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Account Management Software for Retail Stores
Albert Richer

Finding the Right Fit: Navigating the Best Account Management Software for Retail Stores When it comes to selecting account management software for retail, customer reviews often highlight the significance of user-friendly interfaces and robust reporting features. Market research indicates that many retailers prioritize real-time inventory tracking and integration with e-commerce platforms. For instance, brands like Zoho often receive high praise for their versatility and cost-effectiveness, making it a favorite among small to medium-sized businesses. Meanwhile, industry reports show that larger retailers might lean towards solutions like Salesforce, which offer extensive customization options but at a higher price point. Interestingly, data indicates that about 60% of retailers value customer support as a critical factor, with many users reporting frustration over slow response times from some providers. It’s worth noting that while flashy marketing claims abound, features like mobile accessibility and automated customer communications often rank higher in importance than sophisticated analytics tools that some software packages tout. Finding the Right Fit: Navigating the Best Account Management Software for Retail Stores When it comes to selecting account management software for retail, customer reviews often highlight the significance of user-friendly interfaces and robust reporting features. Market research indicates that many retailers prioritize real-time inventory tracking and integration with e-commerce platforms.

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1
Expert Score
9.8 / 10
373
139
CUSTOMER WHISPERER
POS INTEGRATION PRO

Erply Retail POS Software

Erply Retail POS Software
View Website
Erply's Point of Sale Software is a powerful tool designed to meet the specific needs of retail businesses. It offers robust inventory management, customer data organization, product tracking, and campaign planning in an intuitive, easy-to-use package. Its API also enables seamless integration with existing systems.
Erply's Point of Sale Software is a powerful tool designed to meet the specific needs of retail businesses. It offers robust inventory management, customer data organization, product tracking, and campaign planning in an intuitive, easy-to-use package. Its API also enables seamless integration with existing systems.
CUSTOMER WHISPERER
POS INTEGRATION PRO

Best for teams that are

  • Multi-store retailers and franchise operations
  • Retailers needing strong inventory management
  • Businesses wanting hardware independence (API-first)

Skip if

  • Very small single stores with simple needs
  • Businesses wanting a local-only desktop solution
  • Users wanting a strictly all-in-one without API needs

Expert Take

Our analysis shows Erply stands out for its enterprise-grade inventory management and security standards, which are rare at this price point. Research indicates it is particularly strong for multi-store retailers and franchises due to its matrix product handling and offline capabilities. While the interface has a documented learning curve, the underlying power and SOC 2 compliance make it a robust choice for serious retailers.

Pros

  • Enterprise-grade inventory with matrix products
  • True offline mode prevents data loss
  • SOC 2 and ISO 27001 certified
  • Scalable for franchises and multi-store
  • Transparent pricing for SMB tiers

Cons

  • Interface is dated and confusing
  • No 24/7 customer support available
  • Steep learning curve for new users
  • Occasional technical bugs and glitches
  • E-commerce requires separate integration
2
Expert Score
9.8 / 10
497
137
VENDOR MANAGEMENT PRO

LOC Retail Management

LOC Retail Management
View Website
LOC Retail Management software is a comprehensive solution designed specifically for retail stores. It optimizes vendor relationships, manages perishable inventory, forecasts sales, and sets effective pricing, addressing key needs in the retail industry.
LOC Retail Management software is a comprehensive solution designed specifically for retail stores. It optimizes vendor relationships, manages perishable inventory, forecasts sales, and sets effective pricing, addressing key needs in the retail industry.
VENDOR MANAGEMENT PRO

Best for teams that are

  • Grocery stores, supermarkets, and convenience stores
  • High-volume retailers needing robust back-office tools
  • Independent grocers wanting integrated loyalty programs

Skip if

  • Small fashion boutiques or low-volume pop-up shops
  • Retailers seeking a modern, cloud-native user interface
  • Businesses needing a simple, generic retail POS

Expert Take

Our analysis shows that LOC Retail Management excels in complex retail environments where standard POS systems fall short. Research indicates its 'ThriVersA' suite offers unmatched depth with over 40 modules, making it a powerhouse for high-volume grocers and fuel stations. Based on documented features, its ability to integrate deeply with Toshiba hardware and manage intricate fuel pump operations distinguishes it as a premium, albeit complex, solution for multi-store chains.

