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Top-Rated Customer Feedback & Survey Tools for Staffing Agencies 2025 - 15 Best Picks

Albert Richer
Curated by :
Albert Richer
Updated Nov 21, 2025

This guide connects to a larger category — explore the full Customer Feedback & Survey Tools listings.

Customer Feedback & Survey Tools for Staffing Agencies
Albert Richer

Finding the Right Fit: Customer Feedback Tools That Staffing Agencies Should Consider When it comes to customer feedback and survey tools, staffing agencies face a unique set of challenges. Market research indicates that many agencies prioritize user-friendly interfaces and robust reporting features. Finding the Right Fit: Customer Feedback Tools That Staffing Agencies Should Consider When it comes to customer feedback and survey tools, staffing agencies face a unique set of challenges. Market research indicates that many agencies prioritize user-friendly interfaces and robust reporting features.

Similar Categories
1
Expert Score
9.8 / 10
529
72
1
Alchemer Online Survey Tool
9.8

Alchemer Online Survey Tool

Alchemer Online Survey Tool
View Website

Why We Love It

What makes Alchemer a stellar choice for staffing agencies is its ability to turn feedback into actionable insights. It allows agencies to understand their customers better and make informed decisions. Its robust reporting capabilities make it easier to analyze data and track trends. Plus, with its user-friendly interface and customization options, agencies can tailor surveys to fit their unique needs, ensuring they capture the most relevant data. Its focus on customer experience management is also a significant advantage, helping staffing agencies deliver outstanding service.

Pros

  • Powerful survey capabilities
  • In-depth customer experience management
  • User-friendly interface
  • Extensive customization options
  • Robust reporting features

Cons

  • Advanced features require higher plan
  • Learning curve for new users
  • No free plan

Pricing model starts at $49/month, advanced plan available at $149/month, enterprise pricing available upon request

Alchemer is an exceptional tool specially designed for staffing agencies, offering comprehensive customer experience management and online survey software. It empowers agencies to transform insights into action, providing a deeper understanding of clients' and candidates' needs and feedback, ultimately helping to improve staffing processes and client satisfaction.

Pros

  • Powerful survey capabilities
  • In-depth customer experience management
  • User-friendly interface
  • Extensive customization options
  • Robust reporting features

Cons

  • Advanced features require higher plan
  • Learning curve for new users
  • No free plan

Why We Love It

What makes Alchemer a stellar choice for staffing agencies is its ability to turn feedback into actionable insights. It allows agencies to understand their customers better and make informed decisions. Its robust reporting capabilities make it easier to analyze data and track trends. Plus, with its user-friendly interface and customization options, agencies can tailor surveys to fit their unique needs, ensuring they capture the most relevant data. Its focus on customer experience management is also a significant advantage, helping staffing agencies deliver outstanding service.

Pros

  • Powerful survey capabilities
  • In-depth customer experience management
  • User-friendly interface
  • Extensive customization options
  • Robust reporting features

Cons

  • Advanced features require higher plan
  • Learning curve for new users
  • No free plan

Why We Love It

What makes Alchemer a stellar choice for staffing agencies is its ability to turn feedback into actionable insights. It allows agencies to understand their customers better and make informed decisions. Its robust reporting capabilities make it easier to analyze data and track trends. Plus, with its user-friendly interface and customization options, agencies can tailor surveys to fit their unique needs, ensuring they capture the most relevant data. Its focus on customer experience management is also a significant advantage, helping staffing agencies deliver outstanding service.

Pricing model starts at $49/month, advanced plan available at $149/month, enterprise pricing available upon request

Alchemer is an exceptional tool specially designed for staffing agencies, offering comprehensive customer experience management and online survey software. It empowers agencies to transform insights into action, providing a deeper understanding of clients' and candidates' needs and feedback, ultimately helping to improve staffing processes and client satisfaction.

2
Expert Score
9.7 / 10
419
137
RATED
EMPLOYEE ENGAGEMENT
2
Great Place To Work Surveys
9.7

Great Place To Work Surveys

Great Place To Work Surveys
View Website
Enterprise pricing available
RATED
EMPLOYEE ENGAGEMENT

Why We Love It

The Great Place To Work Surveys is a gem for staffing agencies. It's not just a survey tool, but a platform that offers deep insights into employee satisfaction, allowing for targeted improvements. The surveys are customizable to fit agency-specific needs and the interface is designed for ease of use, making it a favorite among industry professionals. Its reputation for excellence, built over decades of experience, further adds to its appeal.

Pros

  • Tailored for staffing industry
  • Proven track record
  • In-depth employee insights
  • User-friendly interface
  • Highly customizable surveys

Cons

  • Lacks a free trial option
  • May require some training
  • Pricing could be high for smaller agencies

Enterprise pricing available

Designed specifically for staffing agencies, this SaaS solution provides an effective and easy-to-use tool for tracking and improving employee satisfaction and engagement. Its expertise garnered over 30+ years working with Fortune's 100 Best Companies makes it an ideal choice for industry professionals seeking insights into their workforce.

Pros

  • Tailored for staffing industry
  • Proven track record
  • In-depth employee insights
  • User-friendly interface
  • Highly customizable surveys

Cons

  • Lacks a free trial option
  • May require some training
  • Pricing could be high for smaller agencies
RATED
EMPLOYEE ENGAGEMENT

Why We Love It

The Great Place To Work Surveys is a gem for staffing agencies. It's not just a survey tool, but a platform that offers deep insights into employee satisfaction, allowing for targeted improvements. The surveys are customizable to fit agency-specific needs and the interface is designed for ease of use, making it a favorite among industry professionals. Its reputation for excellence, built over decades of experience, further adds to its appeal.

