Navigating the Best Retail POS Software for Gyms: Insights from Market Research When analyzing customer feedback across multiple platforms, it becomes clear that functionality and user-friendliness are paramount when selecting retail POS software for gyms. Comparative research shows that brands like Mindbody and Zen Planner frequently appear in top-rated lists, often praised for their robust scheduling features and seamless integration with membership management systems. Interestingly, many reviews indicate that while advanced analytics are a nice touch, gym owners often overthink this aspect; after all, the core of a great POS system is ease of use. Data suggests that budget-friendly options like Square for Retail may help smaller gyms streamline operations without breaking the bank, while larger facilities often report satisfaction with more comprehensive solutions like Club OS. In fact, industry reports show that 60% of gym owners prioritize customer support when choosing software—because who wants to spend a weekend troubleshooting tech issues? Now, here’s a question: is your software working for you, or are you just working for it?Navigating the Best Retail POS Software for Gyms: Insights from Market Research When analyzing customer feedback across multiple platforms, it becomes clear that functionality and user-friendliness are paramount when selecting retail POS software for gyms.Navigating the Best Retail POS Software for Gyms: Insights from Market Research When analyzing customer feedback across multiple platforms, it becomes clear that functionality and user-friendliness are paramount when selecting retail POS software for gyms. Comparative research shows that brands like Mindbody and Zen Planner frequently appear in top-rated lists, often praised for their robust scheduling features and seamless integration with membership management systems. Interestingly, many reviews indicate that while advanced analytics are a nice touch, gym owners often overthink this aspect; after all, the core of a great POS system is ease of use. Data suggests that budget-friendly options like Square for Retail may help smaller gyms streamline operations without breaking the bank, while larger facilities often report satisfaction with more comprehensive solutions like Club OS. In fact, industry reports show that 60% of gym owners prioritize customer support when choosing software—because who wants to spend a weekend troubleshooting tech issues? Now, here’s a question: is your software working for you, or are you just working for it? It’s a common dilemma in the fitness industry. Remember, the right POS system can be an ally in managing your business, not just another tool to master. Fun fact: Mindbody was founded in 2001 by a couple of fitness enthusiasts who realized there had to be a better way to manage their schedules—talk about turning passion into profit! As you explore your options, consider seasonal trends; many reviews suggest that gyms see spikes in membership during New Year’s resolutions, so having a reliable POS system ready to handle increased traffic can make all the difference. Ultimately, the best software is one that aligns with your unique needs—whether you’re a boutique studio or a large fitness center.
Easy Gym POS Software is a specialized point-of-sale solution designed to manage and track financial transactions for the gym industry. This SaaS solution offers feature-rich modules that streamline membership management, payment processing, and sales reporting, addressing the unique financial needs and challenges that come with running a fitness center.
Easy Gym POS Software is a specialized point-of-sale solution designed to manage and track financial transactions for the gym industry. This SaaS solution offers feature-rich modules that streamline membership management, payment processing, and sales reporting, addressing the unique financial needs and challenges that come with running a fitness center.
GYM-FOCUSED FEATURES
MEMBER MANAGEMENT PRO
Best for teams that are
Martial arts schools needing belt and skill progression tracking
Small to medium gyms wanting a modern, user-friendly interface
Studios needing integrated website and marketing tools
Our analysis shows Gymdesk excels in providing a transparent, contract-free POS solution that integrates seamlessly with major processors like Stripe and Square without adding hidden fees. Research indicates it is particularly strong for martial arts and boutique studios due to specialized features like belt tracking and attendance monitoring. While it lacks a dedicated manager app, its web-based interface is consistently praised for being intuitive and 'dummy-proof' for daily operations.
Pros
Transparent pricing with no contracts
Integrates with Stripe, Square & Authorize.net
Specialized martial arts belt tracking
Intuitive, user-friendly interface
No additional platform transaction fees
Cons
No dedicated mobile app for staff
Basic marketing automation features
Family pricing setup can be complex
Reporting less robust than enterprise tools
Limited integrations vs. market leaders
This score is backed by structured Google research and verified sources.
Overall Score
9.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the comprehensiveness of POS features, inventory management, and specialized tools for fitness business operations.
What We Found
Gymdesk offers a robust cloud-based POS that handles merchandise, memberships, and inventory with support for card readers, though it lacks a dedicated mobile app for staff management.
Score Rationale
The score is strong due to comprehensive POS and inventory features, but is capped below 9.0 because staff must rely on a mobile web browser rather than a dedicated native app.
Supporting Evidence
Users report the lack of a dedicated manager app is a significant limitation, forcing reliance on mobile web browsers. They need to add a Gymdesk manager app. The fact that the gym owner can't access their owner account through the app is an area for massive improvement.
— play.google.com
Gym POS software allows you to sell merchandise, process memberships, and track inventory. Gym POS software allows you to sell merchandise, process memberships, and track inventory.
— gymdesk.com
Payment processing capabilities are outlined in the product's feature list.
— gymdesk.com
Membership management and sales reporting features are documented in the official product documentation.
— gymdesk.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user ratings, industry awards, and reputation across major software review platforms.
What We Found
The product maintains exceptional ratings across Capterra (4.8/5) and G2 (4.8/5), with specific recognition for ease of use and customer support.
Score Rationale
A score of 9.2 reflects near-perfect user satisfaction ratings and recognized industry badges for 'Best Ease of Use' and 'Top Rated Club Management Software'.
Supporting Evidence
Recognized as a 'FrontRunner' and for 'Best Ease of Use' by software review platforms. Capterra badge for Best Ease of Use 2025... Software Advice Front Runners 2025 badge
— gymdesk.com
Gymdesk holds a 4.8 out of 5 star rating on Capterra based on verified user reviews. Gymdesk. 4.8. (148). The best rated software for gyms and martial arts schools.
— getapp.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze the learning curve, interface design, and quality of customer support resources.
What We Found
Users consistently praise the 'dummy-proof' interface and responsive support, though some find family account management slightly cumbersome.
Score Rationale
The score approaches 9.0 due to widespread praise for simplicity, but is slightly impacted by specific user feedback regarding the complexity of managing family units.
Supporting Evidence
Users highlight exceptional customer service responsiveness as a key benefit. The BEST thing about Gymdesk is the customer service. Everyone is so helpful.
— gymdesk.com
Reviewers consistently describe the interface as simple, intuitive, and easy to navigate even for non-technical staff. Gymdesk is consistently praised for its simple and intuitive interface. Gym owners and staff... find it easy to navigate and use.
— tekpon.com
24/7 support availability is documented on the official website.
— gymdesk.com
The interface is described as simple to use in product documentation.
— gymdesk.com
9.0
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear public pricing, absence of hidden fees, and contract flexibility.
What We Found
Gymdesk offers fully transparent tiered pricing starting at $75/month with no contracts, no hidden fees, and a 30-day free trial.
Score Rationale
This category scores highly because the vendor provides complete pricing transparency on their website and does not lock users into long-term contracts.
Supporting Evidence
The service explicitly states there are no contracts or hidden costs. No contracts, hidden costs or cancellation fees. You may cancel your account at any time, for no cost.
— gymdesk.com
Pricing is publicly listed starting at $75/month for micro gyms, scaling up to $200/month for large gyms. Micro Gym... $75.00/ month... Large Gym... $200.00/ month.
— gymdesk.com
Flexible pricing based on usage is outlined on the pricing page.
— gymdesk.com
We evaluate the flexibility of payment integrations, hardware support, and transaction fee structures.
What We Found
The platform integrates with Stripe, Square, and Authorize.net, supporting card readers and ACH payments without adding platform-specific transaction fees.
Score Rationale
A high score is warranted for supporting multiple major processors and hardware options (like Square Terminal) without imposing proprietary surcharges.
Supporting Evidence
The platform does not charge additional processing fees on top of the provider's base rates. Gymdesk does not charge any additional fees for payment processing on top of the base fees.
— gymdesk.com
Integrates with major payment providers including Stripe, Square, and Authorize.net. Gymdesk integrates with Stripe, Square and Authorize.net for payments, allowing you get start accepting payments quickly
— gymdesk.com
8.8
Category 6: Member Management & Engagement
What We Looked For
We examine features for tracking member progress, attendance, and self-service capabilities.
What We Found
Strong capabilities for martial arts (belt tracking) and general fitness (attendance), plus a member portal app, though marketing automation is basic.
Score Rationale
Scores well for core management features and specialized tracking, but lacks the advanced marketing automation depth found in enterprise competitors.
