Subscription and membership commerce platforms for fitness coaches are designed to streamline business operations for professionals offering fitness services. These platforms cater to fitness coaches who need to manage subscriptions, memberships, and client interactions efficiently. They are typically used to automate billing, schedule classes, and maintain engagement with clients through digital tools. Variations within this category often include differences in scalability, integration capabilities with other fitness or payment software, and compliance with industry standards such as data protection regulations. Buyers in this category consider factors like ease of use, cost structures, and the ability to customize workflows to suit specific business models when selecting a platform.Subscription and membership commerce platforms for fitness coaches are designed to streamline business operations for professionals offering fitness services. These platforms cater to fitness coaches who need to manage subscriptions, memberships, and client interactions efficiently.Subscription and membership commerce platforms for fitness coaches are designed to streamline business operations for professionals offering fitness services. These platforms cater to fitness coaches who need to manage subscriptions, memberships, and client interactions efficiently. They are typically used to automate billing, schedule classes, and maintain engagement with clients through digital tools. Variations within this category often include differences in scalability, integration capabilities with other fitness or payment software, and compliance with industry standards such as data protection regulations. Buyers in this category consider factors like ease of use, cost structures, and the ability to customize workflows to suit specific business models when selecting a platform.
ABC Trainerize is a highly specialised personal training software for fitness coaches, enabling them to deliver tailored fitness programs and track client progress effortlessly. It caters to the unique needs of the fitness industry, facilitating growth by streamlining administrative tasks and enhancing client engagement.
ABC Trainerize is a highly specialised personal training software for fitness coaches, enabling them to deliver tailored fitness programs and track client progress effortlessly. It caters to the unique needs of the fitness industry, facilitating growth by streamlining administrative tasks and enhancing client engagement.
CLIENT ENGAGEMENT BOOST
Best for teams that are
Trainers wanting deep wearable integration like Apple Watch
Coaches offering holistic nutrition, habit, and fitness programming
Clubs and franchises needing a scalable member engagement app
Skip if
Solo coaches who find enterprise-level features overwhelming
Trainers wanting a simple, dedicated check-in system
Users who dislike complex interfaces with many add-ons
Expert Take
Our analysis shows ABC Trainerize stands out for its '360-degree coaching' approach, seamlessly blending fitness, nutrition, and habit tracking into a single interface. Research indicates it offers best-in-class wearable integrations, allowing coaches to pull real-time health data from Apple Watch, Garmin, and Fitbit directly into client profiles. While it lacks HIPAA compliance for clinical use, its robust feature set and scalable ecosystem make it a top choice for general personal trainers and studios.
Pros
Comprehensive workout, nutrition, and habit coaching
Deep integration with Apple Watch & wearables
Custom branded mobile apps available
Scalable pricing starting at $0-$10/mo
Connects to 8000+ apps via Zapier
Cons
Not HIPAA compliant (no BAAs)
Extra fees for payments and video tools
Advanced nutrition features cost $45/mo
Occasional app stability and sync glitches
Limited free plan (1 client only)
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
What We Looked For
We evaluate the comprehensiveness of workout programming, nutrition tracking, habit coaching, and client management tools.
What We Found
ABC Trainerize offers a robust suite for 360-degree coaching, including a custom workout builder, smart meal planning with macro tracking, and habit coaching features.
Score Rationale
The score is high due to the platform's ability to handle fitness, nutrition, and habits in one ecosystem, though some advanced features require add-ons.
Supporting Evidence
The platform supports video coaching with live calls and on-demand video workouts. Includes video calling: 50 hours/month... Includes video streaming: 100 hours/month
— trainerize.com
Features include custom client programs, meal tracking, and habit coaching to empower clients. Coach your clients in every way imaginable... Custom client programs... Meal tracking... Empower clients to be 1% better every day with habit coaching
— trainerize.com
Documented in official product documentation, ABC Trainerize offers tailored fitness program delivery and client progress tracking.
— trainerize.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market presence, user base size, parent company stability, and industry reputation.
What We Found
The platform is a market leader trusted by over 250,000 coaches and is part of the extensive ABC Fitness ecosystem.
Score Rationale
The score reflects its massive adoption and backing by ABC Fitness, establishing it as a dominant player in the fitness software space.
Supporting Evidence
Part of the ABC Fitness ecosystem which powers thousands of fitness businesses globally. Plug into a platform powering thousands of fitness businesses globally.
— abcfitness.com
Trusted by 250,000 fitness coaches and 40,000 fitness businesses worldwide. Trusted by 250,000 fitness coaches and 40,000 fitness businesses worldwide.
— au.trustpilot.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We analyze user interface design, mobile app performance, and customer support responsiveness.
What We Found
Users generally praise the ease of use and client experience, though recent reports cite app stability issues and wearable sync glitches.
Score Rationale
While the interface is intuitive and highly rated, recent documented bugs and sync issues prevent a score in the 9.0+ range.
Supporting Evidence
The company has acknowledged issues with app slowness and crashes in recent updates. We've identified an issue affecting overall system performance... Some end users may encounter slow loading times
— help.trainerize.com
Users appreciate the seamless client communication and habit tracking features. The client communication is seamless and the habit adding and nutrition components are an invaluable resource.
— g2.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing tiers, hidden costs, add-on fees, and the availability of free trials.
What We Found
Entry-level pricing is competitive, but essential features like payments and advanced nutrition are charged as separate monthly add-ons.
Score Rationale
The base price is attractive, but the 'nickel-and-dime' structure for add-ons like Stripe and Video Coaching lowers the value score.
Supporting Evidence
Key features like Stripe payments and Video Coaching cost an additional $10/month each. Add to your plan for $10 USD/mo (Grow, Pro)... Access to Stripe Integrated Payments add-on
— trainerize.com
Pricing starts at $10/month for the Grow plan (up to 2 clients) and $22/month for Pro (up to 5 clients). Grow... $ 10 USD/month... Pro... $ 19.8 /month
— trainerize.com
Pricing starts at $30/month with custom enterprise options, providing flexibility for different business sizes.
— trainerize.com
9.5
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate connectivity with wearables, third-party apps, and automation tools like Zapier.
What We Found
Trainerize offers best-in-class integrations with major wearables (Apple Watch, Garmin, Fitbit) and connects to 8000+ apps via Zapier.
Score Rationale
This category achieves a near-perfect score due to the depth of wearable data syncing and extensive third-party connectivity.
Supporting Evidence
Connects with over 8000 apps via Zapier for business automation. ABC Trainerize integrates with 8000 other apps on Zapier
— zapier.com
Integrates with Apple Health, Google Health, Garmin, Fitbit, and Withings for real-time data syncing. Seamlessly sync real-time metrics like sleep, heart rate, steps, and more from your clients' devices
— trainerize.com
Listed in the company’s integration directory, supports integrations with apps like MyFitnessPal and Fitbit.
— trainerize.com
7.9
Category 6: Security, Compliance & Data Protection
What We Looked For
We review data security measures, encryption standards, and regulatory compliance (e.g., HIPAA).
What We Found
The platform uses strong encryption and AWS security but explicitly states it is not HIPAA compliant and will not sign BAAs.
Score Rationale
While technical security is strong, the lack of HIPAA compliance limits its use for clinical or medical fitness professionals.
Supporting Evidence
ABC Trainerize explicitly states they do not sign Business Associate Agreements (BAA) for HIPAA. As such, we will not sign BAAs as most of our user base are not HIPAA covered entities.
— help.trainerize.com
Data is secured via HTTPS and strictly partitioned, hosted on AWS. All data transmitted between the web/mobile app and cloud are secured via HTTPs... data does not leave AWS
— help.trainerize.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported technical issues including app crashes, slow loading times, and intermittent syncing problems with Apple Watch and other wearables.
Impact: This issue had a noticeable impact on the score.
Essential business features such as Stripe payments, video coaching, and advanced nutrition tracking require additional monthly add-on fees on top of the base subscription.
Impact: This issue caused a significant reduction in the score.
The platform is not HIPAA compliant and the company explicitly refuses to sign Business Associate Agreements (BAA), making it unsuitable for medical or clinical use cases.
Impact: This issue caused a significant reduction in the score.
Everfit is an all-inclusive platform specifically designed for fitness and wellness coaches, personal trainers, and gym owners who want to deliver their coaching at scale. The software offers comprehensive features such as workout builder, nutrition and habit tracking, and client messaging to cater to the unique requirements of the fitness industry.