Pros

  • Tailored for staffing industry
  • Proven track record
  • In-depth employee insights
  • User-friendly interface
  • Highly customizable surveys

Cons

  • Lacks a free trial option
  • May require some training
  • Pricing could be high for smaller agencies

Why We Love It

The Great Place To Work Surveys is a gem for staffing agencies. It's not just a survey tool, but a platform that offers deep insights into employee satisfaction, allowing for targeted improvements. The surveys are customizable to fit agency-specific needs and the interface is designed for ease of use, making it a favorite among industry professionals. Its reputation for excellence, built over decades of experience, further adds to its appeal.

Enterprise pricing available

Designed specifically for staffing agencies, this SaaS solution provides an effective and easy-to-use tool for tracking and improving employee satisfaction and engagement. Its expertise garnered over 30+ years working with Fortune's 100 Best Companies makes it an ideal choice for industry professionals seeking insights into their workforce.

3
Expert Score
9.6 / 10
626
73
ANONYMOUS FEEDBACK
3
Officevibe Employee Surveys Solution
9.6

Officevibe Employee Surveys Solution

Officevibe Employee Surveys Solution
View Website
Free basic plan available, premium plans starting at $4/user/month
ANONYMOUS FEEDBACK

Why We Love It

Officevibe is a game-changer for staffing agencies. Its pulse surveys and anonymous feedback features allow managers to gauge employee sentiment in real-time, leading to timely interventions and improvements. The ability to centralize feedback data and insights makes it seamless to identify trends and areas needing attention, making it an excellent tool for fostering a healthier, more productive work environment. The software's industry-specific application makes it an invaluable asset for staffing agencies aiming to improve their team management efforts.

Pros

  • Anonymous feedback collection
  • Pulse survey data
  • Team insights in one place
  • Industry-specific application
  • Easy-to-use interface

Cons

  • Limited customization options
  • Premium features can get expensive

Free basic plan available, premium plans starting at $4/user/month

Officevibe is an essential tool for staffing agencies keen on understanding their team's sentiments and improving their work environment. It offers anonymous feedback, pulse survey data, and team insights in a centralized place, enabling managers in the staffing industry to swiftly respond to their team's needs, improve job satisfaction, and ultimately, increase productivity.

Pros

  • Anonymous feedback collection
  • Pulse survey data
  • Team insights in one place
  • Industry-specific application
  • Easy-to-use interface

Cons

  • Limited customization options
  • Premium features can get expensive
ANONYMOUS FEEDBACK

Why We Love It

Officevibe is a game-changer for staffing agencies. Its pulse surveys and anonymous feedback features allow managers to gauge employee sentiment in real-time, leading to timely interventions and improvements. The ability to centralize feedback data and insights makes it seamless to identify trends and areas needing attention, making it an excellent tool for fostering a healthier, more productive work environment. The software's industry-specific application makes it an invaluable asset for staffing agencies aiming to improve their team management efforts.

Pros

  • Anonymous feedback collection
  • Pulse survey data
  • Team insights in one place
  • Industry-specific application
  • Easy-to-use interface

Cons

  • Limited customization options
  • Premium features can get expensive

Why We Love It

Officevibe is a game-changer for staffing agencies. Its pulse surveys and anonymous feedback features allow managers to gauge employee sentiment in real-time, leading to timely interventions and improvements. The ability to centralize feedback data and insights makes it seamless to identify trends and areas needing attention, making it an excellent tool for fostering a healthier, more productive work environment. The software's industry-specific application makes it an invaluable asset for staffing agencies aiming to improve their team management efforts.

Free basic plan available, premium plans starting at $4/user/month

Officevibe is an essential tool for staffing agencies keen on understanding their team's sentiments and improving their work environment. It offers anonymous feedback, pulse survey data, and team insights in a centralized place, enabling managers in the staffing industry to swiftly respond to their team's needs, improve job satisfaction, and ultimately, increase productivity.

4
Expert Score
9.5 / 10
733
42
4
GetFeedback Customer Experience Platform
9.5

GetFeedback Customer Experience Platform

GetFeedback Customer Experience Platform
View Website
Enterprise pricing available

Why We Love It

GetFeedback uniquely addresses the needs of staffing agencies. It enables professionals in the industry to get real-time feedback from their clients and candidates, which is crucial for improving their services and maintaining a competitive edge. The software's ease of use and the in-depth insights it offers make it a favorite amongst staffing agencies.

Pros

  • Optimized for staffing agencies
  • Easy survey deployment
  • In-depth customer experience insights

Cons

  • Might require training
  • Premium features at higher cost

Enterprise pricing available

GetFeedback is the perfect solution for staffing agencies interested in optimizing their customer experience. It's specifically beneficial for this industry because it provides survey templates for NPS, CES, CSAT, Digital and Purchase Experience, allowing firms to meet their customers exactly where they are and provide improved services.

Pros

  • Optimized for staffing agencies
  • Easy survey deployment
  • In-depth customer experience insights

Cons

  • Might require training
  • Premium features at higher cost

Why We Love It

GetFeedback uniquely addresses the needs of staffing agencies. It enables professionals in the industry to get real-time feedback from their clients and candidates, which is crucial for improving their services and maintaining a competitive edge. The software's ease of use and the in-depth insights it offers make it a favorite amongst staffing agencies.