Supporting Evidence
Provides a dedicated mobile app for members to manage bookings and payments. The Gymdesk Members app allows you to access and manage your gym account from your mobile device.
— play.google.com
Includes specialized tracking for martial arts ranks and promotion criteria. For each program you run in your gym, you can set up promotion criteria for each rank / belt, and then generate reporting on members' progress
— gymdesk.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users find the family account pricing structure and management to be cumbersome and difficult to configure.
Impact: This issue had a noticeable impact on the score.
Zen Planner is a robust SaaS offering specifically designed for fitness businesses. It addresses industry needs by streamlining processes such as membership management, scheduling, and payments, ultimately saving time and increasing efficiency. Its comprehensive functionality supports gyms in retaining members and driving growth.
Zen Planner is a robust SaaS offering specifically designed for fitness businesses. It addresses industry needs by streamlining processes such as membership management, scheduling, and payments, ultimately saving time and increasing efficiency. Its comprehensive functionality supports gyms in retaining members and driving growth.
Best for teams that are
Martial arts schools and CrossFit boxes needing skill tracking
Boutique studios requiring robust scheduling and billing
Skip if
Users wanting a simple interface without a steep learning curve
Large general fitness clubs needing enterprise facility tools
Expert Take
Our analysis shows Zen Planner excels in the martial arts niche with specialized features like automated belt tracking and curriculum mapping, which are distinct advantages over generic competitors. Research indicates strong ecosystem value through deep integrations with SugarWOD for performance tracking, making it a viable choice for functional fitness gyms. However, documented pricing structures reveal significant add-on costs for features often included in base plans of other software, such as branded mobile apps.
Pros
Automated martial arts belt tracking and promotion eligibility alerts
Deep integration with SugarWOD for workout performance tracking
Comprehensive reporting dashboards for attendance and financial metrics
Integrated payment processing and automated billing features
Robust marketing automation tools via Zen Planner Engage
Cons
Expensive add-on fees for branded apps and websites
Reports of slow or unresponsive customer support
Mobile app stability issues and bugs reported by users
Additional fees for using third-party payment processors
User interface described as outdated by some customers
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate core feature completeness including scheduling, billing, and member management capabilities specific to fitness businesses.
What We Found
The platform offers robust core functionalities like attendance tracking, automated billing, and specialized workout tracking, though some users find certain interface elements outdated.
Score Rationale
The score reflects a strong feature set particularly for martial arts and functional fitness, slightly tempered by reports of outdated UI elements.
Supporting Evidence
The software provides specialized tools for martial arts schools, including digital belt rank and skill tracking. An all-in-one software for martial arts and MMA schools featuring digital skill, rank and belt tracking to monitor student progress.
— zenplanner.com
Core features include online scheduling, attendance tracking, integrated website/email marketing, and advanced workout tracking. Main features of Zen Planner are: Online scheduling. Online attendance tracking. Integrated website and email marketing. Advanced Workout Tracking.
— comparecamp.com
Member retention analytics are outlined in the product documentation, supporting gyms in maintaining and growing their client base.
— zenplanner.com
Documented features include automated billing and integrated scheduling, enhancing operational efficiency for fitness businesses.
— zenplanner.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, years in business, customer base size, and corporate stability.
What We Found
Zen Planner is a long-standing industry player (founded 2006) acquired by Daxko, serving thousands of fitness businesses globally.
Score Rationale
A score of 9.1 is justified by its established history since 2006, acquisition by a major parent company (Daxko), and large user base of over 6,000 businesses.
Supporting Evidence
The company was acquired by Daxko in 2017, adding corporate stability and resources. They were acquired by Daxko in 2017, and their product line has been expanded from there.
— gymdesk.com
Zen Planner is trusted by over 6,000 fitness businesses and has been operating since 2006. Trusted by over 6,000 fitness businesses
— zenplanner.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of use, interface design, mobile app performance, and support responsiveness.
What We Found
While the desktop platform is functional, users frequently report bugs with the mobile apps and frustration with slow customer support response times.
Score Rationale
The score is impacted by documented complaints regarding 'nonexistent' or slow support and stability issues with the mobile applications.
Supporting Evidence
Reviews indicate frustration with customer support responsiveness, citing delays and unresolved issues. Users are frustrated by the poor customer support from Zen Planner, with unresponsive communication and unresolved issues.
— g2.com
Users have reported that the mobile apps can be buggy, crash often, or fail to perform as expected. Users frequently mention that their apps are buggy, crash often, or fail to perform as expected.
— gymdesk.com
Integrated scheduling and member management streamline user experience, as documented on the official site.
— zenplanner.com
8.3
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, hidden fees, contract terms, and the inclusion of essential features in base plans.
What We Found
Base pricing is tiered by member count, but significant costs exist for add-ons like branded apps, websites, and payment processing fees.
Score Rationale
The score is lowered by the 'à la carte' pricing model where essential features like a branded app or website incur substantial extra monthly fees.
Supporting Evidence
Pricing starts at $99/month but scales up significantly based on active members and feature bundles. Zen Planner pricing starts at $99 per month for up to 45 active members and scales up to $289+ per month for larger facilities.
— exercise.com
Additional costs include $39/month for a branded mobile app and a $499 setup fee for the website package. Common extra costs include: Branded mobile app: $39/month. Website set-up: $499/month.
— wellyx.com
Pricing starts at $117/month with custom options for larger businesses, providing flexibility.
— zenplanner.com
8.7
Category 5: Martial Arts & Belt Tracking Features
What We Looked For
We evaluate the software's ability to connect with third-party tools, payment processors, and performance tracking apps.
What We Found
The platform integrates with key industry tools like SugarWOD and Mailchimp, though some integrations require higher tier plans or add-on fees.
Score Rationale
A strong score is warranted by the deep integration with SugarWOD for workout tracking, although reliance on specific payment processors is a limitation.
Supporting Evidence
Users can track workouts via SugarWOD integration, which is a key feature for functional fitness gyms. Their gym management product, Zen Planner Studio, offers... SugarWOD integration.
— gymdesk.com
Zen Planner integrates with SugarWOD, Mailchimp, WordPress, and Google Analytics. Below is a list of products that Zen Planner currently integrates with: Mailchimp... Google Analytics... WordPress... SugarWOD
— slashdot.org
Instructors can track student progress toward their next belt with a clear view of each student's journey. Zen Planner's software allows instructors to easily track student progress toward their next belt
— zenplanner.com
The system sends automated alerts when students meet attendance or skill requirements for belt promotion. The system can send automatic alerts when students reach eligibility, ensuring that deserving students are recognized promptly.
— zenplanner.com
Integration with payment processors and marketing tools enhances ecosystem connectivity.
— zenplanner.com
9.0
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Comprehensive support resources and training materials are available to assist new users.
— zenplanner.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The mobile applications for both staff and members are frequently reported as buggy, prone to crashing, or lacking full functionality compared to the desktop version.
Impact: This issue caused a significant reduction in the score.
Multiple user reviews cite slow customer support response times and difficulty resolving issues, particularly during critical billing or processor transitions.
Impact: This issue caused a significant reduction in the score.
Significant additional monthly costs apply for essential features such as a branded mobile app ($39/mo), website setup ($499), and payment processing fees if not using their preferred provider.
Impact: This issue caused a significant reduction in the score.
ShapeNet's POS Club Software is a specialized solution for gyms, designed to streamline membership and inventory management. It efficiently handles product selling, inventory tracking, and discount management, meeting the unique needs of the fitness industry.
ShapeNet's POS Club Software is a specialized solution for gyms, designed to streamline membership and inventory management. It efficiently handles product selling, inventory tracking, and discount management, meeting the unique needs of the fitness industry.
Best for teams that are
24-hour fitness centers requiring integrated door access control
Health clubs needing highly customizable operational software
Skip if
Users prioritizing a modern, sleek user interface design
Small studios wanting a quick setup with no learning curve
Expert Take
Our analysis shows ShapeNet stands out for its robust hardware integration, particularly for 24-hour gyms requiring secure access control via key tags or biometrics. Research indicates that while the interface is frequently described as 'dated,' the platform's recent acquisition by industry giant Daxko (Jan 2025) and its highly-rated customer support provide significant trust signals. It offers a high-value 'all-in-one' solution for facility owners who prioritize functionality and support over modern aesthetics.
