Search Categories

CFML PROCESSING: {ts '2025-12-31 11:51:23'}

We review products independently. We may earn a commission if you buy through our links, at no extra cost to you. Learn more


Want to browse everything in this group? See our full Service Desk & Ticketing for IT Teams page.

Service Desk & Ticketing for IT Teams for Roofing Companies
Albert Richer

Navigating the Landscape of Service Desk & Ticketing Solutions for Roofing IT Teams: Insights and Trends When analyzing customer feedback across multiple platforms, market research indicates that the best service desk and ticketing solutions for roofing companies are often those that balance functionality with ease of use. While many teams overthink complex features, data suggests that straightforward interfaces often lead to increased productivity. Navigating the Landscape of Service Desk & Ticketing Solutions for Roofing IT Teams: Insights and Trends When analyzing customer feedback across multiple platforms, market research indicates that the best service desk and ticketing solutions for roofing companies are often those that balance functionality with ease of use.

Similar Categories
1
Expert Score
8.7 / 10
521
33
QUICK INVOICING
LEAD MASTER
QUICK INVOICING
LEAD MASTER

Why We Love It

Roof Chief is a game-changer for roofing companies. It's not just a CRM - it's a complete operational tool designed with the specific needs of roofers in mind. It simplifies tasks like lead tracking, estimate building, and job management, making these processes more efficient. Plus, it allows for easy payment collection, a feature that contractors will certainly appreciate. Its focus on the roofing industry makes it a highly relevant tool for these professionals.

Pros

  • Industry-specific features
  • Simplifies job management
  • Efficient lead tracking
  • Fast estimate building
  • Convenient payment collection

Cons

  • Limited customization
  • No free plan
  • May require some initial training

Enterprise pricing available

Roof Chief is a comprehensive CRM solution tailored specifically for the roofing industry. It streamlines business operations by allowing contractors to track leads, build estimates, manage jobs, and collect payments in one system. Its industry-specific features address the unique needs of roofing businesses, simplifying service desk and ticketing tasks.

Pros

  • Industry-specific features
  • Simplifies job management
  • Efficient lead tracking
  • Fast estimate building
  • Convenient payment collection

Cons

  • Limited customization
  • No free plan
  • May require some initial training
QUICK INVOICING
LEAD MASTER

Why We Love It

Roof Chief is a game-changer for roofing companies. It's not just a CRM - it's a complete operational tool designed with the specific needs of roofers in mind. It simplifies tasks like lead tracking, estimate building, and job management, making these processes more efficient. Plus, it allows for easy payment collection, a feature that contractors will certainly appreciate. Its focus on the roofing industry makes it a highly relevant tool for these professionals.

Pros

  • Industry-specific features
  • Simplifies job management
  • Efficient lead tracking
  • Fast estimate building
  • Convenient payment collection

Cons

  • Limited customization
  • No free plan
  • May require some initial training

Why We Love It

Roof Chief is a game-changer for roofing companies. It's not just a CRM - it's a complete operational tool designed with the specific needs of roofers in mind. It simplifies tasks like lead tracking, estimate building, and job management, making these processes more efficient. Plus, it allows for easy payment collection, a feature that contractors will certainly appreciate. Its focus on the roofing industry makes it a highly relevant tool for these professionals.

Enterprise pricing available

Roof Chief is a comprehensive CRM solution tailored specifically for the roofing industry. It streamlines business operations by allowing contractors to track leads, build estimates, manage jobs, and collect payments in one system. Its industry-specific features address the unique needs of roofing businesses, simplifying service desk and ticketing tasks.

2
Expert Score
8.4 / 10
532
96
TIME SAVER
24/7 SUPPORT
TIME SAVER
24/7 SUPPORT

Why We Love It

Service Fusion Roofing Software is a game changer for roofing contractors. It's tailored specifically for the industry, addressing key challenges like job management, time tracking, and customer service. The automation of tasks not only saves time, but also reduces errors, leading to better overall performance. The customer management feature keeps everything organized and makes sure no job is lost or forgotten. It's a comprehensive, one-stop solution for roofing contractors.

Pros

  • Job and time management
  • Automated tasks
  • Customer management
  • Industry-specific features
  • Efficient support

Cons

  • Requires training to fully utilize
  • Initial setup could be complex
  • Custom pricing might be higher

Custom pricing available upon request

Service Fusion Roofing Software is an integrated, all-in-one SaaS solution built specifically for roofing contractors. It streamlines tasks, automates processes, and enhances job management, addressing the unique needs of the industry such as time management, job tracking and customer service.

Pros

  • Job and time management
  • Automated tasks
  • Customer management
  • Industry-specific features
  • Efficient support

Cons

  • Requires training to fully utilize
  • Initial setup could be complex
  • Custom pricing might be higher
TIME SAVER
24/7 SUPPORT

Why We Love It

Service Fusion Roofing Software is a game changer for roofing contractors. It's tailored specifically for the industry, addressing key challenges like job management, time tracking, and customer service. The automation of tasks not only saves time, but also reduces errors, leading to better overall performance. The customer management feature keeps everything organized and makes sure no job is lost or forgotten. It's a comprehensive, one-stop solution for roofing contractors.

