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Community & Forum Platforms for SaaS Companies 2025: Complete Guide to the Best 4

Albert Richer
Curated by :
Albert Richer
Updated Nov 21, 2025

This is one focused category — browse the entire Community & Forum Platforms list here.

Community & Forum Platforms for SaaS Companies
Albert Richer

When exploring the best community and forum platforms tailored for SaaS companies, market research indicates a clear preference for flexibility and integration capabilities. Customer review analysis shows common patterns, with platforms like Discourse and Tribe consistently earning high marks for their user-friendly interfaces and robust customization options. When exploring the best community and forum platforms tailored for SaaS companies, market research indicates a clear preference for flexibility and integration capabilities. Customer review analysis shows common patterns, with platforms like Discourse and Tribe consistently earning high marks for their user-friendly interfaces and robust customization options.

Similar Categories
1
Expert Score
9.8 / 10
395
157
ANALYTICS DRIVEN
EMBEDDABLE FORUMS
1
Turf: Community Platform for SaaS
9.8

Turf: Community Platform for SaaS

Turf: Community Platform for SaaS
View Website
Free basic plan available, premium plans starting at $20/month
ANALYTICS DRIVEN
EMBEDDABLE FORUMS

Why We Love It

We love Turf because it's tailored to the unique needs of SaaS companies. It understands the importance of community and communication in the SaaS space, offering features like embeddable forums and subcommunities that foster discussion and engagement. The analytics feature allows businesses to track engagement and make informed decisions, while social login makes it easy for users to join and participate in discussions. All these features combined make Turf a powerful tool for SaaS companies to build and manage their online communities.

Pros

  • SaaS-specific features
  • Embeddable forums
  • Subcommunities for targeted interaction
  • Detailed analytics
  • Social login capability

Cons

  • Limited customization options
  • May require technical expertise for embedding tools

Free basic plan available, premium plans starting at $20/month

Turf is a unique forum software solution designed specifically for SaaS companies. It offers features like embeddable forums, subcommunities, and analytics, catering to the need for collaboration, customer engagement, and data-driven decision making prevalent in the SaaS industry.

Pros

  • SaaS-specific features
  • Embeddable forums
  • Subcommunities for targeted interaction
  • Detailed analytics
  • Social login capability

Cons

  • Limited customization options
  • May require technical expertise for embedding tools
ANALYTICS DRIVEN
EMBEDDABLE FORUMS

Why We Love It

We love Turf because it's tailored to the unique needs of SaaS companies. It understands the importance of community and communication in the SaaS space, offering features like embeddable forums and subcommunities that foster discussion and engagement. The analytics feature allows businesses to track engagement and make informed decisions, while social login makes it easy for users to join and participate in discussions. All these features combined make Turf a powerful tool for SaaS companies to build and manage their online communities.

Pros

  • SaaS-specific features
  • Embeddable forums
  • Subcommunities for targeted interaction
  • Detailed analytics
  • Social login capability

Cons

  • Limited customization options
  • May require technical expertise for embedding tools

Why We Love It

We love Turf because it's tailored to the unique needs of SaaS companies. It understands the importance of community and communication in the SaaS space, offering features like embeddable forums and subcommunities that foster discussion and engagement. The analytics feature allows businesses to track engagement and make informed decisions, while social login makes it easy for users to join and participate in discussions. All these features combined make Turf a powerful tool for SaaS companies to build and manage their online communities.

Free basic plan available, premium plans starting at $20/month

Turf is a unique forum software solution designed specifically for SaaS companies. It offers features like embeddable forums, subcommunities, and analytics, catering to the need for collaboration, customer engagement, and data-driven decision making prevalent in the SaaS industry.

2
Expert Score
9.5 / 10
624
163
AI-ENHANCED
SUBCOMMUNITY SUPPORT
2
Bettermode Community Platform
9.5

Bettermode Community Platform

Bettermode Community Platform
View Website
AI-ENHANCED
SUBCOMMUNITY SUPPORT

Why We Love It

Bettermode is a comprehensive solution for SaaS companies looking to build a strong, engaged community. Its AI-powered tools provide intelligent insights that can help businesses understand their user behavior and feedback, enabling them to make data-driven decisions. The ability to create branded portals and forums offers a unified experience for users, enhancing brand loyalty and user satisfaction.

Pros

  • Branded customer portals
  • AI-powered tools
  • Customizable community platform
  • Support forums
  • Engagement hubs

Cons

  • No clear pricing structure
  • May require technical knowledge for customization

Custom pricing available upon request

Bettermode is an all-in-one customizable community platform designed specifically for SaaS companies. It provides a branded customer portal, support forums and engagement hubs which are enhanced with AI to address the unique needs of customer engagement and interaction in the SaaS industry.

