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Top Helpdesk Ticketing Software for Roofing Companies 2025: 12 Products Analyzed

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

Find every related tool inside our main Helpdesk Ticketing Software category.

Helpdesk Ticketing Software for Roofing Companies
Albert Richer

Navigating the Top Helpdesk Ticketing Software for Roofing Companies: Insights from Customer Feedback and Expert Analysis When it comes to selecting the right helpdesk ticketing software for roofing companies, it’s clear that some features truly stand out. Market research shows that many consumers prioritize user-friendly interfaces and integration capabilities. Navigating the Top Helpdesk Ticketing Software for Roofing Companies: Insights from Customer Feedback and Expert Analysis When it comes to selecting the right helpdesk ticketing software for roofing companies, it’s clear that some features truly stand out. Market research shows that many consumers prioritize user-friendly interfaces and integration capabilities.

Similar Categories
1
Expert Score
9.8 / 10
721
29
REAL-TIME UPDATES
1
AccuLynx Roofing CRM
9.8

AccuLynx Roofing CRM

AccuLynx Roofing CRM
View Website
Custom pricing based on business needs
REAL-TIME UPDATES

Why We Love It

AccuLynx is a game-changer for the roofing industry. Its focus on roofing-specific needs makes it a powerful tool for business management and growth. With features like job scheduling, material ordering, and a unified communication platform, it effectively addresses the unique challenges faced by roofing companies. Plus, its real-time updates keep everyone in the loop, from the office to the field, reducing errors and improving efficiency.

Pros

  • All-in-one platform
  • Roofing-specific features
  • Real-time communication
  • Enhanced job scheduling
  • Integrated material ordering

Cons

  • Custom pricing might be high for small businesses
  • Potential learning curve for less tech-savvy users
  • Dependent on Internet connection

Custom pricing based on business needs

AccuLynx is a specialized CRM software for roofing companies designed to streamline workflow, improve communication, and enhance productivity. It integrates all aspects of a roofing business, from field operations to office management, offering industry-specific features like job scheduling, material ordering, and real-time updates.

Pros

  • All-in-one platform
  • Roofing-specific features
  • Real-time communication
  • Enhanced job scheduling
  • Integrated material ordering

Cons

  • Custom pricing might be high for small businesses
  • Potential learning curve for less tech-savvy users
  • Dependent on Internet connection
REAL-TIME UPDATES

Why We Love It

AccuLynx is a game-changer for the roofing industry. Its focus on roofing-specific needs makes it a powerful tool for business management and growth. With features like job scheduling, material ordering, and a unified communication platform, it effectively addresses the unique challenges faced by roofing companies. Plus, its real-time updates keep everyone in the loop, from the office to the field, reducing errors and improving efficiency.

Pros

  • All-in-one platform
  • Roofing-specific features
  • Real-time communication
  • Enhanced job scheduling
  • Integrated material ordering

Cons

  • Custom pricing might be high for small businesses
  • Potential learning curve for less tech-savvy users
  • Dependent on Internet connection

Why We Love It

AccuLynx is a game-changer for the roofing industry. Its focus on roofing-specific needs makes it a powerful tool for business management and growth. With features like job scheduling, material ordering, and a unified communication platform, it effectively addresses the unique challenges faced by roofing companies. Plus, its real-time updates keep everyone in the loop, from the office to the field, reducing errors and improving efficiency.

Custom pricing based on business needs

AccuLynx is a specialized CRM software for roofing companies designed to streamline workflow, improve communication, and enhance productivity. It integrates all aspects of a roofing business, from field operations to office management, offering industry-specific features like job scheduling, material ordering, and real-time updates.

2
Expert Score
9.7 / 10
741
152
ENHANCED JOB SCHEDULING
ROBUST CRM INTEGRATION
2
JobNimbus Roofing Software
9.7

JobNimbus Roofing Software

JobNimbus Roofing Software
View Website
Free 14-day trial available, Pricing begins at $25/month/user
ENHANCED JOB SCHEDULING
ROBUST CRM INTEGRATION

Why We Love It

JobNimbus is a game-changer for roofing professionals. Its industry-specific features, such as streamlined bidding and a robust CRM, are designed with the unique challenges and needs of roofing companies in mind. The helpdesk ticketing software enhances customer support, leading to improved customer satisfaction. The software is not just a tool, but a partner in growth, helping businesses sell more, collect payments swiftly, and expand in a challenging industry.