Pros

  • Job and time management
  • Automated tasks
  • Customer management
  • Industry-specific features
  • Efficient support

Cons

  • Requires training to fully utilize
  • Initial setup could be complex
  • Custom pricing might be higher

Why We Love It

Service Fusion Roofing Software is a game changer for roofing contractors. It's tailored specifically for the industry, addressing key challenges like job management, time tracking, and customer service. The automation of tasks not only saves time, but also reduces errors, leading to better overall performance. The customer management feature keeps everything organized and makes sure no job is lost or forgotten. It's a comprehensive, one-stop solution for roofing contractors.

Custom pricing available upon request

Service Fusion Roofing Software is an integrated, all-in-one SaaS solution built specifically for roofing contractors. It streamlines tasks, automates processes, and enhances job management, addressing the unique needs of the industry such as time management, job tracking and customer service.

3
Expert Score
7.9 / 10
693
78

Centerpoint Connect: Roofing CRM

Centerpoint Connect: Roofing CRM
View Website
Service ticket management pricing ranges from $99–$199, while time tracking and timesheets cost between $20 and $50.

Why We Love It

We love Centerpoint Connect because it's a game-changer for roofing companies. It's not just a regular CRM, but a specialized solution that understands the intricacies of the roofing industry. It offers features like service ticket management and time tracking that directly address the industry's needs. The support team is also known for their quick and effective responses, making it a reliable partner for businesses.

Pros

  • Tailored for roofing industry
  • Efficient service ticket management
  • Accurate time tracking and timesheets

Cons

  • Pricing might be high for smaller companies
  • Limited customization options

Service ticket management pricing ranges from $99–$199, while time tracking and timesheets cost between $20 and $50.

Centerpoint Connect is a specialized CRM software designed specifically for roofing companies. It streamlines service ticket management, time tracking, and timesheets, easing task organization and team coordination. The software addresses the unique need for efficient task tracking and client management in the roofing industry.

Pros

  • Tailored for roofing industry
  • Efficient service ticket management
  • Accurate time tracking and timesheets

Cons

  • Pricing might be high for smaller companies
  • Limited customization options

Why We Love It

We love Centerpoint Connect because it's a game-changer for roofing companies. It's not just a regular CRM, but a specialized solution that understands the intricacies of the roofing industry. It offers features like service ticket management and time tracking that directly address the industry's needs. The support team is also known for their quick and effective responses, making it a reliable partner for businesses.

Pros

  • Tailored for roofing industry
  • Efficient service ticket management
  • Accurate time tracking and timesheets

Cons

  • Pricing might be high for smaller companies
  • Limited customization options

Why We Love It

We love Centerpoint Connect because it's a game-changer for roofing companies. It's not just a regular CRM, but a specialized solution that understands the intricacies of the roofing industry. It offers features like service ticket management and time tracking that directly address the industry's needs. The support team is also known for their quick and effective responses, making it a reliable partner for businesses.

Service ticket management pricing ranges from $99–$199, while time tracking and timesheets cost between $20 and $50.

Centerpoint Connect is a specialized CRM software designed specifically for roofing companies. It streamlines service ticket management, time tracking, and timesheets, easing task organization and team coordination. The software addresses the unique need for efficient task tracking and client management in the roofing industry.

4
Expert Score
7.8 / 10
496
119

PriceTable for Roofing

PriceTable for Roofing
View Website
Enterprise pricing available

Why We Love It

PriceTable for Roofing Companies is a game-changer for the roofing industry. Its industry-specific features streamline the entire workflow, from quoting and scheduling to invoicing and payments. This SaaS solution also reduces the burden of administrative tasks, freeing up valuable time for roofing professionals to focus on their core tasks. The easy-to-use interface and 24/7 support make it a reliable tool for businesses of all sizes.

Pros

  • Industry-specific features
  • Automated invoicing and payments
  • Efficient scheduling
  • Easy-to-use interface
  • 24/7 support

Cons

  • Requires internet connection to use
  • May not integrate with all existing systems

Enterprise pricing available

PriceTable for Roofing Companies is an all-in-one solution designed specifically for the roofing industry. It simplifies quoting, scheduling, invoicing, and payments, reducing admin work and streamlining daily operations, ensuring a seamless workflow and efficient business management.

Pros

  • Industry-specific features
  • Automated invoicing and payments
  • Efficient scheduling
  • Easy-to-use interface
  • 24/7 support

Cons

  • Requires internet connection to use
  • May not integrate with all existing systems

Why We Love It

PriceTable for Roofing Companies is a game-changer for the roofing industry. Its industry-specific features streamline the entire workflow, from quoting and scheduling to invoicing and payments. This SaaS solution also reduces the burden of administrative tasks, freeing up valuable time for roofing professionals to focus on their core tasks. The easy-to-use interface and 24/7 support make it a reliable tool for businesses of all sizes.

