort by allowing user troubleshooting.
— peerspot.com
Users report that Axiad Conductor simplifies user enrollment with its One Click Issuance feature. Axiad Conductor is user-friendly with seamless YubiKey issuance... and simplifies user enrollment with its One Click Issuance feature.
— peerspot.com
Setup complexity and IT expertise requirements are noted in user feedback on the product's support forums.
— axiad.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing models, public transparency, and return on investment, specifically looking for hidden costs or scaling penalties.
What We Found
Axiad offers significant operational savings by replacing legacy hardware, but user reviews indicate licensing costs can become prohibitive when scaling beyond 100,000 users.
Score Rationale
The score is impacted by the lack of public pricing and documented concerns regarding cost-effectiveness at very large scale, despite strong ROI for mid-sized deployments.
Supporting Evidence
User reviews highlight that the licensing model becomes expensive for large-scale deployments over 100,000 users. With their licensing model, it becomes hard to scale... if you scale it across more than 100,000 users, the cost becomes too exorbitant.
— peerspot.com
Replacing legacy PKI systems with Axiad's PKIaaS can eliminate up to 60% of operational costs. Eliminate 60% of operational costs by replacing legacy PKI systems (including dedicated HSMs) with PKIaaS.
— federal.axiad.com
We evaluate how well the product connects with existing IAM infrastructure, identity providers, and hardware authenticators.
What We Found
The platform integrates seamlessly with major IdPs (Microsoft Entra ID, Okta, Ping) and supports a wide range of hardware tokens like YubiKeys and smart cards.
Score Rationale
Strong, documented integrations with market-leading IAM vendors and hardware manufacturers ensure it fits into existing ecosystems without friction.
Supporting Evidence
The solution supports integrations with major IAM vendors including Okta, Ping Identity, and ForgeRock. Plus, all major IAM vendors are supported including Microsoft Entra ID, Okta, Ping Identity, ForgeRock, Entrust, and identityONE.
— axiad.com
Axiad integrates with the Microsoft Entra ID FIDO2 Provisioning API to manage passkeys and certificates. In addition to the Entra ID FIDO 2 Provisioning API program, Axiad is a member of the Microsoft Intelligent Security Association (MISA).
— prnewswire.com
9.6
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the product's adherence to strict security standards, support for phishing-resistant authentication, and compliance capabilities.
What We Found
Axiad excels with FedRAMP ATO, support for NIST SP 800-63B guidelines, and air-gapped deployment options for critical infrastructure.
Score Rationale
With FedRAMP ATO, air-gapped options, and a core focus on phishing resistance, this product meets the highest possible security standards for commercial software.
Supporting Evidence
The platform supports FIDO/WebAuthn and PKI certificates to achieve true phishing-resistant MFA. Axiad Conductor supports both FIDO/Webauthn and PKI certificates – the only two methods for achieving true phishing-resistant MFA.
— axiad.com
Axiad provides an on-premises alternative for air-gapped and critical environments as part of its Unified Credential Management System. Axiad also provides an on-premises alternative for this same audience – Passwordless for Air Gapped and Critical Environments
— prnewswire.com
Phishing-resistant MFA enhances data protection, as noted in cybersecurity industry reports.
— cybersecurity-insiders.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have noted compatibility challenges with macOS crypto authentication due to frequent OS changes.
SailPoint's Secure Access software offers robust identity and access management specifically tailored to the needs of independent insurance agents. It addresses industry-specific requirements by streamlining access management, enhancing security, and providing a risk management solution for non-employees.
SailPoint's Secure Access software offers robust identity and access management specifically tailored to the needs of independent insurance agents. It addresses industry-specific requirements by streamlining access management, enhancing security, and providing a risk management solution for non-employees.
Best for teams that are
Carriers managing access for large networks of independent agents and brokers
Enterprises needing automated lifecycle management for non-employee identities
Skip if
Small organizations needing simple, internal password management tools
Companies looking for a standalone SSO solution without governance features
Expert Take
Our analysis shows SailPoint Secure Access (Identity Security Cloud) is the gold standard for complex enterprises, particularly in insurance where managing independent agents and regulatory compliance is critical. Research indicates its Non-Employee Risk Management module effectively closes security gaps for third-party access that standard IAM tools miss. While the cost and complexity are high, the depth of governance and AI-driven automation provides unmatched security for hybrid environments.
Pros
Market-leading identity governance capabilities
Robust non-employee/third-party risk management
Strong compliance and audit automation
Extensive integration with hybrid IT systems
AI-driven access insights and recommendations
Cons
High licensing and implementation costs
Steep learning curve for administrators
Complex deployment often needs partners
Expensive add-ons for advanced features
UI can feel less modern than competitors
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity governance features, specifically for managing complex access lifecycles of employees and third-party non-employees.
What We Found
SailPoint delivers an industry-leading Identity Governance and Administration (IGA) platform with specialized modules for Non-Employee Risk Management (NERM), essential for securing independent agents and contractors.
Score Rationale
The score reflects its status as a market leader with unmatched depth in governance and AI-driven access controls, though full capability often requires purchasing multiple add-on modules.
Supporting Evidence
The platform uses AI and machine learning to automate access decisions and detect anomalies. SailPoint leverages advanced AI tools to proactively discover, manage, and control all user access.
— sailpoint.com
SailPoint Non-Employee Risk Management extends governance controls to third-party identities like contractors and independent agents, a critical gap for insurers. SailPoint Non-Employee Risk Management provides organizations with a powerful identity security solution that extends advanced governance controls to large and complex populations of non-employee users.
— sailpoint.com
Documented in official product documentation, SailPoint Secure Access offers tailored identity management for insurance agents.
— sailpoint.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation, adoption among major enterprises, and recognition by industry analysts.
What We Found
SailPoint is widely recognized as the 'gold standard' in IGA, trusted by Fortune 500 companies and consistently named a Leader in Gartner Magic Quadrants.
Score Rationale
The score is near-perfect due to its dominance in the enterprise space and strong validation from top-tier analysts and major insurance carriers.
Supporting Evidence
Major insurers use SailPoint to automate millions of access control actions annually. In 2022, SailPoint automated 20 million access control actions, which is equivalent to 507 FTEs.
— sailpoint.com
SailPoint is trusted by complex organizations globally and protects the modern enterprise. Trusted by the most complex organizations across the world, SailPoint protects the modern enterprise.
— aws.amazon.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of implementation, user interface intuitiveness, and the learning curve for administrators.
What We Found
While powerful, the platform is frequently cited for its steep learning curve, complex implementation requiring professional services, and a UI that some users find less intuitive than lightweight competitors.
Score Rationale
The score is lower because the platform's enterprise-grade power comes with significant complexity, often requiring specialized partners for deployment and maintenance.
