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For the full spectrum of tools, check our Client Onboarding & Implementation Software category.

Client Onboarding Software for Mortgage Brokers
Albert Richer

Unpacking the Best Client Onboarding Software for Mortgage Brokers: Insights from Market Research When diving into the world of client onboarding software for mortgage brokers, market research shows that user experience and integration capabilities are often prioritized over flashy marketing claims. For instance, many consumers indicate that software like Floify stands out in customer reviews for its seamless integration with existing loan origination systems, making the onboarding process smoother. Conversely, while platforms may boast about their user-friendly interfaces, research suggests that functionality and reliability are what truly drive satisfaction. Data indicates that brokers using software with customizable workflows often report higher efficiency levels, with many noting how this flexibility allows them to tailor their processes to meet specific client needs. A recent study highlighted that 68% of users find that automated communication features help keep clients engaged throughout the mortgage process. After all, who doesn’t appreciate a friendly reminder about document submissions? Unpacking the Best Client Onboarding Software for Mortgage Brokers: Insights from Market Research When diving into the world of client onboarding software for mortgage brokers, market research shows that user experience and integration capabilities are often prioritized over flashy marketing claims.

Similar Categories
1
Expert Score
9.7 / 10
438
60
COMPLIANCE CHAMPION
CUSTOMIZABLE WORKFLOWS

nCino Credit & Non-Credit Onboarding

nCino Credit & Non-Credit Onboarding
View Website
nCino's onboarding solution is tailored to meet the needs of mortgage brokers, offering an automated and intelligent loan processing system. It boosts revenue growth by expediting loan processes and enhances operational efficiency with its smart automation features.
nCino's onboarding solution is tailored to meet the needs of mortgage brokers, offering an automated and intelligent loan processing system. It boosts revenue growth by expediting loan processes and enhances operational efficiency with its smart automation features.
COMPLIANCE CHAMPION
CUSTOMIZABLE WORKFLOWS

Best for teams that are

  • Banks and credit unions looking for a comprehensive 'Bank Operating System'
  • Institutions needing to unify commercial, small business, and retail lending on one platform
  • Enterprises replacing legacy systems with a cloud-based, Salesforce-integrated solution

Skip if

  • Independent mortgage brokers looking for a lightweight, standalone tool
  • Small teams unable to support a complex, enterprise-level software implementation
  • Users seeking a quick, low-cost solution for simple document collection

Expert Take

Our analysis shows nCino effectively unifies disparate banking silos—lending, deposits, and onboarding—into a single 'Bank Operating System' built on the secure Salesforce platform. Research indicates it delivers measurable ROI, such as a 54% reduction in loan origination time, by automating complex workflows like KYC and document collection. While implementation can be heavy, the depth of its compliance tools and ecosystem integrations makes it a powerhouse for institutions prioritizing scalability and risk management.

Pros

  • Unified 'Bank Operating System' platform
  • Built on robust Salesforce ecosystem
  • SOC 2 Type II & ISO 27001 certified
  • Automated KYC/KYB via Alloy integration
  • 54% faster commercial loan origination

Cons

  • Steep learning curve for new users
  • Implementation can be complex and lengthy
  • Costly add-ons required for scaling
  • Interface described as clunky in places
  • High upfront investment for smaller banks
2
Expert Score
9.6 / 10
595
127

Clustdoc Onboarding Checklist

Clustdoc Onboarding Checklist
View Website
Clustdoc is a client onboarding software specifically designed for mortgage brokers. It provides a streamlined, structured, and customizable checklist-based approach to manage onboarding tasks efficiently. Its capabilities perfectly meet the needs of the mortgage brokers industry - dealing with complex documentation, strict deadlines, and multiple parties.
Clustdoc is a client onboarding software specifically designed for mortgage brokers. It provides a streamlined, structured, and customizable checklist-based approach to manage onboarding tasks efficiently. Its capabilities perfectly meet the needs of the mortgage brokers industry - dealing with complex documentation, strict deadlines, and multiple parties.