Pros

  • Optimized for staffing agencies
  • Easy survey deployment
  • In-depth customer experience insights

Cons

  • Might require training
  • Premium features at higher cost

Why We Love It

GetFeedback uniquely addresses the needs of staffing agencies. It enables professionals in the industry to get real-time feedback from their clients and candidates, which is crucial for improving their services and maintaining a competitive edge. The software's ease of use and the in-depth insights it offers make it a favorite amongst staffing agencies.

Enterprise pricing available

GetFeedback is the perfect solution for staffing agencies interested in optimizing their customer experience. It's specifically beneficial for this industry because it provides survey templates for NPS, CES, CSAT, Digital and Purchase Experience, allowing firms to meet their customers exactly where they are and provide improved services.

5
Expert Score
9.4 / 10
503
24
5
Qualtrics XM
9.4

Qualtrics XM

Qualtrics XM
View Website

Why We Love It

Qualtrics XM stands out in the staffing industry due to its ability to capture and analyze customer feedback in real-time, enabling agencies to make informed decisions and improve their service offerings. Its customizable surveys are perfect for gathering specific feedback from both clients and candidates, while its AI-powered predictive intelligence can identify pain points and opportunities for improvement. This makes Qualtrics XM a powerful tool for staffing agencies aiming to optimize their client and candidate experiences.

Pros

  • Robust feedback analysis
  • AI-powered insights
  • User-friendly interface
  • Customizable surveys
  • Real-time reporting

Cons

  • Complex for beginners
  • Can be expensive for small agencies

Free plan available. Enterprise pricing available upon request

Qualtrics XM is a leading experience management software that modernizes how staffing agencies listen to, analyze, and resolve customer feedback. Its data-driven insights and AI-powered predictive intelligence enable agencies to understand their clients' needs and deliver exceptional service.

Pros

  • Robust feedback analysis
  • AI-powered insights
  • User-friendly interface
  • Customizable surveys
  • Real-time reporting

Cons

  • Complex for beginners
  • Can be expensive for small agencies

Why We Love It

Qualtrics XM stands out in the staffing industry due to its ability to capture and analyze customer feedback in real-time, enabling agencies to make informed decisions and improve their service offerings. Its customizable surveys are perfect for gathering specific feedback from both clients and candidates, while its AI-powered predictive intelligence can identify pain points and opportunities for improvement. This makes Qualtrics XM a powerful tool for staffing agencies aiming to optimize their client and candidate experiences.

Pros

  • Robust feedback analysis
  • AI-powered insights
  • User-friendly interface
  • Customizable surveys
  • Real-time reporting

Cons

  • Complex for beginners
  • Can be expensive for small agencies

Why We Love It

Qualtrics XM stands out in the staffing industry due to its ability to capture and analyze customer feedback in real-time, enabling agencies to make informed decisions and improve their service offerings. Its customizable surveys are perfect for gathering specific feedback from both clients and candidates, while its AI-powered predictive intelligence can identify pain points and opportunities for improvement. This makes Qualtrics XM a powerful tool for staffing agencies aiming to optimize their client and candidate experiences.

Free plan available. Enterprise pricing available upon request

Qualtrics XM is a leading experience management software that modernizes how staffing agencies listen to, analyze, and resolve customer feedback. Its data-driven insights and AI-powered predictive intelligence enable agencies to understand their clients' needs and deliver exceptional service.

6
Expert Score
9.3 / 10
585
101
MULTI-CHANNEL COLLECTION
6
Salesforce Feedback Management
9.3

Salesforce Feedback Management

Salesforce Feedback Management
View Website
Enterprise pricing available
MULTI-CHANNEL COLLECTION

Why We Love It

Salesforce Feedback Management is a game-changer for staffing agencies. Its integrated CRM allows for efficient customer feedback collection and management. The Voice of the Customer tool empowers agencies to truly understand client needs, leading to improved satisfaction and service efficiency. Despite its complexity, its wide range of functionalities makes it a must-have tool for staffing agencies dedicated to enhancing their customer service operations.

Pros

  • AI-powered CRM
  • Voice of the Customer tools
  • Efficient feedback management
  • Integrated customer service operations

Cons

  • Can be complex for beginners
  • May be expensive for small agencies

Enterprise pricing available

Salesforce Feedback Management is particularly effective for staffing agencies due to its robust AI-powered CRM. It seamlessly collects, manages, and analyzes customer feedback, which is crucial for agencies to understand their client's needs and improve service delivery. Its Voice of the Customer features allow agencies to hear directly from their clients, enhancing their overall feedback process.

Pros

  • AI-powered CRM
  • Voice of the Customer tools
  • Efficient feedback management
  • Integrated customer service operations

Cons

  • Can be complex for beginners
  • May be expensive for small agencies
MULTI-CHANNEL COLLECTION

Why We Love It

Salesforce Feedback Management is a game-changer for staffing agencies. Its integrated CRM allows for efficient customer feedback collection and management. The Voice of the Customer tool empowers agencies to truly understand client needs, leading to improved satisfaction and service efficiency. Despite its complexity, its wide range of functionalities makes it a must-have tool for staffing agencies dedicated to enhancing their customer service operations.