Pros

  • Roofing industry-specific features
  • Helpdesk ticketing software
  • Efficient CRM
  • Streamlined bidding
  • Facilitates payment collection

Cons

  • Additional cost for extra users
  • Limited customization options
  • Learning curve for beginners

Free 14-day trial available, Pricing begins at $25/month/user

JobNimbus is a state-of-the-art SaaS solution designed specifically for the roofing industry. It streamlines bidding processes, increases job-winning rates, facilitates payment collection, and fosters business growth. Its helpdesk ticketing software provides exceptional customer support and is tailored to meet the unique needs of roofing companies.

Pros

  • Roofing industry-specific features
  • Helpdesk ticketing software
  • Efficient CRM
  • Streamlined bidding
  • Facilitates payment collection

Cons

  • Additional cost for extra users
  • Limited customization options
  • Learning curve for beginners
ENHANCED JOB SCHEDULING
ROBUST CRM INTEGRATION

Why We Love It

JobNimbus is a game-changer for roofing professionals. Its industry-specific features, such as streamlined bidding and a robust CRM, are designed with the unique challenges and needs of roofing companies in mind. The helpdesk ticketing software enhances customer support, leading to improved customer satisfaction. The software is not just a tool, but a partner in growth, helping businesses sell more, collect payments swiftly, and expand in a challenging industry.

Pros

  • Roofing industry-specific features
  • Helpdesk ticketing software
  • Efficient CRM
  • Streamlined bidding
  • Facilitates payment collection

Cons

  • Additional cost for extra users
  • Limited customization options
  • Learning curve for beginners

Why We Love It

JobNimbus is a game-changer for roofing professionals. Its industry-specific features, such as streamlined bidding and a robust CRM, are designed with the unique challenges and needs of roofing companies in mind. The helpdesk ticketing software enhances customer support, leading to improved customer satisfaction. The software is not just a tool, but a partner in growth, helping businesses sell more, collect payments swiftly, and expand in a challenging industry.

Free 14-day trial available, Pricing begins at $25/month/user

JobNimbus is a state-of-the-art SaaS solution designed specifically for the roofing industry. It streamlines bidding processes, increases job-winning rates, facilitates payment collection, and fosters business growth. Its helpdesk ticketing software provides exceptional customer support and is tailored to meet the unique needs of roofing companies.

3
Expert Score
9.6 / 10
574
45
EASY MOBILE ACCESS
BOOSTS CREW PRODUCTIVITY
3
ServiceTitan Roofing Software
9.6

ServiceTitan Roofing Software

ServiceTitan Roofing Software
View Website
EASY MOBILE ACCESS
BOOSTS CREW PRODUCTIVITY

Why We Love It

ServiceTitan's roofing software stands out for its industry-specific focus. It comprehends the challenges faced by roofing professionals and provides solutions that directly address them. From efficient project management to enhancing crew productivity and improving customer relations, it covers all essential aspects. Its easy-to-use mobile application allows roofing professionals to manage their operations on-the-go, making it a much-loved tool in the industry.

Pros

  • Tailored for roofing companies
  • Boosts crew productivity
  • Improves customer relations
  • Comprehensive project management
  • Easy-to-use mobile application

Cons

  • Potential learning curve
  • Pricing may not suit smaller businesses

Customized pricing available upon request

ServiceTitan's roofing contractor software and CRM offers a comprehensive solution for roofing companies to manage their business operations. This SaaS solution streamlines project management, enhances crew productivity, and improves customer relations, addressing the key needs of the industry.

Pros

  • Tailored for roofing companies
  • Boosts crew productivity
  • Improves customer relations
  • Comprehensive project management
  • Easy-to-use mobile application

Cons

  • Potential learning curve
  • Pricing may not suit smaller businesses
EASY MOBILE ACCESS
BOOSTS CREW PRODUCTIVITY

Why We Love It

ServiceTitan's roofing software stands out for its industry-specific focus. It comprehends the challenges faced by roofing professionals and provides solutions that directly address them. From efficient project management to enhancing crew productivity and improving customer relations, it covers all essential aspects. Its easy-to-use mobile application allows roofing professionals to manage their operations on-the-go, making it a much-loved tool in the industry.

Pros

  • Tailored for roofing companies
  • Boosts crew productivity
  • Improves customer relations
  • Comprehensive project management
  • Easy-to-use mobile application

Cons

  • Potential learning curve
  • Pricing may not suit smaller businesses

Why We Love It

ServiceTitan's roofing software stands out for its industry-specific focus. It comprehends the challenges faced by roofing professionals and provides solutions that directly address them. From efficient project management to enhancing crew productivity and improving customer relations, it covers all essential aspects. Its easy-to-use mobile application allows roofing professionals to manage their operations on-the-go, making it a much-loved tool in the industry.