Best for teams that are

  • Small to mid-sized brokers needing a dedicated portal for recurring document collection
  • Teams who want to replace email threads with a structured, checklist-based client interface
  • Businesses looking for a standalone solution that is easy to set up without technical help

Skip if

  • Large enterprises requiring on-premise hosting or complex legacy banking integrations
  • Users looking for a comprehensive CRM or Loan Origination System (LOS)
  • Teams that need built-in biometric identity verification as a core feature

Expert Take

Our analysis shows Clustdoc distinguishes itself by transforming static checklists into dynamic, secure client portals. Research indicates it is particularly strong for document-heavy workflows, offering adaptive frameworks that adjust requirements based on client inputs. With documented SOC 2 Type II compliance and native CRM integrations, it serves as a robust middleware between sales and operations, ensuring data security while automating the tedious chase for client files.

Pros

  • SOC 2 Type II & GDPR compliant
  • Native HubSpot & Pipedrive integrations
  • Built-in e-signature & payments
  • Reusable adaptive checklist templates
  • White-label client portal

Cons

  • High starting price (€190/mo)
  • Not HIPAA compliant
  • No dedicated client mobile app
  • Learning curve for advanced features
3
Expert Score
9.5 / 10
613
146
HIGH SCALABILITY
EFFICIENT COMMUNICATION

PlanetVerify Client Onboarding

PlanetVerify Client Onboarding
View Website
PlanetVerify facilitates rapid, secure client onboarding for mortgage brokers. Its automated document collection and data verification capabilities streamline the process, reducing errors and enhancing compliance. Its ability to scale makes it suitable for businesses of all sizes.
PlanetVerify facilitates rapid, secure client onboarding for mortgage brokers. Its automated document collection and data verification capabilities streamline the process, reducing errors and enhancing compliance. Its ability to scale makes it suitable for businesses of all sizes.
HIGH SCALABILITY
EFFICIENT COMMUNICATION

Best for teams that are

  • Mortgage brokers with strict GDPR or data privacy compliance requirements
  • Firms specifically focused on secure, encrypted document and PII collection
  • Companies needing to automate data purging and retention policies for compliance

Skip if

  • Teams looking for a broad project management tool beyond data/document collection
  • Smallest businesses where enterprise-grade security features may be cost-prohibitive
  • Users wanting a tool that focuses primarily on creative collaboration or design proofs

Expert Take

Our analysis shows PlanetVerify excels by replacing insecure email threads with a 'Security-First' workflow backed by ISO 27001 certification. Research indicates it is particularly strong for property and legal sectors due to specific integrations like Acquaint CRM and automated data purging features that directly address GDPR liability. While some users report interface friction, the combination of biometric verification and automated chasing makes it a powerful tool for compliance-heavy industries.

Pros

  • ISO 27001 certified & GDPR compliant
  • Automated document collection & chasing
  • Biometric facial recognition & liveness checks
  • Free plan available for small teams
  • Integrates with Acquaint CRM & Outlook

Cons

  • System reported as slow by some users
  • Navigation can be clunky for complex workflows
  • Support contact details difficult to find
  • Enterprise pricing is not publicly listed
  • Archiving large data volumes is challenging
4
Expert Score
9.5 / 10
671
87

Verify 365 for Financial Services

Verify 365 for Financial Services
View Website
Verify 365 is a compelling Anti-Money Laundering (AML) and client onboarding software solution tailored for financial services, such as mortgage brokers, accountants, and wealth management companies. It offers a competitive edge by ensuring compliance and streamlining the onboarding process with its robust automation features and comprehensive checks.
Verify 365 is a compelling Anti-Money Laundering (AML) and client onboarding software solution tailored for financial services, such as mortgage brokers, accountants, and wealth management companies. It offers a competitive edge by ensuring compliance and streamlining the onboarding process with its robust automation features and comprehensive checks.

Best for teams that are

  • Brokers specifically needing integrated biometric ID checks and AML compliance
  • Firms operating in the UK or Europe requiring FCA Open Banking digital statements
  • Legal and finance professionals needing to verify source of funds alongside onboarding

Skip if

  • US-based brokers who do not need UK-specific checks like electoral register verification
  • Teams looking for a simple file upload portal without the cost of identity verification
  • Users who already have a separate, satisfactory solution for AML/KYC checks

Expert Take

Our analysis shows Verify 365 stands out for its rigorous adherence to HM Land Registry 'Safe Harbour' standards, combining NFC-based biometric ID verification with FCA-regulated Open Banking analytics in a single workflow. Research indicates this integration significantly reduces fraud risk compared to manual checks. While usability hurdles exist, its deep integration with platforms like Clio and Actionstep makes it a powerful compliance tool for regulated sectors.