Pros

  • Over 40 dedicated retail modules
  • Strong customer loyalty capabilities
  • Advanced reporting and analytics
  • Robust fuel and pump management
  • PCI and Visa security certified

Cons

  • Steep learning curve for new users
  • Complex setup and configuration process
  • High cost for small businesses
  • Interface described as 'obtuse' by users
  • Poor documentation reported by some users
3
Expert Score
9.6 / 10
652
46
RETAIL POWERHOUSE
SALES GENIUS

Retail Pro SMB-POS

Retail Pro SMB-POS
View Website
Retail Pro SMB-POS is designed specifically for small retail businesses, providing them with robust tools to manage their operations. From tracking sales and inventory to managing customer relationships, this software streamlines everyday tasks and drives efficiency.
Retail Pro SMB-POS is designed specifically for small retail businesses, providing them with robust tools to manage their operations. From tracking sales and inventory to managing customer relationships, this software streamlines everyday tasks and drives efficiency.
RETAIL POWERHOUSE
SALES GENIUS

Best for teams that are

  • Specialty retailers (apparel, luxury) needing customization
  • Global brands requiring fiscal and tax compliance
  • Retailers needing deep inventory control and flexibility

Skip if

  • Micro-businesses wanting a simple plug-and-play app
  • Retailers with generic needs and no IT support resources
  • Businesses looking for a low-cost, off-the-shelf solution

Expert Take

Retail Pro SMB-POS stands out for its comprehensive approach to retail management. It goes beyond just a POS system, offering tools for inventory management and customer relationship management – all tailored to the needs of small retail businesses. The user-friendly interface makes it easy to navigate and the robust features help to streamline operations, reduce manual tasks and ultimately enhance business performance. This is why small retail business professionals love it.

Pros

  • Industry-specific features
  • User-friendly interface
  • Comprehensive sales tracking
  • Effective inventory management
  • Customer relationship management

Cons

  • Requires initial setup
  • May need time to understand all features
4
Expert Score
9.4 / 10
658
151

BPA Retail Accounting POS

BPA Retail Accounting POS
View Website
BPA Retail Accounting POS is a comprehensive retail accounting solution, providing all-inclusive features such as accounts payable, receivables and general ledger. This system is specifically designed to meet the unique needs of retail businesses, providing accurate financial data and efficient management of retail operations.
BPA Retail Accounting POS is a comprehensive retail accounting solution, providing all-inclusive features such as accounts payable, receivables and general ledger. This system is specifically designed to meet the unique needs of retail businesses, providing accurate financial data and efficient management of retail operations.

Best for teams that are

  • Small businesses wanting all-in-one POS and accounting
  • Retailers looking for a cost-effective system
  • Shops needing integrated hardware and software

Skip if

  • Large enterprises needing cloud scalability
  • Businesses wanting a modern, sleek user interface
  • Retailers needing advanced third-party integrations

Expert Take

Our analysis shows BPA Retail POS offers a rare value proposition by embedding a full double-entry accounting system and payroll module directly into the point of sale. Research indicates this eliminates the need for third-party accounting software for many businesses, streamlining back-office operations significantly. Based on documented pricing, the flat monthly rate without long-term contracts provides exceptional transparency in a market often filled with hidden fees.

Pros

  • Fully integrated accounting and payroll system
  • Transparent $55/month flat pricing
  • No long-term contracts required
  • Works offline via hybrid cloud model
  • Includes gift and loyalty programs free

Cons

  • Legacy hardware incompatible with Windows 11
  • Limited integrated payment processor options
  • Interface may feel dated to some
  • Export to QuickBooks requires extra fees
  • Mobile reporting is separate module
5
Expert Score
9.2 / 10
490
113
USER-FRIENDLY CHAMP

Square Retail POS System

Square Retail POS System
View Website
Square Retail POS is an all-in-one system specifically designed for retail businesses. It offers comprehensive management of inventory, sales, and customer data, streamlining your retail operations and improving customer relationships. Its intuitive interface and competitive pricing cater to the needs of retail store owners.
Square Retail POS is an all-in-one system specifically designed for retail businesses. It offers comprehensive management of inventory, sales, and customer data, streamlining your retail operations and improving customer relationships. Its intuitive interface and competitive pricing cater to the needs of retail store owners.
USER-FRIENDLY CHAMP

Best for teams that are

  • Small boutiques, pop-ups, and startups
  • Retailers needing an easy-to-use, quick setup POS
  • Businesses wanting integrated payments and hardware

Skip if

  • Large enterprises with complex inventory needs
  • High-volume sellers wanting processor independence
  • Retailers needing advanced supply chain logic

Expert Take

Our analysis shows Square for Retail stands out for its seamless unification of physical and digital sales channels, offering enterprise-grade inventory tools like vendor management and barcode printing even to small businesses. Research indicates that while the recent price increase for the Plus plan is notable, the depth of features—specifically the ability to manage complex stock across locations—remains superior to many competitors. However, potential users must weigh the documented risks of account stability against the platform's ease of use.

