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For more options, view the complete software list in our Workforce Scheduling & Shift Management Tools section.

Workforce Scheduling Tools for Hospitality & Hotels
Albert Richer

Unlocking Efficiency: A Research-Based Look at the Best Workforce Scheduling Tools for Hospitality & Hotels Market research indicates that the right workforce scheduling tools can significantly boost efficiency in the hospitality sector, where timing is everything. Analysis of thousands of customer reviews shows that platforms like 7shifts are frequently praised for their user-friendly interfaces and robust features tailored specifically for restaurants and hotels. In contrast, while Sling is often marketed as a budget-friendly option, many users report that it lacks some essential functionalities that can lead to scheduling headaches in high-volume environments. So, what's worth your investment? Research suggests that tools offering integrated communication features, like HotSchedules, are often recommended for their ability to streamline staff interactions, which is crucial during busy shifts. Yet, why does everyone think you need to spend $$$ on fancy software? Unlocking Efficiency: A Research-Based Look at the Best Workforce Scheduling Tools for Hospitality & Hotels Market research indicates that the right workforce scheduling tools can significantly boost efficiency in the hospitality sector, where timing is everything.

Similar Categories
1
Expert Score
9.9 / 10
480
68
FLEXIBLE SHIFTS
PAYROLL INTEGRATION

Shifton Hotel Staff Scheduling

Shifton Hotel Staff Scheduling
View Website
Shifton's software provides a specifically tailored solution for the hospitality industry, aiming to streamline hotel staff scheduling. It helps in creating balanced schedules, minimizing errors, and maximizing efficiency. Its features such as payroll integration and attendance tracking are designed to cater to the complex workforce management needs in a hotel setting.
Shifton's software provides a specifically tailored solution for the hospitality industry, aiming to streamline hotel staff scheduling. It helps in creating balanced schedules, minimizing errors, and maximizing efficiency. Its features such as payroll integration and attendance tracking are designed to cater to the complex workforce management needs in a hotel setting.
FLEXIBLE SHIFTS
PAYROLL INTEGRATION

Best for teams that are

  • Service businesses seeking automated shift generation and easy swapping
  • Teams needing a flexible tool that handles various shift patterns
  • Managers looking for AI-driven scheduling suggestions

Skip if

  • Large food service operations needing specialized menu management features
  • Enterprises requiring a widely adopted, industry-standard legacy system
  • Users needing extensive third-party integrations out of the box

Expert Take

Our analysis shows Shifton stands out for its highly transparent, modular pricing model that allows hotels to pay only for the specific features they need, such as payroll or location control. Research indicates the platform effectively combines standard scheduling with niche hotel capabilities like housekeeping task checklists. While the mobile app has administrative limitations, the generous free tier for up to 100 employees makes it a compelling option for small to mid-sized hospitality businesses.

Pros

  • Free plan for up to 100 employees
  • Modular pricing (pay-per-feature)
  • Automated AI-driven shift scheduling
  • Task management for housekeeping/maintenance
  • Real-time GPS location tracking

Cons

  • Mobile app limited to employee views
  • Admins must use web interface
  • Potential battery drain from location services
  • Low volume of third-party reviews
  • Location control add-on is expensive
2
Expert Score
9.7 / 10
425
138

TCP Hospitality Scheduling

TCP Hospitality Scheduling
View Website
TCP Hospitality Scheduling is a robust software platform designed specifically for the hospitality industry. It provides comprehensive staff scheduling and time tracking features across multiple locations, aiding in compliance risk management and enhancing guest service delivery.
TCP Hospitality Scheduling is a robust software platform designed specifically for the hospitality industry. It provides comprehensive staff scheduling and time tracking features across multiple locations, aiding in compliance risk management and enhancing guest service delivery.

Best for teams that are

  • Mid-sized to large organizations needing robust compliance tools
  • Businesses prioritizing automated scheduling rules and conflict prevention
  • Companies needing strong time and attendance integration

Skip if

  • Small businesses looking for a free plan or simple lightweight tool
  • Teams that do not need complex rule-based scheduling engines
  • Users who find extensive feature sets overwhelming for basic needs

Expert Take

Our analysis shows that TCP Humanity stands out for its sophisticated approach to labor compliance and demand forecasting, moving beyond simple calendar management to true workforce optimization. Research indicates that its ability to automate complex rule sets for federal and state labor laws makes it particularly valuable for mid-market to enterprise hospitality groups facing strict regulatory environments. While it may be overkill for very small cafes due to the lack of a free tier, the depth of its AI forecasting and payroll integrations offers significant ROI for larger operations.