Customized pricing available upon request

ServiceTitan's roofing contractor software and CRM offers a comprehensive solution for roofing companies to manage their business operations. This SaaS solution streamlines project management, enhances crew productivity, and improves customer relations, addressing the key needs of the industry.

4
Expert Score
9.4 / 10
370
157
ROOFING-SPECIFIC TOOLS
WEATHER DATA INTEGRATION
4
RoofLink CRM
9.4

RoofLink CRM

RoofLink CRM
View Website
Customized pricing based on needs
ROOFING-SPECIFIC TOOLS
WEATHER DATA INTEGRATION

Why We Love It

RoofLink stands out as a specialized SaaS solution for the roofing industry. Its all-inclusive approach ensures that roofing companies have all the tools they need in one place - from advanced measuring tools and weather data to digital contracts. It even offers unlimited data, allowing businesses to scale without worrying about data caps. Its seamless integrations also make the workflow smoother, saving time and increasing efficiency.

Pros

  • Industry-specific features
  • All-in-one solution
  • Advanced measuring tools
  • Unlimited data
  • Digital contracts

Cons

  • Customized pricing may be higher for some
  • May require training to fully utilize
  • Lesser-known compared to some competitors

Customized pricing based on needs

RoofLink is a SaaS solution specifically designed for roofing companies, providing a robust CRM with advanced features like measuring tools, canvasing, weather data, and digital contracts. It caters to the unique needs of this industry by offering unlimited data, seamless integrations, and more, making it an all-inclusive solution for sales and estimates.

Pros

  • Industry-specific features
  • All-in-one solution
  • Advanced measuring tools
  • Unlimited data
  • Digital contracts

Cons

  • Customized pricing may be higher for some
  • May require training to fully utilize
  • Lesser-known compared to some competitors
ROOFING-SPECIFIC TOOLS
WEATHER DATA INTEGRATION

Why We Love It

RoofLink stands out as a specialized SaaS solution for the roofing industry. Its all-inclusive approach ensures that roofing companies have all the tools they need in one place - from advanced measuring tools and weather data to digital contracts. It even offers unlimited data, allowing businesses to scale without worrying about data caps. Its seamless integrations also make the workflow smoother, saving time and increasing efficiency.

Pros

  • Industry-specific features
  • All-in-one solution
  • Advanced measuring tools
  • Unlimited data
  • Digital contracts

Cons

  • Customized pricing may be higher for some
  • May require training to fully utilize
  • Lesser-known compared to some competitors

Why We Love It

RoofLink stands out as a specialized SaaS solution for the roofing industry. Its all-inclusive approach ensures that roofing companies have all the tools they need in one place - from advanced measuring tools and weather data to digital contracts. It even offers unlimited data, allowing businesses to scale without worrying about data caps. Its seamless integrations also make the workflow smoother, saving time and increasing efficiency.

Customized pricing based on needs

RoofLink is a SaaS solution specifically designed for roofing companies, providing a robust CRM with advanced features like measuring tools, canvasing, weather data, and digital contracts. It caters to the unique needs of this industry by offering unlimited data, seamless integrations, and more, making it an all-inclusive solution for sales and estimates.

5
Expert Score
9.3 / 10
669
30
INTEGRATED PAYMENT SYSTEM
COMPREHENSIVE REPORTING
5
Jobber Roofing Contractor Software
9.3

Jobber Roofing Contractor Software

Jobber Roofing Contractor Software
View Website
Pricing available on request, offers a free trial period
INTEGRATED PAYMENT SYSTEM
COMPREHENSIVE REPORTING

Why We Love It

Jobber's Roofing Contractor Software stands out for its industry-specific features that address the unique challenges of roofing companies. The integrated invoicing and payment acceptance system simplifies financial management. Its efficient scheduling and job tracking tools ensure smooth project execution and increased productivity. The software significantly reduces the administrative workload, allowing roofing professionals to focus more on their core tasks. Moreover, the availability of a free trial allows potential users to test the software before committing.

Pros

  • Comprehensive roofing-specific features
  • Efficient scheduling and job tracking
  • Integrated invoicing and payment system
  • Free trial available

Cons

  • No offline mode
  • Limited customizability
  • Might require time to adapt

Pricing available on request, offers a free trial period

Jobber's Roofing Contractor Software is a comprehensive SaaS solution developed to meet the unique needs of roofing businesses. It provides tools for proposal creation, scheduling, job tracking, invoicing, and payment acceptance, streamlining the administrative tasks for roofing companies.