Pros

  • Robust free plan with retail features
  • Advanced inventory with vendor management
  • Seamless proprietary hardware integration
  • Transparent flat-rate processing fees
  • Intuitive interface requiring minimal training

Cons

  • Plus plan price increased to $89/mo
  • Strict 1-hour offline limit (Reader/Stand)
  • 24/7 support requires paid subscription
  • Risk of sudden account/fund freezes
  • Advanced reporting locked to paid plan
6
Expert Score
9.1 / 10
411
146
OMNICHANNEL OPTIMIZER

Salesforce Retail Cloud

Salesforce Retail Cloud
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Salesforce Retail Cloud is a robust point of sale software that bridges the gap between online and offline retail experiences. It leverages AI-powered CRM to streamline store operations, manage accounts, and personalize customer interactions in the retail industry.
Salesforce Retail Cloud is a robust point of sale software that bridges the gap between online and offline retail experiences. It leverages AI-powered CRM to streamline store operations, manage accounts, and personalize customer interactions in the retail industry.
OMNICHANNEL OPTIMIZER

Best for teams that are

  • Large enterprises focused on customer experience/CRM
  • Brands needing unified commerce and personalization
  • Retailers with high budgets and IT resources

Skip if

  • Small businesses with limited budgets
  • Retailers needing a simple transaction-only POS
  • Companies wanting a quick, DIY setup

Expert Take

Salesforce Retail Cloud is a game-changer for the retail industry. It not only integrates online and offline retail experiences but also uses advanced AI to personalize customer interactions, making shopping more engaging and intuitive. The software provides real-time data analytics, empowering retailers with precise insights to make informed business decisions. Its high customization allows it to be adapted to any retail environment, making it a versatile tool for account management.

Pros

  • Integration with Salesforce ecosystem
  • AI-powered CRM
  • Unified online and offline experiences
  • Highly customizable
  • Real-time data analytics

Cons

  • Steep learning curve
  • Potentially high cost for small retailers
7
Expert Score
9.1 / 10
644
42

NetSuite Retail Accounting

NetSuite Retail Accounting
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NetSuite Retail Accounting Software is designed to cater to the complex financial needs of omnichannel retailers. The solution simplifies retail accounting processes, enhances profit margins and accelerates the closing process. It provides real-time visibility into financial performance and streamlines critical business functions.
NetSuite Retail Accounting Software is designed to cater to the complex financial needs of omnichannel retailers. The solution simplifies retail accounting processes, enhances profit margins and accelerates the closing process. It provides real-time visibility into financial performance and streamlines critical business functions.

Best for teams that are

  • Fast-growing mid-market to enterprise retailers
  • Multi-channel brands needing unified cloud ERP
  • Companies with complex inventory or global operations

Skip if

  • Small businesses with revenue under $5 million
  • Micro-retailers needing a simple, standalone POS
  • Businesses not ready for a complex ERP implementation

Expert Take

Research indicates NetSuite is a powerhouse for retailers because it eliminates data silos by unifying POS, ecommerce, and back-office financials into a single database. Our analysis shows its real-time inventory visibility across multiple locations (stores, warehouses, 3PLs) allows for sophisticated fulfillment strategies like buy-online-pickup-in-store (BOPIS) that standalone accounting tools cannot match. While the investment is significant, the documented ability to scale with business growth makes it a top-tier choice for mid-market retailers.

