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Oracle Simphony
oracle.com · Oracle Simphony POS Systems · scored Dec 2025Oracle Simphony charges $2,000/year just to change a menu
Best forLarge hotel, casino, and restaurant chains needing global scale.
An enterprise POS system with offline Yellow/Red modes, used by Starbucks and Marriott.
In their words
“They have a cost to just about everything you could want. Changing your menu will cost you $2000/yr.”
trustradius.comUpside
- Yellow/Red offline modes keep sales running
- Used by Starbucks and Marriott at scale
- 200+ validated integration partners
Catch
- Menu changes can cost $2,000/year
- Interface described as outdated
- Support tickets can stay open for years
Editor's takeOracle Simphony keeps transactions running through outages using its Yellow and Red offline modes. It connects to more than 200 validated integration partners and processes billions of payments a year. Base plans start at $55 a month, but users report menu changes alone can cost $2,000 a year.
Does Oracle Simphony work without internet?
Yes. Its Yellow and Red offline modes let workstations keep processing sales locally or in isolation when server connections drop.
Are there hidden costs with Oracle Simphony?
Some. TrustRadius reviewers report add-on charges for tasks like menu changes, which can run about $2,000 a year on top of the subscription.
The evidence: 6 criteria, 3 penalties (−0.18 points)
Score adjustments−0.18 points in total












