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Glean
glean.com · Glean Work AI · scored Jan 2026Glean's support fee alone runs 10% of your contract
Best forMid-to-large tech companies with scattered internal data.
From $50 per user/mo
SOC 2HIPAAenterprise search
Top score
9.5Product9.8Market8.9Usability8.2Value9.7Security9.4Integrations
Enterprise AI search platform unifying 100+ apps with strict permission inheritance.
Standout factReached a $7.2 billion valuation after a $150 million Series F round.glean.com
Biggest catchMandatory support fees run about 10% of annual contract value.eesel.ai
True monthly cost
True annual cost estimate, mid-size deployment
Base subscription, estimated$50k-60k/yr min
Mandatory support fee10% of ARR
TotalVaries, quote-based
Third-party pricing analysis
Upside
- 100+ enterprise app connectors
- Strict permission inheritance for security
- SOC 2 Type II, HIPAA compliant
Catch
- No public pricing published
- Support fees run 10% of ARR
- Search results can be too broad
Pick it ifMid-to-large tech companies with scattered internal data.
Skip it ifSmall businesses with fewer than 100 employees.
PricingFrom ~$50/user/mo, ~$50k-60k minimum contract
Editor's takeGlean unifies search across more than 100 enterprise apps using an Enterprise Graph that strictly inherits source permissions. It raised $150 million at a $7.2 billion valuation and holds SOC 2 Type II and HIPAA certification. Pricing is not public, and mandatory support fees run about 10% of annual contract value.
How much does Glean cost?
Pricing is not public, but reports cite about $50 a user monthly with a minimum contract around $50,000 to $60,000 a year, according to a third-party pricing analysis.
Does Glean enforce data permissions?
Yes. It strictly inherits permissions from source applications, so users only see search results for content they are already authorized to access, according to Glean's own documentation.
The evidence: 6 criteria, 3 penalties (−0.14 points)
9.5
Product Capability & DepthLooked for: We evaluate the breadth of search indexing, AI reasoning capabilities, and the ability to unify fragmented enterprise data sources.Glean offers a comprehensive 'Work AI' platform combining enterprise search, generative AI assistants, and autonomous agents. It features an 'Enterprise Graph' that maps relationships between people, content, and activity across 100+ connectors. Capabilities include RAG (Retrieval-Augmented Generation), semantic search, and agentic workflows that can automate multi-step tasks.aiagentslist.combusinesswire.comg2.com
9.8
Market Credibility & Trust SignalsLooked for: We assess funding status, valuation, adoption by major enterprises, and industry recognition.Glean has achieved 'unicorn' status with a $7.2 billion valuation following a $150 million Series F round in June 2025. It is backed by top-tier investors like Sequoia and Kleiner Perkins and reports over $100 million in ARR. The platform is used by major global enterprises and powers over 100 million agent actions annually.glean.comventurecapital.com
8.9
Usability & Customer ExperienceLooked for: We analyze user feedback regarding ease of setup, search accuracy, interface intuitiveness, and speed.Users consistently praise the platform's speed and intuitive interface, describing it as an 'internal Google' that saves significant time. However, some users report that search results can be too broad and that filtering options could be improved to handle complex queries more effectively.g2.comg2.com
8.2
Value, Pricing & TransparencyLooked for: We evaluate pricing accessibility, transparency of costs, and contract flexibility.Glean does not publish public pricing. Research indicates a high entry barrier with minimum annual contracts estimated around $50,000-$60,000 and per-user costs starting at $50/month. Reports also cite mandatory support fees (approx. 10% of ARR) and potential renewal price hikes.gosearch.aieesel.ai
9.7
Security, Compliance & Data ProtectionLooked for: We examine certifications, encryption standards, and how the platform handles sensitive enterprise data permissions.Glean adheres to the highest security standards, including SOC 2 Type II, HIPAA, and GDPR compliance. It uses FIPS 140-2 validated encryption and enforces strict permission inheritance, ensuring users only see search results for content they are authorized to access in the source application.glean.comglean.comglean.com
9.4
Integrations & Ecosystem StrengthLooked for: We look for the number of native connectors, API availability, and ease of connecting custom data sources.The platform supports over 100 out-of-the-box connectors for major enterprise tools like Slack, Jira, Salesforce, and Google Drive. It also offers a developer platform with APIs and SDKs to build custom connectors for proprietary data sources.glean.comdocs.glean.com
Score adjustments−0.14 points in total
−0.05High minimum contract value (estimated ~$50k-$60k/year) and mandatory support fees (10% of ARR) create a high barrier to entry.eesel.ai · severity 75/100
−0.04Lack of public pricing and reports of significant renewal price hikes (7-12%) reduce cost predictability.gosearch.ai · severity 60/100
−0.05Users report that search results can sometimes be too broad and filtering options are inadequate for narrowing down specific information.g2.com · severity 45/100