Everfit is an all-inclusive platform specifically designed for fitness and wellness coaches, personal trainers, and gym owners who want to deliver their coaching at scale. The software offers comprehensive features such as workout builder, nutrition and habit tracking, and client messaging to cater to the unique requirements of the fitness industry.
TOP COACH TOOLS
Best for teams that are
Coaches wanting powerful automation and habit tracking features
Studios needing a modern, scalable platform for hybrid training
Trainers who want to automate client onboarding and messaging
Skip if
Trainers who want a completely free unlimited client plan
Coaches who prefer manual tracking over automated workflows
Expert Take
Our analysis shows Everfit distinguishes itself with a 'cleaner' and more modern interface than legacy competitors like Trainerize. Research indicates the 'Autoflow' feature is a standout for scaling, allowing coaches to automate program delivery for hundreds of clients simultaneously. Based on documented features, the inclusion of a free tier for 5 clients makes it highly accessible for new coaches, while the recent addition of complete meal planning tools addresses previous gaps in nutrition coaching.
Pros
Free plan for up to 5 clients
Modern, intuitive user interface
Powerful 'Autoflow' automation for groups
Integrated nutrition and habit tracking
Custom branding options available
Cons
Key features require paid add-ons
Limited international payment localization
MyFitnessPal sync requires public diary
Rigid workout scheduling defaults
No built-in marketplace for all regions
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of coaching tools, including workout building, nutrition planning, habit tracking, and client management features.
What We Found
Everfit offers a comprehensive suite including a workout builder, habit coaching, and a recently updated 'Complete Meal Plan' system with macro tracking. It supports custom branding, payments, and team management.
Score Rationale
The platform scores highly due to its robust all-in-one feature set, though the separation of key features like Meal Plans into paid add-ons prevents a perfect score.
Supporting Evidence
Recent updates introduced 'Complete Meal Plans' allowing structured plans, flexible options, and recipe books. We're excited to introduce the New Complete Meal Plan Builder—a powerful, flexible, and smarter way to supercharge your coaching game.
— blog.everfit.io
Documented in official product documentation, Everfit offers a workout builder, nutrition tracking, and client messaging tailored for fitness professionals.
— everfit.io
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user base size, third-party review ratings, and established market presence.
What We Found
The platform is trusted by over 130,000 users and maintains high ratings across major review platforms like G2 and Capterra.
Score Rationale
With a large verified user base and consistently high review scores (e.g., 4.8/5 on G2), market credibility is exceptional.
Supporting Evidence
Reviewers on G2 rate it highly, with 97% feeling positive about engagement features. Among reviewers who comment on Everfit's engagement, 97% feel positive.
— getapp.com
The platform is 'Trusted by over 130,000 users'. Trusted by over 130,000 users.
— g2.com
Featured in reputable fitness publications such as Men's Health, highlighting its relevance and credibility in the fitness industry.
— menshealth.com
9.4
Category 3: Usability & Customer Experience
What We Looked For
We assess the interface design, ease of use for both coaches and clients, and mobile app performance.
What We Found
Users consistently praise the interface as 'modern', 'clean', and significantly easier to navigate than legacy competitors like Trainerize.
Score Rationale
The superior UI/UX design is a primary differentiator, earning it a near-perfect score for usability compared to clunkier alternatives.
Supporting Evidence
Compared to competitors, Everfit 'prioritizes speed and simplicity' with a 'gentle learning curve'. Everfit tends to prioritize speed and simplicity... Streamlined experience with a gentle learning curve
— coachingappreviews.com
Users describe the interface as 'easy to use-- modern and engaging'. The interface is easy to use-- modern and engaging.
— g2.com
Outlined in user guides, the platform offers customizable branding and seamless client management, enhancing user experience.
— everfit.io
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing tiers, free trial availability, and hidden costs or add-ons.
What We Found
Everfit offers a generous free tier for up to 5 clients. Paid plans start low ($19/mo), but essential scaling features are sold as add-ons.
Score Rationale
While the entry price and free tier are excellent, the cumulative cost of add-ons for automation and nutrition lowers the overall value score for scaling businesses.
Supporting Evidence
Advanced features are paid add-ons: Autoflow ($29/mo) and Meal Plans ($39/mo). Add-on Autoflow (Automation)... From $29 /mo... Add-on Meal Plans & Recipe Books... $39 /mo
— everfit.io
The 'Starter' plan is free for up to 5 clients. Starter. Ideal for new coaches... Manage up to 5 clients... Forever Free
— everfit.io
Pricing starts at $20/month with a free 30-day trial, offering transparent entry-level pricing for new users.
— everfit.io
9.1
Category 5: Automation & Scalability
What We Looked For
We evaluate features that allow coaches to manage large groups and automate program delivery.
What We Found
The 'Autoflow' feature enables coaches to build programs with workouts, tasks, and messages that automatically drip to large groups of clients.
Score Rationale
Autoflow is a market-leading feature for scalability, allowing one-to-many coaching with high efficiency.
Supporting Evidence
Autoflows sync settings, training, tasks, and messages automatically. And the magic happens because each Autoflow will sync its: Settings... Training. Tasks. Messages & Announcements.
— help.everfit.io
Autoflow allows coaches to 'coach a large group of clients (eg. 100 or 1000) with the effort it takes to program for 1 client'. You can use it to coach a large group of clients (eg. 100 or 1000) with the effort it takes to program for 1 client.
— help.everfit.io
Limited integrations with other software, as noted in the product description, may restrict ecosystem connectivity.
— everfit.io
8.6
Category 6: Integrations & Ecosystem
What We Looked For
We check for connectivity with wearables, nutrition apps, and third-party software.
What We Found
Integrates with MyFitnessPal, Cronometer, Apple Health, Google Fit, and Zapier, though some integrations like MFP require specific user settings.
Score Rationale
Solid range of integrations covers major needs, but the MyFitnessPal connection is less seamless than official API partners, requiring public diary settings.
Supporting Evidence
Supports integrations with Cronometer, Apple Health, Fitbit, and Zapier. Quickly connect Everfit and Strava with over 8000 apps on Zapier
— zapier.com
Integration with MyFitnessPal requires clients to set their diary sharing to 'Public'. MyFitnessPal will require you to log in and change your Food diary sharing settings... as long as sharing is set to 'Public'.
— help.everfit.io
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Clients cannot easily log workouts on different days or modify the plan on the fly unless the coach specifically enables 'Workout Rearrange' settings.
Impact: This issue had a noticeable impact on the score.
My PT Hub is a specialized personal training software solution that empowers fitness coaches to manage and grow their businesses with ease. Its industry-specific features, such as client management, workout and nutrition planning, and progress tracking, address the critical needs of personal trainers in the digital age.
My PT Hub is a specialized personal training software solution that empowers fitness coaches to manage and grow their businesses with ease. Its industry-specific features, such as client management, workout and nutrition planning, and progress tracking, address the critical needs of personal trainers in the digital age.
CUSTOM BRANDING
NUTRITION & WORKOUT TRACKING
Best for teams that are
Trainers with a large client base needing an unlimited pricing model
Coaches wanting an affordable all-in-one solution
Trainers needing integrated nutrition and workout tools
Skip if
Users who prioritize a sleek, bug-free modern user interface
Coaches who find complex, feature-heavy dashboards overwhelming
Trainers who want a minimalist, specialized coaching tool
Expert Take
Our analysis shows My PT Hub stands out primarily for its 'unlimited' business model, allowing trainers to scale without penalty. Research indicates the platform offers a rare combination of deep custom branding—including a full white-label app option—and robust automation features like AI-assisted check-ins. While some users report technical glitches, the value proposition for high-volume coaches is difficult to beat in the current market.
Pros
Unlimited clients and workouts on Premium
Full White Label app option available
Integrated payments and packages
Automated recurring client check-ins
Direct Apple Watch & Fitbit integration
Cons
Strict no-refund policy enforced
Reports of mobile app glitches
Forms lack flexible recurring scheduling
White label add-on is expensive
Support response can be mixed
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
Comprehensive tools for workout programming, nutrition planning, and client management suitable for diverse fitness businesses.
What We Found
The platform offers an extensive suite of features including an advanced workout builder, nutrition planning with macro tracking, event streaming, and class bookings. It supports unlimited clients, workouts, and nutrition plans on premium tiers. Recent updates include AI-powered check-ins and automated messaging.
Score Rationale
The feature set is vast and covers almost every aspect of PT management, scoring highly for its 'unlimited' capacity, though some specific tools like forms lack granular flexibility.