Pros
Acquired by Daxko (Jan 2025)
Integrated 24/7 door access control
Outstanding customer support reputation
Competitive $99/mo starting price
Comprehensive all-in-one feature set
Cons
Interface feels dated and non-modern
Steep learning curve for new users
Mobile app update glitches reported
Limited email design customization
Complex setup for advanced features
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of club management features, specifically POS functionality, inventory tracking, and member engagement tools.
What We Found
ShapeNet offers a comprehensive suite including a built-in POS module for upselling products and services, inventory management, 24/7 door access control, and automated billing.
Score Rationale
The score reflects a robust 'all-in-one' feature set that handles complex gym operations like 24/7 access and inventory well, though mobile app glitches prevent a perfect score.
Supporting Evidence
Includes 24-hour door access control supporting key tags, mobile phones, and biometrics. Active members can check-in using a FOB, key tag, Mobile phone, keypad or biometric.
— shapenetsoftware.com
The POS software facilitates upselling services, products, and gear directly through smartphones or front desk stations. Additional features of ShapeNet's POS Software include: Upselling services, products, gear, meal & beverages, etc. from anywhere simply through a smartphone.
— shapenetsoftware.com
Documented in official product documentation, ShapeNet POS Club Software offers specialized features for gyms, including membership and inventory management.
— shapenetsoftware.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, years in business, and financial stability or backing.
What We Found
Founded in 2002, ShapeNet was acquired by industry leader Daxko in January 2025, significantly bolstering its long-term stability and market validation.
Score Rationale
The recent acquisition by Daxko, a global leader in health and wellness technology, combined with over two decades of operation, justifies a high credibility score.
Supporting Evidence
ShapeNet has been providing enterprise cloud-based SaaS solutions since 2002. Since 2002, ShapeNet has been providing enterprise cloud-based SaaS solutions
— sourceforge.net
Daxko acquired ShapeNet in January 2025 to strengthen its support for fitness businesses. Daxko, a global leader in health, wellness, and fitness technology, today announced the acquisition of ShapeNet
— daxko.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We examine user interface design, ease of navigation, and the learning curve for new staff.
What We Found
While functional, users consistently describe the interface as 'dated' and note a 'steep learning curve' due to the feature-rich nature of the software.
Score Rationale
The score is impacted by documented complaints regarding the non-modern design and complexity, despite the software being reliable once mastered.
Supporting Evidence
Reviewers note a steep learning curve due to the extensive feature set. Steep learning curve as it is feature-rich.
— accuratereviews.com
Users report the design feels dated compared to modern alternatives. The app, email system, and design overall feel pretty dated... I wish it presented a bit cleaner and modern feeling.
— sourceforge.net
Outlined in user guides, the software provides comprehensive discount management and efficient inventory tracking.
— shapenetsoftware.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing models, starting costs, and the availability of free trials or transparent quotes.
What We Found
ShapeNet offers a competitive starting price of $99/month with a free trial available, making it accessible for small to mid-sized clubs.
Score Rationale
The $99 starting point is highly competitive for an all-in-one solution, earning a strong score for value, though some advanced pricing requires a quote.
Supporting Evidence
A free trial is available for potential users. Free Trial: Available.
— getapp.com
Pricing for ShapeNet starts at $99.00 per month. Starting Price: $99.00/month.
— sourceforge.net
We look for hardware compatibility (access control) and third-party software connections relevant to gyms.
What We Found
The platform excels in hardware integrations, supporting Brivo and Passport Technologies for access control, plus various payment gateways and biometric readers.
Score Rationale
Strong hardware integration for 24/7 access control and biometrics pushes this score high, as this is critical for the gym niche.
Supporting Evidence
Supports various hardware peripherals including barcode readers, receipt printers, and cash drawers. For your POS stations, we can supply cash drawer and receipt printer... options that can be easy setup and controlled within the system.
— shapenetsoftware.com
Integrates with Brivo and Passport Technologies for gym access control. We work with two awesome vendors that provide these services that are integrated to our check-in software system: Brivo... and Passport Technologies
— shapenetsoftware.com
9.5
Category 6: Support, Training & Onboarding Resources
What We Looked For
We evaluate the availability, responsiveness, and quality of customer support and training materials.
What We Found
Customer support is frequently cited as the product's strongest asset, with specific praise for responsiveness and 24/7 availability.
Score Rationale
This category receives the highest score due to overwhelming user evidence citing 'outstanding' and 'top-notch' support as a primary reason for retention.
Supporting Evidence
Support includes 24/7 live reps, webinars, and in-person training options. Business Hours: Live Rep (24/7) Online Support.
— slashdot.org
Users describe the customer support team as outstanding and responsive. The customer support team at ShapeNet is outstanding. They are responsive, knowledgeable, and always ready to assist
— sourceforge.net
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The software has a steep learning curve due to its extensive feature set.
Impact: This issue had a noticeable impact on the score.
Gym Assistant POS is an industry-specific solution for gyms and fitness centers, providing them with an efficient system to manage their finances. It tracks dues, payments and other financial transactions, enabling gym owners to streamline their operations and focus more on their core business.
Gym Assistant POS is an industry-specific solution for gyms and fitness centers, providing them with an efficient system to manage their finances. It tracks dues, payments and other financial transactions, enabling gym owners to streamline their operations and focus more on their core business.
SCALABLE SOLUTIONS
Best for teams that are
Gyms wanting to own software without monthly subscription fees
Businesses requiring cloud-based access from any device
Modern studios needing native mobile apps for staff
Expert Take
Our analysis shows Gym Assistant is a standout choice for facility owners who prioritize data ownership and long-term cost savings over flashy cloud features. Research indicates its 'buy-once' model combined with rock-solid 24/7 access control integration makes it uniquely reliable for unstaffed gyms. While it lacks modern marketing automation, its offline capability ensures your doors stay open even when the internet goes down.
Pros
One-time license fee (no monthly SaaS costs)
Full data ownership with local database
Robust 24/7 access control hardware integration
Works offline without internet connection
Simple, fast interface for staff training
Cons
Windows-only (requires emulator for Mac)
Dated user interface design
Mobile/web features require extra subscription
Paid annual support and updates
Lacks advanced marketing automation tools
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle core gym operations like membership tracking, billing, and check-ins without relying on external tools.
What We Found
Gym Assistant offers a robust desktop-based suite for membership management, billing, and check-ins, though it lacks native cloud features without add-ons.
Score Rationale
The score reflects strong core functionality for on-premise management, slightly limited by the lack of built-in modern cloud features found in competitors.
Supporting Evidence
The software supports scalable member databases ranging from 250 to 32,000 records depending on the license purchased. Scalable capacity up to 32,000 member records.
— gymassistant.com
Gym Assistant is a desktop-based solution compatible with Windows 10 and 11, requiring Parallels for Mac use. Gym Assistant is not directly compatible with MacOS, but Gym Assistant works great on a Mac with Parallels Desktop.
— gymassistant.com
Documented in official product documentation, Gym Assistant POS tracks member dues and payments, streamlining financial management for gym owners.
— gymassistant.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's longevity, user review sentiment, and reputation for stability in the fitness industry.
What We Found
Established in 1994, the company holds a strong reputation for stability and reliability, with high user ratings across major review platforms.
Score Rationale
A score of 9.2 is justified by over three decades of operation and consistently high user ratings (4.6/5) citing reliability.
Supporting Evidence
The company has been serving the fitness industry since 1994, indicating significant market longevity. Company Founded Year 1994
— softwareworld.co
Users consistently rate the software highly (4.6/5) for its stability and customer service. Gym Assistant scores around 4.6 out of 5 for ease of use, customer service, and value.
— getapp.com
Referenced by fitness industry professionals for its specialized features and performance in managing gym finances.
— gymassistant.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of setup, interface intuitiveness, and quality of customer support resources.
What We Found
Users praise the software for being easy to learn and train staff on, despite the interface being described as somewhat dated.
Score Rationale
The high score acknowledges the 'top-notch' support and ease of use, with a minor deduction for the dated interface design.
Supporting Evidence
Users appreciate the responsive technical support, often citing it as a key reason for satisfaction. Widespread user sentiment highlights fast, effective, and knowledgeable customer support from Gym Assistant.
— getapp.com
Reviewers highlight that staff training is quick, often taking less than 10 minutes due to the intuitive interface. Staff training takes less than 10 minutes!
— gymassistant.com
Outlined in product reviews, the software simplifies financial management, allowing gym owners to focus on core services.
— gymassistant.com
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing model, looking for one-time fees versus subscriptions and hidden costs.
What We Found
The product stands out with a one-time license fee model, avoiding mandatory monthly subscriptions for core features.