Pros

  • Industry-specific features
  • Automated invoicing and payments
  • Efficient scheduling
  • Easy-to-use interface
  • 24/7 support

Cons

  • Requires internet connection to use
  • May not integrate with all existing systems

Why We Love It

PriceTable for Roofing Companies is a game-changer for the roofing industry. Its industry-specific features streamline the entire workflow, from quoting and scheduling to invoicing and payments. This SaaS solution also reduces the burden of administrative tasks, freeing up valuable time for roofing professionals to focus on their core tasks. The easy-to-use interface and 24/7 support make it a reliable tool for businesses of all sizes.

Enterprise pricing available

PriceTable for Roofing Companies is an all-in-one solution designed specifically for the roofing industry. It simplifies quoting, scheduling, invoicing, and payments, reducing admin work and streamlining daily operations, ensuring a seamless workflow and efficient business management.

5
Expert Score
7.8 / 10
549
134

Why We Love It

This SaaS solution is a standout for roofing companies because it addresses their unique needs in tracking, managing, and resolving service tickets and breakdown incidents. Its ability to provide insights through analytics helps these companies improve their processes, ensuring customer satisfaction and repeat business. Besides, its smooth integration with existing systems makes it a no-brainer for roofing professionals looking for a robust, industry-specific solution.

Pros

  • Specific to service and repair industries
  • Easy tracking of tickets and breakdowns
  • In-depth analytics for process improvement

Cons

  • Requires internet connection for cloud-based service
  • May have more features than smaller roofing companies need

Enterprise pricing available

With roofing companies often dealing with a multitude of service requests, complaints, and breakdowns, this Incident Management Helpdesk software from Asset Infinity is designed to streamline the process. It specializes in tracking all incidents and tickets, ensuring efficient resolution, and providing analytical insights for continuous improvement.

Pros

  • Specific to service and repair industries
  • Easy tracking of tickets and breakdowns
  • In-depth analytics for process improvement

Cons

  • Requires internet connection for cloud-based service
  • May have more features than smaller roofing companies need

Why We Love It

This SaaS solution is a standout for roofing companies because it addresses their unique needs in tracking, managing, and resolving service tickets and breakdown incidents. Its ability to provide insights through analytics helps these companies improve their processes, ensuring customer satisfaction and repeat business. Besides, its smooth integration with existing systems makes it a no-brainer for roofing professionals looking for a robust, industry-specific solution.

Pros

  • Specific to service and repair industries
  • Easy tracking of tickets and breakdowns
  • In-depth analytics for process improvement

Cons

  • Requires internet connection for cloud-based service
  • May have more features than smaller roofing companies need

Why We Love It

This SaaS solution is a standout for roofing companies because it addresses their unique needs in tracking, managing, and resolving service tickets and breakdown incidents. Its ability to provide insights through analytics helps these companies improve their processes, ensuring customer satisfaction and repeat business. Besides, its smooth integration with existing systems makes it a no-brainer for roofing professionals looking for a robust, industry-specific solution.

Enterprise pricing available

With roofing companies often dealing with a multitude of service requests, complaints, and breakdowns, this Incident Management Helpdesk software from Asset Infinity is designed to streamline the process. It specializes in tracking all incidents and tickets, ensuring efficient resolution, and providing analytical insights for continuous improvement.

6
Expert Score
7.4 / 10
586
141
SECURE SHIELD
REAL-TIME REPORTING

SolarWinds IT Ticketing

SolarWinds IT Ticketing
View Website
Free trial available, pricing starts at $19/agent/month
SECURE SHIELD
REAL-TIME REPORTING

Why We Love It

SolarWinds IT Ticketing software is a boon for IT teams in roofing companies. Its AI-powered system simplifies ticket management, ensuring no issue slips through the cracks. With mobile access, on-site workers can report issues directly from the field, reducing downtime. Its powerful analytics provide insights into recurring problems, helping prevent future issues. Despite not being roofing-specific, its versatility makes it a powerful tool for any roofing company's IT department.

Pros

  • AI-powered ticketing system
  • Robust reporting capabilities
  • Easy integration with existing systems
  • Mobile access for on-site workers

Cons

  • Not roofing industry-specific
  • Additional features at extra cost
  • May require some technical expertise

Free trial available, pricing starts at $19/agent/month

SolarWinds Service Desk is tailored for roofing companies' IT teams, leveraging AI to streamline ticket management and automation. Its robust features address industry-specific issues, such as tracking and resolving IT issues in diverse and potentially challenging environments.