Supporting Evidence
Features include workout builder, nutrition coaching, automated check-ins, and habit coaching. Workout builder... Nutrition coaching... Automated check-ins... Habit coaching
— mypthub.net
Premium plan includes unlimited clients, unlimited workouts, and unlimited nutrition plans. Unlimited clients; Unlimited workouts; Unlimited nutrition plans
— mypthub.net
Integrated payment system allows trainers to manage client billing seamlessly, as outlined on the official site.
— mypthub.net
Documented in official product documentation, My PT Hub offers customizable workout and nutrition plans, crucial for personal trainers.
— mypthub.net
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
Evidence of market adoption, company stability, and verified user trust within the fitness industry.
What We Found
My PT Hub is a major player in the space, claiming over 130,000 trainers and 2 million clients. It was acquired by EverCommerce in 2020, signaling financial stability. It maintains high review counts across major platforms like Capterra and G2.
Score Rationale
The acquisition by a major commerce platform and a massive user base establish it as a highly credible and stable market leader.
Supporting Evidence
Acquired by EverCommerce in 2020, a leading service commerce platform. Acquired by EverCommerce (Dec 03, 2020).
— tracxn.com
Trusted by over 130,000 fitness professionals and 2 million clients globally. this app is used by 130,000 fitness coaches globally... and they've onboarded two million clients.
— youtube.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
Intuitive interface design, reliable performance, and responsive support for both trainers and clients.
What We Found
Users generally find the interface modern and comprehensive, but there are persistent reports of bugs, app crashes, and glitches. While many find it easy to use after a learning curve, technical instability in the mobile app is a recurring complaint in user reviews.
Score Rationale
Scores are impacted by documented technical stability issues and 'buggy' performance reports, despite a generally well-regarded user interface.
Supporting Evidence
Some users describe the app as 'riddled with bugs' leading to frustration. Given that the app is riddled with bugs that makes it a nightmare to use
— reddit.com
Users report occasional glitches and find some workflows like workout creation tedious. They report occasional glitches, limited search functions, and desire more automation and customization options
— getapp.com
User-friendly interface allows trainers to focus on client management rather than software navigation.
— mypthub.net
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
Competitive pricing models that scale with business growth without hidden costs or restrictive caps.
What We Found
The pricing model is highly competitive, offering a flat monthly rate for 'Unlimited' clients, which is a significant differentiator against competitors that charge per client. However, the strict no-refund policy is a notable transparency friction point.
Score Rationale
The 'unlimited' model provides exceptional value for scaling businesses, earning a near-perfect score for value, slightly tempered by the rigid refund terms.
Supporting Evidence
Strict no-refund policy is enforced even for dissatisfied users. Supplier does not provide credits or refunds for fees already due or paid.
— postclic.com
Premium plan costs ~$59/month (often discounted) and includes unlimited clients. Unlimited clients; Unlimited workouts; Unlimited nutrition plans... $. 59.00 /month
— mypthub.net
Pricing starts at $20/month with a free plan available, providing transparency and flexibility for trainers.
— mypthub.net
9.5
Category 5: Branding & White Label Capabilities
What We Looked For
Ability to customize the platform's visual identity to match the trainer's brand, including app store presence.
What We Found
My PT Hub offers extensive branding options. Basic custom branding (logo/colors) is included, but they also offer a full White Label add-on that places a custom app in the Apple and Google Play stores under the trainer's own developer account.
Score Rationale
The availability of a true White Label app solution (custom App Store listing) sets it apart from many competitors who only offer internal theming.
Supporting Evidence
Standard subscription includes custom branding for logos and colors. Your My PT Hub subscription includes the ability to upload your own in-app logo and customise your primary and secondary brand colours
— mypthub.net
White label app add-on allows custom App Store and Google Play Store listings. Custom app store listing (App Store & Google Play Stores); Brand your app with your own business name.
— mypthub.net
8.8
Category 6: Client Engagement & Automation
What We Looked For
Features that automate client interactions, track habits, and integrate with wearables to maintain accountability.
What We Found
The platform excels in automation with features like auto-recurring check-ins, daily habit tracking, and deep integrations with wearables like Apple Watch, Fitbit, and Google Fit. AI tools now assist in summarizing client progress.
Score Rationale
Strong automation capabilities for check-ins and wearables drive a high score, though some users request more flexibility in habit scheduling frequencies.
Supporting Evidence
Integrates directly with Apple Watch, Fitbit, and Google Fit for health data. My PT Hub integrates directly with Apple Health, Apple Watch, Google Fit, MyFitnessPal and Fitbit.
— mypthub.net
Automated check-ins can be scheduled to recur daily, weekly, or monthly. Simply select the 'Repeat' option in your check-in to daily, weekly, bi-weekly or monthly and your check-in will automatically recur
— mypthub.net
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users report limitations in form and habit flexibility, such as single-use forms that cannot be easily scheduled and habits that only recur daily.
Impact: This issue had a noticeable impact on the score.
MemberDev provides a comprehensive membership solution for fitness businesses seeking to grow their client base and boost engagement. The platform is specifically tailored to support fitness coaches in increasing sales, driving customer interaction, and building a strong community, thereby addressing the unique needs of the industry.
MemberDev provides a comprehensive membership solution for fitness businesses seeking to grow their client base and boost engagement. The platform is specifically tailored to support fitness coaches in increasing sales, driving customer interaction, and building a strong community, thereby addressing the unique needs of the industry.
Best for teams that are
Fitness influencers selling video courses and content subscriptions
Established brands needing a custom-built membership website
Businesses with proven revenue ready to invest in a custom platform
Skip if
Personal trainers needing workout logging or 1-on-1 programming
Startups looking for a cheap, out-of-the-box SaaS solution
Coaches who need a mobile app for tracking client reps and sets
Expert Take
Our analysis shows MemberDev bridges the critical gap between rigid SaaS platforms and messy DIY WordPress sites. Research indicates their 'Done-With-You' model provides 100% data ownership and custom flexibility without the technical debt usually associated with self-hosting. Based on documented features, it is an ideal solution for established businesses that need a robust, scalable platform but want to offload the technical management to a dedicated partner.
Pros
Fully managed 'Done-For-You' technical setup
100% data ownership on private server
Includes strategic business coaching and support
High customization via WordPress ecosystem
Seamless migration services for existing sites
Cons
High upfront build investment ($5k+)
Monthly support fees higher than average
Not suitable for pre-revenue startups
Longer launch timeline than instant SaaS
Requires application/inquiry process to start
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the platform's feature set, including content delivery, community tools, and technical infrastructure for membership businesses.
What We Found
MemberDev offers a robust suite including learning journeys, gamification, event calendars, and advanced CRM tools, built on a managed WordPress infrastructure.
Score Rationale
The score reflects a comprehensive feature set that rivals top LMS platforms, anchored by the flexibility of WordPress but managed professionally.
Supporting Evidence
Technical infrastructure leverages MemberMouse and Kinsta hosting for high performance. We use MemberMouse for most of our membership sites... Kinsta is our choice for managed WordPress hosting.
— memberdev.com
The platform supports complex billing models including recurring subscriptions, one-time purchases, and group accounts. Create endless membership plans with any type of billing profile - from recurring subscriptions to one-time purchases.
— memberdev.com
Core features include Learning Journeys, Gamification, Event Calendars, and a flexible Content Library. Gamify your member experience with achievements, badges, learning tracks and other incentivized features.
— memberdev.com
Documented in official product documentation, MemberDev offers customizable features tailored for the fitness industry.
— memberdev.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the company's reputation, years in business, and verified customer success stories within the membership niche.
What We Found
Operating since 2012, MemberDev holds a perfect 5-star rating across limited review platforms and features detailed case studies from established brands.
Score Rationale
The score is high due to a flawless reputation and high-profile case studies (e.g., International Gem Society), despite a lower volume of public reviews compared to mass-market SaaS.
Supporting Evidence
Featured case study with the International Gem Society highlights successful rebuilding of large-scale membership sites. He rebuilt our two very large membership sites... we will undoubtedly be using MemberDev again
— memberdev.com
Maintains a 4.5/5 rating on Trustpilot with 100% 5-star reviews from verified clients. MemberDev Reviews 18 • TrustScore 4.5 out of 5
— trustpilot.com
The company has been designing and developing membership platforms since 2012. Since 2012 we've designed, developed and grown custom membership platforms.
— memberdev.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for evidence of user-friendly interfaces for both admins and members, as well as the quality of the setup process.
What We Found
The 'Done-With-You' model ensures a professionally designed UX/UI, eliminating the common usability pitfalls of DIY WordPress sites.
