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Customer Feedback & Survey Tools for Recruitment Agencies 2025 Reviews | Best 10 Ranked

Albert Richer
Curated by :
Albert Richer
Updated Nov 21, 2025

For the complete catalog, visit our Customer Feedback & Survey Tools category.

Customer Feedback & Survey Tools for Recruitment Agencies
Albert Richer

Navigating the Best Customer Feedback & Survey Tools for Recruitment Agencies: Insights and Trends When analyzing customer feedback across multiple platforms, market research suggests that agencies often overlook the importance of user-friendly interfaces in survey tools. Comparative research shows that ease of use is a significant factor for recruitment agencies, with many reviews indicating that tools like SurveyMonkey and Typeform frequently appear in top-rated lists. Navigating the Best Customer Feedback & Survey Tools for Recruitment Agencies: Insights and Trends When analyzing customer feedback across multiple platforms, market research suggests that agencies often overlook the importance of user-friendly interfaces in survey tools.

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1
Expert Score
9.8 / 10
556
133
CUSTOM SURVEYS
COMPREHENSIVE ANALYTICS
1
Alchemer Survey Software
9.8

Alchemer Survey Software

Alchemer Survey Software
View Website
Free plan available, paid plans starting at $49/month
CUSTOM SURVEYS
COMPREHENSIVE ANALYTICS

Why We Love It

Alchemer stands out in the recruitment industry for its ability to handle complex survey needs and translate customer feedback into tangible improvements. It offers the perfect blend of simplicity and advanced functionality, allowing recruitment agencies to engage with their customers, gather meaningful data, and make informed decisions. The software's robust analytics and reporting features are especially beneficial in tracking and improving recruitment effectiveness.

Pros

  • Recruitment-specific features
  • Intuitive interface
  • Detailed analytics
  • Advanced customization
  • Reliable support

Cons

  • Additional cost for premium features
  • May require technical knowledge for advanced functions

Free plan available, paid plans starting at $49/month

Alchemer is a powerful online survey tool designed to transform customer insights into actionable strategies for recruitment agencies. It provides industry-specific functionality allowing agencies to gather, analyze and interpret customer feedback to refine their recruitment processes and improve customer experience.

Pros

  • Recruitment-specific features
  • Intuitive interface
  • Detailed analytics
  • Advanced customization
  • Reliable support

Cons

  • Additional cost for premium features
  • May require technical knowledge for advanced functions
CUSTOM SURVEYS
COMPREHENSIVE ANALYTICS

Why We Love It

Alchemer stands out in the recruitment industry for its ability to handle complex survey needs and translate customer feedback into tangible improvements. It offers the perfect blend of simplicity and advanced functionality, allowing recruitment agencies to engage with their customers, gather meaningful data, and make informed decisions. The software's robust analytics and reporting features are especially beneficial in tracking and improving recruitment effectiveness.

Pros

  • Recruitment-specific features
  • Intuitive interface
  • Detailed analytics
  • Advanced customization
  • Reliable support

Cons

  • Additional cost for premium features
  • May require technical knowledge for advanced functions

Why We Love It

Alchemer stands out in the recruitment industry for its ability to handle complex survey needs and translate customer feedback into tangible improvements. It offers the perfect blend of simplicity and advanced functionality, allowing recruitment agencies to engage with their customers, gather meaningful data, and make informed decisions. The software's robust analytics and reporting features are especially beneficial in tracking and improving recruitment effectiveness.

Free plan available, paid plans starting at $49/month

Alchemer is a powerful online survey tool designed to transform customer insights into actionable strategies for recruitment agencies. It provides industry-specific functionality allowing agencies to gather, analyze and interpret customer feedback to refine their recruitment processes and improve customer experience.