Pros

  • AI-powered ticketing system
  • Robust reporting capabilities
  • Easy integration with existing systems
  • Mobile access for on-site workers

Cons

  • Not roofing industry-specific
  • Additional features at extra cost
  • May require some technical expertise
SECURE SHIELD
REAL-TIME REPORTING

Why We Love It

SolarWinds IT Ticketing software is a boon for IT teams in roofing companies. Its AI-powered system simplifies ticket management, ensuring no issue slips through the cracks. With mobile access, on-site workers can report issues directly from the field, reducing downtime. Its powerful analytics provide insights into recurring problems, helping prevent future issues. Despite not being roofing-specific, its versatility makes it a powerful tool for any roofing company's IT department.

Pros

  • AI-powered ticketing system
  • Robust reporting capabilities
  • Easy integration with existing systems
  • Mobile access for on-site workers

Cons

  • Not roofing industry-specific
  • Additional features at extra cost
  • May require some technical expertise

Why We Love It

SolarWinds IT Ticketing software is a boon for IT teams in roofing companies. Its AI-powered system simplifies ticket management, ensuring no issue slips through the cracks. With mobile access, on-site workers can report issues directly from the field, reducing downtime. Its powerful analytics provide insights into recurring problems, helping prevent future issues. Despite not being roofing-specific, its versatility makes it a powerful tool for any roofing company's IT department.

Free trial available, pricing starts at $19/agent/month

SolarWinds Service Desk is tailored for roofing companies' IT teams, leveraging AI to streamline ticket management and automation. Its robust features address industry-specific issues, such as tracking and resolving IT issues in diverse and potentially challenging environments.

7
Expert Score
7.3 / 10
452
156

Why We Love It

ClearStory's solution for roofing contractors is a game-changer for the industry. The ability to automatically log tickets, include time-stamped photos, and allow team-wide editing and reviewing of these tickets is a testament to the software's commitment to fluid communication and efficient project management. It practically eliminates the need for time-consuming manual tracking, and it's this commitment to convenience and efficiency that makes this software so loved within the industry.

Pros

  • Industry-specific features
  • Real-time data tracking
  • Enhanced communication and coordination
  • User-friendly interface
  • Comprehensive ticket management

Cons

  • Pricing not transparent
  • Dependent on internet availability
  • May require some training for optimal use

Custom pricing available upon request

ClearStory's solution specifically caters to roofing contractors, leveraging real-time data and images to streamline communication and project management. It enhances efficiency by automatically logging tickets, including time-stamped photos, that are accessible to the entire team, thereby addressing the industry's need for seamless coordination and quick issue resolution.

Pros

  • Industry-specific features
  • Real-time data tracking
  • Enhanced communication and coordination
  • User-friendly interface
  • Comprehensive ticket management

Cons

  • Pricing not transparent
  • Dependent on internet availability
  • May require some training for optimal use

Why We Love It

ClearStory's solution for roofing contractors is a game-changer for the industry. The ability to automatically log tickets, include time-stamped photos, and allow team-wide editing and reviewing of these tickets is a testament to the software's commitment to fluid communication and efficient project management. It practically eliminates the need for time-consuming manual tracking, and it's this commitment to convenience and efficiency that makes this software so loved within the industry.

Pros

  • Industry-specific features
  • Real-time data tracking
  • Enhanced communication and coordination
  • User-friendly interface
  • Comprehensive ticket management

Cons

  • Pricing not transparent
  • Dependent on internet availability
  • May require some training for optimal use

Why We Love It

ClearStory's solution for roofing contractors is a game-changer for the industry. The ability to automatically log tickets, include time-stamped photos, and allow team-wide editing and reviewing of these tickets is a testament to the software's commitment to fluid communication and efficient project management. It practically eliminates the need for time-consuming manual tracking, and it's this commitment to convenience and efficiency that makes this software so loved within the industry.

Custom pricing available upon request

ClearStory's solution specifically caters to roofing contractors, leveraging real-time data and images to streamline communication and project management. It enhances efficiency by automatically logging tickets, including time-stamped photos, that are accessible to the entire team, thereby addressing the industry's need for seamless coordination and quick issue resolution.

8
Expert Score
7.3 / 10
724
104
JOB TRACKER

ProProfs AI-Powered Help Desk

ProProfs AI-Powered Help Desk
View Website
Free 15-day trial available, Pricing starts at $15/agent/month
JOB TRACKER

Why We Love It

ProProfs Help Desk is a game-changer for roofing companies. Its AI-powered ticketing system helps firms handle customer issues swiftly, improving client satisfaction. The dedicated chat support allows for real-time communication with customers. Moreover, the knowledge base tool enables customers to find solutions to common problems, reducing the burden on service desks. Overall, it's a comprehensive solution that enhances customer support and drives efficiency in the roofing industry.

Pros

  • AI-powered ticketing system
  • Dedicated chat support
  • Knowledge base for self-service support
  • In-built survey tool

Cons

  • Requires Internet connectivity
  • Possible over-dependency on AI

Free 15-day trial available, Pricing starts at $15/agent/month

ProProfs Help Desk is a comprehensive support and ticketing solution designed specifically for roofing companies. It centralizes all customer issues, streamlines communication, and uses AI to accelerate resolution times. Its features like chat and a knowledge base tool are tailored to manage customer queries effectively and efficiently in the roofing industry.