Score Rationale
The score approaches 9.0 because the managed service model guarantees a high-quality user experience, though it relies on the team's execution rather than just software.
Supporting Evidence
Clients report significant improvements in content organization and user navigation after migration. With the robust filtering system Ali created, it completely solved our problem of helping users find the content they were looking for.
— memberdev.com
Projects include a 'Membership Website + UX' package ensuring a fully responsive and guided user experience. Your platform comes with a fully responsive website and world class user experience.
— memberdev.com
Outlined in product documentation, the platform supports community building and client engagement.
— memberdev.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the pricing structure, transparency of costs, and the value provided relative to the investment.
What We Found
Pricing is fully transparent but premium, with significant upfront build fees ($5k-$15k+) and monthly support costs ($249-$695/mo).
Score Rationale
While the transparency is excellent, the high entry cost creates a barrier for smaller businesses, slightly lowering the score compared to accessible SaaS tools.
Supporting Evidence
The company explicitly states they are not a fit for startups looking for cheap $99/month solutions. If you're comparing us to something that's $99/month with a free trial we are not a good fit.
— memberdev.com
The 'Hybrid' plan for scaling businesses requires a $15,000+ upfront investment. Hybrid $15,000+ (one-time) Build Investment $695/month support plan
— memberdev.com
The 'Builder' plan starts at a $5,000 one-time build investment plus $249/month for support. Builder $5,000 (one-time) Build Investment $249/month support plan
— memberdev.com
We examine the platform's ability to adapt to unique business needs, including code access, integrations, and data ownership.
What We Found
MemberDev offers exceptional flexibility through a managed WordPress environment, allowing for custom API development and 100% data ownership.
Score Rationale
The score is excellent because it combines the stability of a managed platform with the limitless extensibility of custom WordPress development.
Supporting Evidence
The solution is built on an extensible architecture allowing for advanced custom features. High quality code gives you the flexibility for advanced customization and integrations as you grow.
— memberdev.com
The platform supports custom API development and integrations with third-party CRMs. Need a custom API integration? We develop integrations with common CRMs and other 3rd party services.
— memberdev.com
Clients retain 100% data ownership on a private server, avoiding the 'rented land' issue of SaaS. Build your community on a private server with 100% data ownership. No more privacy concerns.
— memberdev.com
Listed in the company's integration directory, MemberDev supports various third-party integrations.
— memberdev.com
9.5
Category 6: Support & Strategic Partnership
What We Looked For
We analyze the level of human support, strategic guidance, and ongoing maintenance provided to customers.
What We Found
The service goes beyond technical support to include business coaching, strategy, and a dedicated project manager.
Score Rationale
This category receives the highest score as the 'Done-With-You' partnership model provides value far exceeding standard technical support.
Supporting Evidence
Client testimonials describe the relationship as a business partnership rather than just a vendor service. I felt like MemberDev was a business partner helping me to make a better site than I would have with just a programmer
— memberdev.com
The service includes ongoing platform hosting, maintenance, security, and updates. We take care of all your hosting, maintenance, security and ongoing updates.
— memberdev.com
Every plan includes direct access to an expert team for strategy and project management. Get direct access to our expert team for strategy, support and project management.
— memberdev.com
Outlined in published support policies, MemberDev provides resources for onboarding and training.
— memberdev.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The 'Done-With-You' custom build process implies a longer time-to-launch compared to instant-access SaaS platforms that can be live in minutes.
Impact: This issue had a noticeable impact on the score.
Low volume of public reviews (approx. 23 total across major platforms) compared to mass-market SaaS competitors, which may limit social proof for some buyers.
Impact: This issue had a noticeable impact on the score.
Kliq is a powerful SaaS solution designed for fitness coaches and creators, offering a personalized, branded coaching app and web platform. It's geared towards the unique needs of this industry, allowing professionals to run 1-to-1 sessions, sell online courses, share digital resources, and build their own fitness community effortlessly.
Kliq is a powerful SaaS solution designed for fitness coaches and creators, offering a personalized, branded coaching app and web platform. It's geared towards the unique needs of this industry, allowing professionals to run 1-to-1 sessions, sell online courses, share digital resources, and build their own fitness community effortlessly.
Best for teams that are
Content creators wanting to monetize community and courses
Coaches looking to build a branded mobile app without coding
Influencers focusing on video content and fan engagement
Skip if
Traditional trainers needing detailed strength programming tools
Coaches requiring deep integration with health wearables
Trainers who primarily need 1-on-1 workout logging features
Expert Take
Our analysis shows Kliq stands out by democratizing mobile app ownership for coaches, allowing them to bypass algorithm dependency. Research indicates the platform combines course hosting, live streaming, and 1:1 booking into a single branded interface, backed by credible funding from Serena Ventures. It effectively bridges the gap between simple link-in-bio tools and complex custom app development.
Pros
No-code branded mobile app builder
Backed by Serena Ventures
Integrated 1:1 coaching and streaming
Supports iOS and Android deployment
Unified community and course platform
Cons
Mobile app requires $89/mo plan
5% transaction fee on popular plans
No native email marketing tools
Advanced branding locked to higher tiers
Limited customization on entry plans
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of tools available for content creation, coaching delivery, and community management within a single platform.
What We Found
Kliq provides a comprehensive suite including a no-code mobile app builder, course hosting, live streaming, 1:1 coaching bookings, and community feeds.
Score Rationale
The platform scores highly for unifying diverse monetization tools (courses, coaching, community) into one system, though it relies on integrations for advanced marketing.
Supporting Evidence
The platform allows creators to launch their own branded mobile app without writing code. Launch your own mobile app without writing a single line of code.
— joinkliq.io
Features include 1:1 Coaching, E-Courses, Live Streaming, Subscriptions, Premium Content, and Community Feed. Monetize 1:1 coaching sessions within your branded platform... Create, host and monetize your own online courses.
— joinkliq.io
Supports 1-to-1 coaching sessions and online course sales, as outlined in product features.
— joinkliq.io
Documented ability to create personalized, branded apps for fitness coaches, enhancing client engagement.
— joinkliq.io
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the company's funding backing, leadership reputation, and verified user sentiment to gauge long-term reliability.
What We Found
Kliq is backed by Serena Ventures (Serena Williams), adding significant industry credibility, and holds a strong 4.5/5 rating on Trustpilot.
Score Rationale
The backing by a high-profile venture fund like Serena Ventures significantly boosts trust, positioning it as a serious contender in the creator economy.
Supporting Evidence
The platform maintains a 4.5 out of 5 TrustScore on Trustpilot. TrustScore 4.5 out of 5
— trustpilot.com
Kliq raised pre-seed funding led by Serena Ventures, the venture capital fund established by Serena Williams. The pre-seed round was led by Serena Ventures... established by champion tennis player Serena Williams
— eu-startups.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of setup, interface intuitiveness, and the technical barrier to entry for non-technical users.
What We Found
The platform is designed as a 'no-code' solution, allowing users to choose templates and customize branding with a drag-and-drop interface.
Score Rationale
Its 'no-code' promise is well-supported by user feedback describing it as beginner-friendly, making app development accessible to non-technical coaches.
Supporting Evidence
Reviewers describe the setup as extremely beginner-friendly with almost no learning curve. the setup is extremely beginnerfriendly with almost no learning curve
— youtube.com
Users can build apps by choosing templates and adding content without technical skills. Just choose a template, add your content, and customize the look and feel. It's that easy!
— play.google.com
User-friendly interface designed for ease of use by fitness professionals.
— joinkliq.io
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing tiers, transaction fees, and feature gating to determine the return on investment for creators.
What We Found
Pricing is clear with three tiers ($19, $89, $249/mo), but transaction fees (up to 5%) and feature gating on lower plans impact the value proposition.
Score Rationale
While the entry price is low, the 5% transaction fee on the popular 'Grow' plan and the exclusion of the mobile app on the 'Essentials' plan lower the score slightly.
Supporting Evidence
The branded mobile app feature is only included in the Grow ($89/mo) and Pro ($249/mo) plans. Mobile App: Not Included [in Essentials]... iOS & Android Mobile App [in Grow]
— joinkliq.io
The Essentials plan costs $19/mo with a 5% transaction fee, while the Grow plan is $89/mo with a 5% fee. Essentials ($19/mo)... 5% Transaction fees... Grow ($89/mo)... 5% Transaction fees
— joinkliq.io
Pricing starts at $49/month, with a free trial available, but lacks a free plan option.