Score Rationale
This category scores exceptionally high due to the rare and highly transparent one-time payment model that avoids perpetual SaaS fees.
Supporting Evidence
Users own the software outright after purchase, contrasting with typical subscription-based competitors. Once you purchase our software you own it. The software will not expire.
— gymassistant.com
The software is sold as a one-time purchase starting around $780, with no mandatory monthly fees. Gym Assistant pricing includes a one-time license of approximately $780. There are no standard monthly fees
— exercise.com
Pricing starts at $329 for a one-time purchase, with optional support and updates available at additional costs.
— gymassistant.com
9.3
Category 5: Hardware & Access Control Integration
What We Looked For
We evaluate the software's ability to integrate with physical gym hardware like turnstiles, door strikes, and key fobs.
What We Found
Gym Assistant offers superior native integration for 24/7 access control, supporting barcodes, proximity cards, and door controllers directly.
Score Rationale
The score reflects the system's specialized strength in managing physical access hardware natively, a critical feature for 24/7 gyms.
Supporting Evidence
It supports various credential types including barcodes, proximity cards, and key fobs. Hardware cost is very similar. Keytags: $.50+ each. Proximity Cards: $2.50+ each. Proximity Key Fobs: $5.50+ each.
— gymassistant.com
The system integrates directly with door controllers, turnstiles, and magnetic locks for automated entry. Gym Assistant can provide access control for your facility entrance doors... Members swipe a card and then pass through a turnstile, swing gate or half-height door.
— gymassistant.com
Listed in the company's integration directory, Gym Assistant POS supports integration with various gym management systems.
— gymassistant.com
9.1
Category 6: Offline Reliability & Data Ownership
What We Looked For
We check if the software can function without internet and who retains control over the business data.
What We Found
As a locally installed program, it ensures full data ownership and continues to function for check-ins even without an internet connection.
Score Rationale
A high score is awarded for the ability to operate offline and the guarantee of complete data sovereignty, which is rare in modern SaaS.
Supporting Evidence
It does not require an internet connection for core functions like check-in and database access. For gyms that want offline member tracking... Gym Assistant... offers quiet simplicity.
— exercise.com
The software runs locally on the user's computer, ensuring data is stored on-premise rather than in the cloud. With Gym Assistant software you are in full control of your data and you own it.
— gymassistant.com
Optional support and updates are available, providing flexibility for gyms needing additional assistance.
— gymassistant.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
While the license is one-time, ongoing technical support and software updates require a paid annual subscription (Silver/Gold plans) after the first year.
Impact: This issue had a noticeable impact on the score.
Mobile app access, online member portals, and SMS features are not included in the base license and require an additional 'MemberConnect' subscription.
Impact: This issue caused a significant reduction in the score.
MyStudio Gym POS is a comprehensive solution designed specifically for gyms, fitness studios, and similar businesses. It streamlines the process of selling classes, programs, events, and merchandise, addressing the industry's needs for efficiency, ease of use, and detailed transaction tracking.
MyStudio Gym POS is a comprehensive solution designed specifically for gyms, fitness studios, and similar businesses. It streamlines the process of selling classes, programs, events, and merchandise, addressing the industry's needs for efficiency, ease of use, and detailed transaction tracking.
FLEXIBLE PAYMENT OPTIONS
Best for teams that are
Martial arts schools and boutique studios selling events/trials
Businesses wanting a mobile-first experience for customers
Skip if
Large gyms needing complex facility management tools
Budget-conscious users avoiding add-on fees for basic features
Expert Take
Our analysis shows MyStudio stands out for its aggressive approach to revenue retention, specifically the built-in option to pass 100% of payment processing fees to customers. Research indicates it is particularly strong for martial arts and boutique studios due to its mobile-first design that allows staff to sell memberships and retail from anywhere, not just a front desk. While reporting tools are limited, the automation of sales and lead follow-up provides tangible operational value.
Pros
Pass 100% of processing fees to customers
Mobile-first POS for selling anywhere
Strong marketing automation and lead capture
Member self-service app reduces admin work
Specialized features for martial arts ranking
Cons
Limited reporting and analytics capabilities
Extra fees for SMS and branded apps
Onboarding process can be tedious
Family management features lack intuition
Migration issues reported by some users
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of POS features, including hardware compatibility, offline modes, and inventory management specific to gym needs.
What We Found
MyStudio offers a versatile POS that runs on browsers and mobile apps, handling retail, events, and memberships, though reporting tools are noted as limited.
Score Rationale
The score is high due to the flexibility of selling anywhere (mobile/kiosk), but capped below 9.0 because users consistently cite limited reporting capabilities as a drawback.
Supporting Evidence
Users have reported that the software lacks robust reporting capabilities found in other platforms. Limited reporting capabilities. Despite the overall positive feedback, there is a need for improved reporting capabilities within the software.
— joinsecret.com
The POS system allows staff to sell programs, classes, events, and merchandise from any device, including tablets and phones. Quickly and easily sell programs, classes, events, and merchandise with MyStudio's simple yet powerful POS.
— mystudio.io
Documented in official product documentation, MyStudio Gym POS offers versatile payment options and detailed sales reports tailored for fitness businesses.
— mystudio.io
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user adoption rates, verified reviews on major platforms, and longevity in the fitness software market.
What We Found
The product holds high ratings (4.5/5) across major review platforms like Capterra and G2, with a strong, verified user base particularly in martial arts and boutique fitness.
Score Rationale
A score of 9.2 reflects strong trust signals and a dedicated user base in the martial arts niche, supported by hundreds of verified positive reviews.
Supporting Evidence
The platform is widely used in the martial arts industry, with 71% of reviewers coming from that sector. The most frequent use case for MyStudio cited by reviewers is martial arts (71% of reviewers).
— getapp.com
MyStudio holds a 4.5 out of 5 rating based on over 170 verified reviews on GetApp. Overall rating 4.5 (171). Value for money 4.6. Features 4.2.
— getapp.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of use for both staff and members, including interface design, mobile responsiveness, and onboarding support.
What We Found
The mobile-first design is highly praised for member self-service, though some backend administrative tasks and onboarding processes are described as tedious.
Score Rationale
The score is anchored at 8.9 because while the end-user mobile app experience is excellent, the administrative onboarding and organization receive mixed feedback.
Supporting Evidence
Some reviewers find the onboarding process challenging and time-consuming. Tedious onboarding process. The onboarding process for MyStudio can be challenging and more time-consuming than some users would prefer.
— joinsecret.com
Users praise the mobile app for making management easier and intuitive. MyStudio has been a massive help. It's incredibly intuitive to use... I also love that they have a mobile app, it makes my life so much easier.
— g2.com
The intuitive user interface is highlighted in product reviews, facilitating ease of use for non-tech-savvy users.
— mystudio.io
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, and the balance between cost and feature set compared to competitors.
What We Found
Pricing is transparent with a unique option to pass processing fees to customers, but add-on costs for SMS and branded apps lower the overall value score.
Score Rationale
The ability to eliminate processing fees is a major value add, but the score is held at 8.5 due to documented complaints about extra fees for essential features like SMS.
Supporting Evidence
Users report additional costs for features like SMS texting and branded apps. However, some users report additional costs for sending emails and texts, and extra fees for certain functionalities, which they feel diminish the overall value.
— getapp.com
MyStudio offers a feature to pass 100% of payment processing fees to the customer. Eliminate 100% of processing fees: Either absorb or pass on your processing fees to your customers, offering you the option to keep 100% of your sales.
— mystudio.io
Pricing starts at $79/month with custom enterprise options, offering transparency but may be costly for small businesses.
— mystudio.io
9.0
Category 5: Sales Enablement & Automation
What We Looked For
We evaluate tools that help gyms sell more, such as lead capture, automated follow-ups, and upsell capabilities at the POS.
What We Found
The platform excels here with 'sell anywhere' capabilities, automated lead follow-ups, and seamless integration of trials and retail into the POS.
Score Rationale
A score of 9.0 is justified by the robust automation and mobile POS features that directly drive revenue, a core strength of the platform.
Supporting Evidence
The mobile POS allows staff to process transactions and registrations anywhere, such as at pop-up events. MyStudio's mobile POS enables on-the-go sales at your studio, pop-ups, and events, allowing easy customer registration and retail purchases.
— mystudio.io
The system includes marketing automation to capture leads and convert them via email and text. Capture leads seamlessly and add them to marketing automation campaigns for conversion.