Pros

  • AI-powered ticketing system
  • Dedicated chat support
  • Knowledge base for self-service support
  • In-built survey tool

Cons

  • Requires Internet connectivity
  • Possible over-dependency on AI
JOB TRACKER

Why We Love It

ProProfs Help Desk is a game-changer for roofing companies. Its AI-powered ticketing system helps firms handle customer issues swiftly, improving client satisfaction. The dedicated chat support allows for real-time communication with customers. Moreover, the knowledge base tool enables customers to find solutions to common problems, reducing the burden on service desks. Overall, it's a comprehensive solution that enhances customer support and drives efficiency in the roofing industry.

Pros

  • AI-powered ticketing system
  • Dedicated chat support
  • Knowledge base for self-service support
  • In-built survey tool

Cons

  • Requires Internet connectivity
  • Possible over-dependency on AI

Why We Love It

ProProfs Help Desk is a game-changer for roofing companies. Its AI-powered ticketing system helps firms handle customer issues swiftly, improving client satisfaction. The dedicated chat support allows for real-time communication with customers. Moreover, the knowledge base tool enables customers to find solutions to common problems, reducing the burden on service desks. Overall, it's a comprehensive solution that enhances customer support and drives efficiency in the roofing industry.

Free 15-day trial available, Pricing starts at $15/agent/month

ProProfs Help Desk is a comprehensive support and ticketing solution designed specifically for roofing companies. It centralizes all customer issues, streamlines communication, and uses AI to accelerate resolution times. Its features like chat and a knowledge base tool are tailored to manage customer queries effectively and efficiently in the roofing industry.

9
Expert Score
7.2 / 10
486
30

Why We Love It

Zuper Roofing Software is an industry-specific tool that understands the unique challenges and demands of the roofing industry. It provides a comprehensive solution that manages all aspects of a roofing business, right from lead generation to payments, in one place. This not only simplifies operations but also enhances efficiency and productivity, making it a much-loved solution among industry professionals.

Pros

  • Industry-specific features
  • Comprehensive all-in-one solution
  • Streamlines operations
  • Enhances efficiency and productivity

Cons

  • Custom pricing may be expensive
  • May require training for optimal use
  • Requires internet connection

Custom pricing available upon request

Zuper Roofing Software is a comprehensive solution specifically designed for the roofing industry. It streamlines all aspects of business operations, from lead generation to payments, making it an indispensable tool for roofing companies looking to enhance efficiency and productivity.

Pros

  • Industry-specific features
  • Comprehensive all-in-one solution
  • Streamlines operations
  • Enhances efficiency and productivity

Cons

  • Custom pricing may be expensive
  • May require training for optimal use
  • Requires internet connection

Why We Love It

Zuper Roofing Software is an industry-specific tool that understands the unique challenges and demands of the roofing industry. It provides a comprehensive solution that manages all aspects of a roofing business, right from lead generation to payments, in one place. This not only simplifies operations but also enhances efficiency and productivity, making it a much-loved solution among industry professionals.

Pros

  • Industry-specific features
  • Comprehensive all-in-one solution
  • Streamlines operations
  • Enhances efficiency and productivity

Cons

  • Custom pricing may be expensive
  • May require training for optimal use
  • Requires internet connection

Why We Love It

Zuper Roofing Software is an industry-specific tool that understands the unique challenges and demands of the roofing industry. It provides a comprehensive solution that manages all aspects of a roofing business, right from lead generation to payments, in one place. This not only simplifies operations but also enhances efficiency and productivity, making it a much-loved solution among industry professionals.

Custom pricing available upon request

Zuper Roofing Software is a comprehensive solution specifically designed for the roofing industry. It streamlines all aspects of business operations, from lead generation to payments, making it an indispensable tool for roofing companies looking to enhance efficiency and productivity.

10
Expert Score
6.8 / 10
691
83
ROOFING READY
CUSTOMER FOCUSED

Jett BT IT Services

Jett BT IT Services
View Website
Custom pricing model based on specific needs
ROOFING READY
CUSTOMER FOCUSED

Why We Love It

Jett BT IT Services is a unique blend of IT solutions specifically designed for roofing companies. Their understanding of the unique needs of the industry, from handling customer communications to managing complex projects, makes them an ideal choice. What makes them stand out is their focus on cybersecurity, which is crucial in the digital age, protecting sensitive project information and customer data.

Pros

  • Industry-specific solutions
  • Optimized operations
  • Improved customer interactions
  • Cyber security
  • 24/7 support

Cons

  • Pricing not transparent on website
  • May not cover non-IT related issues

Custom pricing model based on specific needs

Jett BT delivers tailored IT services specifically for roofing companies. Their service helps streamline operations, enhance customer relations, and safeguards businesses from cyber threats, which are highly integral to the roofing industry with its emphasis on project management, customer service, and secure transactions.