2
Expert Score
9.7 / 10
597
39
RECRUITMENT READY
REAL-TIME INSIGHTS
2
Simplesat CSAT & NPS Tool
9.7

Simplesat CSAT & NPS Tool

Simplesat CSAT & NPS Tool
View Website
Pricing starts at $49/month, with enterprise pricing available
RECRUITMENT READY
REAL-TIME INSIGHTS

Why We Love It

Simplesat is a game-changer for recruitment agencies. It's not just a survey tool - it’s a comprehensive solution for managing customer experience. It has been tailored for this industry, making it easy to collect and analyze feedback, act on insights, and showcase positive reviews. Its review amplification feature helps in building brand image, a crucial aspect in the competitive recruitment industry. Overall, it's a tool that helps agencies to continually improve by learning directly from their customers.

Pros

  • Effortless feedback collection
  • Real-time review amplification
  • Industry-specific features
  • Easy integration
  • Robust reporting

Cons

  • Could be expensive for smaller firms
  • May require training for full utilization

Pricing starts at $49/month, with enterprise pricing available

Simplesat is a versatile SaaS solution designed to capture, analyze, and act upon customer feedback, specifically tailored for recruitment agencies. It helps in gauging customer satisfaction, instantly amplifies positive reviews, and provides actionable insights to improve services.

Pros

  • Effortless feedback collection
  • Real-time review amplification
  • Industry-specific features
  • Easy integration
  • Robust reporting

Cons

  • Could be expensive for smaller firms
  • May require training for full utilization
RECRUITMENT READY
REAL-TIME INSIGHTS

Why We Love It

Simplesat is a game-changer for recruitment agencies. It's not just a survey tool - it’s a comprehensive solution for managing customer experience. It has been tailored for this industry, making it easy to collect and analyze feedback, act on insights, and showcase positive reviews. Its review amplification feature helps in building brand image, a crucial aspect in the competitive recruitment industry. Overall, it's a tool that helps agencies to continually improve by learning directly from their customers.

Pros

  • Effortless feedback collection
  • Real-time review amplification
  • Industry-specific features
  • Easy integration
  • Robust reporting

Cons

  • Could be expensive for smaller firms
  • May require training for full utilization

Why We Love It

Simplesat is a game-changer for recruitment agencies. It's not just a survey tool - it’s a comprehensive solution for managing customer experience. It has been tailored for this industry, making it easy to collect and analyze feedback, act on insights, and showcase positive reviews. Its review amplification feature helps in building brand image, a crucial aspect in the competitive recruitment industry. Overall, it's a tool that helps agencies to continually improve by learning directly from their customers.

Pricing starts at $49/month, with enterprise pricing available

Simplesat is a versatile SaaS solution designed to capture, analyze, and act upon customer feedback, specifically tailored for recruitment agencies. It helps in gauging customer satisfaction, instantly amplifies positive reviews, and provides actionable insights to improve services.

3
Expert Score
9.5 / 10
628
135
3
Client Savvy Feedback Software
9.5

Client Savvy Feedback Software

Client Savvy Feedback Software
View Website
Enterprise pricing available

Why We Love It

Client Savvy Feedback Software is a specialized tool that understands the unique needs of AEC and Professional Services firms. It goes beyond generic customer feedback solutions by focusing on a milestone-based feedback system that resonates with the project-oriented nature of these industries. By offering comprehensive analytics, it helps firms to identify potential improvement areas, ensuring client satisfaction and fostering long-term relationships.

Pros

  • Tailored for AEC and Professional Services firms
  • Efficient milestone-based feedback collection
  • Comprehensive analytics
  • Responsive feedback system

Cons

  • May not suit small firms
  • Lack of pricing transparency
  • No free trial

Enterprise pricing available

This SaaS solution is specifically designed for AEC and Professional Services firms. It seamlessly collects, analyzes, and responds to milestone-based feedback, enabling such firms to effectively track their performance, understand client expectations and enhance service quality.