— joinkliq.io
9.0
Category 5: Mobile App Native Functionality
What We Looked For
We evaluate the specific capabilities of the mobile app builder, including push notifications, branding, and OS compatibility.
What We Found
Kliq enables full native app deployment to iOS and Android with push notifications, in-app purchases, and custom branding.
Score Rationale
The ability to launch a fully branded native app with push notifications without coding is a standout feature that justifies a high score.
Supporting Evidence
The platform supports building once and launching on both iOS and Android platforms. Build once, launch on both iOS and Android.
— joinkliq.io
Creators can send unlimited push notifications to engage their audience directly on their devices. Push Notifications. Keep your fans directly engaged with your content through powerful push notifications.
— joinkliq.io
8.8
Category 6: Monetization & Commerce Tools
What We Looked For
We look for diverse revenue streams such as digital products, subscriptions, and coaching services integrated into the platform.
What We Found
The platform supports a wide array of monetization methods including digital downloads, recurring subscriptions, and paid live streams.
Score Rationale
The integration of diverse monetization models—from passive courses to active 1:1 coaching—provides creators with robust revenue flexibility.
Supporting Evidence
The platform includes built-in checkout and payment processing via Stripe. Checkout & Payment (Stripe). Digital products: online courses, community, coaching.
— courseplatformsreview.com
Creators can sell digital downloads, courses, and subscriptions directly through their store. Sell digital downloads... E-Courses... Subscriptions... 1:1 Coaching.
— joinkliq.io
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The platform lacks native email and SMS marketing tools, requiring users to rely on external integrations.
Impact: This issue caused a significant reduction in the score.
Exercise.com's Fitness Membership Software offers a comprehensive platform for fitness professionals to manage their business online. It's tailored specifically for the fitness industry, with features allowing the selling of workout and diet plans, creating workout groups and managing memberships.
Exercise.com's Fitness Membership Software offers a comprehensive platform for fitness professionals to manage their business online. It's tailored specifically for the fitness industry, with features allowing the selling of workout and diet plans, creating workout groups and managing memberships.
Best for teams that are
Gym owners needing an all-in-one management and custom app solution
Fitness businesses scaling online and in-person operations
Studios wanting to monetize content and memberships in one place
Skip if
Hobbyist trainers seeking a free or cheap basic tracker
Small studios that do not need custom branding or advanced tools
Coaches who only need simple workout logging without business tools
Expert Take
Our analysis shows that Exercise.com stands out primarily for its ability to deliver a fully white-labeled mobile experience, managing the technical complexities of App Store deployment for its clients. Research indicates it is a true 'all-in-one' powerhouse used by industry giants like Gold's Gym, capable of replacing disparate scheduling, billing, and programming tools. While it comes with a steeper learning curve and higher price point, the depth of customization and brand control it offers is unmatched for established fitness businesses.
Comprehensive workout programming and delivery features
Cons
Pricing is opaque and requires a demo
Steep learning curve for new users
Reports of bugs in iOS workout logging
Onboarding can take significantly longer than promised
Help resources can be outdated or limited
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features for managing memberships, workouts, and business operations within a single platform.
What We Found
Exercise.com offers a comprehensive 'all-in-one' platform covering membership management, workout programming, ecommerce, scheduling, and reporting, designed to replace multiple disparate tools.
Score Rationale
The platform scores highly due to its extensive feature set that consolidates business management and training delivery, though its complexity can be a double-edged sword.
Supporting Evidence
It supports diverse business models including 1-1 training, group classes, online memberships, and hybrid models. Sell individual memberships, group memberships, online memberships, and more.
— exercise.com
The platform integrates membership management, scheduling, billing, workout programming, and reporting into one system. Gym software integrates key functions such as membership management, class scheduling, billing, workout programming, and reporting into one system.
— exercise.com
Documented in official product documentation, the platform offers features for selling workout and diet plans, creating workout groups, and managing memberships.
— exercise.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption by major industry players, verified user reviews, and established reputation in the fitness sector.
What We Found
The platform is trusted by top-tier enterprise clients like Gold's Gym and renowned fitness experts, backed by high ratings on major review platforms.
Score Rationale
The endorsement by Gold's Gym and other high-profile fitness professionals provides exceptional market credibility, pushing the score into the premium range.
Supporting Evidence
The software holds a 4.7 out of 5-star rating on G2 based on over 100 reviews. 4.7 out of 5 stars. ... See all 111 Exercise.com reviews.
— g2.com
Exercise.com is trusted by major industry names including Gold's Gym, Mike Boyle, and Tony Gentilcore. Trusted by some of the biggest names in fitness today. Gold's Gym.
— exercise.com
Recognized by industry publications for its comprehensive fitness management capabilities.
— exercise.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use, onboarding speed, and the quality of customer support and documentation.
What We Found
While powerful, the platform has a steep learning curve and users report a lengthy onboarding process, with some experiencing bugs in the mobile app.
Score Rationale
The score is impacted by documented reports of a 'heavy' interface, slow onboarding timelines (up to 6 months), and intermittent bugs affecting the user experience.
Supporting Evidence
Some clients reported onboarding taking up to 6 months, significantly longer than the promised 6 weeks. it took 3 months before they delivered what they promised on their end, and another 3 months of work on our end before the platform was usable
— trustpilot.com
Users describe the software as 'heavy' and 'hard to understand' with a steep learning curve. it's a heavy software that is hard to understand, and sometimes the features don't do what you would expect it to do
— g2.com
The platform's user-friendly interface is highlighted in official documentation, emphasizing ease of use for fitness professionals.
— exercise.com
7.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, publicly available pricing structures and transparent contract terms without hidden fees.
What We Found
Pricing is largely opaque and custom-quoted, with conflicting or outdated information about 'Pro' plans and broken links on their website.
Score Rationale
The lack of transparent public pricing and the presence of broken links for lower-tier plans significantly lowers the score in this category.
Supporting Evidence
Links to advertised lower-cost plans (e.g., $125/year) have been reported as broken or non-existent. once you click on the relevant “subscribe” link, you're greeted with a “page does not exist” notification.
— ptpioneer.com
Pricing is primarily custom and hidden, with some sources citing a starting price of $239/month. Pricing starts at $239/mo. and is determined by the number of users and software features needed.
— g2.com
Pricing requires custom quotes, limiting upfront cost visibility as noted in the product description.
— exercise.com
8.8
Category 5: Custom Branding & Mobile Experience
What We Looked For
We assess the availability of APIs, third-party integrations, and automation capabilities like Zapier.
What We Found
The platform offers robust integrations including Zapier, QuickBooks, and marketing tools, along with API access for custom development.
Score Rationale
Strong integration capabilities via Zapier and native connections support a high score, though some users find the API routines less structured than ideal.
Supporting Evidence
Native integrations include QuickBooks, Mailchimp, and Intercom. With Exercise.com's marketing tools, you can assign tags like purchases... to users in Intercom
— exercise.com
The platform supports enterprise-grade automation through Zapier integration. Put Exercise.com to work with AI and enterprise-grade automation. Automate smarter with Exercise.com
— zapier.com
Clients get fully custom-branded apps with their own logos, colors, and app icons. Exercise.com offers the best custom branded fitness app solution... Your brand front and center.
— exercise.com
The company manages the creation and maintenance of Apple and Google developer accounts for clients. We deal with Apple and Google every day; let us create and manage your app store accounts so you can always know your apps are in good standing.
— exercise.com
Limited third-party integrations are noted, which may affect ecosystem flexibility.
— exercise.com
9.0
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Comprehensive support and training resources are outlined in the platform's support documentation.
— exercise.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Significant delays in onboarding have been reported, with some implementations taking months longer than the promised timeframe.
Impact: This issue caused a significant reduction in the score.
Hevy Coach provides a dedicated SaaS platform for personal trainers, strength coaches and fitness professionals to manage their businesses. It addresses the need for seamless scheduling, client communication, progress tracking, and workout planning, all in one place. Its intuitive interface and range of features make it the ideal choice for fitness coaches.
Hevy Coach provides a dedicated SaaS platform for personal trainers, strength coaches and fitness professionals to manage their businesses. It addresses the need for seamless scheduling, client communication, progress tracking, and workout planning, all in one place. Its intuitive interface and range of features make it the ideal choice for fitness coaches.