Pros

  • Comprehensive roofing-specific features
  • Efficient scheduling and job tracking
  • Integrated invoicing and payment system
  • Free trial available

Cons

  • No offline mode
  • Limited customizability
  • Might require time to adapt
INTEGRATED PAYMENT SYSTEM
COMPREHENSIVE REPORTING

Why We Love It

Jobber's Roofing Contractor Software stands out for its industry-specific features that address the unique challenges of roofing companies. The integrated invoicing and payment acceptance system simplifies financial management. Its efficient scheduling and job tracking tools ensure smooth project execution and increased productivity. The software significantly reduces the administrative workload, allowing roofing professionals to focus more on their core tasks. Moreover, the availability of a free trial allows potential users to test the software before committing.

Pros

  • Comprehensive roofing-specific features
  • Efficient scheduling and job tracking
  • Integrated invoicing and payment system
  • Free trial available

Cons

  • No offline mode
  • Limited customizability
  • Might require time to adapt

Why We Love It

Jobber's Roofing Contractor Software stands out for its industry-specific features that address the unique challenges of roofing companies. The integrated invoicing and payment acceptance system simplifies financial management. Its efficient scheduling and job tracking tools ensure smooth project execution and increased productivity. The software significantly reduces the administrative workload, allowing roofing professionals to focus more on their core tasks. Moreover, the availability of a free trial allows potential users to test the software before committing.

Pricing available on request, offers a free trial period

Jobber's Roofing Contractor Software is a comprehensive SaaS solution developed to meet the unique needs of roofing businesses. It provides tools for proposal creation, scheduling, job tracking, invoicing, and payment acceptance, streamlining the administrative tasks for roofing companies.

6
Expert Score
9.2 / 10
369
69
6
Roofr: Roofing Management Software
9.2

Roofr: Roofing Management Software

Roofr: Roofing Management Software
View Website
Free trial available. Flexible subscription-based pricing.

Why We Love It

Roofr stands out as it speaks the language of roofing professionals. It's not just a generic CRM or project management tool, but a software designed specifically with the nuances of the roofing industry in mind. It brings together all the essential functionalities - from customer management to instant estimates and material ordering - into one intuitive platform. This streamlined workflow, combined with its ability to provide precise measurements and estimates, makes Roofr a game-changer in the roofing industry.

Pros

  • Industry-specific functionalities
  • Easy-to-use interface
  • Comprehensive roofing management tool
  • Real-time cost estimates
  • Integrated CRM

Cons

  • Requires Internet access
  • May have more features than smaller companies need
  • No offline mode

Free trial available. Flexible subscription-based pricing.

Roofr is a cutting-edge, all-in-one SaaS solution designed specifically for roofing companies. It integrates CRM, real-time cost estimates, measurements, proposals, payments, and material ordering, addressing the unique day-to-day operational needs of this industry. Its user-friendly interface and robust functionalities cater to both small businesses and larger enterprises.

Pros

  • Industry-specific functionalities
  • Easy-to-use interface
  • Comprehensive roofing management tool
  • Real-time cost estimates
  • Integrated CRM

Cons

  • Requires Internet access
  • May have more features than smaller companies need
  • No offline mode

Why We Love It

Roofr stands out as it speaks the language of roofing professionals. It's not just a generic CRM or project management tool, but a software designed specifically with the nuances of the roofing industry in mind. It brings together all the essential functionalities - from customer management to instant estimates and material ordering - into one intuitive platform. This streamlined workflow, combined with its ability to provide precise measurements and estimates, makes Roofr a game-changer in the roofing industry.

Pros

  • Industry-specific functionalities
  • Easy-to-use interface
  • Comprehensive roofing management tool
  • Real-time cost estimates
  • Integrated CRM

Cons

  • Requires Internet access
  • May have more features than smaller companies need
  • No offline mode

Why We Love It

Roofr stands out as it speaks the language of roofing professionals. It's not just a generic CRM or project management tool, but a software designed specifically with the nuances of the roofing industry in mind. It brings together all the essential functionalities - from customer management to instant estimates and material ordering - into one intuitive platform. This streamlined workflow, combined with its ability to provide precise measurements and estimates, makes Roofr a game-changer in the roofing industry.

Free trial available. Flexible subscription-based pricing.

Roofr is a cutting-edge, all-in-one SaaS solution designed specifically for roofing companies. It integrates CRM, real-time cost estimates, measurements, proposals, payments, and material ordering, addressing the unique day-to-day operational needs of this industry. Its user-friendly interface and robust functionalities cater to both small businesses and larger enterprises.

7
Expert Score
9.1 / 10
495
150
7
ProProfs AI Help Desk Software
9.1

ProProfs AI Help Desk Software

ProProfs AI Help Desk Software
View Website
Enterprise pricing available

Why We Love It

ProProfs Help Desk Software is a game-changer for roofing companies. It streamlines the typically complex process of managing customer tickets, making it easier for businesses to respond to customer inquiries and complaints promptly. The AI-powered ticketing system is a standout feature, intelligently categorizing and prioritizing tickets for efficient resolution. Plus, its customization options allow roofing companies to tailor the software to their specific needs.