Pros

  • Tailored for AEC and Professional Services firms
  • Efficient milestone-based feedback collection
  • Comprehensive analytics
  • Responsive feedback system

Cons

  • May not suit small firms
  • Lack of pricing transparency
  • No free trial

Why We Love It

Client Savvy Feedback Software is a specialized tool that understands the unique needs of AEC and Professional Services firms. It goes beyond generic customer feedback solutions by focusing on a milestone-based feedback system that resonates with the project-oriented nature of these industries. By offering comprehensive analytics, it helps firms to identify potential improvement areas, ensuring client satisfaction and fostering long-term relationships.

Pros

  • Tailored for AEC and Professional Services firms
  • Efficient milestone-based feedback collection
  • Comprehensive analytics
  • Responsive feedback system

Cons

  • May not suit small firms
  • Lack of pricing transparency
  • No free trial

Why We Love It

Client Savvy Feedback Software is a specialized tool that understands the unique needs of AEC and Professional Services firms. It goes beyond generic customer feedback solutions by focusing on a milestone-based feedback system that resonates with the project-oriented nature of these industries. By offering comprehensive analytics, it helps firms to identify potential improvement areas, ensuring client satisfaction and fostering long-term relationships.

Enterprise pricing available

This SaaS solution is specifically designed for AEC and Professional Services firms. It seamlessly collects, analyzes, and responds to milestone-based feedback, enabling such firms to effectively track their performance, understand client expectations and enhance service quality.

4
Expert Score
9.4 / 10
662
62
AI-POWERED ANALYSIS
MULTI-CHANNEL FEEDBACK
4
Qualtrics XM Experience Management
9.4

Qualtrics XM Experience Management

Qualtrics XM Experience Management
View Website
Enterprise pricing available
AI-POWERED ANALYSIS
MULTI-CHANNEL FEEDBACK

Why We Love It

Qualtrics XM is not just a survey tool; it's an entire experience management platform that empowers recruitment agencies to improve client and candidate interactions based on actionable insights. Its ability to analyze feedback in real-time helps agencies spot trends and resolve issues faster, enhancing their service quality and reputation in the competitive recruitment industry.

Pros

  • Advanced feedback analysis
  • Streamlined survey tools
  • Integrated AI for trend spotting
  • Customizable to specific recruitment needs
  • 24/7 support

Cons

  • Can be complex for beginners
  • Pricing could be high for small agencies

Enterprise pricing available

Qualtrics XM is specifically beneficial for recruitment agencies for its advanced feedback collection and analysis features. It modernizes the way agencies listen to, interact with and understand their clients and candidates, improving the overall recruitment experience.

Pros

  • Advanced feedback analysis
  • Streamlined survey tools
  • Integrated AI for trend spotting
  • Customizable to specific recruitment needs
  • 24/7 support

Cons

  • Can be complex for beginners
  • Pricing could be high for small agencies
AI-POWERED ANALYSIS
MULTI-CHANNEL FEEDBACK

Why We Love It

Qualtrics XM is not just a survey tool; it's an entire experience management platform that empowers recruitment agencies to improve client and candidate interactions based on actionable insights. Its ability to analyze feedback in real-time helps agencies spot trends and resolve issues faster, enhancing their service quality and reputation in the competitive recruitment industry.

Pros

  • Advanced feedback analysis
  • Streamlined survey tools
  • Integrated AI for trend spotting
  • Customizable to specific recruitment needs
  • 24/7 support

Cons

  • Can be complex for beginners
  • Pricing could be high for small agencies

Why We Love It

Qualtrics XM is not just a survey tool; it's an entire experience management platform that empowers recruitment agencies to improve client and candidate interactions based on actionable insights. Its ability to analyze feedback in real-time helps agencies spot trends and resolve issues faster, enhancing their service quality and reputation in the competitive recruitment industry.

Enterprise pricing available

Qualtrics XM is specifically beneficial for recruitment agencies for its advanced feedback collection and analysis features. It modernizes the way agencies listen to, interact with and understand their clients and candidates, improving the overall recruitment experience.