Pros

  • AI-powered demand forecasting optimizes staffing
  • Robust compliance engine for labor laws
  • Highly rated iOS mobile application
  • Seamless integrations with ADP and Workday
  • Intuitive drag-and-drop schedule builder

Cons

  • No free plan for small businesses
  • Pricing is not publicly transparent
  • Android app reports login/sync issues
  • Support quality reported as inconsistent
  • Can be overwhelming for small teams
3
Expert Score
9.7 / 10
665
129
USER-FRIENDLY
ADVANCED FORECASTING

Actabl Hotel Labor Management

Actabl Hotel Labor Management
View Website
Actabl's software is specifically tailored towards the hospitality and hotel industry, with a focus on optimizing labor management. It streamlines staffing, provides advanced scheduling capabilities, and offers robust tools for shift coverage, communication, wage data, and payroll processing. This allows hotels to optimize their workforce, reduce costs, and improve operational efficiency.
Actabl's software is specifically tailored towards the hospitality and hotel industry, with a focus on optimizing labor management. It streamlines staffing, provides advanced scheduling capabilities, and offers robust tools for shift coverage, communication, wage data, and payroll processing. This allows hotels to optimize their workforce, reduce costs, and improve operational efficiency.
USER-FRIENDLY
ADVANCED FORECASTING

Best for teams that are

  • Hotel management companies needing labor standards and benchmarking
  • Branded properties requiring strict adherence to labor models
  • Multi-property groups wanting centralized labor visibility

Skip if

  • Small independent hotels or B&Bs with simple staffing requirements
  • Restaurants or non-hotel hospitality businesses
  • Single properties that do not need portfolio-wide benchmarking

Expert Take

Actabl Hotel Labor Management is an exceptional tool for the hotel industry. It's not just a generic workforce management software; it's built specifically for hotels. This means it understands the challenges of the industry and provides solutions tailored to these needs. From optimizing staffing levels to ensuring effective communication among team members, Actabl addresses the unique needs of the hospitality industry, making it a favorite among professionals in the field.

Pros

  • Industry-specific features
  • Advanced scheduling capabilities
  • Effective communication tools
  • Accurate wage data and payroll processing

Cons

  • No free trial available
  • May require training to utilize full features
4
Expert Score
9.5 / 10
582
55

Visual Registration Hospitality Software

View Website
Visual Registration is an ideal workforce scheduling solution for the hospitality industry. It efficiently manages staff, streamlines workforce, automates payroll, simplifies shift planning, and enables last-minute swaps - all crucial for the fast-paced, ever-changing dynamics of the hospitality sector.
Visual Registration is an ideal workforce scheduling solution for the hospitality industry. It efficiently manages staff, streamlines workforce, automates payroll, simplifies shift planning, and enables last-minute swaps - all crucial for the fast-paced, ever-changing dynamics of the hospitality sector.

Best for teams that are

  • Hotels needing visual resource planning and ERP links
  • Operations requiring detailed project and hour registration
  • European-based businesses needing specific regional compliance

Skip if

  • Small US businesses looking for a simple, standalone mobile scheduler
  • Teams that do not use ERP systems for resource planning
  • Users wanting a dedicated shift-swapping marketplace app

Expert Take

Our analysis shows Visual Registration excels in the hospitality niche by automating the specific pain points of tip pooling, split shifts, and complex overtime rules. Research indicates it bridges the gap between simple scheduling apps and complex ERPs, offering a 'visual' approach that simplifies adoption for diverse workforces. Based on documented features, its ability to enforce contract compliance automatically during check-in makes it a reliable choice for reducing payroll errors.