Pros

  • Industry-specific solutions
  • Optimized operations
  • Improved customer interactions
  • Cyber security
  • 24/7 support

Cons

  • Pricing not transparent on website
  • May not cover non-IT related issues
ROOFING READY
CUSTOMER FOCUSED

Why We Love It

Jett BT IT Services is a unique blend of IT solutions specifically designed for roofing companies. Their understanding of the unique needs of the industry, from handling customer communications to managing complex projects, makes them an ideal choice. What makes them stand out is their focus on cybersecurity, which is crucial in the digital age, protecting sensitive project information and customer data.

Pros

  • Industry-specific solutions
  • Optimized operations
  • Improved customer interactions
  • Cyber security
  • 24/7 support

Cons

  • Pricing not transparent on website
  • May not cover non-IT related issues

Why We Love It

Jett BT IT Services is a unique blend of IT solutions specifically designed for roofing companies. Their understanding of the unique needs of the industry, from handling customer communications to managing complex projects, makes them an ideal choice. What makes them stand out is their focus on cybersecurity, which is crucial in the digital age, protecting sensitive project information and customer data.

Custom pricing model based on specific needs

Jett BT delivers tailored IT services specifically for roofing companies. Their service helps streamline operations, enhance customer relations, and safeguards businesses from cyber threats, which are highly integral to the roofing industry with its emphasis on project management, customer service, and secure transactions.

11
Expert Score
6.7 / 10
563
29

Why We Love It

ServiceTitan's roofing software solution stands out for its attentiveness to the specific needs of roofing companies. It offers a centralized platform that merges all essential tasks, including estimation, job pricing, and project management, eliminating the need for multiple software and improving efficiency. Its robust CRM allows for exceptional customer relationship management. Additionally, the real-time reporting feature ensures up-to-date data, aiding in informed decision-making. This specific focus on the roofing industry makes it an indispensable tool for professionals in this field.

Pros

  • Specialized for roofing industry
  • Centralized project management
  • Efficient workflow optimization
  • Robust customer relationship management (CRM)
  • Real-time reporting

Cons

  • Might be complex for beginners
  • Limited customization options

Enterprise pricing available

ServiceTitan is a comprehensive SaaS solution tailored for roofing companies. This software centralizes all vital business operations—from estimating to job pricing, allowing professionals to streamline their workflow, boost productivity, and increase profitability. Its industry-specific features significantly address the unique needs and challenges faced by roofing companies.

Pros

  • Specialized for roofing industry
  • Centralized project management
  • Efficient workflow optimization
  • Robust customer relationship management (CRM)
  • Real-time reporting

Cons

  • Might be complex for beginners
  • Limited customization options

Why We Love It

ServiceTitan's roofing software solution stands out for its attentiveness to the specific needs of roofing companies. It offers a centralized platform that merges all essential tasks, including estimation, job pricing, and project management, eliminating the need for multiple software and improving efficiency. Its robust CRM allows for exceptional customer relationship management. Additionally, the real-time reporting feature ensures up-to-date data, aiding in informed decision-making. This specific focus on the roofing industry makes it an indispensable tool for professionals in this field.

Pros

  • Specialized for roofing industry
  • Centralized project management
  • Efficient workflow optimization
  • Robust customer relationship management (CRM)
  • Real-time reporting

Cons

  • Might be complex for beginners
  • Limited customization options

Why We Love It

ServiceTitan's roofing software solution stands out for its attentiveness to the specific needs of roofing companies. It offers a centralized platform that merges all essential tasks, including estimation, job pricing, and project management, eliminating the need for multiple software and improving efficiency. Its robust CRM allows for exceptional customer relationship management. Additionally, the real-time reporting feature ensures up-to-date data, aiding in informed decision-making. This specific focus on the roofing industry makes it an indispensable tool for professionals in this field.

Enterprise pricing available

ServiceTitan is a comprehensive SaaS solution tailored for roofing companies. This software centralizes all vital business operations—from estimating to job pricing, allowing professionals to streamline their workflow, boost productivity, and increase profitability. Its industry-specific features significantly address the unique needs and challenges faced by roofing companies.

12
Expert Score
6.7 / 10
595
140
EFFORTLESS SCHEDULING
EFFORTLESS SCHEDULING

Why We Love It

The AI Receptionist for Roofing Companies is a game-changer in the roofing industry. This software takes over mundane tasks like scheduling and follow-ups, allowing roofing professionals to focus on their core tasks. Its ability to provide 24/7 support ensures customer needs are addressed promptly, enhancing customer satisfaction. The fact that it's specifically made for the roofing industry means it understands and caters for the unique challenges this industry faces.