5
Expert Score
9.2 / 10
586
89
EASY INTEGRATION
REPUTATION MANAGEMENT
5
ClearlyRated CX Platform
9.2

ClearlyRated CX Platform

ClearlyRated CX Platform
View Website
Pricing model information is custom, contact the vendor for details
EASY INTEGRATION
REPUTATION MANAGEMENT

Why We Love It

We love ClearlyRated because it's more than just a feedback tool. It's a growth engine for recruitment agencies. In a competitive industry where client service is key, ClearlyRated enables firms to collect valuable feedback, better understand their clients, and use that insight to enhance their service, manage their reputation, and ultimately, drive business growth. It's a powerful, industry-specific tool that can make a real difference.

Pros

  • Purpose-built for recruitment agencies
  • Powerful client feedback tools
  • Insightful analytics
  • Robust reputation management
  • Promotes business growth

Cons

  • Pricing model could be clearer
  • Possible overkill for smaller agencies
  • Requires time to fully leverage

Pricing model information is custom, contact the vendor for details

ClearlyRated is specifically designed for B2B service firms, with a focus in the recruitment sector. It empowers agencies to collect client feedback, extract actionable insights, and manage their reputation, thereby elevating client service and driving business growth.

Pros

  • Purpose-built for recruitment agencies
  • Powerful client feedback tools
  • Insightful analytics
  • Robust reputation management
  • Promotes business growth

Cons

  • Pricing model could be clearer
  • Possible overkill for smaller agencies
  • Requires time to fully leverage
EASY INTEGRATION
REPUTATION MANAGEMENT

Why We Love It

We love ClearlyRated because it's more than just a feedback tool. It's a growth engine for recruitment agencies. In a competitive industry where client service is key, ClearlyRated enables firms to collect valuable feedback, better understand their clients, and use that insight to enhance their service, manage their reputation, and ultimately, drive business growth. It's a powerful, industry-specific tool that can make a real difference.

Pros

  • Purpose-built for recruitment agencies
  • Powerful client feedback tools
  • Insightful analytics
  • Robust reputation management
  • Promotes business growth

Cons

  • Pricing model could be clearer
  • Possible overkill for smaller agencies
  • Requires time to fully leverage

Why We Love It

We love ClearlyRated because it's more than just a feedback tool. It's a growth engine for recruitment agencies. In a competitive industry where client service is key, ClearlyRated enables firms to collect valuable feedback, better understand their clients, and use that insight to enhance their service, manage their reputation, and ultimately, drive business growth. It's a powerful, industry-specific tool that can make a real difference.

Pricing model information is custom, contact the vendor for details

ClearlyRated is specifically designed for B2B service firms, with a focus in the recruitment sector. It empowers agencies to collect client feedback, extract actionable insights, and manage their reputation, thereby elevating client service and driving business growth.

6
Expert Score
9.1 / 10
456
41
INSIGHTFUL REPORTING
6
Great Place to Work Surveys
9.1

Great Place to Work Surveys

Great Place to Work Surveys
View Website
Enterprise pricing available
INSIGHTFUL REPORTING

Why We Love It

Great Place to Work Surveys stand out in the recruitment industry because of its focus on workplace culture. As recruitment agencies strive to match candidates with companies where they'll thrive, understanding the culture is crucial. This tool provides an in-depth analysis of the culture, helping agencies make more informed decisions. Plus, the Trust Index measurement is a unique feature that quantifies the level of trust within an organization - a key factor for potential employees.

Pros

  • Comprehensive culture analysis
  • Trust Index measurement
  • Actionable insights
  • Customizable surveys
  • Industry-specific features

Cons

  • Potentially high cost for small agencies
  • May require initial training
  • Limited to English language

Enterprise pricing available

This SaaS solution is specifically tailored to recruitment agencies that value the importance of workplace culture. It provides in-depth, actionable insights into the employee experience and culture strengths, allowing agencies to refine their recruitment strategies and attract top talent.