Pros

  • HM Land Registry 'Safe Harbour' compliant
  • Integrated Open Banking Source of Funds
  • NFC-based biometric ID verification
  • Seamless Clio and Actionstep integrations
  • Global coverage of 200+ countries

Cons

  • Mobile app stability issues reported
  • Open Banking limited in US market
  • No public pricing transparency
  • Manual data entry described as difficult
  • NFC reading can be temperamental
5
Expert Score
9.3 / 10
561
63
TIME SAVER
INTUITIVE INTERFACE

Content Snare Onboarding

Content Snare Onboarding
View Website
Content Snare's client onboarding software is a perfect fit for the mortgage brokerage industry, with its ability to streamline and secure the client onboarding process. It allows mortgage brokers to effectively collect all necessary client information in one place, reducing the time spent on manual data collection, while ensuring that all data is securely stored.
Content Snare's client onboarding software is a perfect fit for the mortgage brokerage industry, with its ability to streamline and secure the client onboarding process. It allows mortgage brokers to effectively collect all necessary client information in one place, reducing the time spent on manual data collection, while ensuring that all data is securely stored.
TIME SAVER
INTUITIVE INTERFACE

Best for teams that are

  • Brokers whose primary pain point is chasing clients for documents via email
  • Teams wanting an easy-to-use tool with automated reminders and 'approve/reject' features
  • Users who need clients to be able to save progress and return later easily

Skip if

  • Firms needing built-in biometric identity verification or deep AML checks
  • Enterprises requiring a full CRM or Loan Origination System (it is for data collection)
  • Users who need complex conditional logic based on external database lookups

Expert Take

Our analysis shows that Content Snare solves the specific pain point of 'chasing clients' better than standard form builders. Research indicates that its 'approve or reject' workflow allows for granular feedback on individual fields, preventing the need for clients to resubmit entire forms. Based on documented features, the combination of ISO 27001 security and automated reminders makes it a robust choice for professional services firms handling sensitive client data.

Pros

  • Automated email reminders save chasing time
  • Granular approve/reject workflow for inputs
  • ISO 27001 certified security standards
  • Clients can save progress and resume
  • No login required for clients

Cons

  • Cannot test logic inside template builder
  • Limited native integrations (Zapier reliant)
  • Higher cost than basic form tools
  • No native mobile app available
  • UI can be confusing for some
6
Expert Score
9.2 / 10
472
30
AUTOMATED EXCELLENCE
DOCUMENT DYNAMO

Motion.io Lending Team Portal

Motion.io Lending Team Portal
View Website
Motion.io is a client portal and onboarding software specifically designed to streamline the mortgage lending process. It addresses the unique industry needs by consolidating document management, task tracking, and communication into a single, intuitive platform, significantly simplifying the borrower onboarding process for mortgage brokers.
Motion.io is a client portal and onboarding software specifically designed to streamline the mortgage lending process. It addresses the unique industry needs by consolidating document management, task tracking, and communication into a single, intuitive platform, significantly simplifying the borrower onboarding process for mortgage brokers.
AUTOMATED EXCELLENCE
DOCUMENT DYNAMO

Best for teams that are

  • Brokers prioritizing a low-friction client experience with 'loginless' magic link access
  • Agencies and service teams wanting a fully branded, white-label client portal
  • Teams needing to automate task reminders and file collection without complex software

Skip if

  • Institutions requiring strict multi-factor authentication (MFA) for every login
  • Large banks needing a full 'Bank Operating System' rather than a client interface layer
  • Users looking for deep financial analysis tools within the portal itself

Expert Take

Our analysis shows Motion.io (rebranding to LaunchBay) solves the single biggest friction point in mortgage lending: getting borrowers to actually upload their documents. By removing the need for usernames and passwords via 'magic links,' it significantly lowers the barrier for client interaction. Research indicates its automated 'chasing' features reduce administrative busywork, allowing loan officers to focus on closing rather than following up. While it lacks the deep native LOS integrations of enterprise tools, its ease of use makes it a powerful overlay for modern lending teams.