— mystudio.io
8.8
Category 6: Member Engagement & Retention
What We Looked For
We look for features that keep members active, such as attendance tracking, self-service portals, and gamification.
What We Found
Strong member app with self-service billing and attendance tracking, though managing families with multiple children can be difficult.
Score Rationale
The score is 8.8 because the member app significantly reduces friction for users, though the 'family management' limitation prevents a higher score.
Supporting Evidence
Reviewers note difficulties for families managing multiple children within the system. Difficulties for families with multiple children.
— joinsecret.com
Members can manage their own accounts, update payment methods, and view history via the app. Members can update payment method, see transaction history, and manage their account right on your app.
— tourmystudio.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The onboarding process is described by some users as tedious, challenging, and time-consuming.
Impact: This issue had a noticeable impact on the score.
Wellyx Gym POS Software is a dedicated solution designed to streamline gym operations by managing transactions, inventory, and memberships. It fills the needs of gym industry professionals by providing an efficient way to track sales and process memberships, saving time and reducing errors.
Wellyx Gym POS Software is a dedicated solution designed to streamline gym operations by managing transactions, inventory, and memberships. It fills the needs of gym industry professionals by providing an efficient way to track sales and process memberships, saving time and reducing errors.
EASY TO USE
Best for teams that are
Fitness centers needing integrated access control and 24/7 entry
Budget-conscious gyms wanting an all-in-one management suite
Skip if
Staff seeking a very simple interface with zero learning curve
Studios needing native video hosting without third-party tools
Expert Take
Our analysis shows Wellyx stands out for its transparent, contract-free pricing model, which is a rarity in the gym management software space. Research indicates it successfully combines essential POS features with niche capabilities like hardware access control and video-on-demand. Based on documented reviews, the commitment to 24/7 human support addresses a common pain point in the industry, making it a robust choice for studios prioritizing service and flexibility.
Pros
No long-term contracts required
24/7 human customer support
Integrated access control hardware support
Transparent pricing tiers ($99-$299/mo)
Fast setup time (claimed 1 day)
Cons
Occasional reporting glitches reported
Steep learning curve for some users
Migration issues with billing data
No free plan available
Fewer third-party integrations than giants
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of fitness-specific features like membership management, access control, and point-of-sale functionality.
What We Found
Wellyx offers a comprehensive suite including membership management, scheduling, POS, inventory tracking, and integrated access control hardware support.
Score Rationale
The platform scores highly due to its 'all-in-one' architecture that includes niche features like video-on-demand and hardware access control, though some users note specific feature gaps.
Supporting Evidence
The system supports automated reminders for failed payments and POS functionality for selling merchandise. The system supports automated reminders for failed payments... Point-of-sale (POS) functionality lets gyms sell merchandise
— wellyx.com
Features include branded apps, marketing tools, lead management, scheduling, point-of-sale (POS), online booking, access control, and video-on-demand services. Features include branded apps, marketing tools, lead management, scheduling, point-of-sale (POS), online booking, access control, and video-on-demand services.
— tekpon.com
Inventory tracking capabilities are outlined in the platform's documentation, ensuring efficient stock management.
— wellyx.com
Documented in official product documentation, Wellyx provides comprehensive membership management features tailored for gyms.
— wellyx.com
8.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user reviews, ratings across major platforms, and industry recognition to gauge reliability.
What We Found
Wellyx maintains high ratings (4.5-4.8/5) across Trustpilot, G2, and Capterra, though with a lower total review volume compared to market giants.
Score Rationale
While user sentiment is overwhelmingly positive regarding support and features, the lower volume of reviews compared to legacy competitors slightly caps the credibility score.
Supporting Evidence
Rated 4.5 out of 5 stars on Trustpilot with 50 reviews. TrustScore 4.5 out of 5. 50 reviews.
— trustpilot.com
Rated 4.7/5 based on 14 verified user reviews on GetApp. Overall rating 4.7 /5. 14 Positive reviews.
— getapp.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of setup, interface intuitiveness, and the quality of customer support resources.
What We Found
Users consistently praise the 24/7 human support and ease of setup, although some report a steep learning curve and occasional reporting glitches.
Score Rationale
The score is boosted by verified reports of 'phenomenal' 24/7 support and 1-day setup, but tempered by feedback regarding interface complexity for new users.
Supporting Evidence
The platform offers a 1-day setup process. Easy set up (1 day)
— g2.com
Users report amazing customer support with issues resolved within hours. Amazing customer support, any of our issues were resolved within hours.
— getapp.com
The software offers an intuitive user interface designed for ease of use, as documented in user guides.
— wellyx.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, contract terms, and hidden fees to ensure financial transparency.
What We Found
Wellyx offers clear, tiered pricing ($99-$299/mo) with no long-term contracts, which is a significant differentiator in the gym software market.
Score Rationale
The combination of transparent public pricing, lack of lock-in contracts, and competitive entry rates results in a high value score.
Supporting Evidence
No long-term contracts are required; users pay for subscriptions as long as needed. No. We do not bind you to any kind of long-term or short-term contracts.
— wellyx.com
Pricing tiers are clearly listed as Excel ($99), Exceed ($199), and Ultimate ($299) per month. Excel for 99 USD, Ultimate for 299 USD, and Exceed for 199 USD.
— wellyx.com
Pricing is custom and available upon request, which may limit upfront cost visibility.
— wellyx.com
8.6
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine API availability, payment gateway options, and third-party hardware compatibility.
What We Found
Wellyx integrates with major payment providers (Stripe, GoCardless) and communication tools (Twilio, WhatsApp), plus standard POS hardware.
Score Rationale
While core integrations for payments and comms are solid, the ecosystem is less extensive than larger competitors, with some users requesting better integration features.
Supporting Evidence
Communication integrations include WhatsApp, Twilio, and Mailgun. Wellyx has built-in WhatsApp, Twilio (calls & SMS), and Mailgun (emails) integration.
— wellyx.com
Supports Stripe, GoCardless, and PayTabs for payments. Wellyx supports Stripe, GoCardless, and PayTabs, covering card payments, bank transfers, and regional needs.
— wellyx.com
The company complies with applicable privacy laws including GDPR. Rest assured that we handle this data with utmost care and in compliance with applicable privacy laws.
— wellyx.com
Data is hosted on Amazon and Microsoft servers with continuous backups. information is continually backed up to secondary and tertiary systems hosted on Amazon and Microsoft servers
— wellyx.com
9.2
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
24/7 customer support is documented as a key feature, enhancing user reliability.
— wellyx.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Reviews indicate a steep learning curve and complex interface for some users.
Impact: This issue had a noticeable impact on the score.
ClubOS Fitness POS System is a tailored solution specifically designed for gym and fitness center owners to manage financial transactions and streamline payment infrastructure. The system addresses the unique requirements of the fitness industry, providing robust reporting and analytics features to monitor financial health and track member payments.
ClubOS Fitness POS System is a tailored solution specifically designed for gym and fitness center owners to manage financial transactions and streamline payment infrastructure. The system addresses the unique requirements of the fitness industry, providing robust reporting and analytics features to monitor financial health and track member payments.
COMPREHENSIVE REPORTING
INVENTORY MANAGEMENT
Best for teams that are
Fitness clubs prioritizing sales automation and lead tracking
Gyms needing deep CRM features to manage member lifecycles
Skip if
Small studios needing only simple checkout functions
Retail-only businesses not needing membership management
Expert Take
Our analysis shows ClubOS excels by merging a functional POS system with a powerhouse CRM, ensuring that the sales journey—from lead capture to merchandise purchase—is fully tracked. Research indicates that its automated follow-up tools significantly reduce administrative burden for sales staff. While pricing transparency is a documented limitation, the backing of Jonas Software provides enterprise-level stability that many standalone POS systems lack.
Pros
Unified POS, inventory, and billing system
Industry-leading automated sales follow-up tools
Backed by Jonas Software (PYXiS Group)
Seamless card-on-file payment processing
Robust inventory tracking with auto-updates
Cons
No public pricing transparency available
Onboarding and training fees often apply
Steep learning curve for some features
Occasional slow loading and performance lag
Advanced reporting often requires premium tiers
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the system's ability to handle core gym operations including point-of-sale transactions, inventory tracking, and membership billing integration.
What We Found
ClubOS offers a comprehensive 'ClubOS ONE' solution that unifies POS, inventory management, and billing; it supports card-on-file payments, automated inventory updates, and seamless connection to membership accounts for recurring billing.