Pros

  • Branded customer portals
  • AI-powered tools
  • Customizable community platform
  • Support forums
  • Engagement hubs

Cons

  • No clear pricing structure
  • May require technical knowledge for customization
AI-ENHANCED
SUBCOMMUNITY SUPPORT

Why We Love It

Bettermode is a comprehensive solution for SaaS companies looking to build a strong, engaged community. Its AI-powered tools provide intelligent insights that can help businesses understand their user behavior and feedback, enabling them to make data-driven decisions. The ability to create branded portals and forums offers a unified experience for users, enhancing brand loyalty and user satisfaction.

Pros

  • Branded customer portals
  • AI-powered tools
  • Customizable community platform
  • Support forums
  • Engagement hubs

Cons

  • No clear pricing structure
  • May require technical knowledge for customization

Why We Love It

Bettermode is a comprehensive solution for SaaS companies looking to build a strong, engaged community. Its AI-powered tools provide intelligent insights that can help businesses understand their user behavior and feedback, enabling them to make data-driven decisions. The ability to create branded portals and forums offers a unified experience for users, enhancing brand loyalty and user satisfaction.

Custom pricing available upon request

Bettermode is an all-in-one customizable community platform designed specifically for SaaS companies. It provides a branded customer portal, support forums and engagement hubs which are enhanced with AI to address the unique needs of customer engagement and interaction in the SaaS industry.

3
Expert Score
9.2 / 10
529
41
ENGAGEMENT HUB
CUSTOMIZABLE SPACE
ENGAGEMENT HUB
CUSTOMIZABLE SPACE
AI-ENHANCED
OPEN-SOURCE FLEXIBILITY
3
Circle Community Platform
9.2

Circle Community Platform

Circle Community Platform
View Website
Pricing starts at $39/month, with options for custom enterprise pricing.
ENGAGEMENT HUB
CUSTOMIZABLE SPACE
ENGAGEMENT HUB
CUSTOMIZABLE SPACE
AI-ENHANCED
OPEN-SOURCE FLEXIBILITY

Why We Love It

Circle is a fantastic tool for SaaS companies to build a thriving online community around their product. The platform's focus on member engagement makes it easier for companies to interact with their users, gather feedback, and offer real-time support. It seamlessly integrates with popular platforms like Zapier, Slack, and Discourse, making it flexible and easy to fit into your existing workflow. Plus, the ability to host live events and launch courses makes it a versatile tool for user education and engagement.

Pros

  • Highly customizable
  • Built for member engagement
  • Supports live events
  • Integrated with popular platforms
  • Easy to use

Cons

  • Lack of a free plan
  • Limited integrations in lower-priced plans
  • Cost may be high for small startups

Pricing starts at $39/month, with options for custom enterprise pricing.

Circle is a comprehensive SaaS community platform that is specifically designed to foster member engagement and facilitate content sharing, making it ideal for SaaS companies that aim to build, grow, and manage their user communities. It is highly customizable, allowing you to craft unique spaces, prompt interactive discussions, host live events and even launch your course.

Pros

  • Highly customizable
  • Built for member engagement
  • Supports live events
  • Integrated with popular platforms
  • Easy to use

Cons

  • Lack of a free plan
  • Limited integrations in lower-priced plans
  • Cost may be high for small startups
ENGAGEMENT HUB
CUSTOMIZABLE SPACE
ENGAGEMENT HUB
CUSTOMIZABLE SPACE
AI-ENHANCED
OPEN-SOURCE FLEXIBILITY

Why We Love It

Circle is a fantastic tool for SaaS companies to build a thriving online community around their product. The platform's focus on member engagement makes it easier for companies to interact with their users, gather feedback, and offer real-time support. It seamlessly integrates with popular platforms like Zapier, Slack, and Discourse, making it flexible and easy to fit into your existing workflow. Plus, the ability to host live events and launch courses makes it a versatile tool for user education and engagement.

Pros

  • Highly customizable
  • Built for member engagement
  • Supports live events
  • Integrated with popular platforms
  • Easy to use

Cons

  • Lack of a free plan
  • Limited integrations in lower-priced plans
  • Cost may be high for small startups

Why We Love It

Circle is a fantastic tool for SaaS companies to build a thriving online community around their product. The platform's focus on member engagement makes it easier for companies to interact with their users, gather feedback, and offer real-time support. It seamlessly integrates with popular platforms like Zapier, Slack, and Discourse, making it flexible and easy to fit into your existing workflow. Plus, the ability to host live events and launch courses makes it a versatile tool for user education and engagement.

Pricing starts at $39/month, with options for custom enterprise pricing.

Circle is a comprehensive SaaS community platform that is specifically designed to foster member engagement and facilitate content sharing, making it ideal for SaaS companies that aim to build, grow, and manage their user communities. It is highly customizable, allowing you to craft unique spaces, prompt interactive discussions, host live events and even launch your course.