Pros

  • Automated payroll for tips and overtime
  • GPS-enabled mobile check-in
  • Seamless ERP and payroll integrations
  • User-friendly for non-tech staff
  • Real-time workforce visibility

Cons

  • Support limited to business hours
  • Lacks advanced AI demand forecasting
  • Custom quotes needed for enterprise
  • Less suitable for complex analytics
  • Smaller ecosystem than global giants
5
Expert Score
9.5 / 10
552
128
REAL-TIME ADJUSTMENTS
HOSPITALITY OPTIMIZED

Unifocus Hospitality Management

Unifocus Hospitality Management
View Website
Unifocus is a SaaS solution designed specifically for the hospitality industry. It provides smart scheduling, labor forecasting, and mobile tools to streamline operations, cut costs, and improve team performance. The software is built with a deep understanding of the industry's unique needs and challenges such as fluctuating demand, diverse workforce, and strict compliance requirements.
Unifocus is a SaaS solution designed specifically for the hospitality industry. It provides smart scheduling, labor forecasting, and mobile tools to streamline operations, cut costs, and improve team performance. The software is built with a deep understanding of the industry's unique needs and challenges such as fluctuating demand, diverse workforce, and strict compliance requirements.
REAL-TIME ADJUSTMENTS
HOSPITALITY OPTIMIZED

Best for teams that are

  • Full-service hotels and resorts needing advanced labor forecasting
  • Properties requiring specific tools for housekeeping and maintenance tasks
  • Operations that need to optimize labor based on strict service standards

Skip if

  • Small businesses with limited budgets and simple scheduling needs
  • Teams that find enterprise-grade analytics overwhelming or unnecessary
  • Simple operations not requiring task management features

Expert Take

Our analysis shows Unifocus stands out by merging workforce management with operational execution, specifically through its unique 'Glitch' service recovery module. Research indicates the platform's '100% ROI guarantee' is a rare commitment in the SaaS space, backed by its ability to automate complex labor compliance and demand forecasting. Based on documented features, it offers a cohesive ecosystem for hotels to not just schedule staff but actively manage the guest experience in real-time.

Pros

  • 100% ROI guarantee on labor costs
  • World's Best Workforce Management Provider (2022-2024)
  • Integrated 'Glitch' service recovery module
  • AI-driven demand-based scheduling
  • ISO 27001 security certified

Cons

  • Mobile app crashes and errors
  • Slow system load times reported
  • No native payroll processing
  • Complex implementation and training
  • Opaque pricing (quote-based)
6
Expert Score
9.3 / 10
545
132
MOBILE FRIENDLY
EASY INTEGRATION

Sling: Employee Scheduling Tool

Sling: Employee Scheduling Tool
View Website
Sling is a free comprehensive solution, specifically designed to ease the scheduling, communication, and payroll needs of the hospitality and hotel industry. Its features such as time tracking, task management and labor cost optimization are tailored to meet the unique staffing demands and shift management requirements in this industry.
Sling is a free comprehensive solution, specifically designed to ease the scheduling, communication, and payroll needs of the hospitality and hotel industry. Its features such as time tracking, task management and labor cost optimization are tailored to meet the unique staffing demands and shift management requirements in this industry.
MOBILE FRIENDLY
EASY INTEGRATION

Best for teams that are

  • Small hotels or departments needing a budget-friendly scheduling tool
  • Teams prioritizing easy shift swapping and internal messaging
  • Startups wanting a strong free or low-cost entry plan

Skip if

  • Large multi-location enterprises requiring advanced analytics
  • Businesses needing deep payroll integration in the free tier
  • Operations requiring complex labor forecasting based on sales data

Expert Take

Our analysis shows Sling delivers exceptional value for hourly workforces, particularly in the restaurant sector due to its deep integration with Toast. Research indicates it effectively solves specific industry pain points like 'clopening' compliance and labor cost forecasting. While the Android mobile experience has documented stability issues, the desktop platform's drag-and-drop simplicity and robust free tier make it a standout choice for small-to-mid-sized businesses.