Pros

  • 24/7 customer support
  • Automated appointment scheduling
  • Efficient customer follow-up
  • Saves time and costs
  • Tailored for roofing industry

Cons

  • Requires initial setup
  • Dependent on internet connection
  • May require adaptation time

Enterprise pricing available

AI Receptionist for Roofing Companies is a revolutionary SaaS solution tailored to streamline customer service operations in the roofing industry. It uses advanced AI to handle calls, schedule appointments, and provide 24/7 support, addressing the industry's need for efficient customer service and follow-up processes.

Pros

  • 24/7 customer support
  • Automated appointment scheduling
  • Efficient customer follow-up
  • Saves time and costs
  • Tailored for roofing industry

Cons

  • Requires initial setup
  • Dependent on internet connection
  • May require adaptation time
EFFORTLESS SCHEDULING

Why We Love It

The AI Receptionist for Roofing Companies is a game-changer in the roofing industry. This software takes over mundane tasks like scheduling and follow-ups, allowing roofing professionals to focus on their core tasks. Its ability to provide 24/7 support ensures customer needs are addressed promptly, enhancing customer satisfaction. The fact that it's specifically made for the roofing industry means it understands and caters for the unique challenges this industry faces.

Pros

  • 24/7 customer support
  • Automated appointment scheduling
  • Efficient customer follow-up
  • Saves time and costs
  • Tailored for roofing industry

Cons

  • Requires initial setup
  • Dependent on internet connection
  • May require adaptation time

Why We Love It

The AI Receptionist for Roofing Companies is a game-changer in the roofing industry. This software takes over mundane tasks like scheduling and follow-ups, allowing roofing professionals to focus on their core tasks. Its ability to provide 24/7 support ensures customer needs are addressed promptly, enhancing customer satisfaction. The fact that it's specifically made for the roofing industry means it understands and caters for the unique challenges this industry faces.

Enterprise pricing available

AI Receptionist for Roofing Companies is a revolutionary SaaS solution tailored to streamline customer service operations in the roofing industry. It uses advanced AI to handle calls, schedule appointments, and provide 24/7 support, addressing the industry's need for efficient customer service and follow-up processes.

13
Expert Score
6.6 / 10
461
28

HelpDesk Ticketing System

HelpDesk Ticketing System
View Website
Free trial available, Enterprise pricing available

Why We Love It

We love HelpDesk because of its specific focus on the needs of roofing companies. It understands that these businesses have unique communication and ticketing needs, with client queries ranging from scheduling to materials and repairs. HelpDesk simplifies this by providing a centralized platform to handle all these requests efficiently. It's a game-changer for roofing professionals looking to improve their customer service and project management.

Pros

  • Tailored for roofing industry
  • Centralized communication
  • Efficient issue tracking
  • Easy to use
  • 24/7 support

Cons

  • Requires internet connection
  • May require some training
  • Limited customization

Free trial available, Enterprise pricing available

HelpDesk is a robust, industry-specific ticketing software for roofing companies, designed to streamline customer communication and service requests. It centralizes all customer interactions, making it easier to track, manage, and resolve issues promptly, improving customer satisfaction and project efficiency.

Pros

  • Tailored for roofing industry
  • Centralized communication
  • Efficient issue tracking
  • Easy to use
  • 24/7 support

Cons

  • Requires internet connection
  • May require some training
  • Limited customization

Why We Love It

We love HelpDesk because of its specific focus on the needs of roofing companies. It understands that these businesses have unique communication and ticketing needs, with client queries ranging from scheduling to materials and repairs. HelpDesk simplifies this by providing a centralized platform to handle all these requests efficiently. It's a game-changer for roofing professionals looking to improve their customer service and project management.

Pros

  • Tailored for roofing industry
  • Centralized communication
  • Efficient issue tracking
  • Easy to use
  • 24/7 support

Cons

  • Requires internet connection
  • May require some training
  • Limited customization

Why We Love It

We love HelpDesk because of its specific focus on the needs of roofing companies. It understands that these businesses have unique communication and ticketing needs, with client queries ranging from scheduling to materials and repairs. HelpDesk simplifies this by providing a centralized platform to handle all these requests efficiently. It's a game-changer for roofing professionals looking to improve their customer service and project management.

Free trial available, Enterprise pricing available

HelpDesk is a robust, industry-specific ticketing software for roofing companies, designed to streamline customer communication and service requests. It centralizes all customer interactions, making it easier to track, manage, and resolve issues promptly, improving customer satisfaction and project efficiency.

14
Expert Score
6.6 / 10
549
129
AI ENHANCED
BUDGET FRIENDLY

Jobber Roofing Contractor Software

Jobber Roofing Contractor Software
View Website
Free trial available, Pricing starts at $39/month
AI ENHANCED
BUDGET FRIENDLY

Why We Love It

Jobber's dedication to the roofing industry is evident in their software solution. It's specifically designed to simplify the job of contractors by managing estimates, invoices, and payments in one place. Its user-friendly interface and robust customer support make it a favorite among industry professionals. The free trial option allows companies to test the waters before committing, making it an easy choice for many roofing contractors.