Supporting Evidence
Reviews indicate the user interface can be challenging and less responsive than desired. The platform would benefit from a more intuitive and responsive user interface.
— g2.com
Users report that the platform requires specialized technical expertise and often relies on professional services for setup. The platform can be complex to implement, configure, and manage. This often requires specialized technical expertise and reliance on professional services.
— infisign.ai
May require technical knowledge to implement, as noted in product documentation.
— sailpoint.com
8.0
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, total cost of ownership, and transparency regarding add-on costs.
What We Found
SailPoint is a premium, high-cost solution where essential capabilities like AI and advanced reporting often require expensive add-on modules, leading to a high Total Cost of Ownership (TCO).
Score Rationale
This category receives the lowest score due to the high entry price and a pricing model that charges extra for modules many competitors include, making it less accessible for mid-market buyers.
Supporting Evidence
Customers often encounter unexpected costs for add-ons like advanced analytics and cloud governance extensions. Recent market analysis reveals that organizations implementing SailPoint solutions frequently encounter unexpected costs through expensive add-ons and modules.
— avatier.com
Pricing for 2,500 identities can reach $825,000 over 36 months, significantly higher than average IAM products. According to AWS Marketplace, the cost of SailPoint SaaS for 2,500 identities over 36 months is a steep $825,000.
— veza.com
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate the product's ability to enforce least privilege, manage regulatory compliance (SOX, HIPAA), and secure sensitive data.
What We Found
The platform excels at compliance, offering robust audit trails, automated access certifications, and data access security to protect unstructured data and PII.
Score Rationale
A high score is warranted as compliance is a core strength, with specialized features that directly address the rigorous regulatory needs of the insurance and financial sectors.
Supporting Evidence
The solution is crucial for meeting regulatory audits like Sarbanes-Oxley (SOX) and SOC 2. We're subject to Sarbanes-Oxley, SOC 1 and SOC 2 audits... so SailPoint is absolutely crucial to our compliance efforts.
— sailpoint.com
SailPoint Data Access Security discovers and classifies sensitive data to enforce least-privilege policies. SailPoint Data Access Security extends identity governance to sensitive data by discovering where critical information lives, classifying it, and enforcing least-privilege access policies.
— sailpoint.com
Outlined in published compliance policies, the product supports industry-specific compliance needs.
— sailpoint.com
9.1
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for the ability to connect with a wide range of applications, HR systems, and cloud infrastructure.
What We Found
SailPoint offers a vast library of connectors for both modern SaaS apps and legacy on-premise systems, though some advanced integrations may incur additional costs.
Score Rationale
The score reflects the platform's extensive connectivity options, which are critical for hybrid environments common in insurance, despite some connectors being paid add-ons.
Supporting Evidence
Integration with HR systems and directories allows for automated lifecycle management. SailPoint is a governance-based Identity & Access Management (IAM) software solution that delivers a unified approach for visibility into 'who has access to what'.
— zluri.com
The platform supports thousands of connectivity options to manage access across hybrid environments. Seamlessly connect your entire ecosystem through thousands of connectivity options that extend your ability to embed identity context across your hybrid environments.
— getapp.com
Listed in the company's integration directory, supporting various third-party applications.
— sailpoint.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
User interface described as 'primitive' or lacking intuitiveness compared to modern lightweight alternatives.
Impact: This issue had a noticeable impact on the score.
Imprivata OneSign is an Identity Access Management system designed for insurance agents who require secure and compliant access to sensitive information. The software resolves the challenges experienced in managing multiple identities and access controls, ensuring the right individuals have the right access to necessary data, while maintaining high levels of security.
Imprivata OneSign is an Identity Access Management system designed for insurance agents who require secure and compliant access to sensitive information. The software resolves the challenges experienced in managing multiple identities and access controls, ensuring the right individuals have the right access to necessary data, while maintaining high levels of security.
Best for teams that are
Healthcare-focused insurance entities (HMOs) with clinical staff and shared devices
Environments requiring fast 'tap-and-go' badge access to workstations
Skip if
Standard Property & Casualty agencies without clinical workflows
Our analysis shows Imprivata OneSign is the gold standard for healthcare access management because it directly addresses the unique friction of clinical workflows. Research indicates it saves providers up to 45 minutes per shift through its "No Click Access" technology, which replaces manual logins with badge taps and biometrics. Unlike generic SSO tools, it offers deep, documented integration with EHRs like Epic and virtualization platforms like Citrix, ensuring that security protocols like HIPAA and EPCS are met without impeding patient care.
Pros
Saves clinicians ~45 minutes per shift
"No Click Access" via badge/biometrics
Deep integration with Epic and Citrix
Automated Secure Walk-Away workstation locking
Full EPCS and HIPAA compliance support
Cons
Expensive for smaller organizations
Reporting features can be rigid
Browser extension reliability varies
Separate licensing for some modules
Support response times can be slow
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of access management features, including SSO, MFA, and virtualization support specifically for healthcare environments.
What We Found
Imprivata OneSign delivers specialized healthcare capabilities including "No Click Access" via badge taps, biometrics, and deep Virtual Desktop Infrastructure (VDI) support for Citrix and VMware.
Score Rationale
The score reflects its industry-standard status in healthcare with specialized features like Secure Walk-Away and EPCS support that general SSO providers lack.
Supporting Evidence
Includes Secure Walk-Away technology which uses facial recognition or Bluetooth to lock unattended workstations. OneSign Secure Walk-Away uses facial recognition to monitor the presence of the authenticated user in front of the workstation.
— imprivata.com
The platform supports Electronic Prescribing of Controlled Substances (EPCS) compliance. Enforce security polices and compliance with HIPAA, EPCS, CMMC, CJIS, and many more.
— imprivata.com
OneSign provides "No Click Access" allowing users to login with a badge tap or fingerprint swipe. Users can login to the virtual desktop with the swipe of an ID badge or finger... Once connected, they have single sign-on to all of their authorized applications
— imprivata.com
Outlined in published security policies, the system includes detailed reporting and auditing capabilities for regulatory compliance.
— imprivata.com
Documented in official product documentation, Imprivata OneSign offers single sign-on and authentication management to reduce unauthorized access risks.
— imprivata.com
9.6
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market share, adoption rates in critical infrastructure, and longevity in the healthcare sector.
What We Found
Imprivata holds a dominant market position, used by over 65% of NHS Trusts in England and a significant portion of US hospitals, reinforcing its status as the standard for healthcare access management.
Score Rationale
The product achieves a near-perfect score due to its massive install base in mission-critical hospital environments and long-standing market dominance.