Pros

  • Comprehensive culture analysis
  • Trust Index measurement
  • Actionable insights
  • Customizable surveys
  • Industry-specific features

Cons

  • Potentially high cost for small agencies
  • May require initial training
  • Limited to English language
INSIGHTFUL REPORTING

Why We Love It

Great Place to Work Surveys stand out in the recruitment industry because of its focus on workplace culture. As recruitment agencies strive to match candidates with companies where they'll thrive, understanding the culture is crucial. This tool provides an in-depth analysis of the culture, helping agencies make more informed decisions. Plus, the Trust Index measurement is a unique feature that quantifies the level of trust within an organization - a key factor for potential employees.

Pros

  • Comprehensive culture analysis
  • Trust Index measurement
  • Actionable insights
  • Customizable surveys
  • Industry-specific features

Cons

  • Potentially high cost for small agencies
  • May require initial training
  • Limited to English language

Why We Love It

Great Place to Work Surveys stand out in the recruitment industry because of its focus on workplace culture. As recruitment agencies strive to match candidates with companies where they'll thrive, understanding the culture is crucial. This tool provides an in-depth analysis of the culture, helping agencies make more informed decisions. Plus, the Trust Index measurement is a unique feature that quantifies the level of trust within an organization - a key factor for potential employees.

Enterprise pricing available

This SaaS solution is specifically tailored to recruitment agencies that value the importance of workplace culture. It provides in-depth, actionable insights into the employee experience and culture strengths, allowing agencies to refine their recruitment strategies and attract top talent.

7
Expert Score
8.9 / 10
636
104
HIGH SATISFACTION
7
LimeSurvey — Online Survey Tool
8.9

LimeSurvey — Online Survey Tool

LimeSurvey — Online Survey Tool
View Website
Free basic version available, Premium plans start at €25/month
HIGH SATISFACTION

Why We Love It

LimeSurvey is a game-changer for recruitment agencies, offering an easy way to create and distribute surveys, collect data, and analyze results. Its capability to handle complex survey structures is a boon for agencies seeking in-depth market insights. Furthermore, its multilingual support allows agencies to reach a global talent pool. The ability to fully customize surveys ensures that agencies can capture the precise data they need to improve their services and stay ahead in a competitive industry.

Pros

  • Easy to use interface
  • Customizable survey templates
  • Multilingual support
  • Powerful data analysis tools
  • Unlimited surveys and participants in premium plans

Cons

  • Free version has limitations
  • Steep learning curve for advanced features

Free basic version available, Premium plans start at €25/month

LimeSurvey is a versatile, industry-specific SaaS solution for recruitment agencies, allowing them to gather customer feedback and conduct surveys effortlessly. Its intuitive interface, flexible design, and robust features are specifically tailored to meet the unique needs of the recruitment industry, helping them to obtain insights on job market trends and candidate satisfaction.

Pros

  • Easy to use interface
  • Customizable survey templates
  • Multilingual support
  • Powerful data analysis tools
  • Unlimited surveys and participants in premium plans

Cons

  • Free version has limitations
  • Steep learning curve for advanced features
HIGH SATISFACTION

Why We Love It

LimeSurvey is a game-changer for recruitment agencies, offering an easy way to create and distribute surveys, collect data, and analyze results. Its capability to handle complex survey structures is a boon for agencies seeking in-depth market insights. Furthermore, its multilingual support allows agencies to reach a global talent pool. The ability to fully customize surveys ensures that agencies can capture the precise data they need to improve their services and stay ahead in a competitive industry.

Pros

  • Easy to use interface
  • Customizable survey templates
  • Multilingual support
  • Powerful data analysis tools
  • Unlimited surveys and participants in premium plans

Cons

  • Free version has limitations
  • Steep learning curve for advanced features

Why We Love It

LimeSurvey is a game-changer for recruitment agencies, offering an easy way to create and distribute surveys, collect data, and analyze results. Its capability to handle complex survey structures is a boon for agencies seeking in-depth market insights. Furthermore, its multilingual support allows agencies to reach a global talent pool. The ability to fully customize surveys ensures that agencies can capture the precise data they need to improve their services and stay ahead in a competitive industry.