Pros

  • AI-powered CRM
  • Voice of the Customer tools
  • Efficient feedback management
  • Integrated customer service operations

Cons

  • Can be complex for beginners
  • May be expensive for small agencies

Why We Love It

Salesforce Feedback Management is a game-changer for staffing agencies. Its integrated CRM allows for efficient customer feedback collection and management. The Voice of the Customer tool empowers agencies to truly understand client needs, leading to improved satisfaction and service efficiency. Despite its complexity, its wide range of functionalities makes it a must-have tool for staffing agencies dedicated to enhancing their customer service operations.

Enterprise pricing available

Salesforce Feedback Management is particularly effective for staffing agencies due to its robust AI-powered CRM. It seamlessly collects, manages, and analyzes customer feedback, which is crucial for agencies to understand their client's needs and improve service delivery. Its Voice of the Customer features allow agencies to hear directly from their clients, enhancing their overall feedback process.

7
Expert Score
9.2 / 10
589
123
TAILORED SURVEYS
7
Questback Feedback Platform
9.2

Questback Feedback Platform

Questback Feedback Platform
View Website
Enterprise pricing available
TAILORED SURVEYS

Why We Love It

Questback is a game-changer for staffing agencies. It allows for deep, meaningful insights into agency performance through customizable surveys and real-time feedback analytics. This data can greatly assist in streamlining operations and improving client and candidate satisfaction. With over two decades of feedback experience, Questback is a trusted partner in the staffing industry.

Pros

  • Customizable survey design
  • Real-time feedback analytics
  • Advanced reporting tools
  • 24 years of experience
  • Designed for staffing agencies

Cons

  • No free plan available
  • May require training to fully utilize advanced features

Enterprise pricing available

Questback is a robust feedback solution designed to meet the unique needs of staffing agencies. It offers industry-specific features such as customizable surveys, real-time feedback analytics, and advanced reporting tools, ensuring agencies can gain valuable insights into their performance and make data-driven decisions.

Pros

  • Customizable survey design
  • Real-time feedback analytics
  • Advanced reporting tools
  • 24 years of experience
  • Designed for staffing agencies

Cons

  • No free plan available
  • May require training to fully utilize advanced features
TAILORED SURVEYS

Why We Love It

Questback is a game-changer for staffing agencies. It allows for deep, meaningful insights into agency performance through customizable surveys and real-time feedback analytics. This data can greatly assist in streamlining operations and improving client and candidate satisfaction. With over two decades of feedback experience, Questback is a trusted partner in the staffing industry.

Pros

  • Customizable survey design
  • Real-time feedback analytics
  • Advanced reporting tools
  • 24 years of experience
  • Designed for staffing agencies

Cons

  • No free plan available
  • May require training to fully utilize advanced features

Why We Love It

Questback is a game-changer for staffing agencies. It allows for deep, meaningful insights into agency performance through customizable surveys and real-time feedback analytics. This data can greatly assist in streamlining operations and improving client and candidate satisfaction. With over two decades of feedback experience, Questback is a trusted partner in the staffing industry.

Enterprise pricing available

Questback is a robust feedback solution designed to meet the unique needs of staffing agencies. It offers industry-specific features such as customizable surveys, real-time feedback analytics, and advanced reporting tools, ensuring agencies can gain valuable insights into their performance and make data-driven decisions.

8
Expert Score
9.2 / 10
685
162
SCALABLE SOLUTIONS
8
Delighted - Customer Feedback Tool
9.2

Delighted - Customer Feedback Tool

Delighted - Customer Feedback Tool
View Website
Pricing starts at $224/month, custom Enterprise pricing available
SCALABLE SOLUTIONS

Why We Love It

Delighted is a game-changer for staffing agencies. It makes the often tedious task of survey creation and feedback collection a breeze - saving valuable time. The real-time feedback feature enables agencies to respond promptly to client or candidate issues, ensuring satisfaction and loyalty. It's a powerful tool for maintaining high service standards and improving performance.

Pros

  • Streamlined survey creation
  • Efficient feedback analysis
  • Tailored for staffing agencies
  • Real-time results

Cons

  • Higher price point
  • May require initial training

Pricing starts at $224/month, custom Enterprise pricing available

Delighted is the ideal customer feedback and survey tool specifically for staffing agencies. With the ability to create intuitive and effective surveys in seconds, staffing agencies can gather crucial feedback from clients and candidates alike. This aids in improving service delivery, client satisfaction, and ultimately, agency success.

Pros

  • Streamlined survey creation
  • Efficient feedback analysis
  • Tailored for staffing agencies
  • Real-time results

Cons

  • Higher price point
  • May require initial training
SCALABLE SOLUTIONS

Why We Love It

Delighted is a game-changer for staffing agencies. It makes the often tedious task of survey creation and feedback collection a breeze - saving valuable time. The real-time feedback feature enables agencies to respond promptly to client or candidate issues, ensuring satisfaction and loyalty. It's a powerful tool for maintaining high service standards and improving performance.

Pros

  • Streamlined survey creation
  • Efficient feedback analysis
  • Tailored for staffing agencies
  • Real-time results

Cons

  • Higher price point
  • May require initial training

Why We Love It

Delighted is a game-changer for staffing agencies. It makes the often tedious task of survey creation and feedback collection a breeze - saving valuable time. The real-time feedback feature enables agencies to respond promptly to client or candidate issues, ensuring satisfaction and loyalty. It's a powerful tool for maintaining high service standards and improving performance.