Pros

  • Generous free plan for teams under 30 users
  • Deep integration with Toast POS system
  • Intuitive drag-and-drop scheduling interface
  • Built-in 'clopening' and overtime compliance alerts
  • Very competitive pricing starting at $1.70/user

Cons

  • Android app reported as buggy and unstable
  • Advanced reporting limited to desktop version
  • Free plan user limit introduced in 2025
  • Auto-scheduling restricted to highest price tier
  • Limited integrations outside retail/restaurant niche
7
Expert Score
9.1 / 10
690
165
24/7 SUPPORT

Deputy Hospitality Scheduling Software

Deputy Hospitality Scheduling Software
View Website
Deputy is an ideal fit for the hospitality sector due to its ability to streamline scheduling and staff management tasks. Its industry-specific design caters to restaurants, bars, cafes, and pubs, making staff scheduling a breeze while ensuring optimum workforce utilization.
Deputy is an ideal fit for the hospitality sector due to its ability to streamline scheduling and staff management tasks. Its industry-specific design caters to restaurants, bars, cafes, and pubs, making staff scheduling a breeze while ensuring optimum workforce utilization.
24/7 SUPPORT

Best for teams that are

  • Hospitality businesses of all sizes needing strong compliance tools
  • Managers wanting an excellent mobile app for shift swapping and updates
  • Teams needing easy integration with various POS and payroll systems

Skip if

  • Companies seeking a single platform for both inventory and labor management
  • Enterprises preferring a legacy on-premise solution over cloud-first apps
  • Businesses looking for the absolute cheapest option per user

Expert Take

Our analysis shows Deputy stands out not just for scheduling, but for its robust risk management features tailored to hospitality. Research indicates its 'Fair Workweek' compliance tools actively protect businesses from labor law fines by tracking predictability pay and schedule consent. Furthermore, documented integrations with POS systems like Square allow the AI to forecast staffing needs based on real-time sales data, directly optimizing labor costs.

Pros

  • AI-driven demand forecasting & auto-scheduling
  • SOC2 Type II & ISO 27001 certified
  • Built-in Fair Workweek compliance tools
  • Touchless facial recognition time clock
  • Seamless POS & Payroll integrations

Cons

  • Minimum monthly spend ($30) applies
  • Extra fees for SMS notifications
  • No unified multi-location schedule view
  • Support can be slow/email-only
  • Occasional mobile app loading lag
8
Expert Score
9.1 / 10
463
134
ERROR REDUCTION

When I Work Hotel Scheduling

When I Work Hotel Scheduling
View Website
This SaaS solution is designed for the hospitality and hotel industry, providing robust scheduling and time tracking capabilities. It streamlines job site management and team communication, significantly reducing errors and saving time, two critical factors in the fast-paced hotel environment.
This SaaS solution is designed for the hospitality and hotel industry, providing robust scheduling and time tracking capabilities. It streamlines job site management and team communication, significantly reducing errors and saving time, two critical factors in the fast-paced hotel environment.
ERROR REDUCTION

Best for teams that are

  • Small to mid-sized hospitality teams wanting quick, easy setup
  • Managers who need a user-friendly mobile app for staff communication
  • Businesses looking for a simple solution without complex enterprise features

Skip if

  • Large enterprises needing advanced custom reporting or complex compliance
  • Operations requiring deep inventory management integration
  • Organizations with complex, multi-layered labor forecasting needs

Expert Take

Our analysis shows When I Work excels at simplifying communication for deskless hospitality teams through its mobile-first design. Research indicates it effectively reduces labor costs by providing real-time overtime alerts and geofenced clock-ins, which are critical for high-turnover hotel environments. While it lacks deep Property Management System integrations, its robust payroll connections and SOC 2 compliance make it a secure, high-value choice for hotels prioritizing staff coordination and budget control.

Pros

  • User-friendly mobile app for staff
  • Affordable per-user pricing model
  • Strong native payroll integrations
  • SOC 2 Type II security compliance
  • Automated overtime alerts and controls

Cons

  • No direct phone support available
  • Mobile app can drain battery
  • Limited native Hotel PMS integrations
  • No free plan for small teams
  • Reporting features cost extra
9
Expert Score
8.8 / 10
639
95
COST EFFICIENCY
COMPLIANCE READY

Fourth Workforce Management Software

Fourth Workforce Management Software
View Website
Designed specifically for the hospitality industry, Fourth Workforce Management Software aids in scheduling staff, forecasting demand, managing compliance, and reducing labor costs across restaurant operations. It addresses the industry's needs for efficient labor management, regulatory compliance, and cost reduction.
Designed specifically for the hospitality industry, Fourth Workforce Management Software aids in scheduling staff, forecasting demand, managing compliance, and reducing labor costs across restaurant operations. It addresses the industry's needs for efficient labor management, regulatory compliance, and cost reduction.
COST EFFICIENCY
COMPLIANCE READY