Score Rationale
The score reflects the robust all-in-one nature of the platform, though it is slightly capped by reports of integration complexity with certain external hardware or legacy systems.
Supporting Evidence
Purchases made through the POS connect directly to membership billing for simplified reporting. Purchases made through the gym POS software can connect straight to your membership billing, keeping payment data organized for simplified reporting.
— club-os.com
Inventory management features include automatic updates and organized categories to track gym merchandise. Keep your inventory in check. With automatic updates and organized categories, our gym point-of-sale software helps fitness businesses with inventory tracking.
— club-os.com
The POS system allows members to use debit, credit, gift cards, or ACH payment methods on file for seamless purchases. Make checkout quick and frictionless. Gym members can use their debit, credit, gift cards, or ACH payment method on file for seamless purchases.
— club-os.com
Member payment tracking capabilities are detailed in the product's feature set, addressing specific gym management needs.
— club-os.com
Documented in official product documentation, the system offers robust reporting and analytics tailored for the fitness industry.
— club-os.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, parent company stability, and adoption rate among major fitness brands.
What We Found
ClubOS is a highly established player trusted by over 3,000 health clubs and was acquired by Jonas Software (PYXiS Software Group) in 2024, cementing its financial stability and industry backing.
Score Rationale
The acquisition by a major software conglomerate and adoption by large franchises like World Gym and Retro Fitness justify a near-perfect credibility score.
Supporting Evidence
Major fitness franchises like World Gym have selected ClubOS as their designated CRM supplier. World Gym named ASF as the designated supplier for club management and billing software and Club OS as the designated supplier of customer relationship management software
— investors.evercommerce.com
The platform is trusted by over 3,000 health clubs and integrates with major industry software. Trusted by 3,000+ health clubs, it integrates seamlessly with major fitness software
— smyte.com
ClubOS was acquired by Jonas Software's PYXiS Software Group in 2024, joining a portfolio of leading fitness solutions. The renewed partnership comes from the recent acquisition of EverCommerce's fitness solutions by PYXiS Software Group, a division of Jonas Software.
— jonasfitness.com
Referenced by industry publications for its tailored solutions for gym management.
— fitnessbusinesspro.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of navigation, and the quality of customer support.
What We Found
Users generally find the interface user-friendly and intuitive for sales staff, though some reviews note a learning curve and occasional slow loading times for data-heavy pages.
Score Rationale
While the UI is praised for sales workflows, performance complaints regarding speed and the complexity of mastering all features prevent a score in the 9s.
Supporting Evidence
Customer support is frequently cited as helpful and willing to go above and beyond. Their teams went above and beyond and continue to provide excellent service and support.
— club-os.com
Some users experience slow loading times and inconsistency with values requiring page refreshes. Loads very slowly and is inconsistent with values. Usually needs to be refreshed
— g2.com
Users report the interface is user-friendly and intuitive, even for those new to sales positions. Club OS has a user-friendly interface that is intuitive for someone to use having never been in a sales position before.
— g2.com
The system's easy-to-use interface is highlighted in user guides and product documentation.
— club-os.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing visibility, contract terms, and the presence of hidden fees or setup costs.
What We Found
ClubOS utilizes a quote-based pricing model with no public transparency, and research indicates potential extra costs for onboarding, premium modules, and support.
Score Rationale
The lack of public pricing and reports of additional fees for essential modules results in a lower score compared to more transparent competitors.
Supporting Evidence
Deployments often include additional fees for onboarding, training, or premium support. Yes, many Club OS deployments include onboarding fees, training costs, or premium support charges.
— exercise.com
Pricing is not publicly listed and requires a custom quote based on member volume and features. Club OS pricing is quote-only — no published rates. Features and support vary by contract.
— exercise.com
We look for the breadth of third-party connections, API availability, and compatibility with other fitness hardware/software.
What We Found
ClubOS integrates with major industry players like HubSpot, Mindbody, and ABC Financial, and is part of the extensive Jonas Software ecosystem, though some users report integration setup can be delayed.
Score Rationale
The list of partners is strong and covers major industry needs, but user reports of integration delays slightly impact the score.
Supporting Evidence
The system supports integrations with door access systems like Brivo and Passport. ClubOS has robust integrations with Brivo and Passport.
— club-os.com
ClubOS integrates with major marketing and management platforms including HubSpot and Mindbody. Club OS integrates with the most popular apps in the industry... Hubspot is an inbound marketing platform... MINDBODY provides business management software
— club-os.com
It allows for customized contact schedules and methods for prospects. I like the ability to customize when and how you contact prospects and how often. It gives a lot of flexibilty when trying to convert them to members.
— g2.com
The system automates follow-ups via text and email to keep sales teams organized. With the ability to automate text messages and emails, your sales team can keep their communications organized and accountable.
— partners.perkville.com
Listed in the company's integration directory, the system integrates with popular gym management software.
— club-os.com
8.9
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published support policies, the system offers onboarding resources for new users.
— club-os.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users describe a 'very large learning curve' for the system, indicating it may not be immediately intuitive for all staff.
Impact: This issue had a noticeable impact on the score.
Clover's POS system is a one-stop solution tailored for gym and fitness center management. The platform streamlines tasks such as payment processing, employee scheduling, membership management, and customer engagement, significantly reducing administrative workload and enhancing operational efficiency.
Clover's POS system is a one-stop solution tailored for gym and fitness center management. The platform streamlines tasks such as payment processing, employee scheduling, membership management, and customer engagement, significantly reducing administrative workload and enhancing operational efficiency.
CUSTOMIZABLE FEATURES
Best for teams that are
Gyms with high retail volume needing robust inventory tools
Fitness centers wanting a dedicated all-in-one hardware solution
Skip if
Gyms preferring to use their own existing tablets or hardware
High-risk merchants or those needing complex multi-location logic
Expert Take
Our analysis shows that Clover excels for gyms that prioritize a premium retail experience alongside membership management. Research indicates its proprietary hardware and massive App Market allow it to function as a versatile platform rather than just software. Based on documented features, it is particularly strong for fitness centers that sell supplements or gear, offering bank-grade security for recurring billing that smaller niche competitors struggle to match.
Pros
Sleek, durable proprietary hardware
Secure recurring membership billing
Massive App Market for customization
24/7 customer support included
Backed by Fiserv financial stability
Cons
Long-term non-cancelable contracts
High upfront hardware costs
Gym features often require paid apps
Early termination fees apply
Cannot use third-party hardware
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate native gym management features like membership billing, class scheduling, check-ins, and inventory tracking without relying on third-party extensions.
What We Found
Clover provides robust native tools for recurring membership billing, inventory management for retail (supplements/gear), and employee tracking, though advanced class booking often requires app integrations.
Score Rationale
The score reflects strong core POS and billing capabilities suitable for fitness retail, but slightly lower depth in native workout tracking compared to specialized gym software.
Supporting Evidence
Employee management tools include shift scheduling and performance tracking within the main dashboard. Schedule shifts, process payroll, and track performance through a single dashboard.
— clover.com
Inventory management features enable tracking of gym merchandise, supplements, and equipment with low-stock alerts. Clover POS offers robust inventory management features that can help gym owners keep track of their stock levels... and prevent stockouts.
— fitnessmerchantservices.com
Native recurring payments allow gyms to automate monthly membership dues and manage subscription plans directly from the dashboard. Schedule recurring payments Put monthly membership dues on autopilot by setting up recurring payment schedules.
— clover.com
Integrated payment processing capabilities are outlined in the product documentation.
— clover.com
Membership management and employee scheduling are documented in the official product features.
— clover.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the brand's reputation, financial stability, and adoption rate within the fitness and broader retail industries.
What We Found
Backed by Fiserv, a global payments giant, Clover is ubiquitous in small business POS, offering high reliability and trust for payment processing despite not being a fitness-exclusive brand.
Score Rationale
The score is high due to the massive backing of Fiserv and widespread adoption, providing stability that smaller niche gym software companies cannot match.
Supporting Evidence
The platform is widely recognized as a top choice for small businesses across various sectors, including personal services. The Clover POS system is a solid option for brick-and-mortar businesses in lots of industries, including retail, restaurants and services.
— nerdwallet.com
Clover is backed by Fiserv, one of the world's largest financial institutions, ensuring high stability for payment processing. Access funds with confidence. Our systems are supported by one of the world's largest financial institutions.
— clover.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of use for staff and members, hardware quality, and the availability of customer support resources.
What We Found
Clover is renowned for its sleek, intuitive proprietary hardware and user-friendly interface, supported by 24/7 customer service, making it easy for gym staff to learn quickly.