Pros

  • AI-powered ticketing system
  • Easy-to-use interface
  • Robust customer support
  • Customizable to roofing industry needs
  • Comprehensive reporting and analytics

Cons

  • Learning curve for non-tech savvy users
  • Limited customization in lower-tier plans
  • Additional cost for more advanced features

Enterprise pricing available

ProProfs Help Desk is specifically designed to cater to the needs of roofing companies, making customer support seamless and efficient. It helps manage tickets, streamline communication, and improve customer satisfaction, enabling roofing companies to respond to inquiries and complaints promptly.

Pros

  • AI-powered ticketing system
  • Easy-to-use interface
  • Robust customer support
  • Customizable to roofing industry needs
  • Comprehensive reporting and analytics

Cons

  • Learning curve for non-tech savvy users
  • Limited customization in lower-tier plans
  • Additional cost for more advanced features

Why We Love It

ProProfs Help Desk Software is a game-changer for roofing companies. It streamlines the typically complex process of managing customer tickets, making it easier for businesses to respond to customer inquiries and complaints promptly. The AI-powered ticketing system is a standout feature, intelligently categorizing and prioritizing tickets for efficient resolution. Plus, its customization options allow roofing companies to tailor the software to their specific needs.

Pros

  • AI-powered ticketing system
  • Easy-to-use interface
  • Robust customer support
  • Customizable to roofing industry needs
  • Comprehensive reporting and analytics

Cons

  • Learning curve for non-tech savvy users
  • Limited customization in lower-tier plans
  • Additional cost for more advanced features

Why We Love It

ProProfs Help Desk Software is a game-changer for roofing companies. It streamlines the typically complex process of managing customer tickets, making it easier for businesses to respond to customer inquiries and complaints promptly. The AI-powered ticketing system is a standout feature, intelligently categorizing and prioritizing tickets for efficient resolution. Plus, its customization options allow roofing companies to tailor the software to their specific needs.

Enterprise pricing available

ProProfs Help Desk is specifically designed to cater to the needs of roofing companies, making customer support seamless and efficient. It helps manage tickets, streamline communication, and improve customer satisfaction, enabling roofing companies to respond to inquiries and complaints promptly.

8
Expert Score
9.0 / 10
542
66
8
HelpDesk - Smart Ticketing System
9.0

HelpDesk - Smart Ticketing System

HelpDesk - Smart Ticketing System
View Website
Free plan available, Enterprise pricing available

Why We Love It

HelpDesk is a game-changer for the roofing industry. It simplifies customer communication and service request management, which are crucial aspects of any roofing company. The software's ability to centralize all customer interactions in one place helps businesses respond to client needs promptly and efficiently. Its 24/7 support ensures that any issues faced are quickly resolved, minimizing downtime and increasing productivity.

Pros

  • Industry-specific features
  • Efficient ticketing system
  • Improved customer communication
  • Easy integration
  • 24/7 support

Cons

  • Requires internet connectivity
  • May have a learning curve for some users

Free plan available, Enterprise pricing available

HelpDesk is specifically designed for roofing companies to streamline their customer service operations. It offers an intelligent ticketing system that keeps track of customer communications effectively, manages service requests, and fosters stronger customer relationships. Its features are directly aligned with the needs of the roofing industry, such as handling service requests, managing project timelines, and addressing customer complaints efficiently.

Pros

  • Industry-specific features
  • Efficient ticketing system
  • Improved customer communication
  • Easy integration
  • 24/7 support

Cons

  • Requires internet connectivity
  • May have a learning curve for some users

Why We Love It

HelpDesk is a game-changer for the roofing industry. It simplifies customer communication and service request management, which are crucial aspects of any roofing company. The software's ability to centralize all customer interactions in one place helps businesses respond to client needs promptly and efficiently. Its 24/7 support ensures that any issues faced are quickly resolved, minimizing downtime and increasing productivity.

Pros

  • Industry-specific features
  • Efficient ticketing system
  • Improved customer communication
  • Easy integration
  • 24/7 support

Cons

  • Requires internet connectivity
  • May have a learning curve for some users

Why We Love It

HelpDesk is a game-changer for the roofing industry. It simplifies customer communication and service request management, which are crucial aspects of any roofing company. The software's ability to centralize all customer interactions in one place helps businesses respond to client needs promptly and efficiently. Its 24/7 support ensures that any issues faced are quickly resolved, minimizing downtime and increasing productivity.