Free basic version available, Premium plans start at €25/month

LimeSurvey is a versatile, industry-specific SaaS solution for recruitment agencies, allowing them to gather customer feedback and conduct surveys effortlessly. Its intuitive interface, flexible design, and robust features are specifically tailored to meet the unique needs of the recruitment industry, helping them to obtain insights on job market trends and candidate satisfaction.

8
Expert Score
8.8 / 10
727
91
8
Salesforce Feedback Management
8.8

Salesforce Feedback Management

Salesforce Feedback Management
View Website
Enterprise pricing available

Why We Love It

Salesforce Feedback Management is a game-changer for recruitment agencies. Its AI capabilities not only help gather customer feedback, but also provide actionable insights, making it easier to address client concerns, improve satisfaction, and ultimately, drive business growth. Its seamless integration with Salesforce's CRM platform is a significant advantage, allowing for efficient data management and improved customer relationships.

Pros

  • AI-enhanced customer insights
  • Dedicated tools for recruitment agencies
  • Robust CRM integration
  • Industry-leading customer service support

Cons

  • Complex features may require training
  • May be overkill for smaller agencies
  • Pricing could be high for some

Enterprise pricing available

Salesforce's Feedback Management software is a powerful tool built specifically for recruitment agencies. It leverages AI to enhance customer service operations, capture valuable feedback, and streamline the 'Voice of the Customer' process, enabling agencies to better understand client needs.

Pros

  • AI-enhanced customer insights
  • Dedicated tools for recruitment agencies
  • Robust CRM integration
  • Industry-leading customer service support

Cons

  • Complex features may require training
  • May be overkill for smaller agencies
  • Pricing could be high for some

Why We Love It

Salesforce Feedback Management is a game-changer for recruitment agencies. Its AI capabilities not only help gather customer feedback, but also provide actionable insights, making it easier to address client concerns, improve satisfaction, and ultimately, drive business growth. Its seamless integration with Salesforce's CRM platform is a significant advantage, allowing for efficient data management and improved customer relationships.

Pros

  • AI-enhanced customer insights
  • Dedicated tools for recruitment agencies
  • Robust CRM integration
  • Industry-leading customer service support

Cons

  • Complex features may require training
  • May be overkill for smaller agencies
  • Pricing could be high for some

Why We Love It

Salesforce Feedback Management is a game-changer for recruitment agencies. Its AI capabilities not only help gather customer feedback, but also provide actionable insights, making it easier to address client concerns, improve satisfaction, and ultimately, drive business growth. Its seamless integration with Salesforce's CRM platform is a significant advantage, allowing for efficient data management and improved customer relationships.

Enterprise pricing available

Salesforce's Feedback Management software is a powerful tool built specifically for recruitment agencies. It leverages AI to enhance customer service operations, capture valuable feedback, and streamline the 'Voice of the Customer' process, enabling agencies to better understand client needs.

9
Expert Score
8.6 / 10
645
25
9
Verint Survey Management Software
8.6

Verint Survey Management Software

Verint Survey Management Software
View Website
Enterprise pricing available

Why We Love It

Verint's Survey Management Software stands out for its robustness and flexibility, making it ideal for recruitment agencies that need to understand candidate behaviour across multiple channels. Its ability to gather real-time, actionable insights helps agencies refine their strategies and improve candidate experience. Additionally, its customizable survey capability allows agencies to tailor questions to fit their specific needs, making it a versatile tool in capturing the voice of the customer in the recruitment industry.

Pros

  • Real-time insights
  • Easy-to-use interface
  • Multi-channel feedback collection
  • Actionable analytics
  • Customizable surveys

Cons

  • Potential overkill for small agencies
  • Requires training for maximum utilization
  • Enterprise-level pricing may not suit all budgets

Enterprise pricing available

Verint's Survey Management Software is a powerful tool designed specifically for recruitment agencies. It helps collect real-time insights about candidate experiences across various touchpoints, enabling agencies to better understand and improve their recruitment processes and strategies.