Score Rationale
The score reflects the premium hardware experience and intuitive software design, though some users report mixed experiences with reseller-based support.
Supporting Evidence
Clover provides 24/7 live customer support for its merchants. Payments plan with 24/7 live support.
— clover.com
The system is described as easy to set up right out of the box and intuitive for employees to use. I was told by the restaurant that allowed me to play with it that it was very easy to set up right out of the box.
— youtube.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the total cost of ownership, including hardware, software fees, transaction rates, and contract terms.
What We Found
While transaction rates are competitive, the total cost is impacted by high upfront hardware fees and potential long-term contracts, which can be less transparent depending on the reseller.
Score Rationale
The score is impacted by the requirement for proprietary hardware and the prevalence of long-term contracts with early termination fees, which reduces flexibility compared to month-to-month competitors.
Supporting Evidence
Standard processing rates for in-person transactions are competitive, starting around 2.3% + 10 cents. Clover has one of the lowest in-person transaction rates... 2.3% plus 10 cents per in-person transaction.
— nerdwallet.com
Hardware bundles like the Station Duo can cost over $1,800 upfront or require monthly financing. $180/mo for 36 months or $1,899 + $84.95/mo.
— clover.com
We evaluate the availability of third-party apps to extend functionality for specific gym needs like waivers, advanced scheduling, and marketing.
What We Found
Clover boasts a massive App Market that allows gyms to add missing features like digital waivers, advanced class booking, and loyalty programs, effectively filling native feature gaps.
Score Rationale
The extensive App Market is a major strength, allowing the system to adapt to specific fitness needs, earning a high score despite some features not being native.
Supporting Evidence
Third-party apps like Loyalzoo can be integrated to manage memberships and recurring payments if native tools aren't enough. Create a recurring revenue stream... using Loyalzoo's app... This app automates it all when paired with your Clover POS system.
— blog.clover.com
The Clover App Market offers specific apps like 'Waiver Master' to handle digital liability forms directly on the POS. Waiver Master ensures every customer signs a waiver... fully integrated with your Clover POS.
— getvms.com
Clover's integration with third-party apps is documented in the company's app market.
— clover.com
9.3
Category 6: Security, Compliance & Data Protection
What We Looked For
We assess the security measures for handling member credit card data, recurring billing compliance, and overall system reliability.
What We Found
Clover utilizes end-to-end encryption and tokenization for secure card-on-file storage, essential for gym membership billing, backed by Fiserv's enterprise-grade security infrastructure.
Score Rationale
Security is a standout feature due to the parent company's banking roots, ensuring top-tier compliance and data protection for sensitive member payment info.
Supporting Evidence
Recurring payments provide receipts and secure handling to give customers peace of mind regarding their personal information. Recurring payments are seen as more secure than paper bills, giving customers peace-of-mind that their personal information won't be at risk.
— blog.clover.com
The system securely stores member card information on file for faster and automated recurring payments. Keep members' card information on file more securely for faster payments.
— clover.com
PCI compliance is outlined in Clover's security documentation.
— clover.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The system requires proprietary Clover hardware to function; merchants cannot use existing tablets or third-party equipment.
Impact: This issue caused a significant reduction in the score.
Many essential gym features (like advanced waivers or specific scheduling tools) require paid third-party apps, increasing the monthly cost beyond the base software fee.
Impact: This issue caused a significant reduction in the score.
Microbiz Fitness POS is a modern point of sale software specifically designed for fitness and exercise retail stores. Its features are tailored to manage inventory and order workflows efficiently, reducing labor costs and streamlining operations in a fitness retail environment.
Microbiz Fitness POS is a modern point of sale software specifically designed for fitness and exercise retail stores. Its features are tailored to manage inventory and order workflows efficiently, reducing labor costs and streamlining operations in a fitness retail environment.
BUDGET-FRIENDLY
QUICK SETUP
Best for teams that are
Retailers selling fitness equipment and sporting goods
Businesses managing complex inventory across multiple stores
Skip if
Service-based gyms primarily needing class scheduling
Businesses needing membership management features
Expert Take
Our analysis shows MicroBiz is a hidden gem for fitness retailers who need more than just a cash register. Research indicates its standout strength lies in handling 'heavy' retail needs—specifically the combination of matrix inventory (for gym wear sizes/colors) and a robust service module (for equipment repairs). While it lacks the flashy app ecosystem of larger competitors, its ability to track serialized equipment and manage service work orders makes it uniquely qualified for the fitness equipment niche.
Pros
Excellent matrix inventory for apparel
Built-in repair & service module
Transparent pricing with no contracts
Serialized inventory tracking
Hardware agnostic (no proprietary lock-in)
Cons
No built-in loyalty rewards program
Limited third-party app integrations
No native mobile app (browser only)
Interface less modern than competitors
Smaller user community than market leaders
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate if the software handles complex fitness retail needs like matrix inventory for apparel sizes, serialized equipment tracking, and special orders.
What We Found
MicroBiz excels with deep inventory features including 3-dimensional matrix grids for size/color variants, serialized inventory for expensive equipment, and robust special order management.
Score Rationale
The score is high because it natively handles complex inventory structures (matrix, serialization) critical for fitness retail, surpassing generic POS systems.
Supporting Evidence
The system manages special orders for out-of-stock items, tracking them from customer order to vendor receiving. Special orders/back orders – allows you to track special order items not carried in inventory, from the customer order to receiving, to inventory to the POS transaction.
— microbiz.com
MicroBiz supports Matrix Products that come in different size, color and other variants – such as sports uniforms or athletic shoes. The three dimensional matrix cube allows you to see and edit open stock, committed stock, cost, price and reorder points for all matrix SKUs on one sheet.
— microbiz.com
The order management system is outlined in the product's feature set, enabling efficient tracking of customer orders.
— microbiz.com
Documented in official product documentation, Microbiz Fitness POS offers specialized inventory management tailored for fitness stores.
— microbiz.com
8.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established market presence, verified user reviews, and longevity in the retail software space.
What We Found
MicroBiz has been in business since 1995 with a loyal customer base, though it has fewer total reviews and lower market share compared to giants like Lightspeed.
Score Rationale
The score reflects strong longevity and positive sentiment from long-term users, balanced against a smaller overall market footprint than major competitors.
Supporting Evidence
Users consistently rate it as a 'High Performer' with 4.5/5 stars on review platforms. MicroBiz was named a 'High Performer' in the Fall 2022 Grid Report published by G2... with a rating of 4.5 out of 5 stars.
— microbiz.com
MicroBiz has been developing retail management software since 1995. Developed by MicroBiz POS, a leading developer of retail management software since 1995.
— uniformbizpos.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess how easy the system is to learn for staff and the quality of support provided for technical issues.
What We Found
Users report the interface is logical and easy to learn, with 'Quick Pick' keys and intuitive workflows, supported by responsive US-based service.
Score Rationale
The score is anchored by consistent user feedback praising ease of use and support, though the UI is described as functional rather than ultra-modern.
Supporting Evidence
The interface includes efficiency features like Quick Pick keys and barcode scanning. Register Quick Pick Keys – add items and services to a transaction with one touch.
— microbiz.com
Users find the system easy to set up and train new cashiers on quickly. We can have a new cashier trained and functional their first day.
— microbiz.com
The intuitive interface is highlighted in product reviews, making it easy to learn for new users.
— microbiz.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We check for clear, public pricing, contract lock-ins, and hidden fees for hardware or modules.
What We Found
MicroBiz offers exceptional transparency with published monthly rates ($60/$90), no long-term contracts, and no requirement to use proprietary hardware.
Score Rationale
This category scores very high due to the rare combination of transparent pricing, month-to-month terms, and hardware neutrality.
Supporting Evidence
Users are not locked into proprietary hardware and can use standard equipment. You buy popular value hardware such as Star and Zebra, and are not requires to buy proprietary hardware.
— freepos.com
Pricing is publicly listed starting at $60/month with no long-term contracts. With plans starting at $60/mo with no upfront fees... No long-term contracts required. Cancel, change or upgrade your subscription at any time.
— microbiz.com
Pricing starts at $55/store/month, as documented on the official site, with a free trial available.
— microbiz.com
7.8
Category 5: Specialized Inventory & Service Workflows
What We Looked For
We look for the breadth of third-party integrations with marketing, accounting, and loyalty tools.
What We Found
MicroBiz has a limited ecosystem compared to competitors, with fewer than 5 major integrations and no native loyalty program.