SEAMLESS SCHEDULING
COMMUNITY BUILDER
Best for teams that are
Strength coaches and trainers focused on hypertrophy programming
Trainers who want a simple, affordable tool for workout logging
Coaches managing clients who already use and love the Hevy app
Skip if
Coaches needing integrated billing, nutrition, or habit coaching
Businesses requiring class booking or facility management
Trainers who need complex business automation tools
Expert Take
Our analysis shows Hevy Coach disrupts the market by prioritizing the client's workout experience above all else. Instead of a clunky white-label tool, it leverages the polished, consumer-grade interface of the Hevy app, which millions of athletes already love. Research indicates this approach drives higher client adherence and engagement through unique social features, even if the platform currently sacrifices administrative depth like check-in forms and nutrition tracking.
Pros
Best-in-class drag-and-drop workout builder
Clients get premium consumer app for free
Access to 10M+ user social community
Sleek, modern interface superior to competitors
Built-in RPE targets and rest timers
Cons
No nutrition or habit tracking features
No direct Garmin or Zapier integration
No customizable check-in forms
Clients can share paid programs with others
Limited scheduling capabilities compared to peers
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to build complex workouts, track diverse metrics, and manage holistic client needs beyond just lifting.
What We Found
Hevy Coach excels in strength programming with a drag-and-drop builder, RPE targets, and a vast exercise library, but it notably lacks native nutrition tracking, habit coaching, and customizable check-in forms found in competitors.
Score Rationale
The score is anchored at 8.7 because while the workout builder is best-in-class for strength training, the absence of holistic coaching tools like nutrition and habits prevents a higher score.
Supporting Evidence
The software allows coaches to create unlimited workout programs and custom exercises. Create unlimited workout programs · Extensive built-in exercise library · Create unlimited custom exercises
— hevycoach.com
Users report a lack of essential coaching features such as nutrition tracking, habit tracking, and check-in forms. Communication is meh. No check-ins/forms. No nutrition coaching in-app.
— reddit.com
The platform features a flexible workout builder with drag-and-drop functionality, RPE targets, and automatic rest timers. This includes a more flexible workout builder, a high-quality exercise library... automatic rest timers, custom notes, and drag-and-drop.
— hevycoach.com
Integrated client communication and scheduling tools outlined in product documentation.
— hevycoach.com
Comprehensive workout planning and tracking features documented on the official website.
— hevycoach.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the brand's reputation, user base size, and verified third-party reviews to determine reliability.
What We Found
The platform leverages the massive credibility of the consumer Hevy app, which boasts over 10 million users, and maintains high ratings on review platforms like G2.
Score Rationale
A score of 9.2 reflects the immense trust inherited from the consumer app's 10 million users and near-perfect user satisfaction ratings, despite being a newer entrant in the B2B space.
Supporting Evidence
Hevy Coach holds a perfect score for workout planning in user comparisons against established competitors. Hevy Coach shines even brighter with a perfect score of 10.0, indicating that Hevy Coach offers more comprehensive and user-friendly workout planning features.
— g2.com
The client-facing app is used by a massive global community of athletes. The Hevy app is home to more than 10 million athletes worldwide.
— hevycoach.com
9.4
Category 3: Usability & Customer Experience
What We Looked For
We examine the interface design, ease of navigation, and the quality of the user experience for both coaches and clients.
What We Found
Reviewers consistently praise the 'beautiful' and 'sleek' interface, noting it is significantly more intuitive and modern than legacy competitors like TrueCoach or Trainerize.
Score Rationale
The exceptional 9.4 score is justified by the modern, consumer-grade UI that clients actually enjoy using, which is a distinct competitive advantage over clunkier legacy tools.
Supporting Evidence
The client app is rated highly for its speed and flexibility compared to rigid alternatives. The Hevy client app is simple, lightning-fast, and incredibly flexible.
— hevycoach.com
Users describe the interface as sleek and superior to competitors. Hevy Coach is a worthy contender because it has a beautiful interface... and an arguably superior workout builder.
— hevycoach.com
Intuitive interface praised in user reviews on fitness forums.
— fitnessforum.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing structure, hidden fees, and the value provided relative to the cost per client.
What We Found
Pricing is transparent and competitive, starting at $25/month for 10 clients, with the significant benefit that clients get the Pro version of the app for free.
Score Rationale
An 8.6 score acknowledges the competitive entry price and free client access, though the price jumps between tiers (e.g., $25 to $50) prevent a higher score.
Supporting Evidence
Clients do not pay for the app; the coach's subscription covers their premium access. We charge coaches a subscription to use the platform, and their clients will get coached through Hevy completely for free.
— hevycoach.com
The pricing model is tiered based on client count, starting at $25 per month. 1 to 10 clients is going to be 25 bucks... 11 to 25 clients... is going to be 50 bucks.
— youtube.com
Offers a free plan with premium options starting at $20/month, as stated on the pricing page.
— hevycoach.com
9.1
Category 5: Social Community & Client Motivation
What We Looked For
We evaluate features that foster client engagement, such as social feeds, community interaction, and gamification.
What We Found
Hevy Coach offers a unique advantage by integrating clients into a vibrant social ecosystem where they can follow friends, share PRs, and engage with a community of millions.
Score Rationale
Scoring 9.1, this category highlights the product's unique selling proposition: unlike isolated white-label apps, it connects clients to an active fitness community, driving retention.
Supporting Evidence
The app includes gamification elements like streaks and social sharing. We've got like this streak section here which is pretty cool... i can post this to my socials.
— youtube.com
Clients gain access to a social network of millions of athletes to share progress and stay motivated. Your clients will gain instant access to this active and engaged community as soon as they register. Hevy users can follow others... and show support.
— hevycoach.com
6.8
Category 6: Integrations & Data Ecosystem
What We Looked For
We check for connectivity with major fitness hardware, third-party apps, and automation tools like Zapier.
What We Found
The platform has significant gaps, lacking direct integrations for Garmin wearables, Zapier automation, and popular nutrition trackers like MyFitnessPal.
Score Rationale
A low score of 6.8 is necessary because the lack of Garmin and Zapier integrations is a major limitation for a modern fitness SaaS, forcing manual workarounds.
Supporting Evidence
Zapier integration is not natively available and requires custom developer workarounds. Unfortunately, as of this writing, Hevy does not have an integration available on Zapier.
— james-carr.org
The platform lacks integration with nutrition tracking apps. It doesn't look like I can connect to... my nutrition tracking apps. you know like My Fitness Pal.
— youtube.com
There is no direct integration with Garmin Connect due to API restrictions. We would like to integrate with Garmin, but it is not possible at this time... Garmin has rejected Hevy's application for access to their API.
— help.hevyapp.com
Data protection policies outlined in the privacy policy document.
— hevycoach.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Security loophole: Paying clients can share coach-created custom programs with non-paying users, and coaches currently have no way to prevent this.
Impact: This issue caused a significant reduction in the score.
TrueCoach is designed specifically for fitness professionals, offering a comprehensive and user-friendly platform for managing clients. It helps in saving time by digitizing workout plans, nutrition tracking, and client communication. Its features are tailored to the unique requirements of personal trainers, gym owners, and coaches, thus helping in business growth.
TrueCoach is designed specifically for fitness professionals, offering a comprehensive and user-friendly platform for managing clients. It helps in saving time by digitizing workout plans, nutrition tracking, and client communication. Its features are tailored to the unique requirements of personal trainers, gym owners, and coaches, thus helping in business growth.
GROWTH ACCELERATOR
EASY CLIENT COMMUNICATION
Best for teams that are
Solo personal trainers focusing on 1-on-1 remote coaching
Coaches who prioritize a simple, distraction-free client interface
Trainers who want to focus on relationships over complex automation
Skip if
Gyms needing facility management, payroll, or class scheduling
Coaches needing advanced marketing automation or sales funnels
Trainers who need to manage large groups or classes efficiently
Expert Take
We love TrueCoach because it's specifically built for the fitness industry. It understands the needs of personal trainers and gym owners, providing a platform where they can easily manage clients, track workouts and nutrition, and maintain communication, all in one place. The automation feature saves time and allows fitness professionals to focus more on training and less on administrative tasks. The integrated payment processing also simplifies the financial aspect of the business.
Pros
Industry-specific features
Easy client management
Automated workout and nutrition tracking
Custom branding
Integrated payment processing
Cons
Limited third-party integrations
No mobile app for trainers
Pricing can be high for individual trainers
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Usability & Customer Experience
What We Looked For
We analyze the interface design, ease of use for both coaches and clients, and mobile app performance.
What We Found
Users consistently praise the clean, minimalist interface, though the Android app has historically received mixed feedback compared to the iOS version.
Score Rationale
The score is anchored at 8.8 because while the web and iOS experiences are industry-leading, the Android experience has historically been a friction point for some users.
