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Accruent
accruent.com · scored Dec 2025Accruent lists prices, but support has slowed
Best forLarge enterprises needing scalable, multi-site asset and lease management
Cloud suite covering CMMS, lease administration, and engineering documents for the entire asset lifecycle.
In their words
“When it was MC for Accruent response was immediate now it can take days even though we pay for 24/7 support.”
trustradius.comUpside
- Covers entire asset lifecycle
- SOC 2 and FDA 21 CFR compliant
- Publishes some enterprise pricing
Catch
- Support response times have slowed
- Custom reports feel tricky to build
- On-premise updates can lag cloud
Editor's takeAccruent bundles CMMS, lease administration, and engineering document management into one suite for the entire asset lifecycle. It serves more than 10,000 customers across 150-plus countries, including Walmart and Citigroup. Support response times have slowed since the company's acquisition, with some users reporting multi-day waits for a reply.
How much does Accruent cost?
Some modules list public pricing, like Maintenance Connection at around $110 per user monthly, though most enterprise pricing needs a quote.
Is Accruent support responsive?
Reviews are mixed. Long-term users report response times have slowed since acquisition, sometimes taking days for a reply.
The evidence: 6 criteria, 3 penalties (−0.14 points)
Score adjustments−0.14 points in total