Pros

  • Unified financials, inventory, and POS data
  • Real-time visibility across all locations
  • Scalable from mid-market to enterprise
  • Robust 3-way matching automation
  • Extensive third-party integration ecosystem

Cons

  • High implementation costs ($30k+)
  • Steep learning curve for new users
  • Significant renewal price increases
  • Mixed customer support quality
  • Complex customization requirements
8
Expert Score
9.1 / 10
563
92
ALL-IN-ONE SOLUTION
RETAIL ANALYTICS ACE

Xero Retail Accounting

Xero Retail Accounting
View Website
Xero’s Retail Accounting Software is designed specifically for the retail sector, focusing on streamlining payment acceptance, staff payment, and overall store efficiency. It addresses the unique needs of the retail industry by offering real-time financial data, integrated payroll, inventory management, and easy synchronization with point-of-sale systems.
Xero’s Retail Accounting Software is designed specifically for the retail sector, focusing on streamlining payment acceptance, staff payment, and overall store efficiency. It addresses the unique needs of the retail industry by offering real-time financial data, integrated payroll, inventory management, and easy synchronization with point-of-sale systems.
ALL-IN-ONE SOLUTION
RETAIL ANALYTICS ACE

Best for teams that are

  • Small retailers using cloud POS apps like Shopify
  • Business owners valuing design and ease of use
  • Startups needing simple, accessible financials

Skip if

  • High-volume retailers (transaction limits apply)
  • Large enterprises needing complex ERP features
  • Businesses needing built-in complex inventory tools

Expert Take

Our analysis shows Xero excels as a retail 'hub', leveraging 1,000+ integrations like Shopify and Square to bypass native inventory limitations. Research indicates that while its built-in inventory tools are capped at 4,000 items, the seamless connection to specialized retail apps makes it a scalable foundation for growing merchants. Based on documented features, it offers a superior balance of usability and ecosystem power.

Pros

  • Massive ecosystem of 1,000+ apps
  • Seamless Shopify & Square integration
  • Beautiful, intuitive user interface
  • Unlimited users on all plans
  • Strong automated bank reconciliation

Cons

  • Strict 4,000 item inventory limit
  • No native FIFO/LIFO inventory
  • Support often email-only/slow
  • Entry plan limited to 20 invoices
  • No negative inventory allowed
9
Expert Score
8.9 / 10
710
110
FINANCIAL GURU

Sage Retail Management Software

Sage Retail Management Software
View Website
Sage Retail Management & Accounting Software is specifically designed to streamline and optimize operations for retail businesses. It offers multi-channel capabilities, Point-of-Sale (POS) integrations, and Order Management Systems (OMS), addressing the need of retailers for efficient handling of transactions, inventory, and customer data.
Sage Retail Management & Accounting Software is specifically designed to streamline and optimize operations for retail businesses. It offers multi-channel capabilities, Point-of-Sale (POS) integrations, and Order Management Systems (OMS), addressing the need of retailers for efficient handling of transactions, inventory, and customer data.
FINANCIAL GURU

Best for teams that are

  • Mid-sized to enterprise retailers scaling up operations
  • Omnichannel brands needing robust inventory management
  • Multi-entity or global businesses requiring complex financials

Skip if

  • Small startups with limited budgets or simple needs
  • Single-store retailers wanting a basic plug-and-play POS
  • Companies seeking a cheap, out-of-the-box solution

Expert Take

Sage Retail Management Software is beloved by retail professionals for its comprehensive, all-in-one solution. It provides the tools necessary to streamline operations, manage accounts, and integrate with POS systems, helping retailers boost efficiency and profitability. Its multi-channel capabilities also allow businesses to serve customers across various platforms, thereby enhancing customer experience and expanding their market reach.

Pros

  • Tailored for retail industry
  • Multi-channel capabilities
  • POS integrations
  • OMS
  • Robust accounting features

Cons

  • May require training to fully utilize
  • Complexity can be overwhelming for small businesses
10
Expert Score
8.6 / 10
370
85
INVENTORY MASTER
REAL-TIME TRACKER

QuickBooks Retail Accounting

QuickBooks Retail Accounting
View Website
QuickBooks, a product from Intuit, is designed specifically for retail businesses to manage their accounting processes. It provides a single platform to handle sales, inventory management, and other financial operations. It helps retail businesses streamline their financial management, making it easier to track sales, manage inventory, and generate reports.
QuickBooks, a product from Intuit, is designed specifically for retail businesses to manage their accounting processes. It provides a single platform to handle sales, inventory management, and other financial operations. It helps retail businesses streamline their financial management, making it easier to track sales, manage inventory, and generate reports.
INVENTORY MASTER
REAL-TIME TRACKER

Best for teams that are

  • Small to mid-sized retailers needing integrated accounting
  • Businesses already using the Intuit ecosystem
  • Retailers needing specific desktop industry tools (Enterprise)

Skip if

  • Large enterprises with complex global supply chains
  • High-volume retailers exceeding transaction limits
  • Businesses needing real-time cloud ERP features (Desktop)

Expert Take

Our analysis shows QuickBooks Retail Accounting serves as the definitive financial hub for modern retailers, primarily due to its unmatched integration ecosystem. While native inventory features have documented limitations regarding variants and serial tracking, the seamless connection to platforms like Shopify and Square makes it indispensable. Research indicates it is the 'system of record' that most accountants prefer, ensuring your retail data translates perfectly into financial reporting despite the operational tradeoffs.