Pricing starts at $224/month, custom Enterprise pricing available

Delighted is the ideal customer feedback and survey tool specifically for staffing agencies. With the ability to create intuitive and effective surveys in seconds, staffing agencies can gather crucial feedback from clients and candidates alike. This aids in improving service delivery, client satisfaction, and ultimately, agency success.

9
Expert Score
9.1 / 10
652
50
9
Recruit CRM: AI-Driven Recruitment Tool
9.1

Recruit CRM: AI-Driven Recruitment Tool

Recruit CRM: AI-Driven Recruitment Tool
View Website
Free plan available, Paid plans starting at $39/month

Why We Love It

Recruit CRM is a game-changer in the staffing industry. It's not just a recruitment tool, it's a comprehensive solution that understands the nuances of the hiring process. With its AI-driven features, it simplifies candidate sourcing, accelerates decision-making, and improves collaboration between hiring managers. Plus, it's user-friendly and backed by excellent support, making it a favorite among industry professionals.

Pros

  • AI-powered recruitment
  • Real-time feedback
  • Collaborative hiring process
  • User-friendly interface
  • Excellent customer support

Cons

  • Limited features on free plan
  • May require training for full utilization
  • No mobile application

Free plan available, Paid plans starting at $39/month

Recruit CRM's powerful AI-driven recruitment software is designed to streamline the hiring process for staffing agencies. It offers real-time feedback and keeps all stakeholders perfectly aligned, facilitating quick decision-making and providing a seamless client experience.

Pros

  • AI-powered recruitment
  • Real-time feedback
  • Collaborative hiring process
  • User-friendly interface
  • Excellent customer support

Cons

  • Limited features on free plan
  • May require training for full utilization
  • No mobile application

Why We Love It

Recruit CRM is a game-changer in the staffing industry. It's not just a recruitment tool, it's a comprehensive solution that understands the nuances of the hiring process. With its AI-driven features, it simplifies candidate sourcing, accelerates decision-making, and improves collaboration between hiring managers. Plus, it's user-friendly and backed by excellent support, making it a favorite among industry professionals.

Pros

  • AI-powered recruitment
  • Real-time feedback
  • Collaborative hiring process
  • User-friendly interface
  • Excellent customer support

Cons

  • Limited features on free plan
  • May require training for full utilization
  • No mobile application

Why We Love It

Recruit CRM is a game-changer in the staffing industry. It's not just a recruitment tool, it's a comprehensive solution that understands the nuances of the hiring process. With its AI-driven features, it simplifies candidate sourcing, accelerates decision-making, and improves collaboration between hiring managers. Plus, it's user-friendly and backed by excellent support, making it a favorite among industry professionals.

Free plan available, Paid plans starting at $39/month

Recruit CRM's powerful AI-driven recruitment software is designed to streamline the hiring process for staffing agencies. It offers real-time feedback and keeps all stakeholders perfectly aligned, facilitating quick decision-making and providing a seamless client experience.

10
Expert Score
9.0 / 10
446
166
CUSTOMIZABLE TEMPLATES
10
LimeSurvey
9.0

LimeSurvey

LimeSurvey
View Website
Free basic plan available, Premium plans start at €25/month
CUSTOMIZABLE TEMPLATES

Why We Love It

In the staffing industry, feedback is crucial for continuous improvement. LimeSurvey addresses this need by offering a dynamic platform for creating detailed surveys. Features such as multilingual support facilitate global operations, while the in-depth analysis helps agencies understand feedback trends. Additionally, it allows branding customization, ensuring agencies can maintain their professional image when reaching out to respondents.

Pros

  • Extensive question types
  • Easy-to-use interface
  • 800+ pre-designed templates
  • Multilingual surveys
  • Detailed reporting and analysis

Cons

  • Design customization can be complex
  • Free version has limitations
  • Higher learning curve

Free basic plan available, Premium plans start at €25/month

LimeSurvey is a robust and flexible survey tool specifically designed for staffing agencies. It allows for the creation of comprehensive professional surveys, questionnaires, and forms, which are crucial in gathering feedback from clients and candidates. Its rich feature set, free access to over 800 pre-designed templates, and an intuitive survey creator make it a perfect fit for the staffing industry.

Pros

  • Extensive question types
  • Easy-to-use interface
  • 800+ pre-designed templates
  • Multilingual surveys
  • Detailed reporting and analysis

Cons

  • Design customization can be complex
  • Free version has limitations
  • Higher learning curve
CUSTOMIZABLE TEMPLATES

Why We Love It

In the staffing industry, feedback is crucial for continuous improvement. LimeSurvey addresses this need by offering a dynamic platform for creating detailed surveys. Features such as multilingual support facilitate global operations, while the in-depth analysis helps agencies understand feedback trends. Additionally, it allows branding customization, ensuring agencies can maintain their professional image when reaching out to respondents.

Pros

  • Extensive question types
  • Easy-to-use interface
  • 800+ pre-designed templates
  • Multilingual surveys
  • Detailed reporting and analysis

Cons

  • Design customization can be complex
  • Free version has limitations
  • Higher learning curve

Why We Love It

In the staffing industry, feedback is crucial for continuous improvement. LimeSurvey addresses this need by offering a dynamic platform for creating detailed surveys. Features such as multilingual support facilitate global operations, while the in-depth analysis helps agencies understand feedback trends. Additionally, it allows branding customization, ensuring agencies can maintain their professional image when reaching out to respondents.