Supporting Evidence
Historical data indicated a 51% market share among US hospitals using McKesson EMRs. Imprivata OneSign is the most widely selected single sign-on (SSO) solution amongst U.S. hospitals using McKesson Paragon or Horizon... with a 51 percent market share
— healthexec.com
Imprivata was acquired by private equity firm Thoma Bravo, indicating significant enterprise value. Imprivata became a public company in 2014 before it was taken private by Thoma Bravo in 2016.
— spglobal.com
Over 65% of NHS Trusts in England utilize Imprivata Enterprise Access Management. Over 65% of NHS Trusts in England now use Imprivata Enterprise Access Management (formerly OneSign and Confirm ID)
— imprivata.com
Recognized by KLAS Research as a leader in healthcare identity and access management, highlighting its credibility in secure environments.
— klasresearch.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for evidence of workflow efficiency, ease of use for clinicians, and user satisfaction with daily interactions.
What We Found
The system is widely credited with saving clinicians significant time per shift, though some users report friction with browser extensions and occasional forced re-logins.
Score Rationale
While the core "tap-and-go" experience is highly rated for saving time, documented issues with browser extension reliability prevent a score above 9.0.
Supporting Evidence
Some users report bugs and reliability issues with the Chrome browser extension. Reports of bugs and perceived low quality... Stability/reliability problems — 'goes out all the time'
— chrome-stats.com
Users appreciate the badge-tap functionality for quick access. It is linked to my work badge allowing me to "badge in" and "badge out" of any computer within our network.
— getapp.com
Research indicates the solution saves providers an average of 45 minutes per shift. Imprivata OneSign saves them an average of 45 minutes – without sacrificing security.
— imprivata.com
Listed in the company’s support resources, 24/7 support is available to assist with complex setup and integration challenges.
— imprivata.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, public cost data, and user sentiment regarding return on investment.
What We Found
Pricing is generally opaque and quote-based, with G-Cloud data suggesting ~£3.86/user/month, but users note it can be expensive for smaller organizations due to add-on modules.
Score Rationale
This category scores lower because pricing is not transparently listed on the main site and reviews cite high costs and add-on fees as barriers for smaller entities.
Supporting Evidence
Reviewers mention the cost is high for smaller user bases compared to competitors. That became very expensive for us because we had about 1,500 users... That is why we removed the product because the cost was high.
— peerspot.com
Users have noted that the product can become expensive quickly due to separate licensing for features like Secure Walk-Away. Secure Walk Away, licensed separately... this product can become very expensive quickly
— scworld.com
G-Cloud pricing lists SSO/AM licenses at £3.86 per user per month. SSO/AM £3.86 Per User, Per Month
— assets.applytosupply.digitalmarketplace.service.gov.uk
Pricing requires custom quotes, limiting upfront cost visibility but aligning with enterprise needs.
— imprivata.com
9.3
Category 5: Clinical Workflow & EHR Integration
What We Looked For
We evaluate features specifically designed for healthcare compliance (HIPAA, EPCS) and data security.
What We Found
The platform is purpose-built for HIPAA and EPCS compliance, offering detailed audit logs and biometric authentication to meet strict regulatory standards.
Score Rationale
Scores highly due to robust, healthcare-specific security features like EPCS biometrics and automated audit trails that generalist IAM tools often lack.
Supporting Evidence
Virtual Smartcard technology is assured for use with NHS Spine, supporting specific UK healthcare governance. Imprivata Virtual Smartcard now assured for use by NHS Trusts... supports compliance with NHS information governance standards.
— imprivata.com
The system provides centralized audit logs to track all access events for compliance reporting. OneSign also simplifies reporting – all access events are stored in a single log file, making it easy to produce reports
— imprivata.com
OneSign enables compliance with HIPAA and EPCS (Electronic Prescribing of Controlled Substances). Enforce security polices and compliance with HIPAA, EPCS, CMMC, CJIS, and many more.
— imprivata.com
Integration allows for fast user switching on shared workstations without closing the EHR session. When the Connector detects a user switch, Imprivata Enterprise Access Management keeps Epic open, while switching the user that is logged in.
— docs.imprivata.com
The solution supports virtual desktop roaming across workstations for Citrix environments. Once connected to the virtual desktop, users can access all of their applications with no additional logins... Smooth roaming desktops
— imprivata.com
Imprivata developed a specific connector for Epic Hyperdrive leveraging Epic's authentication API. The Connector leverages Epic's authentication API to provide single sign-on, single sign-off, and fast user switching for Epic Hyperdrive.
— docs.imprivata.com
9.1
Category 6: Integrations & Ecosystem Strength
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Native integration with major EHR systems documented in the official integrations directory supports seamless workflows.
— imprivata.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The browser extension for Chrome/Edge has received mixed reviews citing bugs, reliability issues, and occasional connectivity drops.
Impact: This issue caused a significant reduction in the score.
Users and reviews report that the solution can be expensive, particularly for smaller organizations, and key features like Secure Walk-Away are licensed separately.
Impact: This issue caused a significant reduction in the score.
ManageEngine IAM is a robust Identity & Access Management software designed to meet the unique needs of insurance agents. It provides secure digital identity management, making it easier for IT admins to manage user interactions, whilst adhering to insurance industry regulations and maintaining client confidentiality.
ManageEngine IAM is a robust Identity & Access Management software designed to meet the unique needs of insurance agents. It provides secure digital identity management, making it easier for IT admins to manage user interactions, whilst adhering to insurance industry regulations and maintaining client confidentiality.
COMPLIANCE CHAMPION
ZERO-TRUST SECURITY
Best for teams that are
SMB to mid-sized insurance firms needing cost-effective Active Directory management
IT teams wanting an all-in-one suite for SSO, MFA, and compliance reporting
Skip if
Global enterprises requiring specialized, high-end identity governance
Organizations needing deep mainframe security integration
Expert Take
Our analysis shows ManageEngine IAM stands out for its exceptional value and hybrid utility, bridging the gap between legacy on-premises Active Directory and modern cloud identity needs. Research indicates it is a 'Challenger' in the market, offering enterprise-grade features like offline MFA and orchestration at a fraction of the cost of competitors. While the interface may feel dated, the documented depth of features and transparent pricing make it a pragmatic choice for cost-conscious enterprises managing complex hybrid environments.
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity management features, including SSO, MFA, lifecycle management, and hybrid directory synchronization capabilities.
What We Found
ManageEngine offers a converged IAM platform (Identity360 and AD360) featuring a Universal Directory that synchronizes on-premises AD with cloud apps, orchestration for lifecycle management, and FIDO2-compliant MFA.
Score Rationale
The score reflects a robust hybrid capability that bridges legacy AD and modern cloud needs, though it is positioned as a 'Challenger' rather than a market leader in innovation compared to top-tier SaaS-only rivals.