Pros

  • Loginless 'magic link' access for borrowers
  • Automated document collection and reminders
  • Unlimited clients and projects on all plans
  • Mobile-friendly interface for easy uploads
  • White-labeling available on higher tiers

Cons

  • Per-user pricing scales poorly for large teams
  • Relies on Zapier for most integrations
  • Brand confusion with Motion AI app
  • No native LOS bi-directional sync
  • Advanced white-labeling requires top tier
7
Expert Score
9.2 / 10
454
129

Invessed Onboarding Software

Invessed Onboarding Software
View Website
Invessed streamlines the client onboarding and lifecycle management process specifically for mortgage brokers. It offers secure messaging and document libraries, making it easier to track and manage client documentation, reducing the risk of errors, and speeding up the onboarding process.
Invessed streamlines the client onboarding and lifecycle management process specifically for mortgage brokers. It offers secure messaging and document libraries, making it easier to track and manage client documentation, reducing the risk of errors, and speeding up the onboarding process.

Best for teams that are

  • Wealth management firms that also handle lending and mortgages for high-net-worth clients
  • Organizations needing a portal that combines onboarding with investment portfolio reporting
  • Firms prioritizing a high-touch digital experience for affluent investors

Skip if

  • Pure-play mortgage brokers who do not manage investment portfolios
  • Users looking for a transactional document collection tool rather than a lifecycle portal
  • Small brokerages needing a simple, low-cost utility for one-off loan applications

Expert Take

Our analysis shows Invessed stands out for its 'Bring-Your-Own-Data' architecture, allowing wealth firms to layer modern digital onboarding over legacy custodians without complex migrations. Research indicates the platform's ISO 27001 certification and specific integrations with industry standards like Xplan and IDnow make it uniquely suited for the regulated wealth sector. Based on documented features, the transparent per-client pricing model offers a level of cost predictability rarely seen in enterprise financial software.

Pros

  • ISO 27001 certified security
  • Transparent per-client pricing
  • 200+ API integrations available
  • Automated KYC/AML workflows
  • Wealth-specific CRM connectors

Cons

  • Native mobile app gated
  • 24h support SLA on mid-tier
  • Limited public user reviews
  • Base fees require quote
  • Implementation services extra
8
Expert Score
8.9 / 10
555
166
CLIENT EXPERIENCE PRO

FormIQ Financing Onboarding

FormIQ Financing Onboarding
View Website
FormIQ for Financing is a powerful tool that simplifies the client onboarding process for mortgage brokers. It uses AI technology to automate the tasks of borrower data collection, document generation, and approvals, making it a perfect fit for the mortgage industry that often deals with large volumes of data and paperwork.
FormIQ for Financing is a powerful tool that simplifies the client onboarding process for mortgage brokers. It uses AI technology to automate the tasks of borrower data collection, document generation, and approvals, making it a perfect fit for the mortgage industry that often deals with large volumes of data and paperwork.
CLIENT EXPERIENCE PRO

Best for teams that are

  • Lenders wanting to digitize complex PDF forms into smart, AI-validated workflows
  • Firms needing to reduce 'Not In Good Order' submissions with real-time data validation
  • Specialists in auto-loan financing, invoice factoring, and private debt

Skip if

  • Brokers who only need to request file attachments and don't use complex intake forms
  • Small teams where setting up AI-driven workflows would be overkill
  • Users looking for a simple checklist tool rather than a form automation platform

Expert Take

Our analysis shows that FormIQ distinguishes itself by moving beyond static digital forms to 'Agentic AI' workflows that actively guide borrowers through complex financing applications. Research indicates this approach significantly reduces abandonment rates by turning dense compliance requirements into conversational steps. Furthermore, the documented security architecture, featuring client-specific encryption keys and SOC 2 compliance, provides the robust data protection required for regulated financing environments.

Pros

  • Agentic AI workflows guide users step-by-step
  • No-code orchestration with drag-and-drop builder
  • AES-256 encryption with client-specific keys
  • Proprietary ID and document verification built-in
  • 99% required-field accuracy reduces rework

Cons

  • Basic plan limited to 10 documents/month
  • No public pricing transparency (quote only)
  • Lack of third-party verified user reviews
  • Potential confusion with similar brand names
  • Advanced e-signatures reserved for higher tiers
9
Expert Score
8.8 / 10
557
90
SEAMLESS INTEGRATION
SECURE AND RELIABLE