Free basic plan available, Premium plans start at €25/month

LimeSurvey is a robust and flexible survey tool specifically designed for staffing agencies. It allows for the creation of comprehensive professional surveys, questionnaires, and forms, which are crucial in gathering feedback from clients and candidates. Its rich feature set, free access to over 800 pre-designed templates, and an intuitive survey creator make it a perfect fit for the staffing industry.

11
Expert Score
8.9 / 10
723
56
AI-DRIVEN INSIGHTS
REAL-TIME FEEDBACK
11
Survale Candidate Experience Surveys
8.9

Survale Candidate Experience Surveys

Survale Candidate Experience Surveys
View Website
AI-DRIVEN INSIGHTS
REAL-TIME FEEDBACK

Why We Love It

Survale's Candidate Experience Surveys is a powerful tool for staffing agencies. It addresses the industry-specific need for improving candidate experience, a critical aspect in attracting top talent. By providing real-time feedback, agencies can make immediate adjustments to their process, improving their reputation and success rate. Plus, Survale's focus on staffing agencies ensures that the software is tailored to the unique challenges and needs of this industry.

Pros

  • Real-time feedback collection
  • Designed for staffing agencies
  • Improves candidate experience
  • Actionable insights

Cons

  • Pricing not transparent
  • May have learning curve
  • No free trial mentioned

Pricing available upon request

Survale's solution is specifically designed for staffing agencies looking to improve their candidate experience. It provides real-time feedback on the performance of staff, allowing agencies to identify areas for improvement and enhance their hiring process.

Pros

  • Real-time feedback collection
  • Designed for staffing agencies
  • Improves candidate experience
  • Actionable insights

Cons

  • Pricing not transparent
  • May have learning curve
  • No free trial mentioned
AI-DRIVEN INSIGHTS
REAL-TIME FEEDBACK

Why We Love It

Survale's Candidate Experience Surveys is a powerful tool for staffing agencies. It addresses the industry-specific need for improving candidate experience, a critical aspect in attracting top talent. By providing real-time feedback, agencies can make immediate adjustments to their process, improving their reputation and success rate. Plus, Survale's focus on staffing agencies ensures that the software is tailored to the unique challenges and needs of this industry.

Pros

  • Real-time feedback collection
  • Designed for staffing agencies
  • Improves candidate experience
  • Actionable insights

Cons

  • Pricing not transparent
  • May have learning curve
  • No free trial mentioned

Why We Love It

Survale's Candidate Experience Surveys is a powerful tool for staffing agencies. It addresses the industry-specific need for improving candidate experience, a critical aspect in attracting top talent. By providing real-time feedback, agencies can make immediate adjustments to their process, improving their reputation and success rate. Plus, Survale's focus on staffing agencies ensures that the software is tailored to the unique challenges and needs of this industry.

Pricing available upon request

Survale's solution is specifically designed for staffing agencies looking to improve their candidate experience. It provides real-time feedback on the performance of staff, allowing agencies to identify areas for improvement and enhance their hiring process.

12
Expert Score
8.8 / 10
422
121
12
Zonka Feedback
8.8

Zonka Feedback

Zonka Feedback
View Website
Free plan available, with paid plans starting at $25/month

Why We Love It

Zonka Feedback has been a game-changer in the staffing agency industry. Its AI capabilities enable professionals to interpret and act on customer feedback in real time, leading to improved customer satisfaction and more efficient operations. The ability to capture feedback across multiple channels, coupled with customizable survey templates, provides valuable flexibility and depth to data collection processes. Furthermore, its detailed reporting and analytics offer a comprehensive view of customer sentiments and trends, facilitating strategic decision-making.

Pros

  • AI-driven insights
  • Real-time feedback analysis
  • Multi-channel data collection
  • Customizable survey templates
  • Detailed reporting and analytics

Cons

  • No offline mode
  • Less intuitive for non-tech savvy users
  • Additional cost for advanced features

Free plan available, with paid plans starting at $25/month

Zonka Feedback is a comprehensive AI-driven customer feedback and intelligence platform specifically tailored for staffing agencies. It allows professionals in the industry to efficiently manage, interpret, and respond to high-volume, unstructured feedback from multiple sources in real time, leading to actionable insights and improved customer satisfaction.

Pros

  • AI-driven insights
  • Real-time feedback analysis
  • Multi-channel data collection
  • Customizable survey templates
  • Detailed reporting and analytics

Cons

  • No offline mode
  • Less intuitive for non-tech savvy users
  • Additional cost for advanced features

Why We Love It

Zonka Feedback has been a game-changer in the staffing agency industry. Its AI capabilities enable professionals to interpret and act on customer feedback in real time, leading to improved customer satisfaction and more efficient operations. The ability to capture feedback across multiple channels, coupled with customizable survey templates, provides valuable flexibility and depth to data collection processes. Furthermore, its detailed reporting and analytics offer a comprehensive view of customer sentiments and trends, facilitating strategic decision-making.

Pros

  • AI-driven insights
  • Real-time feedback analysis
  • Multi-channel data collection
  • Customizable survey templates
  • Detailed reporting and analytics

Cons

  • No offline mode
  • Less intuitive for non-tech savvy users
  • Additional cost for advanced features

Why We Love It

Zonka Feedback has been a game-changer in the staffing agency industry. Its AI capabilities enable professionals to interpret and act on customer feedback in real time, leading to improved customer satisfaction and more efficient operations. The ability to capture feedback across multiple channels, coupled with customizable survey templates, provides valuable flexibility and depth to data collection processes. Furthermore, its detailed reporting and analytics offer a comprehensive view of customer sentiments and trends, facilitating strategic decision-making.