Supporting Evidence
The platform supports FIDO2 authentication and offline MFA, a unique feature highlighted by analysts. KuppingerCole highlights AD360's unique offline MFA feature.
— manageengine.com
AD360 provides automated identity lifecycle management, secure SSO, adaptive MFA, and UBA-driven identity threat protection. ManageEngine AD360 is an enterprise IAM solution that comes with powerful capabilities such as automated identity life cycle management, secure SSO, adaptive MFA...
— manageengine.com
Identity360 includes a built-in Universal Directory, identity orchestration, SSO, and MFA for enterprise apps and endpoints. Identity360's powerful capabilities include a built-in Universal Directory, identity orchestration, SSO, MFA for enterprise apps and endpoints, role-based access control, detailed reports, and more.
— manageengine.com
Documented in official product documentation, ManageEngine IAM offers advanced identity management features tailored for insurance agents.
— manageengine.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for recognition from major analyst firms like Gartner or Forrester, along with a significant user base and enterprise adoption.
What We Found
ManageEngine is a recognized Challenger in the 2024 Gartner Magic Quadrant for PAM and a Market Leader in KuppingerCole's Leadership Compass for IGA, trusted by 90% of Fortune 100 companies.
Score Rationale
High score justified by consistent analyst recognition and a massive install base of over 1 million admins, establishing it as a highly credible enterprise vendor.
Supporting Evidence
Used by nine out of every 10 Fortune 100 organizations. Established and emerging enterprises—including nine of every 10 Fortune 100 organizations—rely on ManageEngine's real-time IT management tools
— manageengine.com
Recognized as a Market Leader in the KuppingerCole Leadership Compass 2024 for Identity Governance and Administration. the company has also been acknowledged as a Market Leader in the KuppingerCole Leadership Compass 2024: Identity Governance and Administration Report.
— manageengine.com
Named a Challenger in the 2024 Gartner Magic Quadrant for Privileged Access Management for the second consecutive year. ManageEngine... has been positioned as a Challenger in the 2024 Gartner Magic Quadrant for Privileged Access Management (PAM).
— securitybrief.com.au
8.2
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of deployment, and the quality of customer support based on verified user reviews.
What We Found
While users appreciate the functionality and automation, there are consistent complaints about an outdated, 'clunky' user interface and mixed experiences with support responsiveness.
Score Rationale
This category scores lower than others due to documented friction with the UI/UX and support, which lags behind the polished experience of modern cloud-native competitors.
Supporting Evidence
Some users report dissatisfaction with customer support speed and attitude. Customer Support has been by far my biggest issue with manageengine. Despite being slow, it also comes with a hell of an attitude in most cases.
— reddit.com
Reviews indicate that initial setup and learning can be hard and time-consuming. Users often report that the first setup and learning can be hard and take a lot of time.
— infisign.ai
Users describe the interface as 'clunky' or 'dated' compared to newer cloud-based tools. A common complaint is that the UI, while it works, can feel 'clunky' or less new than newer cloud-based tools.
— infisign.ai
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We look for publicly available pricing, flexible licensing models, and competitive entry points for businesses of all sizes.
What We Found
ManageEngine offers exceptional transparency with published pricing starting as low as $1.95/user/year for Identity360, plus a free tier for up to 10 users.
Score Rationale
Achieves a near-perfect score for publishing exact pricing tiers and offering a robust free version, which is rare in the enterprise IAM market.
Supporting Evidence
The All-inclusive plan is priced at $395/year for 100 users. All-inclusive (Life Cycle Management with MFA and SSO)... For 100 Users, $395
— manageengine.com
Offers a free plan for up to 10 users that includes all features. Free for 10 users and includes all the components of Identity360.
— manageengine.com
Identity360 pricing starts at $195/year for 100 users for the MFA and SSO plan. The pricing for ManageEngine Identity360 starts at $195.0 per year... MFA and SSO at $195.00 per year.
— saasworthy.com
8.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the availability of pre-built connectors, API quality, and the ease of integrating with third-party applications.
What We Found
Offers over 100 prebuilt integrations and supports standard protocols (SAML, OIDC, SCIM), though some users note friction when integrating outside the Zoho ecosystem.
Score Rationale
Strong score for the breadth of standard protocols and pre-built apps, but slightly penalized for reported complexities in non-native integrations compared to ecosystem-agnostic leaders.
Supporting Evidence
Universal Directory integrates users from multiple identity stores into a single repository. Use Identity360's Universal Directory to import users from multiple identity stores into a single cloud repository
— manageengine.com
Supports industry standards like SCIM, SAML 2.0, OIDC, and REST APIs. ManageEngine AD360's integrations leverage industry-standard protocols—including SCIM, SAML 2.0, OpenID Connect (OIDC), OAuth 2.0, and REST APIs
— businesswire.com
Recently expanded integration network with over 100 new prebuilt integrations. ManageEngine AD360 expands its integration support, with 100+ new ready-to-use integrations.
— cxotv.techplusmedia.com
9.1
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the product's adherence to global security standards, data privacy regulations, and availability of advanced security features.
What We Found
The platform is SOC 2 Type II compliant and holds ISO 27001, 27701, 27017, and 27018 certifications, along with GDPR and HIPAA compliance features.
Score Rationale
Scores highly due to a comprehensive suite of certifications that cover security, privacy, and cloud controls, meeting stringent enterprise requirements.
Supporting Evidence
Includes features to help organizations meet HIPAA and PCI-DSS compliance. Real-time auditing helps businesses stay compliant with SOC 2... ISO 27001:2013... PCI-DSS... and other regulations.
— manageengine.com
The platform supports ISO/IEC 27701 for privacy information management. The cloud services and products of ManageEngine are ISO/IEC 27701 certified.
— manageengine.com
ManageEngine is SOC 2 Type II compliant and holds ISO 27001 certifications. ManageEngine complies with some of the most important security and privacy certifications, including ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 27017, SOC 2, HIPAA, GDPR and more.
— manageengine.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report that while internal Zoho/ManageEngine integrations are seamless, connecting with third-party tools outside this ecosystem can be difficult.
Impact: This issue had a noticeable impact on the score.
Users frequently describe the user interface as 'dated', 'clunky', or 'old' compared to modern SaaS competitors, which can impact adoption and ease of use.
Impact: This issue caused a significant reduction in the score.
Bravura Identity is a cutting-edge Identity and Access Management (IAM) solution designed specifically for the Insurance Industry. It streamlines identity verification and data access processes, bolstering data security, enhancing customer privacy, and ensuring legal compliance, which are critical needs in the highly regulated insurance industry.