Free plan available, Enterprise pricing available

HelpDesk is specifically designed for roofing companies to streamline their customer service operations. It offers an intelligent ticketing system that keeps track of customer communications effectively, manages service requests, and fosters stronger customer relationships. Its features are directly aligned with the needs of the roofing industry, such as handling service requests, managing project timelines, and addressing customer complaints efficiently.

9
Expert Score
8.9 / 10
711
125
STREAMLINED BIDDING
ADVANCED MEASURING TOOLS
9
iRoofing
8.9

iRoofing

iRoofing
View Website
Free demo available, Contact for pricing details
STREAMLINED BIDDING
ADVANCED MEASURING TOOLS

Why We Love It

iRoofing is a game-changer for roofing professionals. It eliminates the manual work of measurements and estimates, which not only saves time but also enhances accuracy. Its inbuilt helpdesk platform is a boon to customer support, enhancing response times and customer satisfaction. The software is mobile-friendly, an added advantage for professionals on the go, and its easy-to-use interface makes it a favorite among users.

Pros

  • Roofing-specific features
  • Simplifies measurements and estimates
  • Inbuilt helpdesk platform
  • Intuitive interface
  • Mobile compatibility

Cons

  • No standard pricing disclosed
  • Possibly challenging for non-tech savvy users

Free demo available, Contact for pricing details

iRoofing is a dedicated SaaS solution for roofing companies that simplifies ticketing, estimates, and measurements. It eradicates the need for manual measurements, streamlines estimate creation, and enhances customer support with its integrated helpdesk platform.

Pros

  • Roofing-specific features
  • Simplifies measurements and estimates
  • Inbuilt helpdesk platform
  • Intuitive interface
  • Mobile compatibility

Cons

  • No standard pricing disclosed
  • Possibly challenging for non-tech savvy users
STREAMLINED BIDDING
ADVANCED MEASURING TOOLS

Why We Love It

iRoofing is a game-changer for roofing professionals. It eliminates the manual work of measurements and estimates, which not only saves time but also enhances accuracy. Its inbuilt helpdesk platform is a boon to customer support, enhancing response times and customer satisfaction. The software is mobile-friendly, an added advantage for professionals on the go, and its easy-to-use interface makes it a favorite among users.

Pros

  • Roofing-specific features
  • Simplifies measurements and estimates
  • Inbuilt helpdesk platform
  • Intuitive interface
  • Mobile compatibility

Cons

  • No standard pricing disclosed
  • Possibly challenging for non-tech savvy users

Why We Love It

iRoofing is a game-changer for roofing professionals. It eliminates the manual work of measurements and estimates, which not only saves time but also enhances accuracy. Its inbuilt helpdesk platform is a boon to customer support, enhancing response times and customer satisfaction. The software is mobile-friendly, an added advantage for professionals on the go, and its easy-to-use interface makes it a favorite among users.

Free demo available, Contact for pricing details

iRoofing is a dedicated SaaS solution for roofing companies that simplifies ticketing, estimates, and measurements. It eradicates the need for manual measurements, streamlines estimate creation, and enhances customer support with its integrated helpdesk platform.

10
Expert Score
8.7 / 10
535
127
10
Web Help Desk
8.7

Web Help Desk

Web Help Desk
View Website
License-based pricing model

Why We Love It

Roofing companies love Web Help Desk because it simplifies task management and ensures efficient tracking of any issues or repairs. Its automatic ticketing feature is fantastic for managing multiple client requests, and the prioritization system allows roofing professionals to deal with urgent matters first. Plus, its ability to track assets helps companies keep track of their equipment and materials.

Pros

  • Easy ticketing management
  • Automated alerts
  • Asset tracking
  • Customizable priority settings
  • Excellent customer support

Cons

  • Requires initial setup time
  • Interface may seem outdated
  • No mobile application

License-based pricing model

Web Help Desk is a robust IT ticketing software ideal for roofing companies. It streamlines ticketing and asset management, automatically turning service requests and alerts into tickets, which is crucial for managing the often complex and time-sensitive tasks in the roofing industry. Its traceability and automation features ensure nothing falls through the cracks.

Pros

  • Easy ticketing management
  • Automated alerts
  • Asset tracking
  • Customizable priority settings
  • Excellent customer support

Cons

  • Requires initial setup time
  • Interface may seem outdated
  • No mobile application

Why We Love It

Roofing companies love Web Help Desk because it simplifies task management and ensures efficient tracking of any issues or repairs. Its automatic ticketing feature is fantastic for managing multiple client requests, and the prioritization system allows roofing professionals to deal with urgent matters first. Plus, its ability to track assets helps companies keep track of their equipment and materials.