Free plan available, with paid plans starting at $25/month

Zonka Feedback is a comprehensive AI-driven customer feedback and intelligence platform specifically tailored for staffing agencies. It allows professionals in the industry to efficiently manage, interpret, and respond to high-volume, unstructured feedback from multiple sources in real time, leading to actionable insights and improved customer satisfaction.

13
Expert Score
8.7 / 10
551
157
13
Use Data to Master your Staffing Process and Supercharge ...
8.7

Use Data to Master your Staffing Process and Supercharge ...

Use Data to Master your Staffing Process and Supercharge ...
View Website
Contact for pricing

Why We Love It

Comprehensive solution for Customer Feedback & Survey Tools for Staffing Agencies needs

Pros

  • Feature-rich
  • Cloud-based
  • Scalable

Cons

  • Learning curve
  • Pricing varies

Contact for pricing

A SaaS solution for Customer Feedback & Survey Tools for Staffing Agencies

Pros

  • Feature-rich
  • Cloud-based
  • Scalable

Cons

  • Learning curve
  • Pricing varies

Why We Love It

Comprehensive solution for Customer Feedback & Survey Tools for Staffing Agencies needs

Pros

  • Feature-rich
  • Cloud-based
  • Scalable

Cons

  • Learning curve
  • Pricing varies

Why We Love It

Comprehensive solution for Customer Feedback & Survey Tools for Staffing Agencies needs

Contact for pricing

A SaaS solution for Customer Feedback & Survey Tools for Staffing Agencies

14
Expert Score
8.6 / 10
589
113
BEST
USER-FRIENDLY
COMPREHENSIVE REPORTING
14
Client Savvy Feedback Software
8.6

Client Savvy Feedback Software

Client Savvy Feedback Software
View Website
Enterprise pricing available
BEST
USER-FRIENDLY
COMPREHENSIVE REPORTING

Why We Love It

Client Savvy's software is more than just a survey tool; it's a comprehensive customer experience management solution built specifically for AEC and professional services firms. It helps staffing agencies collect timely feedback at key touchpoints, providing an accurate pulse on client and candidate satisfaction. The ability to analyze feedback data and respond promptly allows these firms to improve their services, build stronger relationships, and drive growth.

Pros

  • Industry-specific features
  • Intuitive interface
  • Robust reporting capabilities
  • Excellent customer support

Cons

  • Requires initial setup and training
  • No free trial version

Enterprise pricing available

Client Savvy’s feedback software is specifically designed for AEC and professional services firms. It aids in collecting, analyzing, and responding to milestone-based feedback, crucial for staffing agencies that need to track client and candidate satisfaction and improve their service quality.

Pros

  • Industry-specific features
  • Intuitive interface
  • Robust reporting capabilities
  • Excellent customer support

Cons

  • Requires initial setup and training
  • No free trial version
BEST
USER-FRIENDLY
COMPREHENSIVE REPORTING

Why We Love It

Client Savvy's software is more than just a survey tool; it's a comprehensive customer experience management solution built specifically for AEC and professional services firms. It helps staffing agencies collect timely feedback at key touchpoints, providing an accurate pulse on client and candidate satisfaction. The ability to analyze feedback data and respond promptly allows these firms to improve their services, build stronger relationships, and drive growth.

Pros

  • Industry-specific features
  • Intuitive interface
  • Robust reporting capabilities
  • Excellent customer support

Cons

  • Requires initial setup and training
  • No free trial version

Why We Love It

Client Savvy's software is more than just a survey tool; it's a comprehensive customer experience management solution built specifically for AEC and professional services firms. It helps staffing agencies collect timely feedback at key touchpoints, providing an accurate pulse on client and candidate satisfaction. The ability to analyze feedback data and respond promptly allows these firms to improve their services, build stronger relationships, and drive growth.

Enterprise pricing available

Client Savvy’s feedback software is specifically designed for AEC and professional services firms. It aids in collecting, analyzing, and responding to milestone-based feedback, crucial for staffing agencies that need to track client and candidate satisfaction and improve their service quality.

15
Expert Score
8.5 / 10
352
55
VALUE
INDUSTRY-SPECIFIC
HIGH RESPONSE RATES
15
Verint Survey Management
8.5

Verint Survey Management

Verint Survey Management
View Website
Enterprise pricing available
VALUE
INDUSTRY-SPECIFIC
HIGH RESPONSE RATES

Why We Love It

Verint Survey Management is the perfect SaaS solution for staffing agencies. It caters to their need to gather and analyze customer feedback efficiently. The AI-powered survey design helps in creating insightful surveys that are tailored perfectly to fit the customer's needs, leading to high response rates. The collected data is then presented in a manner that helps the agencies optimize their customer experience. This software is a game-changer for staffing agencies that wish to improve their customer relationships and, ultimately, their bottom-line.

Pros

  • AI-powered survey design
  • Optimized for customer experience
  • High response rates
  • Tailored for staffing agencies

Cons

  • Requires technical understanding
  • Potential overkill for small businesses

Enterprise pricing available

A powerful tool designed specifically to cater to the needs of staffing agencies. Its AI-powered capabilities allow for the creation of smarter surveys that help agencies gather vital customer feedback, optimize customer experience, and significantly boost response rates.