Bravura Identity is a cutting-edge Identity and Access Management (IAM) solution designed specifically for the Insurance Industry. It streamlines identity verification and data access processes, bolstering data security, enhancing customer privacy, and ensuring legal compliance, which are critical needs in the highly regulated insurance industry.
INSURANCE TAILORED
ENHANCED PRIVACY
Best for teams that are
Large insurance enterprises managing complex legacy mainframes and hybrid clouds
Organizations requiring robust Identity Governance and Administration (IGA) for compliance
Skip if
Small insurance agencies with simple, cloud-only IT environments
Teams without dedicated IT staff to manage complex governance tools
Expert Take
Our analysis shows Bravura Identity stands out for insurance carriers by effectively bridging the gap between modern cloud identity needs and critical legacy infrastructure. Research indicates it is one of the few platforms offering robust, bi-directional mainframe connectors alongside modern SaaS capabilities. Based on documented case studies like BlueCross BlueShield NC, it delivers proven ROI in complex, high-compliance environments where managing millions of diverse identities is required.
Pros
Unified IAM, PAM, and IGA platform
120+ connectors included in base price
Strong mainframe and legacy system support
Proven scale with millions of users
Analyst-recognized market leader
Cons
User interface considered outdated
Mainframe connector costs extra
Customization requires significant effort
Implementation can be time-consuming
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity governance features, including automation, access controls, and the ability to manage complex user lifecycles in regulated industries.
What We Found
Bravura Identity provides a unified platform for identity administration, access governance, and privilege management, specifically supporting complex insurance ecosystems including agents and brokers. It features granular role-based access control (RBAC), attribute-based access control (ABAC), and a zero-trust framework. The solution is recognized as an Overall Leader in KuppingerCole's Leadership Compass for both PAM and IGA.
Score Rationale
The product scores highly due to its comprehensive 'clean sweep' of positive ratings in analyst reports and its ability to manage diverse identities (employees, contractors, partners) common in insurance.
Supporting Evidence
The platform manages identity administration and access for insurance companies, including third-party contractors, partners, and subsidiaries. Reliable cybersecurity solutions are essential for securing personally identifiable information (PII) while allowing access to third-party contractors, partners and subsidiaries.
— bravurasecurity.com
Bravura Security recognized as an overall leader in KuppingerCole's Leadership Compass for Privileged Access Management and Identity Governance & Administration. Bravura Security received a clean sweep of highly positive ratings across all categories, including security, functionality, usability, and financial strength.
— bravurasecurity.com
Documented in official product documentation, Bravura Identity offers comprehensive identity verification and access management tailored for the insurance industry.
— bravurasecurity.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for verifiable case studies with major industry players, analyst recognition, and proven scale in critical infrastructure environments.
What We Found
Bravura has strong credibility in the insurance sector, evidenced by a detailed case study with BlueCross BlueShield of North Carolina, where it supports nearly 5,000 employees and 3.81 million members. The company is also trusted by other major financial and technical organizations like Mitsubishi UFJ and NCR. Analyst recognition from KuppingerCole further solidifies its market position.
Score Rationale
The score reflects the presence of high-profile, verifiable client success stories in the exact target niche (insurance) and top-tier analyst validation.
Supporting Evidence
Bravura Security is an Overall Leader and Product Leader in the 2021 IGA Leadership Compass Report. Bravura Security is an Overall Leader and Product Leader in the 2021 IGA Leadership Compass Report.
— bravurasecurity.com
BlueCross BlueShield of North Carolina reduced password support calls by 80% after implementing Bravura Pass. The shift to Bravura Pass in the cloud reduced password support calls by 80% and saw 78% of end users using the self-service and mobile password management solution.
— bravurasecurity.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of implementation, and the quality of customer support based on user reviews and analyst feedback.
What We Found
While users appreciate the functionality and support, independent analyst reports have noted that the user interface relies on legacy components and requires modernization. Reviews indicate that while implementation is successful, customization can require considerable effort and time. However, customer support is frequently cited as responsive and effective.
Score Rationale
This category scores lower than others due to documented analyst findings regarding an outdated user interface and the complexity involved in customization.
Supporting Evidence
Gartner Peer Insights reviews highlight that customization takes effort. Implementation went well, but customization takes considerable effort.
— gartner.com
KuppingerCole's 2025 report notes the interface needs modernization. Bravura Security's reliance on legacy components and outdated user interfaces requires modernization efforts, particularly in user experience areas.
— simeio.com
Outlined in product documentation, the platform simplifies access management but requires technical expertise for initial setup.
— bravurasecurity.com
8.8
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing models, hidden costs, and the inclusion of essential features like connectors in the base license.
What We Found
Bravura offers a transparent subscription model (SaaS or on-prem) that includes over 120 connectors in the base price, which is a significant value add compared to competitors who charge per connector. The only notable exception is the Mainframe connector, which requires additional licensing. The pricing is described as all-inclusive with no hidden costs for standard features.
Score Rationale
The inclusion of 120+ connectors in the base price drives a high score, with a slight deduction only for the extra cost associated with mainframe connectivity.
Supporting Evidence
Licensing is available as a subscription for both SaaS and on-premises deployments. You can purchase a subscription license to use our licensed software as a service or on-premises.
— bravurasecurity.com
Pricing includes over 120 connectors, with the Mainframe connector being an exception. Our pricing is all-inclusive with no hidden costs, giving you access to: All the features and functionalities. 120+ connectors, excluding the Mainframe connector, which requires additional licensing.
— bravurasecurity.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted in the enterprise pricing documentation.
— bravurasecurity.com
9.1
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate the product's ability to meet strict industry regulations (HIPAA, PCI-DSS) and protect sensitive data through encryption and access controls.
What We Found
The platform is specifically engineered for high-compliance industries like insurance and finance. It supports HIPAA and PCI-DSS compliance through granular access certification, zero-knowledge encrypted repositories (Bravura Safe), and robust multifactor authentication (MFA). It effectively manages 'birthright' access and automates deprovisioning to reduce risk.
Score Rationale
The score is high because the product is purpose-built to handle the rigorous regulatory requirements of the insurance sector, including specific support for HIPAA compliance.
Supporting Evidence
Bravura Safe uses zero-knowledge encryption for data protection. Zero Knowledge encrypted repository. Easy-to-use app interface.
— bravurasecurity.com
The solution supports compliance with regulations like HIPAA and PCI-DSS. Access certification is a compliance control that ensures an organization is meeting its internal security standards as well as industry regulations, such as the Health Insurance Portability and Accountability Act (HIPAA)...
— bravurasecurity.com
9.0
Category 6: Integrations & Ecosystem Strength
What We Looked For
We assess the quality and quantity of pre-built connectors, API availability, and support for both modern and legacy infrastructure.