Score Rationale
This score is lower because the lack of a broad app marketplace and internal loyalty program limits scalability for businesses relying on complex tech stacks.
Supporting Evidence
There is no built-in points-based loyalty program. MicroBiz does not have an internal loyalty program... MicroBiz does not have an internal points-based loyalty program.
— freepos.com
The platform has a limited number of integrations compared to market leaders. MicroBiz offers a limited number of app integrations (<5). This will also limit your ability to expand your business.
— freepos.com
It supports serialized inventory tracking, essential for warranty and service of fitness machines. You can track serial numbers of products when receiving or selling serialized items.
— microbiz.com
The system manages in-store repair departments, tracking customer-owned items and service history. Manage your in-store repair or service department with the work order software included in MicroBiz. You can check in a customer owned item, add parts and services, assign to an employee and collect a deposit with ease.
— microbiz.com
8.6
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
There is no native iOS or Android mobile app; mobile access is via web browser only.
Impact: This issue had a noticeable impact on the score.
Square Fitness POS System is a comprehensive tool designed specifically for managing gym and fitness businesses. Its robust features cater to the unique needs of the industry, enabling seamless scheduling, payment processing, membership management, and comprehensive reporting.
Square Fitness POS System is a comprehensive tool designed specifically for managing gym and fitness businesses. Its robust features cater to the unique needs of the industry, enabling seamless scheduling, payment processing, membership management, and comprehensive reporting.
SEAMLESS SCHEDULING
24/7 SUPPORT
Best for teams that are
Independent personal trainers and small studios on a budget
Mobile fitness businesses needing to accept payments anywhere
Startups wanting a free POS plan with no monthly subscription
Skip if
Large fitness clubs with complex membership tiers and payroll needs
Our analysis shows Square Fitness POS is a powerhouse for boutique studios that prioritize booking simplicity and payment reliability over complex coaching tools. Research indicates it offers one of the most intuitive interfaces in the market, drastically reducing staff training time. While it lacks the deep workout tracking of niche competitors, its seamless integration with ClassPass and robust POS hardware makes it an exceptional choice for class-based businesses.
Pros
Free plan for single location
Seamless POS hardware integration
Intuitive and easy-to-use interface
Native ClassPass integration
Automated SMS/email reminders included
Cons
No native workout/nutrition tracking
Waivers require separate contracts/apps
Limited gym access control support
Processing fees high for volume
Google Calendar sync limited on free plan
This score is backed by structured Google research and verified sources.
Overall Score
8.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Retail POS Software for Gyms. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex fitness business needs like class scheduling, membership management, and workout tracking.
What We Found
Square excels at appointment and class scheduling with integrated POS, but lacks specialized fitness coaching tools like workout loggers or nutrition tracking found in competitors.
Score Rationale
The score is high due to robust scheduling and payment features, but capped because it relies on third-party integrations for essential fitness-specific coaching tools.
Supporting Evidence
The platform lacks native workout tracking, exercise libraries, and nutrition planning features. Square Appointments does not offer online training, online memberships, or online workout plans. ... Square Appointment lacks an exercise library and a workout creator/logger.
— exercise.com
Square Appointments supports class booking, recurring class schedules, and waitlist management. Simplify class bookings with Square Appointments. ... Set a recurring class schedule. ... Take online bookings.
— squareup.com
Comprehensive reporting capabilities are outlined in the product's official documentation, supporting business insights for gym owners.
— squareup.com
Documented in official product documentation, the system includes features like scheduling, payment processing, and membership management tailored for gyms.
— squareup.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation, stability, user base size, and reliability of support services.
What We Found
As a major fintech player, Square offers immense stability and trust, with high app store ratings and a massive user base, though some users report support delays.
Score Rationale
Square's status as a public company with millions of users justifies a top-tier score, slightly reduced only by mixed reports on customer support responsiveness.
Supporting Evidence
Square is a widely recognized financial services company with transparent operations. Square Appointments is a straightforward scheduling and payment platform from the well-known financial services company, Square Inc.
— thesalonbusiness.com
Square Appointments holds a 4.9 out of 5 rating on the Apple App Store based on over 169,000 reviews. Apple App Store: 4.9 out of 5 (based on over 169,000 reviews)
— fitsmallbusiness.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive interfaces, ease of setup for staff, and a seamless booking experience for clients.
What We Found
Reviewers consistently praise the platform for its ease of use and 'ridiculously easy' interface compared to legacy fitness software, though some customization is limited.
Score Rationale
The score reflects the platform's best-in-class user interface and mobile app, which significantly reduces training time for staff compared to complex competitors.
Supporting Evidence
The mobile app allows staff to manage schedules and payments from their own devices. Streamline what you do and use Square Appointments from the palm of your hand with this portable, pocketable POS.
— squareup.com
Users describe the interface as simple and easy to use, often requiring no receptionist. The Appointments app is also ridiculously easy to use and has made running my business easier... it takes all of the reservation admin work out of staff hands
— squareup.com
The intuitive interface is highlighted in user guides, enhancing ease of use for gym staff.
— squareup.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, and the value provided relative to the cost for fitness businesses.
What We Found
Square offers a robust free plan for single locations and transparent flat-rate pricing for upgrades, but processing fees can become costly for high-volume businesses.
Score Rationale
The availability of a functional free plan anchors a strong score, but the transaction-fee model may offer lower value than capped-fee competitors for high-revenue gyms.
Supporting Evidence
Paid plans are transparently priced at $29/mo (Plus) and $69/mo (Premium) per location. Plus... $29/mo. per month per location. ... Premium... $69/mo. per month per location.
— squareup.com
Square offers a free plan for single locations with no monthly fee. Free. One-on-one appointment-scheduling tools designed to help you stay ahead. $0/mo. for a single location.
— squareup.com
Pricing model is transaction-based, as outlined on the official site, providing flexibility but may increase costs with high transaction volumes.
— squareup.com
8.8
Category 5: Booking & Class Management
What We Looked For
We examine the availability of third-party apps for waivers, marketing, and fitness-specific aggregators.
What We Found
Square has a strong marketplace including ClassPass and digital waiver apps, though it relies on these third parties for functionality that isn't native.
Score Rationale
The seamless integration with major platforms like ClassPass and various waiver providers boosts the score, despite the need to use add-ons for these features.
Supporting Evidence
Digital waivers are supported through integrations with third-party apps like Waiver Electronic. Connect your Square account with Waiver Electronic... Payment information will feed directly to your Square Dashboard.
— squareup.com
Square Appointments integrates directly with ClassPass to sync availability and avoid double bookings. Automatically sync your availability and your 1:1 service offerings to ClassPass ... Eliminate the risk of double bookings.
— classpass.com
Businesses can enforce cancellation policies and charge no-show fees. Protect your time and revenue with customizable no-show policies, fees, and prepayments.
— squareup.com
Square supports recurring class scheduling and waitlists to fill cancellation openings. Create demand with a waitlist that automatically fills cancellation openings. ... Schedule single sessions or recurring classes in just a few clicks.
— squareup.com
Listed in the company's integration directory, the system integrates with various third-party applications to enhance functionality.
— squareup.com
9.2
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
24/7 support availability is documented in the support section, ensuring assistance whenever needed.
— squareup.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Liability waivers cannot be seamlessly embedded as a checkbox during the online checkout process; businesses must use the 'Contracts' feature to send them separately or rely on third-party apps.
Impact: This issue caused a significant reduction in the score.
The system does not natively support gym access control (turnstiles/24-hour door access), requiring complex workarounds or lack of support for open-gym models.
Impact: This issue caused a significant reduction in the score.
Square lacks native fitness coaching features such as workout logging, exercise libraries, and nutrition tracking, which are standard in competitor platforms like Mindbody.
Impact: This issue resulted in a major score reduction.
The 'How We Choose' section for retail POS software for gyms outlines a comprehensive evaluation methodology focused on key factors such as features, pricing, customer reviews, and overall value. Specific considerations for this category include essential functionalities like membership management, payment processing, booking systems, and reporting tools, which are critical for gym operations. Rankings were determined by analyzing product specifications, customer feedback from various platforms, and comparative research to assess each solution's effectiveness and user satisfaction. The research methodology emphasizes a thorough examination of available data to ensure an objective and informed selection process.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
×
Score Breakdown
0.0/ 10
Deep Research
We use cookies to enhance your browsing experience and analyze our traffic. By continuing to use our website, you consent to our use of cookies.
Learn more