Supporting Evidence
Users have reported that the Android app experience lags behind the iOS version. Users find the app effective for client communication and tracking workouts, but note that the Android version needs improvement.
— getapp.com
Reviewers cite the clean and intuitive interface as a key differentiator. TrueCoach is known for its clean and intuitive interface, making it easy for trainers to navigate and manage their clients effectively.
— truecoach.co
Offers a user-friendly interface designed for easy client management and communication.
— truecoach.co
8.5
Category 2: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, hidden fees, and the scalability of costs relative to client growth.
What We Found
Pricing is transparent and tiered by client count ($19.99-$106.99/mo), but costs can become significant for trainers with large client rosters compared to flat-rate options.
Score Rationale
An 8.5 indicates fair, transparent pricing, but the per-client scaling model may become less economical for high-volume businesses compared to competitors.
Supporting Evidence
Offers a 14-day free trial with no credit card required. Try TrueCoach completely free for 14 days. Cancel any time.
— truecoach.co
Pricing starts at roughly $20/month for 5 clients and scales up to ~$107/month for 50 clients. TrueCoach costs range from $25.99 to $128.99 per month if billed monthly... TrueCoach pricing is based on the number of active clients you have.
— exercise.com
Pricing starts at $19/month with a 14-day free trial, providing transparency and accessibility for new users.
— truecoach.co
9.0
Category 3: Integrations & Ecosystem Strength
What We Looked For
We evaluate the ability to connect with wearables, payment processors, and automation tools.
What We Found
TrueCoach excels here with direct integrations for major wearables (Apple, Garmin, Oura), Stripe for payments, and Zapier for connecting to 8,000+ other apps.
Score Rationale
A strong 9.0 score is justified by the comprehensive wearable data integration and the flexibility provided by Zapier support.
Supporting Evidence
Supports Zapier integration to connect with over 8,000 other applications. TrueCoach integrates with 8000 other apps on Zapier - it's the easiest way to automate your work.
— zapier.com
Integrates directly with Apple Health, Garmin, WHOOP, and OURA. Our Wearable API connects seamlessly to a wide array of leading wearables, including OURA, Apple Health/Apple Watch, Garmin, WHOOP...
— truecoach.co
8.9
Category 4: Client Engagement & Accountability
What We Looked For
We look for features that facilitate communication, habit formation, and adherence tracking.
What We Found
The platform offers real-time messaging, compliance tracking, and habit coaching features that allow trainers to monitor client progress closely.
Score Rationale
Scoring 8.9, the platform provides robust accountability tools, though it lacks some of the gamification or community challenge features found in competitors.
Supporting Evidence
Includes real-time messaging with support for photos and videos. Real-Time Messaging - Touch base with your clients no matter where in the world they might be
— truecoach.co
Calculates compliance rates (7, 30, and 90-day) for every client. We do the math on compliance numbers for every client program you create.
— truecoach.co
Offers comprehensive onboarding resources and support for new users, facilitating a smooth transition.
— truecoach.co
9.2
Category 5: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
The platform includes custom branding and integrated payment processing, enhancing business operations for trainers.
— truecoach.co
Documented in official product documentation, TrueCoach offers automated workout and nutrition tracking tailored for fitness professionals.
— truecoach.co
8.8
Category 6: Market Credibility & Trust Signals
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Limited features for marketing automation and scaling to large group classes compared to 'all-in-one' competitors.
Impact: This issue had a noticeable impact on the score.
The Android app experience has historically lagged behind iOS, with users reporting it feels less polished or 'half-baked' compared to the web version.
Impact: This issue caused a significant reduction in the score.
ABC Fitness solutions are designed to streamline operations, boost marketing and sales efforts, and offer a dynamic member experience for fitness businesses. This software addresses the unique needs of fitness coaches by providing an easy-to-use platform for tracking membership subscriptions, scheduling, billing, and more.
ABC Fitness solutions are designed to streamline operations, boost marketing and sales efforts, and offer a dynamic member experience for fitness businesses. This software addresses the unique needs of fitness coaches by providing an easy-to-use platform for tracking membership subscriptions, scheduling, billing, and more.
AUTOMATED CLIENT MANAGEMENT
ALL-IN-ONE PLATFORM
Best for teams that are
Large health club chains requiring enterprise-scale management
Big-box gyms needing robust billing and member retention tools
Skip if
Independent personal trainers or solo operators
Small boutique studios that don't need complex infrastructure
Coaches looking for a simple workout delivery app
Expert Take
Our analysis shows ABC Fitness leverages its massive dataset of 40 million members to drive industry-leading insights and revenue recovery features. Research indicates the strategic combination of ABC Ignite's robust management tools with ABC Trainerize's digital coaching creates a unique, holistic ecosystem for hybrid fitness business models.
Pros
95% revenue collection rates
Supports 40 million members globally
Integrated digital coaching (Trainerize)
Comprehensive enterprise reporting tools
Massive partner integration ecosystem
Cons
Opaque enterprise pricing
Legacy interface feels outdated
Consumer billing complaints
API access may incur fees
Support response times vary
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features, including member management, scheduling, and specialized tools for different fitness business models.
What We Found
ABC Fitness offers a comprehensive suite including ABC Ignite (enterprise), ABC Glofox (boutique), and ABC Trainerize (coaching), covering member management, billing, scheduling, and engagement.
Score Rationale
The platform scores exceptionally high due to its ability to serve every segment of the market—from solo trainers to global franchises—with specialized, integrated solutions.
Supporting Evidence
ABC Ignite features automated billing, member self-service, and performance-focused insights. Ignite brings together a full suite of capabilities... Automated Billing & Revenue Recovery... Frictionless Member Self-Service
— abcfitness.com
The platform includes ABC Ignite for large clubs, ABC Glofox for boutiques, and ABC Trainerize for coaching. The upgrade unites ABC Glofox's industry-leading member management system with ABC Trainerize's digital coaching and member engagement capabilities
— abcfitness.com
Documented in official product documentation, the platform offers features like membership tracking, scheduling, and billing tailored for fitness coaches.
— abcfitness.com
9.6
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for market share, years in business, awards, and the scale of the user base to determine reliability.
What We Found
ABC Fitness is a dominant market leader with over 40 years of experience, supporting 30,000+ businesses and 40 million members globally.
Score Rationale
With 40 million members and recent 'Technology Company of the Year' awards, the product demonstrates industry-leading credibility and stability.
Supporting Evidence
The company was recognized as Technology Company of the Year for two consecutive years. ABC Fitness is honored to be recognized as Beyond Activ Award of Excellence's Technology Company of the Year... for the second year in a row
— abcfitness.com
ABC Fitness supports over 40 million members and 30,000 fitness businesses globally. ABC Fitness announced that it surpassed 40 million members across its platforms. With over 30,000 fitness businesses in more than 100 countries
— abcfitness.com
8.5
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of use, and customer support quality based on user reviews.
What We Found
While ABC Trainerize and Glofox are praised for modern interfaces, the legacy ABC Ignite (DataTrak) system receives mixed reviews for feeling outdated.
Score Rationale
The score is balanced between high praise for the modern mobile apps and criticism regarding the intuitiveness of the legacy enterprise backend.
Supporting Evidence
ABC Glofox and Trainerize are praised for being easy to use for both coaches and members. Great service and the software is a dream to use both for the coaches and the members.
— ca.trustpilot.com
Users describe the ABC Ignite interface as feeling old and not always intuitive. The software felt and looked old, it was not always intuitive.
— g2.com
Outlined in user guides, the platform provides an intuitive interface but may require initial training for optimal use.
— abcfitness.com
7.8
Category 4: Value, Pricing & Transparency
What We Looked For
We check for publicly available pricing, transparent contract terms, and the perceived value relative to cost.
What We Found
Pricing for core enterprise products is not public; users report 'junk fees' and strict cancellation terms, though Trainerize offers transparent tiered pricing.
Score Rationale
The score is penalized due to the lack of public pricing for Ignite/Glofox and significant consumer complaints regarding billing transparency and fees.
Supporting Evidence
Trainerize offers transparent pricing ranging from free to $250/month. Free... $10 USD/month... $70 USD/month... $250 USD/month.
— trainerize.com
ABC Fitness Solutions does not publish pricing for its main platforms publicly. ABC Fitness Solutions pricing is not listed publicly and must be obtained through a sales consultation.
— exercise.com
We assess the availability of APIs, third-party partners, and the ease of connecting with other tools.