Pros

  • AI-powered survey design
  • Optimized for customer experience
  • High response rates
  • Tailored for staffing agencies

Cons

  • Requires technical understanding
  • Potential overkill for small businesses
VALUE
INDUSTRY-SPECIFIC
HIGH RESPONSE RATES

Why We Love It

Verint Survey Management is the perfect SaaS solution for staffing agencies. It caters to their need to gather and analyze customer feedback efficiently. The AI-powered survey design helps in creating insightful surveys that are tailored perfectly to fit the customer's needs, leading to high response rates. The collected data is then presented in a manner that helps the agencies optimize their customer experience. This software is a game-changer for staffing agencies that wish to improve their customer relationships and, ultimately, their bottom-line.

Pros

  • AI-powered survey design
  • Optimized for customer experience
  • High response rates
  • Tailored for staffing agencies

Cons

  • Requires technical understanding
  • Potential overkill for small businesses

Why We Love It

Verint Survey Management is the perfect SaaS solution for staffing agencies. It caters to their need to gather and analyze customer feedback efficiently. The AI-powered survey design helps in creating insightful surveys that are tailored perfectly to fit the customer's needs, leading to high response rates. The collected data is then presented in a manner that helps the agencies optimize their customer experience. This software is a game-changer for staffing agencies that wish to improve their customer relationships and, ultimately, their bottom-line.

Enterprise pricing available

A powerful tool designed specifically to cater to the needs of staffing agencies. Its AI-powered capabilities allow for the creation of smarter surveys that help agencies gather vital customer feedback, optimize customer experience, and significantly boost response rates.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Client Savvy Feedback Software
 No No No No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
2GetFeedback Customer Experience Platform
 No No Contact for trial Yes Yes Yes Not specified Salesforce, Slack, Google Analytics Yes Contact for pricing
3Verint Survey Management
 No No Contact for trial No Enterprise API only Yes ISO 27001 Salesforce, Microsoft Dynamics, Oracle Enterprise plans only Contact for pricing
4Zonka Feedback
 Yes Yes Yes - 7 days Yes Yes Yes Not specified Slack, Salesforce, HubSpot Yes $25/month
5Great Place To Work Surveys
 No No No No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
6Delighted - Customer Feedback Tool
 No No Yes - 7 days Yes Yes Yes Not specified Shopify, Zendesk, Salesforce Yes $224/month
7Salesforce Feedback Management
 Yes No Contact for trial Yes Yes Yes SOC 2 Slack, Microsoft 365, Google Workspace Yes Contact for pricing
8Alchemer Online Survey Tool
 No No Yes - 7 days Yes Yes Yes Not specified Salesforce, Microsoft 365, Google Workspace Yes $49/month
9Officevibe Employee Surveys Solution
 Yes Yes Yes - 14 days Yes No Yes Not specified Slack, Microsoft Teams, Google Workspace Yes $4/user/month
10Qualtrics XM
 Yes Yes Yes - 14 days Yes Yes Yes Both Salesforce, Slack, Microsoft Teams Yes Free
1

Client Savvy Feedback Software

Has Mobile App
No
Has Free Plan
No
Has Free Trial
No
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
2

GetFeedback Customer Experience Platform

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, Slack, Google Analytics
Supports SSO
Yes
Starting Price
Contact for pricing
3

Verint Survey Management

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Salesforce, Microsoft Dynamics, Oracle
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing
4

Zonka Feedback

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Salesforce, HubSpot
Supports SSO
Yes
Starting Price
$25/month
5

Great Place To Work Surveys

Has Mobile App
No
Has Free Plan
No
Has Free Trial
No
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
6

Delighted - Customer Feedback Tool

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Shopify, Zendesk, Salesforce
Supports SSO
Yes
Starting Price
$224/month
7

Salesforce Feedback Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Contact for pricing
8

Alchemer Online Survey Tool

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
$49/month
9

Officevibe Employee Surveys Solution

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Microsoft Teams, Google Workspace
Supports SSO
Yes
Starting Price
$4/user/month
10

Qualtrics XM

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
Salesforce, Slack, Microsoft Teams
Supports SSO
Yes
Starting Price
Free

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

In evaluating customer feedback and survey tools for staffing agencies, the methodology employed focuses on key factors such as product specifications, features, customer reviews, ratings, and overall value for money. Specific considerations for this category include the tool's ability to gather actionable insights, ease of use, integration capabilities with existing systems, and customization options tailored to the unique needs of staffing agencies. The research and analysis approach involved a comprehensive comparison of specifications and features, a thorough analysis of customer feedback from various platforms, and a review of product ratings to establish a clear value-to-price ratio, ensuring that the rankings reflect the most relevant and effective solutions available in the market.

Verification

  • Products evaluated through comprehensive research and analysis of customer feedback and industry standards.
  • Rankings based on a thorough analysis of specifications, user ratings, and expert reviews specific to staffing agencies.
  • Selection criteria focus on features that enhance survey effectiveness and customer engagement in the staffing sector.

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Frequently Asked Questions About Customer Feedback & Survey Tools for Staffing Agencies

What makes a customer feedback & survey tools for staffing agencies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your customer feedback & survey tools for staffing agencies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of customer feedback & survey tools for staffing agencies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

×

Score Breakdown

0.0 / 10
Excellent

What This Award Means