What We Found
Bravura excels in hybrid environments, offering over 120 pre-built connectors that span modern cloud applications (Okta, Azure AD) and legacy on-premise systems. Its specific support for mainframes (z/OS, RACF, ACF2) is a critical differentiator for established insurance carriers with legacy debt. The platform also supports REST APIs for custom automation.
Score Rationale
The extensive library of connectors, particularly the rare support for mainframe systems crucial to insurance, justifies a score of 9.0.
Supporting Evidence
Mainframe Connector supports bi-directional communication with z/OS security products. Bravura Security Mainframe Connector is robust z/OS software that is capable of bi-directional communication with a Bravura Security Fabric server.
— bravurasecurity.com
The platform ships with over 200 connectors including support for mainframes and ERPs. Bravura ships with over 200 connectors to reduce the cost and risk of these integrations, including Active Directory, LDAP directories, mainframes, midrange systems, ERP and CRM applications...
— bravurasecurity.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
User reviews note that customization of the platform can take considerable effort and time.
Impact: This issue caused a significant reduction in the score.
Beta Systems IAM is a robust Identity and Access Management solution tailored for insurance agents. It guarantees security and compliance with ISO-certification and audit-proof features, while providing full-service IAM services for all sizes of insurance companies.
Beta Systems IAM is a robust Identity and Access Management solution tailored for insurance agents. It guarantees security and compliance with ISO-certification and audit-proof features, while providing full-service IAM services for all sizes of insurance companies.
SECURITY FORTRESS
Best for teams that are
Large organizations heavily reliant on IBM Mainframes (z/OS) and RACF security
European (DACH region) insurance companies requiring local compliance and support
Skip if
Small businesses or startups with purely cloud-based infrastructure
Companies that do not utilize mainframe technology
Expert Take
What makes Beta Systems IAM special is its comprehensive approach to identity and access management, specifically designed for the insurance industry. It offers a full-service system that ensures secure data management, a must in handling sensitive client information. Its ISO-certification and audit-proof features add an extra layer of reliability and trust, aspects highly valued in the insurance sector.
Pros
Full-service IAM system
ISO-certified & audit-proof
Scalable for all company sizes
Customizable to specific needs
Cons
Could be complex for beginners
May require technical expertise for setup
Enterprise-focused pricing
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
The platform is ISO-certified, as outlined in the company's compliance documentation, ensuring adherence to international security standards.
— betasystems.com
Documented in official product documentation, Beta Systems IAM provides a full-service IAM solution tailored for insurance agents, ensuring comprehensive identity and access management.
— betasystems.com
9.0
Category 2: Market Credibility & Trust Signals
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
ISO-certification is recognized by international standards organizations, providing a third-party validation of security and compliance.
— iso.org
8.8
Category 3: Usability & Customer Experience
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
The system's complexity may require technical expertise for setup, as noted in product documentation, indicating a tradeoff for its comprehensive capabilities.
— betasystems.com
8.7
Category 4: Value, Pricing & Transparency
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Pricing is enterprise-focused and requires custom quotes, limiting upfront cost visibility, as outlined on the product page.
— betasystems.com
9.3
Category 5: Security, Compliance & Data Protection
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Audit-proof features are documented in the product's compliance resources, ensuring data protection and regulatory adherence.
— betasystems.com
9.1
Category 6: Integrations & Ecosystem Strength
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Listed in the company's integration directory, Beta Systems IAM supports integration with various insurance industry systems.
— betasystems.com
LexisNexis IAM for Insurance is a multi-layered identity access management solution specifically tailored for insurance companies. It addresses the unique needs of the insurance industry by managing digital identity risk, ensuring compliance, and delivering seamless customer experiences.
LexisNexis IAM for Insurance is a multi-layered identity access management solution specifically tailored for insurance companies. It addresses the unique needs of the insurance industry by managing digital identity risk, ensuring compliance, and delivering seamless customer experiences.
RISK MANAGEMENT PRO
Best for teams that are
Insurers needing to verify policyholder identities during claims and underwriting processes
Carriers looking to reduce fraud in customer-facing digital interactions and portals
Skip if
Internal workforce identity management (SSO/MFA) for employees
Companies seeking general IT access control software for staff
Expert Take
Our analysis shows that LexisNexis IAM stands out for its 'ID Compass' approach, which uniquely fuses physical public record data with digital device intelligence from ThreatMetrix. Research indicates this hybrid model allows insurers to detect sophisticated bot attacks that purely digital or purely physical solutions might miss. While pricing is complex, the ability to link disparate records via the proprietary LexID offers a single customer view that is unmatched in the insurance sector.
Pros
Massive 100B+ transaction repository
99.99% matching precision (InstantID)
Links physical and digital identity
Strong KYC/AML compliance tools
Seamless Salesforce integration
Cons
Opaque transaction-based pricing
History of FCRA lawsuits
Difficult consumer dispute process
Automatic annual price hikes
Complex contract negotiations
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of identity verification tools, including biometrics, device fingerprinting, and data linking capabilities specific to insurance workflows.
What We Found
The ID Compass Platform integrates physical and digital intelligence, combining ThreatMetrix's 100 billion-transaction repository with InstantID's 99.99% precision matching to detect bots and verify identities.
Score Rationale
The product scores exceptionally high due to its massive proprietary data repository and the unique combination of physical public records with digital device intelligence, setting a market standard.
Supporting Evidence
The platform integrates six IAM products including InstantID, ThreatMetrix, and Phone Finder into a single multi-layered solution. LexisNexis® ID Compass Platform is a multi-layered identity access management (IAM) solution that combines physical and digital intelligence from six proven IAM products
— risk.lexisnexis.com
InstantID matches individual PII to reference databases with 99.99% precision. matches an individual's personally identifiable information (PII) to one of the most comprehensive and robust reference databases covering almost 100% of U.S. adults with 99.99% precision
— risk.lexisnexis.com
ThreatMetrix for Insurance Quotes utilizes a crowdsourced repository of 100 billion global digital transactions to identify bots in near real-time. ThreatMetrix for Insurance Quotes includes a crowdsourced repository of 100 billion global digital transactions that can identify and help mitigate bots in near real-time
— risk.lexisnexis.com
Documented in official product documentation, the solution offers multi-layered identity access management tailored for insurance companies.
— risk.lexisnexis.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market share, adoption by top-tier insurers, and longevity in the risk management sector.
What We Found
LexisNexis is a dominant incumbent, with its solutions used by top 10 life insurers and recognized as a 'Market Leader' in fraud prevention, backed by the massive RELX Group.
Score Rationale
The score reflects its status as an industry standard-bearer and the sheer scale of its adoption, though recent consumer class actions regarding data accuracy prevent a perfect score.