Pros

  • Industry-standard accounting with massive user base
  • Unmatched ecosystem of 650+ integrations
  • Cloud-based access from any device
  • Automated sales tax calculations
  • User-friendly modern interface

Cons

  • Inventory features require expensive Plus/Advanced plans
  • No native matrix (size/color) inventory tracking
  • Customer support quality is frequently criticized
  • Native POS software was discontinued in 2023
  • Frequent subscription price increases

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 Erply Retail POS Software
Yes No Yes - 14 days Yes Yes Yes Not specified Shopify, WooCommerce, Magento Not specified $39/user/month
2 LOC Retail Management
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Enterprise pricing available
3 Retail Pro SMB-POS
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Enterprise pricing available
4 BPA Retail Accounting POS
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
5 Square Retail POS System
Yes Yes Yes - 30 days Yes Yes Yes Not specified QuickBooks, Xero, WooCommerce Not specified $60/month
6 Salesforce Retail Cloud
Yes No Contact for trial Yes Yes Yes SOC 2 Slack, Google Workspace, Microsoft 365 Yes Enterprise pricing available
7 NetSuite Retail Accounting
Not specified No Contact for trial Not specified Yes Yes SOC 2 Salesforce, Shopify, Magento Yes Enterprise pricing available
8 Xero Retail Accounting
Yes No Yes - 30 days Yes Yes Email/Ticket only Not specified Stripe, PayPal, Shopify Not specified $11/month
9 Sage Retail Management Software
Not specified No Contact for trial Not specified Not specified Not specified Not specified POS systems, OMS Not specified Enterprise pricing available
10 QuickBooks Retail Accounting
Yes No Yes - 30 days Yes Yes Yes Not specified POS systems, Salesforce, Shopify Not specified $25/month
1

Erply Retail POS Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Shopify, WooCommerce, Magento
Supports SSO
Not specified
Starting Price
$39/user/month
2

LOC Retail Management

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Enterprise pricing available
3

Retail Pro SMB-POS

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Enterprise pricing available
4

BPA Retail Accounting POS

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
5

Square Retail POS System

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Xero, WooCommerce
Supports SSO
Not specified
Starting Price
$60/month
6

Salesforce Retail Cloud

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, Google Workspace, Microsoft 365
Supports SSO
Yes
Starting Price
Enterprise pricing available
7

NetSuite Retail Accounting

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, Shopify, Magento
Supports SSO
Yes
Starting Price
Enterprise pricing available
8

Xero Retail Accounting

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Stripe, PayPal, Shopify
Supports SSO
Not specified
Starting Price
$11/month
9

Sage Retail Management Software

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
POS systems, OMS
Supports SSO
Not specified
Starting Price
Enterprise pricing available
10

QuickBooks Retail Accounting

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
POS systems, Salesforce, Shopify
Supports SSO
Not specified
Starting Price
$25/month

Similar Categories

How We Rank Products

Our Evaluation Process

The 'How We Choose' section for account management software for retail stores outlines the rigorous methodology employed to evaluate and rank products in this category. Key factors include an analysis of software specifications, essential features tailored for retail operations, customer reviews, and overall ratings from various platforms. Special considerations include integration capabilities with existing retail systems, user-friendliness, and pricing structures that provide value for small to medium-sized retail businesses. The rankings were determined by comparing detailed specifications, analyzing customer feedback, reviewing ratings across multiple review sites, and evaluating the price-to-value ratio to ensure that the selected products meet the diverse needs of retail store management.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of user feedback and industry standards.
  • Rankings based on a thorough analysis of specifications, customer reviews, and expert ratings in the retail software sector.
  • Selection criteria focus on key features essential for effective account management in retail environments.

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Score Breakdown

0.0 / 10

What This Award Means