Best for teams that are

  • Mid-to-large hospitality chains needing combined inventory and workforce tools
  • Operations requiring deep back-office integration with payroll and POS systems
  • Full-service restaurants needing advanced forecasting and labor control

Skip if

  • Small businesses wanting a simple, inexpensive standalone scheduler
  • Teams that do not need inventory management features
  • Users seeking a free or low-cost entry-level solution

Expert Take

Our analysis shows Fourth stands out by combining the industry-standard usability of HotSchedules with enterprise-grade backend logic for inventory and HR. Research indicates its 'Fair Workweek' compliance tools and 'Fuego' earned wage access integration are significant differentiators for hospitality chains facing complex labor laws and retention challenges. While mobile stability has seen recent complaints, the platform's depth in labor forecasting remains a market benchmark.

Pros

  • AI-driven labor forecasting
  • Fair Workweek compliance tools
  • Integrated Earned Wage Access (Fuego)
  • Deep POS & inventory integrations
  • Industry-standard HotSchedules interface

Cons

  • Mobile app stability issues
  • Pricing not publicly transparent
  • Support response times vary
  • Complex setup for full suite
  • Occasional sync delays with HR

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 Shifton Hotel Staff Scheduling
Yes No Yes - 14 days No No Email/Ticket only Not specified Custom integrations only No $2/user/month
2 TCP Hospitality Scheduling
Yes No Contact for trial No Enterprise API only Email/Ticket only Not specified Custom integrations only Enterprise plans only Custom enterprise pricing
3 Actabl Hotel Labor Management
Yes No No No No Email/Ticket only Not specified Custom integrations only No Enterprise pricing
4 Visual Registration Hospitality Software
Yes No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Enterprise pricing
5 Unifocus Hospitality Management
Yes No Contact for trial No Enterprise API only Email/Ticket only Not specified Custom integrations only Enterprise plans only Enterprise pricing
6 Sling: Employee Scheduling Tool
Yes Yes Yes - 14 days No No Yes Not specified Google Calendar, Outlook, Slack No $2/user/month
7 Deputy Hospitality Scheduling Software
Yes No Yes - 31 days Yes Yes Yes SOC 2 Xero, QuickBooks, ADP Yes $2.50/user/month
8 When I Work Hotel Scheduling
Yes Yes Yes - 14 days Yes Yes Yes Not specified Google Workspace, Slack, QuickBooks Yes $2/user/month
9 Fourth Workforce Management Software
Yes No Contact for trial No Enterprise API only Email/Ticket only Not specified Custom integrations only Enterprise plans only Contact for pricing
1

Shifton Hotel Staff Scheduling

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
$2/user/month
2

TCP Hospitality Scheduling

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
Enterprise plans only
Starting Price
Custom enterprise pricing
3

Actabl Hotel Labor Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
No
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Enterprise pricing
4

Visual Registration Hospitality Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Enterprise pricing
5

Unifocus Hospitality Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
Enterprise plans only
Starting Price
Enterprise pricing
6

Sling: Employee Scheduling Tool

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Calendar, Outlook, Slack
Supports SSO
No
Starting Price
$2/user/month
7

Deputy Hospitality Scheduling Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 31 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Xero, QuickBooks, ADP
Supports SSO
Yes
Starting Price
$2.50/user/month
8

When I Work Hotel Scheduling

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Workspace, Slack, QuickBooks
Supports SSO
Yes
Starting Price
$2/user/month
9

Fourth Workforce Management Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing

Similar Categories

How We Rank Products

Our Evaluation Process

In evaluating workforce scheduling tools for hospitality and hotels, key factors included specifications, features, customer reviews, and overall ratings. The selection process specifically considered aspects crucial to the hospitality industry, such as ease of use, integration capabilities with existing systems, support for mobile access, and compliance with labor laws. The research methodology focused on a thorough analysis of available data, comparing specifications and customer feedback across ten products, and evaluating their price-to-value ratio to determine effective rankings.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of industry standards and user needs.
  • Rankings based on a thorough analysis of specifications, customer feedback, and expert reviews in hospitality scheduling.
  • Selection criteria focus on key features such as ease of use, integration capabilities, and customer support in workforce scheduling tools.

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Score Breakdown

0.0 / 10

What This Award Means