Pros

  • Roofing-specific features
  • Streamlined invoicing and payment processing
  • Excellent customer support
  • Free trial period

Cons

  • Limited customization options
  • May require some training to fully utilize

Free trial available, Pricing starts at $39/month

Jobber's roofing contractor software is a powerful service desk and ticketing tool specifically designed for roofing companies. It caters to the industry's unique needs, helping contractors streamline operations, send estimates, invoice clients, and manage payments seamlessly.

Pros

  • Roofing-specific features
  • Streamlined invoicing and payment processing
  • Excellent customer support
  • Free trial period

Cons

  • Limited customization options
  • May require some training to fully utilize
AI ENHANCED
BUDGET FRIENDLY

Why We Love It

Jobber's dedication to the roofing industry is evident in their software solution. It's specifically designed to simplify the job of contractors by managing estimates, invoices, and payments in one place. Its user-friendly interface and robust customer support make it a favorite among industry professionals. The free trial option allows companies to test the waters before committing, making it an easy choice for many roofing contractors.

Pros

  • Roofing-specific features
  • Streamlined invoicing and payment processing
  • Excellent customer support
  • Free trial period

Cons

  • Limited customization options
  • May require some training to fully utilize

Why We Love It

Jobber's dedication to the roofing industry is evident in their software solution. It's specifically designed to simplify the job of contractors by managing estimates, invoices, and payments in one place. Its user-friendly interface and robust customer support make it a favorite among industry professionals. The free trial option allows companies to test the waters before committing, making it an easy choice for many roofing contractors.

Free trial available, Pricing starts at $39/month

Jobber's roofing contractor software is a powerful service desk and ticketing tool specifically designed for roofing companies. It caters to the industry's unique needs, helping contractors streamline operations, send estimates, invoice clients, and manage payments seamlessly.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Roof Chief - Roofing CRM & Estimating Software
Yes No Contact for trial No No Email/Ticket only Not specified Limited integrations No Enterprise pricing available
2Service Fusion Roofing Software
Yes No Contact for trial Yes Yes Yes Not specified QuickBooks, Zapier, Google Calendar No Custom pricing available upon request
3Centerpoint Connect: Roofing CRM
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No $99–$199 for service ticket management
4PriceTable for Roofing
No No Contact for trial No No Email/Ticket only Not specified Limited integrations No Enterprise pricing available
5SolarWinds IT Ticketing
Yes No Yes - 30 days Yes Yes Yes SOC 2 Slack, Microsoft 365, Google Workspace Yes $19/agent/month
6ProProfs AI-Powered Help Desk
Yes No Yes - 15 days Yes No Yes Not specified Slack, Salesforce, Google Workspace No $15/agent/month
7Jett BT IT Services
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Custom pricing model based on specific needs
8ServiceTitan Roofing Software
Yes No Contact for trial Yes Yes Yes SOC 2 QuickBooks, Google Calendar, Zapier Yes Enterprise pricing available
9AI Receptionist for Roofers
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Enterprise pricing available
10Jobber Roofing Contractor Software
Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Zapier, Stripe No $39/month
1

Roof Chief - Roofing CRM & Estimating Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
No
Starting Price
Enterprise pricing available
2

Service Fusion Roofing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Zapier, Google Calendar
Supports SSO
No
Starting Price
Custom pricing available upon request
3

Centerpoint Connect: Roofing CRM

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
$99–$199 for service ticket management
4

PriceTable for Roofing

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
No
Starting Price
Enterprise pricing available
5

SolarWinds IT Ticketing

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
$19/agent/month
6

ProProfs AI-Powered Help Desk

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 15 days
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Salesforce, Google Workspace
Supports SSO
No
Starting Price
$15/agent/month
7

Jett BT IT Services

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Custom pricing model based on specific needs
8

ServiceTitan Roofing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
QuickBooks, Google Calendar, Zapier
Supports SSO
Yes
Starting Price
Enterprise pricing available
9

AI Receptionist for Roofers

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Enterprise pricing available
10

Jobber Roofing Contractor Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Zapier, Stripe
Supports SSO
No
Starting Price
$39/month

Similar Categories

How We Rank Products

How We Evaluate Products

Our Evaluation Process

In evaluating service desk and ticketing solutions for IT teams within roofing companies, the selection process focused on key factors such as software specifications, feature sets, customer reviews, and overall ratings. Critical considerations specific to this category included the ability to manage service requests efficiently, integration capabilities with existing roofing operations, and user-friendliness, which are essential for optimizing workforce productivity. The rankings were determined by analyzing comprehensive data from customer feedback, feature comparisons, and evaluating the price-to-value ratio, ensuring that each product was assessed based on its relevance and effectiveness in the roofing industry context.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Service Desk & Ticketing for IT Teams for Roofing Companies

What makes a service desk & ticketing for it teams for roofing companies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your service desk & ticketing for it teams for roofing companies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of service desk & ticketing for it teams for roofing companies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

×

Score Breakdown

0.0 / 10
Excellent

What This Award Means