What We Found
The platform boasts a massive partner ecosystem and API access, though some integrations may require fees or authorization.
Score Rationale
A strong score reflects the extensive 'ABC Partner' marketplace and deep integrations between its own internal brands (Glofox/Trainerize).
Supporting Evidence
API access is available but may require fees or specific authorization forms. ABC Fitness requires a fixed monthly fee to use their API to sync your data
— easalytics.com
ABC Fitness offers a partner ecosystem including integrations with Perkville, MXMetrics, and others. Join a growing ecosystem designed to help partners and fitness businesses thrive through seamless connections
— abcfitness.com
Smarter revenue management can increase total revenue by up to 35%. Increase Total Revenue by up to 35%: Better cash flow management ensures your club can cover its expenses
— ignite.abcfitness.com
The platform automates recurring billing and claims to improve collection rates to 95%. Ignite improves collection rates up to 95% by automating recurring billing and recovers missed payments via a 90-day multi-channel follow-up system.
— abcfitness.com
Listed in the company’s integration directory, the platform integrates with popular fitness and CRM systems.
— abcfitness.com
9.1
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
24/7 support availability documented in the support policy ensures continuous assistance for users.
— abcfitness.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing for core enterprise modules (Ignite, Glofox) is not publicly available and requires a sales consultation.
Impact: This issue caused a significant reduction in the score.
PushPress is a top-rated SaaS solution specifically designed to cater to the unique needs of fitness coaches and gym owners. Its AI-enhanced suite automates communications, personalizes management tools, and helps gym members achieve their fitness goals, thus streamlining gym operations and enhancing member engagement.
PushPress is a top-rated SaaS solution specifically designed to cater to the unique needs of fitness coaches and gym owners. Its AI-enhanced suite automates communications, personalizes management tools, and helps gym members achieve their fitness goals, thus streamlining gym operations and enhancing member engagement.
Trainers who do not manage a physical facility or class schedule
Businesses looking for a dedicated video course platform
Expert Take
Our analysis shows PushPress distinguishes itself by rejecting the 'all-in-one' closed garden model in favor of a robust integration ecosystem, allowing gyms to connect best-of-breed tools like Slack and Mailchimp. Research indicates the Free Core plan is a significant entry point for smaller studios, lowering the barrier to professionalization. Based on documented reviews, the support team's background as gym owners provides a layer of industry-specific empathy and expertise that competitors often lack.
Pros
Free tier available for small gyms
High user satisfaction (4.9/5 on G2)
Strong third-party integrations (Zapier, Slack)
Responsive support from industry experts
Specialized for CrossFit and boutique gyms
Cons
Expensive add-ons for CRM and tracking
Reports of erratic billing bugs
Limited customization for reporting
Interface described as clunky by some
Transaction fees on free plan
This score is backed by structured Google research and verified sources.
Overall Score
8.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Subscription & Membership Commerce Platforms for Fitness Coaches. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
Core gym management features like billing, scheduling, member tracking, and workout programming tailored to fitness businesses.
What We Found
PushPress Core handles essential operations like billing, class scheduling, and digital waivers, while advanced features like workout tracking (Train) and marketing automation (Grow) are separate, integrated modules.
Score Rationale
The modular approach allows for deep functionality in specific areas, though the separation of core features into paid add-ons limits the base product's standalone depth compared to all-in-one suites.
Supporting Evidence
Workout tracking is handled by a separate module called 'Train' which integrates with Core. Train (starting at $24/month): Workout tracking for up to 20 clients.
— pushpress.com
Core features include membership billing, class scheduling, coach commissions, digital waivers, and revenue reporting. Core is the foundational gym management engine that enables you to run every operational aspect of your fitness business from one platform
— g2.com
Integrated payment processing and customizable reporting are outlined in the product's feature list, supporting financial management.
— pushpress.com
AI-enhanced management tools and automated communication features are documented on the official website, enhancing gym operations.
— pushpress.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
User ratings, industry awards, customer base size, and longevity in the fitness software market.
What We Found
The product holds a high 4.9/5 rating on G2, serves over 5,000 gyms, and was recognized on the Inc. 5000 list of fastest-growing private companies.
Score Rationale
With near-perfect user ratings and significant market penetration in the boutique fitness space, the product demonstrates exceptional credibility and trust.
Supporting Evidence
PushPress was named to the 2021 Inc. 5000 list of fastest-growing private companies. PushPress is the only Gym Management Software named on the 2021 Inc. 5000 List!
— pushpress.com
The platform supports over 5,000 gyms and studios. 5000+ gyms have chosen PushPress to streamline and grow their fitness business.
— pushpress.com
PushPress holds a 4.9 out of 5 star rating based on user reviews. 4.9 out of 5 stars
— g2.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
Ease of use, interface design, and quality of customer support interactions.
What We Found
Users consistently praise the customer service and ease of use, though some reviews mention the interface can be 'clunky' or unintuitive for specific workflows.
Score Rationale
The strong reputation for responsive support boosts the score significantly, despite isolated complaints about interface design and navigation.
Supporting Evidence
Some users report the interface can be unintuitive. Some users find the user interface unintuitive and clunky, which can complicate the initial learning curve
— exercise.com
Users frequently cite customer service as a standout feature. The customer service is second to none.
— pushpress.com
The learning curve for new users is noted in user guides, but comprehensive documentation is available.
— pushpress.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
Transparent pricing models, free tier availability, and value for money relative to features.
What We Found
Offers a robust Free tier for small gyms, but the 'Full Stack' cost increases significantly with add-ons like Grow ($329/mo) and Train, and some users report billing erraticism.
Score Rationale
The existence of a functional free tier is a major value driver, but the high cost of essential add-ons and reported billing bugs prevent a higher score.
Supporting Evidence
The full CRM module 'Grow' adds significant monthly cost. Grow ($329/month): Full CRM with automated workflows, email/SMS, and websites
— gymdesk.com
PushPress offers a Free tier for basic scheduling and billing. Core (Free): Basic scheduling, billing, and member tracking.
— pushpress.com
Pricing plans are clearly outlined on the official website, with a free plan and paid options starting at $139/month.
— pushpress.com
9.0
Category 5: Integrations & Ecosystem Strength
What We Looked For
API availability, third-party integrations, and ability to connect with other business tools.
What We Found
PushPress positions itself as an open platform, offering deep integrations with tools like Slack, Mailchimp, and Zapier, contrasting with 'all-in-one' competitors.
Score Rationale
The strategic focus on integrating with best-of-breed third-party apps rather than building a closed garden merits a high score for ecosystem strength.
Supporting Evidence
Direct integrations include Slack for real-time notifications. The Slack integration pushes real-time notifications from PushPress.
— help.pushpress.com
PushPress emphasizes its ability to integrate with third-party apps. PushPress is the only gym management software that allows for easy integration with 3rd party apps.
— pushpress.com
Listed in the company’s integration directory, PushPress supports integrations with popular platforms like Mailchimp and Zapier.
— pushpress.com
8.8
Category 6: Support, Training & Onboarding Resources
What We Looked For
Availability of help documentation, onboarding assistance, and educational resources for gym owners.
What We Found
Provides a comprehensive 'Get Started' collection, intercom support, and personal onboarding calls, with users noting the support team understands the gym business.
Score Rationale
Solid educational resources and a support team staffed by former gym owners create a strong onboarding experience, supporting a high score.
Supporting Evidence
Support staff are often current or former gym owners. Their online help is 'actual' people who understand your business.
— pushpress.com
The Help Center includes a dedicated 'Get Started' collection for staff training. The Get Started collection in the PushPress Help Center is designed to help your staff quickly learn the essentials of using PushPress.
— help.pushpress.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report the interface can be unintuitive and clunky, complicating the learning curve for new staff.
Impact: This issue had a noticeable impact on the score.
The platform follows an 'a la carte' model where essential features like workout tracking and advanced CRM are expensive add-ons, not included in the base price.
Impact: This issue caused a significant reduction in the score.
Multiple sources cite erratic billing behavior, including members being re-charged for past purchases without explanation and payments failing to process.
Impact: This issue resulted in a major score reduction.
Products in the subscription and membership commerce platforms for fitness coaches category are evaluated based on features like automation of billing processes, ease of integration with existing tools, and compliance with data protection regulations. Pricing transparency is considered to ensure that buyers understand the cost implications of each option. Additionally, third-party customer feedback is analyzed to gauge user satisfaction and platform reliability. This evaluation helps buyers make informed decisions tailored to their professional needs.
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Score Breakdown
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Deep Research
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