Salesforce Financial Services Onboarding

Salesforce Financial Services Onboarding
View Website
Salesforce's Financial Services Onboarding solution is specifically tailored to address the needs of mortgage brokers. This purpose-built solution streamlines digital client onboarding, automating processes to reduce costs and enhance client first impressions. It simplifies the complex process of mortgage client onboarding, ensuring seamless and efficient client experience.
Salesforce's Financial Services Onboarding solution is specifically tailored to address the needs of mortgage brokers. This purpose-built solution streamlines digital client onboarding, automating processes to reduce costs and enhance client first impressions. It simplifies the complex process of mortgage client onboarding, ensuring seamless and efficient client experience.
SEAMLESS INTEGRATION
SECURE AND RELIABLE

Best for teams that are

  • Large financial institutions or brokerages already invested in the Salesforce ecosystem
  • Enterprises requiring deep customization and integration with complex back-office systems
  • Organizations with dedicated IT teams to manage implementation and maintenance

Skip if

  • Small independent mortgage brokers with limited budgets due to high licensing costs
  • Teams looking for a plug-and-play solution without a lengthy implementation process
  • Users who do not need a full-scale CRM and only require simple document collection

Expert Take

This SaaS solution is truly tailored for mortgage brokers, addressing their unique challenges in client onboarding. It automates the complex process, reducing human error and ensuring a seamless onboarding for clients. The ability to easily integrate with existing systems, along with cost reduction, makes it an ideal solution for financial service professionals. It enhances client experience, which is vital in the competitive mortgage industry.

Pros

  • Industry-specific features
  • Easy integration with existing systems
  • Automation of onboarding processes
  • Enhanced client experience
  • Cost reduction

Cons

  • Requires training to maximize use
  • May be over-complex for smaller firms
  • Cost may be high for smaller businesses

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 nCino Credit & Non-Credit Onboarding
Yes No Contact for trial No Enterprise API only Email/Ticket only SOC 2 Salesforce, Microsoft 365 Enterprise plans only Contact for pricing
2 Clustdoc Onboarding Checklist
No No Yes - 7 days Yes No Email/Ticket only Not specified Google Drive, Dropbox, Slack No $90/month
3 PlanetVerify Client Onboarding
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
4 Verify 365 for Financial Services
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
5 Content Snare Onboarding
No No Yes - 14 days Yes No Email/Ticket only Not specified Google Drive, Dropbox, Slack No $29/month
6 Motion.io Lending Team Portal
Web-only No Contact for trial No No Email/Ticket only Not specified Limited integrations No Contact for pricing
7 Invessed Onboarding Software
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
8 FormIQ Financing Onboarding
No No Contact for trial No No Email/Ticket only Not specified Custom integrations only No Contact for pricing
9 Salesforce Financial Services Onboarding
Yes No Contact for trial Yes Yes Yes Both Slack, Salesforce, Google Workspace, Microsoft 365, HubSpot Yes Contact for pricing
1

nCino Credit & Non-Credit Onboarding

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, Microsoft 365
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing
2

Clustdoc Onboarding Checklist

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Drive, Dropbox, Slack
Supports SSO
No
Starting Price
$90/month
3

PlanetVerify Client Onboarding

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
4

Verify 365 for Financial Services

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
5

Content Snare Onboarding

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Drive, Dropbox, Slack
Supports SSO
No
Starting Price
$29/month
6

Motion.io Lending Team Portal

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
No
Starting Price
Contact for pricing
7

Invessed Onboarding Software

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
8

FormIQ Financing Onboarding

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Contact for pricing
9

Salesforce Financial Services Onboarding

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
Slack, Salesforce, Google Workspace, Microsoft 365, HubSpot
Supports SSO
Yes
Starting Price
Contact for pricing

Similar Categories

How We Rank Products

Our Evaluation Process

The 'How We Choose' section for client onboarding software tailored for mortgage brokers outlines a comprehensive evaluation methodology focusing on key factors such as specifications, features, customer reviews, ratings, and overall value. Important considerations in this category include the software's ability to streamline onboarding processes, compliance with regulatory standards, integration capabilities with existing systems, user interface design, and customer support services. Rankings were determined by analyzing product specifications and comparing user feedback across multiple platforms, while also reviewing ratings and assessing the price-to-value ratio to ensure that selected products align with the unique needs of mortgage brokers.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of client onboarding features specific to mortgage brokers.
  • Rankings based on a thorough analysis of software specifications, user reviews, and expert ratings in the mortgage industry.
  • Selection criteria focus on key factors such as integration capabilities, user experience, and compliance support for mortgage brokers.

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Score Breakdown

0.0 / 10

What This Award Means