Pros

  • Easy ticketing management
  • Automated alerts
  • Asset tracking
  • Customizable priority settings
  • Excellent customer support

Cons

  • Requires initial setup time
  • Interface may seem outdated
  • No mobile application

Why We Love It

Roofing companies love Web Help Desk because it simplifies task management and ensures efficient tracking of any issues or repairs. Its automatic ticketing feature is fantastic for managing multiple client requests, and the prioritization system allows roofing professionals to deal with urgent matters first. Plus, its ability to track assets helps companies keep track of their equipment and materials.

License-based pricing model

Web Help Desk is a robust IT ticketing software ideal for roofing companies. It streamlines ticketing and asset management, automatically turning service requests and alerts into tickets, which is crucial for managing the often complex and time-sensitive tasks in the roofing industry. Its traceability and automation features ensure nothing falls through the cracks.

11
Expert Score
8.6 / 10
635
95
11
Centerpoint Connect: Roofing CRM
8.6

Centerpoint Connect: Roofing CRM

Centerpoint Connect: Roofing CRM
View Website
Enterprise pricing available

Why We Love It

The beauty of Centerpoint Connect lies in its specificity to the commercial roofing industry. It understands the unique needs and challenges of the industry and provides solutions tailored to address them. From tracking leads to managing invoices, every feature is designed to streamline operations and increase efficiency. It's an all-in-one platform that connects every part of a roofing business, making it a favorite among industry professionals.

Pros

  • Industry-specific features
  • Comprehensive platform
  • Streamlined operations
  • Increases efficiency
  • Easy to use

Cons

  • Limited to commercial roofers
  • Potentially overwhelming for small businesses

Enterprise pricing available

Centerpoint Connect is a comprehensive software specifically designed for commercial roofers. It streamlines every aspect of roofing businesses, from lead generation to invoicing, making it an indispensable tool for industry professionals who want a seamless, integrated platform for all their business operations.

Pros

  • Industry-specific features
  • Comprehensive platform
  • Streamlined operations
  • Increases efficiency
  • Easy to use

Cons

  • Limited to commercial roofers
  • Potentially overwhelming for small businesses

Why We Love It

The beauty of Centerpoint Connect lies in its specificity to the commercial roofing industry. It understands the unique needs and challenges of the industry and provides solutions tailored to address them. From tracking leads to managing invoices, every feature is designed to streamline operations and increase efficiency. It's an all-in-one platform that connects every part of a roofing business, making it a favorite among industry professionals.

Pros

  • Industry-specific features
  • Comprehensive platform
  • Streamlined operations
  • Increases efficiency
  • Easy to use

Cons

  • Limited to commercial roofers
  • Potentially overwhelming for small businesses

Why We Love It

The beauty of Centerpoint Connect lies in its specificity to the commercial roofing industry. It understands the unique needs and challenges of the industry and provides solutions tailored to address them. From tracking leads to managing invoices, every feature is designed to streamline operations and increase efficiency. It's an all-in-one platform that connects every part of a roofing business, making it a favorite among industry professionals.

Enterprise pricing available

Centerpoint Connect is a comprehensive software specifically designed for commercial roofers. It streamlines every aspect of roofing businesses, from lead generation to invoicing, making it an indispensable tool for industry professionals who want a seamless, integrated platform for all their business operations.

12
Expert Score
8.5 / 10
578
73
EFFICIENT TICKETING
12
Dataforma Roofing Software
8.5

Dataforma Roofing Software

Dataforma Roofing Software
View Website
Custom pricing based on specific requirements
EFFICIENT TICKETING

Why We Love It

Dataforma is a game-changer in the roofing industry with its all-in-one platform that provides a solution for almost every aspect of the business. With its specialized tools for roofing, it simplifies task management, improves customer service, and streamlines operations. Its robust CRM features and documentation capabilities make it a favorite among industry professionals. Plus, it offers a mobile app for on-the-go access, making it even more convenient for busy roofing companies.

Pros

  • Specialized roofing features
  • Robust customer service tools
  • Advanced project management
  • Integrated CRM
  • Easy-to-use interface

Cons

  • Custom pricing might be expensive for smaller businesses
  • May require training for full utilization
  • Limited international support

Custom pricing based on specific requirements

Dataforma is a comprehensive roofing software that streamlines roofing operations, from customer service to project management. It is tailored to address the unique needs of the roofing industry, providing specialized tools for helpdesk ticketing, document management, work order tracking, and more.