Pros

  • Real-time insights
  • Easy-to-use interface
  • Multi-channel feedback collection
  • Actionable analytics
  • Customizable surveys

Cons

  • Potential overkill for small agencies
  • Requires training for maximum utilization
  • Enterprise-level pricing may not suit all budgets

Why We Love It

Verint's Survey Management Software stands out for its robustness and flexibility, making it ideal for recruitment agencies that need to understand candidate behaviour across multiple channels. Its ability to gather real-time, actionable insights helps agencies refine their strategies and improve candidate experience. Additionally, its customizable survey capability allows agencies to tailor questions to fit their specific needs, making it a versatile tool in capturing the voice of the customer in the recruitment industry.

Pros

  • Real-time insights
  • Easy-to-use interface
  • Multi-channel feedback collection
  • Actionable analytics
  • Customizable surveys

Cons

  • Potential overkill for small agencies
  • Requires training for maximum utilization
  • Enterprise-level pricing may not suit all budgets

Why We Love It

Verint's Survey Management Software stands out for its robustness and flexibility, making it ideal for recruitment agencies that need to understand candidate behaviour across multiple channels. Its ability to gather real-time, actionable insights helps agencies refine their strategies and improve candidate experience. Additionally, its customizable survey capability allows agencies to tailor questions to fit their specific needs, making it a versatile tool in capturing the voice of the customer in the recruitment industry.

Enterprise pricing available

Verint's Survey Management Software is a powerful tool designed specifically for recruitment agencies. It helps collect real-time insights about candidate experiences across various touchpoints, enabling agencies to better understand and improve their recruitment processes and strategies.

10
Expert Score
8.5 / 10
663
122
CANDIDATE EXPERIENCE BOOST
FLEXIBLE PRICING
10
Survale Candidate Experience Surveys
8.5

Survale Candidate Experience Surveys

Survale Candidate Experience Surveys
View Website
CANDIDATE EXPERIENCE BOOST
FLEXIBLE PRICING

Why We Love It

Survale is an excellent tool for recruitment agencies as it is specifically designed to monitor and enhance the candidate experience. It collects real-time feedback, which allows agencies to make immediate adjustments to their recruitment process. This leads to a better candidate experience and higher retention. Additionally, the software's comprehensive analytics provide valuable insights into the performance of recruiters, enabling constant improvement.

Pros

  • Real-time feedback collection
  • Specific to recruitment industry
  • Comprehensive analytics
  • Improves candidate engagement and retention
  • Easy integration

Cons

  • Pricing not transparent
  • May require technical assistance for setup
  • Limited customization options

Custom pricing available upon request

Survale is a real-time feedback software specifically designed for recruitment agencies. It enables these agencies to regularly assess and improve the candidate experience by gathering and analyzing feedback on the performance of recruiters and the recruitment process. This ensures higher candidate engagement and retention.

Pros

  • Real-time feedback collection
  • Specific to recruitment industry
  • Comprehensive analytics
  • Improves candidate engagement and retention
  • Easy integration

Cons

  • Pricing not transparent
  • May require technical assistance for setup
  • Limited customization options
CANDIDATE EXPERIENCE BOOST
FLEXIBLE PRICING

Why We Love It

Survale is an excellent tool for recruitment agencies as it is specifically designed to monitor and enhance the candidate experience. It collects real-time feedback, which allows agencies to make immediate adjustments to their recruitment process. This leads to a better candidate experience and higher retention. Additionally, the software's comprehensive analytics provide valuable insights into the performance of recruiters, enabling constant improvement.