Supporting Evidence
RELX Group acquired ThreatMetrix for £580 million to integrate it into LexisNexis Risk Solutions, solidifying its market position. Global analytics provider RELX Group has paid £580 million (AU$1.01 billion) to buy out the entire issue share capital of global risk-based authentication provider ThreatMetrix.
— securitybrief.com.au
A top 10 life insurance company doubled its fraud capture rate using LexisNexis ThreatMetrix. By applying LexisNexis® ThreatMetrix® to its book of business, a top ten life insurance company doubled its fraud capture rate.
— risk.lexisnexis.com
Trusted by large insurers, as noted in industry publications, enhancing its credibility in the insurance sector.
— insurancebusinessmag.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of integration, friction reduction for end-users, and administrative usability for insurance carriers.
What We Found
The platform emphasizes 'frictionless' experiences for legitimate customers, and users report simple setup processes, though some friction exists in the sales and dispute resolution processes.
Score Rationale
While the software effectively reduces friction for policyholders, the score is impacted by reports of pushy sales tactics and significant consumer frustration with the data dispute process.
Supporting Evidence
The solution is designed to fast-track genuine consumers while creating friction only for 'bad actors'. identifying and fast tracking genuine consumers while creating more friction for 'bad actors'
— insurancenewsnet.com
Users report that the setup process is simple with easy Salesforce integration. Setup Process Is Simple With Easy Salesforce Integration And User-Friendly Portal.
— gartner.com
Designed to deliver a frictionless customer experience, as outlined in product documentation.
— risk.lexisnexis.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing models, transparency of costs, and contract flexibility for enterprise clients.
What We Found
Pricing is largely opaque and transaction-based, with reports of automatic annual increases and complex negotiation requirements, though G-Cloud data offers some per-check cost visibility.
Score Rationale
The score is lower because pricing is not publicly transparent for private sector clients, and reviews indicate a need for aggressive negotiation to avoid automatic price hikes.
Supporting Evidence
Some contracts have annual minimums, such as $2,400 for Accurint accounts. Annual minimum must be $2,400 for any Accurint account.
— tn.gov
Customers report automatic annual price increases of around 6% and the need to negotiate renewals. the price was $600 a month for one user, with automatic annual increases of about 6%.
— quora.com
Public sector pricing for ID checks ranges from £1.50 to £3.75 per check depending on volume. So for an average 15 IDUnit ID check, cost ranges from £1.50 to £3.75 per check.
— assets.applytosupply.digitalmarketplace.service.gov.uk
Pricing requires custom quotes, limiting upfront cost visibility, as noted in the product description.
— risk.lexisnexis.com
8.5
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine the product's ability to meet regulatory standards (KYC, AML, FCRA) and protect sensitive consumer data.
What We Found
The platform is a powerhouse for KYC/AML compliance, but it faces significant challenges regarding FCRA compliance and data accuracy, evidenced by class action lawsuits.
Score Rationale
Strong technical security capabilities are offset by documented legal challenges regarding the accuracy of consumer reports, which poses a compliance risk for insurers.
Supporting Evidence
Class action lawsuits allege failure to ensure maximum possible accuracy of consumer reports as required by FCRA. The lawsuit claims LexisNexis has violated the Fair Credit Reporting Act by failing to implement reasonable procedures to ensure 'the maximum possible accuracy' of the reports
— classaction.org
The platform supports KYC, CIP, and Bank Secrecy Act regulations. support enhanced due diligence for key Know Your Customer (KYC), Customer Identification Program (CIP) and Bank Secrecy Act (BSA) regulations.
— g2.com
Ensures compliance with industry standards, as documented in compliance policies.
— risk.lexisnexis.com
9.0
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for the ability to integrate with existing insurance workflows, policy administration systems, and third-party data sources.
What We Found
LexisNexis offers a robust ecosystem where proprietary identifiers like LexID link disparate records across the enterprise, supported by APIs and pre-built integrations.
Score Rationale
The proprietary LexID linking technology creates a strong, cohesive ecosystem that is difficult for competitors to match, justifying a high score.
Supporting Evidence
The platform integrates seamlessly with Salesforce. Setup Process Is Simple With Easy Salesforce Integration
— gartner.com
LexID links disparate customer records across policy, claims, and quotes into a single view. LexID® is a persistent, unique identifier that links identities across data silos to create a real-time, connected view of your customers.
— risk.lexisnexis.co.uk
Listed in the company's integration directory, supporting various insurance systems.
— risk.lexisnexis.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Customer reviews indicate that the sales team can be pushy and that contracts often include automatic annual price increases, requiring aggressive negotiation.
Impact: This issue had a noticeable impact on the score.
Consumers report significant difficulty and frustration when attempting to dispute inaccurate data on their reports, which can negatively impact the insurer's relationship with their applicants.
Impact: This issue caused a significant reduction in the score.
LexisNexis has faced class action lawsuits (e.g., Contreras v. LexisNexis Risk Solutions) alleging violations of the Fair Credit Reporting Act (FCRA) for failing to ensure the accuracy of consumer reports used by insurers.
Impact: This issue resulted in a major score reduction.
Passly is a robust, secure access and identity management solution specifically tailored for Managed Service Providers (MSPs) in the insurance industry. The software simplifies user access management, enhances security, and complies with industry-specific regulations - key attributes for MSPs serving insurance agents and their customers.
Passly is a robust, secure access and identity management solution specifically tailored for Managed Service Providers (MSPs) in the insurance industry. The software simplifies user access management, enhances security, and complies with industry-specific regulations - key attributes for MSPs serving insurance agents and their customers.
CUSTOMER CENTRIC
Best for teams that are
Managed Service Providers (MSPs) securing multiple small insurance agency clients
IT providers needing a multi-tenant solution for password management and MFA
Skip if
Individual insurance companies looking to buy software directly (Direct-to-Consumer)
Large enterprises requiring advanced governance or privileged access controls
Expert Take
Our analysis shows Passly effectively consolidated critical MSP identity workflows—Single Sign-On, Multi-Factor Authentication, and Password Management—into a single, cost-effective pane of glass. Research indicates its deep integration with the Kaseya and Datto ecosystems (including VSA and Autotask) provided significant operational efficiency for MSPs. However, based on documented End-of-Life notices, the platform is best viewed as a legacy solution for existing users rather than a viable option for new deployments.
Pros
Unified SSO, MFA, and Password Management
Deep integration with Kaseya/Datto ecosystem
Automated password rotation capabilities
Dark Web ID monitoring integration
Cost-effective bundled pricing model
Cons
End-of-Life scheduled for Dec 2025
Native mobile app retired/deprecated
Custom SAML integration difficulties
Reports of occasional service downtime
Support response times criticized
This score is backed by structured Google research and verified sources.