4
Expert Score
8.8 / 10
368
37
OPEN-SOURCE FLEXIBILITY
LIVE EVENT READY
4
Discourse Community Platform
8.8

Discourse Community Platform

Discourse Community Platform
View Website
Free basic plan available, Business plan starting at $100/month
OPEN-SOURCE FLEXIBILITY
LIVE EVENT READY

Why We Love It

Discourse offers a unique blend of customization and robust features that perfectly aligns with the needs of SaaS companies. As an open-source platform, it provides ample room for companies to tailor the platform to their specific needs. Its emphasis on fostering thoughtful discussions makes it a powerful tool for building a strong community of users, which is crucial for SaaS companies in maintaining customer loyalty and gaining valuable insights into user needs and preferences.

Pros

  • Open-source platform
  • Highly customizable
  • Robust moderation tools
  • Facilitates meaningful discussions
  • Excellent for customer engagement

Cons

  • May require technical knowledge for customization
  • No phone support
  • Limited features on the free plan

Free basic plan available, Business plan starting at $100/month

Discourse is an exceptional solution for SaaS companies looking to build strong, vibrant online communities. Its open-source nature provides flexibility and customization, allowing it to cater to specific industry needs, while its features for discussions, chat, and moderation facilitate impactful communication and interaction. Its thoughtful design promotes meaningful conversation, making it an excellent platform for customer engagement and support.

Pros

  • Open-source platform
  • Highly customizable
  • Robust moderation tools
  • Facilitates meaningful discussions
  • Excellent for customer engagement

Cons

  • May require technical knowledge for customization
  • No phone support
  • Limited features on the free plan
OPEN-SOURCE FLEXIBILITY
LIVE EVENT READY

Why We Love It

Discourse offers a unique blend of customization and robust features that perfectly aligns with the needs of SaaS companies. As an open-source platform, it provides ample room for companies to tailor the platform to their specific needs. Its emphasis on fostering thoughtful discussions makes it a powerful tool for building a strong community of users, which is crucial for SaaS companies in maintaining customer loyalty and gaining valuable insights into user needs and preferences.

Pros

  • Open-source platform
  • Highly customizable
  • Robust moderation tools
  • Facilitates meaningful discussions
  • Excellent for customer engagement

Cons

  • May require technical knowledge for customization
  • No phone support
  • Limited features on the free plan

Why We Love It

Discourse offers a unique blend of customization and robust features that perfectly aligns with the needs of SaaS companies. As an open-source platform, it provides ample room for companies to tailor the platform to their specific needs. Its emphasis on fostering thoughtful discussions makes it a powerful tool for building a strong community of users, which is crucial for SaaS companies in maintaining customer loyalty and gaining valuable insights into user needs and preferences.

Free basic plan available, Business plan starting at $100/month

Discourse is an exceptional solution for SaaS companies looking to build strong, vibrant online communities. Its open-source nature provides flexibility and customization, allowing it to cater to specific industry needs, while its features for discussions, chat, and moderation facilitate impactful communication and interaction. Its thoughtful design promotes meaningful conversation, making it an excellent platform for customer engagement and support.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Discourse Community Platform
 Yes Yes Not specified Yes Yes No Not specified Slack, Salesforce, Google Workspace Yes $100/month
2Turf: Community Platform for SaaS
 Not specified Yes Not specified Not specified Not specified Not specified Not specified Not specified Not specified $20/month
3Bettermode Community Platform
 Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
4Circle Community Platform
 Yes No Not specified Yes Not specified Not specified Not specified Slack, Zapier, Discourse Not specified $39/month
1

Discourse Community Platform

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Not specified
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
No
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Salesforce, Google Workspace
Supports SSO
Yes
Starting Price
$100/month
2

Turf: Community Platform for SaaS

Has Mobile App
Not specified
Has Free Plan
Yes
Has Free Trial
Not specified
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
$20/month
3

Bettermode Community Platform

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
4

Circle Community Platform

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Not specified
Integrates With Zapier
Yes
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Zapier, Discourse
Supports SSO
Not specified
Starting Price
$39/month

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for community and forum platforms for SaaS companies outlines a research-based methodology focused on key factors such as specifications, features, customer reviews, and ratings. In this category, important considerations include user engagement features, integration capabilities, scalability, and customization options, which significantly influence the selection process. Rankings were determined by analyzing data from comprehensive reviews, comparing product specifications, and evaluating customer feedback to assess satisfaction levels and overall value. The research methodology emphasizes an objective analysis of available data to provide a clear understanding of each platform's strengths and weaknesses.

Verification

  • Products evaluated through comprehensive research and analysis of community engagement features.
  • Rankings based on analysis of user feedback, platform capabilities, and expert reviews.
  • Selection criteria focus on scalability, user interface design, and integration options for SaaS companies.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Community & Forum Platforms for SaaS Companies

What makes a community & forum platforms for saas companies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your community & forum platforms for saas companies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of community & forum platforms for saas companies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means