Pros

  • Real-time feedback collection
  • Specific to recruitment industry
  • Comprehensive analytics
  • Improves candidate engagement and retention
  • Easy integration

Cons

  • Pricing not transparent
  • May require technical assistance for setup
  • Limited customization options

Why We Love It

Survale is an excellent tool for recruitment agencies as it is specifically designed to monitor and enhance the candidate experience. It collects real-time feedback, which allows agencies to make immediate adjustments to their recruitment process. This leads to a better candidate experience and higher retention. Additionally, the software's comprehensive analytics provide valuable insights into the performance of recruiters, enabling constant improvement.

Custom pricing available upon request

Survale is a real-time feedback software specifically designed for recruitment agencies. It enables these agencies to regularly assess and improve the candidate experience by gathering and analyzing feedback on the performance of recruiters and the recruitment process. This ensures higher candidate engagement and retention.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Qualtrics XM Experience Management
 Yes No Contact for trial Yes Yes Yes Both Salesforce, Slack, Google Analytics Yes Contact for pricing
2LimeSurvey — Online Survey Tool
 Web-only Freemium No No Yes Email/Ticket only Not specified Custom integrations only No €25/month
3Salesforce Feedback Management
 Yes No Contact for trial Yes Yes Yes SOC 2 Slack, Microsoft 365, Google Workspace Yes Contact for pricing
4Alchemer Survey Software
 Web-only Yes Yes - 7 days Yes Yes Yes Not specified Salesforce, Slack, Microsoft 365 Yes $49/month
5Survale Candidate Experience Surveys
 Web-only No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
6Client Savvy Feedback Software
 Web-only No No No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
7Verint Survey Management Software
 Web-only No Contact for trial No Enterprise API only Yes SOC 2 Salesforce, Microsoft 365, Oracle Enterprise plans only Contact for pricing
8Simplesat CSAT & NPS Tool
 Web-only No Yes - 14 days Yes No Yes Not specified Google Workspace, Slack, HubSpot No $49/month
9ClearlyRated CX Platform
 Web-only No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
10Great Place to Work Surveys
 Web-only No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
1

Qualtrics XM Experience Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
Salesforce, Slack, Google Analytics
Supports SSO
Yes
Starting Price
Contact for pricing
2

LimeSurvey — Online Survey Tool

Has Mobile App
Web-only
Has Free Plan
Freemium
Has Free Trial
No
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
€25/month
3

Salesforce Feedback Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Contact for pricing
4

Alchemer Survey Software

Has Mobile App
Web-only
Has Free Plan
Yes
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, Slack, Microsoft 365
Supports SSO
Yes
Starting Price
$49/month
5

Survale Candidate Experience Surveys

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
6

Client Savvy Feedback Software

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
No
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
7

Verint Survey Management Software

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, Microsoft 365, Oracle
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing
8

Simplesat CSAT & NPS Tool

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Workspace, Slack, HubSpot
Supports SSO
No
Starting Price
$49/month
9

ClearlyRated CX Platform

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
10

Great Place to Work Surveys

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The "How We Choose" section for customer feedback and survey tools for recruitment agencies outlines a rigorous evaluation methodology focused on key factors such as specifications, features, customer reviews, ratings, and overall value. This category places particular emphasis on usability, integration capabilities, customization options, and the ability to generate actionable insights, which are critical for recruitment agencies seeking effective feedback mechanisms. Rankings were determined by analyzing a comprehensive dataset that included product specifications, aggregated customer feedback, and ratings from verified users across multiple platforms, ensuring a well-rounded comparison that reflects both qualitative and quantitative insights. This research methodology enables a clear understanding of each product's strengths and weaknesses, facilitating informed decision-making for recruitment agencies.

Verification

  • Products evaluated through comprehensive research and analysis of customer feedback and industry standards.
  • Rankings based on a thorough examination of user ratings and expert reviews in the recruitment sector.
  • Selection criteria focus on key features such as usability, integration capabilities, and customer support metrics.

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Frequently Asked Questions About Customer Feedback & Survey Tools for Recruitment Agencies

What makes a customer feedback & survey tools for recruitment agencies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your customer feedback & survey tools for recruitment agencies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of customer feedback & survey tools for recruitment agencies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means