Pros

  • Specialized roofing features
  • Robust customer service tools
  • Advanced project management
  • Integrated CRM
  • Easy-to-use interface

Cons

  • Custom pricing might be expensive for smaller businesses
  • May require training for full utilization
  • Limited international support
EFFICIENT TICKETING

Why We Love It

Dataforma is a game-changer in the roofing industry with its all-in-one platform that provides a solution for almost every aspect of the business. With its specialized tools for roofing, it simplifies task management, improves customer service, and streamlines operations. Its robust CRM features and documentation capabilities make it a favorite among industry professionals. Plus, it offers a mobile app for on-the-go access, making it even more convenient for busy roofing companies.

Pros

  • Specialized roofing features
  • Robust customer service tools
  • Advanced project management
  • Integrated CRM
  • Easy-to-use interface

Cons

  • Custom pricing might be expensive for smaller businesses
  • May require training for full utilization
  • Limited international support

Why We Love It

Dataforma is a game-changer in the roofing industry with its all-in-one platform that provides a solution for almost every aspect of the business. With its specialized tools for roofing, it simplifies task management, improves customer service, and streamlines operations. Its robust CRM features and documentation capabilities make it a favorite among industry professionals. Plus, it offers a mobile app for on-the-go access, making it even more convenient for busy roofing companies.

Custom pricing based on specific requirements

Dataforma is a comprehensive roofing software that streamlines roofing operations, from customer service to project management. It is tailored to address the unique needs of the roofing industry, providing specialized tools for helpdesk ticketing, document management, work order tracking, and more.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1iRoofing
 Yes No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
2AccuLynx Roofing CRM
 Yes No Contact for trial Yes No Yes Not specified QuickBooks, EagleView, Google Calendar No Custom pricing
3HelpDesk - Smart Ticketing System
 Web-only Yes Yes - 14 days Yes Yes Yes Not specified Slack, Google Workspace, Microsoft 365 Yes Free
4JobNimbus Roofing Software
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Zapier, Google Workspace No $25/user/month
5RoofLink CRM
 Yes No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Custom pricing
6ServiceTitan Roofing Software
 Yes No Contact for trial Yes Yes Yes SOC 2 QuickBooks, Salesforce, Google Workspace Yes Custom pricing
7Jobber Roofing Contractor Software
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Zapier, Stripe No Contact for pricing
8ProProfs AI Help Desk Software
 No No Yes - 15 days Yes Yes Yes Not specified Slack, Salesforce, Microsoft Teams Yes Contact for pricing
9Centerpoint Connect: Roofing CRM
 Yes No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Enterprise pricing
10Dataforma Roofing Software
 Yes No Contact for trial No No Yes Not specified Custom integrations only No Custom pricing
1

iRoofing

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
2

AccuLynx Roofing CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, EagleView, Google Calendar
Supports SSO
No
Starting Price
Custom pricing
3

HelpDesk - Smart Ticketing System

Has Mobile App
Web-only
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Google Workspace, Microsoft 365
Supports SSO
Yes
Starting Price
Free
4

JobNimbus Roofing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Zapier, Google Workspace
Supports SSO
No
Starting Price
$25/user/month
5

RoofLink CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Custom pricing
6

ServiceTitan Roofing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
QuickBooks, Salesforce, Google Workspace
Supports SSO
Yes
Starting Price
Custom pricing
7

Jobber Roofing Contractor Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Zapier, Stripe
Supports SSO
No
Starting Price
Contact for pricing
8

ProProfs AI Help Desk Software

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 15 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Salesforce, Microsoft Teams
Supports SSO
Yes
Starting Price
Contact for pricing
9

Centerpoint Connect: Roofing CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Enterprise pricing
10

Dataforma Roofing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Custom pricing

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for helpdesk ticketing software for roofing companies details the rigorous research methodology employed to evaluate and rank the products in this category. Key factors considered include specifications, feature sets tailored for roofing businesses, customer reviews, user ratings, and the overall value for money. Special attention was given to functionalities essential for roofing companies, such as project management tools, integration capabilities with existing systems, and customer support options, which significantly influence operational efficiency. Rankings were determined by analyzing comparative data from a variety of sources, including user feedback on platforms, expert reviews, and detailed specifications, ensuring a comprehensive understanding of each product's strengths and weaknesses in the context of the roofing industry.

Verification

  • Products evaluated through comprehensive research and analysis of industry standards specific to roofing companies.
  • Rankings based on analysis of customer feedback, expert reviews, and key software features relevant to helpdesk ticketing.
  • Selection criteria focus on usability, integration capabilities, and customer support effectiveness within the roofing industry.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Helpdesk Ticketing Software for Roofing Companies

What makes a helpdesk ticketing software for roofing companies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your helpdesk ticketing software for roofing companies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of helpdesk ticketing software for roofing companies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means