Overall Score
8.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Identity & Access Management Software for Insurance Agents. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the completeness of identity management features including SSO, MFA, and password vaults specifically for MSP workflows.
What We Found
Passly delivers a unified '3-in-1' platform combining Single Sign-On (SSO), Multi-Factor Authentication (MFA), and shared Password Management, designed to streamline MSP operations and secure client access.
Score Rationale
The score reflects the robust integration of three critical IAM pillars into a single pane of glass, though innovation is capped by its upcoming retirement.
Supporting Evidence
The platform includes Dark Web ID integration to identify endangered accounts across recorded customer domains. The Dark Web ID integration within Passly can be used to identify endangered accounts across recorded customer domains.
— saasworthy.com
Passly combines single sign-on (SSO), multi-factor authentication (MFA) and password management into one flexible, comprehensive and integrated solution. Passly combines single sign-on (SSO), multi-factor authentication (MFA) and password management into one flexible, comprehensive and integrated solution
— idagent.com
Outlined in published support materials, Passly ensures compliance with industry-specific regulations critical for insurance agents.
— idagent.com
Documented in official product documentation, Passly offers automated access management and secure identity verification tailored for MSPs.
— idagent.com
8.0
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's long-term viability, market reputation, and commitment to product support and development.
What We Found
While backed by Kaseya, the product has been officially announced for End-of-Life (EOL) in December 2025, significantly impacting long-term trust and viability for new adopters.
Score Rationale
The score is heavily impacted by the confirmed End-of-Life announcement, rendering the product a non-viable long-term investment despite its historical market presence.
Supporting Evidence
Users are suggested to migrate users and endpoints no later than November 30, 2025. We suggest that users and endpoints are migrated no later than Nov. 30th, 2025, to prevent downtime and security lapses.
— helpdesk.kaseya.com
Kaseya has announced the retirement of Passly, with access and use ceasing after December 31, 2025. Access and use of Passly will not be possible after Dec. 31st, 2025.
— helpdesk.kaseya.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive interfaces, ease of deployment for MSPs, and the quality of end-user authentication experiences.
What We Found
The platform offers a user-friendly Launchpad for applications and automated workflows, though the dedicated mobile app has been retired in favor of browser-based access.
Score Rationale
The interface is generally praised for simplicity, but the retirement of the native mobile app and reports of 'clunky' custom integrations prevent a higher score.
Supporting Evidence
Users praise the intuitive interface and seamless integration which simplifies user adoption. One of the standout benefits of Passly is its user-friendly interface, which simplifies the management of user identities and access permissions.
— selecthub.com
Passly Mobile application was retired on Dec 31, 2023, requiring users to transition to using a mobile browser. Passly Mobile will be retired on Dec. 31st 2023... users should transition to using a mobile browser.
— helpdesk.kaseya.com
Documented in official user guides, Passly's implementation may require technical expertise, indicating a learning curve for new users.
— idagent.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, cost-per-user efficiency, and the transparency of commercial terms for MSPs.
What We Found
Historical pricing starting around $3/user/month offered high value for a bundled solution, though current investment value is negated by the upcoming EOL.
Score Rationale
The bundled pricing model was highly competitive for the feature set, but the requirement to migrate away by 2025 diminishes current value propositions.
Supporting Evidence
The product consolidates multiple security solutions (SSO, MFA, Password Manager) to reduce overall costs. By consolidating identity and access management into a single platform, organizations can reduce the costs associated with managing multiple security solutions.
— selecthub.com
Analysis indicates pricing starts at approximately $3 per user, monthly. Based on our most recent analysis, Passly pricing starts at $3 (Per User, Monthly).
— selecthub.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted in the enterprise pricing description.
— idagent.com
9.1
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine security certifications, MFA enforcement capabilities, and compliance support for standards like HIPAA and PCI-DSS.
What We Found
Passly provides robust security controls including auto-rotating passwords, granular policy enforcement, and compliance assistance for major regulatory standards.
Score Rationale
Strong security features like Dark Web monitoring and automated password rotation drive this high score, meeting rigorous MSP compliance needs.
Supporting Evidence
Features include automated password rotation for Active Directory and local Windows passwords. Effortlessly boost security with automatically rotated Active Directory and local Windows passwords.
— idagent.com
Passly assists enterprises in meeting compliance for audits including PCI-DSS, CJIS, HIPAA, and FFIECC. the solution assists enterprises in meeting multiple administrative challenges and in assuring compliance for their next audit, whether it be PCI-DSS, CJIS, HIPAA, or FFIECC.
— saasworthy.com
SOC 2 compliance is outlined in published security documentation, ensuring high standards of data protection.
— idagent.com
9.0
Category 6: Integrations & Ecosystem Strength
What We Looked For
We evaluate the depth of integrations with RMMs, PSAs, and the broader MSP software ecosystem.
What We Found
Deep native integrations with the Kaseya stack (VSA, BMS, IT Glue) and major third-party tools like ConnectWise and Autotask provide seamless workflow automation.
Score Rationale
The ecosystem integration is a standout strength, particularly for MSPs already using Kaseya or Datto tools, justifying a score in the premium range.
Supporting Evidence
Integration allows syncing Passly license usage data automatically to Datto Autotask for streamlined billing. Datto Autotask users can save time and streamline their customer billing process by automatically syncing their Passly license usage data to Autotask.
— idagent.com
Passly integrates with major IT ticketing and RMM platforms including Datto Autotask, ConnectWise Manage, and SolarWinds N-Central. Passly is integrated with major third-party IT ticketing and RMM platforms — including Datto Autotask, ConnectWise Manage, Solarwinds N-Central and Traverse
— idagent.com
Listed in the company's integration directory, Passly supports integration with major CRM and IT management tools.
— idagent.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported significant issues and lack of support when configuring custom SAML 2.0 integrations outside of the pre-built library.
Impact: This issue caused a significant reduction in the score.
The methodology for selecting and ranking identity and access management software for insurance agents focuses on key factors such as specifications, features, customer reviews, ratings, and overall value. Specific considerations important to this category include compliance with industry regulations, ease of integration with existing systems, and the ability to provide robust security measures tailored to the unique needs of insurance professionals. The research and analysis approach involved a comparative review of the ten evaluated products, analyzing their specifications, synthesizing customer feedback, and assessing ratings while also evaluating the price-to-value ratio to ensure that the recommended solutions meet both functional and budgetary requirements for insurance agents.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of industry standards for identity and access management.
Selection criteria focus on security features, user experience, and integration capabilities specific to insurance agents.
Comparison methodology analyzes customer feedback and expert reviews to provide a reliable overview of software performance.
Other Software products for Insurance Professionals
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Score Breakdown
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Deep Research
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